5 Learning Development jobs in Thailand

Req ID: 120589
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang

**General Overview**:
**Functional Area**: HRM - Human Resources
**Career Stream**: PDS - HR Program Development and Services
**Role**: Manager 3
**Job Title**: HR Learning & Development Manager 3
**Job Code**: MG3-HRM-LD
**Band**: Level 11
**Direct/Indirect Indicator**: Indirect

**Summary**:
Responsible for Learning & Development leadership within multiple countries having between 2,000 to 5,000 employees or Learning & Development leadership within a single country having at least 5,000 employees.

**Detailed Description**:
Provides direct and indirect supervision to subordinate managers and employees performing diverse roles within large sites. This includes establishing three
- to five-year plans/objectives, and developing policies for the function/unit. Accountable for projects or programs on a multi-functional, national, or regional basis. Work is guided by broad site objectives and corporate policy. Work requires developing solutions, precedents, and/or policies. Receives assignments in the form of objectives and sets goals to achieve objectives. Establishes long-term plans/objectives and recommends changes to policies. Develops department budgets and goals. Erroneous decisions or failure to achieve goals results in critical delay in schedules and/or unit operation and may also have a company-wide affect. Provides direct supervision to others, or indirect through subordinate supervisors, and coordinates the activities of a section or department with responsibility for results in terms of costs, methods, and employees. Reviews employees performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers/supervisors salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Interacts regularly with senior management or executive levels on matters concerning several functional areas, divisions and/or customers. Maintains positive relationships with key customers, suppliers, etc., who have a significant impact on the success of the organization.

Performs tasks such as, but not limited to, the following:

- Develops the overall Learning & Development strategy for the region in support of regional business goals.
- Participates in global teams or leads regional teams to develop core development programs that provide consistent implementation across all sites (eg. Management Development, New Employee Orientation).
- Provides leadership and guidance to site training managers and/or trainers in multiple countries.
- Delivers the training directly, trains internal trainers, hires trainers or selects suppliers to deliver courses.
- Directs the activities of sites in implementing an analysis process to address business needs and the gaps that require solutions.
- Ensures that Learning & Development metrics are tracked and used proactively to drive regional or country process improvements (eg. e-Learning usage is increased and costs are decreased while meeting the learners' needs).
- Rolls up regional or country Learning & Development metrics for corporate summaries, as requested

**Knowledge/Skills/Competencies**:

- In-depth knowledge of government regulations.
- In-depth knowledge of HRIS system solutions that may include Lotus Notes databases, Celestica Learning Place global intranet, SAP HR, etc.
- Advanced proficiency in the following core competencies (refer to Celestica's Global Competency Framework):

- Personal Attributes
- Thinking and Problem Solving: Creative Thinker; Analytic/Systematic Thinker
- Interpersonal Relations: Consensus Builder; Communicator~
- Personal Characteristics: Learning Oriented; Decisive
- Interpersonal Competencies: Communication Skills; Organization; Facilitation; Problem Solving
- Business Competencies: Project Management; Change Management; Organizational Awareness; Financial Fundamentals; Negotiation; Customer ~Relationship Management; Supplier Relationship Management
- Technical Competencies: Information Management; Quality Management; World Class Manufacturing
- Leadership Competencies: Develop People; Involve Every Mind; Think, Vision & Plan; Know the Business; Earn Credibility

**Physical Demands**:

- Duties of this position are generally performed in good working conditions. Occasional exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Occasional travel may be required.

**Typical Experience**:

- Nine plus years of Learning & Developmen

Req ID: 125113
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
The role will support on HR Learning & Development Department, specialize in Technical & Process Training to employees. To identify the training needs and develop strategic training courses to fulfill the requirements and for development of people in business.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Organizes and oversees the training program which includes developing the trainer certification procedures, process training methodology, a policy to govern the program, a continuous improvement plan, and tools to enable trainer/training supervision.
+ Being Trainer includes both classroom and on-the-job components.
+ Consults with operators, trainers, engineers, managers to identify and address technical and process performance deficiencies.
+ Investigates process/performance problems.
+ Helps define performance requirements, formulates recommendations, designs the learning component of solution, initiates appropriate actions, and evaluates results.
+ Creates or promotes opportunities for Celestica employees with area educational institutions (e.g. community colleges, technical training institutes).
+ Forms and maintains partnerships with area community colleges and technical training institutes and collaborates on creating/adapting curriculum.
**Knowledge/Skills/Competencies**
+ Knowledge and understanding in manufacturing process, preferably in Electronics Manufacturing
+ Having IPC Class A Instructor Certification is a plus
+ Knowledge and understanding of documentation processes & quality systems
+ Strong understanding of ISO standards
+ Computer applications including MS Office Suite, Documentation control systems, Google Platform, and SAP
+ Very strong presentation, teaching and coaching skills
+ Excellent analytical and problem solving skills
+ Ability to effectively communicate with a wide variety of internal and external customers or suppliers
+ Ability to communicate effectively, both in one-to-one and group situations
+ Excellent communication in English
**Typical Experience**
+ Three to six years of relevant experience in Learning and Development roles
+ Experiences in technical training in manufacturing industry environment.
**Typical Education**
+ Bachelor's degree in related field, Engineering Degree would be advantage.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
#LI-TP1
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

**Additional Information**
**Job Number** 25115041
**Job Category** Human Resources
**Location** Jubilee Prestige Hotel Ratchadapisek, 204 Ratchadapisek Road Huay Khwang Huay Khwang, Huai Khwang, Thailand, Thailand, 10320VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**HOTEL DESCRIPTION**
The proposed 22-story JW Marriott Hotel Bangkok Ratchadapisek, featuring 386 guest rooms and suites, originally opened in 1999 as Swissotel Bangkok Ratchada. The hotel last underwent a renovation in 2014, with minor refurbishments carried out annually. It is part of a mixed-use complex that includes the 25-story Le Concorde office tower and retail spaces. Currently, Marriott International will take over the hotel's operation under a white-label agreement in 2025, with the reflagging to JW Marriott Hotel Bangkok Ratchadapisek scheduled for Q1 2028. Majority of renovation will take place during the white-label phase and remaining to be fully completed by 2030.
The hotel is situated at 204 Rachadapisek Road in the Huai Khwang district, northeast of Bangkok's city center. This area is recognized for its residential and commercial character. It boasts good accessibility and visibility from Rachadapisek Road, with direct access to Huai Khwang Station along the MRT Blue Line. Conveniently located approximately 18 KM and 28 KM from Don Mueang Airport and Suvarnabhumi Airport, respectively.
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Company Description**

From its founding in 1978 with a single beachfront resort in Pattaya, Minor International Pcl (‘MINT’) is today one of the largest hospitality and leisure companies in the Asia Pacific region. With over 520 hotels & resorts, 2,389 restaurants and 386 retail trading points of sale, MINT meets the growing needs of consumers in Thailand and in 63 markets across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. Minor International (MINT) is a global company focused on three core businesses: restaurants, hospitality and lifestyle brands distribution. Minor Hotels is a hotel owner, operator and investor with a portfolio of over 75,000 rooms across more than 520 hotels, resorts and serviced suites under the Anantara, AVANI, Oaks, Tivoli, Elewana, NH Collection, NH, nhow, Marriott, Four Seasons, St. Regis, Radisson Blu and Minor International brands. Today, Minor Hotels' hotel and spa portfolio spans across 56 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. In addition, Minor Hotels also operates mixed-use business including shopping plazas & entertainment, residential properties, and a points-based vacation club. Mnor Food is one of Asia's largest casual dining and quick-service restaurant companies, operating over 2,300 outlets in 24 countries under The Pizza Company, The Coffee Club, Riverside, Thai Express, Benihana, Bonchon, Swensen’s, Sizzler, Dairy Queen and Burger King brands. Minor Lifestyle is one of Thailand's largest distributors of lifestyle brands with over 380 points of sale, focusing primarily on fashion and lifestyle products. Its brands include Anello, BergHOFF, Bodum, Bossini, Charles & Keith, Esprit, Joseph Joseph, Radley, Zwilling J.A. Henckels and Minor Smart Kids. In addition, Minor Lifestyle also operates contract manufacturing business.

**1.**
**Job Purpose**:
Manage, monitor and drive the implementation of all corporate learning and development (L&D) activities and Learning Management System (LMS), ensuring that learning and development goals are met and that the LMS functions at its potential.

Champion the quality and effectiveness of Individual Development Plan (IDP), working with Business Leaders and Human Resources Business Unit (HRBU) to ensure that all employees have quality IDP that benefit both company and individuals.

**2.**
**Main Responsibilities**:

- Lead and manage all corporate L&D activities. Collaborate with HR Business Unit and Line Managers across the business to ensure there is a consistent effortless learning experience for employees.
- Work closely with L&D Director to formulate people development strategy in line with business direction and needs of Minor Food.
- Work closely with Line Manager and HRBU to provide effective training and development solutions.
- Be a champion of Behaviours for Success. Ensure BFS is always live and sustained. Seek opportunities to evolve in consultation with L&D director.
- Be a champion of IDP. Lead, analyse and measure IDP of Corporate’s employees and assist HRBU to analyse and develop employees.
- Facilitate and curate the overall learning experience based on learner’s needs, values and behaviours for Corporate’s employees.
- Design and navigate increasingly complex learning solutions by defining functional competencies/success profile in corporate functions and delivering a blended learning road map plan e.g. Finance Academy, HR Academy, Marketing Academy etc.
- Play an influencer role and learning advisor not just within the corporate functions but also with learning partners, including those outside the L&D function.
- Be a certified internal facilitator for company orientation, leadership programmes, managerial skills and general skills.
- Be a champion of Learning Management System (LMS) and Enterprise Learning Portal for all stakeholders, ensuring that the systems work to their full potential.
- Assist L&D Director in developing multiple training courseware, e.g. orientation, onboarding, LMS and digital learning.
- Work with Corporate Communication team in promoting, engaging, motivating and facilitating change towards “Learning Organisation Culture”.
- Work with other HR/L&D from other business units on group-wide L&D projects/ initiatives.
- Work with consultants, vendor and content providers to implement training & development activities/programmes.
- Seek and study L&D trends, research & insight, peer benchmarks and proven best practices to keep up Minor’s learning strategy, products and solutions to be the best in class.
- Provide necessary support on the learning and development matters for other Minor Food Hubs.
- Manage L&D budget

**3.**
**Job Profile**:

- Working 5 days a week (flexible hour)
- Occasional travel - overseas and domestic
- Able to work on holidays, as needed
- Conduct, facilitate classes and present in English
- Conduct a conference call in different time zone e.g. early morning