26 Hotel jobs in Thailand
Hotel Manager.

Posted 5 days ago
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**Job Number** 25126017
**Job Category** Property Leadership
**Location** Phuket Marriott Resort & Spa Merlin Beach, 99 Muen-Ngoen Road, Phuket, Phuket, Thailand, 83150VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Profitability and Departmental Budgets**
- Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
- Reviews financial reports and statements to determine how Operations is performing against budget.
- Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
- Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance.
- Strives to maintain profit margins without compromising guest or employee satisfaction.
- Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
- Develops an operational strategy that is aligned with the brand's business strategy and leads its execution.
- Makes and executes key decisions to keep property moving forward towards achievement of goals.
**Managing Property Operations**
- Strives to improve service performance.
- Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
- Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
- Ensures core elements of the service strategy are in place to produce the desired results.
- Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
**Leading Property Operations Teams**
- Establishes a vision for product and service delivery on property.
- Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team.
- Ensures employees are treated fairly and equitably.
**Managing and Conducting Human Resources Activities**
- Observes service behaviors of employees and providing feedback to individuals and/or managers.
- Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
- Utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Stays knowledgeable of leadership talent in the property.
- Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Customer Advisor - Hotel
Posted 4 days ago
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Job Description
Customer Advisor - Hotel
Job Description
As a our Customer Advisor, you will be responsible for managing inbound and outbound communications with customers and partners across various platforms, including email, message centers (chat), and social media.
You will handle inquiries, complaints, and requests while coordinating with internal and external teams to provide end to-end resolutions. This role also requires maintaining high performance and delivering excellent customer service for our diverse product portfolio.
The ideal candidate will possess excellent communication skills, a strong understanding of travel services, and the ability to manage multiple tasks efficiently while maintaining a high level of customer satisfaction.
**Responsibilities:**
+ Hotel Support: Facilitate communication and problem resolution between customers and hotel partners. Re-book accommodations and manage bookings efficiently to ensure customer satisfaction.
+ Payment Support: Oversee and process customer payments and refunds, ensuring accuracy and alignment with pricing.
+ Experience Support: Manage communications and resolve issues related to activity ticketing, ensuring seamless coordination and support for partners and suppliers.
**Required Qualification:**
+ Thai nationality
+ Bachelor's degree or above
+ Experienced in customer service or related fields for over 6 months at each company. New graduates are also welcome.
+ Fluency in both Thai and English (CEFR B1 level or above) is required, including reading, writing, and speaking skills.
+ Proficiency in using GDS and/or Wholesaler platforms (flight) will be considered a highly advantage.
**Working shift & schedule:**
+ Shift timing 7.00-16.00, 9.00-18.00, 22.00-07.00
+ Willingness to work flexible hours, including rotating 24/7 shifts, weekends, and public holidays.
+ 5 working day
**Employment type:**
+ 1st year - fixed term (12 months)
**Benefits:**
+ KPI performance incentives
+ Attendance incentives
+ Annual bonus
+ Annual salary adjustment
+ Medical insurances
Location:
THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706
Language Requirements:
English (Required), Thai (Required)
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Hotel Cleanliness Supervisor

Posted 5 days ago
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Job Description
**Job Number** 25126250
**Job Category** Housekeeping & Laundry
**Location** The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Hotel Cleanliness Expert

Posted 5 days ago
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Job Description
**Job Number** 25126246
**Job Category** Housekeeping & Laundry
**Location** The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Hotel Cleanliness Expert

Posted 5 days ago
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Job Description
**Job Number** 25120181
**Job Category** Housekeeping & Laundry
**Location** Le Meridien Khao Lak Resort & Spa, 31 Moo 7, Bangmoung, Khao Lak, Phang Nga, Thailand, 82190VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Hotel Cleanliness Expert
Posted today
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Job Description
**Job Category** Housekeeping & Laundry
**Location** Sheraton Samui Resort, 86 Moo 3 Chaweng Noi Beach, Bophut, Koh Samui, Surat Thani, Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Reservation Representative (Apart & Hotel)
Posted today
Job Viewed
Job Description
**Responsibilities***:
- **
- Reservation (Apart & Hotel).
- Show Apartment with customer.
- Room check for before & after move in - move out.
- Documentation.
- New Apartment research.
**Qualification Required***:
- **
- Female, Thai Nationality age between 25 - 35 years old.
- Bachelor's Degree, other graduated is considerable or related fields.
- Ability to communicate in English or Japanese is an advantage.
- Minimum 2 years experience. New graduated is not.
- Computer literate in MS Office, MS Excel, Outlook Express.
- Acceptable to work on Saturday, Sunday (1 day-off Monday -Friday).
- Enthusiastic to learn and improve skills.
- Active, Good human relations, Pleasant personality.
- Able to do hard work under pressure.
- Have driver’s license is an advantage.
- Pleas specify salary on your resume (10,000 - 20,000 Baht) Depend on qualification & experience.
**79 Room 302/1, Sukhumvit Soi 39 ,Sukhumvit Rd.,**
**Klongtoey Nua, Wattana, BKK 10110**
**Tel : 0-2662-2940-1 or 0-2662-0043 Fax : 0-2662-2944**
Qualifications : Degree Yr Exp : N/A Job Location : Bangkok - Sukhumvit Monthly Salary Range:
- Job Type : Full Time, Permanent
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Src Hotel Support Executive
Posted today
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JOB DESCRIPTION:
**Responsibilities**:
- To assist suppliers and clients with any requirement, managing bookings according to Supplier Relationship Center standards, in order to cover and solve the needs of the clients in the most efficient way.
- To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company
- To follow up the existing cases and the new ones reconfirming bookings, controlling reservations and cancellations.
- To assist suppliers and clients with any requirement, managing bookings according to Supplier Relationship Center standards, in order to cover and solve the needs of the clients in the most efficient way.
- To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company
- To follow up the existing cases and the new ones reconfirming bookings, controlling reservations and cancellations.
Qualifications:
- Service oriented, and interested in the function of customer service.
- 1 year experience in Hotel reservation business.
- Enthusiastic, self-motivated individual with excellent interpersonal skill and verbal / written communication skills.
- Good spoken and written English.
- Excellent time management skills with the ability to work well under pressure in a fast-paced environment.
- Proactive, driving for result and team work spirit.
- University graduate or recognized diploma in a field of Hospitality and Tourist or any related field.
- Work based in Bangkok, Thailand
- Able to work in shift.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Reservation Representative (Apart & Hotel)
Posted today
Job Viewed
Job Description
**Qualifications**:(1 Position) **URGENTLY REQUIRED !**
**Responsibilities**:
- **
- Reservation (Apart & Hotel).
- Show Apartment with customer.
- Room check for before & after move in - move out.
- Documentation.
- New Apartment research.
**Qualification Required**:
- **
- Female, Thai Nationality age between 25 - 35 years old.
- Bachelor's Degree, other graduated is considerable or related fields.
- Ability to communicate in English or Japanese is an advantage.
- Minimum 2 years experience. New graduated is not.
- Computer literate in MS Office, MS Excel, Outlook Express.
- Acceptable to work on Saturday, Sunday (1 day-off Monday -Friday).
- Enthusiastic to learn and improve skills.
- Active, Good human relations, Pleasant personality.
- Able to do hard work under pressure.
- Have driver’s license is an advantage.
- Pleas specify salary on your resume (10,000 - 20,000 Baht) Depend on qualification & experience.
**79 Room 302/1, Sukhumvit Soi 39 ,Sukhumvit Rd.,**
**Klongtoey Nua, Wattana, BKK 10110**
**Tel : 0-2662-2940-1 or 0-2662-0043 Fax : 0-2662-2944**
Qualifications : Degree Yr Exp : N/A Job Location : Bangkok - Sukhumvit Monthly Salary Range:
- Job Type : Full Time, Permanent
Project Manager (New Hotel Development)
Posted today
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One of our Newly hotel is looking to hire a Project Manager in Koh Samui.
**JOB RESPONSIBILITIES**
Role and Responsibilities of this position:
- Must be experienced to prequalify various consultant’s and manage Design execution.
- Extensive knowledge and experience with Design-Bid-Build delivery Method.
- Should be able to Demonstrate knowledge of Project Management role and responsibilities.
- Knowledge and experience of handling contractor’s and sub contractor’s on site and derive the best construction quality from appointed contractors.
- Good knowledge of Project planning, managing time, cost and quality for all the contractor’s working on the project.
- Preparing consolidated reports on progress, cost and time for Senior management - with clear strategy to recoup any delay’s or cost over runs.
**JOB REQUIREMENTS**
- Must be a qualified and Experienced Civil Engineer with at least 10 years of experience as Project Engineer and Project Manager preferably for a hotel project in Thailand.
- Must have very good knowledge and understanding of Design review and implementation of design spirit.
- Possess Procurement and Material management skills for hotel project openings.
- Possess excellent communication skills both verbal and written.
**Salary**: ฿140,000.00 - ฿150,000.00 per month