2 Intercontinental Hua Hin Resort jobs in Thailand

Marketing Communications Manager (Based in Bangkok or Hua Hin)

Hua Hin, Prachuap Khiri Khan Hyatt

Posted 10 days ago

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Job Description

**Description:**
You will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities and brand standards, whilst meeting associate, guest and owner expectations. The Marketing Communications Manager is responsible to develop, implement, monitor and evaluate the hotel's marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximise the hotel's positive exposure in local, national and international markets.
**Qualifications:**
+ Ideally with a university degree or diploma in Communications.
+ Minimum 2 years work experience as Marketing Communications Manager.
+ Exceptional creative writing skills with the ability to craft compelling and persuasive content.
+ In-depth knowledge of advertising, media planning and print production process.
+ Proven ability to solve problems effectively and think strategically.
+ Excellent written and verbal communication skills, with a strong command of grammar and style.
**Primary Location:** TH-77-Hua Hin
**Organization:** Hyatt Regency Hua Hin
**Job Level:** Full-time
**Job:** Marketing
**Req ID:** HUA000409
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Night Manager - Intercontinental Koh Samui Resort

InterContinental

Posted today

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Job Description

**Job Summary -**
- Responsible to co-ordinate and oversee all hotel operations in the absence of the General Manager or designate during nights. The principal responsibility is safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 11pm - 8am.

**Essential Duties and Responsibilities -**
- Conduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking
- Meet and Greet VIPs
- Handle all Complaint
- Ensure working of all Front Office Policies and Procedures
- Ensure effective shift hand-over
- Be knowledgeable of Front Office systems and know back up procedures and system recovery procedures
- Efficient check in and check out process
- Review and monitor early morning wake up procedures
- Post room charges
- Maintain correct guest registration cards
- Maintain special programs (eg frequent flyer; priority club)
- Effective management of incoming and outgoing calls
- Maintain current Hotel information
- Provide information on memberships
- Communicate problems, resolved or unresolved to your Supervisor at shift change over and document in log book
- Complete knowledge of all room types, hotel matrix, and facilities
- Review arrival lists and anticipate needs
- _Operate communication equipment_
- _Access and use rooms computer programs_
- Conduct Credit card checks
- Ensure staff adhere to Standards and Procedures for cash handling
- Maintain own cash float
- Correct banking
- _Update Guest History Maintenance_
- Prepare contingency reports
- Staff Supervision of Night staff: Contractors; Porters, Cleaners, Room Service and works with Human Resources to ensure their performance is effectively managed
- _Oversees the Night Audit Function_
- Develop, update and train standards and procedures
- Produce Revenue Reports
- Perform file back up maintenance
- Review all audits and reconciliation of daily sales transactions of front office and all outlets, balancing all cash registers and reporting discrepancies to Line Managers
- Week end and Month end reports completed in line with policy
- Advise Line Managers of recurring errors
- Works with Superior and Human Resources on manpower planning and management needs
- Works with Superior and Director of Finance in the preparation and management of the Department’s budget.

**Required Skills -**
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Good writing skills
- Proficient in the use of Microsoft Office and Front Office System
- Problem solving, training and organizational abilities

**Qualifications -**
- Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent

**Experience -**
- 2 years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
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