101 IT Operations jobs in Thailand

**_THE FUTURE IS WHAT WE MAKE IT._**
**_Warehouse Operations Assistant_**
**_Chonburi, Thailand_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
**Join Us and Make an Impact.**
We are currently seeking a **Warehouse Operations Assistant** to join our team in our **_Chonburi, Thailand_** office.
"In October, 2024 Honeywell announced the spin-off of our Advanced Materials business to become a stand-alone publicly traded company, independent of Honeywell. Our intention is that this role, dedicated to the Advanced Materials business, will be a part of this future transaction when the separation occurs."
**Key Responsibilities:**
+ Manage day-to-day warehouse activities to ensure high levels of productivity and efficiency.
+ Maintain accurate inventory records by conducting regular cycle counts and reconciliations.
+ Ensure inventory is tracked and managed effectively throughout the warehouse.
+ Manage and execution of the inbound and outbound shipment process to ensure timely delivery by collaborating with logistics teams
+ Receive and manage the disbursement of raw materials in the warehouse, including managing important documents related to purchase orders, invoices
+ Provide goods receive for raw materials reference from purchase order or invoice into the SAP system and transfer raw materials from SAP system to the production department by reference to the reservation forms
+ Print labels based on details of each type of raw materials, such as part number, part name, quantity, batch number, receipt date and expiration date, etc.
+ Coordinate with the logistics team and external warehouse to manage the transportation of materials both import/export between the warehouse and the relevant team
+ Control and manage to sale scrap materials from production, recycled materials by cooperating with suppliers
+ Prepare a report on the sale of scrap materials from production and recycled materials for manager approval
+ Reporting details of waste management and unused materials in the online system of the Department of Industrial Works (DIW)
+ Prepare report inventory and control cycle count the stock of raw materials in the warehouse to compare and correctly with SAP system
+ Monitor and manage inventory levels through regular audits according FIFO goods receiving
+ Maintain raw materials and packaging in an orderly manner and prevent damage in the warehouse
**MUST HAVE:**
+ Minimum of 2 years experience in warehouse operations
+ Expertise and experience in MS Word, Excel, PowerPoint
+ Experience in warehouse data management, inter-warehouse delivery management, and inventory counting
+ Experience in ERP, MRP, SAP system is essential (experience in WMS system will be given special consideration)
+ **?** Ability to drive a forklift will be good to have
**WE VALUE**
+ Collaborate with the Supply chain and logistics team to efficiently manage inbound and outbound shipments.
+ Coordinate with carriers to coordinate delivery schedules and freight rates between warehouses.
+ Ensure timely communication of delivery and receipt information to customers and stakeholders.
+ Have good interpersonal skills and be able to work with others.
+ Have high responsibility and attention to detail in filing and handling documents such as purchase orders and invoices for accounting department.
+ Have patience and be able to work well under work pressure.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: More**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
?
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, gender, religion, or veteran status.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, e-mail No other requests will be acknowledged.
?
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**_THE FUTURE IS WHAT WE MAKE IT._**
**_Warehouse Operations Assistant_**
**_Chonburi, Thailand_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
**Join Us and Make an Impact.**
We are currently seeking a **Warehouse Operations Assistant** to join our team in our **_Chonburi, Thailand_** office.
"In October, 2024 Honeywell announced the spin-off of our Advanced Materials business to become a stand-alone publicly traded company, independent of Honeywell. Our intention is that this role, dedicated to the Advanced Materials business, will be a part of this future transaction when the separation occurs."
**Key Responsibilities:**
+ Manage day-to-day warehouse activities to ensure high levels of productivity and efficiency.
+ Maintain accurate inventory records by conducting regular cycle counts and reconciliations.
+ Ensure inventory is tracked and managed effectively throughout the warehouse.
+ Manage and execution of the inbound and outbound shipment process to ensure timely delivery by collaborating with logistics teams
+ Receive and manage the disbursement of raw materials in the warehouse, including managing important documents related to purchase orders, invoices
+ Provide goods receive for raw materials reference from purchase order or invoice into the SAP system and transfer raw materials from SAP system to the production department by reference to the reservation forms
+ Print labels based on details of each type of raw materials, such as part number, part name, quantity, batch number, receipt date and expiration date, etc.
+ Coordinate with the logistics team and external warehouse to manage the transportation of materials both import/export between the warehouse and the relevant team
+ Control and manage to sale scrap materials from production, recycled materials by cooperating with suppliers
+ Prepare a report on the sale of scrap materials from production and recycled materials for manager approval
+ Reporting details of waste management and unused materials in the online system of the Department of Industrial Works (DIW)
+ Prepare report inventory and control cycle count the stock of raw materials in the warehouse to compare and correctly with SAP system
+ Monitor and manage inventory levels through regular audits according FIFO goods receiving
+ Maintain raw materials and packaging in an orderly manner and prevent damage in the warehouse
**MUST HAVE:**
+ Minimum of 2 years experience in warehouse operations
+ Expertise and experience in MS Word, Excel, PowerPoint
+ Experience in warehouse data management, inter-warehouse delivery management, and inventory counting
+ Experience in ERP, MRP, SAP system is essential (experience in WMS system will be given special consideration)
+ **?** Ability to drive a forklift will be good to have
**WE VALUE**
+ Collaborate with the Supply chain and logistics team to efficiently manage inbound and outbound shipments.
+ Coordinate with carriers to coordinate delivery schedules and freight rates between warehouses.
+ Ensure timely communication of delivery and receipt information to customers and stakeholders.
+ Have good interpersonal skills and be able to work with others.
+ Have high responsibility and attention to detail in filing and handling documents such as purchase orders and invoices for accounting department.
+ Have patience and be able to work well under work pressure.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: More**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
?
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, gender, religion, or veteran status.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, e-mail No other requests will be acknowledged.
?
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Operations Officer**

**USAID Reducing Demand for Wildlife Project**

**Job Summary**

RTI is hiring a Operations Officer for the USAID the Reducing Demand for Wildlife Project. This position will provide accounting support in the day-to-day accounting processes such as, but not limited to, monitoring project expenses, advances, liquidations and other project disbursements, ensuring adequate documentation, timely and quality implementation and compliance to RTI’s financial and operational policies and procedures. Additionally, s/he will collaborate closely with the Sr. Finance and Administration Officer to provide administrative support and assistance as needed. The individual must be a Thai national and fluent Thai speaker. She/he must also be fluent in English.

**Essential Duties**

The Operations Officer will perform a wide range of tasks to support the project:

- In coordination with the Sr. Finance and Administration Officer, coordinate and/or manage day-to-day administrative and financial operation of the field.
- Support project compliance with Thai local labor, immigration (e.g. visa processing for expat staff), payroll, and taxes.
- Oversee the Office Assistant

**Finance**
- Prepare payment vouchers in support of payments for project activities and suppliers invoices confirming such payments are: in accordance with the laid down procedures and policies, accurate, complete, adequately supported by all underlying appropriate documents, correctly coded to appropriate expenses and tracking code and project code.
- Raises journal vouchers or adjusting journals for necessary reviews and approvals.
- Provides support in compiling and submission of the monthly financial reports package for the respective projects.
- Address monthly financial reports review comments in relation to travel and activity advances & respective liquidations.
- Reviews sub-grantees financial documents in consultation with Sr. Finance and Administration Officer.
- Maintain petty cash and making petty cash payments.
- Make payments to workshop participants (including travel and meals refunds) as designated by the supervisor.
- Following the guidance of the Sr. Finance and Administration Officer, maintain all administrative systems for the project, including information resources, general filing, electronic filing, contracts and leases, travel, IT, subscriptions, insurances, etc.
- Maintain a proper and user-friendly filing and document control system for procurement files, petty cash, project asset and Information Technology. Ensure adequate filing of finance documents.
- Performs other duties assigned by the supervisor.

**Procurement**
- Assist in the recruitment and advertisement of STICs and Consultants.
- Prepare necessary documentation for the STICs and Consultants.
- Ensure complete documentation, align with RTI and USAID requirements for all STICs and Consultants recruitment.
- Review STICs and Consultants request ensuring we get best value for money.
- Review submitted documents and prepare necessary documents for endorsement for payment for the STICs and Consultants.
- Maintain database for STICs and Consultants including monitoring for disbursement periods of performance and payment timelines.
- Update project assets inventory values equals to or greater than USD 500. Ensuring that all assets are properly assigned inventory numbers and/or tags to minimize misuse and losses to all inventory items.

**Logistics**
- Coordinate financial and administrative logistics related to meetings, training events, seminars and other activities including arranging for training sites, transport, meals if appropriate.
- Coordinate all logístical support for staff and consultants, including transport and other travel requirements, hotel accommodations, conference bookings, etc.
- Ensure all supporting document related to workshop for payment process.
- Monitor local service providers’ performance in project administration and logistics support, including local travel and lodging arrangements and procurement of rental items and services necessary for implementation of project activities.
- Support project team with travel arrangements as needed.
- Support events, conferences, and workshops with administration and logistics needs including arranging refreshments and venues, maintaining meeting calendar, taking notes during meetings and events, and distributing minutes to attendees as needed.
- Maintain logistics soft files in project share points including hard copies.

**Office and Data Administration**
- Report any office equipment maintenance/repair needs in a timely fashion to ensure a smooth functioning operation.
- Oversee maintenance of office equipment such as photocopiers and scanners and ensure repairs are made in a timely fashion. Oversees the cleaning, maintenance, and repair of all facilities including electricity supply, water and plumbing.
- Coordinate office communication by ensuring availability and management of in

**Operations Officer**

**USAID Reducing Demand for Wildlife Project**

**Job Summary**

RTI is hiring a Operations Officer for the USAID the Reducing Demand for Wildlife Project. This position will provide accounting support in the day-to-day accounting processes such as, but not limited to, monitoring project expenses, advances, liquidations and other project disbursements, ensuring adequate documentation, timely and quality implementation and compliance to RTI’s financial and operational policies and procedures. Additionally, s/he will collaborate closely with the Sr. Finance and Administration Officer to provide administrative support and assistance as needed. The individual must be a Thai national and fluent Thai speaker. She/he must also be fluent in English.

**Essential Duties**

The Operations Officer will perform a wide range of tasks to support the project:

- In coordination with the Sr. Finance and Administration Officer, coordinate and/or manage day-to-day administrative and financial operation of the field.
- Support project compliance with Thai local labor, immigration (e.g. visa processing for expat staff), payroll, and taxes.
- Oversee the Office Assistant

**Finance**
- Prepare payment vouchers in support of payments for project activities and suppliers invoices confirming such payments are: in accordance with the laid down procedures and policies, accurate, complete, adequately supported by all underlying appropriate documents, correctly coded to appropriate expenses and tracking code and project code.
- Raises journal vouchers or adjusting journals for necessary reviews and approvals.
- Provides support in compiling and submission of the monthly financial reports package for the respective projects.
- Address monthly financial reports review comments in relation to travel and activity advances & respective liquidations.
- Reviews sub-grantees financial documents in consultation with Sr. Finance and Administration Officer.
- Maintain petty cash and making petty cash payments.
- Make payments to workshop participants (including travel and meals refunds) as designated by the supervisor.
- Following the guidance of the Sr. Finance and Administration Officer, maintain all administrative systems for the project, including information resources, general filing, electronic filing, contracts and leases, travel, IT, subscriptions, insurances, etc.
- Maintain a proper and user-friendly filing and document control system for procurement files, petty cash, project asset and Information Technology. Ensure adequate filing of finance documents.
- Performs other duties assigned by the supervisor.

**Procurement**
- Assist in the recruitment and advertisement of STICs and Consultants.
- Prepare necessary documentation for the STICs and Consultants.
- Ensure complete documentation, align with RTI and USAID requirements for all STICs and Consultants recruitment.
- Review STICs and Consultants request ensuring we get best value for money.
- Review submitted documents and prepare necessary documents for endorsement for payment for the STICs and Consultants.
- Maintain database for STICs and Consultants including monitoring for disbursement periods of performance and payment timelines.
- Update project assets inventory values equals to or greater than USD 500. Ensuring that all assets are properly assigned inventory numbers and/or tags to minimize misuse and losses to all inventory items.

**Logistics**
- Coordinate financial and administrative logistics related to meetings, training events, seminars and other activities including arranging for training sites, transport, meals if appropriate.
- Coordinate all logístical support for staff and consultants, including transport and other travel requirements, hotel accommodations, conference bookings, etc.
- Ensure all supporting document related to workshop for payment process.
- Monitor local service providers’ performance in project administration and logistics support, including local travel and lodging arrangements and procurement of rental items and services necessary for implementation of project activities.
- Support project team with travel arrangements as needed.
- Support events, conferences, and workshops with administration and logistics needs including arranging refreshments and venues, maintaining meeting calendar, taking notes during meetings and events, and distributing minutes to attendees as needed.
- Maintain logistics soft files in project share points including hard copies.

**Office and Data Administration**
- Report any office equipment maintenance/repair needs in a timely fashion to ensure a smooth functioning operation.
- Oversee maintenance of office equipment such as photocopiers and scanners and ensure repairs are made in a timely fashion. Oversees the cleaning, maintenance, and repair of all facilities including electricity supply, water and plumbing.
- Coordinate office communication by ensuring availability and management of in

**Company Description**

Ripley’s Believe It or Not! is under the management of Minor Sky Rider Company Limited, the home to world class attractions and museums, which comprises of 7 attractions all in one place. Ripley’s Believe It or Not! Odditorium is a world famous family oriented walk through tourist attraction that originated in the U.S.A. The museum houses more than 300 unique collections of oddities and it presents a careful balance between the strange, the shocking, and the beautiful.

To assist Complex General Manager ensures the success of the operational department which includes managing all 7 attractions operations including Ripley’s Believe It or Not! Odditorium, Ripley's Moving Theater 12D, The Vault Laser Maze Challenge, Ripley's Haunted Adventure, Ripley's Infinity Maze, Ripley's Scream In The Dark, Louis Tussand’s Waxworks.

**Qualifications**

1. At least Bachelor Degree in any field

2. Thai Nationality

3. At least 7 year experience in management of Entertainment industry or family’s attraction.

4. Experience with budgets, P&L statements, capital expenditures and forecasting

5. Strong skill in driving for results and English Communication Skill

6. Strong in people management and development

7. A team player with a mature personality and ability to work independently as well as under pressure

**Additional Information**

**Duties and Responsibilities**
1. Responsible in all operational areas, from team member management and supervision, operations and procedures management, premises maintenance management, merchandise operations management, inventory control, maintenance management, reporting and analysis.

2. Envisage at least half of the working week would be spent ‘on the floor’ with staff with management tasks and administration occupying the remaining time.

3. Ensure the success of “Customer Focus” processes, i.e. customer experience, customer response, customer service, etc.

4. Manage and develop all operational team members.

5. Work with the Leadership team to create and implement the business plan addressing customers, profits, team members and the market (includes management of all financials, TMES, GSS, etc.)

6. Interact with department managers and team members, customers, suppliers, community services, owners, and Regional and Corporate team members.

7. Work collaboratively with other lodging brands and family attractions to leverage resources and assets.

8. Perform other duties as assigned by the Complex General Manager

บริษัท:

- CEVA Logistics (Thailand) Ltd.
- รายละเอียดงาน:

- Report directly to Contract Managers
- Responsible for continuous quality improvement in logistics operations.
The quality improvement will be justified by effectiveness delivery/
- receive right product with right quality and effectiveness-cost reduction.
- อัตรา:

- หลาย อัตรา ตำแหน่ง
- เงินเดือน:

- 17,000 up (ขึ้นอยู่กับประสบการณ์) บาท
- สถานที่ปฏิบัติงาน:

- จังหวัดกรุงเทพมหานคร
- จังหวัด:

- กรุงเทพมหานคร
- เขต:

- บางกะปิ, บึงกุ่ม, สะพานสูง
- คุณสมบัติผู้สมัครงาน:

- 1. Bachelor degree or higher in business administration, Engineering, or sciences.
- 2. Solid understanding and knowledge in logistics system
- 3. Advance logistics and supply chain management- 5. Understanding in quality and quality improvement system
- 6. Understand the budget and financial concept for business
- 7. ติดต่อ : คุณรัชพงศ์ ต้นกันยา (ธีร์) โทร :
- รายละเอียดบริษัท:
CEVA. Making business flow.
- CEVA Logistics supply chain management is recognized by customers for making their business flow through its commitment to operations excellence, growth and unity.
- As a leading global logistics company, CEVA provides end-to-end design, implementation and operational solutions in contract logistics, freight forwarding, distribution and transportation management for large and medium-sized national and multinational companies. Following the merger with EGL in August 2007, the new combined company had pro forma sales of ?6.3 billion.CEVA's CEO is John Pattullo.
- CEVA focuses on a diverse range of market sector in Thailand including:

- Automotive & Tires, Hi-tech & Technology, Telecommunication, Retail,
- Consumer / FMCG, Industrial, Oil & Gas.-
- สวัสดิการ:

- For permanent staff,we'll provide
- # Life insurance
- # Health insurance
- # Provident fund
- # Incentive
- # Social security
- # Bonus
- # Transportation allowance
- # Training and development in Thailand and abroad
- # Annual leave
- # Uniform
- วิธีการสมัครงาน:

- ติดต่อ:

- Recruitment Team

**CEVA Logistics (Thailand) Ltd.**
1910 Electrolux Building, 10th Floor, New Petchburi Road, แขวงบางกะปิ เขตห้วยขวาง กรุงเทพมหานคร 10310

**Location**: Bangkok, Thailand
- **Employment type**: Full time
- **Experience**: min. 7 - 10 year´s of experience in similar role

**The Position**:
Reporting to the Country Manager, and enlisting the support of specialist resources, both locally and globally where required, this position will hold responsibility for the growth and management of daily Operations,sales and relationships for a number of nominated/new accounts including both existing and prospective customers. This role will serve to understand the customer’s demands, plan how to meet these demands, and generate sales for the company as a result.

The main responsibilities of this role are as follows:

- Ensures all operations are carried on in an appropriate, cost-effective way
- Improves operational management systems, processes and best practices
- Formulates strategic and operational objectives along with business development.
- Communicates job expectations; planning, monitoring, appraising, and reviewing job contributions
- Examine financial data and use them to improve profitability
- Manage staff levels, wages, hours, contract labor to revenues
- Establishes new accounts in Thailand particualrly or beyond with any opportunities.
- Establishes productive, professional relationships with key personnel in assigned customer accounts.
- Experience in manufacturing processes either as a member of a business or providing services to these businesses. Key industries that will be considered favorably include automotive, semicon/electronics, medical, food & beverage, process manufacturing.
- Coordinates the involvement of company personnel, including pre-sales, commercial, technical, implementation & support resources, in order to meet account performance objectives and customers’ expectations.
- Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for both the short-term (1-3 years), and the long-term (3-5 years) period.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
- Proactively involes in local marketing planning and ensure executing activities.
- Coordinates, develops and produces customer proposals ensuring delivery within agreed timeframes. These proposals should meet company requirements regarding deliverability, quality and profitability
- Work with project managers or key ATS staff on site to ensure projects are delivered profitably, on time and achieve required quality standards

**The Person**:

- Good contacts in the manufacturing industry.
- Sales/business development experience
- Commercial awareness/understanding
- Good people management skills
- Good interpersonal & communication skills.
- Proven ability to develop & maintain relationships up to C-level.
- Ability to develop the account sales strategy and execute effectively
- Demonstrate a strong interest in a customer facing role, with a willingness and enthusiasm to meet with external stakeholders.
- A team player who is willing to provide additional input as and when require to meet client defined baselines, often at short notice.
- Knowledge of CRM systems.
- Understanding of management tools and processes required

**Other Skills**:

- Minimum 7-10 years strategic operations and experience in a business-to-business sales environment.

**Education Level**:
Degree level education is preferred, however demonstrated experience in a similar role will also be considered.

**Position**:
Permanent - Full-time

**Benefits**:
Become part of a successful, dynamic team delivering bids/proposals to our customers which in turn will deliver business benefit therefore enhancing our customer’s performance. In return the position offers a very competitive salary & benefits package.

**Location**:
**The Company**:
ATS is the Independent Solution Provider for Industrial & Process Automation, IT and Quality worldwide. Founded in 1986, ATS is expert in Control Technologies, SCADA/HMI, Programming Languages, Communication & Networks, Databases, and Manufacturing Execution Systems. ATS has a worldwide network of offices and experts to support global and local organisations

**Work location:** Bangkok, Thailand
**Job Title:** Team Leader operations
**Immediate Reporting Relationships:**
Team Manager/ Service Delivery Manager.
**Candidate Qualification:**
Educational Requirement:
Bachelor's/Master's Degree
**Relevant Experience and Minimum # of Years/ Months**
· 4 - 6 Years which includes a minimum of 2 years of team handling (15+ FTEs) experience.
**Core Competencies:**
· Excellent written, reading & spoken communications skills in English &/ Required Language and understanding of local culture
· Should have had coaching and mentoring experience
· Search skills, ability to approach problems logically
· Excellent people and performance management skills
· High degree of problem-solving and analytical skills with strong attention to detail required
· Ability to manage multiple tasks and competing priorities effectively under pressure and short time lines
· Set a healthy environment in the team and positive mind frame in the individual
· Ability to work in a fast-paced, constantly evolving environment
· Strong understanding of online & digital markets
· Proven track record of exceptional performance and high productivity
· Excellent client and process management skills
· Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)
· Quick learning and understanding of complex processes
**Other Requirements (Certification, etc.)**
· Candidate should be comfortable to work in 24*7 shifts with rotational weekly offs & Shifts
· Ability to manage critical situations with minimum supervision
· Customer service orientation and ability to work in a team
· Strong keyboard and analytical skills
· Ability to perform in adverse situations
· Should be comfortable working with explicit & extremely sensitive content
**Detailed Role & Responsibilities (Please include Shift timings & Client Incentives as applicable)**
· Responsible for managing a team of 20-25 agents making sure daily KPIs are achieved
· Mentor and groom the team members as per the career growth options
· Managing team who review sensitive content, sometimes involving graphic or otherwise disturbing subjects
· Motivate and drive the team to ensure timely deliverables
· Track and report daily volumes and quality stats to the TM and other stakeholders
· Provide performance feedback, coaching on the Analysis conducted by the QA
· Report and Identify training requirements based on the data analysis for respective teams
· Excellent SLA management skills & should have experience in preparing and reviewing RCA
· Help improve the defined processes as we create more automation and gather information
· Review team on bottom quartile management activities
· Co-ordinate with non-operations team to make sure smooth BAU
· TL will also be trusted to maintain a high degree of confidentiality while meeting strict deadlines
· Flexible to work in assigned shift timings as per process requirements
**About Cognizant:**
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
**What will I be doing?**
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer promise; refurbishment)
+ Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
+ Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
+ Respond to audits that are completed by the company to ensure continual improvement is achieved
+ Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
+ Comply and exceed hotel and company Service Standards
+ Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
+ Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
+ Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
+ Hold regular briefings and communication meetings with the HOD team
**What are we looking for?**
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:
+ A degree or diploma in Hotel Management or equivalent
+ Luxury Hotel experience in International hospitality operations, preferably in Food and Beverage or Rooms Management
+ Natural leadership, attention to detail, high standards, and expertise in providing personalized service
+ Strong organizational skills, priority management, strategic vision, and ability to anticipate needs
+ Experience in managing budgets, revenue proposals and forecasting results
+ Excellent interpersonal and managerial skills
+ Accountable and resilient
+ Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in the same or similar role in a Luxury Hotel
+ Experience in renovation projects
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _General Manager/Hotel Manager_
**Title:** _Director of Operations_
**Location:** _null_
**Requisition ID:** _HOT0BOI2_
**EOE/AA/Disabled/Veterans**