177 Engineering Support jobs in Thailand

Job Title:
Engineering Support Manager - Utility & Facility Service
Function:
Engineering
Based in
Minburi Factory, Thailand
About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. The utility and facility engineer reports to Central Engineer Lead and is responsible for premises maintenance activities, for all operations of the central utilities and manufacturing utilities.

Main Responsibilities
UTILITY

• Implementation of autonomous maintenance and planned maintenance activities for central utility plants (Boiler, Air Compressor, Ammonia refrigeration, Chilled plant, Water Treatment Plant, Effluent Treatment plant, Fire Hydrant distribution system, etc.) and plant utilities (Cooling towers, Vacuum system, chilled water, effluent transfer operation, etc.). And periodic monitoring / review programs for health check of the implemented operations,

• To achieve " zero production stoppages" due to machine breakdowns

• To optimize repair & maintenance expenditure
• To increase machine reliability

• To increase knowledge of technicians and plant operators

• Implementation of safety standards through implementation of process, equipment and behavioural safety protocols for the utility plants in line with Unilever guidelines and local legislations for full compliance leading to safer working place. Educate the entire Unity operator and technical team through continuous engagement for better understanding and knowledge improvement leading to behavioural culture change.

• Responsible for skill gap analysis of Utility engineering operators and technicians, conducting training programs for upgrading knowledge / skills on utility management and plant safety aspects as per the department training execution plan.
• Implementation for new projects (refurbishment, modifications, new installations) in the Utility department without any SHE and quality incident within agreed budget and agreed time plan.
• Responsible to keep records for testing of critical safety devices in the Utility plants, periodic testing and calibration, corrective actions for identified gaps to ensure full compliance for safer working environment.
• Supplier's Standard & Quality development, ensure all handover tasks, solutions, skill & behavior, material, working process, report and safety are good and meet Unilever's standard.
• Ensure to follow Unilever mandatory policies such as Safety, Health, Environment, Quality, Travel safety, Code of business principles
• Ensure to manage contracted services (plant operations and maintenance work) of Utility plants in line with Unilever contract management guidelines and local legislations.

Facility

• Responsible for building maintenance activities and infrastructure facility maintenance activities (road network, storm water drains, water & sewerage distribution system, etc.). This includes all maintenance work of Minburi manufacturing site
• Responsible for safety of Premises Maintenance departments. Design, maintenance and operation of buildings and infrastructure facilities for ensuring safety, health and environmental aspects in line with Unilever SHE guidelines and local government legislations. Ensure that Plant Engineers, Subordinates and Engineering contractors are adequately trained in health, Safety and the environment according to Unilever standards, and that all engineering work carried out by them is fully compliant with these standards.
• Responsible for skill gap analysis and driving training programs for upgrading engineering knowledge / skills of factory engineering team in consultation with HR Business partner-SC and Chief Engineer.
• Supplier's Standard & Quality development, ensure all handover tasks, solutions, skill & behavior, material, working process, report and safety are good and meet Unilever's standard.
• Ensure to follow Unilever mandatory policies such as Safety, Health, Environment, Quality, Travel safety, Code of business principles.

Project

• Manage site utility/facility improvement projects from conceptual, cost & CAPEX/OPEX till handover as project cycle standard.
• Responsible for any business projects which related to Center Engineer and utility/facility such as site center support.
• Ensure to follow Unilever mandatory policies such as Safety, Health, Environment, Quality, Travel safety, Code of business principles.

Candidate Criteria
Experience & Qualification

• Must have bachelor's degree either in Mechanical, Electrical, Civil, Environmental, or Industrial Engineer
• At least 5 years of experience in utility & facility engineering scopes
• Technical Expertise – Knowledge of utilities such as Boiler, Air Compressor, Ammonia refrigeration, Chilled plant, Water Treatment Plant, Effluent Treatment plant, Fire Hydrant distribution system
• Good to have FMCG background

Skill

• Project Management – Ability to plan and execute utility-related projects effectively.
• Problem-Solving – Quick thinking and analytical skills to resolve technical issues.
• Communication & Collaboration – Working with cross-functional teams to ensure smooth operations.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Note:
Unilever embraces diversity and encourages applicates from all walks of life We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Job Purpose

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  The utility and facility engineer reports to Central Engineer Lead and is responsible for premises maintenance activities, for all operations of the central utilities and manufacturing utilities.

Main Responsibilities

UTILITY

• Implementation of autonomous maintenance and planned maintenance activities for central utility plants (Boiler, Air Compressor, Ammonia refrigeration, Chilled plant, Water Treatment Plant, Effluent Treatment plant, Fire Hydrant distribution system, etc.) and plant utilities (Cooling towers, Vacuum system, chilled water, effluent transfer operation, etc.). And periodic monitoring / review programs for health check of the implemented operations,

• To achieve " zero production stoppages" due to machine breakdowns

• To optimize repair & maintenance expenditure
• To increase machine reliability
• To increase knowledge of technicians and plant operators
• Implementation of safety standards through implementation of process, equipment and behavioural safety protocols for the utility plants in line with Unilever guidelines and local legislations for full compliance leading to safer working place. Educate the entire Unity operator and technical team through continuous engagement for better understanding and knowledge improvement leading to behavioural culture change.
• Responsible for skill gap analysis of Utility engineering operators and technicians, conducting training programs for upgrading knowledge / skills on utility management and plant safety aspects as per the department training execution plan.
• Implementation for new projects (refurbishment, modifications, new installations) in the Utility department without any SHE and quality incident within agreed budget and agreed time plan.
• Responsible to keep records for testing of critical safety devices in the Utility plants, periodic testing and calibration, corrective actions for identified gaps to ensure full compliance for safer working environment.
• Supplier's Standard & Quality development, ensure all handover tasks, solutions, skill & behavior, material, working process, report and safety are good and meet Unilever's standard.
• Ensure to follow Unilever mandatory policies such as Safety, Health, Environment, Quality, Travel safety, Code of business principles
• Ensure to manage contracted services (plant operations and maintenance work) of Utility plants in line with Unilever contract management guidelines and local legislations.

Facility

• Responsible for building maintenance activities and infrastructure facility maintenance activities (road network, storm water drains, water & sewerage distribution system, etc.). This includes all maintenance work of Minburi manufacturing site
• Responsible for safety of Premises Maintenance departments. Design, maintenance and operation of buildings and infrastructure facilities for ensuring safety, health and environmental aspects in line with Unilever SHE guidelines and local government legislations. Ensure that Plant Engineers, Subordinates and Engineering contractors are adequately trained in health, Safety and the environment according to Unilever standards, and that all engineering work carried out by them is fully compliant with these standards.
• Responsible for skill gap analysis and driving training programs for upgrading engineering knowledge / skills of factory engineering team in consultation with HR Business partner-SC and Chief Engineer.
• Supplier's Standard & Quality development, ensure all handover tasks, solutions, skill & behavior, material, working process, report and safety are good and meet Unilever's standard.
• Ensure to follow Unilever mandatory policies such as Safety, Health, Environment, Quality, Travel safety, Code of business principles.

Project

• Manage site utility/facility improvement projects from conceptual, cost & CAPEX/OPEX till handover as project cycle standard.
• Responsible for any business projects which related to Center Engineer and utility/facility such as site center support.
• Ensure to follow Unilever mandatory policies such as Safety, Health, Environment, Quality, Travel safety, Code of business principles.

Candidate Criteria

Experience & Qualification

• Must have bachelor's degree either in Mechanical, Electrical, Civil, Environmental, or Industrial Engineer
• At least 5 years of experience in utility & facility engineering scopes
• Technical Expertise – Knowledge of utilities such as Boiler, Air Compressor, Ammonia refrigeration, Chilled plant, Water Treatment Plant, Effluent Treatment plant, Fire Hydrant distribution system
• Good to have FMCG background

Job Description

Job Summary: The Real Estate Technology Support Officer reports directly to the Real Estate Technology Manager and liaises directly with Building Management on the responsibilities set out below The Real Estate Technology Support Officer is assists the Real Estate Technology Manager in ensuring the overall operational technology competence of the Building Management teams.

This role plays a vital role in providing technical support and assistance to real estate professionals, ensuring the smooth operation and utilization of technology platforms and systems within the Property & Asset Management Business Unit. This position requires a strong technical background, excellent problem-solving skills, and the ability to provide exceptional customer service to end-users.

Responsibilities:

1.Technical Competency: Full knowledge of and use of key operational technology utilized by Building Management Teams.

2.Technical Support: Serve as the primary point of contact for end-users, providing prompt and effective technical support for any issues related to operational technology platforms and systems.

3.Issue Resolution: Troubleshoot and resolve technology-related problems encountered by end-users, in person, via phone and via remote access tools.

4.Incident Management: Log and track all reported issues and service requests, ensuring their timely resolution in accordance

5.End-User Training: Develop user guides for operational building technology and conduct regular training sessions for end-users to enhance end-users' understanding of technology systems and promote user adoption.

6.Documentation: Create and maintain documentation related to system configurations, processes, troubleshooting guides, and best practices.

7.Collaboration: Engage with cross-functional teams, including real estate professionals, technology vendors, and system administrators, to address complex technical issues and provide expert guidance.

8.Quality Assurance: Conduct regular system audits and performance tests to ensure data accuracy, system functionality, and adherence to security standards.

10.Continuous Improvement: Identify opportunities for process improvement, automation, and optimization of technology systems, making recommendations for enhancement.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-3 years of experience in technical support or a similar role, preferably within the real estate industry.
• Strong understanding of real estate technology platforms and systems, including Property & Asset Management software.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve technical issues efficiently.
• Customer-oriented mindset, with a strong commitment to providing exceptional service to end-users.
• Knowledge of ITIL best practices and experience with incident management.
• Proficiency in Microsoft Office Suite, database management, and remote support tools.
• Familiarity with network infrastructure, cloud platforms, and cybersecurity principles.
• Strong communication skills, with the ability to convey technical information clearly to non-technical users.
• Ability to work effectively in a fast-paced environment, prioritizing tasks and meeting deadlines.

Location: On-site –Bangkok, THA

Manatal
is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital. Manatal has a global presence and is trusted by thousands of businesses in over 135 countries.

Our goal
is to transform the entire hiring process by making it simple, efficient, and enjoyable for recruiters, hiring managers, and candidates alike.

Our mission
is to offer the best-in-class AI-powered technologies to empower small, medium, and large businesses in their staffing & recruitment transformation.

Role Overview

Customers are at the center of Manatal and so are you as our Support Engineer. You are the bridge between our Customer Success (CS) and Product/Engineering team to enhance the customer experience throughout their whole Manatal journey. For this, you will partner with our CS team and clients in over 130 countries to resolve their troubles & propose new ways to better leverage Manatal for their needs.

Responsibilities

• Partner with our Customer Support team on complex technical issues to provide the best support to our clients. Review and analyze the reported issue clearly and respond to the clients with clear next steps.
• Proactively triage technical issues raised by users or internal teams, investigate root causes, file detailed bug reports, and relentlessly drive resolution by coordinating with Engineering or resolving directly when possible.
• Maintain the security of client accounts by performing necessary verifications for new accounts and any suspicious activities, helping safeguard the platform and uphold partners' trust in our security practices.
• Act as the main point of coordination with impacted clients during incidents, working closely with the on-call team and incident owner to drive resolution. Provide timely updates from the support perspective and ensure accurate information is captured and shared for post-incident activities such as postmortems and follow-ups.
• Support the Customer Success team by joining client calls to provide clients with recommendations on how to best leverage Manatal for their needs (e.g., API integrations, etc.)
• Liaise with the Product team for vetting incoming product requests by clients to ensure we continuously enhance Manatal based on deep customer understanding

Requirements

• Fluency in English (written and verbal)
• Experience working in a product or support role with a technical foundation
• Strong exposure to customers and managed independently customer calls for resolving complex technical issues or product questions
• Empathy for customers to understand their problems and translate them into engineering and product requests
• The ability to learn quickly and grow product knowledge steadily to best advise clients to leverage Manatal to the fullest
• Hands-on experience with debugging complex technical issues
• Experience with APIs (understanding how APIs work, understanding how to leverage API integrations for enhancing the customer's workflows)
• Experience with Databases (Postgres, MySQL, Microsoft SQL Server) for analyzing large datasets
• Experience working with Jira and Jira Service Desk for internal team communication

Nice to have

• Experience with Postman for debugging API-related issues
• Experience working with Intercom and Hubspot for client communication
• Experience with Mailgun & Sendgrid for troubleshooting email issues
• Familiarity with Python for data manipulation or automation (optional, but a strong plus)

Working with Manatal

• This role is based at our Bangkok office in the heart of the city center
• As a team of diverse cultures and nationalities, English language proficiency is required
• We enjoy collaborating in person, and the team is working on-site

Why you'll enjoy working with Manatal

• Well-funded start-up backed by Surge & Sequoia
• Be part of one of the fastest-growing B2B SaaS start-ups in the region
• You will be collaborating with talented individuals in the industry
• Join a lively and highly international team
• Indulge in a challenging and innovative working culture
• Attractive medical healthcare plan
• Personal development allowance
• 2 weeks of work from anywhere per year
• Regular fun team-building activities
• Company trip

Apply on our Careers Page

If you are a fit for this role and excited to join Manatal, please follow this link to apply

Watch our Demo

Manatal Hiring

At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.

We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship, or other class protected by applicable law.

Manatal
is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital. Manatal has a global presence and is trusted by thousands of businesses in over 135 countries and is recognized by Forbes as Best Recruiting Software of 2024.

Our goal
is to transform the entire hiring process by making it simple, efficient, and enjoyable for recruiters, hiring managers, and candidates alike.

Our mission
is to offer the best-in-class AI-powered technologies to empower small, medium, and large businesses in their staffing & recruitment transformation.

Role Overview
Customers are at the center of Manatal and so are you as our Support Engineer. You are the bridge between our Customer Success (CS) and Product/Engineering team to enhance the customer experience throughout their whole Manatal journey. For this, you will partner with our CS team and clients in over 130 countries to resolve their troubles & propose new ways to better leverage Manatal for their needs.

Responsibilities

• Partner with our Customer Support team on complex technical issues to provide the best support to our clients. Review and analyze the reported issue clearly and respond to the clients with clear next steps.
• Proactively triage technical issues raised by users or internal teams, investigate root causes, file detailed bug reports, and relentlessly drive resolution by coordinating with Engineering or resolving directly when possible.
• Maintain the security of client accounts by performing necessary verifications for new accounts and any suspicious activities, helping safeguard the platform and uphold partners trust in our security practices.
• Act as the main point of coordination with impacted clients during incidents, working closely with the on-call team and incident owner to drive resolution. Provide timely updates from the support perspective and ensure accurate information is captured and shared for post-incident activities such as postmortems and follow-ups.
• Support the Customer Success team by joining client calls to provide clients with recommendations on how to best leverage Manatal for their needs (e.g. API integrations, etc.)
• Liaise with the Product team for vetting incoming product requests by clients to ensure we continuously enhance Manatal based on deep customer understanding

Requirements

• Fluency in English (written and verbal)
• Experience working in a product or support role with a technical foundation
• Strong exposure to customers and managed independently customer calls for resolving complex technical issues or product questions
• Empathy for customers to understand their problems and translate them into engineering and product requests
• The ability to learn quickly and grow product knowledge steadily to best advise clients to leverage Manatal to the fullest
• Hands-on experience with debugging complex technical issues
• Experience with APIs (understanding how APIs work, understanding how to leverage API integrations for enhancing the customer's workflows)
• Experience with Databases (Postgres, MySQL, Microsoft SQL Server) for analyzing large datasets
• Experience working with Jira and Jira Service Desk for internal team communication

Nice to have

• Experience with Postman for debugging API-related issues
• Experience working with Intercom and Hubspot for client communication
• Experience with Mailgun & Sendgrid for troubleshooting emailing issues
• Familiarity with Python for data manipulation or automation (optional, but a strong plus)

Working with Manatal

• This role is based at our Bangkok office in the heart of the city center
• As a team of diverse cultures and nationalities, English language proficiency is required
• We enjoy collaborating in person and the team is working on-site

Why you'll enjoy working with Manatal

• Well-funded start-up backed by Surge & Sequoia
• Be part of one of the fastest-growing B2B SaaS start-ups in the region
• You will be collaborating with talented individuals in the industry
• Join a lively and highly international team
• Indulge in a challenging and innovative working culture
• Attractive medical healthcare plan
• Personal development allowance
• 2 weeks of work from anywhere per year
• Regular fun team-building activities
• Company trip
• Apply on our Careers Page

If you are a fit for this role and excited to join Manatal, please follow this link to apply

Watch our Demo

Manatal Hiring
*At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.

We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship, or other class protected by applicable law.*

Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital. Manatal has a global presence and is trusted by thousands of businesses in over 135 countries.

Our goal is to transform the entire hiring process by making it simple, efficient, and enjoyable for recruiters, hiring managers, and candidates alike.

Our mission is to offer the best-in-class AI-powered technologies to empower small, medium, and large businesses in their staffing & recruitment transformation.

Role Overview

Customers are at the center of Manatal and so are you as our Support Engineer. You are the bridge between our Customer Success (CS) and Product/Engineering team to enhance the customer experience throughout their whole Manatal journey. For this, you will partner with our CS team and clients in over 130 countries to resolve their troubles & propose new ways to better leverage Manatal for their needs.

Responsibilities

• Partner with our Customer Support team on complex technical issues to provide the best support to our clients. Review and analyze the reported issue clearly and respond to the clients with clear next steps.
• Proactively triage technical issues raised by users or internal teams, investigate root causes, file detailed bug reports, and relentlessly drive resolution by coordinating with Engineering or resolving directly when possible.
• Maintain the security of client accounts by performing necessary verifications for new accounts and any suspicious activities, helping safeguard the platform and uphold partners trust in our security practices.
• Act as the main point of coordination with impacted clients during incidents, working closely with the on-call team and incident owner to drive resolution. Provide timely updates from the support perspective and ensure accurate information is captured and shared for post-incident activities such as postmortems and follow-ups.
• Support the Customer Success team by joining client calls to provide clients with recommendations on how to best leverage Manatal for their needs (e.g. API integrations, etc.)
• Liaise with the Product team for vetting incoming product requests by clients to ensure we continuously enhance Manatal based on deep customer understanding

Requirements

• Fluency in English (written and verbal)
• Experience working in a product or support role with a technical foundation
• Strong exposure to customers and managed independently customer calls for resolving complex technical issues or product questions
• Empathy for customers to understand their problems and translate them into engineering and product requests
• The ability to learn quickly and grow product knowledge steadily to best advise clients to leverage Manatal to the fullest
• Hands-on experience with debugging complex technical issues
• Experience with APIs (understanding how APIs work, understanding how to leverage API integrations for enhancing the customer's workflows)
• Experience with Databases (Postgres, MySQL, Microsoft SQL Server) for analyzing large datasets
• Experience working with Jira and Jira Service Desk for internal team communication

Nice to have

• Experience with Postman for debugging API-related issues
• Experience working with Intercom and Hubspot for client communication
• Experience with Mailgun & Sendgrid for troubleshooting emailing issues
• Familiarity with Python for data manipulation or automation (optional, but a strong plus)

Working with Manatal

• This role is based at our Bangkok office in the heart of the city center
• As a team of diverse cultures and nationalities, English language proficiency is required
• We enjoy collaborating in person and the team is working on-site

Why you'll enjoy working with Manatal

• Well-funded start-up backed by Surge & Sequoia
• Be part of one of the fastest-growing B2B SaaS start-ups in the region
• You will be collaborating with talented individuals in the industry
• Join a lively and highly international team
• Indulge in a challenging and innovative working culture
• Attractive medical healthcare plan
• Personal development allowance
• 2 weeks of work from anywhere per year
• Regular fun team-building activities
• Company trip
• Apply on our Careers Page

If you are a fit for this role and excited to join Manatal, please follow this link to apply

Watch our Demo

Manatal HiringAt Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship, or other class protected by applicable law.

เงื่อนไขการจ้าง : สัญญาจ้างปีต่อปี

สวัสดิการ: ประกันสังคม

วันทำงาน : จันทร์ - ศุกร์

สถานที่ทำงาน: Italthai Tower, ถ.เพชรบุรีตัดใหม่

(ใกล้ MRT เพชรบุรี / BTS พร้อมพงษ์ / ท่าเรืออิตัลไทย)

หน้าที่ความรับผิดชอบ:

• ให้การสนับสนุนด้านเทคนิคในงานวิศวกรรมโยธาแก่ทีมโครงการ Substation
• จัดทำและตรวจสอบแบบก่อสร้างด้วยโปรแกรม AutoCAD และ Revit
• ถอดแบบ ประมาณการเบื้องต้นจากแบบก่อสร้าง ตรวจสอบความถูกต้องของแบบและเอกสารประกอบก่อนส่งมอบ
• ทำงานร่วมกับทีมวิศวกรรมสาขาอื่น ๆ และประสานงานกับฝ่ายก่อสร้าง จัดซื้อ และผู้รับเหมา
• ตรวจสอบแบบและให้คำปรึกษาทางเทคนิคเพื่อให้เป็นไปตามแบบ
• ให้คำแนะนำทางเทคนิคระหว่างการก่อสร้างเพื่อให้เป็นไปตามมาตรฐานวิศวกรรม จัดทำรายงานความก้าวหน้าทางเทคนิคและสรุปประเด็นปัญหาในแต่ละขั้นตอน
• สนับสนุนการจัดทำเอกสารที่เกี่ยวข้องกับงานโครงการ เช่น As-built Drawing, Shop Drawing ฯลฯ

คุณสมบัติผู้สมัคร

• วุฒิปริญญาตรี สาขาวิศวกรรมโยธา
• มีความรู้และประสบการณ์ตามสายงานอย่างน้อย 1 ปีขึ้นไป
• สามารถใช้โปรแกรมคอมพิวเตอร์ MS Office, AutoCAD, Revit ได้เป็นอย่างดี
• มีใบอนุญาตประกอบวิชาชีพวิศวกรรมควบคุม (ภาคีวิศวกร) จะพิจารณาเป็นพิเศษ
• มีความสามารถในการสื่อสาร , ประสานงานและทำงานเป็นทีม
• ทำงานเชิงรุก, มีความละเอียดรอบคอบ และสามารถทำงานภายใต้ความกดดันได้ดี
• สามารถเดินทางไปทำงานที่ Site งานได้เป็นครั้งคราว (หากจำเป็นต้องไปดูหน้างาน)

Contact person: Lalitparn

URGENTLY REQUIRE

Qualifications:

• Preferably Bachelor's Degree of Electrical Engineer or Electronics Engineer or related field
• Minimum 1-2 years working experience with SMT equipment (New graduated are also welcome)
• Technical knowhow and experience of handling AOI (Automatic Optical Inspection) system, SMT, and Printing will be an advantage
• Good command in English, both written and spoken
• Computer literacy (MS Office)
• Willing to travel  extensively to customers' site within Thailand
• Have own car and driving license

Job Description:

• Field Servicing
• Provide Pre and After Sales Technical supports
• Provide onsite training
• Other related tasks as assigned

Product: AOI System, SMT Chip Mounter, Printer

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Responsibilities

• Reproduce customer environment and run tests
• Manage and address electronic tickets efficiently
• Liaise between sales team, customer success team, and customers to properly address customer problems
• Troubleshoot and configure software and hardware

Qualifications

• 2+ years' of technical support experience
• Customer service oriented
• Strong written and verbal and troubleshooting skills