What Jobs are available for Field Support in Thailand?
Showing 492 Field Support jobs in Thailand
Field Support Engineer- Data center
Posted 25 days ago
Job Viewed
Job Description
Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers and field personnel on-site at customers or remotely.
**Responsibilities**
+ **Installation and Configuration:** Setting up new hardware and software, including computers, printers, scanners, and other peripherals. Configuring operating systems, applications, and network settings.
+ **Troubleshooting and Repair:** Diagnosing and resolving hardware and software issues. Repairing or replacing faulty components. Ensuring optimal system performance.
+ **Maintenance and Upgrades:** Performing routine maintenance tasks, such as system updates and security patches. Upgrading hardware and software to meet evolving needs.
+ **Technical Support:** Providing timely and effective support to end-users, both in person and remotely. Addressing user requests and resolving technical problems efficiently.
+ **Inventory Management:** Maintaining an accurate inventory of IT hardware and software assets.
+ **Security:** Ensuring data security by implementing and maintaining security measures like firewalls, antivirus software, and access controls.
+ **Documentation:** Creating and maintaining documentation for IT procedures, configurations, and troubleshooting steps.
+ **Collaboration:** Working with other IT team members and departments to implement new technologies and resolve complex issues.
+ **Training:** Providing training and support to end-users on the use of hardware and software. **Skills and Qualifications:**
+ **Technical Proficiency:** Strong knowledge of computer hardware, operating systems (Windows, macOS, etc.), and common software applications.
+ **Troubleshooting Skills:** Ability to diagnose and resolve hardware and software problems effectively.
+ **Communication Skills:** Excellent written and verbal communication skills to interact with users and document solutions.
+ **Problem-Solving Skills:** Ability to analyze problems, identify root causes, and implement effective solutions.
+ **Customer Service Skills:** Ability to provide excellent customer service and support to end-users.
+ **Time Management:** Ability to manage multiple tasks and prioritize effectively.
+ **Teamwork:** Ability to work effectively as part of a team.
+ **Knowledge of Networking:** Understanding of basic networking concepts and troubleshooting (LAN, WAN, VPN).
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Is this job a match or a miss?
Field Support Engineer- Data center
Posted 25 days ago
Job Viewed
Job Description
Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers and field personnel on-site at customers or remotely.
**Responsibilities**
+ **Installation and Configuration:** Setting up new hardware and software, including computers, printers, scanners, and other peripherals. Configuring operating systems, applications, and network settings.
+ **Troubleshooting and Repair:** Diagnosing and resolving hardware and software issues. Repairing or replacing faulty components. Ensuring optimal system performance.
+ **Maintenance and Upgrades:** Performing routine maintenance tasks, such as system updates and security patches. Upgrading hardware and software to meet evolving needs.
+ **Technical Support:** Providing timely and effective support to end-users, both in person and remotely. Addressing user requests and resolving technical problems efficiently.
+ **Inventory Management:** Maintaining an accurate inventory of IT hardware and software assets.
+ **Security:** Ensuring data security by implementing and maintaining security measures like firewalls, antivirus software, and access controls.
+ **Documentation:** Creating and maintaining documentation for IT procedures, configurations, and troubleshooting steps.
+ **Collaboration:** Working with other IT team members and departments to implement new technologies and resolve complex issues.
+ **Training:** Providing training and support to end-users on the use of hardware and software. **Skills and Qualifications:**
+ **Technical Proficiency:** Strong knowledge of computer hardware, operating systems (Windows, macOS, etc.), and common software applications.
+ **Troubleshooting Skills:** Ability to diagnose and resolve hardware and software problems effectively.
+ **Communication Skills:** Excellent written and verbal communication skills to interact with users and document solutions.
+ **Problem-Solving Skills:** Ability to analyze problems, identify root causes, and implement effective solutions.
+ **Customer Service Skills:** Ability to provide excellent customer service and support to end-users.
+ **Time Management:** Ability to manage multiple tasks and prioritize effectively.
+ **Teamwork:** Ability to work effectively as part of a team.
+ **Knowledge of Networking:** Understanding of basic networking concepts and troubleshooting (LAN, WAN, VPN).
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Is this job a match or a miss?
Field Technical Support
Posted today
Job Viewed
Job Description
Job Description:
Field Technical repairing in air conditioner when service provider can not fixed.
On the job training for service porvider
Support special sales project
Control return cost that come from unable repair, reason from service providers technical skills
Qualifications:
1.Vocational Certificate or Bachelor's degree
2.Major in Mechanical, Electrical or related in air conditioner
3. 1-3 Years in home appliance or air conditioner
4.Driver's license for car
5.Computer skills, microsoft excel
Is this job a match or a miss?
Field Technical Support
Posted today
Job Viewed
Job Description
Job Description:
Field Technical repairing in air conditioner when service provider can not fixed.
On the job training for service porvider
Support special sales project
Control return cost that come from unable repair, reason from service providers technical skills
Qualifications:
1.Vocational Certificate or Bachelor's degree
2.Major in Mechanical, Electrical or related in air conditioner
3. 1-3 Years in home appliance or air conditioner
4.Driver's license for car
5.Computer skills, microsoft excel
Is this job a match or a miss?
Field Technical Support Consultant
Posted today
Job Viewed
Job Description
What a Field Technical Support Consultant Does At HP
- Apply advanced technical knowledge to operate one or more technology areas (E.g. Audio Video Communication, Unified Communication & Microsoft/ Zoom Rooms).
- Integrate technical knowledge and business understanding to create problem solutions for customers.
- Resolve single and cross technology incidents independently.
- Work with team members to resolve unusually complex or cross-technology incidents.
- Proactively and reactively look for solutions to prevent problems from occurring in the team/ technology area.
- Apply Poly HP solutions to meet highly complex customer needs.
- Identify additional services that could lead to future service revenue growth.
- Build and maintain strong relationships up to senior management level in assigned accounts.
- Lead Customer Expectation management as part of the Business Escalation process.
- Visit onsite to manage Technical/ Business Escalations and troubleshooting if required.
- This role may occasionally need after-business hours support depending upon business requirements.
Individuals who do well in this role at HP, usually possess:
- Bachelor's degree preferred or Associate degree holder (Technical field).
- with 6- 8 years working experience in related fields desired.
- Thorough knowledge of Poly/ Cisco Voice & Video products and services offerings, competition, third-party products, and market trends.
- Broad knowledge of corporate organization, jobs, and policies.
- Comprehensive business, technical, or functional knowledge at an expert level.
- Communicate tactfully with diplomacy up to senior management levels within an organization.
- Apply advanced technical knowledge to operate one or more technology areas (E.g. VoIP or H323 Video, Microsoft Teams Rooms/ Zoom Rooms, Microsoft/ Linux Servers).
- Active listening skills and ability to adjust messages to audience level.
- Problem-solving skills (Proactive, reactive, and creative).
- Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination.
- Provide suggestions for operational efficiencies.
Is this job a match or a miss?
Site & Support Engineer (มีใบ กว.)
Posted today
Job Viewed
Job Description
Overview
เป็นผู้นำด้านเทคนิคของบริษัท ควบคุมคุณภาพและความปลอดภัยของระบบโซลาร์เซลล์ให้ได้ตามมาตรฐานทางวิศวกรรมและมาตรฐานของบริษัท รวมถึงสนับสนุนฝ่ายขายและทีมติดตั้ง เพื่อให้งานออกแบบและติดตั้งเป็นไปอย่างถูกต้อง ปลอดภัย และมีประสิทธิภาพสูงสุด
Core Responsibilities
1. ด้านออกแบบระบบ (System Design)
- ออกแบบระบบ Solar Rooftop ทั้งบ้านและโรงงาน
- จัดทำแบบ Single Line Diagram, Layout, Load Calculation และ Bill of Material
- ตรวจสอบการเลือกอุปกรณ์ให้ตรงสเปกและมาตรฐาน
- ให้คำปรึกษาเชิงเทคนิคแก่ฝ่ายขายและลูกค้า เพื่อให้สามารถเสนอระบบได้ถูกต้อง
- ด้านควบคุมคุณภาพงานติดตั้ง (Quality & Site Control)
- ตรวจสอบความถูกต้องของงานติดตั้งหน้างานก่อนส่งมอบ
- ตรวจสอบความปลอดภัยของระบบไฟฟ้า
- ควบคุมระยะเวลางานติดตั้งให้เป็นไปตามกำหนด
- ทำรายงานตรวจสอบ (QC Checklist/Site Report) หลังติดตั้งเสร็จ
ให้คำแนะนำช่างหน้างานและแก้ไขปัญหาเชิงเทคนิคที่เกิดขึ้น
ด้านเอกสารและมาตรฐาน
- เซ็นต์รับรองแบบวิศวกรรม
จัดทำคู่มือการติดตั้ง (SOP) และมาตรฐานคุณภาพของบริษัท
ด้านบริหารและพัฒนาทีม
- ให้คำปรึกษา/สอนงานทีมช่าง, Foreman
- ตรวจสอบและอนุมัติแบบงานของ Junior Engineer
- เสนอแนวทางปรับปรุงคุณภาพงานและลดต้นทุนทางเทคนิค
- ประสานงานกับฝ่ายขายและฝ่ายจัดซื้อเรื่องอุปกรณ์ทางเทคนิค
คุณสมบัติผู้สมัคร
- ปริญญาตรี สาขาวิศวกรรมไฟฟ้า หรือสาขาที่เกี่ยวข้อง
- มีใบอนุญาต กว.ภาคี
- มีประสบการณ์ออกแบบควบคุมงานระบบโซลาร์อย่างน้อย 2 ปี
- ใช้โปรแกรม AutoCAD, PVsyst, SketchUp, MS Excel ได้ดี
- เข้าใจมาตรฐาน PEA/MEA และหลักการออกแบบระบบไฟฟ้าแรงต่ำ
- มีความละเอียดรอบคอบ/ลงมือทำเองได้/ชอบสอนงาน
Is this job a match or a miss?
Customer Service
Posted today
Job Viewed
Job Description
Are you ready for a new beginning?
We need your talent, knowledge and dedication to better our world with biology.
Our purpose points the way
In Novonesis, we know that solutions rooted in biology can help solve humanity's biggest challenges. Since we began more than a century ago, this has been our guide. It's how we've gotten so far. And it's how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.
We're here to better our world with biology.
In this role you'll make an impact by:
- Promote digital order platform to new customers.
- Customer on boarding to ensure the sufficient communication regarding supply chain related services.
- External interface to receive customer orders and order changes. Attend to the customer calls and email.
- Coordinate with the GCC team/ Sales Support/ Commercial/ Finance/ Planner to ensure the order is taken care until the invoicing completion.
- Coordinate with the Logistics Specialist and external Third-Party Logistics (3PL) to have the delivery arranged.
- Handle and coordinate the delivery and shipping documents for outbound delivery.
- Courier original documents to customers using Thai post.
- Coordinate with the Logistics Specialist and external vendor to do custom clearance.
To succeed you must hold:
- At least 2 years of relevant Customer Service/ Supply Chain work experience.
- SAP knowledge required and Salesforce knowledge as additional advantage.
- Excellent communication skills in English & Thai.
- Responsible with positive attitude.
Could our purpose be yours? Then apply today
At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.
Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
Want to learn more?
Learn more about Novonesis, our purpose, and your career opportunities at
Not the right fit for you?
Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral Please check out our other open positions. The right fit for you could just be a few clicks away.
Stay alert: Avoid recruitment scams
At Novonesis, we are committed to maintaining a safe and transparent recruitment process. Please be aware of potential scams targeting job seekers and take note of the following:
- Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process.
- Novonesis does not make employment offers without conducting interviews with candidates.
If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information. We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.
Is this job a match or a miss?
Be The First To Know
About the latest Field support Jobs in Thailand !
Customer Service
Posted today
Job Viewed
Job Description
Are you ready for a new beginning?
We need your talent, knowledge and dedication to better our world with biology.
Our purpose points the way
In Novonesis, we know that solutions rooted in biology can help solve humanity's biggest challenges. Since we began more than a century ago, this has been our guide. It's how we've gotten so far. And it's how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.
We're here to better our world with biology.
In This Role You'll Make An Impact By
- Promote digital order platform to new customers.
- Customer on boarding to ensure the sufficient communication regarding supply chain related services.
- External interface to receive customer orders and order changes. Attend to the customer calls and email.
- Coordinate with the GCC team/ Sales Support/ Commercial/ Finance/ Planner to ensure the order is taken care until the invoicing completion.
- Coordinate with the Logistics Specialist and external Third-Party Logistics (3PL) to have the delivery arranged.
- Handle and coordinate the delivery and shipping documents for outbound delivery.
- Courier original documents to customers using Thai post.
- Coordinate with the Logistics Specialist and external vendor to do custom clearance.
To succeed you must hold:
- At least 2 years of relevant Customer Service/ Supply Chain work experience.
- SAP knowledge required and Salesforce knowledge as additional advantage.
- Excellent communication skills in English & Thai.
- Responsible with positive attitude.
Could our purpose be yours?
Then apply today
At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.
Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
Want to learn more?
Learn more about Novonesis, our purpose, and your career opportunities at
Not the right fit for you?
Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral Please check out our other open positions. The right fit for you could just be a few clicks away.
Stay alert: Avoid recruitment scams
At Novonesis, We Are Committed To Maintaining a Safe And Transparent Recruitment Process. Please Be Aware Of Potential Scams Targeting Job Seekers And Take Note Of The Following
- Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process.
- Novonesis does not make employment offers without conducting interviews with candidates.
If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information.
We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.
Is this job a match or a miss?
Customer Service
Posted today
Job Viewed
Job Description
ตำแหน่ง: Customer Service
บริษัท Kick2Cloud Co.,Ltd. กำลังมองหาพนักงานที่มีความพร้อมและมุ่งมั่นที่จะดูแลลูกค้าของเราอย่างยอดเยี่ยม ในตำแหน่ง Customer Service คุณจะมีบทบาทสำคัญในการตอบคำถามและให้คำแนะนำแก่ลูกค้าให้ประสบการณ์ที่ดีในการใช้บริการของเรา
หน้าที่หลัก:
- ให้คำปรึกษา แก้ไขปัญหา และให้บริการลูกค้าทางโทรศัพท์ และช่องทางออนไลน์
- ให้คำปรึกษา แก้ไขปัญหา และให้บริการลูกค้าที่บริษัทลูกค้า กรณี Onsite Support
- จัดการและแก้ปัญหาเกี่ยวกับการให้บริการและผลิตภัณฑ์ของบริษัท
- ติดตามและแก้ไขปัญหาให้กับลูกค้าจนกว่าจะได้รับการแก้ไขอย่างสมบูรณ์
- บันทึกรายละเอียดการติดต่อของลูกค้าและการแก้ไขปัญหาลงในระบบ
- ให้ข้อมูลและคำแนะนำที่มีประโยชน์แก่ลูกค้าเพื่อสร้างประสบการณ์ที่ดี
ทักษะ คุณสมบัติ และประสบการณ์:
- มีประสบการณ์ในการให้บริการลูกค้าเป็นเวลาอย่างน้อย 1-2 ปี
- มีทักษะการสื่อสารที่ดี สามารถให้คำแนะนำและแก้ปัญหาให้กับลูกค้าได้อย่างมีประสิทธิภาพ
- มีความยืดหยุ่น อดทน และความเข้าใจในความต้องการของลูกค้า
- มีความสามารถในการใช้เทคโนโลยีและระบบคอมพิวเตอร์เพื่อการทำงานได้อย่างคล่องแคล่ว
- มีทัศนคติที่ดีและมุ่งมั่นในการทำงาน
- สามารถไปทำงานนอกสถานที่ได้ พื้นที่กรุงเทพและนนทบุรี
สมัครงานกับ Kick2Cloud Co.,Ltd. ในตำแหน่ง Customer Service ทันที
Is this job a match or a miss?
Customer Service
Posted today
Job Viewed
Job Description
SUMMARY OF POSITION
We are looking for a customer-oriented service representative dedicated to supporting our European market customers (B2B and B2C). This person will act as the liaison for customers, providing product and service information, managing after-sales support, and resolving enquiries/ complaints with accuracy and efficiency.
The aim is to ensure excellent service standards, maintain high customer satisfaction, and support the brand's long-term growth and customer retention in Europe. From time to time, this position may also support sales or marketing related activities.
PRIMARY RESPONSIBILITIES (CUSTOMER SERVICE – EUROPE)
- Manage all incoming enquiries from European customers via phone, email, and digital channels
- Provide timely, professional responses in English (and other European languages where possible)
- Handle both B2B and B2C requests, including after-sales service such as returns, warranties, and exchanges
- Build strong relationships with European customers through clear, professional, and friendly communication
- Handle complaints by providing appropriate solutions within approved guidelines and ensure follow-up until resolution
- Maintain accurate records of customer interactions, orders, and feedback
- Prepare regular reports on customer service issues, trends, and after-sales cases
- Provide feedback to sales and marketing teams based on customer insights from Europe
- Support customer-related activities for sales and marketing when needed
ACADEMIC & TRADE QUALIFICATIONS
Essential Qualifications
- Diploma or Higher in any field of specialization
- Excellent command of English (reading, writing, and speaking) – must be able to communicate confidently with European customers and partners
Desirable Qualifications
- Proficiency in additional European languages (such as German, French, Spanish, or Italian) will be considered a strong advantage
- Customer service-related certification or training
- Knowledge of e-commerce tools and platforms
- Knowledge of social media communication
- Competence in Microsoft Office applications
EXPERIENCE
Essential:
- At least 1–2 years of experience in a customer service position
Desirable:
- Prior experience in international customer service, particularly with European markets
- Experience in service-oriented industries or e-commerce
PERSONAL QUALITIES & BEHAVIOURAL TRAITS
- Able to work independently and meet deadlines
- Team player with strong organizational and interpersonal skills
- Strong communication skills, particularly in English
- European language skills are a plus
- Calm, polite, and professional under pressure
- Highly organized and able to multi-task
- Attention to detail
Is this job a match or a miss?