6 Field Technician jobs in Thailand
Field Service Coordinator
FieldCore
Posted today
Job Viewed
Job Description
**Job Summary**:
The Field Service Coordinator organizes mobilization and demobilization of NAM craft employees. This includes booking travel, ensuring employees have the needed training & certifications, and keeping track of standard documents. The FSC also reconciles project travel costs.
**Essential Duties & Responsibilities**:
- Coordinate mobilization and demobilization of field employees to ensure timely arrival to and from job sites
- Manage and coordinate with craft employees all the logistics details related with mobs and de-mobs
- Place and follow up vendor quotes requests and requisitions and ensure on time Open PO Closure
- Codify and upload invoices related to T&L expenses for mobilizations, office services, and insurances non-billable to customers to ensure proper payment to suppliers
- Initiate requests and follow up on information in the GE Travel Advisory System (TAS) for craft employees
- Coordinate mobilizations and demobilizations of field employees related to conferences, trainings, and work-out events
- Coordinate T&L logistics associated to kick off meetings, work-outs as per SM guidance
- Arrange ground transportation for field employees during outages; ground transportation should follow outage security plan and T&L guideline
- Support contingent Craft Employees with Concur reimbursements
- Coordinate the delivery of EPP, credit cards, IT equipment and Immigration/legal documents to field employees from office to employee location
- Responsible of follow up on documentation including medical appointments, immigrations, and government clearances before site access for field employees
- Lead and coordinate the daily calls to track the documentation status of the team to be mobilized
- Tracking and updating standard documentation for all field employees
- Tracking documents of every employee assigned to that maintenance
- Ownership for documentation database (not yet deployed in NAM -> deployment coming in H2 2021)
- Coordinates Third-party vendors Document Delivery of for review and site access
- Support craft employees with cash payments of visas or work permits
- Support resource managers with onboarding of craft employees, for example systems training
- Support resource managers with other clarifications to craft employees as needed
- Occasional support to Field Engineers as per specific request from resource manager and / or special events as designated
- Ability and willingness to work holidays, weekends and overtime as required
- Minimal travel required
- May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.
**Required Qualifications & Experience**:
- HS Diploma, or equivalent
- 2+ years relevant work experience in field operations, customer service or office administration role desired.
- English proficiency required
**Desired Characteristics**:
- Bachelor’s degree preferred. Related degree considered in lieu of experience
- Good customer service and interpersonal skills
- Good communication, time management and organizational skills
- Ability to multi-task, coordinate, plan and assume managerial responsibilities as deemed appropriate by the Supervisor
- Demonstrate leadership ability through decision-making abilities, troubleshooting, problem-solving and teamwork
- Intermediate knowledge level of Microsoft Office (Word, Excel, Power Point, Outlook)
**About FieldCore**:
- FieldCore is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law._
The Field Service Coordinator organizes mobilization and demobilization of NAM craft employees. This includes booking travel, ensuring employees have the needed training & certifications, and keeping track of standard documents. The FSC also reconciles project travel costs.
**Essential Duties & Responsibilities**:
- Coordinate mobilization and demobilization of field employees to ensure timely arrival to and from job sites
- Manage and coordinate with craft employees all the logistics details related with mobs and de-mobs
- Place and follow up vendor quotes requests and requisitions and ensure on time Open PO Closure
- Codify and upload invoices related to T&L expenses for mobilizations, office services, and insurances non-billable to customers to ensure proper payment to suppliers
- Initiate requests and follow up on information in the GE Travel Advisory System (TAS) for craft employees
- Coordinate mobilizations and demobilizations of field employees related to conferences, trainings, and work-out events
- Coordinate T&L logistics associated to kick off meetings, work-outs as per SM guidance
- Arrange ground transportation for field employees during outages; ground transportation should follow outage security plan and T&L guideline
- Support contingent Craft Employees with Concur reimbursements
- Coordinate the delivery of EPP, credit cards, IT equipment and Immigration/legal documents to field employees from office to employee location
- Responsible of follow up on documentation including medical appointments, immigrations, and government clearances before site access for field employees
- Lead and coordinate the daily calls to track the documentation status of the team to be mobilized
- Tracking and updating standard documentation for all field employees
- Tracking documents of every employee assigned to that maintenance
- Ownership for documentation database (not yet deployed in NAM -> deployment coming in H2 2021)
- Coordinates Third-party vendors Document Delivery of for review and site access
- Support craft employees with cash payments of visas or work permits
- Support resource managers with onboarding of craft employees, for example systems training
- Support resource managers with other clarifications to craft employees as needed
- Occasional support to Field Engineers as per specific request from resource manager and / or special events as designated
- Ability and willingness to work holidays, weekends and overtime as required
- Minimal travel required
- May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.
**Required Qualifications & Experience**:
- HS Diploma, or equivalent
- 2+ years relevant work experience in field operations, customer service or office administration role desired.
- English proficiency required
**Desired Characteristics**:
- Bachelor’s degree preferred. Related degree considered in lieu of experience
- Good customer service and interpersonal skills
- Good communication, time management and organizational skills
- Ability to multi-task, coordinate, plan and assume managerial responsibilities as deemed appropriate by the Supervisor
- Demonstrate leadership ability through decision-making abilities, troubleshooting, problem-solving and teamwork
- Intermediate knowledge level of Microsoft Office (Word, Excel, Power Point, Outlook)
**About FieldCore**:
- FieldCore is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law._
This advertiser has chosen not to accept applicants from your region.
0
Field Service Scheduler
Bangkok, Bangkok
Siemens Energy
Posted today
Job Viewed
Job Description
**A Snapshot of Your Day**
We are looking for an organized and motivated individual to plan activities and make outage maintenance schedules for SGT800 Gas turbines. Define the outage needs in terms of manpower, competencies, and outage duration.
**How You’ll Make an Impact**
- Collaborate with colleagues (even foreign), third party and customer personnel in a respectful and professional manner.
- Make inspection schedule for inspections on Gas Turbines SGT-800 according to the preventive maintenance program and the information by the project teams.
- Record the schedules in planning tool Primavera and report malfunctioning / technical inquiries through the GRM system.
- Always work with continuously improvements to improve the outage efficiency. Be supportive to other departments and projects.
- Receive and understand the demand from Project Management or regional offices.
- Responsible to update the standard time schedules.
- Record forecast of outage demand for the southeast Asia region and propose outage schedule.
- The work requires close collaboration with other functions, FS-planners, FS-manager and project managers. Give guidance to the field service group managers.
- Participate in internal meetings with local/overseas schedulers and planners. Provide information concerning the outage forecast for Thailand / region and give recommendations.
**What You Bring**
- Experience in similar role planning project resources
- Ability in handling multiple diverse, complex issues at the same time
- Primavera and SAP knowledge is advantageous
- Strong English proficiency in both spoken and written
- Strong with MS suite
**Who is Siemens Energy?**
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
**Division Messaging**
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
**Our Commitment to Diversity**
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
We are looking for an organized and motivated individual to plan activities and make outage maintenance schedules for SGT800 Gas turbines. Define the outage needs in terms of manpower, competencies, and outage duration.
**How You’ll Make an Impact**
- Collaborate with colleagues (even foreign), third party and customer personnel in a respectful and professional manner.
- Make inspection schedule for inspections on Gas Turbines SGT-800 according to the preventive maintenance program and the information by the project teams.
- Record the schedules in planning tool Primavera and report malfunctioning / technical inquiries through the GRM system.
- Always work with continuously improvements to improve the outage efficiency. Be supportive to other departments and projects.
- Receive and understand the demand from Project Management or regional offices.
- Responsible to update the standard time schedules.
- Record forecast of outage demand for the southeast Asia region and propose outage schedule.
- The work requires close collaboration with other functions, FS-planners, FS-manager and project managers. Give guidance to the field service group managers.
- Participate in internal meetings with local/overseas schedulers and planners. Provide information concerning the outage forecast for Thailand / region and give recommendations.
**What You Bring**
- Experience in similar role planning project resources
- Ability in handling multiple diverse, complex issues at the same time
- Primavera and SAP knowledge is advantageous
- Strong English proficiency in both spoken and written
- Strong with MS suite
**Who is Siemens Energy?**
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
**Division Messaging**
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
**Our Commitment to Diversity**
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
This advertiser has chosen not to accept applicants from your region.
1
Associate Technician - Field Services
Samut Prakan, Samut Prakan
WESCO
Posted 8 days ago
Job Viewed
Job Description
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As an Associate Technician - Field Services, you will be responsible for effectively performing assigned tasks in a field service setting, some of which will require general datacenter, electrical, mechanical, and/or hydraulic aptitude. You will be responsible for setup and operational functions, assembly, equipment operation, vehicle operation, general maintenance, and housekeeping at assigned project locations. You may be required to travel or relocate to customer sites for project-based work.
**Responsibilities:**
+ Completes corporate and site-specific safety orientation and training courses.
+ Ensures compliance with operational, audit, safety and all other company policies.
+ Performs work to established quality standards while ensuring safe work practices and maintaining sound customer service.
+ Conducts field tasks in support of field operations
+ May operate Class A combination vehicles and trailers, and Class B vehicles, in support of various field activities in both an interstate and intrastate environment.
+ Maintains all tracking forms, logs and records as required, both electronic and written.
+ Responsible for inspection and limited routine maintenance.
+ Handles inbound and outbound material shipments, material transport, placement, staging, storage and organization. Other tasks may include receiving, picking, packing, shipping, and wire cutting.
+ Performs quality assurance inspections as required.
+ Prepares, receives and provides appropriate documentation for the delivery or pick up of goods to ensure timely service. Loads, secures and unloads cargo.
**Qualifications:**
+ High School Degree or Equivalent required
+ Licenses/Certificates/Designations: CDL Class A required
+ Bachelor's Degree preferred
+ 1 year of field service technician experience
+ 1 year of Class A combination vehicle driving and cargo carrying
+ Class 7 Forklift certification
+ Good communication and customer centric attitude
+ Ability to make technical decisions and use sound judgement in a field setting with limited supervision
+ First Aid, AED, & CPR certified preferred
**Physical Expectations:**
+ Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds.
+ Work may require excessive bending or stooping.
+ Employee required to walk long distances repeatedly throughout the day.
+ Employee required to sit and drive a vehicle to perform their job.
+ Employee required to climb ladders.
+ Employee required to use hand tools.
+ Employee uses heavy machinery (e.g., forklift, etc.).
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- ?
- ? A ? B ? ?
- ? ? ? ?
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- ?, ? ? ? ? ?
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- ?/?/?: ? CDL Class A
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- ? Class 7
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- ? ? 50 ?
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As an Associate Technician - Field Services, you will be responsible for effectively performing assigned tasks in a field service setting, some of which will require general datacenter, electrical, mechanical, and/or hydraulic aptitude. You will be responsible for setup and operational functions, assembly, equipment operation, vehicle operation, general maintenance, and housekeeping at assigned project locations. You may be required to travel or relocate to customer sites for project-based work.
**Responsibilities:**
+ Completes corporate and site-specific safety orientation and training courses.
+ Ensures compliance with operational, audit, safety and all other company policies.
+ Performs work to established quality standards while ensuring safe work practices and maintaining sound customer service.
+ Conducts field tasks in support of field operations
+ May operate Class A combination vehicles and trailers, and Class B vehicles, in support of various field activities in both an interstate and intrastate environment.
+ Maintains all tracking forms, logs and records as required, both electronic and written.
+ Responsible for inspection and limited routine maintenance.
+ Handles inbound and outbound material shipments, material transport, placement, staging, storage and organization. Other tasks may include receiving, picking, packing, shipping, and wire cutting.
+ Performs quality assurance inspections as required.
+ Prepares, receives and provides appropriate documentation for the delivery or pick up of goods to ensure timely service. Loads, secures and unloads cargo.
**Qualifications:**
+ High School Degree or Equivalent required
+ Licenses/Certificates/Designations: CDL Class A required
+ Bachelor's Degree preferred
+ 1 year of field service technician experience
+ 1 year of Class A combination vehicle driving and cargo carrying
+ Class 7 Forklift certification
+ Good communication and customer centric attitude
+ Ability to make technical decisions and use sound judgement in a field setting with limited supervision
+ First Aid, AED, & CPR certified preferred
**Physical Expectations:**
+ Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds.
+ Work may require excessive bending or stooping.
+ Employee required to walk long distances repeatedly throughout the day.
+ Employee required to sit and drive a vehicle to perform their job.
+ Employee required to climb ladders.
+ Employee required to use hand tools.
+ Employee uses heavy machinery (e.g., forklift, etc.).
This advertiser has chosen not to accept applicants from your region.
2
Associate Technician - Field Services
WESCO
Posted 8 days ago
Job Viewed
Job Description
**? - ?**
? - ? ? ? ? ? ?/? ? ? ? ? ? ? ?
?:
- ?
- ? ? ? ? ?
- ? ? ?
- ?
- ? A ? B ? ?
- ? ? ? ?
- ?
- ? ? ? ? ? ? ? ? ? ? ? ?
- ?
- ?, ? ? ? ? ?
?:
- ?
- ?/?/?: ? CDL Class A
- ?
- ? 1 ?
- ? Class A 1 ?
- ? Class 7
- ?
- ?
- ? ? ?
?:
- ? ? 50 ?
- ?
- ? ?
- ?
- ?
- ?
- ? (? ? ?)
As an Associate Technician - Field Services, you will be responsible for effectively performing assigned tasks in a field service setting, some of which will require general datacenter, electrical, mechanical, and/or hydraulic aptitude. You will be responsible for setup and operational functions, assembly, equipment operation, vehicle operation, general maintenance, and housekeeping at assigned project locations. You may be required to travel or relocate to customer sites for project-based work.
**Responsibilities:**
+ Completes corporate and site-specific safety orientation and training courses.
+ Ensures compliance with operational, audit, safety and all other company policies.
+ Performs work to established quality standards while ensuring safe work practices and maintaining sound customer service.
+ Conducts field tasks in support of field operations
+ May operate Class A combination vehicles and trailers, and Class B vehicles, in support of various field activities in both an interstate and intrastate environment.
+ Maintains all tracking forms, logs and records as required, both electronic and written.
+ Responsible for inspection and limited routine maintenance.
+ Handles inbound and outbound material shipments, material transport, placement, staging, storage and organization. Other tasks may include receiving, picking, packing, shipping, and wire cutting.
+ Performs quality assurance inspections as required.
+ Prepares, receives and provides appropriate documentation for the delivery or pick up of goods to ensure timely service. Loads, secures and unloads cargo.
**Qualifications:**
+ High School Degree or Equivalent required
+ Licenses/Certificates/Designations: CDL Class A required
+ Bachelor's Degree preferred
+ 1 year of field service technician experience
+ 1 year of Class A combination vehicle driving and cargo carrying
+ Class 7 Forklift certification
+ Good communication and customer centric attitude
+ Ability to make technical decisions and use sound judgement in a field setting with limited supervision
+ First Aid, AED, & CPR certified preferred
**Physical Expectations:**
+ Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds.
+ Work may require excessive bending or stooping.
+ Employee required to walk long distances repeatedly throughout the day.
+ Employee required to sit and drive a vehicle to perform their job.
+ Employee required to climb ladders.
+ Employee required to use hand tools.
+ Employee uses heavy machinery (e.g., forklift, etc.).
? - ? ? ? ? ? ?/? ? ? ? ? ? ? ?
?:
- ?
- ? ? ? ? ?
- ? ? ?
- ?
- ? A ? B ? ?
- ? ? ? ?
- ?
- ? ? ? ? ? ? ? ? ? ? ? ?
- ?
- ?, ? ? ? ? ?
?:
- ?
- ?/?/?: ? CDL Class A
- ?
- ? 1 ?
- ? Class A 1 ?
- ? Class 7
- ?
- ?
- ? ? ?
?:
- ? ? 50 ?
- ?
- ? ?
- ?
- ?
- ?
- ? (? ? ?)
As an Associate Technician - Field Services, you will be responsible for effectively performing assigned tasks in a field service setting, some of which will require general datacenter, electrical, mechanical, and/or hydraulic aptitude. You will be responsible for setup and operational functions, assembly, equipment operation, vehicle operation, general maintenance, and housekeeping at assigned project locations. You may be required to travel or relocate to customer sites for project-based work.
**Responsibilities:**
+ Completes corporate and site-specific safety orientation and training courses.
+ Ensures compliance with operational, audit, safety and all other company policies.
+ Performs work to established quality standards while ensuring safe work practices and maintaining sound customer service.
+ Conducts field tasks in support of field operations
+ May operate Class A combination vehicles and trailers, and Class B vehicles, in support of various field activities in both an interstate and intrastate environment.
+ Maintains all tracking forms, logs and records as required, both electronic and written.
+ Responsible for inspection and limited routine maintenance.
+ Handles inbound and outbound material shipments, material transport, placement, staging, storage and organization. Other tasks may include receiving, picking, packing, shipping, and wire cutting.
+ Performs quality assurance inspections as required.
+ Prepares, receives and provides appropriate documentation for the delivery or pick up of goods to ensure timely service. Loads, secures and unloads cargo.
**Qualifications:**
+ High School Degree or Equivalent required
+ Licenses/Certificates/Designations: CDL Class A required
+ Bachelor's Degree preferred
+ 1 year of field service technician experience
+ 1 year of Class A combination vehicle driving and cargo carrying
+ Class 7 Forklift certification
+ Good communication and customer centric attitude
+ Ability to make technical decisions and use sound judgement in a field setting with limited supervision
+ First Aid, AED, & CPR certified preferred
**Physical Expectations:**
+ Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds.
+ Work may require excessive bending or stooping.
+ Employee required to walk long distances repeatedly throughout the day.
+ Employee required to sit and drive a vehicle to perform their job.
+ Employee required to climb ladders.
+ Employee required to use hand tools.
+ Employee uses heavy machinery (e.g., forklift, etc.).
This advertiser has chosen not to accept applicants from your region.
3
Pt Field Service Lead
Bangkok, Bangkok
Varian Medical Systems
Posted today
Job Viewed
Job Description
Together, we can beat cancer.
At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
Together, we can beat cancer.
At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
A day in the life of a Service Engineer at Varian!
- Operate the Proton Therapy System (PTS) for various customer needs, which will include but not be limited to: Patient Treatment, Patient Specific QA, Development, Software Testing, Troubleshooting, and Experimentation.
- Troubleshoot PTS equipment including electrical, mechanical, and software problems.
- Maintenance of the PTS including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary.
- Provide support to PTS Hardware and Software testing as well as new developments.
- Support the PTS in all phases, which will include but not be limited to: unit testing, integration testing, validation testing and other various site related activities as the site manager defines them.
- Maintain adequate records as defined by the customer and site manager in accordance with company QA and FDA regulations.
- Perform system inspections and clearly communicate the status of the system to the customer as well as to Varian employees.
- Support daily clinical operations for the customer clinical staff as defined by the site manager and in accordance with site policies.
Technical Qualifications:
- A High School diploma or a BS in Engineering (or other equivalent field or relevant work experience).
- Experience in electronics/electrical system troubleshooting required.
- Electrical/Mechanical system repair, maintenance, and operations of large integrated systems is a plus.
- Experience in LEAN maintenance and Computerized Maintenance Management Systems (CMMS) is a plus.
- General knowledge of Microsoft products such as Excel, Word, Access, Outlook etc. are a must.
- Basic knowledge of LINUX systems, SAP, Siemens Step 7, and Service Max is a plus.
Physical Requirements:
- Willing to Rotating shift work including nights and weekends.
- Ability to safely work at heights of up to 30ft with a safety harness.
- Good manual dexterity and ability to work with tools.
- Ability to access and work within confined spaces.
- Standing, sitting, or stooping for extended periods of time.
- Willingness to Work with high voltage equipment and magnetic fields.
- willing to work on a occupational exposure to radiation, ive electrical work, working at heights, handling hazardous materials, and other occupational hazards pertaining to the maintenance of the Proton Therapy System.
In Thailand, our comprehensive benefits offerings include:
- Provident fund
- Health and insurance coverage
- Flexible personal time off plan
- Education reimbursement
Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.
Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.
TogetherWeFight
At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
Together, we can beat cancer.
At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
A day in the life of a Service Engineer at Varian!
- Operate the Proton Therapy System (PTS) for various customer needs, which will include but not be limited to: Patient Treatment, Patient Specific QA, Development, Software Testing, Troubleshooting, and Experimentation.
- Troubleshoot PTS equipment including electrical, mechanical, and software problems.
- Maintenance of the PTS including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary.
- Provide support to PTS Hardware and Software testing as well as new developments.
- Support the PTS in all phases, which will include but not be limited to: unit testing, integration testing, validation testing and other various site related activities as the site manager defines them.
- Maintain adequate records as defined by the customer and site manager in accordance with company QA and FDA regulations.
- Perform system inspections and clearly communicate the status of the system to the customer as well as to Varian employees.
- Support daily clinical operations for the customer clinical staff as defined by the site manager and in accordance with site policies.
Technical Qualifications:
- A High School diploma or a BS in Engineering (or other equivalent field or relevant work experience).
- Experience in electronics/electrical system troubleshooting required.
- Electrical/Mechanical system repair, maintenance, and operations of large integrated systems is a plus.
- Experience in LEAN maintenance and Computerized Maintenance Management Systems (CMMS) is a plus.
- General knowledge of Microsoft products such as Excel, Word, Access, Outlook etc. are a must.
- Basic knowledge of LINUX systems, SAP, Siemens Step 7, and Service Max is a plus.
Physical Requirements:
- Willing to Rotating shift work including nights and weekends.
- Ability to safely work at heights of up to 30ft with a safety harness.
- Good manual dexterity and ability to work with tools.
- Ability to access and work within confined spaces.
- Standing, sitting, or stooping for extended periods of time.
- Willingness to Work with high voltage equipment and magnetic fields.
- willing to work on a occupational exposure to radiation, ive electrical work, working at heights, handling hazardous materials, and other occupational hazards pertaining to the maintenance of the Proton Therapy System.
In Thailand, our comprehensive benefits offerings include:
- Provident fund
- Health and insurance coverage
- Flexible personal time off plan
- Education reimbursement
Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.
Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.
TogetherWeFight
This advertiser has chosen not to accept applicants from your region.
4
Field Service Engineer (Robotics, Thailand)
Teradyne
Posted 7 days ago
Job Viewed
Job Description
O ur Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Universal Robots and MiR, under Teradyne Robotics, are leading the collaborative robot ("cobot") market space worldwide with the largest market share. We're not like the traditional caged robot companies, which positions us well for growing the non-caged collaborative robot application in millions of manufacturing lines in multiple applications such as palletizing, machine tending, welding, visual inspection etc. We think differently, work differently, and grow differently. Now we need a talented and motivated individual to be our Field Service Engineer who is based in various regions of the world. Together you will be part of a global and regional organization helping our customers get most out of their investments via achieving high uptime performance on the Cobot/Robot based manufacturing cells.
We are changing the ground rules in automation - and it is being noticed!
Teradyne Robotics is a great place to work with an exciting company culture, passionate employees, and a supportive management team, all poised for continued growth. Our product is taking the industry by storm, distrupting industrial automation.
Opportunity Overview
Do you have what it takes to provide post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential? Do you enjoy problem-solving and working with customers?
Bring your problem-solving skills and technical expertise to our global Services organization and make your impact by providing onsite service solutions towards customer case resolution and preventative service programs. Be part of a growing team with a customer-first focus!
+ Onsite support of our customers in the diagnosis, repair, and maintenance of UR and MiR robots on demand and planned. At times requiring break-fix repair, factory calibration, technical troubleshooting, preventative maintenance activities, positioning of service contract value proposition, and identifying new opportunities for further Cobot based automation in the facility or sister facilities.
+ Provide remote technical support through multiple communication mediums with a focus on remediating customer inquiries
+ Prepare technical documentation (Case Management and applicable warranty and/or field service documents)
+ Manage cases through the service recovery process to conclusion
+ Proficient in various proactive service plans offered and can walk various stakeholder Customers through the value proposition and get their buy in, while measuring price appetite and budget constraints/timing.
+ Scope may require managing local inventory with service partners
+ Role will be driving high fix-right first time metrics, capacity utilization metric and service cost productivity metric, and Customer satisfaction metric.
+ Attend to sites around South East Asia and Oceania as required.
This is a great job for a person who accepts nothing less than personal greatness because you get to:
+ Exhibit a proactive, active, and curious approach to tasks, which provides a holistic, business-oriented, and long-term assignment as a part of long term service agreements. Gets excited about positioning the value of planned service to Customers to convert them from On-Demand service model to a proactive service based service model.
+ Seek opportunities to identify creative and innovative solutions to tasks, field trends, and system inefficiencies.
+ Take responsibility for the delivery of optimal satisfactory solutions for internal and external customers on the based-on professionalism and specialist knowledge
+ Participate well in internal and external relations and can act as an ambassador for Universal Robots
+ Achieve Technical Support KPI's for case resolution and customer satisfaction.
+ Work independently, as well as with a team
+ Adopts advanced field service tools such as field service modules and service mobility offered by sales force CRM.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
You are expected to come with an associate degree or higher in a technical field or engineering. Also, a minimum of 2 to 4 years' experience in robotics, or the industrial automation industry. A strong mechanical and electrical background. Previous field troubleshooting and repair experience is preferred. It would be great, but not required, if you possessed functional knowledge in a high-level programming language such as C++/Java/Python .
We are looking for a colleague that comes with the following skills and personality traits:
+ Enjoys customer facing interactions, but also on the phone and through email
+ Able to systematically analyze problems within defined procedures and best practices to appropriate resolution
+ Have an aptitude for attention to detail and very hands on
+ Is outgoing, service-minded, and able to commit at different organizational levels and in different parallels
+ Is highly organized with the ability to manage multiple service cases/tasks simultaneously while effectively prioritizing these projects and tasks
+ Approachable and takes pride in providing a high standard of service and support to customers and partners
+ A self-starter who is resourceful and initiates work without specific instruction
+ Possesses strong business acumen
+ Flexible and works professionally
+ Able to cope with ambiguity and in fast paced environments
+ Ability to work in home office 30% & in the field 70%
+ Be located within 1 hour of a major airport
+ Will be open to career growth opportunities
We are only considering candidates local to position location and are unable to provide relocation for this position.
Benefits
Teradyne Robotics offers an exciting job with great professional challenges and the opportunity for you to influence your own progression. We emphasize an informal and good work environment where you will have an opportunity to gain influence and be part of making a difference.
Learn more about the company and the products you will be working with here ( and here ( .
We look forward to learning more about you!
#LI-Hybrid
#LI-CM1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Universal Robots and MiR, under Teradyne Robotics, are leading the collaborative robot ("cobot") market space worldwide with the largest market share. We're not like the traditional caged robot companies, which positions us well for growing the non-caged collaborative robot application in millions of manufacturing lines in multiple applications such as palletizing, machine tending, welding, visual inspection etc. We think differently, work differently, and grow differently. Now we need a talented and motivated individual to be our Field Service Engineer who is based in various regions of the world. Together you will be part of a global and regional organization helping our customers get most out of their investments via achieving high uptime performance on the Cobot/Robot based manufacturing cells.
We are changing the ground rules in automation - and it is being noticed!
Teradyne Robotics is a great place to work with an exciting company culture, passionate employees, and a supportive management team, all poised for continued growth. Our product is taking the industry by storm, distrupting industrial automation.
Opportunity Overview
Do you have what it takes to provide post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential? Do you enjoy problem-solving and working with customers?
Bring your problem-solving skills and technical expertise to our global Services organization and make your impact by providing onsite service solutions towards customer case resolution and preventative service programs. Be part of a growing team with a customer-first focus!
+ Onsite support of our customers in the diagnosis, repair, and maintenance of UR and MiR robots on demand and planned. At times requiring break-fix repair, factory calibration, technical troubleshooting, preventative maintenance activities, positioning of service contract value proposition, and identifying new opportunities for further Cobot based automation in the facility or sister facilities.
+ Provide remote technical support through multiple communication mediums with a focus on remediating customer inquiries
+ Prepare technical documentation (Case Management and applicable warranty and/or field service documents)
+ Manage cases through the service recovery process to conclusion
+ Proficient in various proactive service plans offered and can walk various stakeholder Customers through the value proposition and get their buy in, while measuring price appetite and budget constraints/timing.
+ Scope may require managing local inventory with service partners
+ Role will be driving high fix-right first time metrics, capacity utilization metric and service cost productivity metric, and Customer satisfaction metric.
+ Attend to sites around South East Asia and Oceania as required.
This is a great job for a person who accepts nothing less than personal greatness because you get to:
+ Exhibit a proactive, active, and curious approach to tasks, which provides a holistic, business-oriented, and long-term assignment as a part of long term service agreements. Gets excited about positioning the value of planned service to Customers to convert them from On-Demand service model to a proactive service based service model.
+ Seek opportunities to identify creative and innovative solutions to tasks, field trends, and system inefficiencies.
+ Take responsibility for the delivery of optimal satisfactory solutions for internal and external customers on the based-on professionalism and specialist knowledge
+ Participate well in internal and external relations and can act as an ambassador for Universal Robots
+ Achieve Technical Support KPI's for case resolution and customer satisfaction.
+ Work independently, as well as with a team
+ Adopts advanced field service tools such as field service modules and service mobility offered by sales force CRM.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
You are expected to come with an associate degree or higher in a technical field or engineering. Also, a minimum of 2 to 4 years' experience in robotics, or the industrial automation industry. A strong mechanical and electrical background. Previous field troubleshooting and repair experience is preferred. It would be great, but not required, if you possessed functional knowledge in a high-level programming language such as C++/Java/Python .
We are looking for a colleague that comes with the following skills and personality traits:
+ Enjoys customer facing interactions, but also on the phone and through email
+ Able to systematically analyze problems within defined procedures and best practices to appropriate resolution
+ Have an aptitude for attention to detail and very hands on
+ Is outgoing, service-minded, and able to commit at different organizational levels and in different parallels
+ Is highly organized with the ability to manage multiple service cases/tasks simultaneously while effectively prioritizing these projects and tasks
+ Approachable and takes pride in providing a high standard of service and support to customers and partners
+ A self-starter who is resourceful and initiates work without specific instruction
+ Possesses strong business acumen
+ Flexible and works professionally
+ Able to cope with ambiguity and in fast paced environments
+ Ability to work in home office 30% & in the field 70%
+ Be located within 1 hour of a major airport
+ Will be open to career growth opportunities
We are only considering candidates local to position location and are unable to provide relocation for this position.
Benefits
Teradyne Robotics offers an exciting job with great professional challenges and the opportunity for you to influence your own progression. We emphasize an informal and good work environment where you will have an opportunity to gain influence and be part of making a difference.
Learn more about the company and the products you will be working with here ( and here ( .
We look forward to learning more about you!
#LI-Hybrid
#LI-CM1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
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