What Jobs are available for Learning And Development in Thailand?

JOB SUMMARY

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR

• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

CORE WORK ACTIVITIES

Administering Employee Training Programs

• Promotes and informs employees about all training programs.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Helps employees identify specific behaviors that will contribute to service excellence.

• Ensures employees receive on-going training to understand guest expectations.

• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

• Meets with training cadre on a regular basis to support training efforts.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

Evaluating Training Programs Effectiveness

• Monitors enrollment and attendance at training classes.

• Meets regularly with participants to assess progress and address concerns.

• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Measures transfer of learning from training courses to the operation.

• Ensures adult learning principles are incorporated into training programs.

Developing Training Program Plans and Budgets

• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.

• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.

• Aligns current training and development programs to effectively impact key business indicators.

• Establishes guidelines so employees understand expectations and parameters.

• Develops specific training to improve service performance.

• Drives brand values and philosophy in all training and development activities.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing Training Budgets

• Participates in the development of the Training budget as required.

• Manages budget in alignment with Human Resources and property financial goals.

• Manages department controllable expenses to achieve or exceed budgeted goals.

• Utilizes P-card if appropriate to control and monitor departmental expenditures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

รายละเอียดงาน

• หาความต้องการและวิเคราะห์ข้อมูลความจำเป็นในการฝึกอบรม เพื่อจัดทำหลักสูตร และแผนดำเนินการฝึกอบรมประจำปี
• ควบคุม ดูแล และติดตามการดำเนินการจัดทำหลักสูตรการฝึกอบรม และการดำเนินการฝึกอบรมให้ดำเนินไปอย่างต่อเนื่องตามแผนที่วางไว้
• ควบคุม ดูแล และติดตามผลการฝึกอบรมอย่างต่อเนื่องทั้งเรื่องการวัดผลการเรียนรู้ , การติดตามผลหลังการฝึกอบรม
• ศึกษาและพัฒนาระบบการฝึกอบรมโดยการนำวิทยาการใหม่ๆ และความก้าวหน้าทางระบบสารสนเทศ รวมทั้งอุปกรณ์โสตทัศนูปกรณ์ต่างๆ มาประยุกต์ใช้ให้ทันเหตุการณ์ รวดเร็ว และมีประสิทธิภาพ
• ศึกษาและจัดทำระบบการจัดเก็บเอกสารและหลักสูตรการฝึกอบรม รวมทั้งแบบทดสอบต่างๆ อย่างเป็นระบบ
• จัดทำระบบฐานข้อมูล และเป็นศูนย์กลางการฝึกอบรมให้ความรู้ในแขนงต่างๆ โดยเน้นให้ผู้เรียนสามารถศึกษาค้นคว้าได้ด้วยตนเอง
• วิเคราะห์และจัดทำทะเบียนวิทยากรภายใน และเป็นผู้นำในการแสวงหา และประเมินความสามารถของพนักงานที่จะเป็นวิทยากรในอนาคต
• กำหนดกลยุทธ์และวางระบบการฝึกอบรมเพื่อพัฒนาทักษะและขีดความสามารถของพนักงานในแต่ละระดับให้มีความต่อเนื่องและสอดคล้องกับเส้นทางการเติบโต โดยกำหนดเป็นแผนพัฒนาระยะสั้น ปานกลาง และระยะยาว
• ให้คำปรึกษา แนะนำและอบรมผู้ใต้บังคับบัญชาอย่างต่อเนื่อง พร้อมทั้งสนับสนุนสิ่งอำนวยความสะดวกต่างๆ เพื่อให้งานดำเนินไปอย่างราบรื่น และบรรลุผลสำเร็จตามแผนที่วางไว้

คุณสมบัติ

• ไม่จำกัดเพศ
• วุฒิการศึกษา ปริญญาตรีขึ้นไป สาขาจิตวิทยาอุตสาหกรรมและองค์การ ,พัฒนาทรัพยากรมนุษย์ และอื่นๆที่เกี่ยวข้อง
• มีประสบการณ์ทำงานด้านฝึกอบรม ในระดับอาวุโสหรือหัวหน้าแผนกขึ้นไปอย่างน้อย 3 ปี
• มีจิตวิทยาในการโน้มน้าวและจูงใจผู้อื่น
• สามารถขับรถยนต์ได้

สวัสดิการ

• ทำงาน จันทร์-ศุกร์
• เครื่องแบบพนักงาน
• เงินช่วยเหลือฌาปนกิจ
• เงินกองทุนสำรองเลี้ยงชีพ
• ของขวัญเยี่ยมผู้ป่วย
• วันหยุดพักผ่อนประจำปี
• ตรวจสุขภาพประจำปี
• งานเลี้ยงสังสรรค์ปีใหม่
• โบนัสประจำปี
• ปรับเงินเดือนประจำปี
• ประกันชีวิต, ประกันสุขภาพ, IPD, OPD

Working at Abdulrahim Building, Rama IV road (Close to BTS Saladaeng, MRT Silom)

Job Description:

• Serve as an internal trainer responsible for delivering corporate training programs as assigned.
• Promote the organization's culture and core values through a variety of activities and learning opportunities.
• Collaborate with business units to identify, assess, and analyze training needs.
• Assist Learning & Development manager to design and develop Training & Development program and activities both online and offline channels.
• Coordinate with internal and external stakeholders to ensure smooth execution of training operations and logistics.
• Prepare and analyze training evaluation reports, including pre- and post-training assessments for presentation to supervisors, top management, and relevant stakeholders.
• Update training record in HRIS system.
• Support HRD projects as assigned.

Qualification:

• Bachelor's degree in Psychology, Education Management, Human Resource Management, Political Science, or related fields.
• Minimum 3-5 years of experience in Training & Development or HR Development.
• Strong command of English (spoken and written).
• Excellent presentation and training skills.
• Proficient in Microsoft Office.
• Strong interpersonal and communication skills across all levels.
• Service-minded, positive thinker, and proactive.
• Willingness to travel upcountry occasionally for business purposes.

Thonburi Group, Head Office located in Bang Phlat (MRT Sirindhorn Station)

We are looking for a passionate and strategic Learning Development Manager to lead and drive the company's people development agenda. This role plays a key part in shaping a learning culture, enhancing employee capability and developing future leaders to support Thonburi Group's sustainable business growth.

The ideal candidate is a hands-on L&D professional who can connect learning strategy with organizational needs and who enjoys partnering with leaders and teams to make real business impact through learning.

Responsibilities:

Learning and Capability Development

• Design, implement and manage annual learning and development plans aligned with the organization's strategic goals
• Identify skill and competency gaps through needs assessment and performance data analysis
• Develop and oversee learning programs using blended learning approaches (classroom, digital, coaching and on-the-job learning)
• Monitor and evaluate the effectiveness of learning programs to ensure measurable impact and continuous improvement

Leadership and Talent Development

• Design and manage leadership development programs for emerging, mid-level and senior leaders
• Support succession planning initiatives to build strong leadership pipelines
• Partner with business leaders to drive performance and talent growth through learning interventions

Learning Culture and Organizational Engagement

• Foster a learning culture across the organization that encourages continuous growth and self-development
• Drive initiatives to enhance employee engagement and experience through learning and capability programs
• Collaborate with cross-functional teams to align learning solutions with organizational values and desired culture

Collaboration and Stakeholder Management

• Work closely with management and business unit leaders to ensure learning programs address real business challenges
• Manage relationships with internal and external training partners and vendors to deliver high-quality learning solutions
• Lead and coach the L&D team to deliver impactful and sustainable development initiatives

Qualifications:

• Bachelor's degree or higher in Human Resources, Psychology, Business Administration, Education or related field
• Minimum 10 years of experience in Learning and Development with at least 3 years in a managerial role
• Proven experience in training needs analysis, learning design and leadership development
• Strong understanding of competency frameworks, performance development and culture transformation
• Excellent interpersonal, communication, and facilitation skills
• Strategic mindset with the ability to execute effectively and measure results
• Good command in English both spoken and written
• Passionate about people development and continuous learning

JOB SUMMARY

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR

• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

CORE WORK ACTIVITIES

Administering Employee Training Programs

• Promotes and informs employees about all training programs.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Helps employees identify specific behaviors that will contribute to service excellence.

• Ensures employees receive on-going training to understand guest expectations.

• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

• Meets with training cadre on a regular basis to support training efforts.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

Evaluating Training Programs Effectiveness

• Monitors enrollment and attendance at training classes.

• Meets regularly with participants to assess progress and address concerns.

• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Measures transfer of learning from training courses to the operation.

• Ensures adult learning principles are incorporated into training programs.

Developing Training Program Plans and Budgets

• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.

• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.

• Aligns current training and development programs to effectively impact key business indicators.

• Establishes guidelines so employees understand expectations and parameters.

• Develops specific training to improve service performance.

• Drives brand values and philosophy in all training and development activities.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing Training Budgets

• Participates in the development of the Training budget as required.

• Manages budget in alignment with Human Resources and property financial goals.

• Manages department controllable expenses to achieve or exceed budgeted goals.

• Utilizes P-card if appropriate to control and monitor departmental expenditures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Thonburi Group, Head Office located in Bang Phlat (MRT Sirindhorn Station)

We are looking for a passionate and strategic 
Learning Development Manager
 to lead and drive the company's people development agenda. This role plays a key part in shaping a learning culture, enhancing employee capability and developing future leaders to support Thonburi Group's sustainable business growth.

The ideal candidate is a hands-on L&D professional who can connect learning strategy with organizational needs and who enjoys partnering with leaders and teams to make real business impact through learning.

Responsibilities:

1. Learning and Capability Development

2. Design, implement and manage annual learning and development plans aligned with the organization's strategic goals

3. Identify skill and competency gaps through needs assessment and performance data analysis
4. Develop and oversee learning programs using blended learning approaches (classroom, digital, coaching and on-the-job learning)

5. Monitor and evaluate the effectiveness of learning programs to ensure measurable impact and continuous improvement

6. Leadership and Talent Development

7. Design and manage leadership development programs for emerging, mid-level and senior leaders

8. Support succession planning initiatives to build strong leadership pipelines

9. Partner with business leaders to drive performance and talent growth through learning interventions

10. Learning Culture and Organizational Engagement

11. Foster a learning culture across the organization that encourages continuous growth and self-development

12. Drive initiatives to enhance employee engagement and experience through learning and capability programs

13. Collaborate with cross-functional teams to align learning solutions with organizational values and desired culture

14. Collaboration and Stakeholder Management

15. Work closely with management and business unit leaders to ensure learning programs address real business challenges

16. Manage relationships with internal and external training partners and vendors to deliver high-quality learning solutions
17. Lead and coach the L&D team to deliver impactful and sustainable development initiatives

Qualifications:

• Bachelor's degree or higher in Human Resources, Psychology, Business Administration, Education or related field
• Minimum 10 years of experience in Learning and Development with at least 3 years in a managerial role
• Proven experience in training needs analysis, learning design and leadership development
• Strong understanding of competency frameworks, performance development and culture transformation
• Excellent interpersonal, communication, and facilitation skills
• Strategic mindset with the ability to execute effectively and measure results
• Good command in English both spoken and written
• Passionate about people development and continuous learning

Job Description:

• Responsible for conducting Training Needs Analysis (TNA) to identify competency gaps and align training programs with organizational goals.
• Conduct courses related to soft skills or value-added training, such as NHO, Excel and soft skills for employee.
• Maintain and update physical and digital personnel records, including training records, attendance forms, survey forms, and DSD documentation, ensuring accuracy, confidentiality, and compliance with company policies.
• Coordinate with relevant departments, such as HR and Finance, regarding financial documents such as quotations and invoices.
• Coordinate with external vendors to source and organize suitable employee development activities, including training sessions and workshops, aligned with organizational needs.
• Assist assistant manager and manager in creating guidelines or manuals related to HRD and update or inform to various departments.
• Prepare reports and presentations on HRD-related metrics, including participation rate, satisfaction rate, and NPS score, to evaluate program effectiveness and support decision-making.
• Support assistant manager and manager as task assigned.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Strong communication and coordination skills.
• Strong English skills in communication, writing, and presentation
• Knowledge of training and development processes.
• Proficient in MS Office (Excel, PowerPoint).
• Detail-oriented with the ability to manage multiple tasks effectively.

Position Summary

The Learning & Development (L&D) Manager is responsible for designing, developing, and implementing effective learning strategies that align with the company's business goals and people development objectives. This role oversees the creation of structured learning programs, fosters a culture of continuous learning, and builds a collaborative learning community across the organization. The L&D Manager works closely with the HR Director, leadership team, and business units to ensure all learning initiatives drive employee engagement, capability development, and organizational growth.

Key Responsibilities

Learning Strategy & Design

• Develop and implement a comprehensive learning and development strategy aligned with organizational priorities.
• Design, curate, and deliver impactful learning programs, workshops, and e-learning modules that support professional, leadership, and technical skill development.
• Apply instructional design principles to create engaging and effective learning experiences.

Learning Programs & Community Building

• Create and manage a learning community to promote peer-to-peer knowledge sharing, mentoring, and best practice exchange.
• Facilitate cross-functional learning initiatives, ensuring accessibility and inclusivity across employee groups.
• Promote a learning culture by introducing innovative platforms, tools, and methods for knowledge sharing.

Capability & Talent Development

• Partner with HRBPs and business leaders to conduct training needs analysis and align learning solutions with business requirements.
• Develop and manage leadership development programs, succession readiness, and career growth pathways.
• Evaluate the effectiveness and ROI of training programs using data-driven approaches.

Reporting & Data Analytics

• Develop and maintain reporting dashboards to track learning participation, engagement, and effectiveness.
• Provide data-driven insights and recommendations to HR leadership and business stakeholders for continuous improvement.
• Leverage analytics to measure training ROI, skill progression, and overall business impact.
• Ensure compliance reporting and documentation are accurate and timely.

Stakeholder & Vendor Management

• Collaborate with internal stakeholders to identify skill gaps and design targeted interventions.
• Select, manage, and evaluate external learning providers, consultants, and platforms to ensure quality and cost-effectiveness.
• Act as a trusted advisor to managers and employees on learning

Qualifications & Requirements

• Bachelor's or master's degree in human resources, Organizational Development, Education, or a related field.
• 7–10 years of experience in Learning & Development, with at least 3 years in a managerial role.
• Strong expertise in learning design, instructional design, and facilitation.
• Proven track record in building and sustaining learning communities and driving employee engagement.
• Hands-on experience with digital learning platforms, LMS, and blended learning methodologies.
• Advanced proficiency in Excel is a must.
• Excellent communication, facilitation, and stakeholder management skills.
• Strategic mindset with strong analytical skills to measure learning effectiveness and business impact.
• Ability to influence, collaborate, and partner effectively with senior leaders and cross-functional teams.

Responsibilities

Training Design & Planning

· Partner with business leaders and managers to identify training needs (TNA).

· Design and develop training programs in both soft skills and technical areas, aligned with the company's core values and business strategy.

· Continuously enhance existing programs and introduce new ones that keep pace with changing market trends and workforce needs.

Training Management

· Develop and manage annual training budgets.

· Coordinate training schedules, liaise with internal and external trainers, and prepare training materials.

· Deliver training in multiple formats: in-class, online, and on-the-job.

Learning Content Management

· Create engaging learning materials such as slides, workbooks, e-learning modules, and training videos.

· Administer and enhance the company's Learning Management System (LMS).

· Promote continuous learning through innovative activities and programs.

Evaluation & Impact

· Design tools and surveys to measure training effectiveness.

· Track and evaluate training ROI, ensuring business impact.

· Prepare training reports and present insights to management.

Soft Skills & Mindset Development

· Facilitate programs on service excellence, communication, problem-solving, teamwork, leadership, and positive mindset.

· Organize workshops, role plays, and experiential learning sessions.

· Act as a coach and facilitator to support behavioral change and performance improvement.

Research & Innovation

· Keep up-to-date with global learning trends and best practices.

· Introduce innovative learning approaches such as gamification, micro-learning, and hybrid training models.

Collaboration & Engagement

· Work closely with department heads and managers to tailor learning programs to team needs.

· Foster a culture of learning and continuous development across the organization.

Qualifications

· Bachelor's degree or higher in Human Resources, Education, Psychology, or related fields.

· –5 years of proven experience in Learning & Development, Training, or People Development.

· Strong skills in training design, facilitation, and program evaluation.

· Excellent command of English, both written and spoken, with the ability to design training materials and conduct sessions in English when required.

· Outstanding communication and coaching abilities.

· Familiarity with LMS platforms and digital learning tools.

· A growth mindset, creativity, and a genuine passion for helping people succeed.