11 Jewelry Customer Service jobs in Thailand

GSRs work at assigned locations and events, speaking to Customers in order to persuade them to attend a sales presentation with Anantara Vacation Club. They work closely with the general public, and with hotel colleagues. They must make sure that only guests who are qualified are invited to attend.

**Key Responsibilities**
- Be the face of the company in the marketplace at your designated work locations
- Know the package and rewards you are promoting to the public in appreciation of attending a sales presentation.
- Know the Sales Preview Centre locations and assist the customer with maps and directions on how to get to their selected Preview Centre.
- Complete necessary paperwork for tour bookings generated during your designated shift
- Call your booked guests the night prior to their preview date to confirm their attendance if required.
- Ensure sufficient collateral is in good condition and working order
- Ensure your work location is neat and tidy
- Attend scheduled team meetings.
- Phone Marketing Administration with tour bookings generated during your designated shift.

**Qualifications**:

- Level of spoken English, and other targeted languages as required
- Demonstrating confidence and personality to repeatedly open new conversations with potential customers from all over the world
- Self motivation and focus on meeting targets
- Ability to work well in a 5 star environment, ensuring that AVC operational standards are met in relationship to Team Values and Goals
- Displaying personal motivation and effort to assist in the smooth operations and profitable performance of all promotional events.
- Demonstrating willingness to seek new knowledge

เต็มเวลา
- Company Location: Anantara Vacation Club Riverside Bangkok

**คำอธิบายบริษัท**:

- A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.**คำอธิบายงาน**:
**Key Responsibilities**
- Be the face of the company in the marketplace at your designated work locations
- Know the package and rewards you are promoting to the public in appreciation of attending a sales presentation.
- Know the Sales Preview Centre locations and assist the customer with maps and directions on how to get to their selected Preview Centre.
- Complete necessary paperwork for tour bookings generated during your designated shift
- Call your booked guests the night prior to their preview date to confirm their attendance if required.
- Ensure sufficient collateral is in good condition and working order
- Ensure your work location is neat and tidy
- Attend scheduled team meetings.
- Phone Marketing Administration with tour bookings generated during your designated shift.

**คุณสมบัติ**:

- Great command of English (TOEIC score of at least 600 but is not needed)
- Ability to speak Chinese is a BIG advantage or other languages
- Self-motivation and focus on meeting targets
- Ability to work well in a 5 star environment,
- ensuring that AVC operational standards are met in relationship to Team Values and Goals
- Displaying personal motivation and effort to assist in the smooth operations and profitable performance of all promotional events.
- Demonstrating willingness to seek new knowledge

Company Description

A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

**Job Description**:
GSRs work at assigned locations and events, speaking to Customers in order to persuade them to attend a sales presentation with Anantara Vacation Club. They work closely with the general public, and with hotel colleagues. They must make sure that only guests who are qualified are invited to attend.

**Key Responsibilities**
- Be the face of the company in the marketplace at your designated work locations
- Know the package and rewards you are promoting to the public in appreciation of attending a sales presentation.
- Know the Sales Preview Centre locations and assist the customer with maps and directions on how to get to their selected Preview Centre.
- Complete necessary paperwork for tour bookings generated during your designated shift
- Call your booked guests the night prior to their preview date to confirm their attendance if required.
- Ensure sufficient collateral is in good condition and working order
- Ensure your work location is neat and tidy
- Attend scheduled team meetings.
- Phone Marketing Administration with tour bookings generated during your designated shift.

**Qualifications**:

- Level of spoken English, and other targeted languages as required
- Demonstrating confidence and personality to repeatedly open new conversations with potential customers from all over the world
- Self motivation and focus on meeting targets
- Ability to work well in a 5 star environment, ensuring that AVC operational standards are met in relationship to Team Values and Goals
- Displaying personal motivation and effort to assist in the smooth operations and profitable performance of all promotional events.
- Demonstrating willingness to seek new knowledge

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Job Level
Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks
Works with a limited degree of supervision within established procedures, regularly provides guidance to others.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Job Level
Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks
Works with a limited degree of supervision within established procedures, regularly provides guidance to others.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J

**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**‎**
Customer Care Team Expert ensures exceptional customer experience during night/weekend shifts, supports team development, and drives growth.
**How you create impact**
+ Drive awareness and encouragement of usage of customer facing digital solutions, and liaise with respective teams for training, as needed.
+ With shipment ownership, drive the most efficient way of file handling and availability of customer data and requirements, in order for stakeholder teams to deliver according to customer expectations. At the same time, ensure regulatory and compliance adherence.
+ Lead a strong focus on shipment monitoring and pro-active customer communication, and effectively manage customer feedback, complaints and escalations, and ensure swift corrective actions.
+ Manage and develop customer growth and stay on top of customer retention.
+ Drive maximization of profitability with a high focus on spot quotation execution and fast response time, and by upselling and promoting KN products. And on-going GP analysis, as well as liaising with stakeholders responsible for procurement.
+ Manage account ownership to ensure the most efficient allocation within the team, as well as on-going portfolio management.
+ Allocation of team members who will handle and execute spot quotations can be structured locally, according to team size and commercial experience and capabilities.
**What we would like you to bring**
+ Candidate shall have a minimum of 4-5 years of working experience air freight or freight forwarding as customer service.
+ Candidate with a leadership background would be preferable.
+ Candidate shall be fluent in English communication not only limited in communication, must be able to write and also reading.
**What's in it for you**
+ Miscellaneous benefits such as dental, hospitalization and others
+ Annual Wage Supplement (AWS)
+ Training and development
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

Company Description

Ikano Retail owns and operates IKEA stores in Singapore, Malaysia, Thailand, Philippines and Mexico. We have an ambitious expansion plan and encourage our people to move between roles and even countries. We are not afraid to take on responsibility. We strive to make a positive impact on people and the planet. We laugh and have fun on a daily basis, working together. And we are always looking for people who share our values to join the IKEA family.

**Job Description**:
**About the job**

We want to fill this position with a customer-focused enthusiast who can support us in securing the IKEA brand and our overall vision of “creating a better everyday life for the many people”.

**Your assignment**
- You will report to Customer Care Centre Manager and will be responsible to ensure the satisfaction of all customers who contact us directly through the Customer Care Centre in all media, you also take responsibility for gathering the specific information from our customers which will assist our Customer Care Centre or the stores to improve our customer’s total shopping experience and give this feedback to your manager.
- You will assist the Customer Care Centre Manager to manage and lead the co-workers and activities of Operation Team, including recruitment, coaching, mentoring, training, scheduling and performance management utilising IKEA values.
- You will take action to support established After Sales business objectives and defined goal with the customer needs as a primary focus and sustain a good communication channel with all stores to secure the right information eventually to offer proper service accordingly.
- You will be expected to initiate development activities to secure customers meet friendly, helpful and knowledgeable co-workers.

**Qualifications**:
**Your profile**
- You have at least 3 years of experience gained for working in a customer-facing, service-oriented, fast paced and multichannel retail environment.
- You share our belief that customer loyalty is key to business success, and are passionate about home furnishings and customer service.
- You enjoy interacting with people, able to communicate confidently and clearly in English. You also have the desire to improve the experience of our customers. Problem-solving, coaching, mentoring, negotiation, and building trustful relationships come naturally to you.
- You are also self-reliant and motivated, calm, empathetic, and customer focused. You know your business processes and how the customers perceive their situation, have the ability to prioritise, resolve, and make customers’ needs known.
- As a Customer Care Centre Team Leader, you are expected to contribute positively to your individual development, as well as your fellow co-workers by engaging in best practice sharing, process improvements and customer focused solutions sharing.

Additional Information

**Join a team that is changing millions of lives.**

Transforming smiles, changing lives

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

**About this opportunity**

As Customer Support Officer, you will manage customer interactions to increase customer satisfaction and improve service quality. This specialist is primarily responsible for providing professional support to current and potential customers in Thailand and Indochina countries according to the Service Level Agreements by ensuring that customer needs are resolved in a timely manner.

**In this role, you will**
Collect, direct the questions, complaints, and issues from customers to the relevant departments to get them answered and solved in a timely manner
- Be alert to trends in requests and issues reported by customers. Share learning’s with departmental peers and management
- Initiate contact with customer to clarify treatment goals or vague instruction
- Competent in the use of company systems to support in treatment status and sales follow up
- Assist clinical support with ClinCheck call review appointment set-up, treatment evaluation, speaker logistics arrangement and payment processing, research contract etc.
- Support sales and marketing department in database input with marketing info, client contacts info. Competent in the use of the customer support phone and sales force data systems and the corporate web site
- Provide input regarding training needs to customer support’s supervisor of training and quality development; assist with development and presentation of information and training when requested
- Meet departmental standards for personal and team performance metrics including, but not limited to, contact volume handled, turnaround time and quality
- Accurately and thoroughly document information in the company’s database(s) about each contact they handle following defined parameters
- Participate in activities designed to improve customer satisfaction and business performance
- Maintain a basic knowledge in orthodontic/dental concepts and topics
- Support marketing in material preparation
- Participate in special projects and/or training when requested
- Possess comprehensive knowledge of company processes, procedures, and product information/materials
- Provide support to audit processes and quality management system as required
**In this role, you’ll need **
**QUALIFICATIONS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

**EDUCATION and/or EXPERIENCE**
- Minimum 3 years of customer service or sales administrator work experience preferably in a medical device customer-based environment
- A college degree
**COMPUTER SKILL**
- **OTHER SKILLS AND ABILITIES**
- Ability to focus attention to detail
- Ability to consistently follow through activities and projects to completion
- Ability to perform in a fast-paced environment
- Ability to act and speak with confidence
- Possess a service excellence mindset
- Possess a strong customer focused orientation with good interpersonal skills
- Ability to communicate effectively and professionally and in a tactful manner with internal and external customers
**Sound like a good fit?**

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

**About Align**

Align Technology is a publicly traded medical device company that is **transforming smiles and changing lives**. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employee

**Join AmityEko!**

Working at Amity is an exciting opportunity to step up your career and work in one of the coolest and fastest-growing tech scale-ups in the market.We are backed by leading VCs and we raised more than $30M to date. Since our founding in 2020, we went to 4 to 250+ employees (with over 27 nationalities ), 1 to 4 offices (Bangkok, London, Milan and Miami) and 0 to 100+ global clients, including leading companies such as Unilever, Pernod Ricard, Air Asia, Kaizen Gaming and more.

Our platform - the Amity Social Cloud - allows companies to easily transform their existing apps into social networks by adding ready-to-use social components such as chat, like buttons, user profiles, social feeds and video stories. Built on top of this, we provide an employee communication platform, called Eko, aimed at allowing enterprise's to reach all of their staff, no matter their size, location, industry or distribution of staff.

**Your day to day**:

- Attend regular in-person and or online meetings with clients to analyze, troubleshoot and diagnose the incidents
- Follow up on the cases until the obstacle is permanently resolved and closed.
- Assist in product acceptance testing,product implementation and content population
- Work with the team to publish documentation.
- Maintain client and internal knowledge base
- Manage Jira system and monitor its activities
- Work with Support Operations Specialists to complete the monthly, weekly and ad hoc reports for customers.

**Your ideal profile**:

- Undergraduate degree in Information Technology, Computer Sciences, Computer Engineering, or any related fields
- Able to do internship **at least 3-4 months**:

- Interested in Frontend, Backend, and Chatbot development
- Possess verbal and written skills in both Thai and English language
- Flexible, self-learning, self-motivated, team-player, willing to work in a dynamic and fast-paced environment

**What's in it for you**:

- Paid internship
- Team outings, lunches, and bonding activities
- Possibility of periodic remote work
- Gorgeous office in Bangkok (True Digital Park)

LI-SP1

LI-HYBRID

A