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Showing 135 Field Service Technician jobs in Thailand
Field Service Technician
Posted today
Job Viewed
Job Description
Role Purpose
Technicians are skilled professionals employed in Carrier. They repair, inspection, replace, and service different systems and equipment. Technicians typically work alongside other skilled workers and should be able to read instructions and communicate effectively.
We are looking for technician to manage, diagnostic and repair chiller. In this position you will work with planner and service coordinator and functional team. You must be able to follow safety practice.
Role Responsibilities
- Inspecting, analysing repairs chiller under service agreement/warranty
- Perform troubleshooting and give recommendations for repairs chiller under service agreement/warranty
- Support sales team to complete sales target and margin
- Increase productivities and utilization
- Repair chiller and lead SR break fix or SR upgrade packages back to sales team.
- Work closely with subcontractors to perform repair works
- Ensure safety procedures and conduct during service or repairs.
Minimum Requirements
- Minimum 2 years of hands-on experience in HVAC/M&E industry
- Graduate from diploma of mechanical or electrical or higher or related field
- Hold a driving car license
- Has good interpersonal skills
- Good computer skill
*Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice *
Click on this link to read the Job Applicant's Privacy Notice
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Field Service Technician
Posted today
Job Viewed
Job Description
Job Description
Expect more. Connect more. Be more at Diebold Nixdorf.
Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
As a
Field Service Technician
at Diebold Nixdorf, you're responsible for installing, debugging, and providing technical maintenance for product and component hardware and software, mainly on customer premises. You'll conduct scheduled inspection, cleaning, and other services and perform minor product repairs within your assigned territory. You will inspect products for correct operation and resolve noted issues and/or escalate according to established procedure. You will also schedule services, complete all required paperwork, and work with customers to ensure satisfaction with service delivery and understanding of product functionality.
ในฐานะ Field Service Technician ที่ Diebold Nixdorf, คุณมีหน้าที่รับผิดชอบในการติดตั้ง ตรวจสอบ และให้การบํารุงรักษาทางเทคนิคสําหรับฮาร์ดแวร์และซอฟต์แวร์ของผลิตภัณฑ์ ซึ่งส่วนใหญ่อยู่ในสถานที่ของลูกค้า คุณจะดําเนินการตรวจสอบ ทําความสะอาด และบริการอื่นๆ ตามกําหนดเวลา รวมถึงดําเนินการซ่อมแซมผลิตภัณฑ์เล็กน้อยภายในเขตที่ได้รับมอบหมาย คุณจะตรวจสอบผลิตภัณฑ์เพื่อการทํางานที่ถูกต้องและแก้ไขปัญหาและ/หรือส่งต่อตามขั้นตอนที่กําหนดไว้ กรอกเอกสารที่จําเป็นทั้งหมด และทํางานร่วมกับลูกค้าเพื่อให้มั่นใจในความพึงพอใจกับการส่งมอบบริการและความเข้าใจในฟังก์ชันการทํางานของผลิตภัณฑ์
Responsibilities
- Installs, debugs and provides technical maintenance for ATMs, retail and other equipment within an assigned customer and / or product area.
Performs all incident handling, preventive maintenance, IMAC / R and customer training duties as follows:
Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.
Performs hardware repairs on a component level.
- Cleans and adjusts mechanical components.
Configures and installs applicable software.
Preventive Maintenance: Performs routine checks according to documented procedures.
Refills consumables as directed.
IMAC/R: Installs, moves, adds, changes and removes hardware and software products.
Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.
Also performs the following:
Process Tasks: Receives incident briefing sand orders from the dispatch function.
- Updates the dispatch function on all unforeseen issues.
- Provides detailed briefings on all performed activities.
- Proactively informs customers about status, progress and outcomes.
- Continuous Process Improvement: Observes technical or process problems, informing manager / other relevant personnel and offering improvement recommendations.
- Actively uses corporate tools and processes for knowledge sharing and information gathering.
Qualifications
Required Qualifications
- Education or equivalent work experience required.
- Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service.
- Good written and verbal communication skills.
- Driver's license and driving record that satisfies DN's fleet requirements.
- มีวุฒิการศึกษาหรือมีประสบการณ์ทำงานที่เกี่ยวข้อง
- มีประสบการณ์ที่เกี่ยวข้องใน Field service อย่างน้อย 2-4 ปี
- มีทักษะการสื่อสารที่ดีทั้งการพูดและการเขียน
- มีใบอนุญาตขับขี่ตามกฎหมาย และข้อกําหนดของยานพาหนะของ DN
About Us
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
- To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found
here -
Is this job a match or a miss?
Field Service Technician
Posted today
Job Viewed
Job Description
Job Description
Expect more. Connect more. Be more at Diebold Nixdorf.
Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
As a
Field Service Technician
at Diebold Nixdorf, you're responsible for installing, debugging, and providing technical maintenance for product and component hardware and software, mainly on customer premises. You'll conduct scheduled inspection, cleaning, and other services and perform minor product repairs within your assigned territory. You will inspect products for correct operation and resolve noted issues and/or escalate according to established procedure. You will also schedule services, complete all required paperwork, and work with customers to ensure satisfaction with service delivery and understanding of product functionality.
ในฐานะ Field Service Technician ที่ Diebold Nixdorf, คุณมีหน้าที่รับผิดชอบในการติดตั้ง ตรวจสอบ และให้การบํารุงรักษาทางเทคนิคสําหรับฮาร์ดแวร์และซอฟต์แวร์ของผลิตภัณฑ์ ซึ่งส่วนใหญ่อยู่ในสถานที่ของลูกค้า คุณจะดําเนินการตรวจสอบ ทําความสะอาด และบริการอื่นๆ ตามกําหนดเวลา รวมถึงดําเนินการซ่อมแซมผลิตภัณฑ์เล็กน้อยภายในเขตที่ได้รับมอบหมาย คุณจะตรวจสอบผลิตภัณฑ์เพื่อการทํางานที่ถูกต้องและแก้ไขปัญหาและ/หรือส่งต่อตามขั้นตอนที่กําหนดไว้ กรอกเอกสารที่จําเป็นทั้งหมด และทํางานร่วมกับลูกค้าเพื่อให้มั่นใจในความพึงพอใจกับการส่งมอบบริการและความเข้าใจในฟังก์ชันการทํางานของผลิตภัณฑ์
Responsibilities
- Installs, debugs and provides technical maintenance for ATMs, retail and other equipment within an assigned customer and / or product area.
Performs all incident handling, preventive maintenance, IMAC / R and customer training duties as follows:
Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.
Performs hardware repairs on a component level.
- Cleans and adjusts mechanical components.
Configures and installs applicable software.
Preventive Maintenance: Performs routine checks according to documented procedures.
Refills consumables as directed.
IMAC/R: Installs, moves, adds, changes and removes hardware and software products.
Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.
Also performs the following:
Process Tasks: Receives incident briefing sand orders from the dispatch function.
- Updates the dispatch function on all unforeseen issues.
- Provides detailed briefings on all performed activities.
- Proactively informs customers about status, progress and outcomes.
- Continuous Process Improvement: Observes technical or process problems, informing manager / other relevant personnel and offering improvement recommendations.
- Actively uses corporate tools and processes for knowledge sharing and information gathering.
Qualifications
Required Qualifications
- Education or equivalent work experience required.
- Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service.
- Good written and verbal communication skills.
- Driver's license and driving record that satisfies DN's fleet requirements.
- มีวุฒิการศึกษาหรือมีประสบการณ์ทำงานที่เกี่ยวข้อง
- มีประสบการณ์ที่เกี่ยวข้องใน Field service อย่างน้อย 2-4 ปี
- มีทักษะการสื่อสารที่ดีทั้งการพูดและการเขียน
- มีใบอนุญาตขับขี่ตามกฎหมาย และข้อกําหนดของยานพาหนะของ DN
About Us
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
- To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found
here -
Is this job a match or a miss?
Field Service Technician
Posted today
Job Viewed
Job Description
Job Description
Expect more. Connect more. Be more at Diebold Nixdorf.
Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
As a
Field Service Technician
at Diebold Nixdorf, you're responsible for installing, debugging, and providing technical maintenance for product and component hardware and software, mainly on customer premises. You'll conduct scheduled inspection, cleaning, and other services and perform minor product repairs within your assigned territory. You will inspect products for correct operation and resolve noted issues and/or escalate according to established procedure. You will also schedule services, complete all required paperwork, and work with customers to ensure satisfaction with service delivery and understanding of product functionality.
ในฐานะ Field Service Technician ที่ Diebold Nixdorf, คุณมีหน้าที่รับผิดชอบในการติดตั้ง ตรวจสอบ และให้การบํารุงรักษาทางเทคนิคสําหรับฮาร์ดแวร์และซอฟต์แวร์ของผลิตภัณฑ์ ซึ่งส่วนใหญ่อยู่ในสถานที่ของลูกค้า คุณจะดําเนินการตรวจสอบ ทําความสะอาด และบริการอื่นๆ ตามกําหนดเวลา รวมถึงดําเนินการซ่อมแซมผลิตภัณฑ์เล็กน้อยภายในเขตที่ได้รับมอบหมาย คุณจะตรวจสอบผลิตภัณฑ์เพื่อการทํางานที่ถูกต้องและแก้ไขปัญหาและ/หรือส่งต่อตามขั้นตอนที่กําหนดไว้ กรอกเอกสารที่จําเป็นทั้งหมด และทํางานร่วมกับลูกค้าเพื่อให้มั่นใจในความพึงพอใจกับการส่งมอบบริการและความเข้าใจในฟังก์ชันการทํางานของผลิตภัณฑ์
Responsibilities
- Installs, debugs and provides technical maintenance for ATMs, retail and other equipment within an assigned customer and / or product area.
Performs all incident handling, preventive maintenance, IMAC / R and customer training duties as follows:
Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.
Performs hardware repairs on a component level.
- Cleans and adjusts mechanical components.
Configures and installs applicable software.
Preventive Maintenance: Performs routine checks according to documented procedures.
Refills consumables as directed.
IMAC/R: Installs, moves, adds, changes and removes hardware and software products.
Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.
Also performs the following:
Process Tasks: Receives incident briefing sand orders from the dispatch function.
- Updates the dispatch function on all unforeseen issues.
- Provides detailed briefings on all performed activities.
- Proactively informs customers about status, progress and outcomes.
- Continuous Process Improvement: Observes technical or process problems, informing manager / other relevant personnel and offering improvement recommendations.
- Actively uses corporate tools and processes for knowledge sharing and information gathering.
Qualifications
- Required Qualifications
- Education or equivalent work experience required.
- Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service.
- Good written and verbal communication skills.
- Driver's license and driving record that satisfies DN's fleet requirements.
- มีวุฒิการศึกษาหรือมีประสบการณ์ทำงานที่เกี่ยวข้อง
- มีประสบการณ์ที่เกี่ยวข้องใน Field service อย่างน้อย 2-4 ปี
- มีทักษะการสื่อสารที่ดีทั้งการพูดและการเขียน
- มีใบอนุญาตขับขี่ตามกฎหมาย และข้อกําหนดของยานพาหนะของ DN
About Us
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
- To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found
here -
Is this job a match or a miss?
Associate Field Service Technician
Posted today
Job Viewed
Job Description
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
ในฐานะ Field Service Technician ที่ Diebold Nixdorf, คุณมีหน้าที่รับผิดชอบในการติดตั้ง ตรวจสอบ และให้การบํารุงรักษาทางเทคนิคสําหรับฮาร์ดแวร์และซอฟต์แวร์ของผลิตภัณฑ์ ซึ่งส่วนใหญ่อยู่ในสถานที่ของลูกค้า คุณจะดําเนินการตรวจสอบ ทําความสะอาด และบริการอื่นๆ ตามกําหนดเวลา รวมถึงดําเนินการซ่อมแซมผลิตภัณฑ์เล็กน้อยภายในเขตที่ได้รับมอบหมาย คุณจะตรวจสอบผลิตภัณฑ์เพื่อการทํางานที่ถูกต้องและแก้ไขปัญหาและ/หรือส่งต่อตามขั้นตอนที่กําหนดไว้ กรอกเอกสารที่จําเป็นทั้งหมด และทํางานร่วมกับลูกค้าเพื่อให้มั่นใจในความพึงพอใจกับการส่งมอบบริการและความเข้าใจในฟังก์ชันการทํางานของผลิตภัณฑ์
As a Field Service Technician at Diebold Nixdorf, you're responsible for installing, debugging, and providing technical maintenance for product and component hardware and software, mainly on customer premises. You'll conduct scheduled inspection, cleaning, and other services and perform minor product repairs within your assigned territory. You will inspect products for correct operation and resolve noted issues and/or escalate according to established procedure. You will also schedule services, complete all required paperwork, and work with customers to ensure satisfaction with service delivery and understanding of product functionality.
Responsibilities
- Installs, debugs and provides technical maintenance for ATMs, retail and other equipment within an assigned customer and / or product area.
Performs all incident handling, preventive maintenance, IMAC / R and customer training duties as follows:
Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.
- Performs hardware repairs on a component level.
- Cleans and adjusts mechanical components.
- Configures and installs applicable software.
Preventive Maintenance: Performs routine checks according to documented procedures.
Refills consumables as directed.
- IMAC/R: Installs, moves, adds, changes and removes hardware and software products.
- Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.
- Also performs the following:
Process Tasks: Receives incident briefing sand orders from the dispatch function.
- Updates the dispatch function on all unforeseen issues.
- Provides detailed briefings on all performed activities.
- Proactively informs customers about status, progress and outcomes.
- Continuous Process Improvement: Observes technical or process problems, informing manager / other relevant personnel and offering improvement recommendations.
- Actively uses corporate tools and processes for knowledge sharing and information gathering.
Qualifications
- มีวุฒิการศึกษาหรือมีประสบการณ์ทำงานที่เกี่ยวข้อง
- มีประสบการณ์ที่เกี่ยวข้องใน Field service อย่างน้อย 2-4 ปี
- มีทักษะการสื่อสารที่ดีทั้งการพูดและการเขียน
- มีใบอนุญาตขับขี่ตามกฎหมาย และข้อกําหนดของยานพาหนะของ DN
- Education or equivalent work experience required.
- Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service.
- Good written and verbal communication skills.
- Driver's license and driving record that satisfies DN's fleet requirements.
About Us
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here -
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Technical Support
Posted today
Job Viewed
Job Description
Job Description:
Customer Support:
- Provide technical support to customers through multiple channels: Voice (Inbound and Outbound), Chat, and Email.
- Deliver first-line support by addressing customer inquiries and issues through telephone, email, and chat.
Technical Troubleshooting:
- Troubleshoot and resolve issues related to networking devices such as ADSL modems, routers, switches, network storage, and IP Cameras.
- Identify and address technical concerns promptly to ensure minimal disruption for the customer.
Communication and Reporting:
- Maintain communication equipment and report any problems to ensure smooth operations.
- Handle customer inquiries efficiently and follow up on requests for callbacks to provide timely resolutions.
Customer Interaction:
- Understand customer needs and provide appropriate solutions and attention.
- Address technical concerns in a timely and professional manner.
- Deliver quality query handling services to assist customers with their requests.
Continuous Learning and Development:
- Update job knowledge by studying new product descriptions and participating in educational opportunities.
- Stay informed about new technologies and advancements to provide up-to-date support.
Other:
- Perform other duties or projects as assigned.
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Technical Support
Posted today
Job Viewed
Job Description
More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.
Responsibilities:
- Handle technical issues highlighted by external and internal clients in a timely and professional manner via email, phone or any other approved channel of communication.
- Respond, troubleshoot 1st level, escalate / follow up and resolve cases within OLA & SLA.
- Monitor alerts – Check and resolve alert events, escalating to relevant parties when needed. Ensure monitoring systems are working properly and not triggering false alerts.
- Assist with clients and vendors integration tests / UAT. Coordinate tests with regional colleagues if needed.
- Adhere to Support Operation SOP and policies (e.g. case summary, task checklists, helpdesk, ISMS, etc.).
- Practice good discipline in attendance, punctuality and stewardship of company assets (phones, sims), ensuring smooth operations and transition between shifts.
- Communicate clearly, keeping clients, colleagues, external partners and any relevant stakeholders informed on case progress / status.
- Support maintenance or migration activities carried out to align with technical support team in HQ.
Qualifications:
- At least 1 year of working experience in supporting operations, systems monitoring and troubleshooting.
- Good verbal and written English communication skills.
- Personality traits - pleasant, self-motivated, enthusiastic, meticulous, result-oriented, responsible, independent, trustworthy, ethical, and a team player.
- Experience in server monitoring, troubleshooting and problem-solving skills.
- Ability to tolerate high pressure from demanding clients.
- Possess a Diploma/Degree in Computer Engineering, Computer Science/Information Technology or equivalent.
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Technical Support
Posted today
Job Viewed
Job Description
- Perform advanced diagnostics and troubleshooting on electric and hybrid vehicle systems, including high-voltage batteries, electric motors, power electronics (inverters/converters), and regenerative braking systems.
- Utilize specialized diagnostic tools, software, and testing equipment (e.g., oscilloscopes, multimeters, manufacturer-specific software) to accurately identify and resolve complex faults.
- Execute repair and replacement procedures for high-voltage and low-voltage vehicle systems in strict accordance with manufacturer specifications and safety protocols.
- Perform software upgrades, firmware updates, and vehicle system calibrations to ensure optimal performance and functionality.
Job Requirements:
Industry Background:
Minimum 3 years of experience in electric vehicle, hybrid vehicle, battery technology, or automotive diagnostics.
Work Experience:
At least 3 years of hands-on experience in related fields (EV/automotive service, diagnostics, or electrical systems).
Additional Requirements:
Knowledge or understanding of high-voltage systems, battery technology, and automotive diagnostic software.
- Good command of English (written and spoken).
- Ability to drive with a valid driver's license.
- Proficient in computer applications and digital tools.
- Strong analytical and organizational skills.
- Able to work effectively in a team environment.
Educational Background:
Bachelor's degree (or equivalent) in Automotive Engineering, Electrical Engineering, or related field.
Other Qualifications:
Gender: Male preferred (but can be adjusted based on policy).
- Language: Thai and English.
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Technical support
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ทำงานร่วมกับฝ่ายขาย -support ความรู้ด้านสินค้าแก่ลูกค้า -ติดต่อเจ้าของสินค้าเรื่องความรู้สินค้า -ติดต่อลูกค้าเรื่องความรู้สินค้า -ช่วยการติดตั้งและcommissioning สินค้า -แก้ปัญหาด้านสินค้า -จัดทำเอกสารส่งงาน
คุณสมบัติผู้สมัคร
- เพศชาย อายุไม่เกิน 25 ปี
- จบปริญญาตรี วิทยาศาสตร์ สาขาเคมี หรือปิโตรเคมี หรือฟิสิกส์ หรืออื่นๆ
- จบปริญญาตรี วิศวกรรม สาขาเคมี หรือปิโตรเคมี หรือฟิสิกส์ หรืออื่นๆ
- มนุษยสัมพันธ์ดี
- อ่านและเข้าใจภาษาอังกฤษได้
- ยินดีรับนักศึกษาจบใหม่
- สามารถเดินทางต่างจังหวัดได้
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Technical Support
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Location: Bangkok, Thailand
Company: Gosoft (Thailand) Co., Ltd.
Department: IT Infrastructure & Operations
Position Overview
As a Technical Support Engineer at Gosoft, you will provide operational support for enterprise systems, databases, and infrastructure platforms used by 7-Eleven and CP Group businesses. This role combines aspects of DBA, System Administration, and Operations Support, ensuring high availability, performance, and security of mission-critical IT systems.
Key Responsibilities
- Monitor and support enterprise IT systems (servers, databases, applications) to ensure uptime and performance SLAs.
- Provide Level 2/3 technical support for incidents related to infrastructure, databases, and system operations.
- Perform database administration (DBA) tasks such as backup/restore, performance tuning, patching, and monitoring.
- Support system administration including OS configuration (Windows/Linux), server patching, and user access management.
- Collaborate with Development and SRE teams to troubleshoot and resolve production issues.
- Document operational procedures and create runbooks for recurring support tasks.
- Participate in on-call rotation for critical production support.
- Ensure compliance with IT security and audit requirements.
Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field.
- 1–3 years of experience in System Administration, Database Administration, or Infrastructure Support.
Hands-on experience with:
Databases: Oracle, MS SQL Server, PostgreSQL, MySQL (backup, tuning, monitoring).
- Operating Systems: Windows Server, Linux (CentOS/RedHat).
- Monitoring Tools: Datadog, Dynatrace, or equivalent.
- Cloud Platforms (AWS, Azure, GCP) – basic knowledge is a plus.
- Strong analytical and troubleshooting skills in production environments.
- Understanding of ITIL/Incident Management process.
Nice-to-Have Skills
- Experience with shell scripting or Python for automation.
- Familiarity with Kubernetes, Docker, or CI/CD pipelines.
- Knowledge of high availability, clustering, and replication for databases.
- IT certifications (AWS, Microsoft, Oracle, RedHat, ITIL) will be an advantage.
What We Offer
- Opportunity to support large-scale enterprise and retail systems.
- Career path towards System Engineer, SRE, or Cloud Engineer roles.
- Training and certification support in Cloud, DevOps, and Database technologies.
- Competitive salary, benefits, and professional growth.
- Be part of the Top Retail Tech Company in Southeast Asia.
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