What Jobs are available for Java Support in Thailand?

Job Description

• Provide 2nd Level of Application Support for application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen with application systems
• Work closely with application development teams and vendor to investigate, fix and test applications Administrate application system of the company in term of application configuration, master data setup, application user id and permission management
• Maintain SLA, application availability, capacity and performance KPI
• Responsible for basic troubleshooting and report/follow up to technical team.
• Maintaining up-to-date documentation of applications operation and procedure manuals.
• Track and analyze trends in application support requests and generate statistical reports.
• Oversee development and updates of help sheets, usage guides, and FAQ lists for end users.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology or related.
• At least 3-10 Years of experience in Application Support, Technical Support or Service Support. (Junior - Senior Level)
• Knowledge on Microsoft Office, Word, Excel and Powerpoint.
• Experience in Ecommerce platform support and agile methodology would be a plus.

Location: BTS Ekkamai

Working Day: Mon-Fri

Job Detail

Job Title

Application Support (Core Hospital)

Career Area

IT & Application Support

Location

Samitivej Srinakarin Hospital

The Application Support will provide technical support as business flow for existing software, maintain applications, revise process and support the applications for all users in our hospitals.

Role & Responsibilities

• Maintain the core hospital software application to ensure the service quality.
• Analyze and improve process to complete the operational issues of HIS (Hospital Information Systems) .
• Monitor and provide the routine troubleshooting as the daily basis.
• Participate and implement project as the core team for hospitals.
• Prepare technical reports by collecting, analyzing and summarizing information and trends such as : provide medical data, dispensing medication, accurate reports of billing data, receipts or payment issues.
• Manage team and able to work in various environment with high pressure.
• Hospital Information Systems Projects : Arcus Air

Qualification

• Bachelor's degree or higher in area of IT / Business Computer / Computer Science.
• At least 2 years' experience in IT Health Care support or IT Support (Web Application/Software).
• Have a good experience working through the software implement, IT operation, IT service support and SQL Commands in a Hospital.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Strong Problem solving, Analytical skill, Service Mind, Technical and Consultative skills.
• Able to work under pressure and tight schedule.

Operations Time: 5 Days work on Mon-Fri at

Work Location : Onsite 100% at Samitivej Srinakarin Hospital

Responsibilities

• Support customer applications (L4 support)
• Check and fix problems in applications, database, and system integration
• Write and improve SQL queries for checking and getting data
• Work with developers and infrastructure team for problem solving and root cause analysis
• Prepare user guide, knowledge base, and support documents
• Monitor and report incident/service request based on SLA

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field
• 3-5 years' experience in Application Support or System Support
• Strong knowledge of SQL (Select, Join, Update, Stored Procedures)
• Understand relational database (MySQL, MS SQL, Oracle, PostgreSQL)
• Basic knowledge of ITIL, Incident Management, or Change Management is a plus
• Good problem-solving and communication skills

• Monitor and support the performance of applications and systems to ensure availability and reliability.
• Investigate, troubleshoot, and resolve issues in Linux/Unix-based environments.
• Develop and maintain Shell Scripts to automate operational tasks and batch job executions.
• Analyze system logs and database queries to diagnose problems and recommend solutions.
• Work closely with developers and infrastructure teams to escalate and resolve complex incidents.

ชื่อบริษัท

Pico (Thailand) Public Company Limited

เงินเดือนโดยเฉลี่ย

ต่อรองได้

สถานที่ทำงาน

บางนา

ประเทศ

ไทย

งานโดย

บริษัทจ้างโดยตรง

ประเภทการจ้างงาน

งานประจำ

ระดับประสบการณ์

3-5 ปี

ระดับการศึกษา

ปริญญาตรี

การบริหารจัดการและการให้บริการในธุรกิจไมซ์ การสร้างสรรค์กิจกรรมทางการตลาดและส่งเสริมภาพลักษณ์ทางธุรกิจแบบครบวงจร การให้บริการด้านการสร้างสรรค์แหล่งสื่อสารองค์ความรู้ และการผลิตสื่อและเผยแพร่องค์ความรู้ในรูปแบบของดิจิทัลคอนเทนต์และมีเดีย

สวัสดิการทั่วไป:

• ประกันสุขภาพ: ประกันสุขภาพสำหรับพนักงานและครอบครัว.
• ประกันชีวิต: ประกันชีวิตสำหรับพนักงาน.
• ประกันสังคม: ประกันสังคมตามกฎหมาย.
• การฝึกอบรมและพัฒนา: โอกาสในการฝึกอบรมและพัฒนาทักษะของพนักงาน.
• เงินช่วยเหลือครอบครัว: เงินช่วยเหลือในกรณีต่างๆ เช่น มงคลสมรส, คลอดบุตร, อุปสมบท, เยี่ยมไข้, ฌาปนกิจ.
• ค่าเดินทางและเบี้ยเลี้ยง: สำหรับพนักงานที่ต้องเดินทางไปปฏิบัติงานนอกสถานที่.
• วันหยุด: วันหยุดพักผ่อนประจำปี.
• ทำงาน 5 วัน/สัปดาห์: ทำงาน 5 วันต่อสัปดาห์.

ลักษณะงาน

• Primary: Provide ERP system application support and training to users
• Secondary: Monitor and maintain application system including troubleshooting, master data update, and ad-hoc queries
• Act as business liaison between users, technical developers
• Prepare Test Plan/Test Script and support User Acceptance Testing
• Provide system support to end-users from different business sectors
• Opportunity to be trained on Salesforce, Sales-Cloud and other cloud based applications to play an end-to-end local support role
• Other tasks as assigned

คุณสมบัติ

• Bachelor degree in computer science, computer engineering, information technology or related fields.
• 3 years or above working experience in system implementation or data analysis
• Experience in ERP system is preferred
• Strong communication and interpersonal skills
• Knowledge of finance is a plus
• Working proficiency in English

ส่งใบสมัคร

งานอื่นๆ ที่ใกล้เคียงกัน

• Graphic Designer (Contract 1 year - Renewable)
• Application Support (ERP/CRM)
• IT Developer (HRM) - (6 months Contract)

Grid selection:

Other

Job Description

• Provide 2nd Level of Application Support for application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen with application systems
• Work closely with application development teams and vendor to investigate, fix and test applications Administrate application system of the company in term of application configuration, master data setup, application user id and permission management
• Maintain SLA, application availability, capacity and performance KPI
• Responsible for basic troubleshooting and report/follow up to technical team.
• Maintaining up-to-date documentation of applications operation and procedure manuals.
• Track and analyze trends in application support requests and generate statistical reports.
• Oversee development and updates of help sheets, usage guides, and FAQ lists for end users.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology or related.
• At least 3-10 Years of experience in Application Support, Technical Support or Service Support. (Junior - Senior Level)
• Knowledge on Microsoft Office, Word, Excel and Powerpoint.
• Experience in Ecommerce platform support and agile methodology would be a plus.

Location: BTS Ekkamai

Working Day: Mon-Fri

• Analyze and resolve incidents within SLA.
• Monitor systems using Nagios, Dynatrace and automate tasks via Bash, PowerShell, or Python.
• Investigate logs, APIs, and database issues (SQL, MongoDB, MySQL, Oracle, SQL Server).
• Support web servers (Apache, Nginx, IIS) and middleware (Jboss).
• Work with CI/CD tools (Jenkins, Git, Bitbucket).
• Provide off-hours support when needed.
• Coordinate with dev teams and report progress regularly.

• Bachelor's in Computer Science or related field.
• 2–5 years' experience in technical support or application ops.
• Strong in Linux/Unix, Windows Server, basic networking (DNS, TCP/IP), and cloud platforms (AWS, Azure, GCP).
• Experience with containers (Docker, K8s, AKS) is a plus.
• Logical thinker, service-minded, and multitasker.

Role and Responsibility:

• Provide guidance on organizational services and address user inquiries related to computer usage.
• Troubleshoot technical issues related to various organizational applications.
• Study and understand the applications/software used within the organization.
• Resolve basic issues in using application/software systems.
• Verify user access rights for application/software usage.
• Maintain and update technical documentation and related workflows.
• Support projects related to application/software systems.
• Prepare user manuals and operational guides for the applications under responsibility.
• Comply with the organization's IT security policies.
• Perform duties in accordance with the organization's safety and security policies.
• Carry out other tasks as assigned by supervisors.

Welfare and Benefits:

• Health insurance
• Life insurance
• Accident insurance
• Dental fee
• Provident fund
• Annual increase salary (Depend on individual & company's performance)
• Annual bonus (Depend on individual & company's performance)
• Vacation leave, Personal leave, Sick leave
• Annual health checks up
• Annual activities

Workplace:Donmueang International Airport

For more information, please feel free to contact us.

HR Department

Tel: ,

• Provide application support for WMS systems

• Troubleshoot incidents through service desk and identify root causes

• Deliver both short- and long-term solutions to improve performance

• Coordinate with internal teams and vendors for incident resolution

• Generate reports and write SQL queries using SSRS

• Maintain SLA compliance and provide on-call support on rotation

• Utilize Zendesk for support case management