151 Key Account Management jobs in Thailand

DepartmentBusiness Development and Partnerships- LevelEntry Level- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Responsibility to ensure success of key merchants on Shopee platform including driving Revenue and smooth operation
- Educating sellers on Shopee features, Shopee promotional campaign and market insights
- Building good relationships and trust with merchants to understand more about their business and their key success factors
- Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages
- Implement campaigns for new sellers, analyse and report their performance
- Interact with other local teams to share knowledge and replicate best practices
- Forecast volume and number of new sellers and activities required to incubate them
- Update the management team on weekly progress

**Requirements**:

- E-commerce experiences
- Category knowledge directly work under Home & Appliance category
- Bachelor or Master Degree in BBA or related fields
- 3-5 years experienced in Key Account, Merchandiser, Business Development would be a plus
- Logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person
- Good command of English
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs

Manager - Key Account Management ASEAN
Rayong, Tambon Ta Sit, TH, 21140
**Main responsibilities**
Responsible for all activities related to the sales function, i.e., business plan, market strategy implementation, market development, and effective communications to the customers. Strengthen relationship with customers in ASEAN, especially J-OEMs and/or C-OEMs, to get all necessary market intelligence to support our strategies. Drive more businesses to ensure sustainable, profitable growth at BCTL
Strategy Development
Develops and oversees the implementation of sales and marketing strategies, policies, cross-functional plans, pricing structures, promotional events, and resource allocations to achieve agreed sales targets. Utilizes market intelligence and competitive analysis to shape current and future business directions and prepares strategic presentations to communicate these plans.
Possesses a strong understanding of the automotive industry and sales practices, with the ability to tackle complex, unprecedented challenges and uncover hidden customer needs through in-depth analysis.
With comprehensive understanding of business schemes in the automotive industry, as well as the theories, principles, and practices in the sales field, able to devise and address complex challenges that have no existing solutions, and also able to identify hidden challenges by analyzing customers.
When faced with challenges in areas outside of expertise, leverages a broad understanding of procedures and solutions, and leads the resolution process by engaging relevant internal and external departments to drive organizational alignment and results.
Business Management
Participate in the formulation of the business plan, including the development and implementation of new capital projects to optimize profitability through product and customer mix analyses, such as consolidation and rationalization of cost control, sales volume, sales price, capacity development. Provides input and support to the supervisor in the development of joint ventures, affiliations, and partnership arrangements.
Team Management
Manage and lead key account management team to ensure all members will deliver results according to both individual and department targets. Be a role model and support all members to solve any issues may arise. Be empathy and proactively identify gaps or supports might be needed from KAM team.
Sales & Marketing Budgeting
Prepare the budget and oversee expenditures in the allocated areas to ensure that sales and marketing activities are conducted cost-effectively.
Maintain Customer Relationship
Visit and establish professional relationships with customers and other potential customers as necessary.
Market Intelligence
Direct and lead the establishment of a database and the processes to obtain, update, maintain, and evaluate market trends, the application of products/technology, the service needs, intelligence on competitors, etc, to identify new business opportunities. Oversee the performance of the market research project, the development of the competitor grid, and benchmarking analyses.
Credit Administration
Finalize sales contracts in line with company credit policies and share relevant customer information with Finance to support credit policy updates. Coordinate with Accounts Receivable to ensure customers comply with payment terms and provide credit data to support credit control. Ensure timely collection to achieve sales and revenue targets.
People and Function Management
Plan and manage team structure, headcount, and budget. Set development goals, evaluate team performance, and prioritize workloads. Provide training and coaching to build skills, support succession planning, and improve efficiency and service quality. Review performance data to monitor productivity, output quality, and cost, and implement improvements.
EHS
According to corporate, company, and statutory EHS requirements, the incumbent will lead and monitor the implementation of the relevant safety and environmental protection policies and procedures across all operational areas. Additionally, they will be responsible for implementing and maintaining BASF Chemcat (Thailand) Ltd.'s Safety and Responsible Care policy to ensure compliance with all EHS rules, regulations, and Responsible Care requirements. Responsibility for these duties will align with the line responsible procedure and deputy regulation.
**Qualifications**
+ Bachelor's degree in chemistry/science or related fields
+ Over 7 years of experience in sales and marketing, including managerial responsibilities.
+ Good command of English and can communicate in the Japanese language
+ Sales professional, Computer and Salesforce

DepartmentBusiness Development and Partnerships- LevelEntry Level- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Responsibility to ensure success of key merchants on Shopee platform including driving Revenue and smooth operation
- Educating sellers on Shopee features, Shopee promotional campaign and market insights
- Building long lasting relationships and trust with merchants to understand more about their business and their key success factors
- Negotiating deals with sellers and work with marketing to develop matching initiatives to boost revenues
- Able to co-ordinate with cross functional team to identify issues and follow up on solutions
- Good time management to deliver multiple projects at the same time. Able to follow through to ensure excellent quality of execution (additional more complex execution to co-ordinate across team/ function)
- In depth understanding of seller insights and able to leverage these insights to build strong relationship with sellers.
- Driven to achieve team goal and is transparent to share ideas to help total team improve performance

**Requirements**:

- Bachelor’s or Master’s Degree in business or related fields
- 1-3 years of experience in Key Account, Merchandiser, Offline business, Business Development
- Good command of spoken and written Chinese & English would be a plus ( HSK level 5 or higher)
- Logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person
- Knowledge in MS Office, Basic Excel, Pivot, vlookup, PPT

DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Key account management for social sellers on Shopee's platform
- Ensure the growth of sellers under management both in term of transaction volume and social program participations
- Ability to foster relationship and pitch key social programs to sellers over the phone and in-person
- Ability to manage large volume of phone calls for key account management follow-ups and sales pitch
- Educate sellers on the details and benefits of the core Shopee’s platform program and Shopee’s social commerce program
- Educate sellers on the key tools and strategies of social media including posting, boosting and monitoring traffic on social media
- Build long-term relationship and foster trust with sellers under management
- Negotiate deals with sellers within the parameters of the program that Shopee have determined

**Requirements**:

- Bachelor or Master Degree
- 1-3 years of experiences in Key Account Management, Business Development and Sales
- Strong interests in e-commerce and social media
- Prior experiences in social media related role would be a plus
- Ability to adapt and thrive in fast-pace dynamic environment
- Logical thinking and strong problem solving skills
- Good command of English and Thai

**Experienced hires would be considered for more senior positions with larger sellers under management and a team to lead

DepartmentBusiness Development and Partnerships- LevelEntry Level- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Responsibility to ensure success of key merchants on Shopee platform including driving Revenue and smooth operation
- Educating sellers on Shopee features, Shopee promotional campaign and market insights
- Building good relationships and trust with sellers to understand more about their business and their key success factors
- Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages
- Implement campaigns for new sellers, analyse and report their performance
- Interact with other local teams to share knowledge and replicate best practices
- Forecast volume and number of new sellers and activities required to incubate them
- Update the management team on weekly progress

**Requirements**:

- Bachelor’s or Master’s Degree in business or related fields
- 1-3 years of experience in Key Account, Merchandiser, Offline business, Business Development would be a plus
- Logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person
- Knowledge in MS Office, Basic Excel, Pivot, vlookup, PPT

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

**Responsibilities**:

- ** Team Leadership and Cross-Functional Collaboration**
- Leading, mentoring, and motivating a team of account executives to achieve targets and take corrective actions as needed.
- Fostering a collaborative and high-performance culture within the team, encouraging knowledge sharing and best practices.
- Collaborating with cross-functional teams, including Sales, Marketing, Operations, and Customer Service, to align strategies and deliver value to clients.
- Serving as the voice of the client within the organization, advocating for their needs, and ensuring their perspective is considered in decision-making processes.
- Generating reports for cross-functional teams and regular updates to the top management.
- **Process Set Up and Optimization**
- Designing, implementing, and maintaining necessary work processes for the Account Executives team.
- Developing tactics that will deliver the most appropriate products or services.
- Setting up processes to analyze client data, deliver presentations and provide tailored solutions.
- **Customer Growth and Retention**
- Building and maintaining relationships with executive-level stakeholders in strategic accounts, serving as their primary point of contact and trusted advisor.
- Anticipating and resolving potential conflicts or issues, ensuring high levels of customer satisfaction and long-term retention.
- Understanding client needs, objectives, and challenges to effectively address their requirements and provide solutions that align with their business goals.
- Driving the company’s revenue growth by identifying and pursuing upsell, cross-sell, and new business opportunities within strategic accounts.
- **Team Performance Measurement**
- Establishing KPIs for strategic accounts and regularly monitoring progress against targets.
- Developing comprehensive reporting mechanisms to provide visibility into account health, revenue forecasts, and growth opportunities.
- Utilizing data and analytics to derive insights, identify trends, and make data-driven decisions to optimize account management strategies.
- Handling other responsibilities as assigned. Reporting directly to C-Level.

**Qualifications**
- Bachelor's degree in business, marketing, or a related field.
- Proven experience (5+ years) in Account Management, Customer Relationship Management, or a similar role. Preferably in a B2B, e-commerce enabler, or logistics environment.
- Proficiency in Thai and English. Excellent interpersonal and communication skills, both written and verbal.
- Strong negotiation and presentation abilities.
- Customer-focused mindset with a passion for building and maintaining client relationships.
- Ability to understand and analyze client needs and provide effective solutions.
- Results-oriented with a track record of meeting or exceeding targets.
- Excellent organizational and time management skills.
- Analytical, data-driven mindset.
- High interpersonal skills with problem-solving.
- Good knowledge of Excel, Powerpoint, and the ability to quickly adapt to new software and tools.

Location:
**Thailand**
- Department: Commercial- Location: Thailand- Establishing strong relations with Brands and supporting their performance, as their main contact point and ensuring ambitious revenue growth and target
- Building weekly marketing plan, determining which products/subcategories will be promoted on website and through all marketing channels
- Assisting the line manager in developing plans for team strategy, including target setting, operation effectiveness and other team KPIs
- Developing strong analytics to evaluate daily/weekly/monthly performance and optimizing further marketing, pricing and product selection
- Suggesting promotions to brands, selling marketing services, organizing these campaigns internally
- Being in charge of the assortment development of a product category for LazMall Health and identifying key assortment opportunities, building sales team priority plan to assist for effective execution
- Supporting product and content creation process to increase assortment live
- Planning and maintaining constant stock availability
- Coaching sellers on competitive pricing and Campaign preparation
- Work across business functions i.e. Marketing team, Campaign team to support brands for daily operation and revenue growth

**Job Requirements**
- At least 2 year of working experiences
- Fluency in English and Thai language
- Computer literacy - good knowledge of using Excel, PowerPoint, etc.
- Good communication and negotiation skills, result-oriented and able to problem solve as well as multi task well.
- Work experience with leading brands will be a plus

Location:
**Thailand**
- Department: Commercial- Location: Thailand- 1) Managing the sellers in assigned portfolio to accelerate the short-term and long-term business growth
- 2) Establishing a strong relationship with the sellers to understand their business and key success factors
- 3) Developing strong analytics to evaluate the weekly and monthly seller's performance and provide insightful recommendations to ensure the sustainable growth
- 4) Identifying new prospect segments through data-driven analysis of market trends and customer behavior
- 5) Supporting the platform’s new initiatives, for example, offline event and collaborative campaign
- 6) Building weekly marketing plan, determining which products/subcategories will be promoted on the website and through all marketing channels (newsletters, Facebook, and display etc.)

**Job Requirements**
- 0-3 years’ experience highly dedicated and eager to learn e-commerce.
- Able to deliver results under pressure and limited time.
- Fast learner and adaptable to change

Define short and long-term growth strategy for your category through new and existing brand portfolios.
Lead the key third-party new brand negotiation to successfully onboard to platform as well as maintain the relationships with existing ones.
Work closely with buyers and merchandisers to analyze sales trends and understand customers need to implement effective product selection with optimal inventory.
Lead the Third-party team to create campaigns/initiatives that drive the success of category including exclusive collaborations, features, or marketing service.
Mentor and support the category team ensuring strong continuity and career development within the team is achieved.
Liaise with other departments in the business to ensure well execution of any category strategy/initiatives.
Monitor sales to ensure brand performance is maximized and achieved growth for the category.
Always look out for the latest fashion brands and trends while monitoring competitor activity and reviewing product strategy in light of competitor activities and initiatives.
Be customer-obsessed, always on the hunt for new ways to inspire and delight her.
Who are we looking for.
Bachelor or Master in Business or Fashion related field.
Strong understanding and experience in building successful strategies.
Have a strong passion for brands and the fashion industry. Always keep up to date with the latest trends.
Experience in fashion buying and brand acquisition.
Dedicated team player and able to work well across functions with strong communication and problem-solving skills.
Self-motivated, proactive, willing to learn and able to work well under pressure.
Data-driven with an entrepreneurial mindset, able to get things done within the constraints of a growing business.

**Job skills required**: Management, Negotiation, Work Well Under Pressure