4,980 IT Engineer jobs in Thailand

URGENTLY REQUIRE

Qualifications:

• Preferably Bachelor's Degree of Electrical Engineer or Electronics Engineer or related field
• Minimum 1-2 years working experience with SMT equipment (New graduated are also welcome)
• Technical knowhow and experience of handling AOI (Automatic Optical Inspection) system, SMT, and Printing will be an advantage
• Good command in English, both written and spoken
• Computer literacy (MS Office)
• Willing to travel  extensively to customers' site within Thailand
• Have own car and driving license

Job Description:

• Field Servicing
• Provide Pre and After Sales Technical supports
• Provide onsite training
• Other related tasks as assigned

Product: AOI System, SMT Chip Mounter, Printer

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Responsibilities

• Reproduce customer environment and run tests
• Manage and address electronic tickets efficiently
• Liaise between sales team, customer success team, and customers to properly address customer problems
• Troubleshoot and configure software and hardware

Qualifications

• 2+ years' of technical support experience
• Customer service oriented
• Strong written and verbal and troubleshooting skills

What will you do

• Act as the first line of technical support for our customers, resolving SDK and API-related questions independently and escalating only complex cases to the engineering team
• Ensure timely, clear, and solution-oriented communication with customers, helping them succeed with our Importer SDK and Data Pipeline products
• Troubleshoot, reproduce, and document bugs, working closely with our engineers to deliver fixes and improvements
• Support our solution architect in creating customer sandboxes and demo environments, ensuring smooth onboarding experiences
• Contribute to QA testing by validating new features and verifying bug fixes in staging environments
• Collaborate with product managers, designers, and engineers to continuously improve product usability and resolve technical issues
• Embrace a cross-functional role, bridging the gap between customers and engineering to create real product impact

What success looks like in this role

• 3 months: You are fully onboarded and able to resolve the majority of customer questions independently
• 6 months: You are confidently managing technical support end-to-end, building sandboxes for customers, and contributing to QA and bug fixes
• 12 months: You take ownership of customer technical support processes, help improve internal documentation, and contribute to product quality and stability

What are we looking for?

• A technically skilled problem-solver with expertise in web development (React, TypeScript, modern web tooling)
• 3+ years of professional experience in a technical role such as software engineer, support engineer, or QA engineer
• Strong understanding of APIs, SDKs, and debugging workflows
• Excellent communication skills in English (written and spoken) — able to explain complex technical topics clearly
• Customer-oriented mindset with patience and empathy
• Team player with a proactive approach, willing to take responsibility, share knowledge, and work closely with engineers and product managers
• Based in Thailand (preferably Chiang Mai, where we have an office), or comfortable working remotely within Thailand

Nice-to-haves

• Experience with QA testing, bug tracking systems, and test automation frameworks (e.g., Jest, Cypress)
• Previous work in technical support or customer-facing engineering roles
• Familiarity with infrastructure and DevOps basics (CI/CD pipelines, GitHub, Docker)
• Interest in contributing to customer-facing documentation, materials, and tutorials

Please note

We understand that certain individuals may hesitate to apply for a job unless they fulfill all the listed requirements. It's important to note that this is a wishlist rather than a strict checklist. We evaluate candidates based on their potential, not just their resumes. If you believe this position aligns with your skills and aspirations, we encourage you to submit your application

About us

เป็นผู้จัดจำหน่ายอุปกรณ์และเป็นผู้ให้บริการด้านระบบเทคโนโลยีสารสนเทศที่ใช้ในธุรกิจค้าปลีก เช่น ระบบ CRM (Customer Relationship Management)ระบบบริหารคลังสินค้า (Inventory Management)ระบบบริหารสินทรัยพ์ (Asset Control Management)ระบบ Van Sales หรือ SFA (Sales Force Automation เป็นต้น ซึ่งปัจจุบันบริษัทกำลังขยายการจัดจำหน่ายและการให้บริการอย่างต่อเนื่อง

Tasks & responsibilities

• Implement and support with project team for customer.
• Problem solving and onsite investigate at customer's site.
• Provide Training of product and solution.

Qualifications & experience

• Bachelor's degree in Information Technology, Computer Science or related IT field.
• 0 – 5 years of experience in IT field.
• Have basic IT knowledge and if have knowledge in software development will be advantage.
• A Good attitude, proactive, teamwork in dynamic environments.

Benefits

• สวัสดิการกองทุนประกันสังคม
• สวัสดิการว่าด้วยเงินโบนัส
• สวัสดิการว่าด้วยการปรับเงินเดือนประจำปี
• สวัสดิการว่าด้วยเครื่องแบบพนักงาน
• สวัสดิการว่าด้วยค่ารักษาพยาบาล ปีละ 6,000.- บาท (ไม่รวมกรณีทันตกรรม)
• สวัสดิการประกันชีวิต
• สวัสดิการว่าด้วยค่ากะ (บางตำแหน่ง)
• สวัสดิการว่าด้วยเงินช่วยเหลือค่าทำงานนอกสถานที่
• สวัสดิการว่าด้วยการพัฒนาบุคคล
• สวัสดิการว่าด้วยการจัดเลี้ยงปีใหม่

Your primary responsibilities, but not limited to:

• Receive customers enquiry for bidding, prepare RIF (Request for information) & sketches and communicate with engineering / estimation department to get it priced.
• Studying the project documents including drawings, specifications, BOQ (Bill of Quantity), RFI (Request for information), correspondence and others for consideration during the project execution.
• Review, clarify and amend the drawings/plan provided by customers or consultants.
• Liaise with customers about requirements if clarification is needed.
• Prepare the offer and follow up technical issues with customers or consultants.
• Coordinate the approval of drawings and responsible for the distribution of drawings released for construction to concerned site personnel.
• Responsible for setting up the site implementation to ensure compliance to the Company's safety, quality and environmental standards.
• Manage the filing system for all kind of documentation preparation of relevant documentation related to projects.

• Bachelors/ master's degree in civil engineering or equivalent.
• Minimum of 3 years' experience as Technical Support Engineer in structural steel buildings, construction industry or in engineering applications (Design / Construction).
• Ability to multi-task and work independently as well as in a team.
• Proactive and Self-motivated, responsible, and strong integrity and good interpersonal skill
• Able to work under pressure and deal with ambiguity.
• Proficient in MS Office, AUTOCAD, Project Scheduling software and design software like STAAD.
• Good command of spoken & written English.

Interested candidates, please apply online by attaching your updated resume (MS Word or PDF format) in English. Please state your personal details with full history of working experiences, current and expected salary.

G Tower, Bangkok, Thailand

Responsibilities:

·    Implement and troubleshooting network and OT Security solution.

·    Perform design and configuration of network for performance tuning with better reliability.

·    Provide after sales support for customers

·    Keep up-to-date with products and network technology

·    Support business projects related to network and completing assignments within committed timeframes.

·    Responsible for establishing, executing and tracking project plans.

·    Ability to work effectively as a team member and flexible to travel at short notice.

Requirements:

·    Bachelor's degree or Vocational certificate in computer engineering, computer science or related field.

·    At least 3 years experience in networking and network security, implementation and support

·    Network Design & Analysis Knowledgeable & Implementation Network Switch, Firewall, Wireless System, OT Security etc.

·    Good attitude, Smart working and Communication skill.

·    Preferable good communication in English

·    Able to work on night and weekend by job duties.

Company Description

Masstron Thailand has evolved into a One-Stop Communication Supplier and Service Provider, leveraging years of experience to meet various communication demands. We offer Total Communication Solutions for industries requiring mission-critical support, including cable and accessories, manufacturing of jumper cables, and provision of on-site termination and testing services. Our customer-focused solutions cater to the Data Communication and Computer Network industry, Transport, Industrial Automation and Process Control Environment, Shipyards and Offshore, Oil & Gas industry, Military and Security sectors, and OEM and Contract Manufacturers.

Role Description

This is a full-time on-site role for a Technical Support Engineer located in Bangkok. The Technical Support Engineer will be responsible for providing technical support and troubleshooting for customers, addressing and resolving technical issues, and offering superior customer service and assistance. The role involves analytical problem-solving, proactively identifying technical issues, and ensuring customer satisfaction through effective communication and support.

Qualifications

• Technical Support and Troubleshooting skills
• Strong Analytical Skills to identify and resolve technical issues
• Customer Support and Customer Service skills
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Experience in the communication or related industry is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field

Location: Bangkok

Salary: Up to 60,000 THB + Benefits

Cathcart Technology is partnering with a leading multinational in security technology. Their products and services are used across many industries worldwide. This is an opportunity to join their Bangkok team as a Technical Support Engineer

you'll play a key role in supporting customers, ensuring smooth project delivery, and providing hands-on expertise that helps clients get the best out of security solutions.

Responsibilities:

• Provide hands-on technical support for security products across both distribution and project-based implementations.

• Deliver product demonstrations, configure systems, troubleshoot issues, and ensure smooth maintenance for clients.

• Manage projects from a technical standpoint, ensuring successful delivery and customer satisfaction.

• Advise customers on installation, configuration, and optimal use of security software and systems.

• Lead training sessions for customers and end-users to maximize product knowledge and usage.

Qualifications:

• Bachelor's degree or higher in Computer Science, Electronics, Telecommunications, Information Systems, or related fields.

• Hands-on knowledge in CCTV Systems, Access Control, Turnstile, and ANPR

• At least 2 years of experience in technical support or relating field

• Solid technical background with expertise in IT, electronics, and telecommunications.

• Intermediate English proficiency is required.

This is an excellent opportunity for professionals who are enthusiastic about a career in Technical Support. If you're interested, feel free to contact Cathcart Technology at to learn more.

Job Description:

1. Responsible for the FTTx(OLT and ONU etc.) equipment commissioning, acceptance, maintenance, inspection, Technical issue support and troubleshooting work;

2. Responsible for the engineering data collection, summary and report;

3. Responsible for technical training, technical support to customers, agents, subcontractors, and the agents management etc.;

4. Cooperate with international engineering representatives of related equipment and network; collect and feedback the equipment and network application information, and suggestions on products improvement; 5. Collaborate with sales/Marketing colleagues to maintain and manage customer relationships, satisfaction.

5. Other responsibilities/ tasks relate to company.

Qualification:

Must have experience in telecomcommunication, Electrical Engineering, or similar subject, Other but with similar relevant working experience also accept.

Fluent Thai,English; can speak Chinese is a plus. (Major in Chinese with HSK5 or corresponding level also accept.) Strong sense of responsibility and good teamwork spirit.