289 Inspection Supervisor jobs in Thailand

Job Description

• Understand business requirements by analyzing product design document of the features / tasks assigned for e-wallet and credit.
• Create test cases and prepare test data, set up exit criteria for ShopeePay-related features.
• Test execution to find any design or development defects that might have been neglected when designing or developing a software application.
• Work with a regional team to ensure that the requirements from locals are implemented correctly.
• Investigate, report bugs, and ensure features are working as expected, all processes are controlled and monitored.
• Act as subject matter expert, and provide practical solutions to operation teams. Give the user's point of view for next enhancements.
• Collaborate with the product team to monitor all work according to the required quality system and evaluate all standard operating procedures to ensure the effectiveness of all features
• Set up an automation test script to identify issues in the development process and detect live issues early.

Requirements

• Bachelor's degree in Computer Science, Technology, Engineering or a related field.
• Minimum 1 year of working experience in end-user testing, mobile app testing or a similar role.
• Working knowledge of tools, methods and concepts of quality assurance.
• Previous work experience in e-commerce, Fintech, backend systems or social media industry would be an advantage.
• Previous working experience as a QA automation engineer would be an advantage.
• Highly goal driven and able to work well in fast-paced environment.
• Strong attention to details, analytical, and problem-solving skills.
• Great team player and possess good communication skills both verbal and written.
• Good English language skills.

Duties & Responsibilities

• To lead a team of Testers in assignment project.
• Provide test case, test script, test report and timely complete testing tasks based on the requirements and testing theories, thereby ensuring that project deliverables align with quality standards and customer demands.
• Prepare test data.
• Perform system testing (Functional testing, API testing).
• To Support user for SIT and UAT.
• Prepare training material and conduct internal and external trainings conduct internal and external training.
• Co-ordinate with users, BA and developer to solve the issues from production and non-production environments.

Skills & Specifications

• At least a bachelor's degree in computer science or business-related qualification.
• At least 5-8 years (for senior) and 3-5 years (for mid) of working experience in the Quality Assurance role in the Banking or Software Development industry.
• Familiar with issues reporting software like HPALM.
• Familiar with Unix / AIX / Linux, Postman, Jira.
• Good in English language (knowledge in Chinese language would be an advantage).
• Moderate to advanced skill in MS Word, Excel, Power Point, Visio is preferred.
• Able to deal with clients independently.
• Good communication & presentation skills; gathering & interpreting relevant user's requirements, and conduct training.
• Good observatory skills to identify issues arising from requirements gathering.
• Good analytical skills to propose solutions/workarounds for identified issues.
• Ability to identify system gaps, document business processes and convey customized design to software development.
• Adaptability to change to embrace the continuous changes in IT project implementations.
• Team player, with common sense and certain level of emotional intelligence.
• Knowledge in testing tools or automated test would be an advantage.
• Experience from migration project would be an advantage.

Roles and Responsibilities

1. Work with development team to review requirements to provide timely and meaningful feedback
2. Create detailed, comprehensive and well-structured test plans and test cases
3. Estimate, prioritize, plan and coordinate testing activities
4. Develop and execute automation scripts using Robot Framework (Selenium, Appium) , Jmeter
5. Identify, record, document thoroughly and track bugs
6. Perform thorough regression testing when bugs are resolved
7. Develop and apply testing processes for new and existing products
8. Ensuring the software quality and provide the testing report before production release
9. Identify, record, document thoroughly and track bugs

Qualifications

1. BS/MS degree in Computer Science, Engineering or a related subject
2. Experience working in an Agile/Scrum development process
3. 3-5 years experience as quality assurance engineer
4. Strong knowledge of software QA methodologies, tools and processes
5. Experience in writing clear, concise and comprehensive test plans and test cases
6. Hands-on experience with software automated testing tools (jMeter/Robot framework)
7. Have experience with mobile application automated testing tools
8. Hands-on experience with both white box and black box testing
9. Experience with performance and/or security testing is a plus
10. Problem-solving attitude
11. Collaborative team spirit
12. Excellent verbal and written communication skills

• Analyze product design documents to understand business requirements and create comprehensive test plans and test cases.
• Conduct thorough manual testing of new features and existing functionalities on mobile applications, with a focus on ShopeePay related.
• Develop and maintain a foundational set of automation test scripts to assist in regression testing and early issue detection in the development lifecycle.
• Investigate, document, and report bugs clearly and effectively, ensuring issues are tracked and resolved.
• Collaborate with cross-functional teams, including product managers and developers, to ensure that features meet quality standards and local requirements are implemented correctly.
• Act as a subject matter expert, providing valuable user insights and practical solutions to enhance the product.

Requirements :

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Minimum of 1 year of experience in mobile app testing, with a strong background in manual quality assurance.
• Basic experience with or a strong interest in QA automation, including setting up and running test scripts.
• Solid understanding of quality assurance methodologies, tools, and concepts.
• Experience in e-commerce, Fintech, or backend systems is a significant plus.
• Highly goal-driven, adaptable, and comfortable working in a fast-paced, dynamic environment.
• Excellent analytical, problem-solving, and communication skills, with great attention to detail.
• Proficient in both written and spoken English.

หน้าที่ความรับผิดชอบ (Responsibilities)

· ตรวจสอบคุณภาพการสนทนาของทีม Sales และ Call Center ทั้งทางโทรศัพท์และข้อความแชท ตามมาตรฐานที่กำหนด

· ประเมินผลด้วยแบบฟอร์ม QA Scorecard โดยเน้นความถูกต้องของข้อมูล การสื่อสาร และการปฏิบัติตาม Script / SLA

· วิเคราะห์ปัญหาที่พบ (Root Cause Analysis) และสรุปประเด็นเพื่อปรับปรุงการทำงาน

· จัดทำรายงานคุณภาพ (รายสัปดาห์ / รายเดือน) และนำเสนอให้หัวหน้างานหรือผู้บริหาร

· เสนอแนวทางการพัฒนา Script, FAQ และฐานข้อมูลความรู้ เพื่อสนับสนุนการทำงานของทีม Sales และ CS

· ประสานงานกับหัวหน้างานหรือฝ่ายที่เกี่ยวข้องเพื่อส่งต่อข้อมูลสำหรับ Coaching และ Training

· ติดตามผลการปรับปรุงหลังให้ Feedback เพื่อวัดประสิทธิภาพการแก้ไข

· เข้าร่วมการประชุม Calibration เพื่อสร้างมาตรฐานเดียวกันในการประเมินคุณภาพ

คุณสมบัติ (Qualifications)

· อายุ 25–40 ปี

· วุฒิการศึกษา: ปริญญาตรีขึ้นไปไม่จำกัดสาขา (หากจบจากสาขา ศิลปศาสตร์, จิตวิทยา, บริหารธุรกิจ, การตลาด, นิเทศศาสตร์ จะได้รับการพิจารณาเป็นพิเศษ)

· มีประสบการณ์ทำงานด้าน QA, Call Center, Tele-sales หรือ Customer Service อย่างน้อย 2-3 ปี

· ใช้งาน Microsoft Excel (เช่น Pivot, VLOOKUP), Word , Power point และ Google Sheet ได้เป็นอย่างดี

· มีความละเอียดรอบคอบ ใส่ใจรายละเอียด และสามารถประเมินงานได้อย่างเป็นกลาง สามารถให้ Feedback ได้อย่างสร้างสรรค์

· มีทักษะการสื่อสารและการเขียนรายงานสรุปที่เข้าใจง่าย

· มีทักษะการคิดวิเคราะห์บทสนทนา, การจับประเด็น และระบุปัญหาที่เกิดขึ้นได้

· สามารถปรับตัวและเรียนรู้สิ่งใหม่ได้ (Adaptability & Learning Agility)

· มีความตั้งใจ ขยัน อดทน และพร้อมพัฒนาตนเองเพื่อเติบโตในสายงาน QA/CX

· ทำงานเป็นทีมได้ดี และทำงานภายใต้แรงกดดันได้

· มีความเข้าใจในกระบวนการขายและการบริการลูกค้า และสามารถนำข้อมูลที่ได้มาใช้ในการพัฒนาเทคนิคการขายได้

คุณสมบัติพิเศษ (Preferred)

• เคยทำงาน QA ในสายงาน Tele-sales / Call Center ที่มีการวัดผลด้วย CSAT, NPS, หรือ CRR
• มีประสบการณ์ด้าน Coaching หรือ Training เพื่อสนับสนุนการพัฒนาทีม
• ใช้ระบบ CRM / QA Tools ได้
• เข้าใจ Customer Journey และสามารถเชื่อมโยง Insight ไปพัฒนากระบวนการขายและการบริการ

We are searching for the person to join our young, agile web development team.

Our office is located at Silom, walking distance from BTS Sala Daeng and MRT Silom stations.

Successful candidates will find our working environment to be friendly and direct. For more information about our company and products visit  .

Responsibilities:

• Perform functional testing;
• Design Test Cases;
• Design application;
• Provide feedback to development team;
• Help with preparing documentation.
• Collaborate and coordinate team and clients

Benefits:

• Performance bonus;
• Provident fund;
• Hybrid working;
• Flexible working hours;
• Medical insurance;
• Transportation allowance;
• Travel allowance;
• Provident Fund

Qualifications:

• Good interpersonal, communication and problem solving skills;
• Bachelor's Degree in IT / Math / Accounting related course;
• Programming experience will be advantageous;
• Unusual attention to details;
• Intelligence and curiosity;
• Good command of written and spoken English.

Qualified applicants are requested to email their details including resume of career to date, present salary, a recent photograph and contact telephone number.

Only applications submitted in English will be accepted.

GainPlus Solutions Ltd

16th Floor, Sitthivorakit Building

5 Soi Pipat, Silom, Bangkok 10500

Responsibility:

• Developing and implementing quality control systems: Creating procedures to ensure products meet quality standards.
• Conducting regular audits and inspections: Ensuring compliance with quality standards through systematic checks.
• Testing products or services: Identifying areas for improvement and ensuring reliability.
• Documenting testing results: Maintaining records for analysis and reporting.
• Collaborating with product development teams: Establishing quality requirements and solving issues.
• Training team members: Enhancing product reliability through education on quality control measures.
• Investigating customer complaints: Addressing non-conformance issues and improving processes

Qualifications:

• Educational Background: A degree in Computer Science, Engineering, or a related field.
• Experience: Proven experience in QA or a similar role.
• Skills: Analytical and problem-solving, ability to identify and resolve issues.
• Communication skills: Effective collaboration with teams and reporting.
• Technical proficiency: Knowledge of QA methodologies, tools, and software (e.g., SQL, test management software).
• Ensuring thorough inspections and accurate documentation.

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website:

Job Description

• Develops, implements, and maintains technical quality assurance and control systems and activities.
• Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of the construction and future operation management.
• Participates in the reviewing of engineering designs to contribute quality requirements and considerations.
• Assists construction support areas in gathering and analyzing data.
• Demonstrable experience in the managing of multi-disciplined semiconductor projects and/or other relevant industries is strongly preferred.
• Implement construction quality management in construction activities.
• Collaborate with core team to perform the audits to validate and confirm Contractors' QA/QC (Quality Assurance and Quality Control) activities.
• Focal Point for specific discipline, excellent familiarity with the project scope and drawings.
• Review and follow up the Contractors' QA/QC plans and relevant Quality Documentation and verify execution is done per latest and updated IFC.
• Review and follow up the Contractors' Quality records.
• Issues and tracks NCR (Non-Conformance Record) items till closure.
• Supports and coordinates Mock-ups.
• Escalation path for relevant Lead Project Manager.
• Performs incremental checks to validate and confirm Contractors' installations.
• Attend mutual QC walk down with Owners.
• Supports Design Verification (DV) Process and start-up and commissioning quality issues.
• Root cause analysis and problem-solving program. Tracking defect rectification and closure in time.
• Perform Quality training for Subcontractors.
• Summarize and categorize all kinds of Quality inspection statistic data and list down for supervision, analysis and outcome report for improvement and recovery.
• Lesson learnt for a new project based on completion projects.
• Identification continuous improvement projects during process.

Qualifications

• This is a client-side position which is full-time based on the construction site.
• Reports to both the project director and the client.
• At least 10 years of experience in construction quality activities of international projects.
• Responsible for monitoring all quality activities in the project.
• Proven leadership skills and teamwork, able to coordinate with other disciplines (such as construction and project controls).
• Responsible for driving quality client requirements into the project, collaborating and managing the General Contractor, the client operations team, the design team and the Commissioning Agent assigned to the project.
• Proficient in both local language and English, both verbal and written.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Principle Responsibilities

• Analyze requirements, create test scenarios, and execute manual test cases
• Perform functional, UI, and regression testing for web and mobile (iOS/Android) apps
• Identify, document, and report bugs clearly using tools such as JIRA or similar
• Verify fixes and conduct re-testing as needed
• Collaborate with developers and other stakeholders in Agile/Scrum teams
• Participate in QA activities throughout the software development lifecycle (SDLC)
• Ensure all deliverables meet quality standards and deadlines

Qualifications

• At least 1 year of hands-on experience in manual software testing
• Familiarity with test case management tools and bug tracking systems
• Basic knowledge of SQL for data verification
• Understanding of software development lifecycle (SDLC) and QA processes
• Good communication skills and a proactive attitude
• Experience working in Agile/Scrum teams is a plus
• Nice to Have (Optional, but advantageous)
• Interest or experience in automation testing (e.g., Playwright, Appium)
• Knowledge of scripting languages such as JavaScript or Python
• Experience with testing APIs using tools like Postman
• Familiarity with test automation frameworks (e.g., Cucumber, Robot Framework)
• Experience with CI/CD tools or pipelines