13 Field Service jobs in Thailand

Field Service Engineer (Robotics, Thailand)

Teradyne

Posted 8 days ago

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Job Description

O ur Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Universal Robots and MiR, under Teradyne Robotics, are leading the collaborative robot ("cobot") market space worldwide with the largest market share. We're not like the traditional caged robot companies, which positions us well for growing the non-caged collaborative robot application in millions of manufacturing lines in multiple applications such as palletizing, machine tending, welding, visual inspection etc. We think differently, work differently, and grow differently. Now we need a talented and motivated individual to be our Field Service Engineer who is based in various regions of the world. Together you will be part of a global and regional organization helping our customers get most out of their investments via achieving high uptime performance on the Cobot/Robot based manufacturing cells.
We are changing the ground rules in automation - and it is being noticed!
Teradyne Robotics is a great place to work with an exciting company culture, passionate employees, and a supportive management team, all poised for continued growth. Our product is taking the industry by storm, distrupting industrial automation.
Opportunity Overview
Do you have what it takes to provide post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential? Do you enjoy problem-solving and working with customers?
Bring your problem-solving skills and technical expertise to our global Services organization and make your impact by providing onsite service solutions towards customer case resolution and preventative service programs. Be part of a growing team with a customer-first focus!
+ Onsite support of our customers in the diagnosis, repair, and maintenance of UR and MiR robots on demand and planned. At times requiring break-fix repair, factory calibration, technical troubleshooting, preventative maintenance activities, positioning of service contract value proposition, and identifying new opportunities for further Cobot based automation in the facility or sister facilities.
+ Provide remote technical support through multiple communication mediums with a focus on remediating customer inquiries
+ Prepare technical documentation (Case Management and applicable warranty and/or field service documents)
+ Manage cases through the service recovery process to conclusion
+ Proficient in various proactive service plans offered and can walk various stakeholder Customers through the value proposition and get their buy in, while measuring price appetite and budget constraints/timing.
+ Scope may require managing local inventory with service partners
+ Role will be driving high fix-right first time metrics, capacity utilization metric and service cost productivity metric, and Customer satisfaction metric.
+ Attend to sites around South East Asia and Oceania as required.
This is a great job for a person who accepts nothing less than personal greatness because you get to:
+ Exhibit a proactive, active, and curious approach to tasks, which provides a holistic, business-oriented, and long-term assignment as a part of long term service agreements. Gets excited about positioning the value of planned service to Customers to convert them from On-Demand service model to a proactive service based service model.
+ Seek opportunities to identify creative and innovative solutions to tasks, field trends, and system inefficiencies.
+ Take responsibility for the delivery of optimal satisfactory solutions for internal and external customers on the based-on professionalism and specialist knowledge
+ Participate well in internal and external relations and can act as an ambassador for Universal Robots
+ Achieve Technical Support KPI's for case resolution and customer satisfaction.
+ Work independently, as well as with a team
+ Adopts advanced field service tools such as field service modules and service mobility offered by sales force CRM.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
You are expected to come with an associate degree or higher in a technical field or engineering. Also, a minimum of 2 to 4 years' experience in robotics, or the industrial automation industry. A strong mechanical and electrical background. Previous field troubleshooting and repair experience is preferred. It would be great, but not required, if you possessed functional knowledge in a high-level programming language such as C++/Java/Python .
We are looking for a colleague that comes with the following skills and personality traits:
+ Enjoys customer facing interactions, but also on the phone and through email
+ Able to systematically analyze problems within defined procedures and best practices to appropriate resolution
+ Have an aptitude for attention to detail and very hands on
+ Is outgoing, service-minded, and able to commit at different organizational levels and in different parallels
+ Is highly organized with the ability to manage multiple service cases/tasks simultaneously while effectively prioritizing these projects and tasks
+ Approachable and takes pride in providing a high standard of service and support to customers and partners
+ A self-starter who is resourceful and initiates work without specific instruction
+ Possesses strong business acumen
+ Flexible and works professionally
+ Able to cope with ambiguity and in fast paced environments
+ Ability to work in home office 30% & in the field 70%
+ Be located within 1 hour of a major airport
+ Will be open to career growth opportunities
We are only considering candidates local to position location and are unable to provide relocation for this position.
Benefits
Teradyne Robotics offers an exciting job with great professional challenges and the opportunity for you to influence your own progression. We emphasize an informal and good work environment where you will have an opportunity to gain influence and be part of making a difference.
Learn more about the company and the products you will be working with here ( and here ( .
We look forward to learning more about you!
#LI-Hybrid
#LI-CM1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
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Field Service Coordinator

FieldCore

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**Job Summary**:
The Field Service Coordinator organizes mobilization and demobilization of NAM craft employees. This includes booking travel, ensuring employees have the needed training & certifications, and keeping track of standard documents. The FSC also reconciles project travel costs.

**Essential Duties & Responsibilities**:

- Coordinate mobilization and demobilization of field employees to ensure timely arrival to and from job sites
- Manage and coordinate with craft employees all the logistics details related with mobs and de-mobs
- Place and follow up vendor quotes requests and requisitions and ensure on time Open PO Closure
- Codify and upload invoices related to T&L expenses for mobilizations, office services, and insurances non-billable to customers to ensure proper payment to suppliers
- Initiate requests and follow up on information in the GE Travel Advisory System (TAS) for craft employees
- Coordinate mobilizations and demobilizations of field employees related to conferences, trainings, and work-out events
- Coordinate T&L logistics associated to kick off meetings, work-outs as per SM guidance
- Arrange ground transportation for field employees during outages; ground transportation should follow outage security plan and T&L guideline
- Support contingent Craft Employees with Concur reimbursements
- Coordinate the delivery of EPP, credit cards, IT equipment and Immigration/legal documents to field employees from office to employee location
- Responsible of follow up on documentation including medical appointments, immigrations, and government clearances before site access for field employees
- Lead and coordinate the daily calls to track the documentation status of the team to be mobilized
- Tracking and updating standard documentation for all field employees
- Tracking documents of every employee assigned to that maintenance
- Ownership for documentation database (not yet deployed in NAM -> deployment coming in H2 2021)
- Coordinates Third-party vendors Document Delivery of for review and site access
- Support craft employees with cash payments of visas or work permits
- Support resource managers with onboarding of craft employees, for example systems training
- Support resource managers with other clarifications to craft employees as needed
- Occasional support to Field Engineers as per specific request from resource manager and / or special events as designated
- Ability and willingness to work holidays, weekends and overtime as required
- Minimal travel required
- May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.

**Required Qualifications & Experience**:

- HS Diploma, or equivalent
- 2+ years relevant work experience in field operations, customer service or office administration role desired.
- English proficiency required

**Desired Characteristics**:

- Bachelor’s degree preferred. Related degree considered in lieu of experience
- Good customer service and interpersonal skills
- Good communication, time management and organizational skills
- Ability to multi-task, coordinate, plan and assume managerial responsibilities as deemed appropriate by the Supervisor
- Demonstrate leadership ability through decision-making abilities, troubleshooting, problem-solving and teamwork
- Intermediate knowledge level of Microsoft Office (Word, Excel, Power Point, Outlook)

**About FieldCore**:

- FieldCore is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law._
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Field Service Scheduler

Bangkok, Bangkok Siemens Energy

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**A Snapshot of Your Day**

We are looking for an organized and motivated individual to plan activities and make outage maintenance schedules for SGT800 Gas turbines. Define the outage needs in terms of manpower, competencies, and outage duration.

**How You’ll Make an Impact**
- Collaborate with colleagues (even foreign), third party and customer personnel in a respectful and professional manner.
- Make inspection schedule for inspections on Gas Turbines SGT-800 according to the preventive maintenance program and the information by the project teams.
- Record the schedules in planning tool Primavera and report malfunctioning / technical inquiries through the GRM system.
- Always work with continuously improvements to improve the outage efficiency. Be supportive to other departments and projects.
- Receive and understand the demand from Project Management or regional offices.
- Responsible to update the standard time schedules.
- Record forecast of outage demand for the southeast Asia region and propose outage schedule.
- The work requires close collaboration with other functions, FS-planners, FS-manager and project managers. Give guidance to the field service group managers.
- Participate in internal meetings with local/overseas schedulers and planners. Provide information concerning the outage forecast for Thailand / region and give recommendations.

**What You Bring**
- Experience in similar role planning project resources
- Ability in handling multiple diverse, complex issues at the same time
- Primavera and SAP knowledge is advantageous
- Strong English proficiency in both spoken and written
- Strong with MS suite

**Who is Siemens Energy?**

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

**Division Messaging**

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

**Our Commitment to Diversity**

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
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Pt Field Service Lead

Bangkok, Bangkok Varian Medical Systems

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Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

A day in the life of a Service Engineer at Varian!
- Operate the Proton Therapy System (PTS) for various customer needs, which will include but not be limited to: Patient Treatment, Patient Specific QA, Development, Software Testing, Troubleshooting, and Experimentation.
- Troubleshoot PTS equipment including electrical, mechanical, and software problems.
- Maintenance of the PTS including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary.
- Provide support to PTS Hardware and Software testing as well as new developments.
- Support the PTS in all phases, which will include but not be limited to: unit testing, integration testing, validation testing and other various site related activities as the site manager defines them.
- Maintain adequate records as defined by the customer and site manager in accordance with company QA and FDA regulations.
- Perform system inspections and clearly communicate the status of the system to the customer as well as to Varian employees.
- Support daily clinical operations for the customer clinical staff as defined by the site manager and in accordance with site policies.

Technical Qualifications:

- A High School diploma or a BS in Engineering (or other equivalent field or relevant work experience).
- Experience in electronics/electrical system troubleshooting required.
- Electrical/Mechanical system repair, maintenance, and operations of large integrated systems is a plus.
- Experience in LEAN maintenance and Computerized Maintenance Management Systems (CMMS) is a plus.
- General knowledge of Microsoft products such as Excel, Word, Access, Outlook etc. are a must.
- Basic knowledge of LINUX systems, SAP, Siemens Step 7, and Service Max is a plus.

Physical Requirements:

- Willing to Rotating shift work including nights and weekends.
- Ability to safely work at heights of up to 30ft with a safety harness.
- Good manual dexterity and ability to work with tools.
- Ability to access and work within confined spaces.
- Standing, sitting, or stooping for extended periods of time.
- Willingness to Work with high voltage equipment and magnetic fields.
- willing to work on a occupational exposure to radiation, ive electrical work, working at heights, handling hazardous materials, and other occupational hazards pertaining to the maintenance of the Proton Therapy System.

In Thailand, our comprehensive benefits offerings include:

- Provident fund
- Health and insurance coverage
- Flexible personal time off plan
- Education reimbursement

Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.
Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.
TogetherWeFight
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Service Engineer

Rayong, Rayong Emerson

Posted 7 days ago

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If you are looking to expand your career, Emerson has a great job opportunity for you!
We are looking for a proactive and skilled Field Service Engineer to join our team. In this role, you will be responsible for delivering technical support, installation, maintenance, and troubleshooting services at customer sites. primarily in Eastern Thailand (e.g., Chonburi, Rayong, Chachoengsao), and occasionally in other regions or overseas.
If you think this role is suitable for you, let's go and join our team!
**In This Role, Your Responsibilities Will Be:**
+ Install, commission, and maintain equipment at customer sites.
+ Provide timely troubleshooting and repair services to minimize downtime.
+ Conduct regular preventive maintenance in line with service schedules.
+ Train customers on proper equipment use and basic troubleshooting.
+ Maintain detailed service records, including reports on work performed and parts used.
+ Communicate effectively with customers and internal teams to resolve technical issues
+ Ensure safety compliance during all on-site activities.
+ Manage tools, spare parts, and documentation required for fieldwork.
**Who You Are:**
+ You are technically skilled and solving real-world problems using both mechanical and electrical knowledge.
+ You have hands-on experience with mechanical, PLC systems program, and feel confident troubleshooting automation or control systems.
+ You have customer-first mentality and communicate clearly and professionally with both technical and non-technical audiences.
+ You work independently, take ownership of tasks, and stay calm under pressure in field environments.
+ You are organized, meticulous, and able to manage service schedules efficiently.
+ You are flexible with frequent travel within Thailand and oversea
**For This Role, You Will Need:**
+ A bachelor's degree or diploma in Electrical, Mechanical, Mechatronics, or a related engineering field.
+ 3-5 years of experience in field service, technical support, or industrial equipment maintenance.
+ Practical knowledge and hands-on experience with Mechanical and PLC programs.
+ Strong problem-solving, analytical, and troubleshooting skills.
+ Ability to read and interpret technical drawings, schematics, and equipment manuals.
+ Good communication skills and basic proficiency in English (spoken and written).
+ Thai driver's license
**Preferred Qualifications That Set You Apart:**
+ Resident in Eastern Thailand (e.g., Chonburi, Rayong, Chachoengsao) is a strong advantage for easier response to customer sites.
+ Experience working with PLC systems such as Mitsubishi Siemens, Omron including programming and troubleshooting.
+ Familiarity with HMI systems,
+ Experience in customer service or client-facing roles, especially in technical environments.
+ Exposure to international service standards or working with multinational companies.
+ Comfortable working in high-pressure or fast-paced environment, particularly during urgent repairs or critical system downtimes.
+ Proficiency in additional languages (e.g., English, Japanese, or Chinese) is a plus for supporting international clients.
+ Strong interpersonal skills and a professional attitude when representing the company at customer sites.
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** : 25021398
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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Service Engineer

Bangkok, Bangkok Otis Elevator Company

Posted 18 days ago

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**Date Posted:**
2024-10-31
**Country:**
Thailand
**Location:**
Sigma Elevator (Thailand) Co., Ltd., No. 735/5 2nd FL., Tower E Unit No. E2-01 Srinakarin Road, Phatthanakan Sub-district Suanluang District, 10250, Bangkok
At Otis, it's our people who make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.
Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!
+ Permanent role
+ Based in Suanluang District, Bangkok
+ Reports to the Service Operations Manager
**Key Responsibilities**
+ Perform inspection, maintenance, and troubleshooting of elevators and escalators to ensure safe and efficient operation in accordance with applicable standards.
+ Conduct load testing and certify the results as per the professional engineering license (Associate-level license).
+ Prepare detailed service and inspection reports, including technical analysis and recommendations.
+ Analyze mechanical and electrical issues systematically and provide effective solutions.
+ Sign off on technical documents and test results as an authorized engineer (holding a valid Associate-level license from the Council of Engineers Thailand).
+ Communicate effectively with customers and internal teams regarding service status, technical issues, and recommendations.
+ Ensure compliance with safety, quality, and regulatory requirements.
+ Travel to client sites as needed for service and testing activities.
**What you will need to be successful in this role**
+ Bachelor's degree in Electrical Engineering or Mechanical Engineering.
+ Possess a valid Associate-level Professional Engineering License (Electrical or Mechanical) issued by the Council of Engineers Thailand.
+ Authorized to certify elevator load tests and related technical reports.
+ Minimum of 2 years of relevant working experience in elevator systems or related engineering fields.
+ Strong analytical thinking and problem-solving skills.
+ Proficient in English communication (speaking, reading, and writing).
+ Capable of preparing clear and accurate technical reports.
+ Responsible, proactive, and able to work under pressure.
+ Possess a valid driver's license and be willing to travel for on-site service work.
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
We support work-life integration, allowing space for bot?work?and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.
Apply today to join us and build what's next.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge?
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
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Digital Service Engineer

Continental

Posted 28 days ago

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Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of 33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.
With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.
+ Ensure implementation of measures and maintain controls
+ Raise awareness and provide information about ESH responsibilities and duties
+ Responsibility and supervision of: Protection, Creation of Backups and Maintainnance of control system software, such as IPC's, PLC's, Drives, Communication Devices, etc. - executed by Maintenance Area
+ Setup and Configuration of IPC's: IP Addresses and Host Names, Business Partner Access, IPC's Imaging, Inventory, Backing up and Restoring, IT Security, Domain Integration, Manufacturing Systems (MMS, SFI, CSMI, MCAT, FFDACS, etc.), Central Recipe Management and Energy Monitoring
+ Ensure compliance with the electrical standards defined by Engineering Tires (MES/C&D) for IPC's, PLC's, Drives, Machines Interfaces, Controls, etc.
+ Implement, Validate and Document the hardware and software changes made to the Control Systems in accordance with Change Management Specification
+ Act us 3rd level support for breakdowns ( 1st - electricians / 2nd C&D maintenance area engineers )
+ Provide support to Project, Utilities & Buildings and Maintenance departments
+ Provide Technical Support in terms of interfaces and hardware (IPC's, PLC's, Drives Systems, etc.) and software (Control Settings, High Level Programming, etc.) according with the Internal Escalation Organization
+ Provide training to the Maintenance Team and other C&D Engineers related to Control and Drive Systems including IT interfaces.
+ Adapt training content according to trainees knowledge. Give clear instructions. Answer questions or find another person who can do so. Motivate the trainees to try what they have learned
+ Coordination with Training Department is required
+ Maintain day to day communication with respect and collaboration with management and all the engineers in the Control and Drives fuction
+ Bachelor's or Master's Degree in Electrical engineering or equivalent related field.
+ Minimum 3 years control and drives engineering experience in production industry.
+ Experience in several machine improvement, refurbishment, upgrade or installation projects.
+ Technical Know-How, Logical and methodical analysis of technical problems with suppliers, IT and plants.
+ Automation knowledge Drives, PLC, IPC's, etc.
+ IT knowledge IPC Management, Database (SQL), Network
+ Programming skills (Step7 + Twin CAT) depending on area
+ International team capability and Cultural skill
+ Experience in Manufacturing projects management
+ Fluent business English
Ready to drive with Continental? Take the first step and fill in the online application.
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Senior Service Engineer - Drives

Bangkok, Bangkok Danfoss

Posted 5 days ago

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Senior Service Engineer - Drives
Requisition ID: 43771
Job Location(s):
Bangkok, TH
Employment Type: Full Time
Segment: Danfoss Power Electronics and Drives Seg
Job Function: R&D, Technology and Engineering
Work Location Type: On-site
**Job Description**
**Danfoss Power Electronics & Drives (DPD)** is looking for an experienced **Senior Service Engineer** . The **Senior Service Engineer** is responsible for overall service delivery by guiding and developing service partners to be able to deliver best in class service, supporting customers and partners by ensuring customer support, and delivering services in the field covering the entire portfolio. This role is key in establishing a good level of collaboration between country teams and other Digital & Lifecycle Services (DLS) teams. Role supports the implementation of strategy for service into the country.
**Job Responsibilities**
Responsibilities for this position include, but are not limited to, the following.
+ Responsible for overall service delivery by guiding and developing service partners to be able to deliver best in class service, supporting customers and partners by ensuring customer support, and delivering services in the field covering the entire portfolio
+ Establish a good level of collaboration between country teams and other Digital & Lifecycle Services (DLS) teams.
+ Supports the implementation of strategy for service into the country
+ Accelerates the development of service capabilities in the country for Danfoss and for Danfoss' service channels, which helps us to differentiate from our competition
+ Pre - Sale Process for Technical Consultation & Support and training internal and external
**Background & Skills**
At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.
The ideal candidate possesses these skills.
+ Bachelor's degree in **electrical engineering** , **Electronics** , **Mechatronics** , or a related technical field.
+ **5-10 years** of experience in service, technical support, or project management, particularly with **AC drives** , **power electronics** , or **industrial automation** .
+ Experience in **customer-facing roles** is highly valued (service contracts, escalations, etc.).
+ Deep understanding of **VSD (Variable Speed Drives)** , **inverters** , and **power electronic systems** .
+ Good knowledge of **industrial automation** , **motor control** , and **energy systems** .
+ Familiarity with **troubleshooting** , **commissioning** , and **maintenance** processes for drives and related equipment.
+ Understanding of digital tools like **remote monitoring platforms** , **diagnostics** , and **IoT** solutions is a plus.
+ Ability to lead and motivate service teams.
+ Strong organizational and **problem-solving** skills.
+ **Project management** abilities is a bonus.
**Employee Benefits**
We are excited to offer you the following benefits with your employment:
+ Bonus system
+ Paid vacation
+ Flexible working hours
+ Possibility to work remotely
+ Pension plan
+ Personal insurance
+ Communication package
+ Opportunity to join Employee Resource Groups
+ State of the art virtual work environment
+ Employee Referral Program
This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.
**Danfoss - Engineering Tomorrow**
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.
Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.
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Lead Technical Support

Bangkok, Bangkok Kyndryl

Posted 28 days ago

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Job Description

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.
You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs.
You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations.
As Lead of Technical Support, you'll lead and perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives.
You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of - and taking action on the problem.
If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team.
Your Future at Kyndryl
Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond - taking your future to the next level. With Kyndryl, the sky's the limit.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Expertise**
+ 3-5 years of experience in Customer Service or Technical Support roles, with at least 2 years of experience in a team leadership or supervisory capacity.
+ Proficiency in configuring, diagnosing, and enhancing enterprise-level products, with a strong foundation in SQL and Windows Server technologies.
+ Hands-on experience in developing, enhancing, and troubleshooting Cognos or similar reporting and automation tools.
+ Experience with Fiserv products is a plus.
**Preferred Technical and Professional Experience**
+ Knowledge of MS SQL Server and Windows Server environments.
+ Experience in automating reporting processes using Cognos, scripting, or SQL-based solutions.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Window Server and Admin Technical Support

Bangkok, Bangkok Hitachi Sunway Information Systems Sdn Bhd

Posted today

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Job Description

1. Responsible for the operation and administration of the company’s internal systems and server security matters.

2. Takes ownership of systems, servers and network related issues and works with 3rd Parties, internal operations supports and where appropriate to determine a strategic approach to resolution.

3. Manage suppliers/vendors to ensure they meeting the requirements

4. Response to the issues promptly and consistently delivers quality services to customer including incident status update.

5. Understand and catch up Hitachi IT policy and train in the team.

6. Receive support request from users and make incident into the helpdesk tracking software

7. Troubleshoot for desktop, network and any other trouble which is reported by user

8. Manage and monitor all installed IT systems and infrastructure
- Network, Windows System, VMware, Backup and other software utilities.

10. Liaise with vendor for problem resolution.

11. Utilize and maintain the helpdesk tracking software.

12. Document internal procedures.

13. Assist with onboarding of new users, Account and PC setup & installation.

14. Maintain inventory of all equipment, software and software licenses.

15. Report issues to related parties based on agreed escalation process.

16. Manage PC setup and deployment for new employees using standard hardware, images and software.

17. Assign users and computers to proper groups in Active Directory.

18. Perform hardware and software upgrades as required.

19. Validation and ensure successful data backup and recovery.

20. Any other duties or assignment as and when assigned by the management from time to time.

21. Perform other duties as advised by the superior.

22. Basic Knowledge of Windows 7 and 10 support, printer and any desktop support.

23. Basic Knowledge of basic configuration for network and IT infrastructure & system (Windows, Windows server, network devices, firewall, storage and etc). PC, Server and network deployment and provisioning.

24. Hands-on experience with computer networks, network administration and installation/deployment.

25. A team player and ability to manage personnel when handling with projects

26. Working experience in Japanese organization would be an advantage

27. Participates in server, network related technical projects through the project life-cycle, ensure that projects are completed on time and in budget.

28. Makes recommendations to IT management on direction and utilization of technologies.

29. Extended hours, weekend work and travel is expected.

30. After hours support - "On-call" and "as called" responsibility is expected, support phone will be provided by company.

31. Minimum degree in IT related studies.

32. At least 2 years’ experience in IT technical experience on PC, servers, storage, network/cabling, virtual environment or systems management.

33. Basic communications skill with English in verbal and writing.

34. Accept work location is flexible. (base office in Chonburi, may need to work at Rayong, Chachoengsao)

Ability to commute/relocate:

- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)
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