255 Hospitality & Tourism jobs in Thailand

รับสมัคร Hotel Manager จำนวน 3 อัตรา

รายละเอียดงาน

- วางแผนอัตรากำลังคนในการปฏิบัติงาน ควบคุมดูแลการปฏิบัติงานของพนักงานในแต่ละแผนกให้เป็นไปด้วยความเรียบร้อย และพัฒนาผู้ใต้บังคับบัญชาในการปฏิบัติหน้าที่ ภายใต้นโยบายและมาตรฐานการให้บริการของเครือโรงแรมบีทูอย่างมีประสิทธิภาพ

- กำหนดหน้าที่ ความรับผิดชอบ และระบบการดำเนินงานของพนักงานในแผนกต่างๆ ภายในองค์กร

- ฝึกอบรมพนักงานให้มีความพร้อมในการให้บริการและปฏิบัติงานอย่างมีคุณภาพและสม่ำเสมอ

- ควบคุมดูแลการขายห้องพัก อาหารและเครื่องดื่ม ผลิตภัณฑ์อื่นๆ ของโรงแรม รวมไปถึงทรัพย์สินของโรงแรม และดูแลยอดขายให้สอดคล้องกับนโยบายของบริษัท

- บริหารรายรับ - รายจ่ายให้เป็นไปตามเป้าหมายและงบประมาณขององค์กร

- สร้างความสัมพันธ์ การสื่อสาร และการประสานงานที่ดีกับลูกค้าและแผนกอื่นๆ

- รับเรื่อง Complain จากลูกค้า แก้ไขปัญหาและให้คำแนะนำแก่พนักงานในการแก้ไขปัญหาให้กับลูกค้า

- มีความรับผิดชอบในหน้าที่ พร้อมรับมือกับสถานการณ์ต่างๆ ที่เกิดขึ้นโดยไม่คาดหมาย หรือกรณีฉุกเฉิน และสามารถดูแลผู้ใต้บังคับบัญชาที่ปฏิบัติงาน ตลอดเวลา 24 ชั่วโมง

คุณสมบัติ

- สำเร็จการศึกษาระดับปริญญาตรีขึ้นไป

- มีประสบการณ์ด้านการบริหารจัดการโรงแรมอย่างน้อย 5 ปีขึ้นไป

- มีความสามารถในการสื่อสารภาษาอังกฤษได้ดี

- มีความซื่อสัตย์สุจริต และรับผิดชอบงานที่ได้รับมอบหมาย

- เป็นผู้มีความรับผิดชอบสูง มีความกระตือรือร้น และมุ่งมั่นในการทำงาน

- ประพฤติตนเป็นตัวอย่างที่ดีแก่พนักงานในแผนก ทั้งเรื่องงานและเรื่องส่วนตัว

กรุณาส่งประวัติส่วนตัวและประวัติการทำงาน พร้อมกับระบุเงินเดือนที่ต้องการ ส่งเป็นไฟล์ MS Word หรือ PDF. ส่งมาที่ E-mail : เท่านั้น เพื่อพิจารณา หรือ Tel

Basic Function:

The Hotel Manager is tasked with ensuring the efficient management of the operation, in close cooperation with the management team and support from Corporate Office, to maximize revenue and profitability while ensuring employee and guest satisfaction.

Duties and Responsibilities:

1. Collaborate with the management team to oversee the property's daily operations, with a focus on delivering high-quality guest service and satisfaction, addressing guest complaints promptly and effectively.
2. Coordinate the implementation and maintaining the sustainability of (CHR) hotel policies and procedures.
3. Analyze departmental operations and implement improvements, discussing forecast variations with department heads.
4. Conduct regular meetings with department heads to review operations, objectives, and address concerns.
5. Lead daily operations meetings, financial performance reviews, department heads' meetings, and sales and training meetings.
6. Attend major employee meetings (employee welfare committee meetings) and activities (employee awards functions; sports events; annual party; environmental clean-ups etc).
7. To be responsible for interviewing and hiring of the management team (with subsequent approvals from CHR) as well as conducting regular performance appraisals for the Management team.
8. Coordinate and guide the annual business plan preparation, delegating as much as possible but at the same time providing encouragement and advice to those under his authority.
9. Supervise and assist in the implementation of hotel/departmental training and ensure that training of all employees at all levels is carried out on an ongoing basis.
10. Analyze guest ledger accounts on a regular basis and recommend what action to be taken in case of overdue accounts and supervise the monthly hotel credit meeting.
11. Conduct daily inspections of guest and non-guest areas, ensuring cleanliness and maintenance standards are met.
12. Regularly inspects, at random, guest rooms to ensure their standard of cleanliness and maintenance in every detail. This is especially important prior to the arrival of VIP guests.
13. As a matter of priority, meets as many guests as possible either upon check-in, upon departure, around the pool or at the restaurant daily. Entertains guests for a drink or meal on a regular basis. Entertainment of visiting tour operators, agent fam trips, return guests and other designated VIPs are a priority.
14. Hosts the routine guests' cocktail party, along with other key hotel executives.
15. Conducts sales calls to key accounts/supporters, either locally or regionally, at regular intervals. The GM/Resort Manager is ultimately responsible for filling the hotel. The GM/Resort Manager must also chair the property sales meetings and track business intake/pick-up and liaise with sales on strategies/plans accordingly.
16. Monitor competitors and market trends in general and determine how these developments/changes may impact upon the property.
17. Responsible for setting the pricing for all services to ensure maximum profitability, while also overseeing the monitoring of internal control systems.
18. Reviews and acts upon all departmental reports and guest comments and recommends the appropriate course of action.
19. Responds to guest feedback in person, especially negative comments, and postings on websites like Tripadvisor, with guest satisfaction in mind.
20. Promotes good community relations by actively supporting local authorities, events and participating in the same.
21. Oversees Health and Safety compliance for the resort, ensuring adherence to minimum standards and implementing necessary actions. This encompasses life safety protocols and procedures, including Tsunami drills, fire evacuation drills, etc.
22. Takes charge of all major hotel property and/or guest/employee incidents and accidents, ensuring proper care and attention to the individuals involved. Incidents must be properly documented and informed to all concerned. No unauthorized reporting to the media of any incident which will bring the name of the hotel into disrepute is allowed.
23. Remain accessible to employees and willing to engage in discussions with them at all times.
24. Responsible for preparing the monthly MIR for submission to the Corporate Office. Also required to attend performance review meetings, GM meetings, and any other requested meetings
25. Being required to perform management duties typical of the management level, and any other assigned tasks. Seek assistance and support from the Corporate Office whenever necessary.
26. Maintains good relations with the owning company and manages their assets in a responsible manner and attends regular performance reviews with the owners.
27. Due to the remote location of the resort, this position is required to live on the resort and to ensure effective management and supervision is maintained 24/7.
28. Responsible for supervising and maintaining employee accommodation/dormitory facilities at the level expected by CHR and that employee welfare is also maintained.
29. To maintain in top operating condition the marine vessels and associated facilities that belong to the resort and to ensure that appropriate revenue generated from these vessels contribute to the overall profitability of the resort.
30. Manage the effective ordering and timeliness of all supplies from the mainland to ensure that a consistent level of service and product delivery is maintained

การจ้างงาน

full-time

**ปฏิบัติงานที่ วังยาว ริเวอร์ไซด์ รีสอร์ท นครนายก**

-ไม่จำกัดเพศ

-หากมีประสบการณ์ด้านการทำ reservation โรงแรม จะพิจาณาเป็นพิเศษ

-รักงานบริการ

-มีบุคลิคภาพและอัธยาศัยดี

-พร้อมที่จะเรียนรู้

**ปฏิบัติงานที่ วังยาว ริเวอร์ไซด์ รีสอร์ท นครนายก**

1. การจัดการการจองห้องพัก: จัดการทุกขั้นตอนของการจองห้องพัก รวมถึงการสอบถาม การยืนยัน และการยกเลิกการจอง ผ่านทางโทรศัพท์ อีเมล หรือแพลตฟอร์มออนไลน์

2. การให้ข้อมูล: ให้รายละเอียดที่ถูกต้องเกี่ยวกับประเภทห้องพัก ราคา แพ็กเกจ ห้องว่าง และสิ่งอำนวยความสะดวกของโรงแรม

3. การบริการลูกค้า: ช่วยเหลือแขกเกี่ยวกับความต้องการในการจองห้องพัก ตอบคำถาม แก้ไขปัญหา และรับรองประสบการณ์การจองห้องพักที่ดี

4. การประสานงาน: ทำงานร่วมกับแผนกอื่นๆ ของโรงแรม เช่น แผนกต้อนรับและฝ่ายบัญชี

**ปฏิบัติงานที่ วังยาว ริเวอร์ไซด์ รีสอร์ท นครนายก**

-Uniform

-Service charge

-ประกันสังคม

-อาหารพนักงาน

-วันหยุดสัปดาห์ละ 1 วัน

-วันหยุดประจำปี 13 วัน

-วันหยุดพักร้อนประจำปี

Service Charge

ไม่ข้อมูล

Job Requirement

The Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing daily operations and ensuring cleanliness and service standards are consistently met. Responsibilities include supervising staff, scheduling, inspecting rooms and public areas, managing supplies, training employees, and handling guest concerns to maintain a clean, organized, and welcoming environment.

Qualifications Required

• Minimum 8 years of experience in housekeeping.
• Education: High school diploma to Bachelors degree.

Additional Information

Job Number

Job CategoryRooms & Guest Services Operations

LocationSheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand, 10110

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Company Description

Destination Group is dedicated to creating an engaging environment that attracts top talent in the industry. We strive for a culture of FUN, exceptional service, and innovative solutions. Our company embraces diversity, promotes well-being, and supports a global career environment. We manage a diverse portfolio of iconic American brands and locally founded brands, and our hotels are known for their innovative designs and world-class experiences. We are passionate about making things great and creating a wonderful place to be.

Role Description

This is a full-time, on-site role located in Phuket for a Hotel F&B Manager. The Hotel F&B Manager will be responsible for overseeing food and beverage operations, ensuring excellent customer service, managing budgets, and training staff. Day-to-day tasks include supervising food service activities, managing inventory, maintaining quality standards, and coordinating with other departments to enhance the overall guest experience.

Qualifications

• Experience in Food Service and Food & Beverage management
• Strong Customer Service skills and the ability to ensure guest satisfaction
• Proficiency in Training staff and developing effective teams
• Skills in Budgeting and financial management
• Excellent leadership and organizational skills
• Ability to work independently and as part of a team
• Experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality Management, Business, or a related field

Overview

The Travel and Experience Specialist is the premier ambassador for member travel experiences, owning end-to-end journey design, fulfillment, and optimization. This role drives the strategic direction of member travel experiences across Thailand and Wyndham Asia properties, with MS Consultants serving as trusted specialists under the Travel and Experience Specialist guidance.

Key Responsibilities:

· Own the end-to-end member travel journey: discovery, planning, booking, execution, and post-travel insights.

· Lead cross-functional collaboration with Hotel Reservations, Sales, Properties, and Partners to design highly personalized itineraries and unique experiential packages.

· Develop and curate destination playbooks, exclusive member benefits, and partner experiences; continuously improve value propositions.

· Proactively manage complex travel requests, and seasonal capacity with a proactive resourcing plan.

· Mentor and supervise MS Consultants in delivering consistent, high-impact member service; ensure service standards are replicated across all touchpoints.

· Own proactive travel risk management: anticipate disruptions, secure alternatives, and communicate clearly to members with confidence.

· Maintain robust member profiles with travel preferences, history, and sensitive data handling in compliance with privacy standards.

· Create and deliver training for MS Consultants, a best-in-class member experience.

· Perform any other duties as assigned by Member Services Manager.

Required Skills and Qualifications:

· 2–3 years in luxury/hospitality travel planning or concierge leadership; timeshare/hospitality experience strongly preferred.

· Deep expertise in global destinations, with Thailand as a core hub; strong network of local partners.

· Demonstrated leadership capability: mentoring, coaching, and cross-functional influence.

· Multilingual: Thai and English at a professional level; additional languages advantageous.

· Exceptional strategic thinking, problem-solving, decision-making under pressure, and retention skills

· Advanced proficiency in travel booking platforms, data analytics, and project management.

· Superior communication and presentation skills; highly customer-centric with a proactive ownership mindset.

Additional Information

Job Number

Job CategoryRooms & Guest Services Operations

LocationBangkok Marriott Hotel The Surawongse, 262 Surawong Road Si Phraya, Bangkok, Bangkok, Thailand, 10500

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The opportunity

Paradox Resort Phuket is seeking a dynamic and experienced Senior Sales Manager to join our team. In this pivotal role, you will be responsible for driving sales growth and cultivating strong relationships with our key clients and partners. As a seasoned professional with a proven track record in the hotel industry, you will play a crucial part in shaping the strategic direction of our sales efforts and contributing to the overall success of our resort.

Key responsibilities

1. Develop and execute comprehensive sales strategies to achieve revenue targets
2. Identify and pursue new business opportunities, leveraging your extensive industry network
3. Manage and nurture relationships with existing clients, ensuring a high level of customer satisfaction
4. Collaborate with the marketing team to develop and implement effective promotional campaigns
5. Analyse market trends, competitor activity, and customer need to inform sales planning
6. Provide leadership and guidance to the sales team, fostering a culture of excellence and continuous improvement
7. Contribute to the development of sales-related policies, procedures, and best practices
8. Prepare and present detailed sales reports, forecasts, and strategic recommendations to management

What we're looking for

1. Minimum 5 years of proven experience in a sales role within the hotel or hospitality industry
2. Demonstrated success in achieving and exceeding sales targets
3. Excellent relationship-building and client management skills
4. Strong negotiation and contract management capabilities
5. Proficient in data analysis, sales forecasting, and performance reporting
6. Exceptional communication and presentation skills, both verbal and written
7. Ability to lead and motivate a team of sales professionals
8. Thorough understanding of the hotel industry, market trends, and competitive landscape

We welcome applications from candidates with diverse backgrounds and encourage individuals with disabilities to apply.