6 Field Engineer jobs in Thailand
Field Service Engineer (Robotics, Thailand)
Teradyne
Posted 8 days ago
Job Viewed
Job Description
O ur Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Universal Robots and MiR, under Teradyne Robotics, are leading the collaborative robot ("cobot") market space worldwide with the largest market share. We're not like the traditional caged robot companies, which positions us well for growing the non-caged collaborative robot application in millions of manufacturing lines in multiple applications such as palletizing, machine tending, welding, visual inspection etc. We think differently, work differently, and grow differently. Now we need a talented and motivated individual to be our Field Service Engineer who is based in various regions of the world. Together you will be part of a global and regional organization helping our customers get most out of their investments via achieving high uptime performance on the Cobot/Robot based manufacturing cells.
We are changing the ground rules in automation - and it is being noticed!
Teradyne Robotics is a great place to work with an exciting company culture, passionate employees, and a supportive management team, all poised for continued growth. Our product is taking the industry by storm, distrupting industrial automation.
Opportunity Overview
Do you have what it takes to provide post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential? Do you enjoy problem-solving and working with customers?
Bring your problem-solving skills and technical expertise to our global Services organization and make your impact by providing onsite service solutions towards customer case resolution and preventative service programs. Be part of a growing team with a customer-first focus!
+ Onsite support of our customers in the diagnosis, repair, and maintenance of UR and MiR robots on demand and planned. At times requiring break-fix repair, factory calibration, technical troubleshooting, preventative maintenance activities, positioning of service contract value proposition, and identifying new opportunities for further Cobot based automation in the facility or sister facilities.
+ Provide remote technical support through multiple communication mediums with a focus on remediating customer inquiries
+ Prepare technical documentation (Case Management and applicable warranty and/or field service documents)
+ Manage cases through the service recovery process to conclusion
+ Proficient in various proactive service plans offered and can walk various stakeholder Customers through the value proposition and get their buy in, while measuring price appetite and budget constraints/timing.
+ Scope may require managing local inventory with service partners
+ Role will be driving high fix-right first time metrics, capacity utilization metric and service cost productivity metric, and Customer satisfaction metric.
+ Attend to sites around South East Asia and Oceania as required.
This is a great job for a person who accepts nothing less than personal greatness because you get to:
+ Exhibit a proactive, active, and curious approach to tasks, which provides a holistic, business-oriented, and long-term assignment as a part of long term service agreements. Gets excited about positioning the value of planned service to Customers to convert them from On-Demand service model to a proactive service based service model.
+ Seek opportunities to identify creative and innovative solutions to tasks, field trends, and system inefficiencies.
+ Take responsibility for the delivery of optimal satisfactory solutions for internal and external customers on the based-on professionalism and specialist knowledge
+ Participate well in internal and external relations and can act as an ambassador for Universal Robots
+ Achieve Technical Support KPI's for case resolution and customer satisfaction.
+ Work independently, as well as with a team
+ Adopts advanced field service tools such as field service modules and service mobility offered by sales force CRM.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
You are expected to come with an associate degree or higher in a technical field or engineering. Also, a minimum of 2 to 4 years' experience in robotics, or the industrial automation industry. A strong mechanical and electrical background. Previous field troubleshooting and repair experience is preferred. It would be great, but not required, if you possessed functional knowledge in a high-level programming language such as C++/Java/Python .
We are looking for a colleague that comes with the following skills and personality traits:
+ Enjoys customer facing interactions, but also on the phone and through email
+ Able to systematically analyze problems within defined procedures and best practices to appropriate resolution
+ Have an aptitude for attention to detail and very hands on
+ Is outgoing, service-minded, and able to commit at different organizational levels and in different parallels
+ Is highly organized with the ability to manage multiple service cases/tasks simultaneously while effectively prioritizing these projects and tasks
+ Approachable and takes pride in providing a high standard of service and support to customers and partners
+ A self-starter who is resourceful and initiates work without specific instruction
+ Possesses strong business acumen
+ Flexible and works professionally
+ Able to cope with ambiguity and in fast paced environments
+ Ability to work in home office 30% & in the field 70%
+ Be located within 1 hour of a major airport
+ Will be open to career growth opportunities
We are only considering candidates local to position location and are unable to provide relocation for this position.
Benefits
Teradyne Robotics offers an exciting job with great professional challenges and the opportunity for you to influence your own progression. We emphasize an informal and good work environment where you will have an opportunity to gain influence and be part of making a difference.
Learn more about the company and the products you will be working with here ( and here ( .
We look forward to learning more about you!
#LI-Hybrid
#LI-CM1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Universal Robots and MiR, under Teradyne Robotics, are leading the collaborative robot ("cobot") market space worldwide with the largest market share. We're not like the traditional caged robot companies, which positions us well for growing the non-caged collaborative robot application in millions of manufacturing lines in multiple applications such as palletizing, machine tending, welding, visual inspection etc. We think differently, work differently, and grow differently. Now we need a talented and motivated individual to be our Field Service Engineer who is based in various regions of the world. Together you will be part of a global and regional organization helping our customers get most out of their investments via achieving high uptime performance on the Cobot/Robot based manufacturing cells.
We are changing the ground rules in automation - and it is being noticed!
Teradyne Robotics is a great place to work with an exciting company culture, passionate employees, and a supportive management team, all poised for continued growth. Our product is taking the industry by storm, distrupting industrial automation.
Opportunity Overview
Do you have what it takes to provide post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential? Do you enjoy problem-solving and working with customers?
Bring your problem-solving skills and technical expertise to our global Services organization and make your impact by providing onsite service solutions towards customer case resolution and preventative service programs. Be part of a growing team with a customer-first focus!
+ Onsite support of our customers in the diagnosis, repair, and maintenance of UR and MiR robots on demand and planned. At times requiring break-fix repair, factory calibration, technical troubleshooting, preventative maintenance activities, positioning of service contract value proposition, and identifying new opportunities for further Cobot based automation in the facility or sister facilities.
+ Provide remote technical support through multiple communication mediums with a focus on remediating customer inquiries
+ Prepare technical documentation (Case Management and applicable warranty and/or field service documents)
+ Manage cases through the service recovery process to conclusion
+ Proficient in various proactive service plans offered and can walk various stakeholder Customers through the value proposition and get their buy in, while measuring price appetite and budget constraints/timing.
+ Scope may require managing local inventory with service partners
+ Role will be driving high fix-right first time metrics, capacity utilization metric and service cost productivity metric, and Customer satisfaction metric.
+ Attend to sites around South East Asia and Oceania as required.
This is a great job for a person who accepts nothing less than personal greatness because you get to:
+ Exhibit a proactive, active, and curious approach to tasks, which provides a holistic, business-oriented, and long-term assignment as a part of long term service agreements. Gets excited about positioning the value of planned service to Customers to convert them from On-Demand service model to a proactive service based service model.
+ Seek opportunities to identify creative and innovative solutions to tasks, field trends, and system inefficiencies.
+ Take responsibility for the delivery of optimal satisfactory solutions for internal and external customers on the based-on professionalism and specialist knowledge
+ Participate well in internal and external relations and can act as an ambassador for Universal Robots
+ Achieve Technical Support KPI's for case resolution and customer satisfaction.
+ Work independently, as well as with a team
+ Adopts advanced field service tools such as field service modules and service mobility offered by sales force CRM.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
You are expected to come with an associate degree or higher in a technical field or engineering. Also, a minimum of 2 to 4 years' experience in robotics, or the industrial automation industry. A strong mechanical and electrical background. Previous field troubleshooting and repair experience is preferred. It would be great, but not required, if you possessed functional knowledge in a high-level programming language such as C++/Java/Python .
We are looking for a colleague that comes with the following skills and personality traits:
+ Enjoys customer facing interactions, but also on the phone and through email
+ Able to systematically analyze problems within defined procedures and best practices to appropriate resolution
+ Have an aptitude for attention to detail and very hands on
+ Is outgoing, service-minded, and able to commit at different organizational levels and in different parallels
+ Is highly organized with the ability to manage multiple service cases/tasks simultaneously while effectively prioritizing these projects and tasks
+ Approachable and takes pride in providing a high standard of service and support to customers and partners
+ A self-starter who is resourceful and initiates work without specific instruction
+ Possesses strong business acumen
+ Flexible and works professionally
+ Able to cope with ambiguity and in fast paced environments
+ Ability to work in home office 30% & in the field 70%
+ Be located within 1 hour of a major airport
+ Will be open to career growth opportunities
We are only considering candidates local to position location and are unable to provide relocation for this position.
Benefits
Teradyne Robotics offers an exciting job with great professional challenges and the opportunity for you to influence your own progression. We emphasize an informal and good work environment where you will have an opportunity to gain influence and be part of making a difference.
Learn more about the company and the products you will be working with here ( and here ( .
We look forward to learning more about you!
#LI-Hybrid
#LI-CM1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
This advertiser has chosen not to accept applicants from your region.
0
Lead Technical Support
Bangkok, Bangkok
Kyndryl
Posted 28 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.
You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs.
You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations.
As Lead of Technical Support, you'll lead and perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives.
You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of - and taking action on the problem.
If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team.
Your Future at Kyndryl
Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond - taking your future to the next level. With Kyndryl, the sky's the limit.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Expertise**
+ 3-5 years of experience in Customer Service or Technical Support roles, with at least 2 years of experience in a team leadership or supervisory capacity.
+ Proficiency in configuring, diagnosing, and enhancing enterprise-level products, with a strong foundation in SQL and Windows Server technologies.
+ Hands-on experience in developing, enhancing, and troubleshooting Cognos or similar reporting and automation tools.
+ Experience with Fiserv products is a plus.
**Preferred Technical and Professional Experience**
+ Knowledge of MS SQL Server and Windows Server environments.
+ Experience in automating reporting processes using Cognos, scripting, or SQL-based solutions.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.
You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs.
You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations.
As Lead of Technical Support, you'll lead and perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives.
You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of - and taking action on the problem.
If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team.
Your Future at Kyndryl
Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond - taking your future to the next level. With Kyndryl, the sky's the limit.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Expertise**
+ 3-5 years of experience in Customer Service or Technical Support roles, with at least 2 years of experience in a team leadership or supervisory capacity.
+ Proficiency in configuring, diagnosing, and enhancing enterprise-level products, with a strong foundation in SQL and Windows Server technologies.
+ Hands-on experience in developing, enhancing, and troubleshooting Cognos or similar reporting and automation tools.
+ Experience with Fiserv products is a plus.
**Preferred Technical and Professional Experience**
+ Knowledge of MS SQL Server and Windows Server environments.
+ Experience in automating reporting processes using Cognos, scripting, or SQL-based solutions.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
1
Window Server and Admin Technical Support
Bangkok, Bangkok
Hitachi Sunway Information Systems Sdn Bhd
Posted today
Job Viewed
Job Description
1. Responsible for the operation and administration of the company’s internal systems and server security matters.
2. Takes ownership of systems, servers and network related issues and works with 3rd Parties, internal operations supports and where appropriate to determine a strategic approach to resolution.
3. Manage suppliers/vendors to ensure they meeting the requirements
4. Response to the issues promptly and consistently delivers quality services to customer including incident status update.
5. Understand and catch up Hitachi IT policy and train in the team.
6. Receive support request from users and make incident into the helpdesk tracking software
7. Troubleshoot for desktop, network and any other trouble which is reported by user
8. Manage and monitor all installed IT systems and infrastructure
- Network, Windows System, VMware, Backup and other software utilities.
10. Liaise with vendor for problem resolution.
11. Utilize and maintain the helpdesk tracking software.
12. Document internal procedures.
13. Assist with onboarding of new users, Account and PC setup & installation.
14. Maintain inventory of all equipment, software and software licenses.
15. Report issues to related parties based on agreed escalation process.
16. Manage PC setup and deployment for new employees using standard hardware, images and software.
17. Assign users and computers to proper groups in Active Directory.
18. Perform hardware and software upgrades as required.
19. Validation and ensure successful data backup and recovery.
20. Any other duties or assignment as and when assigned by the management from time to time.
21. Perform other duties as advised by the superior.
22. Basic Knowledge of Windows 7 and 10 support, printer and any desktop support.
23. Basic Knowledge of basic configuration for network and IT infrastructure & system (Windows, Windows server, network devices, firewall, storage and etc). PC, Server and network deployment and provisioning.
24. Hands-on experience with computer networks, network administration and installation/deployment.
25. A team player and ability to manage personnel when handling with projects
26. Working experience in Japanese organization would be an advantage
27. Participates in server, network related technical projects through the project life-cycle, ensure that projects are completed on time and in budget.
28. Makes recommendations to IT management on direction and utilization of technologies.
29. Extended hours, weekend work and travel is expected.
30. After hours support - "On-call" and "as called" responsibility is expected, support phone will be provided by company.
31. Minimum degree in IT related studies.
32. At least 2 years’ experience in IT technical experience on PC, servers, storage, network/cabling, virtual environment or systems management.
33. Basic communications skill with English in verbal and writing.
34. Accept work location is flexible. (base office in Chonburi, may need to work at Rayong, Chachoengsao)
Ability to commute/relocate:
- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)
2. Takes ownership of systems, servers and network related issues and works with 3rd Parties, internal operations supports and where appropriate to determine a strategic approach to resolution.
3. Manage suppliers/vendors to ensure they meeting the requirements
4. Response to the issues promptly and consistently delivers quality services to customer including incident status update.
5. Understand and catch up Hitachi IT policy and train in the team.
6. Receive support request from users and make incident into the helpdesk tracking software
7. Troubleshoot for desktop, network and any other trouble which is reported by user
8. Manage and monitor all installed IT systems and infrastructure
- Network, Windows System, VMware, Backup and other software utilities.
10. Liaise with vendor for problem resolution.
11. Utilize and maintain the helpdesk tracking software.
12. Document internal procedures.
13. Assist with onboarding of new users, Account and PC setup & installation.
14. Maintain inventory of all equipment, software and software licenses.
15. Report issues to related parties based on agreed escalation process.
16. Manage PC setup and deployment for new employees using standard hardware, images and software.
17. Assign users and computers to proper groups in Active Directory.
18. Perform hardware and software upgrades as required.
19. Validation and ensure successful data backup and recovery.
20. Any other duties or assignment as and when assigned by the management from time to time.
21. Perform other duties as advised by the superior.
22. Basic Knowledge of Windows 7 and 10 support, printer and any desktop support.
23. Basic Knowledge of basic configuration for network and IT infrastructure & system (Windows, Windows server, network devices, firewall, storage and etc). PC, Server and network deployment and provisioning.
24. Hands-on experience with computer networks, network administration and installation/deployment.
25. A team player and ability to manage personnel when handling with projects
26. Working experience in Japanese organization would be an advantage
27. Participates in server, network related technical projects through the project life-cycle, ensure that projects are completed on time and in budget.
28. Makes recommendations to IT management on direction and utilization of technologies.
29. Extended hours, weekend work and travel is expected.
30. After hours support - "On-call" and "as called" responsibility is expected, support phone will be provided by company.
31. Minimum degree in IT related studies.
32. At least 2 years’ experience in IT technical experience on PC, servers, storage, network/cabling, virtual environment or systems management.
33. Basic communications skill with English in verbal and writing.
34. Accept work location is flexible. (base office in Chonburi, may need to work at Rayong, Chachoengsao)
Ability to commute/relocate:
- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
2
Regional Technical Support Specialist - Chromeleon CDS (SEA & Taiwan)
ThermoFisher Scientific
Posted 14 days ago
Job Viewed
Job Description
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Position Summary:**
This role is responsible for supporting Southeast Asia and Taiwan in all aspects related to Chromeleon CDS, including presales discussions and demonstrations, Installation Assistance, Technical Support, Implementing CDS Projects and the Promotion of Maintenance Contract. The objective is to expand the Chromeleon user base across SEATW and drive additional instrument revenue through enhanced customer engagement and service excellence.
Join Thermo Fisher Scientific and help bring our mission statement to life; to make the world healthier, cleaner, and safer. In this role, you will support Chromeleon CDS across SEA and Taiwan countries through:
+ **Pre-Sales Support:** Technical discussions and demo setup with partners and country teams
+ **Installation & Solve:** Assist with CDS installations and resolve technical issues
+ **Project Execution:** Lead end-to-end CDS projects, including Computer System Validation (CSV)
+ **Market Development:** Drive awareness and build a pipeline for enterprise CDS solutions
+ **Post-Sales Support:** Ensure customer satisfaction and promote maintenance contracts
**Minimum Requirements/Qualifications:**
+ Bachelor's in Science/Engineering, ideally with IT/Computer Science background
+ Proficient in Windows Server, VMs, SQL/Oracle DB, and cloud technologies
+ 6+ years of hands-on experience in CDS implementation and support
+ Strong knowledge of pharma regulations (data integrity, CSV, etc.)
+ Superb communication and presentation skills; determined and independent
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Position Summary:**
This role is responsible for supporting Southeast Asia and Taiwan in all aspects related to Chromeleon CDS, including presales discussions and demonstrations, Installation Assistance, Technical Support, Implementing CDS Projects and the Promotion of Maintenance Contract. The objective is to expand the Chromeleon user base across SEATW and drive additional instrument revenue through enhanced customer engagement and service excellence.
Join Thermo Fisher Scientific and help bring our mission statement to life; to make the world healthier, cleaner, and safer. In this role, you will support Chromeleon CDS across SEA and Taiwan countries through:
+ **Pre-Sales Support:** Technical discussions and demo setup with partners and country teams
+ **Installation & Solve:** Assist with CDS installations and resolve technical issues
+ **Project Execution:** Lead end-to-end CDS projects, including Computer System Validation (CSV)
+ **Market Development:** Drive awareness and build a pipeline for enterprise CDS solutions
+ **Post-Sales Support:** Ensure customer satisfaction and promote maintenance contracts
**Minimum Requirements/Qualifications:**
+ Bachelor's in Science/Engineering, ideally with IT/Computer Science background
+ Proficient in Windows Server, VMs, SQL/Oracle DB, and cloud technologies
+ 6+ years of hands-on experience in CDS implementation and support
+ Strong knowledge of pharma regulations (data integrity, CSV, etc.)
+ Superb communication and presentation skills; determined and independent
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
This advertiser has chosen not to accept applicants from your region.
3
Officer, Technical Knowledge Management Support
Bangkok, Bangkok
PTTEP
Posted today
Job Viewed
Job Description
**Officer, Technical Knowledge Management Support**:
- PTTEP Services Limited**Job Purpose**:
Technical Knowledge Management Support Officer provides Subsurface knowledge management support for all KM activities in order to strengthen Subsurface Community
**Key Accountabilities**:
- Support Subsurface Community of Practice (CoP) to effectively implement of Subsurface KM initiatives to follow KM strategy, procedure, standards, guidelines, and align with Corporate Knowledge Management direction.
- Maintain Subsurface KM database and Subsurface KM website for the company’s future reference
- Promote continuous learning culture through Subsurface KM activities, knowledge sharing, brainstorm, lesson learned sessions, Subsurface KM VDO channel, and conduct an assessment for future improvement
- Design and create effective communication media to increase engagement among Subsurface members and build long-term meaningful relationships within Subsurface Community.
- Coordinate with both internal and external parties, e.g. government and universities to strengthen Subsurface networking.
- Prepare the Thai and English memorandum, letter, and other documents as required.
- Any other assignments as required.
**Professional Knowledge & Experiences**:
- Bachelor’s Degree in communication or education related fields
- Experience in oil and gas industry with knowledge in basic petroleum E&P operations is preferable.
- Experience working with video editing, graphics and animation software is preferable
- Good command of both written and spoken English
- Ability to coordinate with various work groups and good interpersonal skills
- Ability to operate PC and Microsoft Office programs
- Strong drive and focus, positive attitude, and proactive in nature
- Time management and multitasking skills
- Good communication skills
**Additional Desirable Qualification**:
**CORE Competencies**:
- PTTEP Services Limited**Job Purpose**:
Technical Knowledge Management Support Officer provides Subsurface knowledge management support for all KM activities in order to strengthen Subsurface Community
**Key Accountabilities**:
- Support Subsurface Community of Practice (CoP) to effectively implement of Subsurface KM initiatives to follow KM strategy, procedure, standards, guidelines, and align with Corporate Knowledge Management direction.
- Maintain Subsurface KM database and Subsurface KM website for the company’s future reference
- Promote continuous learning culture through Subsurface KM activities, knowledge sharing, brainstorm, lesson learned sessions, Subsurface KM VDO channel, and conduct an assessment for future improvement
- Design and create effective communication media to increase engagement among Subsurface members and build long-term meaningful relationships within Subsurface Community.
- Coordinate with both internal and external parties, e.g. government and universities to strengthen Subsurface networking.
- Prepare the Thai and English memorandum, letter, and other documents as required.
- Any other assignments as required.
**Professional Knowledge & Experiences**:
- Bachelor’s Degree in communication or education related fields
- Experience in oil and gas industry with knowledge in basic petroleum E&P operations is preferable.
- Experience working with video editing, graphics and animation software is preferable
- Good command of both written and spoken English
- Ability to coordinate with various work groups and good interpersonal skills
- Ability to operate PC and Microsoft Office programs
- Strong drive and focus, positive attitude, and proactive in nature
- Time management and multitasking skills
- Good communication skills
**Additional Desirable Qualification**:
**CORE Competencies**:
This advertiser has chosen not to accept applicants from your region.
4
Site STA Engineer Electrical
Rayong, Rayong
Ford Motor Company
Posted 28 days ago
Job Viewed
Job Description
**Key Roles and Responsibilities of Position**
+ Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management
+ Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs.
+ Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams.
+ Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements
+ Drive capacity/uplift actions implementation with suppliers in line with the GCP study requirements
+ Drive Supplier Process capacity issues resolution as needed - Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan
+ Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing
+ Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements.
+ Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable.
+ Drive Supplier manufacturing health chart compliance and support development of new health charts
+ Drive suppliers for Special process compliance with the support of STA Technical Specialists
+ Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.
+ Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required.
+ Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.
+ Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action
+ Drive compliance to all organizational and corporate training requirements and SIM process compliance.
+ Drive SIM process compliance.
**Key Roles and Responsibilities of Position**
+ Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management
+ Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs.
+ Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams.
+ Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements
+ Drive capacity/uplift actions implementation with suppliers in line with the GCP study requirements
+ Drive Supplier Process capacity issues resolution as needed - Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan
+ Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing
+ Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements.
+ Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable.
+ Drive Supplier manufacturing health chart compliance and support development of new health charts
+ Drive suppliers for Special process compliance with the support of STA Technical Specialists
+ Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.
+ Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required.
+ Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.
+ Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action
+ Drive compliance to all organizational and corporate training requirements and SIM process compliance.
+ Drive SIM process compliance.
Education: Bachelor's Degree in Electrical Engineering, Electronics Engineering, or a related field is typically required.
Skill/Knowledge
Technical Knowledge:
+ Electrical Systems: Strong understanding of electrical systems, circuit design, and power distribution.
+ Electronics: Knowledge of electronic components, PCB design, and embedded systems.
+ Automotive Standards: Familiarity with automotive industry standards and regulations (e.g., IATF 16949, ISO 9001).
+ Testing and Validation: Experience with testing methodologies and validation processes for electrical components and systems.
Software Proficiency:
+ Data Analysis Software: Experience with data analysis and reporting tools (e.g., Excel, statistical software). - Preferable
+ CAD Software: Proficiency in electrical design software (e.g., AutoCAD Electrical.) - Optional
+ Simulation Tools: Familiarity with simulation tools (e.g., MATLAB, Simulink) for modeling and analyzing electrical systems. - Optional
Automotive Core Tools Knowledge:
+ Knowledgeable of Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), Control Plan, Measurement System Analysis (MSA), Statistical Process Control (SPC), Production Part Approval Process (PPAP), Root Cause Analysis (RCA), Lean Manufacturing Principles, Six Sigma, Design for Manufacturing and Assembly (DFMA), Supplier Quality Assurance, Quality Management Systems (QMS).
Experience
Industry Experience:
+ Relevant work experience in electrical engineering roles, preferably in the automotive specifically Print Circuit Board Assembly (PCBA) process or related industries.
+ Project Management: Experience in managing engineering projects, including planning, execution, and monitoring.
Problem-Solving Skills:
+ Analytical Thinking: Strong analytical skills to identify issues, assess risks, and develop effective solutions.
+ Troubleshooting: Ability to troubleshoot electrical systems and components effectively.
Communication Skills:
+ Interpersonal Skills: Strong communication and interpersonal skills to collaborate with cross-functional teams, suppliers, and stakeholders.
+ Technical Documentation: Ability to prepare and review technical documentation, reports, and specifications.
Continuous Learning:
+ Industry Trends: Awareness of current trends and advancements in electrical engineering and automotive technologies.
+ Professional Development: Commitment to continuous professional development through training, certifications, and industry conferences.
**Requisition ID** : 42791
+ Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management
+ Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs.
+ Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams.
+ Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements
+ Drive capacity/uplift actions implementation with suppliers in line with the GCP study requirements
+ Drive Supplier Process capacity issues resolution as needed - Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan
+ Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing
+ Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements.
+ Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable.
+ Drive Supplier manufacturing health chart compliance and support development of new health charts
+ Drive suppliers for Special process compliance with the support of STA Technical Specialists
+ Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.
+ Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required.
+ Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.
+ Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action
+ Drive compliance to all organizational and corporate training requirements and SIM process compliance.
+ Drive SIM process compliance.
**Key Roles and Responsibilities of Position**
+ Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and 'date to green' plan to appropriate management
+ Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs.
+ Support Capacity Purchase team in capacity studies interfacing with suppliers and Ford cross-functional teams.
+ Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements
+ Drive capacity/uplift actions implementation with suppliers in line with the GCP study requirements
+ Drive Supplier Process capacity issues resolution as needed - Production constraint risk mitigation working with Ford and Supplier teams and manage "date to green" plan
+ Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing
+ Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements.
+ Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable.
+ Drive Supplier manufacturing health chart compliance and support development of new health charts
+ Drive suppliers for Special process compliance with the support of STA Technical Specialists
+ Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.
+ Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required.
+ Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.
+ Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action
+ Drive compliance to all organizational and corporate training requirements and SIM process compliance.
+ Drive SIM process compliance.
Education: Bachelor's Degree in Electrical Engineering, Electronics Engineering, or a related field is typically required.
Skill/Knowledge
Technical Knowledge:
+ Electrical Systems: Strong understanding of electrical systems, circuit design, and power distribution.
+ Electronics: Knowledge of electronic components, PCB design, and embedded systems.
+ Automotive Standards: Familiarity with automotive industry standards and regulations (e.g., IATF 16949, ISO 9001).
+ Testing and Validation: Experience with testing methodologies and validation processes for electrical components and systems.
Software Proficiency:
+ Data Analysis Software: Experience with data analysis and reporting tools (e.g., Excel, statistical software). - Preferable
+ CAD Software: Proficiency in electrical design software (e.g., AutoCAD Electrical.) - Optional
+ Simulation Tools: Familiarity with simulation tools (e.g., MATLAB, Simulink) for modeling and analyzing electrical systems. - Optional
Automotive Core Tools Knowledge:
+ Knowledgeable of Advanced Product Quality Planning (APQP), Failure Mode and Effects Analysis (FMEA), Control Plan, Measurement System Analysis (MSA), Statistical Process Control (SPC), Production Part Approval Process (PPAP), Root Cause Analysis (RCA), Lean Manufacturing Principles, Six Sigma, Design for Manufacturing and Assembly (DFMA), Supplier Quality Assurance, Quality Management Systems (QMS).
Experience
Industry Experience:
+ Relevant work experience in electrical engineering roles, preferably in the automotive specifically Print Circuit Board Assembly (PCBA) process or related industries.
+ Project Management: Experience in managing engineering projects, including planning, execution, and monitoring.
Problem-Solving Skills:
+ Analytical Thinking: Strong analytical skills to identify issues, assess risks, and develop effective solutions.
+ Troubleshooting: Ability to troubleshoot electrical systems and components effectively.
Communication Skills:
+ Interpersonal Skills: Strong communication and interpersonal skills to collaborate with cross-functional teams, suppliers, and stakeholders.
+ Technical Documentation: Ability to prepare and review technical documentation, reports, and specifications.
Continuous Learning:
+ Industry Trends: Awareness of current trends and advancements in electrical engineering and automotive technologies.
+ Professional Development: Commitment to continuous professional development through training, certifications, and industry conferences.
**Requisition ID** : 42791
This advertiser has chosen not to accept applicants from your region.
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