47 Executive Support jobs in Thailand
Personal Assistant
Gas Academy Pte Ltd
Posted today
Job Viewed
Job Description
**WORK FROM HOME 100%**
- Reporting to senior management and performing secretarial and administrative duties.
- Typing, formatting, and editing reports, documents, and presentations.
- Entering data, maintaining databases, and keeping records.
- Liaising with internal departments, answering calls, and making travel arrangements.
- Managing internal and external correspondence on behalf of senior management.
- Scheduling appointments, maintaining an events calendar, and sending reminders.
- Copying, scanning, and faxing documents, as well as taking notes.
- Preparing facilities for scheduled events and arranging refreshments, if required.
- Ordering office supplies and replacements, as well as managing mail and courier services.
- Observing best business practices and etiquette.
**Salary**: ฿20,000.00 - ฿24,000.00 per month
- Reporting to senior management and performing secretarial and administrative duties.
- Typing, formatting, and editing reports, documents, and presentations.
- Entering data, maintaining databases, and keeping records.
- Liaising with internal departments, answering calls, and making travel arrangements.
- Managing internal and external correspondence on behalf of senior management.
- Scheduling appointments, maintaining an events calendar, and sending reminders.
- Copying, scanning, and faxing documents, as well as taking notes.
- Preparing facilities for scheduled events and arranging refreshments, if required.
- Ordering office supplies and replacements, as well as managing mail and courier services.
- Observing best business practices and etiquette.
**Salary**: ฿20,000.00 - ฿24,000.00 per month
This advertiser has chosen not to accept applicants from your region.
0
Personal Assistant to Cmo
บริษัท นูทริชั่น โปรเฟส จำกัด
Posted today
Job Viewed
Job Description
คุณสมบัติผู้สมัคร (งานประจำ)
เพศ ชาย,หญิง
ประสบการณ์ 3-5 ปี
วุฒิ.ปริญญาตรี หรือ สูงกว่า (ฐานเงินเดือน สามารถต่อรองได้)
**Key Responsibilities**:
Personal Assistance (50%):
- Act as the initial point of contact for the CMO, managing correspondence, and fielding phone calls.
- Handle confidential information with discretion and professionalism.
- Manage the CMO's schedule, arrange meetings and appointments, and maintain an accurate diary.
- Provide reminders to the CMO about imminent tasks, appointments, and deadlines.
- Organize travel, transport, and accommodation for the CMO as required.
Project Coordination and Management (50%):
- Assist in coordinating project management activities, resources, equipment, and information.
- Break projects into manageable tasks and set timeframes.
- Act as a liaison with internal teams to identify and define project requirements, scope, and objectives.
- Assign tasks to internal teams and assist with schedule management.
- Act as a point of contact, communicating project status to all participants.
- Create and maintain comprehensive project documentation, plans, and reports.
- Monitor project progress and manage any arising issues or changes in scope.
**Requirements**:
- A Bachelor's degree in Business Administration, Management, or a related field.
- Previous experience in an administrative or personal assistant role, ideally with project coordination responsibilities.
- Excellent organizational and time management skills.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Ability to work independently, handle multiple tasks simultaneously, and adapt to changing priorities.
- High level of discretion and confidentiality.
ประเภทของงาน: งานประจำ
เพศ ชาย,หญิง
ประสบการณ์ 3-5 ปี
วุฒิ.ปริญญาตรี หรือ สูงกว่า (ฐานเงินเดือน สามารถต่อรองได้)
**Key Responsibilities**:
Personal Assistance (50%):
- Act as the initial point of contact for the CMO, managing correspondence, and fielding phone calls.
- Handle confidential information with discretion and professionalism.
- Manage the CMO's schedule, arrange meetings and appointments, and maintain an accurate diary.
- Provide reminders to the CMO about imminent tasks, appointments, and deadlines.
- Organize travel, transport, and accommodation for the CMO as required.
Project Coordination and Management (50%):
- Assist in coordinating project management activities, resources, equipment, and information.
- Break projects into manageable tasks and set timeframes.
- Act as a liaison with internal teams to identify and define project requirements, scope, and objectives.
- Assign tasks to internal teams and assist with schedule management.
- Act as a point of contact, communicating project status to all participants.
- Create and maintain comprehensive project documentation, plans, and reports.
- Monitor project progress and manage any arising issues or changes in scope.
**Requirements**:
- A Bachelor's degree in Business Administration, Management, or a related field.
- Previous experience in an administrative or personal assistant role, ideally with project coordination responsibilities.
- Excellent organizational and time management skills.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Ability to work independently, handle multiple tasks simultaneously, and adapt to changing priorities.
- High level of discretion and confidentiality.
ประเภทของงาน: งานประจำ
This advertiser has chosen not to accept applicants from your region.
1
Personal Assistant to CEO
Bitkub
Posted today
Job Viewed
Job Description
Manage scheduled meetings and appointments and properly align with the CEO s day-to-day activities.
Work in parallel with the CEO in daily routines, tasks, and assignments.
**Act as a point of contact on behalf of the CEO**: dealing with stakeholders.
Take minutes of the meeting; monitor progress and do necessary project follow-ups to ensure that each of the projects is moving (not stagnant).
Prepare (confidential/urgent) documents and ensure that all information is up-to-date.
Accordingly, handle concerns/matters based on levels of priority and confidentiality.
Provide administrative support to the Social Marketing and Brand Communications Team.
Miscellaneous tasks to support the CEO including personal aspects, which will vary according to the situation.
Qualifications.
Able to manage a flexible schedule, always available, mobile, and open to travel.
Able to multitask and prioritize daily workload.
Able to thrive in a fast-paced environment; adaptable to change and work under pressure.
Have good English communication skills.
Able to work on Saturday or Sunday as your day off will vary based on 5 working days/week.
Have hands-on experience and be a good team player.
Passionate in Cryptocurrency, Blockchain Technology, Start-Up, FinTech, Digital currency, Tokenization is a plus.
**Remark**: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
**สำคัญ**: โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
Don't forget to 'Like' and 'Follow' our social media channels so you won't miss any news from us. Click.
**Job skills required**: English, Legal
Work in parallel with the CEO in daily routines, tasks, and assignments.
**Act as a point of contact on behalf of the CEO**: dealing with stakeholders.
Take minutes of the meeting; monitor progress and do necessary project follow-ups to ensure that each of the projects is moving (not stagnant).
Prepare (confidential/urgent) documents and ensure that all information is up-to-date.
Accordingly, handle concerns/matters based on levels of priority and confidentiality.
Provide administrative support to the Social Marketing and Brand Communications Team.
Miscellaneous tasks to support the CEO including personal aspects, which will vary according to the situation.
Qualifications.
Able to manage a flexible schedule, always available, mobile, and open to travel.
Able to multitask and prioritize daily workload.
Able to thrive in a fast-paced environment; adaptable to change and work under pressure.
Have good English communication skills.
Able to work on Saturday or Sunday as your day off will vary based on 5 working days/week.
Have hands-on experience and be a good team player.
Passionate in Cryptocurrency, Blockchain Technology, Start-Up, FinTech, Digital currency, Tokenization is a plus.
**Remark**: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
**สำคัญ**: โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
Don't forget to 'Like' and 'Follow' our social media channels so you won't miss any news from us. Click.
**Job skills required**: English, Legal
This advertiser has chosen not to accept applicants from your region.
2
Administration Manager & Personal Assistant to Coo
Bangkok, Bangkok
Asian Institute of Hotel Management
Posted today
Job Viewed
Job Description
Company Description
The Asian Institute of Hospitality Management brings Swiss-style education to the heart of Asia. Founded by Minor Hotels, one of the fastest growing hospitality companies, in academic association with Les Roches, a global leader in hospitality education. AIHM provides a world-class learning experience for future leaders in hospitality, tourism and entrepreneurship. The Bachelor of Business Administration in Global Hospitality Management is spread across seven semesters and two campuses in Bangkok and Pattaya, with exchanges in Switzerland or Spain and professional internships around the world.
**Job Description**:
The Administration Manager plays a key role in ensuring the smooth and efficient operation of the Institute by managing the administrative and support functions that are essential for the Institute’s mission.
As an Administration Manager your main responsibility includes responsibility for the efficient, accurate and timely processing of all Visa processes and Government related matters for all AIHM Students. You will also be responsible for the effectiveness and efficiency of the administrative and secretarial functions to ensure that the supervisor effectively performs his/her job. From maintaining the administrative organization that includes typing, filing, correspondence and distributing in-coming mails, computerized database of all report and systematic plan to follow up handling appointments, incoming calls, taking the minutes of meeting and provide any assistance to the executives to ensure the smoothness and efficiency.
Your Additional responsibilities include responsibility for ensuring that adequate supplies of Team Members and Students collateral, stationery and supplies are maintained at AIHM, and that facility costs are maintained at or below budget. The Administration Manger also has accountability to ensure the appearance of the AIHM is always maintained in a high quality and pristine condition in all public areas.
**Qualifications**:
- At least Bachelor’s degree in any Business Administrative or related field
- At least 3-5 years’ experience in executive secretarial work with international companies
- Meticulous administrative & organisational skills
- Strong computer literacy, with database familiarity
- Problem solving and negotiating skills
- Positive and enthusiastic attitude
- Excellent communicative, listening, and organisational skills
- Presents oneself as a professional role model
The Asian Institute of Hospitality Management brings Swiss-style education to the heart of Asia. Founded by Minor Hotels, one of the fastest growing hospitality companies, in academic association with Les Roches, a global leader in hospitality education. AIHM provides a world-class learning experience for future leaders in hospitality, tourism and entrepreneurship. The Bachelor of Business Administration in Global Hospitality Management is spread across seven semesters and two campuses in Bangkok and Pattaya, with exchanges in Switzerland or Spain and professional internships around the world.
**Job Description**:
The Administration Manager plays a key role in ensuring the smooth and efficient operation of the Institute by managing the administrative and support functions that are essential for the Institute’s mission.
As an Administration Manager your main responsibility includes responsibility for the efficient, accurate and timely processing of all Visa processes and Government related matters for all AIHM Students. You will also be responsible for the effectiveness and efficiency of the administrative and secretarial functions to ensure that the supervisor effectively performs his/her job. From maintaining the administrative organization that includes typing, filing, correspondence and distributing in-coming mails, computerized database of all report and systematic plan to follow up handling appointments, incoming calls, taking the minutes of meeting and provide any assistance to the executives to ensure the smoothness and efficiency.
Your Additional responsibilities include responsibility for ensuring that adequate supplies of Team Members and Students collateral, stationery and supplies are maintained at AIHM, and that facility costs are maintained at or below budget. The Administration Manger also has accountability to ensure the appearance of the AIHM is always maintained in a high quality and pristine condition in all public areas.
**Qualifications**:
- At least Bachelor’s degree in any Business Administrative or related field
- At least 3-5 years’ experience in executive secretarial work with international companies
- Meticulous administrative & organisational skills
- Strong computer literacy, with database familiarity
- Problem solving and negotiating skills
- Positive and enthusiastic attitude
- Excellent communicative, listening, and organisational skills
- Presents oneself as a professional role model
This advertiser has chosen not to accept applicants from your region.
3
Operations Support Executive
TUI Group
Posted today
Job Viewed
Job Description
Phuket, Thailand-
- 127988-
- Onsite-
- Permanent-
- Full Time-
- 40Join our global TUI Musement Operations Support Hub Team as an **Operations Support Executive** in **Phuket**.
- You will provide operational and administrative support to the Operations Support Team Manager, Operations & Service Delivery teams and business partners in Asia Pacific region.
- If you have got the **right to work in Thailand **and speak English, keep on reading!
**ABOUT OUR OFFER**
- Competitive salary and benefits as standard.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.
**ABOUT YOU**
- Exceptional administration, planning and organization skills.
- Computer literate and technically capable of working within a new digital service environment.
- High level of attention to detail with the ability to manage multiple tasks without losing focus on planning ahead.
- Excellent communication skills, both verbal and written, in English, plus other languages would be advantageous.
- Travel industry knowledge is valuable as well as experience dealing with ambiguity within a global and multinational environment.
- A talented team player with the ability to work virtually.
- Efficient & organized - a problem solver, multitasker and good listener who stays calm under pressure.
- You can quickly learn - about the job, about all the modern technology needed to do it and all about our incredible products & services.
**ABOUT THE JOB**
- Ensuring our workplaces are ‘a great place to work’ you’ll deliver office facility management tasks: liaising with landlords, utilities & suppliers for rental & maintenance issues.
- Managing & ordering general office supplies including stationary, water and canteen supplies
- Support our global Health & Safety teams at a country level with Business Continuity planning & Destination Crisis Management Planning.
- Placement of orders for corporate supply: uniforms, branded materials and liaising with suppliers for local branded printing requirements.
- Employee support: assisting with the on-boarding and off-boarding process related to new employees. Office and systems access.
- Device management: Manage our inventory of mobile devices, laptops and iPads.
- Working with our Operations teams support the planning of familiarization & educational product itineraries for our partners and suppliers, including product, purchasing departments.
- We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
**#TUIDestinationJobs #TUIJobs #LetsTUIit
- 127988-
- Onsite-
- Permanent-
- Full Time-
- 40Join our global TUI Musement Operations Support Hub Team as an **Operations Support Executive** in **Phuket**.
- You will provide operational and administrative support to the Operations Support Team Manager, Operations & Service Delivery teams and business partners in Asia Pacific region.
- If you have got the **right to work in Thailand **and speak English, keep on reading!
**ABOUT OUR OFFER**
- Competitive salary and benefits as standard.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.
**ABOUT YOU**
- Exceptional administration, planning and organization skills.
- Computer literate and technically capable of working within a new digital service environment.
- High level of attention to detail with the ability to manage multiple tasks without losing focus on planning ahead.
- Excellent communication skills, both verbal and written, in English, plus other languages would be advantageous.
- Travel industry knowledge is valuable as well as experience dealing with ambiguity within a global and multinational environment.
- A talented team player with the ability to work virtually.
- Efficient & organized - a problem solver, multitasker and good listener who stays calm under pressure.
- You can quickly learn - about the job, about all the modern technology needed to do it and all about our incredible products & services.
**ABOUT THE JOB**
- Ensuring our workplaces are ‘a great place to work’ you’ll deliver office facility management tasks: liaising with landlords, utilities & suppliers for rental & maintenance issues.
- Managing & ordering general office supplies including stationary, water and canteen supplies
- Support our global Health & Safety teams at a country level with Business Continuity planning & Destination Crisis Management Planning.
- Placement of orders for corporate supply: uniforms, branded materials and liaising with suppliers for local branded printing requirements.
- Employee support: assisting with the on-boarding and off-boarding process related to new employees. Office and systems access.
- Device management: Manage our inventory of mobile devices, laptops and iPads.
- Working with our Operations teams support the planning of familiarization & educational product itineraries for our partners and suppliers, including product, purchasing departments.
- We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
**#TUIDestinationJobs #TUIJobs #LetsTUIit
This advertiser has chosen not to accept applicants from your region.
4
Sales Support Executive - Nespresso
Bangkok, Bangkok
Nestle Operational Services Worldwide SA
Posted today
Job Viewed
Job Description
At **Nespresso**, our mission is to create the highest quality, most sustainable cup of coffee**. **By caring for our employees, our farmers, the environment and our customers, we are dedicated to connecting our community with the best possible products and customer experiences**.**
Nespresso Thailand is a young and fast growing market and we are looking for experienced **Sales Support Executive **who would play a key role to enable the B2B sales channels to focus on business results by providing back-office support, supporting in business performance analyses, and updating Nespresso tools.
**POSITION SNAPSHOT**
Location: Bangkok, Head Office
Company: Nespresso
Business Unit/Division: B2B
Full-time
2+ years of experience in sales operation, sales support, or back-office support
**A DAY IN THE LIFE**
**Provide back-office support**
- Support the execution of channel related projects and events, e.g. by supporting project-related stakeholder communications
- Execute business excellence support (i.e. reporting, process and tools)
- Execute all Sales Support administrative tasks
- Support Field Sales, e.g. by implementing merchandising initiatives in the B2B Channels, both on
- and offline
- Provide real-time overview of operational spend and initiate follow-up on controlling grids
- Coordinate and align all internal communications, and facilitate these processes
- Support Third Party Management, e.g. monitor interactions and compare actual performance with pre-defined expectations, identifying potential problems, and suggesting appropriate actions to mitigate risks and ensure quality
**Support in business performance analyses and update system**
- Assist in the definition of key performance indicators for the B2B sales channels
- Collect data as input for reporting on market performance KPIs
- Provide actionable recommendations to the team in order to drive additional sales and suggestions for the acquisition / activation strategy
- Update C4C and Nessoft for B2B
**ARE YOU A FIT?**
- Bachelor’s Degree in Commercial, Sales, Marketing, Economics or equivalent
- 1-2 years in sales support/admin experience, preferably in B2B
- 1-2 years experience in a (field) sales environment, preferably in a high end luxury brand or FMCG
- Fluent in English
People are at the heart of our success - all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together
Nespresso Thailand is a young and fast growing market and we are looking for experienced **Sales Support Executive **who would play a key role to enable the B2B sales channels to focus on business results by providing back-office support, supporting in business performance analyses, and updating Nespresso tools.
**POSITION SNAPSHOT**
Location: Bangkok, Head Office
Company: Nespresso
Business Unit/Division: B2B
Full-time
2+ years of experience in sales operation, sales support, or back-office support
**A DAY IN THE LIFE**
**Provide back-office support**
- Support the execution of channel related projects and events, e.g. by supporting project-related stakeholder communications
- Execute business excellence support (i.e. reporting, process and tools)
- Execute all Sales Support administrative tasks
- Support Field Sales, e.g. by implementing merchandising initiatives in the B2B Channels, both on
- and offline
- Provide real-time overview of operational spend and initiate follow-up on controlling grids
- Coordinate and align all internal communications, and facilitate these processes
- Support Third Party Management, e.g. monitor interactions and compare actual performance with pre-defined expectations, identifying potential problems, and suggesting appropriate actions to mitigate risks and ensure quality
**Support in business performance analyses and update system**
- Assist in the definition of key performance indicators for the B2B sales channels
- Collect data as input for reporting on market performance KPIs
- Provide actionable recommendations to the team in order to drive additional sales and suggestions for the acquisition / activation strategy
- Update C4C and Nessoft for B2B
**ARE YOU A FIT?**
- Bachelor’s Degree in Commercial, Sales, Marketing, Economics or equivalent
- 1-2 years in sales support/admin experience, preferably in B2B
- 1-2 years experience in a (field) sales environment, preferably in a high end luxury brand or FMCG
- Fluent in English
People are at the heart of our success - all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together
This advertiser has chosen not to accept applicants from your region.
5
Src Hotel Support Executive - Spanish
Bangkok, Bangkok
Hotelbeds
Posted today
Job Viewed
Job Description
Hotelbeds is the world´s leading bedbank.
The company’s proprietary technology helps providers of travel services distribute their offering to travel sellers globally via an easy-to-use, advanced technology platform that increases reach, revenue and yield for both the provider and the seller.
Operating under the Hotelbeds brand in the wholesale channel and the Bedsonline brand in the travel agents channel, the company connects over 60,000 travel intermediaries across more than 140 source markets globally with travel providers in over 185 countries representing more than 170,000 hotels, 24,000 transfer routes and 18,000 activities.
The company is headquartered in Palma de Mallorca, Spain.
JOB DESCRIPTION:
- To assist suppliers and clients with any requirement, managing bookings according to Supplier Relationship Center standards, in order to cover and solve the needs of the clients in the most efficient way.
- To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company
- To follow up the existing cases and the new ones reconfirming bookings, controlling reservations and cancellations.
- To assist suppliers and clients with any requirement, managing bookings according to Supplier Relationship Center standards, in order to cover and solve the needs of the clients in the most efficient way.
- To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company
- To follow up the existing cases and the new ones reconfirming bookings, controlling reservations and cancellations.
CANDIDATE PROFILE (key skills, experience and qualifications requirements)
- Service oriented, and interested in the function of customer service.
- 1 year experience in Hotel reservation business. (New grads are welcome)
- Enthusiastic, self-motivated individual with excellent interpersonal skill and verbal / written communication skills.
- Good spoken and written English and Spanish.
- Excellent time management skills with the ability to work well under pressure in a fast-paced environment.
- Proactive, driving for result and team work spirit.
- University graduate or recognized diploma in a field of Hospitality and Tourist or any related field.
- Work based in Bangkok, Thailand
- Able to work in shift.
WHO ARE WE LOOKING FOR?
Communication and negotiation skill is the key for this position, as you will be spending most of your time listening and trying to come up with the solution that work out best for all parties.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
The company’s proprietary technology helps providers of travel services distribute their offering to travel sellers globally via an easy-to-use, advanced technology platform that increases reach, revenue and yield for both the provider and the seller.
Operating under the Hotelbeds brand in the wholesale channel and the Bedsonline brand in the travel agents channel, the company connects over 60,000 travel intermediaries across more than 140 source markets globally with travel providers in over 185 countries representing more than 170,000 hotels, 24,000 transfer routes and 18,000 activities.
The company is headquartered in Palma de Mallorca, Spain.
JOB DESCRIPTION:
- To assist suppliers and clients with any requirement, managing bookings according to Supplier Relationship Center standards, in order to cover and solve the needs of the clients in the most efficient way.
- To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company
- To follow up the existing cases and the new ones reconfirming bookings, controlling reservations and cancellations.
- To assist suppliers and clients with any requirement, managing bookings according to Supplier Relationship Center standards, in order to cover and solve the needs of the clients in the most efficient way.
- To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company
- To follow up the existing cases and the new ones reconfirming bookings, controlling reservations and cancellations.
CANDIDATE PROFILE (key skills, experience and qualifications requirements)
- Service oriented, and interested in the function of customer service.
- 1 year experience in Hotel reservation business. (New grads are welcome)
- Enthusiastic, self-motivated individual with excellent interpersonal skill and verbal / written communication skills.
- Good spoken and written English and Spanish.
- Excellent time management skills with the ability to work well under pressure in a fast-paced environment.
- Proactive, driving for result and team work spirit.
- University graduate or recognized diploma in a field of Hospitality and Tourist or any related field.
- Work based in Bangkok, Thailand
- Able to work in shift.
WHO ARE WE LOOKING FOR?
Communication and negotiation skill is the key for this position, as you will be spending most of your time listening and trying to come up with the solution that work out best for all parties.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Support Executive (Relocate to Malaysia)
Bangkok, Bangkok
WEBHELP
Posted today
Job Viewed
Job Description
Responsible for providing support and issue resolution by ensuring excellent service was provided across all types of communications with existing clients in each region.
- Answering clients about all technical support questions
- Processing requests
- Supporting the Company's good image Job
**Responsibilities**
- To escalate the issue to the appropriate specialist when needed via SalesForce or Jira
- To update clients on their request status accordingly;
- To constantly verify documents submitted by clients within specific regions on an hourly basis;
- To prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
- To understand the Company's business functions & roles by attending company seminars and meeting the required assessment target;
- To achieve quarterly KPI targets set by CS Manager;
- To perform other ad hoc tasks assigned by the manager.
**Job Requirements**
- Good communication skills in English and native language
- Strong client-facing and communication skills
- Troubleshooting and multi-tasking skills
- Customer service orientation
- Bachelor Degree/ Diploma in Business Administration or related field
- Self-motivated and highly reliable
- Able to relocate to Kuala Lumpur, Malaysia
**Job Types**: Full-time, Permanent
**Salary**: ฿32,930.00 per month
- Answering clients about all technical support questions
- Processing requests
- Supporting the Company's good image Job
**Responsibilities**
- To escalate the issue to the appropriate specialist when needed via SalesForce or Jira
- To update clients on their request status accordingly;
- To constantly verify documents submitted by clients within specific regions on an hourly basis;
- To prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
- To understand the Company's business functions & roles by attending company seminars and meeting the required assessment target;
- To achieve quarterly KPI targets set by CS Manager;
- To perform other ad hoc tasks assigned by the manager.
**Job Requirements**
- Good communication skills in English and native language
- Strong client-facing and communication skills
- Troubleshooting and multi-tasking skills
- Customer service orientation
- Bachelor Degree/ Diploma in Business Administration or related field
- Self-motivated and highly reliable
- Able to relocate to Kuala Lumpur, Malaysia
**Job Types**: Full-time, Permanent
**Salary**: ฿32,930.00 per month
This advertiser has chosen not to accept applicants from your region.
7
Customer Support Executive (Relocate to Malaysia)
Bangkok, Bangkok
WEBHELP
Posted today
Job Viewed
Job Description
Responsible for providing support and issue resolution by ensuring excellent service was provided across all types of communications with existing clients in each region.
- Answering clients about all technical support questions
- Processing requests
- Supporting the Company's good image Job
**Responsibilities**
- To escalate the issue to the appropriate specialist when needed via SalesForce or Jira
- To update clients on their request status accordingly;
- To constantly verify documents submitted by clients within specific regions on an hourly basis;
- To prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
- To understand the Company's business functions & roles by attending company seminars and meeting the required assessment target;
- To achieve quarterly KPI targets set by CS Manager;
- To perform other ad hoc tasks assigned by the manager.
**Job Requirements**
- Good communication skills in English and native language
- Strong client-facing and communication skills
- Troubleshooting and multi-tasking skills
- Customer service orientation
- Bachelor Degree/ Diploma in Business Administration or related field
- Self-motivated and highly reliable
- Able to relocate to Kuala Lumpur, Malaysia
**Job Types**: Full-time, Permanent
**Salary**: ฿32,930.00 per month
- Answering clients about all technical support questions
- Processing requests
- Supporting the Company's good image Job
**Responsibilities**
- To escalate the issue to the appropriate specialist when needed via SalesForce or Jira
- To update clients on their request status accordingly;
- To constantly verify documents submitted by clients within specific regions on an hourly basis;
- To prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
- To understand the Company's business functions & roles by attending company seminars and meeting the required assessment target;
- To achieve quarterly KPI targets set by CS Manager;
- To perform other ad hoc tasks assigned by the manager.
**Job Requirements**
- Good communication skills in English and native language
- Strong client-facing and communication skills
- Troubleshooting and multi-tasking skills
- Customer service orientation
- Bachelor Degree/ Diploma in Business Administration or related field
- Self-motivated and highly reliable
- Able to relocate to Kuala Lumpur, Malaysia
**Job Types**: Full-time, Permanent
**Salary**: ฿32,930.00 per month
This advertiser has chosen not to accept applicants from your region.
8
Customer Support Executive (Relocate to Malaysia)
Bangkok, Bangkok
WEBHELP
Posted today
Job Viewed
Job Description
Responsible for providing support and issue resolution by ensuring excellent service was provided across all types of communications with existing clients in each region.
- Answering clients about all technical support questions
- Processing requests
- Supporting the Company's good image Job
**Responsibilities**
- To escalate the issue to the appropriate specialist when needed via SalesForce or Jira
- To update clients on their request status accordingly;
- To constantly verify documents submitted by clients within specific regions on an hourly basis;
- To prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
- To understand the Company's business functions & roles by attending company seminars and meeting the required assessment target;
- To achieve quarterly KPI targets set by CS Manager;
- To perform other ad hoc tasks assigned by the manager.
**Job Requirements**
- Good communication skills in English and native language
- Strong client-facing and communication skills
- Troubleshooting and multi-tasking skills
- Customer service orientation
- Bachelor Degree/ Diploma in Business Administration or related field
- Self-motivated and highly reliable
- Able to relocate to Kuala Lumpur, Malaysia
**Job Types**: Full-time, Permanent
**Salary**: ฿32,930.00 per month
- Answering clients about all technical support questions
- Processing requests
- Supporting the Company's good image Job
**Responsibilities**
- To escalate the issue to the appropriate specialist when needed via SalesForce or Jira
- To update clients on their request status accordingly;
- To constantly verify documents submitted by clients within specific regions on an hourly basis;
- To prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
- To understand the Company's business functions & roles by attending company seminars and meeting the required assessment target;
- To achieve quarterly KPI targets set by CS Manager;
- To perform other ad hoc tasks assigned by the manager.
**Job Requirements**
- Good communication skills in English and native language
- Strong client-facing and communication skills
- Troubleshooting and multi-tasking skills
- Customer service orientation
- Bachelor Degree/ Diploma in Business Administration or related field
- Self-motivated and highly reliable
- Able to relocate to Kuala Lumpur, Malaysia
**Job Types**: Full-time, Permanent
**Salary**: ฿32,930.00 per month
This advertiser has chosen not to accept applicants from your region.
9