18 Hiring Strategy jobs in Thailand

**Additional Information**
**Job Number** 25133165
**Job Category** Revenue Management
**Location** The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Oversees revenue management activities and managers within area of purview. Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.
**CANDIDATE PROFILE**
Education and Experience
+ 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.
OR
+ 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Analyzing and Reporting Revenue Management Data**
+ Analyzes information, identifies current and potential problems and proposes solutions.
+ Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
+ Generates updates on transient segment each period and continually analyzes transient booking patterns.
+ Assists with account diagnostics process and validates conclusions.
+ Maintains accurate reservation system information.
+ Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
+ Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
+ Generates and provides accurate and timely results in the form of reports, presentations, etc.
+ Observes, receives, and otherwise obtains information from all relevant sources.
+ Submits reports in a timely manner, ensuring delivery deadlines.
+ Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
+ Analyze STAR information to assist in development of RevPAR Index forecasts.
+ Generates yearly room revenue budget.
**Managing Revenue Management Strategy**
+ Provides critical input to property leaders for development of market sales strategy.
+ Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.
+ Initiates, implements and evaluates revenue tests.
+ Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
+ Assists hotels with pricing and provides input on business evaluation recommendations.
+ Assists in creating and verbalizing positioning and long-term strategies for all segments (group, transient, catering) that are in alignment with brand standards and property objectives.
+ Provides recommendations to improve effectiveness of revenue management processes.
+ Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
+ Ensures hotel strategies conform to brand philosophies and initiatives.
+ Ensures Operation Teams are aware of current strategies and have the information needed to execute them (daily strategies, current day inventory management, and package inclusions).
**Building Successful Relationships**
+ Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
+ Communicates market direction to revenue management, sales and hotel leaders.
+ Develops constructive and cooperative working relationships with others, and maintains them over time.
+ Develops and manages internal key stakeholder relationships.
+ Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
**Additional Responsibilities**
+ Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.
+ Enters, transcribes, records, stores, or maintains information in written or electronic form.
+ Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
+ Demonstrates knowledge of job-relevant issues, products, systems, and processes.
+ Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
MANAGEMENT COMPETENCIES
**Leadership**
+ **Adaptability** - Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.
+ **Communication** - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.
+ **Problem Solving and Decision Making** - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.
+ **Professional Demeanor** - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
**Managing Execution**
+ **Building and Contributing to Teams** - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
+ **Driving for Results** - Focuses and guides others in accomplishing work objectives.
+ **Planning and Organizing** - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.
**Building Relationships**
+ **Coworker Relationships** - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
+ **Customer Relationships** - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
+ Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
**Generating Talent and Organizational Capability**
+ **Organizational Capability** - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.
+ **Talent Management** - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
**Learning and Applying Professional Expertise**
+ **Applied Learning** - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
+ **Business Acumen** - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
+ **Technical Acumen** - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
+ **Revenue Management** - Knowledge of revenue management concepts, processes and strategies such as average daily rate, revenue per available room, sales cycles and trends, account management, pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports.
+ **Research** - Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics. The ability to know when to seek addition information and where to look to find it.
+ **Inventory Management** - The ability to manage rooms and function space restrictions and thresholds using systems or manually in order to maximize revenue/profit across all segments.
+ **Computer Skills** - The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.
+ **Economics and Finance** - Knowledge of economic principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
+ **Sales and Marketing** - Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics.
+ **Basic Competencies** - Fundamental competencies required for accomplishing basic work activities.
+ **Basic Computer Skills** - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
+ **Mathematical Reasoning** - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
+ **Oral Comprehension** - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
+ **Reading Comprehension** - Demonstrates understanding of written sentences and paragraphs in work-related documents.
+ **Writing** - Communicates effectively in writing as appropriate for the needs of the audience.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**MAIN PURPOSE OF ROLE**
Support Head of Omnichannel to initiate and drive omnichannel's strategic direction that supports customer acquisition and retention. The role will also lead complex, data-driven projects from strategy through execution, with a strong focus on achieving key business KPIs and ensuring the company remains ahead of market trends in customer experience and engagement.
**MAIN RESPONSIBILITIES**
+ Lead omnichannel projects to drive customer acquisition and retention.
+ Drive strategic omnichannel initiatives to ensure the company stays ahead of market trends and delivers seamless customer experiences across all touchpoints.
+ Develop and manage customer data segmentation, lifecycle marketing, and automation strategies.
+ Evaluate and implement new tools and technologies to support CRM and omnichannel efforts.
+ Analyze customer data to identify insights and opportunities for business improvement.
+ Own dashboarding/reporting and define relevant for Omnichannel activation projects.
**Required Qualifications:**
+ Master's degree in Business, Marketing, Data Analytics, or a related field.
+ 5+ years of experience in CRM, customer experience, or omnichannel marketing.
+ Strong understanding of customer data platforms (CDPs), marketing automation tools, and analytics platforms.
+ **Preferably with experience in CRM, database management, and customer insights within the banking, insurance or telecommunications industry.**
+ Strong analytical skills with the ability to interpret complex data cross-functionally and translate insights into actionable strategies.
+ Excellent project management skills with the ability to lead cross-functional initiatives and manage multiple priorities.
+ Proven track record of delivering measurable results through CRM and omnichannel strategies.
+ Proficiency in CRM database and analytic tools such as Salesforce, Google Analytics, Power BI, etc.
+ Proficiency in English (written and verbal).
+ Excellent communication and interpersonal skills.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

**Additional Information**
**Job Number** 25118475
**Job Category** Revenue Management
**Location** Sheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand, 10110VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
No Standard Job Description Available.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Company Description
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit Follow Allergan Aesthetics on LinkedIn.
Job Description
Reporting to the Lead, Strategy & Program Development, this role is accountable for developing, executing, and managing Allergan Medical Institute (AMI) medical education programs focused on educating aesthetic healthcare providers (HCPs) on the Facial Aesthetics portfolio of products. In this role, the manager fosters strong relationships internally with AMI team, brand marketing teams, sales personnel, Medical Affairs, legal and compliance and externally with the AMI Faculty & Trainer, Key Opinion Leaders, Agency partners, and assists in creating innovative, best-in-class product education initiatives and HCP development to support the overall goals and objectives of the company.
Education Activities :
+ Develop and manage medical education strategy, programs/curriculums and operation plans working closely with the lead, AMI members and cross-functional teams, with a focus on enhancing customer engagement and experience on AA products.
+ Strategically develop, enhance and manage the 'AMI Faculty of Experts' speaker's bureau to develop advocates of AMI Medical Education strategy.
+ Manage multiple projects simultaneously and accelerate Medical Education activities for the purpose of promoting the appropriate and optimal use of AA products.
+ Plan, Review and Manage AMI/AA Medical Education messages among internal/external stakeholders (e.g. AMI team, cross-functional team, Faculty/Trainer, etc.).
+ Manage and review monthly program/plan analytics and present findings/recommendations to the manager and team.
+ Effectively work with contingent/temp workers and manage direct agency partners on AMI activity planning and program operations.
+ Cultivate strong relationships with cross functional departments.
+ Ensure programs are executed compliantly and in-line with regulatory and legal regulations.
+ Take a proactive approach in researching new trends in facial aesthetics.
+ Manage the expense within the agreed budget and contribute towards the setting of future budgets.
+ Travel to select programs, events, and conventions.
Workplace Health & Safety :
+ Proactively participate in Allergan's WHS programs, adhere to policies and promote a safe work environment at all times.
Qualifications
+ Bachelor's degree or higher.
+ Successful completion of relevant tertiary qualifications - science, healthcare or business related is preferred.
+ Minimum 5 years of marketing or medical roles within Aesthetic/Pharmaceutical/Device or consumer goods experience.
+ A strong understanding of educational program delivery as part of a marketing/brand management role is preferred.
+ Experience in brand management roles/ medical strategy and education/ KOL development & event management would be advantageous.
+ Strong commercial, marketing/brand management background with a proven track record of achieving targets.
+ Passion and enthusiasm for education and driving behavioral change.
Strategic & Analytical Skills:
+ Strategic thinking and ability to execute tactics on time
+ Financial/budgetary experience
+ Strong creative and conceptual thinking skills
+ Strong problem resolution skills
+ Navigates ambiguity - positively and proactively reacts to and manages ambiguous or unclear situations
Collaboration & Interpersonal Skills:
+ Self-starter, able to collaborate with others to accomplish objectives
+ Ability to work in a team environment
+ Ability to build relationships, collaborate and influence key external and internal stakeholders
+ Ability to effectively interact with all levels of executive management
Communication & Customer Engagement:
+ Excellent presentation, communication, and writing skills
+ Ability to effectively engage with customers in a professional and compliant manner
+ Receptivity to feedback - welcomes and acts on feedback and displays humility
Organizational & Technical Abilities:
+ Ability to set priorities and handle multiple tasks simultaneously with a high level of efficiency and flexibility
+ Outstanding organizing skills with close attention to detail
+ Intermediate or above skills in Microsoft Word, Excel, PowerPoint and Outlook
Additional Requirements:
+ Ability to travel both internationally and domestically
Additional Information
The Allergan Medical Institute® (AMI) is dedicated to promoting excellence in clinical practice and improving patient outcomes. As a world leader in medical aesthetics, Allergan Aesthetics (AA) is deeply committed to keeping clinicals at the forefront of facial aesthetics by providing omnichannel Medical Education Events that are designed and executed to develop educational journey of HCP (Health Care Providers) and upskill them with the use of AA facial injectables products.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

**Additional Information**
**Job Number** 25120506
**Job Category** Reservations
**Location** Empire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand, 10120VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; no work experience required.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new reservations sales business to achieve personal and property revenue goals.
- Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Conducting Daily Reservations Sales Activities**
- Responds to incoming reservations sales opportunities for the property that are outside parameters of the .
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Assists in monitoring group reservation forecast data.
- Coordinates with sales and Convention Services to process rooming lists and reservation cards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Assists with monitoring accuracy of reservation sales orders within tracking systems.
- Tracks no-show reservations and processes charges as needed.
- Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
- Manages wait list and prioritizes order of wait list contacts to be made.
- Prepares work and maintenance orders.
**Providing Exceptional Customer Service**
- Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Sets a positive example for guest relations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Handles guest complaints and disputes following the instant pacification procedures.
**Managing and Conducting Human Resource Activities**
- Monitors reservations sales agents while on phone calls.
- Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Utilizes all available on the job training tools for employees.
- Creates monthly labor scheduling for team.
**Additional Responsibilities**
- Utilizes applicable intranet for resources and information.
- Creates contracts as required.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**IMG - International Markets Group e.g. Australia & New Zealand, India, South Africa, Thailand, emerging and distributor markets**
**Leads IMG Integrated Customer Communications Strategy across Brand, Product and Experiences**
+ Owns and leads development of integrated customer communications strategy and content spanning Marketing, Social, CX, FCSD, VP and Connectivity, including Strategic Intent and Creative Brief through to Brand Story and Creative Development.
+ Responsible for integrated customer communications strategy playbook, adoption, and sustainment.
+ Enables and supports IMG local Markets with integrated communications strategic capability and development.
+ Responsible for overall integrated customer journey communication architecture, moments, and resulting strategies
+ Determines role of Brand, Product, CX, and CRM offerings in customer communications strategy.
+ Acts as primary IMG Central liaison with local Market MarCom leads for customer communications, ensuring collaboration and integration of central initiatives.
+ Leads and provides strategic counsel on IMG market research programs relating to customer communications.
+ Leads IMG Marketing Communications strategic business projects, reviews and sprints as required.
+ Supports on marketing strategy for special IMG business and communications projects.
+ Sets the early direction of brand and customer communication strategy to support IMG's EV transformation, inclusive of Connectivity and Marketing Services.
**Leads IMG interface with Global Marketing for Brand, Product and Experiences**
+ Represents IMG in Global Marketing meetings and leads responses to Global/CMO office assignments on customer communications integration/assets working with Agency partners and market leads.
+ Serves as regional SPOC for both IMG led and globally led Asset Development programs, including the IMG-led Ranger global assets workstream.
+ Responsible to champion and manage IMG Brand Licensing and Merchandising requirements with global office.
+ Leads rollout of global brand strategy and guidelines across IMG
**Manages Agency partners to deliver Integrated Customer Communications**
+ CX: Defines and leads CX customer communications strategy and content
+ Connectivity: Leads integrated customer communications of Connectivity offerings e.g. FordPass / SYNC®
+ Manages Fixed Marketing budgets, identifies ongoing efficiencies and business optimization opportunities related to assets and communications.
+ Co-leads annual Agency rating process and global submissions/reviews related to customer communications.
**Leads Development of regional scalable Creative Assets for Brand, Product and Experiences**
+ Leads development of scalable demand creation/fulfillment mid-funnel content.
+ Leads development of regional launch and sustainment of 360° creative assets in support of local market requirements ensuring maximum flexibility, reusability, and production efficiency between IMG markets.
+ Supervises agency resources and regional launch budget on delivery of assets as defined in the Scope of Work.
**Leads Development of Marketing GTM Launch Plan**
+ Leads development of centralized marketing launch/GTM plans and execution for IMG.
+ Leads IMG regional marketing launch meetings and activities as required.
+ Leads integration of marketing launch plans cross-functionally e.g. Media Comms, CX, Training, etc
+ Leads and governs centrally led IMG Product / Non-Product GTM customer communication planning.
**Co-Leads Regional Marketing Communication Governance**
+ Responsible for IMG governance and implementation of global brand framework, standards and tools.
+ Co-leads the integrated marketing GTM process of new products, services, and experiences for IMG, in close collaboration with global, regional, and market business leads.
+ Co-leads Brand, Product, Service, and Experiences Immersions, Launch Review milestones, and GTM meetings.
+ Leads IMG governance processes and interfaces with market partners on Brand, Product and Experience as relates to Marketing Communications.
**Guides Effective, Efficient Media Strategy**
+ Develops regional media strategy and tools to support market media effectiveness and efficiency.
+ Responsible to lead scalable regional media partnership innovation, pilots, and test/learn initiatives e.g. Google, etc.
+ Reviews regional media spend and performance, provides guidance on effectiveness/efficiency opportunities.
**Direct Reports**
+ Actively manages and develops LL6/GSR direct reports, supporting talent growth and retention
+ IMG Marketing Integration Fulfillment Manager (LL6). GM IMG MS&I strategizes/designs/plans customer communications integration while Marketing Integration Fulfillment Manager ensures implementation end-to-end.
+ IMG Governance and Distributor Marketing lead to support with GTM coordination, agency scope, and distributor marketing materials.
_(Refer to JD above)_
#LI-PC
+ Degree in Marketing or Business Management
+ At least 15-20 years of experience in Marketing, Brand and Communications
+ Automative experience is beneficial
+ Prior experience in brand strategy, developing marketing launch strategy / plans will be beneficial. Product marketing competency is an advantage.
+ Expert communication skills and a high-performance collaborative team player.
+ Strategic, proactive leader with superior management skills and senior presence
+ Optimistic 'can-do' attitude, promoting customer centricity and simplification.
+ Dependable, committed, and highly responsible to deliver outcomes
+ Confidently able to lead, motivate, and manage others by influence - especially important with cross-functional integration
+ Experience with Regional Marketing and understanding of IMG markets
+ Flexibility on working hours given global HQ and market time zone differences
+ Ability to lead and manage NDA projects, craft business narratives suitable for review with executive level leadership.
**Requisition ID** : 45579

**Additional Information**
**Job Number** 25133125
**Job Category** Reservations
**Location** Empire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand, 10120VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; no work experience required.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new reservations sales business to achieve personal and property revenue goals.
- Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Conducting Daily Reservations Sales Activities**
- Responds to incoming reservations sales opportunities for the property that are outside parameters of the .
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Assists in monitoring group reservation forecast data.
- Coordinates with sales and Convention Services to process rooming lists and reservation cards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Assists with monitoring accuracy of reservation sales orders within tracking systems.
- Tracks no-show reservations and processes charges as needed.
- Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
- Manages wait list and prioritizes order of wait list contacts to be made.
- Prepares work and maintenance orders.
**Providing Exceptional Customer Service**
- Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Sets a positive example for guest relations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Handles guest complaints and disputes following the instant pacification procedures.
**Managing and Conducting Human Resource Activities**
- Monitors reservations sales agents while on phone calls.
- Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Utilizes all available on the job training tools for employees.
- Creates monthly labor scheduling for team.
**Additional Responsibilities**
- Utilizes applicable intranet for resources and information.
- Creates contracts as required.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
KEY RELATIONSHIPS:
Hiring Managers, Department Managers & People Leaders
HR Team
Sales Trainer & Recruiters, Call Centre Recruiters and other recruiters in the business
Recruitment colleagues in Wyndham US
External Stakeholders (e.g - Taleo, job boards, LinkedIn, recruitment agencies, Organisational Psychologist, newspapers, schools and universities)
PRIMARY OBJECTIVES:
To actively contribute to the company vision of making holiday dreams come true by providing operational and strategic leadership of all talent, acquisition and retention related activities across our Asia Pacific operations. including providing outstanding levels of customer service, advice and expertise to people leaders, recruitment teams and the HR team to support their talent acquisition strategies and activities.
PRINCIPAL RESONSIBILITIES: (Include but not limited to)
Talent
 Reviewing internal HRIS, AES, Survey and Tableau data to generate understanding of key patterns, feedback, areas for improvement in relation to our recruitment and retention strategies.
Reviewing external industry data and research, generational motivators and global recruitment trends to improve and create efficiencies within our own processes and promote understanding throughout our leaders.
nvolvement in the annual talent review process as well as supporting people leaders and the HR team in recognizing & nurturing current talent.
ssist in maintaining best practice recruitment and selection tools including all recruitment related templates
anagement of our various digital career pages and websites and talent databases.
Acquisition
esponsible for developing a successful talent acquisition strategy with key focus on improving our current and future sourcing and retention processes
eading the development and implementation of an effective employer brand and working with stakeholders across the business to embed this throughout various means
upporting the continued expansion of our Hotel Group and Timeshare operations across South East Asia including assistance with hotel pre-openings and mass recruitment facilitation.
POSITION DESCRIPTION
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esponsible for end-to-end recruitment specifically focusing on high-level positions (M band and above) across the business as well as support where required of other roles.
anagement of the administration required to handle all enquiries, reporting, efficiency improvement in the use of our ATS, Taleo and other online job portal systems eg. Seek, LinkedIn.
onsult and provide advice to people leaders and recruiters as required on the effective recruitment methods for open vacancies including the clear development and partnership of forming job briefs
evelop and implement sourcing strategies for open vacancies, in particular hard to fill roles
e a point of contact for recruitment agencies when building new contacts and for assistance with specific roles.
dentify, investigate and monitor current sourcing platforms and systems whilst thinking innovatively about new sourcing means
ssist the HR team in liaising with internet and print advertising media for job advertisements, ensuring all advertisements reflect Company image and values.
oordinate skill testing and psychometric assessment process to support the recruitment process
nsure there are checks and processes in place to evaluate employed candidates are meeting legal, immigration and compliance requirements to hold their positions within the organisation.
Retention
nsure consistent and high level candidate care at all stages of recruitment by leading projects focused on evaluating , reviewing and improving the care provided throughout the process
rovide ongoing support and assistance to hiring managers and Sales Area Recruiters in interviewing and selection techniques and skills.
un effective weekly recruitment meetings with the HR team
egular review and update of supplier contracts and ensure return on investment is achieved eg. Seek, LinkedIn, Taleo
General
isplay innovation through inspiring, creating and improving processes and products.
how integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
isplay leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Req ID: 126498
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
**Detailed Description**
**Knowledge/Skills/Competencies**
**Typical Experience**
**Typical Education**
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.