95 IT Service jobs in Thailand

The role of Service Delivery Manager oversees the coordination of multidisciplinary IT functional teams in the governance, assurance and improvement in service delivery. With an eye for perfection, and attention to detail and the ability to influence people the role will oversee IT service improvements in ITIL, in KPI, help to shape Service level agreements and service delivery.

**You will**
- Manage the IT ServiceDesk and IT helpdesk team and evaluate their performance to ensure that all critical services areavailable, including infrastructure services.
- Handle issues and requests from both internal and external users within the scope of the target.
- Provide technical skills and training to the team to follow the ITIL process.
- Following and tracking ticket ratio.
- Attend daily operation calls every day.
- Weekly and monthly meetings with the team for update.
- Manage outsource service. (On-boarding, Off-boarding), Document of outsource service.

**Incident and Problem management**:

- Coordinate and standardize Incident management.
- Lead for Major issues / incidents
- Act as a point of contact for all major incident
- Log incidents, investigate and prioritize incidents.
- Escalate the incident to relevant team to resolve the issue and create command room.
- Manage communication with relevant parties until the issue resolved.
- Problem management activities ensuring root cause and prevention are identified.
- Deliver monthly report to IT management (IT Operation/ Critical report)

**IT Project**:

- Manage RUN projects as expectations related to the stakeholders and business owner
- Manage the project scope and deliverables to meet targeted objectives.
- Conduct monthly meetings with stakeholders from AZD, DFL, Claim, Telesmile, and Motor API.
- Regularly hold meetings to discuss new features and upcoming releases for support.
- Deliver monthly report to the stakeholders and business owner.

**Tool**:

- Manage and Maintain ticketing System (JIRA Core/ ServiceNow system)
- Manage and Maintain Call system for IT Servicedesk (Aspect system)
- Manage and Maintain Line official account. o AZD account (For Agent)
- DFL account (For Banga)
- API motor account (For Broker) Inhouse service account (For internal staff)

**Report**:

- Monthly report to Acher system
- Monthly report to IT Project (AZD, DFL, Claim and Telesmile)
- Monthly report to IT Management (IT Operation/ Critical Application Availability Service)
- Monthly report to IT Management (ITSC) Quarterly report to IT Management (ITSB)

**Miscellaneous & Ad-hoc assignments**:

- Support Regular audit issue in path (Incident/ Problem and Service request)
- Update SOP document to be up to date.
- Support DR-Drill per year (AZAY & AAGI site)
- Monitoring Hootsuite Application of GSSD task and Tier1 support for Emagin.
- Ad-hoc issue or request from IT Management.

**Your skills**
- At least 10 years’ experience IT Operation with support numerous in HW/SW/Application.
- A minimum 5 years’ experience working in ITSM Framework
- Knowledge in incident management and project management (must be)
- ITIL experience (Incident, Problem, Change and Service request (must be)
- Knowledge to use in ticketing system (JIRA Product / ServiceNow) (must be)
- Experience in handling incidents and response
- Strong trouble shooting expertise.
- Good attitude and working under pressure.
- Good communication skills, interpersonal, oral, and written in English.

**Your benefits**:

- We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration
- We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
- From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
- Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach

42060 | IT & Tech Engineering | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent

**About Allianz Technology**

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 10,000 employees located in 55 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

**D&I statement**

Join us. Let´s care for tomorrow.

You. IT

**Job Level**:
Professional

**Location**:

- Bangkok, Bangkok, TH, 10310**Area of Expertise**:
IT & Tech Engineering

**Unit**:
Allianz Technology

**Employing Entity**:
Allianz Technology (Thailand) Co., Ltd.

**Service Network & Technical Support - Bangkok, Thailand (Onsite)**
**Come build your career.**
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of more than 48,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
**The Job:**
As a Service Network & Technical Support here, you'll be part of our Tools & Outdoor team located in Bangkok, Thailand .
You'll get to:
+ Expand Service Network quantity and Service visibility.
+ Implement and maintain service related Key Performance Indexes for the country.
+ Optimize Drop point and Delivery process.
+ Validation ASC warranty claim & Defective return product.
+ Set the Repair and Technical training, support escalation case.
+ Drive product quality improvement.
**The Person:**
You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
+ At least a Bachelor's Degree in Engineering, Business Administration, and other related
+ At least 5 years' experience in running After sale service ex. manage Service center, Technical support.
+ Good in English communication.
+ Experience in Repair Power tools product or Trainer will be an added advantage.
+ Good analytical data and management skills **.**
**And More:**
We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:
+ _Grow:_ Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
+ _Learn:_ Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university.
+ _Belong:_ Experience an awesome place to work where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
+ _Give Back:_ Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor
**_We Don't Just Build The World, We Build Innovative Technology Too._**
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
**Who We Are**
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
**Global Benefits & Perks**
You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
**What You'll Also Get**
Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
**Learning & Development:**
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
**Diverse & Inclusive Culture:**
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
**Purpose-Driven Company:**
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

**Date Posted:**
2025-05-23
**Country:**
Thailand
**Location:**
Otis Elevator Company (Thailand) Limited, No. 735/5 2nd FL., Tower E Unit No. E2-01 Srinakarin Road, Phatthanakan Sub-district Suanluang District, 10250, Bangkok
At Otis, it's our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!
Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.
**Key Responsibilities**
+ Carry out the maintenance, service and repair of the escalators and elevators within your territory/ portfolio as assigned
+ Respond proactively and quickly to fix any breakdowns, aiming to fix on the first attempt
+ Carry out minor repairs to achieve continual operation
+ Liaise directly and build good rapport with the customers at the job sites
**Requirement**
+ Experienced service, maintenance and repair mechanics for escalators and elevators
+ Knowledgeable in electricity and electrical engineering
+ A committed professional, with safety as your priority
+ A team player, adaptable, good communication and interpersonal skills
+ Comfortable using electronic and digital tools
_Apply today to join us and build what's next!_
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. 
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

**Country:**
Thailand
**Location:**
Carrier (Thailand) Limited, 1858/63-74 Interlink Tower, Debaratna Road, Bangna Tai, Bangna Bangkok 10260, Thailand
1. Inspecting, analyzing repairs chiller under service agreement/warranty.
2. Perform troubleshooting and give recommendations for repairs chiller under service agreement/warranty.
3. Support sales team to complete sales target and margin Increase productivities and utilization.
4. Repair chiller and lead SR break fix or SR upgrade packages back to sales team.
5. Liaise with customer technicians on maintenance/repair schedule.
6. Work closely with subcontractors to perform repair works.
7. Ensure safety procedures and conduct during service or repairs.
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice

If you are looking to expand your career, Emerson has a great job opportunity for you!
We are looking for a proactive and skilled Field Service Engineer to join our team. In this role, you will be responsible for delivering technical support, installation, maintenance, and troubleshooting services at customer sites. primarily in Eastern Thailand (e.g., Chonburi, Rayong, Chachoengsao), and occasionally in other regions or overseas.
If you think this role is suitable for you, let's go and join our team!
**In This Role, Your Responsibilities Will Be:**
+ Install, commission, and maintain equipment at customer sites.
+ Provide timely troubleshooting and repair services to minimize downtime.
+ Conduct regular preventive maintenance in line with service schedules.
+ Train customers on proper equipment use and basic troubleshooting.
+ Maintain detailed service records, including reports on work performed and parts used.
+ Communicate effectively with customers and internal teams to resolve technical issues
+ Ensure safety compliance during all on-site activities.
+ Manage tools, spare parts, and documentation required for fieldwork.
**Who You Are:**
+ You are technically skilled and solving real-world problems using both mechanical and electrical knowledge.
+ You have hands-on experience with mechanical, PLC systems program, and feel confident troubleshooting automation or control systems.
+ You have customer-first mentality and communicate clearly and professionally with both technical and non-technical audiences.
+ You work independently, take ownership of tasks, and stay calm under pressure in field environments.
+ You are organized, meticulous, and able to manage service schedules efficiently.
+ You are flexible with frequent travel within Thailand and oversea
**For This Role, You Will Need:**
+ A bachelor's degree or diploma in Electrical, Mechanical, Mechatronics, or a related engineering field.
+ 3-5 years of experience in field service, technical support, or industrial equipment maintenance.
+ Practical knowledge and hands-on experience with Mechanical and PLC programs.
+ Strong problem-solving, analytical, and troubleshooting skills.
+ Ability to read and interpret technical drawings, schematics, and equipment manuals.
+ Good communication skills and basic proficiency in English (spoken and written).
+ Thai driver's license
**Preferred Qualifications That Set You Apart:**
+ Resident in Eastern Thailand (e.g., Chonburi, Rayong, Chachoengsao) is a strong advantage for easier response to customer sites.
+ Experience working with PLC systems such as Mitsubishi Siemens, Omron including programming and troubleshooting.
+ Familiarity with HMI systems,
+ Experience in customer service or client-facing roles, especially in technical environments.
+ Exposure to international service standards or working with multinational companies.
+ Comfortable working in high-pressure or fast-paced environment, particularly during urgent repairs or critical system downtimes.
+ Proficiency in additional languages (e.g., English, Japanese, or Chinese) is a plus for supporting international clients.
+ Strong interpersonal skills and a professional attitude when representing the company at customer sites.
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** : 25021398
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

**About Veralto:**
Veralto launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies ( are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Massachusetts with 13 operating companies and 300+locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by powerful purpose - Safeguarding the World's Most Vital Resources.
Veralto's Water Quality Companies - Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS & Acquatic Informatics- help to manage, treat, purity & protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds, and oceans.
Our Product Identification companies - Videojet, Esko, X-rite, Linx and Pantone helps package and protect the world's food, medicine and essentials tracing and authenticating billions of goods that travels the global supply chain every day.
For more details, please login to our site - DESCRIPTION**
+ Planning/Executing daily activities to ensure internal/external customer demands are met
+ Assuring smooth operation of service support and customer satisfaction
+ Maintaining a high level of proficiency of service support associates
+ Driving continuous improvement using VES Tools
+ Providing leadership in developing associates, and develop a VES culture and team
**What You'll Be Doing (Job Responsibilities)**
+ Plan, coordinate, and direct the overall operation of the Service Operations team
+ Oversee Service Operations activities, including:
+ Daily scheduling activities of service work orders to service engineer teams
+ Service-specific order management support and customer service
+ Tracking of service contracts and installed based
+ Resolving associate and customer complaints/problems and provide follow up
+ Work with service team to actively drive stock optimization, management, and analysis
+ Responsible for creating and executing data-driven action plans to improve standard work
+ Lead and participate in planning and implementing support strategies and goals
+ Prepare special and recurring reports and analyses reflecting daily operations and project status
+ Responsible for staffing, performance management, training, and development of team members
**What We Are Looking For (Skills & Qualifications)**
+ Degree in business, engineering, or related field required, preferably with MBA
+ Minimum five years' work experience in phone sales, technical support, training, or related field
+ Strong track record of managing a service scheduling team or telephone support team
+ Technical background and experience in the Water Industry preferred
+ Fast learner of new tools; CRM (Salesforce and Servicemax), and ERP (Oracle or SAP) experience preferred
+ Comprehensive skills in Microsoft Office, including Excel, Word, and PowerPoint
+ Strong focus on the customer and meeting customer needs
+ Demonstrated vision for change and continuous improvement
+ Strong interpersonal skills, and great communication, problem solving, and analytical skills
+ Self-starter with demonstrated proficiency in time and project management skills; ability to manage multiple projects across critical yet often fluctuating deadlines - and with sometimes minimal and/or ambiguous input from stakeholders
+ Strong organizational and prioritization skills with attention to detail
**What's In It for You**
· You will play an integral part in shaping the OpCo and the whole platform's business in Asia, one of strongest and highly visible region with many untapped opportunities
· You will work with a team where the goal is to create an environment of continuous-improvement, wellness, and open, honest, two-way communication
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Our client one of the global leaders in building and cold chain solutions, is looking for Service Manager, who is responsible for interacting with the business team, and customers and providing the best solutions.

**Responsibilities**:

- Coordinating, prioritizing, and resolving issues encountered by a more experienced team/ multiple teams.
- Reviewing issues that will impact the business and provide recommendations for solutions.
- Possessing Refrigeration technical/ product knowledge.
- Managing more experienced teams according to establishes objectives and goals/ targets.
- Handling Quality Issue Management.
- Contacting customers, collecting feedback, and establishing and maintaining good relationships with key customers.
- Responding to complaints of key customers carries out the customer satisfaction investigation, and establishing the improvement plan.
- Coaching team members to ensure operational achievements are met.
- Maintaining training and audit/ assessment programs to ensure the implementation and effectiveness of internal controls.

**Qualifications**
- Engineering Degree onwards and/or relevant industry experience.
- 3-5 years and above experience in HVACR Service management, if having direct experience in the Refrigeration Food Retails field would be a key advantage.
- Having Refrigeration products and systems knowledge.
- Good communication, analytical, organizing & relationship management skills.
- Must be a proactive team player, independent, and result-oriented.
- Problem-solving mindset with the ability to provide new ideas.
- Proven oral, written, and presentation skills in English.
- Able to travel frequently.
- Having the experience to manage multiple teams covering the Thailand area would be an advantage.

**Power the Future with us!**

SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries.

Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.

By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive.

**What you will be doing**:

- Build, lead and develop a high-performance Regional Service team to increase customer satisfaction and loyalty and establish Service as a unique selling point for SolarEdge.
- Support constant improvements in the regional service infrastructure including local support centers, Field Service teams, and service-related administrative tasks including local Logistics
- Develop and execute the Service support plan ensuring KPIs and cost targets are met.
- Lead the technical interface and communication with local customers and act as the main service technical focal point for customer escalations or needs
- including frequent meetings and service reviews.
- Manage multiple teams of the call center (various Tiers), field engineers, and customer care specialists, including planning and reporting on their activities.
- Measured on main company service KPIs such as call waiting time, abandon rate, SLA, response and resolution time for cases, and more and lead weekly service reviews with improvement plans.
- Lead with key accounts customer care programs of frequent reviews of service open issues for increasing customer satisfaction level per the company target.
- Management of the local RMA process.
- Select, manage and reevaluate local Service Partners.
- Lead the local Service Team incl. periodic team meetings, reporting, and bi-annual performance management activities.

**Requirements**:

- Bachelors or Masters degree in electrical engineering or equivalent
- Relevant experience in the Energy/Solar market in the region
- strongly preferred
- 5-10 years working experience in an international Service & Support organization
- Minimum of 2 years management and leaderships experience in Service & Support.
- Minimum of 2 years experience in project/program management, preferably in the PV sector
- Proven track record in Service operations, both process and productivity improvements.

**Additional Skills**:

- Customer focused
- Organized, attentive to details & look at big picture
- Strong interpersonal/communication skills, team player
- Adaptability to changing tasks and working environments
- Fast and independent learner
- Self-motivated with the ability to follow through on multiple engagements
- Technical know-how
- Critical thinker
- Able to work independently across the organization and with customers
- Able to motivate
- Fluent English, excellent written and verbal communication skills
- Management of the local RMA process.
- Management of the local Field Service activities, their planning and reporting.
- Select, manage and reevaluate local Service Partners.
- Lead the local Service Team incl. periodic team meetings, reporting and bi-annual performance management activities.
- Constantly enhance operational excellence towards SEDG's customers.
- Constantly increase employee satisfaction and ensure development of the local Service

**SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people. SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.**

Country:
Thailand

City:
Bangkok

**Additional Information**
**Job Number** 25107449
**Job Category** Food and Beverage & Culinary
**Location** Pattaya Marriott Resort and Spa, 64 Moo 1, Pattaya City Chonburi, Thailand, Thailand, 20250VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.