310 Installation Engineer jobs in Thailand

Job Description:

• Be responsible for equipment startup, supervision, installation and preventive maintenance operations
• Plan and carry out installation and maintenance operations at client sites
• Adjust and solve to the clients' PT equipment to ensure it operates safely
• Identify solutions with internal teams when more complex problems arise
• Collaborate with the operations, manufacturing and engineering teams
• Assess the overall state of the equipment, making sure it complies with safety standards
• Ensure customer support during the visit to the site
• Train users on how to operate equipment
• Perform preventive maintenance on the equipment and promote it to clients
• Maintain a technical knowledge of pneumatics, electronics, programming, mechanics and hydraulics
• Provide training to new field service technicians
• Act as a technical reference for problem diagnosis and solving
• Suggest improvements for the different pieces of equipment with internal teams
• Analyze test results and make the necessary recommendations
• Develop relationships with customers

Qualifications

• Bachelor's degree in electrical/mechanical engineering or related filed, experiencing with industrial automation and PLC is preferable
• Willing to travel within Thailand and overseas
• Flexible Working hours
• Service Minded and willingness to support customer
• Good communication in both Thai and English, written and spoken
• Problem-solving skills and attention to detail

The Customer Service Engineer will support the Operations Manager, Power in ensuring service commitments is met and enhancing customer satisfaction through new initiatives. We are seeking a highly motivated and skilled Field Service Engineer with a bachelor's degree in electrical engineering to join our team. This role focuses on efficient service delivery, providing on-site service, maintenance, and support for critical electrical systems in data centers, including Uninterruptible Power Supply (UPS) systems.

The ideal candidate should have strong communication, negotiation, and customer-handling skills, good logical thinking, troubleshooting, and problem-solving abilities, and a solid understanding of electrical systems and data center operation.

Responsibilities and Measurement Criteria with Time investment Needed on Each:

• Perform commissioning, maintenance, troubleshooting, and analysis of UPS systems, PDUs, STS, electrical panels, lithium-ion batteries, BMS, and other critical electrical equipment in data centers.

• Provide incident reports to customers and prepare required documentation for Root Cause Analysis (RCA) for the regional team. Collaborate with the regional team to ensure timely RCA release.

• Track daily service activities and pending cases from various customers. Working closely with the team leads to coordinating engineers in resolving on-site issues within SLA, while maintaining clear and proactive communication with customers regarding progress updates.

• Collaborate with the Service Sales team to provide solutions for system replacement, system enhancements, and procedures for replacements.

• Offer technical support, resolve electrical system issues, and provide solutions to customer inquiries through Service Sales, including service reports and technical recommendations to enhance system performance and reliability.

• Develop standardized documents and Sales toolkits to support customer engagement, including standard procedures for service activities.

• Create internal documentation for onboarding new engineers, such as standard operating procedures for each service activity, and conduct annual reviews to validate and update documentation.

• Maintain accurate documentation of service activities, including work orders, service reports, incident reports, and technical recommendations, ensuring compliance with QA/QC standards.

• Adhere to safety regulations and company procedures while working on-site, ensuring a customer-focused and professional approach that aligns with Vertiv's world-class service standards.

• Manage product claims and returns within the agreed SLA, conduct monthly stock reviews, update spare parts lists from new project handovers, and ensure timely replenishment for urgent cases.

• Assist in training junior engineers and technicians on electrical systems and best practices.

• Stay updated on company products and services through ongoing training (both online and at the Manila Academy) and apply this knowledge to enhance technical proficiency.

Qualifications:

• Bachelor of Engineering; Electrical or related field.

• Experience with advanced UPS models and other backup power solutions.

• Familiarity with data center infrastructure management (DCIM) tools.

• Certifications in UPS maintenance, electrical safety, or similar fields are a plus

Physical & Environmental Requirements:

• Diligent, honest, patient, highly disciplined, and with an unlimited commitment to providing service.

• Proficient in Thai and English communication skills.

• Capable of working independently with minimal supervision, self-driven, and able to work under pressure.

• Self-motivated, proactive, and detail oriented.

• Committed to service excellence and goal oriented.

• Strong interpersonal skills.

• Capable of working under pressure and being self-driven.

• Proven experience (7+ years) in field service engineering, specifically with UPS systems and data center electrical systems.

• Strong knowledge of electrical systems, including UPS, Battery Lithium, STS, PDUs, transformers, and power distribution.

• Ability to troubleshoot, analyze and prepare root cause analysis report (RCA) electrical issues, read and interpret electrical schematics, and perform hands-on repairs.

• Familiarity with data center operations and critical power systems.

• Excellent problem-solving skills and ability to work under pressure.

• Strong communication skills and ability to interact with clients and internal teams.

• Ability to work independently and manage multiple tasks efficiently.

• Knowledge of safety standards and procedures related to electrical systems.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example

The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Responsible areas: Northern provinces

Job Responsibilities

• Manage and resolve technical escalations efficiently in the assigned territories.
• Support sales by participating in customer training, system trials, and instrument demonstrations.
• Execute efficient installations of instruments according to standard procedures.
• Perform upgrades and modifications within assigned territories and in designated timeframes.
• Plan and execute preventive maintenance of instruments, ensuring continued functionality.
• Monitor and report spare parts usage to maintain optimal inventory levels.
• Log and report customer complaints within 24 hours, and provide timely, effective troubleshooting to maximize instrument uptime.
• Handle Field Corrective Actions in accordance with SOPs and corporate instructions.
• Ensure calibration of measurement tools as required.
• Assist with the rollout of new instruments and support other business needs.
• Contribute product and application knowledge to support the sales team in acquiring new accounts.
• Build and maintain strong customer relationships to support retention and satisfaction.
• Comply with all applicable policies and procedures.
• Perform other work-related duties as assigned.

Qualifications

• Bachelor's Degree in Electronics Engineering, Electrical Engineering, Computer Engineering, related field or equivalent qualifications
• knowledge of diagnostics systems, troubleshooting, calibration, and maintenance procedures.
• 1-5 years of experience in diagnostics engineering or equivalent field service role.
• Computer literacy and good understanding of IT networking knowledge
• Strong analytical and problem-solving capabilities
• Effective communicator, able to explain technical concepts to customers.
• Customer service mindset with accountability and team spirit.
• Good time management, able to work independently under pressure.
• Self-Development/Motivation
• Willingness to work flexible hours, including weekends or public holidays.
• frequent travel required within assigned territory and occasional overseas support.
• Ability to lift equipment, travel extensively, and perform hands-on technical support in field environments
• Good interpersonal and communication skills
• Good command of spoken and written English

Responsibilities / Tasks

• Technical support: understand customer requirements and provide technical support
• Oversee installation and commissioning of separation equipment
• Take over service projects and field services execution upon confirmation
• Meet customer for technical discussion and service / field service execution
• Service Separation equipment including Minor Service & Major Service
• Troubleshooting the control system / Mechanical / Electrical
• Manage service job within the stipulated budget
• Preparation for Instruction Manuals and Training of Operational / Maintenance Personnel.
• Ensure safety adherence of all colleagues and contractors involved in the site works
• Equipment/plant commissioning and operator

Your Profile / Qualifications

• Diploma/Certificate holder in Electrical/Mechatronic Engineering or equivalent
• Process knowledge in dairy / palm oil / beverages industrial will be an advantage
• Good oral, written and presentation skills in English and Thai languages are essential
• Good computer skills with sound knowledge of Microsoft Office
• Proactive, Independent, highly motivated and open-minded
• Team player with strong interpersonal skills
• Able to communicate/deal professionally with both internal and external clients
• Good oral, written and presentation skills would be desirable
• Able to travel occasionally for short duration of 10-15 days per month
• Position will be based in Bangkok
• Must have car driving license

Did we spark your interest?
Then please click apply above to access our guided application process.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
Who You Are
You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you're looking for

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in the South of Thailand) or have an established presence in the area.

Key Responsibilities

• Responsible for executing maintenance and minor repairs on standard products at customer site.
• Investigate and resolve technical problems on standard products at customer site.
• Preparation of the service job to execute/resolve at the shortest possible time.
• Follow up on actions and promises made to customers.
• Write service report on site and get it signed by the customer.
• Update service execution IT system with relevant information.
• Report unsafe practices, incidents and work for continuous improvement.
• Capture Installed Base on site and communicate sales opportunities to sales organization.
• Proactive recommendation to customers for purchase of spares.
• Execute service in our Service Centres if required.

Profile we are looking for

• Bachelor's Degree in Mechanical or Electrical Engineering
• At least 3-5 year experience in repairing and maintenance services of industrial machinery/equipment.
• Having electrical or automation background but like to work with mechanical work is a plus.
• Having hand on experience with heat exchanges, separator, decanter is a plus.
• Strong analytical thinking and trouble shooting skills
• Good command in English and Thai both written & spoken and computer literate.
• Able to work overtime and a hands-on person.

Work base location: Samut Prakan province

What's In It For You
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

Job Description Summary
Job Description
Roles And Responsibilities

• All on site life extensions, repairs and inspection-related service activities able to be performed at customer site includes onsite machining, NDT, blading, winding, critical welding, generator diagnostics.
• Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
• Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
• Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
• Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

Required Qualifications

• This role requires basic experience in the Services & On Site Services. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
• Hold Electrical or Mechanical engineering bachelor graduate.
• Minimum 2 to 5 years in Service Experience
• Have good practical ability and careful attitude to work, willing to study technology, with good teamwork and communication skills.
• Experience and skilled in using Microsoft Office application – Word/Excel/ PPT
• Able to travel to site for service jobs
• Fluent in comprehension, verbal and written in English

Desired Characteristics

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

* *Additional Information*
*Relocation Assistance Provided:
No

• This is a remote position

Position:
Field Service Engineer
Department: Customer Service

Specification: Male 25-35 Yrs.

• Bachelor's Degree in Engineering (Electrical, Electronic, Computer, or related field) Grade point average 2.50 above.
• Experienced in Medical Equipment (CT/XR/UL) will be advantaged.
• Energetic, fast learning, fair in communication skill, service mind and ready to learn with technical field.
• Fair in English skill.
• Have Driving License and own car.
• Fresh Graduated also welcome.

Responsibility

• Managing and solving of system breakdowns ie. Preparing of test equipment; trip planning; trouble shooting; purchasing of parts; documentation; consulting with principal if required and effecting warranty claims.
• Support the marketing & Sales dept. with all technical information; installation data, drawing and location for pre-sale services.
• Responsible for installing and commissioning, modifying and upgrading of the total range of company equipment assigned to him.
• Responsible for carrying out on routine services as assigned by his supervisor on contract and warranty.
• Standing-in for the team leader during equipment installation.

Tasks and Responsibilities:

• Installing and commissioning filling and packaging equipment at customer sites (Malaysia)
• Troubleshooting, inspecting and identifying equipment issues
• Providing technical support for part sales, service and maintenance work for internal staff and customers
• Able to perform preventive maintenance
• Communicate and update appropriate customer operation on maintenance activities and other technical issues to maintain good relationship with customers

Qualifications:

• Bachelor`s Degree in Mechanical, Mechatronics
• A minimum of 2 years of experience is preferred
• Willingness to travel extensively in Thailand and overseas
• Prior experience in working in multinational teams is preferred
• Proficiency in English

Interested applicants please click "APPLY NOW"

Human Resources Department Krones - Thailand

39th Floor, Interlink Tower 1858/138 Bangna-Trad Rd. Bangna Bangkok 10260

For more information please visit

At Esco, we strive to make human lives healthier and safer by committing to invent, discover, and commercialize enabling technologies in the life sciences arena globally. A leading manufacturer of laboratory equipment, bioprocessing tools, and state-of-the-art IVF medical devices, we pride ourselves as a life sciences ecosystem builder comprising of over 30 companies in 43 office locations, with proprietary products and services sold in more than 100 countries worldwide.

We continuously challenge ourselves to break new ground in the life sciences arena, and we succeed by leveraging the diverse expertise of our talented individuals from all walks of life. In exchange, we provide opportunities for them to reach their potential. Let's work together to deepen our global footprint and pursue our mission of making human lives healthier and safer

Location: Will handle North Thailand

Responsibilities:

• Field service support for Esco products
• Handle all breakdown calls in the earliest response time
• Ensure high level of customer satisfaction and effectively manage customer expectations
• Prepares monthly reports to present the overall performance of the service and technical application management
• Monitors repairs and maintenance activities to ensure operational efficiency and to target required hours for machine repair
• Responsible for decisions when to instigate the escalation process in order to resolve a customer concern/issue
• Publish and maintain all service documentation in a Service Binder for distribution to field service organizations
• Maintain online service documentation on the Esco distributor intranet
• Perform troubleshooting, commissioning, certification of units promoted
• Provides effective teamwork, building a strong relationship with customer contacts

The Ideal Candidate Would Possess:

• Degree in Engineering or any related field.
• With at least one (1) year of working experience in laboratory equipment repair and troubleshooting.
• Fresh Graduates are welcome to apply
• Good command of spoken and written English.
• Good analytical and problem-solving skills.
• Willing to travel locally and abroad.
• With a driver's license and experience in driving both automatic and manual vehicles.

You may also submit your CV to and put the submit "Service Engineer for North Thailand"