14 Hospitality Support jobs in Thailand
Guest Services Assistant - Phuket
Posted today
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- คุณสมบัติพื้นฐาน
- งานประจำ- 0 - 3 ปี- ภูเก็ต- ปริญญาตรี- สามารถเจรจาต่อรองได้- หน้าที่และความรับผิดชอบ
- Checking documentation: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass
- Tagging luggage and carry on inspection, referred to Teams & Conditions
- Boarding guest to the aircraft
- Deplaning guest from the aircraft
- Providing assistance to guest if any special need: wheelchair, NTL, etc.
- Responsible for ensuring Guest Service operations are conducted in accordance with applicable regulations, compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia
- Handling documents: GD, crew sign, collecting departure and arrival immigration card
- คุณสมบัติ
- Bachelor's Degree in any filed with customer service or ground service experience
- Experience in working as Guest Service, Ground Service, Customer Service in Airline Industry is advantageous
- Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
- Proficient in oral and written English and Thai or local language where staff is located
- Possess good interpersonal and communication skills with TOEIC scores above 600 is advantageous
- Have clear Criminal Record result Report verified by Royal Police Clearance Office
- Able to work on shift with flexible hours
ดูคุณสมบัติเพิ่มเติม
- สวัสดิการ
- Life insurance(ประกันชีวิต)
- กองทุนสำรองเลี้ยงชีพ
- การฝึกอบรมและพัฒนาพนักงาน
- ประกันสังคม
- ประกันสุขภาพ
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
ดูสวัสดิการเพิ่มเติม
Guest Services Assistant (Chiang Mai)
Posted today
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Job Description
**Your Responsibilities**
The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.
**Your Duties**
- Checking documentation: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass.
- Tagging luggage and carry on inspection, referred to Teams & Conditions. - Boarding guest to the aircraft.
- Deplaning guest from the aircraft. - Providing assistance to guest if any special need: wheelchair, NTL, etc.
- Ensuring Guest Service operations are conducted in accordance with applicable regulations, compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia.
- Handling documents: GD, crew sign, collecting departure and arrival immigration card.
**Your Traits**
- Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
- Proficient in oral and written English and Thai or local language where staff is located
- Possess good interpersonal and communication skills with TOEIC scores above 600 is advantageous
- Able to work on shift.
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Guest Services Assistant - Hat Yai (3-month
Posted today
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Job Description
- คุณสมบัติพื้นฐาน
- งานตามสัญญาจ้าง รายเดือน/รายปี- 0 - 3 ปี- สงขลา- ปริญญาตรี- สามารถเจรจาต่อรองได้- หน้าที่และความรับผิดชอบ
**Responsibilities**:
- Boarding Passenger : Documentation check: passport checking (International) and I.D. matching (Domestic), at boarding gate
- Providing information to AOT about flight times, gate changes, delays, and other pertinent information
- Deplaning passenger from the aircraft.
- Providing assistance to passenger if any special need: wheelchair, Not To Land passenger, etc.
- Ensuring Guest Service operations are conducted in accordance with applicable regulations, compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia.
- Handling documents:(Managing Trip Flight Record ) GD, crew sign Pax Manifest Cargo Manifest
- Submitting flight documents to airport tax, airport flight procedure, immigration, custom and health control
- Checking and reconcile number of boarded passenger for airport tax.
- Issuing Document in case passenger did not receive baggage ( on arrival )
- Other as per GSO assigned
คุณสมบัติ
**Qualifications**:
- Bachelor's Degree in any filed with customer service or ground service experience
- Experience in working as Guest Service, Ground Service, Customer Service in Airline Industry is advantageous
- Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
- Proficient in oral and written English and Thai or local language where staff is located
- Able to work on shift with flexible hours
- Possess good interpersonal and communication skills with TOEIC scores above 600 is advantageous
ดูคุณสมบัติเพิ่มเติม
- สวัสดิการ
- ประกันสังคม
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
Guest Services Assistant (3-month Contract) (Hat
Posted today
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Job Description
**Your Responsibilities**
The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.
**Your Duties**
- Checking documentation: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass.
- Tagging luggage and carry on inspection, referred to Teams & Conditions. - Boarding guest to the aircraft.
- Deplaning guest from the aircraft. - Providing assistance to guest if any special need: wheelchair, NTL, etc.
- Ensuring Guest Service operations are conducted in accordance with applicable regulations, compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia.
- Handling documents: GD, crew sign, collecting departure and arrival immigration card.
**Your Traits**
- Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
- Proficient in oral and written English and Thai or local language where staff is located
- Possess good interpersonal and communication skills
- Possess good interpersonal and communication skills with TOEIC scores above 600 is advantageous
- Able to work on shift with flexible hour
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Customer Support
Posted today
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Job Description
Our Chiang Mai office is centrally located on Suthep Road, whilst we expect you to work from office most days, partial remote work is also possible.
We are a small company, with a total of 24 employees. You will be working directly with founders of the company, with lots of potential for career growth.
ประกันสังคม
ปริญญาตรี
1 ปีขึ้นไป
- Handle and work with colleagues to resolve complaints and glitches.
- Have very good communication skill in Thai and English.
- Great at multitasking, for example handling multiple chats at a time.
บริษัท ซักรีดออนไลน์ บริการรับ-ส่งถึงที่ ในตัวเมืองเชียงใหม่ ทำงานด้วยระบบเทคโนโลยีทันสมัย
Customer Support/customer Success (English)
Posted today
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A High Career Path with Good Benefits.
Friendly, Cozy & Delicious.
Customer Support is a liaison, providing product/service information, answering questions, and resolving any emerging problems that our customer accounts might face with accuracy and efficiency. Customer Support has patience, empathetic, and passionately communicative loves to talk, and understands the value of good communication skills. You should be able to put yourself in customers shoes and advocate for them when necessary.
Help and support customers on a daily basis to ensure operations run smoothly.
Provide product and service information to customers, and ensure all problems, complaints, and inquiries are solved within a timely manner.
Keeping records of customer interactions, transactions, comments, and complaints.
Collect and update any relevant data relating to feedback/complaints/ recurring issues and provide reports and insights to the manager/team lead.
Monitor and develop own performances on a regular basis, including pending cases following up.
Liaise & coordinate with suppliers, to ensure that the service works well.
Maintain good relationships with current clients.
Participate in the meeting to review business, operations, and performances with the team leader.
Bachelor s degree or higher in any field.
At least 1-2 years experience in operation, customer support, Sales support, or any related in the IT or software product.
Customer-oriented mindset with good telephone manner, good analytical skill, attentive to details.
Good command of both written and verbal English and knowledge of other languages would be an advantage.
Ability to deal with difficult customers and handle stress.
Able to work off office hours, weekends, and public holidays when needed.
Proficiency in Google Doc, Sheet, Slide / Microsoft Excel, Word, Power Point.
Capability to manage the complexity of understanding a new business quickly.
**Job skills required**: Excel, English, Social media
Monitoring and Customer Support
Posted today
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Job Description
**Responsibilities**:
- Part of a team, working in shifts to ensure uninterrupted, 24/7 service is provided.
- Monitoring production services.
- Creating support tickets for monitoring issues.
- Ensuring creation of support tickets from customer communication.
- Prioritizing support tickets.
- Allocation and assignment of support tickets.
- Maintaining and updating existing tickets.
- Maintaining contact with and keeping customers updated.
- Creating Preventive Maintenance reports.
**Minimum Requirements**
- Superior English language and communication skills.
- Be willing to work shifts
- Be analytical, logical and a fast learner
We offer the competitive package if you are interested, join us!
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Customer Support L2 (Spx)
Posted today
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- Maintaining a high level of professionalism with customers and working towards positive rapport with all customers.
- Taking action to solve problems from customers through coordination with relevant departments for prioritized cases.
- Following up and notifying results of problem solving of cases to customers in a timely manner and reporting to Reporting Line Manager.
- Working with related departments at a high level to stay up to date on product and service knowledge and changes in policies.
- Monitoring Backlog, workforce and all of FTE for team members.
**Requirements**:
- Bachelor’s Degree in a related field
- Native fluency in Thai and good command of written and spoken English
- Excellent communication skills to eliminate customer complaints and interpersonal skills
- Service-minded and positive attitude
- Strong focus on customer, quality, and meeting customer needs
- Ability to resolve complex cases
- Experience working with, and presenting to, senior executives
- Must have a genuine interest in and concern for customer complaints and work with
- Commitment and dedication towards finding solutions
Customer Support Representative (Contract 6 months)

Posted 4 days ago
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Job Description
Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai - những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.
**Mô tả công việc:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**Loại nhân viên:**
Tạm thời
UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.
Customer Support Representative (Contract 6 months)

Posted 4 days ago
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Job Description
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
**職務内容:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**社員タイプ:**
一時的
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。