18 French Speaking jobs in Thailand

For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best care.

We are part of the APRIL Group, a global insurance specialist with 2,300 staff in 16 countries.

To sustain the growth of the company as well as the expansion of our services we are currently looking for a Claims Administrator - (French Speaking).

Duties & Responsibilities:

- Deliver excellent customer service through high quality and efficient handling of policyholder’s claims
- Understand the clients' needs, eligibility, and coverage, and then provide qualified assistance services correspondingly
- Manage cases proactively by using our internal systems and communicating with all relevant departments
- Formulate, affect, interpret, or implement polices pertaining to strategic claim resolution
- Make prompt and timely decisions on policy cover and settlement costs
- Acquire information as necessary to perform accurate redress calculations
- Achieve set targets in line with required quality standards.

Qualifications:

- Thai Nationality
- Bachelor's degree (medical knowledge is a plus)
- 2+ years of experience in medical/life insurance underwriting or claims processing would be an asset for the role
- Excellent verbal and written communication skills in both French and English
- Proficient in problem-solving situations with multiple stakeholders and capable of developing alternative solutions
- Flexible, capable of working well under pressure and able to work as a team
- Customer-oriented with a service mindset
- Proficient in using computers, Microsoft Office, Internet, and E-mail.

What we offer:

- You will be trained and coached to become proficient in a sought-after profession
- You will integrate into a dynamic and committed team of young professionals
- You will be offered development and career opportunities in a fast-growing tech-driven company
- Office located near BTS Chidlom
- Group Health Insurance & Provident Fund

tech-drivenFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best care.

We are part of the APRIL Group, a global insurance specialist with 2,300 staff in 16 countries.

To sustain the growth of the company as well as the expansion of our services we are currently looking for a **Night Shift Operations Coordinator (French Speaking).**

**Your main responsibilities will include**:
**Medical Assistance**
- Answer clients' requests either by phone or by mail. Communicate in a timely manner and liaise with clients throughout the case
- Ensure that clients' requests are fulfilled understanding the client’s needs, eligibility, and coverage
- Provide a quality assistance service by selecting the most appropriate providers
- Proactively manage cases using our system and communicating with all relevant departments
- Provide clients with advice and make helpful recommendations
- Escalate and work on the resolution of complex cases with your supervisor

**Customer Support/ Claim**
- Handle hospitalization pre-approval by checking the eligibility of coverage and providing close case handling monitoring throughout the process
- Coordinating with our in-house medical team and making sure the costs are reasonable and customary.
- Keep updated the monitoring record daily and make sure all the steps of the process are followed
- Process original invoices in our case-handling system
- Assist the Operation Manager on special projects
- Contribute to other office activities upon request according to workload and priorities

**Your profile**:

- Bachelor’s degree
- A previous experience in nursing, health administration, customer service, or tourism is an asset
- Fluent in both written and spoken French and English
- **Able to work the night shift from midnight - 8 AM of the following day.**:

- Flexibility, adaptability, and a good mindset are key for this role.
- Have excellent communication, interpersonal and analytical skills
- Knowledge of Computer PC, MS-office, Internet, E-mail

**What we offer**:

- You will be trained and coached to become proficient in a sought-after profession
- You will integrate into a dynamic and committed team of young professionals
- You will be offered development and career opportunities in a fast-growing tech driven company.

**Call Center Operations Manager & Sales Managers**
**Outbound Hotel Loyalty Programs**

The objective of HMC’s loyalty solutions is to help hotels increase bottom-line profit, through the recruitment and retention of repeat customers and lowering the cost of business via direct e-commerce channels. Member acquisition is primarily through outbound telesales; target members are managers and owners of small to medium-size business, professionals, and affluent lifestyle individuals.

HMC has several career opportunities available in South-East Asia for **Call Center Operations**
**Managers** and **Sales Managers** who will be responsible for managing the day-to-day operations of telesales teams within a defined region. These positions will coach, motivate, deploy management initiatives, and develop sales practices to achieve sales target results. These are intensive roles in a fast
- paced and dynamic industry, with generous rewards for achieving sales targets.

Scope of Work:

- Direct and implement Call Center best practices.
- Effectively recruit, train, develop and motivate a team of Sales Managers and Team Leaders in an outbound sales environment, both directly and remotely.
- Execute implementation and roll-out schedule for each hotel program.
- Develop and execute Call Centre tactical plans, to ensure efficiency, productivity and profitability of new sales and renewal sales targets of each hotel program.
- Travel to and conduct regular visits/audits of all hotel programs.
- Participates in sales forecasts, territory planning and strategic development of the region.
- Train hotel staff on hotel program.
- Recognize and act on new business opportunities consistent with company strategy.
- Build a positive working atmosphere throughout the region.
- Liaises with Marketing, IT, and Finance teams to ensure a tight and positive working relationship.
- Ensure adherence to Administration, Finance and HR policies and any new company policies which may be introduced from time to time.

**Experience**:

- Hotel Paid Loyalty Program (Experience is highly desirable)
- Call Centre Management (Experience is highly desirable)
- Management of sales agents in a fast-paced B2C telesales environment

**Requirements**:

- Conscientious, self-motivated and dedicated
- Ability to set targets and have achieved them
- Conscientious, self-motivated and dedicated
- High level of integrity and loyalty
- Motivational and positive attitude
- Skilled in making sales and sales techniques
- Ability to analyse data to spot trends and anomalies and act upon it
- Effective written and verbal communication skills.
- Strong inter-personal, analytical and organizational skills.
- Solid understanding of Finance principals, ability to develop sales forecasts and meet profit margins.
- A “hands-on” individual who is self-motivated and with an entrepreneurial spirit.
- Strong quantitative, analytical, and conflict resolution abilities.
- Ability to work in a very fast-faced environment, has high energy, and able to work with and implement change.
- Proficiency in all Microsoft Office products (Word, Excel, PowerPoint, Outlook).
- Able to relocate and travel regularly.

Assets:

- Previous international work experience.
- Fluent in a second language (regional).
- Background within the hospitality, hotel and travel industry desirable.
- Knowledge of CRM technology.
- Prior proven track record work experience across multi-cultural environments within Asia is an advantage.

**We offer an attractive compensation package that includes base salary, generous incentives, and relocation.**

**Job Type**: Contract

Ability to commute/relocate:

- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)

**Call Center Operations Manager & Sales Managers**
**Outbound Hotel Loyalty Programs**

The objective of HMC’s loyalty solutions is to help hotels increase bottom-line profit, through the recruitment and retention of repeat customers and lowering the cost of business via direct e-commerce channels. Member acquisition is primarily through outbound telesales; target members are managers and owners of small to medium-size business, professionals, and affluent lifestyle individuals.

HMC has several career opportunities available in South-East Asia for **Call Center Operations**
**Managers** and **Sales Managers** who will be responsible for managing the day-to-day operations of telesales teams within a defined region. These positions will coach, motivate, deploy management initiatives, and develop sales practices to achieve sales target results. These are intensive roles in a fast
- paced and dynamic industry, with generous rewards for achieving sales targets.

Scope of Work:

- Direct and implement Call Center best practices.
- Effectively recruit, train, develop and motivate a team of Sales Managers and Team Leaders in an outbound sales environment, both directly and remotely.
- Execute implementation and roll-out schedule for each hotel program.
- Develop and execute Call Centre tactical plans, to ensure efficiency, productivity and profitability of new sales and renewal sales targets of each hotel program.
- Travel to and conduct regular visits/audits of all hotel programs.
- Participates in sales forecasts, territory planning and strategic development of the region.
- Train hotel staff on hotel program.
- Recognize and act on new business opportunities consistent with company strategy.
- Build a positive working atmosphere throughout the region.
- Liaises with Marketing, IT, and Finance teams to ensure a tight and positive working relationship.
- Ensure adherence to Administration, Finance and HR policies and any new company policies which may be introduced from time to time.

**Experience**:

- Hotel Paid Loyalty Program (Experience is highly desirable)
- Call Centre Management (Experience is highly desirable)
- Management of sales agents in a fast-paced B2C telesales environment

**Requirements**:

- Conscientious, self-motivated and dedicated
- Ability to set targets and have achieved them
- Conscientious, self-motivated and dedicated
- High level of integrity and loyalty
- Motivational and positive attitude
- Skilled in making sales and sales techniques
- Ability to analyse data to spot trends and anomalies and act upon it
- Effective written and verbal communication skills.
- Strong inter-personal, analytical and organizational skills.
- Solid understanding of Finance principals, ability to develop sales forecasts and meet profit margins.
- A “hands-on” individual who is self-motivated and with an entrepreneurial spirit.
- Strong quantitative, analytical, and conflict resolution abilities.
- Ability to work in a very fast-faced environment, has high energy, and able to work with and implement change.
- Proficiency in all Microsoft Office products (Word, Excel, PowerPoint, Outlook).
- Able to relocate and travel regularly.

Assets:

- Previous international work experience.
- Fluent in a second language (regional).
- Background within the hospitality, hotel and travel industry desirable.
- Knowledge of CRM technology.
- Prior proven track record work experience across multi-cultural environments within Asia is an advantage.

**We offer an attractive compensation package that includes base salary, generous incentives, and relocation.**

**Job Type**: Contract

Ability to commute/relocate:

- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)

Our client is a leading customer service outsourcing.

**Inbound Type**
- Answering questions and suggesting used car detailing customers are looking for. Offering them the right options.
- Providing customers with products and information both in terms of services and loans.
- Solving issues arising from using customer service.
- Explaining and suggesting to clients and those who want to use the company's services the correct information.

**Outbound Type**
- Calling customers to invite and persuade customers to schedule a test drive.
- Providing customers with products and information both in terms of services and loans.
- Handling summary of customer appointment report for weekly and monthly.

**Qualifications**
- Man/Woman, 22-40 years old.
- High school, college, etc.
- Good command of English (reading, writing) and basic office communication (listening & speaking).
- Good communication & problem-solving skills.
- One to two years Of working experience is an advantage.

**SUMMARY OF POSITION**

The jobholder, as Customer Support Officer, is part of Airbus Flight Operations Services and part of the support team belonging to NAVBLUE, customer experience department.

He/She is responsible for the support, training and services of Flight Operations Solutions delivered to the operators.

Primary support activities will include NAVBLUE Operation Control N-OC (Operations Control and Daily Crewing) and N-Crew Product suit (Preferential Crew Bidding/Awarding, Line Bidding/Awarding and Equity Bidding/Awarding) with scope extending to additional products in line with business needs.
The Customer Support Officer is the customers champion and represents their voice into the organization. They are responsible for providing a first class level of Support to Navblue customers and will have regular contact including resolving queries through the NAVBLUE support system (telephone, chat, forums & tickets).

The Customer Support Officer role is transversal and will work across the business at all levels to ensure that customers queries are resolved to their satisfaction, owning the ticket from creation to resolution. This will include working with Product Management, Production, Technical Support and Software Development.

A team player who likes problem solving has good communication skills and is passionate about Aviation.

Aviation industry experience including crew management/rostering and airline scheduling systems is recommended.

This role is working on a shift pattern including weekends and bank holidays on a rotational basis. All details will be provided during the interview process.

**Required Skills/Experience**:

- **Previous experience in a customer service role.**:

- **Able to work to strict deadlines.**:

- **Proven ability to multitask during high stress situations and prioritize work**:

- **Strong analytical and problem-solving skills**:

- **Able to think critically and take a proactive approach to identify problems, issues, and opportunities.**:

- **Strong communication skills written/verbal communication, organizational and customer service skills**:

- **Aviation industry experience including crew management/rostering, airline scheduling systems is desirable although comprehensive training will be provided**:

- **A team player**:

- **Adept at using and learning new software**:

- **Attention to detail & quality minded.**:
**Additional knowledge in the below is beneficial**:

- **Understanding Hotel, Air and Ground Transportation requirements for Crew**:

- **Understanding Crew duty and rest violations**:

- **Understanding the relationship between crew details and flight operations such as crew qualifications/ training records and other information**:

- **Understand the required daily reporting and tracking of crew and aircraft**:

- **Understanding Irregular Operations (IROP) contingency plans**:
**The key missions of the support team are**:

- **Represent and relay customer experience**:

- **Assist and support Flight Operations Solutions deployment**:

- **Optimize customer satisfaction**:

- **Contribute to Customer Services strategy**:
**Duties & Responsibilities**:

- **Act as the main point of customer contact for all products in scope through the NAVBLUE Support Portal.**:

- **Ensure that all customer queries or requests are logged, managed, followed up and closed as per the internal and customer specific SLA’s.**:

- **Troubleshoot queries through all available tools to try to resolve queries before escalation to other teams, performing system changes where required and where permitted through the defined operating procedures.**:

- **Work closely with and assist the Product, Development, Technical Operations and other departments within NAVBLUE to resolve customer issues and improve customer satisfaction.**:

- **Develop basic knowledge on other products in the NAVBLUE suite.**:

- **Complete all training assigned.**:

- **Monitor customer satisfaction and build loyalty by providing excellent customer service.**:

- **Ensure Quality and Health & Safety is always maintained.**:
**CORE JOB Requirement**:

- **Degree/ Diploma In Information Technology or equivalent**:

- **Min 2 years relevant experience**:

- **Good analytical and troubleshooting skills**:

- **Self-motivated, proactive, self-discipline and a service mindset**:

- **Independent, patient, and willing to learn**:

- **Ability to organize and manage multiple priorities**:

- **Good team player and able to work independently**:

- **Possess good attitude**:

- **Ability to work under pressure**:

- **Strong written/verbal communication skills in English**:

- **Experience in crew management/rostering, airline scheduling systems**:

- **Geographical/ Aeronautical Knowledge**:

- **Familiar with Google Workspace and associated programs**:

- **Familiar with usage of a Helpdesk ticketing tool **:**This job requires an awareness of any potential compliance risks and a commitment to act with inte

Job ID
48815

Business
Manufacturing(Automobile)

Job Detail
【Main Duty】
Support work for Japanese engineers
Mainly interpreter and Responding to client inquiries
【Product】
Steel
【Job Description】・Analyze and report product malfunctions
・Communicate Steel-related details with the Japanese head office
・Information update in internal database
・Share feature requests and effective workarounds with team members
・Inform customers about new features and functionalities
・After-sales service for thin plate products
・Cooperating with clients to improve quality and technical problems
・Visit a client with a Japanese engineer
・Other assigned tasks
Report to Japanese

Salary

30,000 - 50,000 (THB)

Location
Bangkok

Required work
experience
【Must】
・Bachelor's Degree
・Male or Female・More than 3 years of work experience as an interpreter
・More than 2 years of sales and support experience
・Intermediate Level of English （TOEIC 750 UP）
・Upper Intermediate Level of Japanese （Must have JLPT N2）
【Advantage】
・who has knowlege about engineering is better
・People who have worked in a company related to iron
・who have worked in a company related to steel

**Industry**: Trading(Food), Trading(Other), Trading(Computer/Telecommunication), Trading(Cosmetics/Healthcare), Trading(Machinery), Trading(Automotive), Trading(Electronics/Semiconductors), Trading(Pharmaceutical/Medical Equipment)
- ** Job Description**:

- Delivery control
- Process orders and ensure on-time delivery.
- Expedite and negotiate with the factory for better delivery.
- Coordinate shipment arrangements with suppliers, forwarders, and brokers.
- Adjust deliveries based on customer requirements.
- Cancel orders upon customer request.
- Analyze current delivery supply to customers.
- Manage service performance and report monthly KPIs to the team leader.

Stock management
- Upload and monitor forecasted deliveries.
- Analyze forecasts and customer demand trends.
- Adjust stock based on demand.
- Manage slow-moving stock.
- Report stock situation monthly to the team leader.
- Return or transfer stock to clear dead inventory.

Issue scrap proposals.
- Perform physical inventory checks.

Negotiation & Problem solving
- Understand customer needs and offer better solutions.
- Visit customers to resolve operational issues.
- ** Requirement**:

- Female, 22- 26 years old.
- Bachelor degree in any filed
- 1 -2 years of experience as a sales co. customer support
- Good Command in English with Toeic Scores 600 up *pls attached TOEIC score if available.
- Computer ability in Excel (V Look Up will be advantage).
- ** English Level**: Level 4 - Conversational Level
- ** Other Language**: English
- ** Working Hour**: 08:00 ~ 17:10
- ** Holiday**:

- Weekends (Sat-Sun)
- Public Holidays (Thailand)
- ** Benefit**:

- Bonus payment twice a year
- Monthly Language allowance for English and Japanese
- Monthly perfect allowance 500 THB
- Medical fee 20,000 THB
- Social security insurance
- Group life insurance
- Providence fund
- Language courses (English & Japanese)
- Activities such as company trip, new year party etc.

**Responsibilities**:

- Handling 70+ calls per day with consumers.
- Negotiating and convincing them to pay their outstanding payments.
- Successfully closing 25% of the calls.

**Requirements**:

- Familiar with verbal and written English communication.
- Ability to handle irate consumers in a professional way.
- Previous experience in a contact center.
- Native language speaker.

Benefits & Perks:

- Market leading salary
- Lucrative commission structure
- Opportunity to grow
- Opportunity to work with diverse team
- Opportunity to handle mature clients
- Experience of great call handling

**Salary**: ฿30,000.00 - ฿40,000.00 per month

Ability to commute/relocate:

- Thailand: Reliably commute or planning to relocate before starting work (required)