667 IT Program Management jobs in Thailand

Qualifications & experience

• Fresh Graduate are welcome.
• Bachelor's Degree in Marketing, Business Administration, Engineering or related field.
• Very good command of English both spoken and written. (Toeic 550+)
• Good in Microsoft Office (Excel) & Basic knowledge of Oracle would be a plus.
• 1 - 7 years of experience in Program Management, Project Coordinator, Project leader, Customer Service in Electronics business.
• Thai Nationality only.

Tasks & responsibilities

• Managing the business relationship between assigned customer and the manufacturing facility to ensure that customer expectations are met and/or exceeded.
• Managing customer backlog to meet required on time delivery, resolving AR issues, driving E&O resolution and reporting key business indicators.
• Managing all commercial aspects of the business including product margin, product pricing (Price reflectivity, Inventory Re-valuation), RMAs, and ECO's with the customer.
• Release customer purchase order into system, update delivery schedule, negotiate the delivery schedule and order confirmation.

Benefits

• Provident Fund
• Health and Life insurance
• Annual leave (max 20 days/year)
• 5 days working per week
• Bonus
• Others

Qualifications & experience

• Bachelor's Degree in Marketing, Business Administration, Engineering or related field.
• Very good command of English both spoken and written. (Toeic 550+)
• Good in Microsoft Office (Excel) & Basic knowledge of Oracle would be a plus.
• 2-7 years of experience in Program Management, Project Coordinator, Project leader, Customer Service in Electronics business.
• Thai Nationality only.

Tasks & responsibilities

• Managing the business relationship between assigned customer and the manufacturing facility to ensure that customer expectations are met and/or exceeded.
• Managing customer backlog to meet required on time delivery, resolving AR issues, driving E&O resolution and reporting key business indicators.
• Managing all commercial aspects of the business including product margin, product pricing (Price reflectivity, Inventory Re-valuation), RMAs, and ECO's with the customer.
• Release customer purchase order into system, update delivery schedule, negotiate the delivery schedule and order confirmation.

Benefits

• Provident Fund
• Health and Life insurance
• Annual leave (max 20 days/year)
• 5 days working per week
• Bonus
• Others

Job Description :

• Program Management shall communicate with Customers and manage internal cross-functional team to launch new projects to Mass Production.
• Program Manangement must have analytical skill to maintain manufacturing BOM and Routing, Cost analysis, Engineering and Production Data to ensure each project during Mass production meet the standards.
• Preparing, scheduling, coordinating, and monitoring assigned engineering projects or setting up new production lines.
• Cooperating and communicating with the project manager and other project participants and collaborating with senior engineers to create more efficient project methods and maintain the project's profitability.
• Interacting with clients, interpreting their needs and requirements, and representing them in the field.

Qualification :

• Must be English-speaking, and able to write
• Knowledge of project management and QMS
• Preferred with management of projects with reputable US companies
• Knows MS project and Gantt Chart
• Good customer relationship-building

Workplace: Bangkadi Industrial Park, Pathumthai

Working Day: Monday -Friday

Working Hour:

Job Responsibilities:

• Understand customer requirements and expectations to ensure effective service and satisfaction.
• Serve as the primary point of contact for all customer inquiries, ensuring prompt and accurate responses.
• Conduct initial reviews and approvals of customer documentation.
• Plan and forecast future customer requirements to support operational readiness.
• Monitor and evaluate performance in terms of product quality, on-time delivery, and cost efficiency.
• Coordinate and implement periodic customer business reviews to strengthen relationships and ensure alignment.
• Manage the quotation and re-quotation process for existing customers; follow up on inquiries, acknowledge purchase orders (POs), and process customer schedules and orders.
• Lead and coordinate New Product Introduction (NPI) activities by working closely with cross-functional teams to ensure successful product launch and handover to mass production.
• Monitor and support the Mass Production phase, ensuring customer requirements are met with regard to delivery, quality, and cost.
• Develop and start-up new products, coordinating and monitoring the progress of activities with relevant stakeholders.
• Interface directly with customers regarding schedules and commitments, and lead cross-functional collaboration involving NPI, Sourcing, Engineering, Quality Assurance, Materials, Production, and Finance.

Qualifications:

Education:

Bachelor's degree or higher in Electronics Engineering, Electrical Engineering, Business Administration, Project Management, or a related field.

Experience:

Minimum of 5–10 years of experience in program management or related roles, preferably within a manufacturing or engineering environment.

Technical Skills:

• Excellent English communication skills, both written and verbal

• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Soft Skills:

• Strong leadership and stakeholder management skills

• Effective communication and interpersonal abilities

• Strong problem-solving and analytical thinking

• Strategic mindset with the ability to manage and lead cross-functional teams

• High adaptability and flexibility in a dynamic work environment

***Only shortlisted candidates will be contacted by HR***

Job Description :

• Program Management shall communicate with Customers and manage internal cross-functional team to launch new projects to Mass Production.
• Program Manangement must have analytical skill to maintain manufacturing BOM and Routing, Cost analysis, Engineering and Production Data to ensure each project during Mass production meet the standards.
• Preparing, scheduling, coordinating, and monitoring assigned engineering projects or setting up new production lines.
• Cooperating and communicating with the project manager and other project participants and collaborating with senior engineers to create more efficient project methods and maintain the project's profitability.
• Interacting with clients, interpreting their needs and requirements, and representing them in the field.

Qualification :

• Must be English-speaking, and able to write
• Knowledge of project management and QMS
• Preferred with management of projects with reputable US companies
• Knows MS project and Gantt Chart
• Good customer relationship-building

Job Description:

• Customer Order Management
• Develop order entry, maintenance, customer information, part information, synchronize customer PO, Promise Ship date and Request Ship Date, maintain customer forecasts, RMA's with customer, schedule and follow up on any change of customer shipment dates
• Obtain customer revenue forecast, drive customer loading and shipment to meet planned revenue
• Responsible for initiating new projects into the Plexus system and managing the process to ensure successful transition on a project from prototype to production stage
• Raise RFQ and Pricing Alignment with customers
• Prepare business review, trend analysis, minutes and other reports related to Program Management
• Preparation and alignment with internal Customer Focus Team and customers on run readiness review
• Lead customer team and communicate for all requirements and translate the requirement from customer to team member for the successful result which meet or exceed customer expectation
• Function as the main point of contact for customer – oral and written correspondence
• Understanding change management process and manages process readiness and assuring engineering changes are implemented and associated costs are reimbursed by the customer
• Managing Plexus Performance to Meet Customers' Expectations
• With Purchasing Product Manager, monitor and minimize excess and obsolete inventory. This includes the write-off of inventory at Plexus expense
• Monitor on-time shipping performance data for customers. Responsible to align with customers on actual performance data after month end closing
• Proactively providing feedback on opportunities for continuous improvement, based on having a solid understanding of engineering and manufacturing processes

Job Requirements:

• Bachelor's Degree or higher in Business Administration or Engineering or related field.
• At least 3 years of work experience in Customer Program Management / Project Management.
• Customer-Relationship Management.
• Solid background in Electronics Manufacturing Services (EMS) will be an advantage
• Familiarity with project management software tools, methodologies, and best practices
• Significant analytical skills, results-oriented, and detail-focused
• Assertive and self-motivated with the ability to work independently and in a team environment
• Be able to problem solve, prioritize and have the ability to multitask and continuous improve processes and capabilities.
• Good communication in Thai and English, interpersonal skills, presentation skills

Benefits:

• 5 day work week
• Life insurance
• Medical insurance
• Performance bonus

We are seeking a dynamic and detail-oriented Program Manager to join our EMS (Electronics Manufacturing Services) team. This role is ideal for someone who can handle cross-functional coordination, customer communication (especially with Japanese clients), and project control using data tools such as Excel and Power BI.

• Communicate directly with customers and internal teams for project coordination.
• Create and manage project timelines, BOMs, and product documentation.
• Ensure material readiness and monitor inventory according to project forecast.
• Attend weekly R&D meetings with customers and follow up on deliverables.
• Coordinate project code and system entry in Cal-Comp's internal system.
• Analyze and visualize data using Excel, Power BI, or basic Python/VB tools.

• Bachelor's degree in Engineering or related field.
• Strong communication skills in English and Thai; Japanese is a plus.
• Proficient in Microsoft Excel; knowledge of Power BI, VB, or Python is an advantage.
• Able to work under pressure and manage multiple projects with tight deadlines.
• Experience in EMS or electronics manufacturing is a plus.

Join us to lead key programs for our enterprise clients and help drive technology manufacturing forward.

Imagine leading technology programs that connect business strategy and operational excellence. As a Program Manager, you'll drive high-impact initiatives like Vietnam Manufacturing Technology Enablement and SAP S/4HANA implementation, ensuring our core operations run at peak efficiency.

We love that you will.

Vietnam Manufacturing Technology Enablement - Program Management

• Lead end-to-end planning and execution of the VN Manufacturing Technology Enablement Program.
• Align program objectives with business strategy and operational goals.
• Manage cross-functional coordination, stakeholder engagement, and resource allocation.
• Oversee risk, issue, and dependency management across workstreams.
• Ensure program governance, reporting, and compliance with internal standards.
• Drive continuous improvement and value delivery throughout the program lifecycle.
• Provide support to the Program Director in monitoring budget, scope, and project schedule to maintain alignment with program objectives

S/4 HANA Implementation Program – Implementation Lead

• Own the delivery of the S/4HANA template across relevant domains.
• Collaborate with business units, IT, and external partners to ensure successful implementation.
• Facilitate alignment between global and local requirements.
• Lead roadmap development, agile enablement, and DevOps adoption.
• Ensure strategic reporting, budget awareness, and stakeholder communication.
• Support change management and adoption across impacted teams.

Must-Have Competencies & Skills

• Strategic Program Leadership – Ability to translate vision into executable plans.
• Cross-Functional Orchestration – Skilled in aligning diverse teams and managing interdependencies.
• Risk & Change Navigation – Proactive in identifying and mitigating risks.
• Stakeholder Influence & Communication – Strong communicator across all levels.
• Delivery Excellence & Continuous Improvement – Focused on outcomes and optimization.
• Agile Leadership & S/4HANA Expertise – Experience in agile delivery and ERP implementations.

Preferred Qualifications

• Proven experience managing large-scale manufacturing or ERP programs.
• Strong understanding of SAP S/4HANA and enterprise transformation.
• Experience in agile and hybrid delivery models.
• Excellent facilitation, coaching, and leadership skills.
• Ability to navigate complex stakeholder environments and drive strategic alignment.
• Excellent communication skills with the ability to simplify complex concepts for diverse audiences
• Demonstrates a proactive "can-do" mindset with strong drive to deliver results under any circumstances
• Quick to respond with open and transparent communication

What Success Looks Like

• VN Manufacturing Program delivers on time, within scope, and aligned with strategic goals.
• Seamless S/4 HANA implementation for manufacturing areas with high adoption.
• Stakeholders are engaged, risks are managed, and teams are empowered.
• Continuous improvement and delivery maturity are evident across both programs.

Additional Information

• This role involves occasional travel between Pandora production plants, primarily within the scope of the Vietnam Manufacturing Technology Enablement Program

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world's largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company's products are made from high-quality materials and sold in more than 100 countries through 6,785 points of sale, including 2,788 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 31.7 billion (EUR 4.25 billion) in 2024.

*Purpose Statement: *
Provides advanced level support to Program Managers to improve delivery performance and enhance customer satisfaction, performance metrics reporting and analysis. Coordinates with Production Supervisors and Team Leads on variances to production plan, independently initiates and coordinates resolution of minor variances with internal functions and customers.

Key Job Accountabilities

• Drives problem resolution and Continuous Improvement on behalf of PM, ensuring closure of actions and working with other functions as necessary
• Prepares and maintains CFT performance data (delivery, customer satisfaction, quality, etc), conducts analysis and present findings and recommendations to PMs
• Plan, coordinate and prepare advanced materials for customer site visits, QBRs and business reviews, in coordination with Customer Experience Team
• Takes the lead on day to day customer engagement on tactical matters, including follow up of overdue Account Receivables. Full ownership of CRGs' communication with Customer, coordination with CFT, inventory & metric control. Engaging the Customer on CRG and other metric control as well as potentially supporting APQP.
• Daily customer interface for POs, commitment dates, queries and requests. Works with PM on coordination of cNPS improvement plan activities in the CFT and with customer

Education/Experience Qualifications

• Education/Experience Qualifications:
• A minimum of a post-high school education (college, vocational school or specialized training) is required; a Bachelor's degree is preferred.
• Three (3) to Five (5) years of related experience is preferred
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications

• N/A

Physical Requirements

• N/A

Travel Requirements

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.