What Jobs are available for Field Engineering in Thailand?

Responsibilities:

· Service of our industrial metrology solutions such as portable-arm CMMs, laser trackers, gear testers, X-Ray CT, 2D and 3D vision systems, etc., that we sell for dimensional measurement, defect analysis, quality and reverse engineering. This includes installing, commissioning, troubleshooting, repairs, preventive maintenance, and calibrations.

· Perform work assignments in an efficient and methodical fashion, and in its course, also keep in touch with customers, to actively improve customer satisfaction with us/our products.

· Update CRM on a timely and effective basis for team-wide follow-up and teamwork support.

·  At times, you may be required to support installations in other parts of Thailand.

· Reports to the Service Department Head as assigned and works interdependently with colleagues within and across departments.

Pre-requisites:

· Good recognised Degree in EEE, Mechanical or Mechatronics Engineering

· At least three years relevant working experience in service preferred

· A "service heart" with good knowledge of instrumentation and deriving satisfaction in getting systems back into operation efficiently and effectively

· An interest in metrology and quality as a deliverer of manufacturing competitiveness

·  A team player with strong interpersonal communication skills, high integrity and discipline

· Have your own car transport

To Apply:

The successful candidate can expect a competitive remuneration package with benefits. Please email your detailed resume to: or download our Excel Application Form from , complete and send to the above-named email.

All applications will be treated with strict confidentiality

Service Engineer

Working Hours:  Monday – Friday, 8:00 AM – 6:00 PM

Employment Type:  Full-time

Job Overview:

• After-Sales Service: Provide comprehensive service and troubleshooting for air conditioning systems for existing customers, ensuring high levels of customer satisfaction and fostering long-term relationships.
• Corrective Maintenance (CM): Diagnose, inspect, and efficiently resolve technical issues related to AC units, including major repairs, component replacements, and necessary overhauls.
• Reporting & Documentation: Prepare accurate and comprehensive service reports, problem analysis reports for AC units, and other relevant technical documentation.
• Customer Consultation & Support: Build strong customer relationships by providing professional advice on unit operation, maintenance, and troubleshooting common issues.
• Spare Parts Management: Manage and control the usage of spare parts specifically for AC unit repairs.
• Age: Not exceedi
• Gender: Male
• ng 35 years old
• Education: Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Air Conditioning & Refrigeration Technology, or a related field.
• Technical Knowledge: In-depth knowledge and hands-on experience with various types of air conditioning sExperience: A minimum of 5 years of proven experience as a Service Engineer or Technician in After-Sales Service for air conditioning systems, with a strong focus on unit-specific service.
• ystems (AHU,FCU,CDU for commercial, VRV/VRF, Chillers, industrial refrigeration systems), including their operational principles, unit-specific troubleshooting, and maintenance.
• Technical Skills: Ability to read and interpret electrical diagrams, refrigeration circuits, and unit-specific technical manuals proficiently.
• Problem-Solving Skills: Excellent analytical and problem-solving abilities to address technical challenges effectively and promptly.
• Communication Skills: Strong interpersonal and communication skills to effectively interact with customers and team members; possesses a strong Service Mind.
• Work Ethic: Highly proactive, responsible, honest, and able to perform well under pressure.

We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.

You'll make a difference in:

• Master Maintenance Magic: Perform operation and maintenance tasks like a pro, following standard procedures to keep everything running smoothly. Tackle and resolve hardware and software faults with ease, minimizing downtime and maximizing performance.
• Partner with Pros: Team up with seasoned engineers and dive into exciting projects, learning the ropes and gaining invaluable hands-on experience.
• Commissioning Conqueror: Take charge of commissioning and acceptance testing, ensuring our systems are up to snuff and ready to roll.
• Service Superstar: Spot opportunities for new or additional services, parts, and products, and champion them to our customers for enhanced satisfaction and growth.
• Collaborate with Cross-Functional Teams: Work closely with cross-functional teams, including project managers, engineers, and clients, to ensure successful project execution and delivery.
• Hardware Hero: Manage hardware inventory and perform hardware integration tasks, ensuring everything is in its right place. Lead system start-up and installation tests, making sure our equipment is operating flawlessly from the get-go.
• Customer Connection: Build and nurture strong relationships with our customers, driving continuous and sustainable growth of our maintenance base.

You're excited to build on your existing expertise, including:

• Educational Background: Diploma or Degree in Electrical Engineering or a related field, providing a solid technical foundation.
• Engineering Expertise: Strong engineering and technical knowledge, particularly in the operation, maintenance, and optimization of Siemens PCS 7, SIMATIC Batch, and Route Control systems. Familiarity with other Siemens automation solutions (e.g., S7-1500, WinCC, TIA Portal) is a strong advantage.
• Experience Matters: 5–10 years of hands-on experience in engineering roles
• Global Perspective: Experience operating effectively in international, multicultural environments.
• Problem Solving: Adept at managing complex technical challenges and making necessary project adjustments to ensure successful outcomes
• Customer-Centric Approach: A mindset that prioritizes customer satisfaction, ensuring that all interactions and solutions are tailored to meet customer needs.
• Communication Excellence: Excellent communication skills with the ability to engage with people at all levels.

In return, we offer you

• Flexible mobile working policy that allows for time off for you to recharge and spend more time with your loved ones
• Attractive compensation and benefits
• Values-driven work culture with inclusive workplace policies and practices that prioritize diversity and inclusion
• Endless possibilities and opportunities for progression and learning

Recruitment Process:

• CV Screening
• A session with our recruiter to understand your motivation & your past experiences
• 1-3 Business Interviews
• Offer Stage

Join us and
#TransformTheEveryDay

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Responsibility;

• Conduct machines installation and testing
• Provide technical service to customers
• Handover the knowledge of using of machines to customers smoothly
• Be clearly address any issue onsite for following up
• Provide good technical communication to customers
• Generate of spare parts and PM contract for good service support

Qualification;

• Bachelor Degree in Mechanical or Mechatronics Engineering
• Experience in service job at least 2 years
• Knowledge in PLC and Automation Machines will be advantaged
• Good English communication
• Flexible and willing to travel

Job description

• Manage the workload of service engineers.
• Plan service assignments based on priority, ensuring a systematic workflow.
• Address customer issues, resolutions, concerns, and incidents, reporting them to technical support service manager.
• Inform customers about required repair services, provide cost estimates, and offer recommendations for preventative maintenance and service contracts.
• Maintaining daily communications with customers to ensure resolution and proper follow-up.
• Places orders and ensures the upkeep of sufficient supplies and parts for the inventory of the service department.
• Monitoring equipment performance to identify potential problems before they become major issues.
• Developing and implementing plans for installation, maintaining machine in good working order.
• Diagnosing equipment problems and determining the most effective solution for each situation.
• Other tasks as assigned.

Qualifications

• Bachelor's degree in (Biomedical/Electrical/Mechanical) engineering.
• Experience in Medical device is Must.
• Excellent Skills in Microsoft Office.
• Smart, Hard worker, Ability to work under stress.
• Strong customer service skills, to provide high-quality care and attention to details.
• Flexible working hours.
• Strong customer service and communication skills.
• Must be able to work both individually and in an established team setting.

Service Engineer

วิศวกรรม - วิศวกรไฟฟ้า/งานวิศวกรอิเล็กทรอนิกส์(Full time)

รายละเอียดงาน

งานซ่อม (Repair)o รับผิดชอบ ดูแลจัดการงานซ่อมสินค้า (เครื่องมือวัด) ตั้งแต่ รับแจ้งงานซ่อมจากลูกค้า วิเคราะห์เบื้องต้น o รับเครื่องซ่อม ตรวจเช็คสินค้า ประเมินเบื้องต้น ซ่อมแซม/เปลี่ยนอะไหล่ หรือส่งเครื่องไปซ่อมที่โรงงาน แจ้งกลับลูกค้า บันทึกลงระบบและจัดการเอกสารงานซ่อม (มีรุ่นพี่สอนงานให้)o ทำใบเสนอราคางานซ่อม ค่าตรวจเช็ค ค่าซ่อม ส่งให้ลูกค้า ติดตาม PO หรือใบสั่งซ่อมจากลูกค้าo ส่งเครื่องไปซ่อมที่โรงงาน ติดตามความคืบหน้างานซ่อม แจ้งสถานะเครื่องซ่อมกับทางลูกค้า จนจบกระบวนการ และแพ็คเครื่องส่งคืนลูกค้าo ประสานงานแจ้งลูกค้าเกี่ยวกับ กำหนดการตรวจเช็ค ซ่อม ระยะเวลาในการซ่อม และ แจ้งค่าใช้จ่าย จนจบกระบวนการo บริการลูกค้า ตอบคำถามงานซ่อม หรือคำถามเกี่ยวกับการใช้งานเครื่อง หรืออาการเครื่องมีปัญหา o จัดทำรายงานที่เกี่ยวข้องกับงานซ่อมทั้งหมดงานสอบเทียบ (Calibration)o ช่วยงานสอบเทียบเครื่องมือวัด o เช็คข้อมูลสอบเทียบกับห้องแลป และราคาค่าสอบเทียบo เตรียมเครื่อง เช็คเครื่องก่อนส่งสอบเทียบo ตรวจเช็คผลแลป และเอกสารสอบเทียบ ก่อนส่งลูกค้างานดูแลเครื่อง Demoo ช่วยดูแลเครื่อง DEMO ของบริษัท ให้พร้อมใช้งานอยู่เสมอ o ทำเอกสารการยืม-คืน เครื่อง Demo และ ตรวจเช็คเครื่องหลังจากกลับมา / เช็คสต็อกเครื่อง DEMO

ประสบการณ์ / คุณสมบัติของผู้สมัคร

• วุฒิการศึกษา ปวส. ปริญญาตรี สาขาอิเล็กทรอนิกส์ หรือสาขาที่เกี่ยวข้อง- ประสบการณ์อย่างน้อย 1 ปี ในงานด้านเครื่องมือวัด และพออ่านผลแลปได้ จะได้รับการพิจารณาเป็นพิเศษ- สามารถอ่านแคตตาล็อก และคู่มือภาษาอังกฤษได้อย่างเข้าใจ- มึความละเอียดรอบคอบ จัดการงานเอกสารได้- มีความรับผิดชอบสูง ขยัน ซื่อสัตย์ อดทน กระตือรือร้น- ชอบเรียนรู้ ทดลอง เทคโนโลยีใหม่ ๆ อยู่เสมอ- มีทักษะในการสื่อสาร และการบริการลูกค้า ทำงานร่วมกันกับทีมได้- สามารถใช้งานคอมพิวเตอร์ Microsoft Office: Word, Excel ได้

เงื่อนไข

สถานที่Bangkok (capital)) > Bangkok > Bang Naบริษัทฯ อยู่ตรงข้าม เซ็นทรัล บางนาชั่วโมงการทำงานวันจันทร์-ศุกร์ เวลา น.วันหยุดหยุดวันเสาร์-อาทิตย์เงินเดือนอื่นๆคุณสามารถเห็นข้อมูลที่สมบูรณ์หลังจากเข้าสู่ระบบแล้วลงชื่อเข้าใช้เพื่อดูเพิ่มเติม (

ประวัติบริษัท

LEGA Corporation Co., Ltd is Japanese based trading company for measurement and network equipments.

บริษัท เลกะ คอร์ปอเรชั่น จำกัด ดำเนินธุรกิจนำเข้าและจัดจำหน่ายเครื่องมือวัดสำหรับโรงงานอุตสาหกรรม, QC, QA และ บริษัททั่วๆไป เครื่องมือที่จัดจำหน่ายอาทิเช่น เครื่องวัดคุณภาพน้ำ เครื่องวัดเสียง เครื่องวัดคุณภาพอากาศ เครื่องวัดอุณหภูมิ เป็นต้น ทางบริษัทฯกำลังมองหาคนคุณภาพเพื่อเป็นกำลังสำคัญในการเติบโตทางธุรกิจที่เติบโตขึ้นอย่างรวดเร็วและต่อเนื่อง

Products support mainly on core products such as Gas Chromatography (GC), Liquid Chromatography (LC) and GC/MSD. Our varied product lines include hardware, software and networking products as well as operating systems.

Job Description:

• Installs and optimizes hardware/software/network products and configurations at customer sites.

• Diagnoses and resolves product performance problems.

• Performs maintenance and repairs.

• Ensures customer satisfaction by advising customers on preventive maintenance and

configurations, which may impact product performance.

• Proactively responds to potential equipment issues to prevent unplanned interruption of

customers' business.

• Deliver fully integrated solutions, which may include peripherals, communications, operating

systems and applications software.

• Train other field engineers and customers in the solutions.

Job Requirements:

• A Bachelors of Degree within the science field – e.g. Chemistry Engineering, Electronics

Engineering, Electrical Engineering, Biotechnology or equivalent.

• 3+ years of experience in a similar position or experience as an end user.

• Experience with troubleshooting and problem solving.

• Experience with the Agilent solutions is desired but not essential.

• Verbal and written communication is clear, respectful and timely.

• You enjoy travelling and visiting customers.

• Language requirement: English & Thai

Published:

Department

FOSS South East Asia Co., Ltd.

25-26 Fl Unit, No. 3388, 3388 Sirinrat Building, 90 Rama IV Rd, Klongton, Khlong Toei, Bangkok 10110, Thailand

10110 Bangkok

Country

Thailand

At FOSS, we are driven by a strong sense of purpose, and we hope you are too. A fast growing world population means that the global food production will have to increase by 60% by 2050 to meet demand. We want to come up with smarter ways to make the best use of agricultural resources, and to help eliminate food waste. If that sounds like something you would like to get out of bed for every Monday morning, then read on.

The job

Working as a Service Team Member, you will represent the face of FOSS and drive best-in-class customer service, responsiveness, and professionalism. Your job is to perform preventive maintenance, troubleshooting also provides expert technical support and service to customers and colleagues together with enhancing user competency.

You will report directly to the Service Director and collaborate closely with the service team based in Bangkok, while representing the service function within your designated area (Southern Thailand - Suratthani, Nakhon Sri Thammarat, Krabi, Trang, Phattalung, Songkhla). This position requires extensive travel (~ 80% ) within your territory, and occasionally to surrounding areas, other parts of Thailand, or abroad in the region.

Primary task

• Providing technical service for instruments both on-site and remote, ensuring that onsite visits are conducted with the relevant certifications in place.
• Responding to ongoing customer inquiries and providing technical and operational advice to customers and other service employees
• Conducting trainings for customers for operation of instruments
• Performing installations, instrument demonstrations and trials
• Providing complaint feedback to internal complaint handler
• Developing and maintaining good relationships with customers
• Providing sufficient and detailed documentation and timely maintenance of records in CRM
• Following and staying updated with FOSS processes

Qualifications

• Technical Expertise: Proficient in operating, troubleshooting, and maintaining complex instruments
• Adept at diagnosing and resolving complex technical issues
• Communication: Skilled in explaining technical details to non-experts and managing client relationships
• Adaptability and Flexibility: Versatile in adjusting to diverse work settings and travel requirements.
• Driving license & own transportation
• Business level of English is a requirement
• IT & automation skills is strongly recommended
• 3+ years of laboratory, instrument and/or field service experience is required.
• College or university degree in an engineering discipline or chemistry, or an equivalent combination of education and experience in related field is required.
• Strong, analytical skills, problem-solving, and customer empathy are all necessary attributes.
• Being able to clearly communicate up, down, and outside the organization is essential.

Interested in joining the team?

Please note that only applications sent through this link will be considered. We conduct interviews on an on-going basis and therefore encourage you to apply as soon as possible.

All applications will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of nationality, ethnicity, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief.

FOSS is committed to maintaining an inclusive culture and a diverse workforce. You can help us sustain an unbiased recruitment process by not including photo or age in your application.

FOSS

Today, more than 8 billion people around the world are dependent on nutritional food. Tons of food being produced in a million different ways and under varying conditions, creating challenges all the way from field to fork. One of them, obviously, being the effects it has on climate change.

FOSS helps the world's 100 biggest food companies and more than 40,000 others around the world navigate exactly that with intelligent, data-driven and innovative analytical solutions. We are making sustainability a better business and we're doing so as global market leader in our field – improving food quality, minimizing food waste, ensuring food safety, and securing fair payment.

Join a pioneering and innovative company in the food and agriculture industry. A company on a mission, with offices all around the world and 1,700 talented colleagues from more than 32 different countries.

Industry: Electronics

Location: Phuket

Working Hour: Monday - Friday

Requirements:

• Male, aged between 22–35 years
• Educational background: Vocational Certificate, Higher Vocational Certificate, or Bachelor's degree in Engineering or related fields

• Experience in technical work and customer service is a plus, especially in the following areas:

• Lighting control systems

• Lighting equipment and LED systems
• Willingness to travel for work outside the province or abroad (occasionally)
• Own a car and valid driver's license

Responsibilities:

• Design, test, program, provide services, and troubleshoot various technical issues related to electrical systems both in-office and on-site
• Collaborate with the sales team to present system designs
• Participate in the development of products and services
• Maintain good relationships with clients and help build trust in the company's products, services, and image
• Perform other tasks as assigned