14 Jewelry Customer Service jobs in Thailand
Customer Service Representative - Shredding Services

Posted 4 days ago
Job Viewed
Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0088582
Customer Care Associate

Posted 4 days ago
Job Viewed
Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Job Level
Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks
Works with a limited degree of supervision within established procedures, regularly provides guidance to others.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0088730
Customer Care Associate

Posted 4 days ago
Job Viewed
Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Job Level
Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks
Works with a limited degree of supervision within established procedures, regularly provides guidance to others.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0088729
Voc Researcher-customer Care
Posted today
Job Viewed
Job Description
**Thailand**
- Department: Customer Service- Location: Thailand- Team and Role Introduction
- Within the Voice of Customer - Customer Care (CC) team, your tasks would include:
- Review and analyse NPS/PSAT verbatims and other sources of customer feedback
- Compile Buyer and Seller social sentiment (Data Collection & Input into the template)
- Conduct Detractor/Promoter outbound calls for thematic deep dives
- Support adhoc research study projects e.g. administrative preparations, recruitment of participants according to the screening criteria, and note taking during interview sessions
- Perform Mystery Shopping benchmarking activities
**Responsibilities**:
- Business Knowledge: Familiar with Lazada's operations and processes
- Problem Solving: (i) Recognise and raise concern topics from raw data (ii) Identify and conduct basic analysis when problems/issues arise (iii) Advise and solve problems that customers (buyer/seller) are facing (iv) Reach out or escalate to the right stakeholders to solve the issue and follow through with updates
- Insights/Analysis: (i) Identify top concerns based on data from various sources, provide insights and work on the right priorities (ii) Observe and flag anomalies or emerging trends, changes in customer feedback (iii) Identify buyer/seller needs and expectations through topic deep dives (iv) Provide feedback and raise buyers/sellers concerns to team for their awareness
**Job Requirements**
- Requirements/Qualifications(must have)
- Required Skills (including Development opportunities):
- Fluent written and verbal communication skills in Thai, with basic understanding of English
- Possess critical and analytical thinking capabilities
- Enjoys interacting with people i.e. conducting surveys and deliver probing questions
- Proficient in MS Powerpoint and MS Excel for reporting and data analysis
- Adaptive to change and flexible in an evolving fast-paced international environment
Requirements/Qualifications(good to have)- Experience with Qualitative and Quantitative analysis methodologies is preferred
Customer Support
Posted today
Job Viewed
Job Description
Our Chiang Mai office is centrally located on Suthep Road, whilst we expect you to work from office most days, partial remote work is also possible.
We are a small company, with a total of 24 employees. You will be working directly with founders of the company, with lots of potential for career growth.
ประกันสังคม
ปริญญาตรี
1 ปีขึ้นไป
- Handle and work with colleagues to resolve complaints and glitches.
- Have very good communication skill in Thai and English.
- Great at multitasking, for example handling multiple chats at a time.
บริษัท ซักรีดออนไลน์ บริการรับ-ส่งถึงที่ ในตัวเมืองเชียงใหม่ ทำงานด้วยระบบเทคโนโลยีทันสมัย
Customer Support/customer Success (English)
Posted today
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Job Description
A High Career Path with Good Benefits.
Friendly, Cozy & Delicious.
Customer Support is a liaison, providing product/service information, answering questions, and resolving any emerging problems that our customer accounts might face with accuracy and efficiency. Customer Support has patience, empathetic, and passionately communicative loves to talk, and understands the value of good communication skills. You should be able to put yourself in customers shoes and advocate for them when necessary.
Help and support customers on a daily basis to ensure operations run smoothly.
Provide product and service information to customers, and ensure all problems, complaints, and inquiries are solved within a timely manner.
Keeping records of customer interactions, transactions, comments, and complaints.
Collect and update any relevant data relating to feedback/complaints/ recurring issues and provide reports and insights to the manager/team lead.
Monitor and develop own performances on a regular basis, including pending cases following up.
Liaise & coordinate with suppliers, to ensure that the service works well.
Maintain good relationships with current clients.
Participate in the meeting to review business, operations, and performances with the team leader.
Bachelor s degree or higher in any field.
At least 1-2 years experience in operation, customer support, Sales support, or any related in the IT or software product.
Customer-oriented mindset with good telephone manner, good analytical skill, attentive to details.
Good command of both written and verbal English and knowledge of other languages would be an advantage.
Ability to deal with difficult customers and handle stress.
Able to work off office hours, weekends, and public holidays when needed.
Proficiency in Google Doc, Sheet, Slide / Microsoft Excel, Word, Power Point.
Capability to manage the complexity of understanding a new business quickly.
**Job skills required**: Excel, English, Social media
Monitoring and Customer Support
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Part of a team, working in shifts to ensure uninterrupted, 24/7 service is provided.
- Monitoring production services.
- Creating support tickets for monitoring issues.
- Ensuring creation of support tickets from customer communication.
- Prioritizing support tickets.
- Allocation and assignment of support tickets.
- Maintaining and updating existing tickets.
- Maintaining contact with and keeping customers updated.
- Creating Preventive Maintenance reports.
**Minimum Requirements**
- Superior English language and communication skills.
- Be willing to work shifts
- Be analytical, logical and a fast learner
We offer the competitive package if you are interested, join us!
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Customer Support L2 (Spx)
Posted today
Job Viewed
Job Description
- Maintaining a high level of professionalism with customers and working towards positive rapport with all customers.
- Taking action to solve problems from customers through coordination with relevant departments for prioritized cases.
- Following up and notifying results of problem solving of cases to customers in a timely manner and reporting to Reporting Line Manager.
- Working with related departments at a high level to stay up to date on product and service knowledge and changes in policies.
- Monitoring Backlog, workforce and all of FTE for team members.
**Requirements**:
- Bachelor’s Degree in a related field
- Native fluency in Thai and good command of written and spoken English
- Excellent communication skills to eliminate customer complaints and interpersonal skills
- Service-minded and positive attitude
- Strong focus on customer, quality, and meeting customer needs
- Ability to resolve complex cases
- Experience working with, and presenting to, senior executives
- Must have a genuine interest in and concern for customer complaints and work with
- Commitment and dedication towards finding solutions
Customer Support Representative (Contract 6 months)

Posted 4 days ago
Job Viewed
Job Description
Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai - những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.
**Mô tả công việc:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**Loại nhân viên:**
Tạm thời
UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.
Customer Support Representative (Contract 6 months)

Posted 4 days ago
Job Viewed
Job Description
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
**職務内容:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**社員タイプ:**
一時的
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。