403 European Operations jobs in Thailand

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12Go, being a part of  Travelier group, is the leading multimodal online travel agency based in Bangkok, Thailand. Founded in 2012, we offer train, flight, bus, and ferry tickets, as well as transfers, insurance, and other travel products globally.

Providing trips for customers in almost 100 countries around the world, the Supply team represents more than 10 nationalities - if you're seeking a multicultural workplace and an exciting career, welcome aboard

• 5+ years of experience in Business Development, Sales, or Account Management, preferably in the travel, transportation, or OTA (online travel agency) industry.
• Proven track record of driving revenue growth and expanding market share within a defined region.
• Experience in managing cross-functional teams and working closely with Operations, Marketing, and Product.
• Strong leadership background with at least 3+ years of managing and developing business development teams (3–7 people).
• Demonstrated ability to build and maintain long-term partnerships with top-tier clients.
• Strategic mindset with the ability to define and execute regional growth strategies ("win a country" approach).
• Solid understanding of supplier lifecycle management, from contracting to onboarding and account optimization.
• Analytical skills: ability to interpret data, identify trends, and translate insights into actionable strategies.
• Strong negotiation skills and experience with commercial terms, special deals, and partnership agreements.
• Excellent communication and stakeholder management skills, including working with executives and multiple brands.
• Familiarity with industry-related regulations, tourism trends, competitive landscapes, and macroeconomic factors affecting the region.
• Entrepreneurial and proactive approach to identifying growth opportunities.
• Fluency in English (additional regional languages are an advantage).

Responsibilities:

1. Manage the complete operator lifecycle stages:

2. Business Development/Sales: Identify growth opportunities by contracting new transport operators within your region, maintain a healthy sales pipeline, and meet quarterly quotas.

3. Onboarding new operators (Ops, Data entry, Inventory): Work with cross-functional supply teams to ensure smooth and efficient onboarding of operators (technical, content, marketing alignment) and ensure that prioritizing is set according to the business needs
4. Day-to-day Operations (Ops, Data entry, Inventory, Ticketing): Work with cross-functional supply teams to ensure pre-defined SLAs are met, identify region-specific bottlenecks, and suggest solutions.
5. Account Management: Optimize operator relationships and drive consistent growth (e.g., commercial terms, inventory coverage, content optimization).
6. Provide special attention to top-tier clients to ensure satisfaction and long-term retention.
7. Define and optimize supplier-centric processes aimed at increasing supplier satisfaction.

2. Leverage our group strengths to ensure Travelier Suite growth (All brands, TMS, Capital):

Present various services/solutions that Travelier can offer as a group and that operators can benefit from:

• TMS: Client Mapping & Engagement
  
  Map all relevant clients, organize initial meetings, and engage stakeholders to drive relationships and opportunities within the region.
• Special Deals (Capital)
  
  Deliver a set number of special deals from your region.
  
  Through this great initiative, we are offering our operators funding at a very competitive rate, which should enable them to accelerate their business growth.

3. Know your region - Own your growth strategy

Serve as the main focal point for the region and stay on top of all industry-related updates.

• Define and lead your "win a country" strategy, emphasizing quick-win solutions alongside mid- to long-term strategies.
• Be familiar with all relevant data related to your region: competitors and threats, distribution channels and opportunities, tourism trends, macro changes, regulations, etc.

4. Interface with our OTAs

• Work closely with other teams in our organization and serve as the main focal point for different Travelier brand stakeholders (CEOs, Product, Marketing, Customer Support).

5. Leading the Business Development Team

• Managing a team of 3-7 Business Development Managers.
• ⁠Leading the team to achieve KPIs by tracking key metrics and ensuring they are consistently discussed and optimized.
• ⁠Developing team capabilities through mentoring, role modeling, and professional growth initiatives.

• Engaging work on a product that enables millions of travelers to book their trips daily;

• Full-time remote working - 5 days week, 8 hours per day;

• Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms);
• Internal growth and internal mobility opportunities;
• Competitive annual leave, sick leave, and public holidays;
• Annual company offsite in Thailand;

What should I do to dive into 12Go company culture?

Apply Update your CV and get ready to experience the best interview flow with our top talents.

We can't wait to see you and share this awesome adventure together

จบการศึกษาระดับปริญญาตรี ทุกสาขา.

มีประสบการณ์การในการดูแลร้านหรือค้าปลีกอย่างน้อย 5 ปีขึ้นไป.

มีประสบการณ์การในตำแหน่งผู้จัดการเขต ในทุกธุรกิจ อย่างน้อย 3 ปีขึ้นไป.

ใช้คอมพิเตอร์ โปรแกรม MS-Office ได้ (Word, Excel, PowerPoint).

ขับรถยนต์ได้ มีใบอนุญาตขับขี่ มีรถยนต์เป็นของตนเอง.

มีความคิดเชิงวิเคราะห์ สามารถทำการวิเคราะห์เชื่อมโยงในแง่มุมต่างๆ เพื่อช่วยในการตัดสินใจ.

PTG Energy Public Company Limited.

90 CW Tower, Tower A, 33rd Floor, Ratchadaphisek Road,.

Huaykwang, Bangkok 10310.

Job skills required: Excel

รับผิดชอบในการวางแผน กำกับ ควบคุม และบริหารทีมงานในส่วนที่รับผิดชอบ รวมทั้งการวางแผนกลยุทธ์พยากรณ์ยอดขาย และควบคุมการใช้ เพื่อให้เกิดผลกำไรสูงสุดและบรรลุวัตถุประสงค์ เป้าหมาย และนโยบายของบริษัทฯ

บริหารยอดขาย :

- วิเคราะห์และพยากรณ์ยอดขายสาขา Maxmart

- วางแผนกลยทุธ์เพื่อเพิ่มยอดขายและสร้างกำไร

- วิเคราะห์ปัญหา สาเหตุ อุปสรรค กรณีที่ไม่ได้เป้ายอดขาย และหาแนวทางแก้ไข

ติดตามและตรวจสอบการดำเนินงาน :

- ออกตรวจเยี่ยมสาขา Maxmart  ในเขตภาคที่รับผิดชอบ

- ติดตามยอดขายและรายงานให ้ผจก.ส่วนสาขา

- ควบคุม ติดตามและตรวจสอบการส่งเสริมการขาย

พัฒนาบุคลากร :

- กำหนดแนวทางในการพัฒนาทีม งาน

- ประชมุชี้แจงและกาหนดเป้าหมายการทางานให้ผู้จัดการเขต

บริหารระบบบริการสาขา :

- ให้คำแนะนา และควบคุมดูแลระบบงานของสาขา

บริหารงบประมาณ ควบคุม ติดตามการใช้งบประมาณให้เป็นไปตามแผนงบประมาณกำหนด

งานอื่นๆที่ได้รับมอบหมาย เช่น ขายบัตรสมาชิก Max Card/Plus, การขายสินค้า Non Oil

คุณสมบัติ :

• จบการศึกษาระดับปริญญาตรี ทุกสาขา
• มีประสบการณ์การในการดูแลร้านหรือค้าปลีกอย่างน้อย 5 ปีขึ้นไป
• มีประสบการณ์การในตำแหน่งผู้จัดการเขต ในทุกธุรกิจ อย่างน้อย 3 ปีขึ้นไป
• ใช้คอมพิเตอร์ โปรแกรม MS-Office ได้ (Word, Excel, PowerPoint)
• ขับรถยนต์ได้ มีใบอนุญาตขับขี่ มีรถยนต์เป็นของตนเอง
• มีความคิดเชิงวิเคราะห์ สามารถทำการวิเคราะห์เชื่อมโยงในแง่มุมต่างๆ เพื่อช่วยในการตัดสินใจ

PTG Energy Public Company Limited

90 CW Tower, Tower A, 33rd Floor, Ratchadaphisek Road,

Huaykwang, Bangkok  10310

Tel: , ต่อ 747

Deputy Regional Manager – Asia Operations

Remote in South East Asia, with frequent travel across Asia

Secret Food Tours is an award-winning global food tour company bringing people together through food, culture, and unforgettable experiences. We're looking for a passionate, experienced, and travel-loving professional to join our team as
Deputy Regional Manager for Asia
.

This full-time role is ideal for someone who thrives in hospitality, operations, or tourism management and is excited to grow our presence across Asia. You'll work hand-in-hand with the Regional Manager to oversee daily operations, lead local guide teams, and strengthen partnerships — ensuring every guest leaves with a true taste of the region.

Key Responsibilities

• Act as the right hand to the Regional Manager, overseeing day-to-day operations across multiple Asian cities.
• Recruit, train, and inspire top-performing local tour guides.
• Refine and design engaging food tour itineraries tailored to diverse audiences.
• Build and maintain strong relationships with restaurants, vendors, and partners.
• Monitor tour performance, analyze guest feedback, and uphold the highest quality standards.
• Manage operational and financial metrics, including budgeting, cost control, and reporting.
• Step in as a tour guide when needed — leading by example.
• Stay ahead of culinary and travel trends, integrating them into our experiences.
• Travel frequently to support, train, and audit local teams.

Requirements

• Bachelor's degree in hospitality, tourism, business, or related field.
• 3+ years of experience in hospitality, tourism, or tour operations (managerial experience preferred).
• Strong leadership, organizational, and communication skills.
• Proven ability to manage and motivate multicultural teams across multiple locations.
• Passion for food, travel, and delivering outstanding customer experiences.
• Flexibility to travel frequently and work evenings, weekends, or holidays.
• Comfortable working independently in a fast-paced, remote-first company.

What We Offer

• Competitive salary (up to $30,000/year, depending on experience).
• Performance bonus.
• Paid time off and travel allowances.
• Flexible, fun, and dynamic working environment.
• The chance to shape and scale unique food experiences across Asia.

How to Apply

Send us your resume, general availability, and a cover letter explaining why you're the perfect fit. To confirm you read the description carefully, include the word
"FOODIE"
in your application.

Join us and help share Asia's flavors with the world

About FBX (Family Business eXponential):

FBX is a global, not-for-profit platform founded by families, for families. Our mission is to empower family-owned enterprises to achieve enduring success, mindful growth, and lasting generational impact. From exclusive learning experiences to Matrix (forum sharing experiences) and regional gatherings, FBX fosters deep connections, trust, and shared legacy among family businesses across generations and borders.

Role Summary:

We are seeking a highly motivated, entrepreneurial, and relationship-driven 
Regional Manager – Southeast Asia Chapters

to spearhead the expansion of FBX across the region. Based in 
Bangkok

, you will be responsible for identifying prospective family business members, supporting the formation of new FBX chapters, and strengthening FBX's presence and community across Southeast Asia.

Key Responsibilities:

• Lead the growth and establishment of FBX chapters in target countries.
• Identify and engage influential family business leaders aligned with FBX values.
• Support the formation of Country Chapters in Southeast Asia by identifying with the FBX International Board Founding Family Members in each country.
• Organize and oversee Uniquely FBX events local gatherings, and regional event opportunities.
• Build partnerships with relevant family business institutions, professional service firms, and leadership platforms.
• Report regularly to the FBX International Board on growth, member engagement, and chapter development.

Qualifications & Experience:

• 8+ years of experience in business development, community building, or strategic partnerships.
• Familiarity with family businesses, entrepreneurial networks, or leadership communities (YPO, EO, and other learning membership-based institutions).
• Proven ability to build relationships with senior business leaders and understand family businesses and family dynamics.
• Strong organizational skills and ability to build unified systems to manage projects across countries and cultures.
• Fluent in English; regional language skills a plus.

Ideal Candidate:

• Believes in the power of community, purpose-driven leadership, and intergenerational success.
• Is a self-starter with proven leadership skills, high emotional intelligence, and cultural agility.
• Has a builder's mindset — can assist the formation of chapters through guidance.
• Is passionate about Southeast Asia and excited to shape the future of family enterprise in the region.

About Us

G Adventures is the world's largest small-group adventure travel company and we've been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers' either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company's story — and we'd love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You'll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can't wait for you to join us.

We are hiring for 2 positions which are 1) Regional Operations Manager, PIMS and 2) Tour Leader Supervisor.

Please find the JD for each role below.

Key Duties & Responsibilities

Strategic Leadership and Regional Planning

• Lead ongoing enhancements of operational and administrative processes, ensuring the systematic and efficient organization, and partnering with reservations managers to ensure effective booking and reservation systems across the PIMS region.
• Develop and implement regional operational strategies that align with company objectives and growth plans, driving long-term business performance and operational excellence.
• Lead cross-functional regional leadership teams to ensure alignment of operations with sales, marketing, product development, and finance, fostering collaboration and shared goals.
• Conduct periodic reviews of all existing products in collaboration with relevant head office departments to maintain relevance and quality.
• Coordinate with Product Services and Strategic Operations divisions to manage product lines and inventory efficiently and profitably.
• Ensure regional offices are properly budgeted and operate within financial targets.
• Conduct ongoing competitive cost analysis of products, monitor trip costings and expenses to ensure profitability and cost-effectiveness.
• Manage and reduce Cost of Goods Sold (COGS) by running trips to budget and identifying ongoing supplier cost savings in collaboration with the Buyer, PIMS.

Supplier and Stakeholder Management

• Collaborate with the Buyer, PIMS to source and negotiate contracts with outsourced suppliers, and provide training to ensure quality standards are met.
• Work directly with staff and suppliers to negotiate all tour-related costs and overhead items, ensuring agreements maximize value.
• Travel within the region to inspect hotels, transportation, and suppliers; provide support, attend trade shows, and stay informed on new industry trends.
• Develop G Adventures' presence within local tourism boards, associations, and committees, promoting brand awareness and industry engagement in PIMS.
• Ensure all operational areas uphold brand standards and properly represent third-party wholesaler brands as required.
• Support GM to maintain communication with government authorities and office building management to fulfill legal, financial, and lease requirements within the PIMS region (if any).

Team Leadership and Development

• Oversee ongoing training programs for office staff, CEOs, and local operators to build leadership capacity and regional infrastructure that supports rapid growth.
• Foster and promote G Adventures' company culture among office staff, suppliers, and CEOs, enhancing engagement and alignment with organizational values.
• Drive talent development and succession planning by identifying and nurturing future leaders within the PIMS regional operations team.
• Support travel style training initiatives within the region to ensure consistent customer experience.

Operational Excellence and Quality Control

• Regularly review passenger evaluations to identify trends, pinpoint areas for improvement, and develop initiatives that add value to tours.
• Partner with Indochina operations teams and suppliers to innovate and deliver profitable group and GFIT products for sale via G Adventures and third-party partners.
• Analyze international competitors and regional operators, consistently seeking value innovations and applying improvements across tours.
• Collaborate with the CEO Manager and suppliers to uphold and improve safety and hygiene standards across tours, vehicles, and accommodations.
• Lead change management initiatives to support adoption of new operational processes, technologies, or organizational shifts.

Compliance, Risk, and Incident Management

• Collaborate with external parties to fulfill legal and financial obligations of the local Kenyan business, maintaining up-to-date filings with authorities.
• Take an active role in managing critical incidents and emergencies in the field, coordinating communication and ensuring all relevant parties are kept informed.
• Work with CEO Manager and suppliers to ensure compliance with G Adventures' Safety Policy and drive continuous improvement of safety and hygiene standards.
• Oversee risk management and compliance frameworks to minimize operational, legal, and reputational risks in the region.

Communication and Content Management

• Work closely with the Innovations team to verify the completeness and accuracy of all trip content, including trip details and marketing copy.
• Monitor and maintain communication channels such as passenger feedback and regional correspondence to ensure timely responses and issue resolution.

• Bachelor's degree in Business Administration, Tourism Management, Financial Management, Accounting or a related field.
• Minimum of 5 years' experience in the travel industry, with extensive travel experience in the region.
• Demonstrated experience in new product development, rate negotiation and tour package costing.
• Experience developing and implementing systems and procedures to improve operational efficiency.
• Strong skills in negotiation and cost analysis of tour packages and supplier agreements.
• Proficient in office administration, problem solving and organizational management.
• Ability to manage crises and take responsibility for the safety and well-being of others.
• Ability to train and mentor team members effectively.
• Commitment to delivering high levels of customer satisfaction and maintaining strong stakeholder relationships.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to prioritize competing demands effectively.

Key Duties & Responsibilities

Team Leadership &  Tour Staff (CEO) Management

• Maintain engagement among tour staff (CEOs), G Reps, local offices, and global G Adventures teams by leading regional tour staff engagement initiatives.
• Provide effective support, leadership and management to the Tour Staff team and CEOs, fostering strong collaboration with Operations team members.
• Serve as the primary point of contact for all business inquiries and challenges related to tour staff management in the assigned region.
• Conduct quarterly tour staff (CEO) performance reviews and manage performance tracking, including one-on-one feedback sessions.
• Manage and coordinate all actions related to CEO performance issues, ensuring timely resolution.

Recruitment, Onboarding & Training

• Manage the end-to-end recruitment process for CEOs, including forecasting CEO needs, reviewing applications, sourcing candidates, conducting interviews, and finalizing contracts.
• Oversee and manage CEO training programs, including CEO Forums, Wanderer programs (virtual, hybrid, and in-person), National Geographic Journeys, and other specialized training.
• Oversee all administrative onboarding duties for new and returning tour staff in systems such as Workday and Polaris.
• Tailor recruitment, training, and performance management programs to meet the diverse needs of multiple brands.
• Support regional travel style training and compliance requirements.

Operations, Scheduling & Budget Management

• Manage the tour staff (CEO) scheduling process, including forecasting regional staffing needs and approving final schedules.
• Oversee procurement, distribution, and administration of tour staff resources, including Equals Cards and CEO swag.
• Develop and manage the tour  staff (CEO) administration (overhead) budget, ensuring alignment with company targets and operational needs.
• Ensure timely submission and management of all regional tour finances.
• Assist in developing and enforcing regional policies and procedures related to tour staff management to ensure consistency and compliance.

Crisis & Incident Management

• Coordinate ground support for logistical challenges and emergencies during trips; assist local Operations teams and CEO Manager with Critical Incident Management.
• Assist  in reviewing Critical Incident reports in a timely and thorough manner.
• Provide support during emergencies by liaising with local operations, suppliers, and brands, ensuring consistent and accurate communication.
• Participate in emergency phone rotation and respond to crises outside of regular working hours when required.

Communication, Collaboration & Brand Representation

• Represent G Adventures and client brands appropriately across the region to maintain brand standards.
• Support collaboration with Operations and other departments to address regional and brand-specific tour staff (CEO) needs.
• Support the collection and analysis of tour staff performance data to inform continuous improvement initiatives.

• Minimum of 5 years' experience in tourism operations.
• At least 2 years in a management role within the travel industry.
• Proven people management and project management experience.
• Experience designing and delivering training with a flexible and motivational approach.
• Advanced proficiency in English, both written and verbal.
• Strong knowledge of Microsoft Excel, Word, Google Suite, and social media platforms.
• Excellent office administration, problem-solving, and organizational skills.
• High attention to detail and accuracy.
• Exceptional customer service and communication abilities.
• This role is a hybrid role based out of Thailand, where a minimum number of days as set by the region, is required in the Bangkok office.

• Competitive salary commensurate with the role
• Competitive benefits package
• Birthday day off
• Vacation time for you to recharge
• Enhanced Parental Leave
• Learning and growth opportunities
• Employee Resource Groups
• Hybrid work with flexibility to work from anywhere up to 6 weeks
• Free oversea trips and air ticket support

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

Key responsibilities:

Strategy & Steering

For key accounts in own book of business: Prepare, execute, monitor and continuously improve account strategies/development plans/business plans

For key accounts in own book of business: Conduct sales forecasting, planning, and budgeting processes and prepare corresponding reports on account status

For key accounts in own book of business: Deliver personal sales plan in CRM and Corporate Planner

Adhere with and execute sales strategy and sales as provided by regional sales leadership

Adhere with and execute binding guidelines and standards on sales-related structures and processes

Product Development & Pricing

Support Products in enhancement of product/service portfolio and corresponding pricing (e.g. identify business opportunities based on customer needs feedback, deliver commercial feedback from market/customers to Products)

Drive and support Products regarding individual product design for customers

Create written offers and offer/service presentations for the customer in alignment with Products

Customer acquisition & implementation

For key accounts in own book of business: Ensure acquisition of new target customers and enhancement of existing customer relationships with the goal to retain and expand HWL business

For key accounts in own book of business: Generate tender leads and support timely delivery of compelling and value generating proposals

Identify and convert sales opportunities in collaboration with Products (e.g. determine the customer's requirements, conduct customer workshops, drive opportunity assessments to ensure most promising leads are being pursued)

For key accounts in own book of business: Maintain effective customer records in CRM system (opportunities, visits etc.)

For key accounts in own book of business: Negotiate contracts within commercial and operational parameters defined by Product and in close alignment with Products and Geos (e.g. involvement of operational managers responsible for coordinating and fine-tuning the operational processes when negotiating conditions, establishment of service level agreements and standard operating procedures)

For key accounts in own book of business: Ensure renegotiation of prices if necessary (triggered by Product; within boundaries given by product)

For key accounts in own book of business: Serve as an escalation level for commercial and operational customer issues and assist with challenging client requests, as needed

For key accounts in own book of business: Support profitability management and AR management

Support local sales activities at SME customers within own area of expertise (e.g. transfer of industry-specific knowledge, attendance at client meetings)

Coordinate with product to clearly communicate the progress of monthly/ quarterly initiatives to internal and external stakeholders

Support the definition and implementation of marketing initiatives

Accountable for risk review of operational contracts within the responsibility of Key Account Management (as determined by the management board), negotiation and proposal to relevant authority for approval in line with applicable LoAs and ensuring involvement of all required Supporting Functions.

Job Requirements:

Excellent interpersonal skills, "sales talent"

Strong communication and presentation skills

Good listening and moderation skills

Excellent command of spoken and written English

Good team player, effective in building good relationship with the people and teams he / she will be working with

Degree holder or equivalent industry specific qualification

Minimum 5 years of relevant sales experience in international freight forwarding / logistics industry

Work location at Head Office, Bangkok

Whats on Offer

• Very competitive salary package
• Industry leading business environment
• Opportunity to grow in the Global network
• Opportunity to establish a long successful career

• Five working days/week
• Business Mobile
• Performance Bonus
• Provident Fund 3%-10%
• Annual Leave 14-20 days

If you feel this role is for you then please apply and a member of our recruitment ream will contact to you upon a successful application.

As a global active logistics service provider,
Hellmann Worldwide Logistics
serves solutions for every logistical challenge. The driving force are our exceptional employees in the global
Hellmann FAMILY
, which are in the middle of our
Hellmann Promise
and all our decisions.
For the better. Together.

If this resonates with your career aspirations, come and help us shape our sustainable impact. Job details below

KEY RESPONSIBILITIES:

Strategy & Steering

• For key accounts in own book of business: Prepare, execute, monitor and continuously improve account strategies/development plans/business plans
• For key accounts in own book of business: Conduct sales forecasting, planning, and budgeting processes and prepare corresponding reports on account status
• For key accounts in own book of business: Deliver personal sales plan in CRM and Corporate Planner
• Adhere with and execute sales strategy and sales as provided by regional sales leadership
• Adhere with and execute binding guidelines and standards on sales-related structures and processes

Product Development & Pricing

• Support Products in enhancement of product/service portfolio and corresponding pricing (e.g. identify business opportunities based on customer needs feedback, deliver commercial feedback from market/customers to Products)
• Drive and support Products regarding individual product design for customers
• Create written offers and offer/service presentations for the customer in alignment with Products

Customer Aquisition & Implementation

• For key accounts in own book of business: Ensure acquisition of new target customers and enhancement of existing customer relationships with the goal to retain and expand HWL business
• For key accounts in own book of business: Generate tender leads and support timely delivery of compelling and value generating proposals
• Identify and convert sales opportunities in collaboration with Products (e.g. determine the customer's requirements, conduct customer workshops, drive opportunity assessments to ensure most promising leads are being pursued)
• For key accounts in own book of business: Maintain effective customer records in CRM system (opportunities, visits etc.)
• For key accounts in own book of business: Negotiate contracts within commercial and operational parameters defined by Product and in close alignment with Products and Geos (e.g. involvement of operational managers responsible for coordinating and fine-tuning the operational processes when negotiating conditions, establishment of service level agreements and standard operating procedures)
• For key accounts in own book of business: Ensure renegotiation of prices if necessary (triggered by Product; within boundaries given by product)
• For key accounts in own book of business: Serve as an escalation level for commercial and operational customer issues and assist with challenging client requests, as needed
• For key accounts in own book of business: Support profitability management and AR management
• Support local sales activities at SME customers within own area of expertise (e.g. transfer of industry-specific knowledge, attendance at client meetings)
• Coordinate with product to clearly communicate the progress of monthly/ quarterly initiatives to internal and external stakeholders
• Support the definition and implementation of marketing initiatives
• Accountable for risk review of operational contracts within the responsibility of Key Account Management (as determined by the management board), negotiation and proposal to relevant authority for approval in line with applicable LoAs and ensuring involvement of all required Supporting Functions

Job Requirements

• Excellent interpersonal skills, "sales talent"
• Strong communication and presentation skills
• Good listening and moderation skills
• Excellent command of spoken and written English
• Good team player, effective in building good relationship with the people and teams he / she will be working with
• Degree holder or equivalent industry specific qualification
• Minimum 5 years of relevant sales experience in international freight forwarding / logistics industry

*Business Unit *

*What the Role Entails *

Job Description

About Tencent

Tencent is an Internet-based platform company founded in Shenzhen, China, in 1998. We use technology to enrich the lives of Internet users and assist the digital upgrade of enterprises. Our mission is "Value for Users, Tech for Good". We embrace a culture of teamwork & creativity and are driven by our values - Integrity, Proactivity, Collaboration and Creativity.

We are rapidly expanding our international operations and are looking for top talent to propel us forward. Combining the results-oriented nature of a startup with the resources of a profitable and leading Internet company, Tencent offers a unique opportunity for aspiring individuals to thrive.

About WeChat

With over 1.2 billion users worldwide, WeChat is changing the mobile landscape by connecting people, services, and businesses in China and around-the world. The WeChat team in Singapore is responsible for managing and growing our core product including messaging and social networking for users around the world (excluding the Chinese mainland).

Join the WeChat team and play an impactful role in keeping people around the world connected , help redefine how people use their mobile devices to communicate and interact online and to better understand user behavior and preferences of users worldwide.

Roles & Responsibilities

• Promote the launch of WeChat payment with local overseas merchants.

• Integrate and coordinate internal and external resources, develop offline institutional service providers, and continuously increase the market share of WeChat payment.

• Innovative cooperation, export industry solutions, set benchmarks, and enhance WeChat payment abroad market influence.

*Who We Look For

Requirements: *

• Bachelor's degree or above, 3+ years of working experience.

• Excellent business negotiation and contract signing ability.

• Familiar with payment business and local overseas market environment.

• Strong understanding of products and operations, excellent business Model insight, and operational capabilities.

• Fluency in both English and Mandarin to deal with international stakeholders and stakeholders who are based in HQ.

*Equal Employment Opportunity at Tencent *

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.