10 IT Strategy jobs in Thailand
Consultant, Strategy Consulting

Posted 10 days ago
Job Viewed
Job Description
+ Participates in the design, development and delivery of consulting projects or components of larger, complex projects
+ Reviews and analyses client requirements or problems and assists in the development of proposals of cost-effective solutions that ensure profitability and high client satisfaction
+ Performs qualitative and/or quantitative analyses to assist in the identification of client issues and the development of client specific solutions
+ Designs, structures and delivers client reports and presentations that are appropriate to the characteristics or needs of the audience
+ Recommends improvements and alternative solutions to resolve problems
+ Provides follow up after project deliverable has been completed to ensure client satisfaction
+ Proactively develops broader and deeper knowledge of related consulting methodologies and pharmaceutical market through on-the-job experience and participation in training opportunities
+ Begins to develop practice specific subject matter expertise
**Skills & Experience**
+ An experienced consultant with at least 3 years of experience in Tier 1 or 5 years of experience in Tier 2 consulting firms or
+ An experienced professional with at least 6 years of non-consulting experience, ideally, at MANAGER level in relevant industries (e.g. pharma, banking, Private Equity/Venture Capital, start-up, hospital management, etc.) or
+ An MBA graduate with at least 3 years of consulting experience and 4 years of non-consulting experience in relevant industries (e.g. pharma, banking, Private Equity/Venture Capital, start-up, hospital management, etc.) or
+ A PhD with at least 2 years of consulting or non-consulting experience in relevant industries (e.g. pharma, banking, Private Equity/Venture Capital, start-up, hospital management, etc.)
+ Experience in consulting, pharmaceutical or healthcare industry will be highly advantageous.
+ Demonstrable analytical and problem-solving skills.
+ Solid project management skills, client influencing and relationship building skills.
+ Adept at developing business relationship with senior level managers and executives in the pharmaceutical/healthcare industry.
+ Ability to juggle competing priorities to meet deadlines while maintaining high quality work.
+ Knowledge of consulting methodologies, tools and techniques.
+ Excellent presentation and communication skills, with a strong executive presence.
+ Has necessary or can quickly build the subject matter expertise to effectively manage projects within a given practice area.
+ A willingness and ability to travel for work.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Cluster Director Revenue Strategy

Posted 4 days ago
Job Viewed
Job Description
**Job Number** 25133165
**Job Category** Revenue Management
**Location** The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Oversees revenue management activities and managers within area of purview. Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.
**CANDIDATE PROFILE**
Education and Experience
+ 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.
OR
+ 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Analyzing and Reporting Revenue Management Data**
+ Analyzes information, identifies current and potential problems and proposes solutions.
+ Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
+ Generates updates on transient segment each period and continually analyzes transient booking patterns.
+ Assists with account diagnostics process and validates conclusions.
+ Maintains accurate reservation system information.
+ Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
+ Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
+ Generates and provides accurate and timely results in the form of reports, presentations, etc.
+ Observes, receives, and otherwise obtains information from all relevant sources.
+ Submits reports in a timely manner, ensuring delivery deadlines.
+ Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
+ Analyze STAR information to assist in development of RevPAR Index forecasts.
+ Generates yearly room revenue budget.
**Managing Revenue Management Strategy**
+ Provides critical input to property leaders for development of market sales strategy.
+ Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.
+ Initiates, implements and evaluates revenue tests.
+ Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
+ Assists hotels with pricing and provides input on business evaluation recommendations.
+ Assists in creating and verbalizing positioning and long-term strategies for all segments (group, transient, catering) that are in alignment with brand standards and property objectives.
+ Provides recommendations to improve effectiveness of revenue management processes.
+ Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
+ Ensures hotel strategies conform to brand philosophies and initiatives.
+ Ensures Operation Teams are aware of current strategies and have the information needed to execute them (daily strategies, current day inventory management, and package inclusions).
**Building Successful Relationships**
+ Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
+ Communicates market direction to revenue management, sales and hotel leaders.
+ Develops constructive and cooperative working relationships with others, and maintains them over time.
+ Develops and manages internal key stakeholder relationships.
+ Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
**Additional Responsibilities**
+ Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.
+ Enters, transcribes, records, stores, or maintains information in written or electronic form.
+ Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
+ Demonstrates knowledge of job-relevant issues, products, systems, and processes.
+ Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
MANAGEMENT COMPETENCIES
**Leadership**
+ **Adaptability** - Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.
+ **Communication** - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.
+ **Problem Solving and Decision Making** - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.
+ **Professional Demeanor** - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
**Managing Execution**
+ **Building and Contributing to Teams** - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
+ **Driving for Results** - Focuses and guides others in accomplishing work objectives.
+ **Planning and Organizing** - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.
**Building Relationships**
+ **Coworker Relationships** - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
+ **Customer Relationships** - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
+ Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
**Generating Talent and Organizational Capability**
+ **Organizational Capability** - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.
+ **Talent Management** - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
**Learning and Applying Professional Expertise**
+ **Applied Learning** - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
+ **Business Acumen** - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
+ **Technical Acumen** - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
+ **Revenue Management** - Knowledge of revenue management concepts, processes and strategies such as average daily rate, revenue per available room, sales cycles and trends, account management, pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports.
+ **Research** - Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics. The ability to know when to seek addition information and where to look to find it.
+ **Inventory Management** - The ability to manage rooms and function space restrictions and thresholds using systems or manually in order to maximize revenue/profit across all segments.
+ **Computer Skills** - The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.
+ **Economics and Finance** - Knowledge of economic principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
+ **Sales and Marketing** - Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics.
+ **Basic Competencies** - Fundamental competencies required for accomplishing basic work activities.
+ **Basic Computer Skills** - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
+ **Mathematical Reasoning** - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
+ **Oral Comprehension** - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
+ **Reading Comprehension** - Demonstrates understanding of written sentences and paragraphs in work-related documents.
+ **Writing** - Communicates effectively in writing as appropriate for the needs of the audience.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Omnichannel Strategy Project Lead

Posted 4 days ago
Job Viewed
Job Description
Support Head of Omnichannel to initiate and drive omnichannel's strategic direction that supports customer acquisition and retention. The role will also lead complex, data-driven projects from strategy through execution, with a strong focus on achieving key business KPIs and ensuring the company remains ahead of market trends in customer experience and engagement.
**MAIN RESPONSIBILITIES**
+ Lead omnichannel projects to drive customer acquisition and retention.
+ Drive strategic omnichannel initiatives to ensure the company stays ahead of market trends and delivers seamless customer experiences across all touchpoints.
+ Develop and manage customer data segmentation, lifecycle marketing, and automation strategies.
+ Evaluate and implement new tools and technologies to support CRM and omnichannel efforts.
+ Analyze customer data to identify insights and opportunities for business improvement.
+ Own dashboarding/reporting and define relevant for Omnichannel activation projects.
**Required Qualifications:**
+ Master's degree in Business, Marketing, Data Analytics, or a related field.
+ 5+ years of experience in CRM, customer experience, or omnichannel marketing.
+ Strong understanding of customer data platforms (CDPs), marketing automation tools, and analytics platforms.
+ **Preferably with experience in CRM, database management, and customer insights within the banking, insurance or telecommunications industry.**
+ Strong analytical skills with the ability to interpret complex data cross-functionally and translate insights into actionable strategies.
+ Excellent project management skills with the ability to lead cross-functional initiatives and manage multiple priorities.
+ Proven track record of delivering measurable results through CRM and omnichannel strategies.
+ Proficiency in CRM database and analytic tools such as Salesforce, Google Analytics, Power BI, etc.
+ Proficiency in English (written and verbal).
+ Excellent communication and interpersonal skills.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
MARKET DIRECTOR OF REVENUE STRATEGY

Posted 4 days ago
Job Viewed
Job Description
**Job Number** 25118475
**Job Category** Revenue Management
**Location** Sheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand, 10110VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
No Standard Job Description Available.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
AMI Strategy & Program Development Manager

Posted 4 days ago
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Job Description
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit Follow Allergan Aesthetics on LinkedIn.
Job Description
Reporting to the Lead, Strategy & Program Development, this role is accountable for developing, executing, and managing Allergan Medical Institute (AMI) medical education programs focused on educating aesthetic healthcare providers (HCPs) on the Facial Aesthetics portfolio of products. In this role, the manager fosters strong relationships internally with AMI team, brand marketing teams, sales personnel, Medical Affairs, legal and compliance and externally with the AMI Faculty & Trainer, Key Opinion Leaders, Agency partners, and assists in creating innovative, best-in-class product education initiatives and HCP development to support the overall goals and objectives of the company.
Education Activities :
+ Develop and manage medical education strategy, programs/curriculums and operation plans working closely with the lead, AMI members and cross-functional teams, with a focus on enhancing customer engagement and experience on AA products.
+ Strategically develop, enhance and manage the 'AMI Faculty of Experts' speaker's bureau to develop advocates of AMI Medical Education strategy.
+ Manage multiple projects simultaneously and accelerate Medical Education activities for the purpose of promoting the appropriate and optimal use of AA products.
+ Plan, Review and Manage AMI/AA Medical Education messages among internal/external stakeholders (e.g. AMI team, cross-functional team, Faculty/Trainer, etc.).
+ Manage and review monthly program/plan analytics and present findings/recommendations to the manager and team.
+ Effectively work with contingent/temp workers and manage direct agency partners on AMI activity planning and program operations.
+ Cultivate strong relationships with cross functional departments.
+ Ensure programs are executed compliantly and in-line with regulatory and legal regulations.
+ Take a proactive approach in researching new trends in facial aesthetics.
+ Manage the expense within the agreed budget and contribute towards the setting of future budgets.
+ Travel to select programs, events, and conventions.
Workplace Health & Safety :
+ Proactively participate in Allergan's WHS programs, adhere to policies and promote a safe work environment at all times.
Qualifications
+ Bachelor's degree or higher.
+ Successful completion of relevant tertiary qualifications - science, healthcare or business related is preferred.
+ Minimum 5 years of marketing or medical roles within Aesthetic/Pharmaceutical/Device or consumer goods experience.
+ A strong understanding of educational program delivery as part of a marketing/brand management role is preferred.
+ Experience in brand management roles/ medical strategy and education/ KOL development & event management would be advantageous.
+ Strong commercial, marketing/brand management background with a proven track record of achieving targets.
+ Passion and enthusiasm for education and driving behavioral change.
Strategic & Analytical Skills:
+ Strategic thinking and ability to execute tactics on time
+ Financial/budgetary experience
+ Strong creative and conceptual thinking skills
+ Strong problem resolution skills
+ Navigates ambiguity - positively and proactively reacts to and manages ambiguous or unclear situations
Collaboration & Interpersonal Skills:
+ Self-starter, able to collaborate with others to accomplish objectives
+ Ability to work in a team environment
+ Ability to build relationships, collaborate and influence key external and internal stakeholders
+ Ability to effectively interact with all levels of executive management
Communication & Customer Engagement:
+ Excellent presentation, communication, and writing skills
+ Ability to effectively engage with customers in a professional and compliant manner
+ Receptivity to feedback - welcomes and acts on feedback and displays humility
Organizational & Technical Abilities:
+ Ability to set priorities and handle multiple tasks simultaneously with a high level of efficiency and flexibility
+ Outstanding organizing skills with close attention to detail
+ Intermediate or above skills in Microsoft Word, Excel, PowerPoint and Outlook
Additional Requirements:
+ Ability to travel both internationally and domestically
Additional Information
The Allergan Medical Institute® (AMI) is dedicated to promoting excellence in clinical practice and improving patient outcomes. As a world leader in medical aesthetics, Allergan Aesthetics (AA) is deeply committed to keeping clinicals at the forefront of facial aesthetics by providing omnichannel Medical Education Events that are designed and executed to develop educational journey of HCP (Health Care Providers) and upskill them with the use of AA facial injectables products.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
Director of Sale Marketing Strategy - Restaurant
Posted 2 days ago
Job Viewed
Job Description
**Job Number** 25120506
**Job Category** Reservations
**Location** Empire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand, 10120VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; no work experience required.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new reservations sales business to achieve personal and property revenue goals.
- Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Conducting Daily Reservations Sales Activities**
- Responds to incoming reservations sales opportunities for the property that are outside parameters of the .
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Assists in monitoring group reservation forecast data.
- Coordinates with sales and Convention Services to process rooming lists and reservation cards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Assists with monitoring accuracy of reservation sales orders within tracking systems.
- Tracks no-show reservations and processes charges as needed.
- Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
- Manages wait list and prioritizes order of wait list contacts to be made.
- Prepares work and maintenance orders.
**Providing Exceptional Customer Service**
- Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Sets a positive example for guest relations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Handles guest complaints and disputes following the instant pacification procedures.
**Managing and Conducting Human Resource Activities**
- Monitors reservations sales agents while on phone calls.
- Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Utilizes all available on the job training tools for employees.
- Creates monthly labor scheduling for team.
**Additional Responsibilities**
- Utilizes applicable intranet for resources and information.
- Creates contracts as required.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
General Manager, IMG Marketing Strategy & Integration

Posted 23 days ago
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Job Description
**Leads IMG Integrated Customer Communications Strategy across Brand, Product and Experiences**
+ Owns and leads development of integrated customer communications strategy and content spanning Marketing, Social, CX, FCSD, VP and Connectivity, including Strategic Intent and Creative Brief through to Brand Story and Creative Development.
+ Responsible for integrated customer communications strategy playbook, adoption, and sustainment.
+ Enables and supports IMG local Markets with integrated communications strategic capability and development.
+ Responsible for overall integrated customer journey communication architecture, moments, and resulting strategies
+ Determines role of Brand, Product, CX, and CRM offerings in customer communications strategy.
+ Acts as primary IMG Central liaison with local Market MarCom leads for customer communications, ensuring collaboration and integration of central initiatives.
+ Leads and provides strategic counsel on IMG market research programs relating to customer communications.
+ Leads IMG Marketing Communications strategic business projects, reviews and sprints as required.
+ Supports on marketing strategy for special IMG business and communications projects.
+ Sets the early direction of brand and customer communication strategy to support IMG's EV transformation, inclusive of Connectivity and Marketing Services.
**Leads IMG interface with Global Marketing for Brand, Product and Experiences**
+ Represents IMG in Global Marketing meetings and leads responses to Global/CMO office assignments on customer communications integration/assets working with Agency partners and market leads.
+ Serves as regional SPOC for both IMG led and globally led Asset Development programs, including the IMG-led Ranger global assets workstream.
+ Responsible to champion and manage IMG Brand Licensing and Merchandising requirements with global office.
+ Leads rollout of global brand strategy and guidelines across IMG
**Manages Agency partners to deliver Integrated Customer Communications**
+ CX: Defines and leads CX customer communications strategy and content
+ Connectivity: Leads integrated customer communications of Connectivity offerings e.g. FordPass / SYNC®
+ Manages Fixed Marketing budgets, identifies ongoing efficiencies and business optimization opportunities related to assets and communications.
+ Co-leads annual Agency rating process and global submissions/reviews related to customer communications.
**Leads Development of regional scalable Creative Assets for Brand, Product and Experiences**
+ Leads development of scalable demand creation/fulfillment mid-funnel content.
+ Leads development of regional launch and sustainment of 360° creative assets in support of local market requirements ensuring maximum flexibility, reusability, and production efficiency between IMG markets.
+ Supervises agency resources and regional launch budget on delivery of assets as defined in the Scope of Work.
**Leads Development of Marketing GTM Launch Plan**
+ Leads development of centralized marketing launch/GTM plans and execution for IMG.
+ Leads IMG regional marketing launch meetings and activities as required.
+ Leads integration of marketing launch plans cross-functionally e.g. Media Comms, CX, Training, etc
+ Leads and governs centrally led IMG Product / Non-Product GTM customer communication planning.
**Co-Leads Regional Marketing Communication Governance**
+ Responsible for IMG governance and implementation of global brand framework, standards and tools.
+ Co-leads the integrated marketing GTM process of new products, services, and experiences for IMG, in close collaboration with global, regional, and market business leads.
+ Co-leads Brand, Product, Service, and Experiences Immersions, Launch Review milestones, and GTM meetings.
+ Leads IMG governance processes and interfaces with market partners on Brand, Product and Experience as relates to Marketing Communications.
**Guides Effective, Efficient Media Strategy**
+ Develops regional media strategy and tools to support market media effectiveness and efficiency.
+ Responsible to lead scalable regional media partnership innovation, pilots, and test/learn initiatives e.g. Google, etc.
+ Reviews regional media spend and performance, provides guidance on effectiveness/efficiency opportunities.
**Direct Reports**
+ Actively manages and develops LL6/GSR direct reports, supporting talent growth and retention
+ IMG Marketing Integration Fulfillment Manager (LL6). GM IMG MS&I strategizes/designs/plans customer communications integration while Marketing Integration Fulfillment Manager ensures implementation end-to-end.
+ IMG Governance and Distributor Marketing lead to support with GTM coordination, agency scope, and distributor marketing materials.
_(Refer to JD above)_
#LI-PC
+ Degree in Marketing or Business Management
+ At least 15-20 years of experience in Marketing, Brand and Communications
+ Automative experience is beneficial
+ Prior experience in brand strategy, developing marketing launch strategy / plans will be beneficial. Product marketing competency is an advantage.
+ Expert communication skills and a high-performance collaborative team player.
+ Strategic, proactive leader with superior management skills and senior presence
+ Optimistic 'can-do' attitude, promoting customer centricity and simplification.
+ Dependable, committed, and highly responsible to deliver outcomes
+ Confidently able to lead, motivate, and manage others by influence - especially important with cross-functional integration
+ Experience with Regional Marketing and understanding of IMG markets
+ Flexibility on working hours given global HQ and market time zone differences
+ Ability to lead and manage NDA projects, craft business narratives suitable for review with executive level leadership.
**Requisition ID** : 45579
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Director of F&B Sales strategy - Restaurant

Posted 4 days ago
Job Viewed
Job Description
**Job Number** 25133125
**Job Category** Reservations
**Location** Empire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand, 10120VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; no work experience required.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new reservations sales business to achieve personal and property revenue goals.
- Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Conducting Daily Reservations Sales Activities**
- Responds to incoming reservations sales opportunities for the property that are outside parameters of the .
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Assists in monitoring group reservation forecast data.
- Coordinates with sales and Convention Services to process rooming lists and reservation cards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Assists with monitoring accuracy of reservation sales orders within tracking systems.
- Tracks no-show reservations and processes charges as needed.
- Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
- Manages wait list and prioritizes order of wait list contacts to be made.
- Prepares work and maintenance orders.
**Providing Exceptional Customer Service**
- Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Sets a positive example for guest relations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Handles guest complaints and disputes following the instant pacification procedures.
**Managing and Conducting Human Resource Activities**
- Monitors reservations sales agents while on phone calls.
- Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Utilizes all available on the job training tools for employees.
- Creates monthly labor scheduling for team.
**Additional Responsibilities**
- Utilizes applicable intranet for resources and information.
- Creates contracts as required.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Ice Cream Strategic Planning Specialist (Cornetto)
Posted 8 days ago
Job Viewed
Job Description
Based in Unilever House, Bangkok
About Unilever Ice Cream
Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.
Job Purpose
The Cornetto Ice Cream Strategic Planning Specialist support Cornetto Ice cream Innovation project management for Asia Ice Cream, responsible for leading the innovation network management and project assessment for crossfunctional team comprising of Marketing, CMI, R&D, BG & BU Supply chain team to ensure that we land innovations
in markets on time and in full.
Main Responsibilities
Innovations - Total Network Management
+ Network Creation & Network Management in MS Project for all Cornetto Innovation Projects- Working together with the Project Lead and cross-functional team (Marketing, CMI, R&D, E2E Supply chain) to create, refine and maintain the networks that outline the activities needed to deliver the Innovation. Ensuring acceleration opportunities are identified and applied
+ Monitor Project Progress & Deadline Setting - Coordinate & follow thru with cross functional team to ensure all tasks are executed on time.
+ Network Risk Identification - Proactively identify and flag potential delays or risks within the network
+ Network Scenario Planning - Create acceleration opportunities based on critical path, flag to cross functional team, and coordinate for completion.
+ Support in Preparation for Key Meetings (Project Team Meetings, Steercom Discussion, Innovation Leadership Meetings) - Support the project lead in preparation for Decision Making Moments, gathering and preparing appropriate data to feed into the PLs presentation requirements
Innovation Supply Chain Partnering
+ The Strategic Innovation Planner will also lead & coordinate all Supply Chain (Integrated Planning, Sourcing Unit, Engineering, Procurement, Quality, Safety) activity in innovation project management and ensure OTIF delivery
+ Implement Innovations Waste Program aligned to business target.
+ Launch innovations with Simplification by design
+ Support medium to long-term capacity planning working with Cornetto Strategic Planning Specialist & Integrated Planners to ensure Innovations are part of capacity planning.
Candidate Criteria
Experience & Qualification
+ 4yrs University Degree required
+ at least 3years experience in Supply Chain operations
+ Planning experience preferred.
+ Project management experience preferred
+ English Proficiency required
Additional requirements:
+ Equipped with sharp articulation of communication in engaging with multi stakeholder.
+ Equipped with sharp analytical skills
+ Knowledge in MS Project, & Project Presentation
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
Strategic Workforce Planning Lead (Spx Express)
Posted today
Job Viewed
Job Description
**About the Team**:
- Strategic Workforce Planning is the process of analyzing, forecasting, and planning workforce supply and demand, assessing gaps, and determining target talent management interventions to ensure that an organization has the right people - with the right skills in the right places at the right time - to fulfill its mandate and strategic objectives.- Strategically plan workforce based on business needs and demand as well as utilizing business insights to forecast workforce requirements and align recruitment efforts accordingly.
- Ensure optimal allocation of resources by sorting out supply based on recruitment capacity.
- Drive fulfillment for ground roles in SPX centers and hubs by collaborating with business for headcount forecast consolidation and prioritization before working with recruitment team for workforce fulfillment.
- Demonstrate exceptional problem-solving skills to overcome challenges encountered within each hiring funnel. Identify bottlenecks, inefficiencies, and obstacles in the recruitment process and devise innovative solutions to drive continuous improvement.
- Manage relationships with stakeholders to prioritize hiring needs and foster collaboration.
- Utilize analytics to inform hiring decisions and optimize recruitment strategies.
**Requirements**:
- Bachelor's degree in logistics, supply chain management, business administration, or a related field.
- 3-5 years of experience in operations or process improvement roles
- Excellent communication skills as this role will required collaboration and alignment with multiple teams
- Strong analytical skills to conduct data-driven decisions
- Self-driven and good leadership skills to facilitate cross functional interactions
- Be creative in problem-solving
- Proficient in Excel and PowerPoint