2,509 I E Specialist jobs in Thailand

Job Summary:

Business Process Improvement, is responsible for leading the bank's efforts in identifying, analyzing, and optimizing business processes across all departments and functions. This role oversees the development and implementation of process improvement initiatives, ensuring operational efficiency, regulatory compliance, and customer satisfaction.

Key Responsibilities:

1. Process Analysis and Optimization:
   
     - Conduct comprehensive analysis of existing business processes to identify areas for improvement, streamlining, and automation.
   
     - Collaborate with cross-functional teams to understand process pain points, bottlenecks, and inefficiencies.
   
     - Develop and implement strategies to optimize processes, reduce redundancies, and eliminate waste.
   
     - Leverage process mapping, value stream mapping, and other lean methodologies (e.g., 5S, Kaizen, Gemba Walk) to drive continuous improvement.
   
     - Apply Six Sigma principles (Define, Measure, Analyze, Improve, Control) to identify and eliminate process variations and defects.

2. Policy and Procedure Management:
   
     - Oversee the development, review, and maintenance of bank-wide policies and procedures.
   
     - Ensure policies and procedures align with regulatory requirements, industry best practices, and organizational goals.
   
     - Collaborate with subject matter experts and stakeholders to gather input and facilitate policy updates.
   
     - Implement standardized procedures for policy dissemination, training, and compliance monitoring.

3. Change Management and Training:
   
     - Lead the planning and execution of process improvement initiatives, ensuring successful adoption across the organization.
   
     - Develop and implement comprehensive change management strategies to facilitate seamless transitions.
   
     - Design and deliver training programs to equip employees with the necessary knowledge and skills for process changes, including lean concepts and Six Sigma methodologies.
   
     - Foster a culture of continuous improvement by promoting process excellence and employee engagement.

4. Performance Measurement and Reporting:
   
     - Establish key performance indicators (KPIs) and metrics to measure the effectiveness of process improvements.
   
     - Analyze data and generate reports to track progress, identify trends, and quantify the impact of process changes.
   
     - Present findings and recommendations to senior leadership and relevant stakeholders.
   
     - Collaborate with technology teams to implement data collection and reporting tools as needed.

5. Vendor and Partner Management:
   
     - Manage relationships with external vendors, consultants, and partners involved in process improvement initiatives.
   
     - Evaluate and select appropriate solutions, tools, and methodologies (e.g., lean tools, Six Sigma software) to support process optimization efforts.
   
     - Ensure vendor compliance with bank policies, procedures, and regulatory requirements.

Qualifications:

- Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field; advanced degree preferred.

- Minimum of 8-10 years of experience in process improvement, operational excellence, or related areas, preferably in the financial services industry.

- Solid understanding of lean methodologies (e.g., 5S, Kaizen, Value Stream Mapping), Six Sigma principles (DMAIC), and other process improvement frameworks.

- Strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

- Proven leadership and project management skills, with the ability to drive change and deliver results in a dynamic environment.

- Knowledge of relevant banking regulations, compliance requirements, and industry best practices.

- Lean Six Sigma certification (Green Belt or Black Belt) is highly desirable.

HR : Nanthipak (May)

Mobile Phone:

Email

Job Descriptions

· Lead and implement directions for business process improvement, including reengineering business process, to maximize profitable operations

· Oversee analysis, development, and implementation of the current and new business processes and practices to use to improve business operations and processes

· Provide advice and recommendations on areas of improvement, key business process risks and issues that impact business operations to support in term of solutions

· Participate in identifying and creating methodology to rectify performance issues and drive operational excellence, to ensure business processes meet defined objectives

· Coordinate with senior management and related functions to deliver service excellent and assess operational performance

· Monitor making summary reports of overall business process improvement to propose and improve performance of staffs and supervisors

· Take care and advise subordinates to ensure effective performance and promotion preparation

Qualifications

· Bachelor's degree in related field

· Minimum of 5 years' experience in related field

· Have strong analytical, numerical, and financial skills

· Have strong communications – verbal and writing

· Be able to coordinate and work as a team

· Be creative and initiative

Key Responsibilities

1. Develop and Maintain Operational Standards (Policies / Regulations / SOPs)

• Collaborate with departments to create or revise operational documents based on executive direction or departmental requests
• Coordinate with stakeholders to draft and finalize documents for executive approval
• Ensure timely publication of documents via Document Share Point

2. Drive Process Improvement through Transformation Projects

• Participate in key initiatives such as SAP-RE and HRIS implementation
• Analyze and improve workflows; prepare all relevant documentation
• Facilitate approval and communication of new or updated processes

3. Provide Process Improvement Support and Consultation

• Analyze operational issues and identify improvement opportunities
• Apply tools such as PDCA, 7 QC Tools, KAIZEN, and LEAN
• Guide departments on applying these tools to solve problems and increase efficiency

Qualifications

• Bachelor's degree or higher in Industrial Engineering or a related field
• Minimum 5 years of experience in Business Process Management or related areas
• Strong knowledge and hands-on experience with process improvement tools (PDCA, KAIZEN, LEAN, etc.)
• Excellent analytical and problem-solving skills
• Familiarity with enterprise software and systems such as SAP, M-Pro, P-Pro, MPS
• Good to excellent command of English (written and spoken)
• Understanding of the Retail, Real Estate, or Entertainment industries is a strong advantage

Location: The Mall Ramkhamhaeng

Collaborate with departments to create or revise operational documents based on executive direction or departmental requests.

Coordinate with stakeholders to draft and finalize documents for executive approval.

Ensure timely publication of documents via Document Share Point.

1. Drive Process Improvement through Transformation Projects.

Participate in key initiatives such as SAP-RE and HRIS implementation.

Analyze and improve workflows; prepare all relevant documentation.

Facilitate approval and communication of new or updated processes.

1. Provide Process Improvement Support and Consultation.

Analyze operational issues and identify improvement opportunities.

Apply tools such as PDCA, 7 QC Tools, KAIZEN, and LEAN.

Guide departments on applying these tools to solve problems and increase efficiency.

Qualifications.

Bachelor s degree or higher in Industrial Engineering or a related field.

Minimum 5 years of experience in Business Process Management or related areas.

Strong knowledge and hands-on experience with process improvement tools (PDCA, KAIZEN, LEAN, etc.).

Excellent analytical and problem-solving skills.

Familiarity with enterprise software and systems such as SAP, M-Pro, P-Pro, MPS.

Good to excellent command of English (written and spoken).

Understanding of the Retail, Real Estate, or Entertainment industries is a strong advantage.

Location: The Mall Ramkhamhaeng.

Job skills required: English, SAP, Industrial Engineering

Process Analysis

• Analyze current business processes to identify inefficiencies and opportunities for improvement
• Use process mapping techniques to document workflows clearly and accurately

Process Design

• Design new processes or enhance existing ones to improve performance, efficiency, and customer experience
• Develop detailed documentation, including standard operating procedures and process guidelines

Implementation

• Implement process changes in coordination with relevant teams, minimizing disruption to day-to-day operations
• Collaborate with IT and other departments to integrate new processes into existing systems

Performance Monitoring

• Define and track metrics and KPIs to evaluate the effectiveness of process improvements
• Continuously monitor performance and adjust processes as necessary to drive results

Training and Support

• Deliver training and documentation to ensure successful adoption of new processes
• Provide ongoing support and guidance to internal teams to ensure compliance and process sustainability

Collaboration

• Work cross-functionally with stakeholders to understand business needs and align improvements with strategic objectives
• Facilitate workshops and meetings to gather insights and build consensus on process changes

Continuous Improvement

• Stay up to date with industry best practices and emerging trends in business process management
• Champion a continuous improvement mindset throughout the organization

• Bachelor's degree in Business Administration, Management, Engineering, or a related field
• 3–5 years of experience in process improvement, business analysis, or a similar role
• Strong analytical, critical thinking, and problem-solving skills
• Proficiency in process mapping and visualization tools such as Microsoft Visio, Miro, or similar
• Familiarity with BI/Data Visualization Tools (e.g., Tableau, Power BI, Looker, Qlik Sense)
• Excellent communication and interpersonal skills, with the ability to work collaboratively across functions
• Preferred: Certification in Lean, Six Sigma, or other process improvement methodologies

Responsibilities

• Survey and investigate pain-points, unnecessary processes within Consumer Team (IT, Business, Strategy and etc.) to understand the processes and pain points and adjust proper processes to reduce the pain, assigned process scope and coordinating new process development.
• Identify process improvement enablers, develop new process requirements and liaise with all assigned teams and assigned process scope.
• Provided standard templates, guidance, and improvement plans to support Process Improvement Plan
• Initiate measurable and suitable mean to measure the maturity level of the Consumer teams, practice with discipline and find improvement according to the Comsumer's nature.
• Prepare and maintain dashboard to track, report and notify the teams in term of production stability, product quality, value of features, vendors quality, process improvement savings, benefits and results
• Prepare materials and present progress and accomplishments to any related teams periodically

Qualification:

• Bachelor's degree in IT/ Computer Science/ Computer engineering/ Industrial Engineering
• IT Background
• Process improvement Ideation
• Agile methodology with advance knowledge
• PMO/Process Improvement/PO/PM/ Business Analyst, experienced
• Candidate with experience in Consumer Banking or Branch operations will be given special consideration.

Skills:

• Strong Analytical Skills: Ability to analyze complex data and make informed decisions.
• Leadership: Guiding teams effectively and inspiring trust.
• Business Awareness: Understanding the business environment and market trends.
• Strategy Management: Developing and implementing strategic plans.
• Methodical, Investigative, and Inquisitive Mind: Approaching problems with a systematic and curious mindset.
• Presentation/Documentation Skills: Creating and delivering clear presentations and documentation.
• Proficiency in English: Strong command of the English language.

Working Location: Operating at Silom Head office, Bangkok (On-site 5 days, Monday-Friday)

If you require more information, please contact K. Nim (Ar-titaya) Tel: ,

Job Description:

• ดูแล ติตดาม ควบคุมการดำเนินการด้านการบริหารความต่อเนื่องทางธุรกิจของธนาคาร รวมถึงดำเนินงานของสาขาต่างประเทศ รวมถึง Subsidiary
• วิเคราะห์และรวบรวมข้อมูลที่เกี่ยวข้อง เพื่อนำเสนอปรับปรุงแผนต่างๆ ด้านการบริหารความต่อเนื่องทางธุรกิจ
• ประเมินประสิทธิภาพของแผนการดำเนินการด้านการบริหารความต่อเนื่องทางธุรกิจ และให้การสนับสนุนหน่วยงานต่างๆให้สามารถจัดทำแผนการดำเนินงานด้านการบริหารความต่อเนื่องทางธุรกิจได้มีประสิทธิภาพ
• ติดตาม วิเคราะห์ข้อมูล และหลักเกณฑ์ด้านการบริหารความต่อเนื่องทางธุรกิจ รวมถึงทบทวนนโยบายการบริการความต่อเนื่องทางธุรกิจ
• ดูแล ประสานงาน สนับสนุนหน่วยงานอื่นๆ และ CMT ในกรณีเกิดเหตุวิกฤติ

Qualification:

• Master degree in Engineering,Computer Science,Information Technology, Business Administration,Economics or any related field
• Experience in Business Continuity Management, Operational Resilience, Risk Management, Project Management Operational Risk, will be advantaged
• Good communication skill with all levels of employees and strong team player
• Fluent in both written and spoken in English (TOEIC 700 or equivalent)
• Computer literate in Microsoft Word, Excel and Power Point
• Must be exempt from military service

Working Location: Operating at Silom Head Office

If you require more information, please contact Khun Sitthi Tel

• Provide business improvement solutions and design internal control principles to ensure effectiveness and efficiency of operations, business process and compliance with standards, rules, and regulations of company.

• Develop and maintain the End-to-End process.

• Lead improvement project or initiative to improvement critical operation process.

• Work with cross-functional teams to coordinate and streamline business processes.

• Develop E-form and approval flow based on requirements using Microsoft SharePoint ,Power Automate and Power Apps.

Job Description :

• Stakeholder Collaboration : Work closely with stakeholders (business units, IT teams, external vendors) to gather, analyze, and document business requirements.

• Process Evaluation : Evaluate business processes, identify areas for improvement, and propose actionable solutions.

• Documentation : Develop functional specifications, business process models, and use cases to guide system development and ensure alignment with business needs.

• Liaison Role : Serve as the intermediary between business teams, IT departments, and vendors to ensure project goals are aligned and communicated effectively.

• Data Analysis : Perform data analysis to support business decision-making, generate insights, and contribute to process optimization.

• UAT Support : Assist in user acceptance testing (UAT) to ensure that the final solution meets the business requirements and user needs.

Qualifications:

• At least 3 years of experience in one or more of the following roles: Product Owner, Business Analyst, Project Manager, or Product Manager.

• Educational Background: A Bachelor's degree in Engineering, Information Technology, Business Administration, or a related field.

• Experience with business requirements documentation and process modeling.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills to work effectively with diverse stakeholders.

• Proficiency in data analysis tools, such as Excel or SQL.

Additional Skills (Preferred):

• Experience with project management tools (e.g., JIRA, Confluence).

• Experience in related supply chain activities (e.g., warehouse management, inventory, logistics, reverse logistics).

• Experience with ERP module implementation