601 Manager Role jobs in Thailand

Business Manager APOC

Bangkok, Bangkok Abbott

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Job Description

**Job Summary**
The position of Business Manager is responsible for the entire business and commercial structure of APOC business in the Thailand including the overall commercial strategies, developing the KOL's network within the market which includes end-customers & key government agencies, distributors (sub-agents) appointment and management, financial planning and analysis, supply chain and operations and regulatory approvals. He/She should play an important role in sales and marketing and overall corporate management.
**Job Responsibilities**
+ To drive, execute and achieve country target plan by product categories (analyzers, reagents & others)
+ To work closely with the distributor(s) to acquire new accounts across the region and expanding the current distribution channel across various new territories through recruitment of new distributors and driving commercial excellence functions within distributor teams.
+ To foster and establish the key opinion leaders, professional body and government agencies' network across the region within Thailand.
+ To guide and provide product support (sales, marketing & technical) to distributors' team to ease the sales cycle process.
+ Maintain existing business through good retention programs & explore new opportunities with potential customers and recruitment of new distributors.
+ To collaborate with Abbott internal division (CrDX, ADC, AMD, etc) to leverage/synergies on the existing business and to ensure all activities are carried out in accordance with local laws and Abbott Compliance and OEC regulations.
+ Responsible for the training and education of sales force from both internal and distributor teams.
+ To look at all aspects of health economics and create analytics to position the i-STAT as central to creating a sustainable healthcare model.
+ Analyzing and reporting of key financial metrics of the business and provides insights to overall health of the business, including sales, margins, SG&A.
+ Look at all operational aspects of the business including logistics/supply chain & quality assurance and ensure end to end movement of goods from hub to end customers are optimal & seamless and drive customer satisfaction.
+ Responsible for registration of new products and keeping track of regulatory updates in the country; work with Princeton and local affiliates to ensure new product licenses and registrations are obtained in a timely fashion.
**Minimum** **Education**
Bachelor's degree or equivalent experience required
**Minimum** **Experience/Training Required**
+ Minimum of 5 years' experience in laboratory diagnostics or medical devices industry.
+ Proven track record in acquiring new businesses and shaping markets preferred.
+ Strong business acumen and result oriented
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Business Development Manager

Fresenius Medical Care North America

Posted 2 days ago

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**Key Responsibilities / Accountabilities:**
+ Leads in the improvement of Provider Businesses Market position and achieve financial growth by defining long term strategic goals, building key customer relationships, identifying business opportunities, negotiating and closing business deals and maintaining extensive knowledge of current market conditions.
+ Works with team to develop proposals that speaks to the client needs, concerns and objectives aligned to FME Ethical Code of Conduct
+ Prospects for potential new partners, acquisitions or new projects. Research and build relationships with new clients.
+ Prepares and maintains all project documentation such as; initiation, delivery plans and
+ financial model. Works very closely with Head of operation, Project manager and Business Controller Finance to ensure partnerships/engagements/new clinics are financially-sound
+ Develops and maintains project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects.
+ Develops and maintains a Communications Plan and keep the business communities appraised of project plans and related implications
+ Ensures business benefits can be realized or that risks inhibiting realization are highlighted.
+ Leads the business case presentation to the Region after thorough feasibility studies are conducted for new business partnership or creation of standalone/direct profit clinics
+ Manages a portfolio of projects according to the standards and expectations of Provider Business.
+ Always find new opportunity by meeting with nephrologist for good relationship at least once a week.
+ Monitor and manage about growth in the existing clinic (same store), keep follow up the budget by closely work and follow up with area head of operation and finance team.
+ Other tasks work as assigned by the supervisor.
**Competencies (** **attitude, skills, typical qualifications and experience):**
+ With at least 5 years project management experience in a role that requires involvement and, understanding of project managing business initiatives including the introduction of new busines process to support the initiatives to facilities build up Networker and corresponding strong business network.
+ Experience in organization wide initiatives and change management
+ Preferably coming from business operation or developer related with hospital or Hemodialysis field
+ Good to have experience in kidney business or related field or previous work with Hemodialysis clinic is more consider
+ Able to communicate in English.
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Business Development Manager

Bangkok, Bangkok CBRE

Posted 2 days ago

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Job Description

Business Development Manager
Job ID

Posted
08-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Sales & Leasing
Location(s)
Bangkok - Krung Thep Maha Nakhon - Thailand
**About the Role:**
As a CBRE Business Development Manager, you will manage a team that drives local and regional client relationships and business development activities.
This job is part of the Sales function. They are responsible for the design of sales solutions that are presented and sold to potential, new, and existing clients.
**What You'll Do:**
+ Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
+ Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
+ Create price modeling, operating budgets, staffing models, and labor costs for the business.
+ Oversee the creation of proposals, presentations, and other client-facing materials with the pursuit team and local and regional marketing professionals.
+ Participate in client-facing meetings for cultivation and business development efforts.
+ Manage company intranet site with internal team to maintain continued evolvement.
+ Organize client meetings in the respective region. Ensure relevant information is shared and proper business development processes are conducted.
+ Guide the collation of financial or billing information from business lines and report accordingly.
+ Take part in project management planning for key clients and manage updates.
+ Develop business marketing and business development budgets.
+ Track and complete financial and operational goals outlined for the client.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
+ Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
+ Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
**What You'll Need:**
+ Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Real Estate License preferred.
+ Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
+ Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
+ Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Business Development Manager

indaHash

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We're on the hunt for a rockstar BDM who's highly organised and driven to join our team. Your main goal is to establish strong relationships with brands, media, creatives, and digital and PR agencies in Thailand and beyond. You'll be in charge of making a top-notch business development plan and promoting our indaHash solutions to big players in the industry.
- Knows their stuff when it comes to the market and budgets, as well as the digital media industry (influencer marketing experience a big plus!)
- Has a wide network in the media biz
- Can hit the ground running and make an impact right away
- Is a pro at building relationships and setting up meetings with key decision-makers
- Takes charge and is a self-starter
- Has a proven track record of attracting and closing deals with clients
- Stays up to date with the latest in digital trends and innovation (influencer marketing, social media, digital media)
- Has at least 3-4 years of experience in media sales or at a creative agency (not required, but influencer marketing experience and contacts are a bonus)
- Can keep their cool and prioritise well

Your responsibilities:

- Know our products inside and out, as well as our competition and how we stand out
- Stay on top of social media trends
- Schedule as many meetings as possible with important decision-makers
- Keep existing clients happy
- Develop new business and hit those targets
- Be a trusted advisor and strategist for your clients
- Work with the team to make indaHash the top influencer marketing platform in the Philippines and beyond
- Create compelling proposals

The kind of person we're looking for:

- A natural go-getter who wants to work for a fast-growing international start-up in the hottest marketing space
- Has a proven track record of adding value to their accounts at a media agency or marketing services company
- Is well-respected in the agency, advertising, and marketing communities
- Is an early adopter of social media and a practitioner of various platforms
- Takes action and isn't afraid to make decisions
- Is a fantastic communicator and knows how to persuade people
- Can handle pressure and is self-motivated
- Is disciplined and organized

What's in it for you:

- A competitive salary (base + commission based on performance)
- Lots of independence and trust
- A full-time gig (Mon - Fri, 9 am-5 pm)
- A dynamic and friendly team who will support your growth
- Opportunities for training, self-development, and mentorship
- Professional development in the B2B sector
- An awesome start-up atmosphere where you'll be surrounded by passionate and enthusiastic people.

indaHash, powered by ArabyAds, is the world's fastest-growing tech platform connecting influencers from all over the world. We're in 88 markets and have offices in UAE, Singapore, Indonesia, Malaysia, the UK, South Africa, and Poland. We work with over 1 million influencers and some of the biggest brands from the Fortune 500.

Since we started in 2016, we've executed over 17,000 successful campaigns for top brands like Coca-Cola, McDonald's, L'Oreal, Electrolux, and many more. We work closely with media houses and advertising agencies worldwide to execute global campaigns on popular platforms like Instagram, Facebook, Snapchat, Twitter, TikTok, and more.

cI9u7db8KQ
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Business Development Manager

Bangkok, Bangkok Clasquin

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**PASSION, ENTREPRENEURSHIP, RELIABILITY, PROACTIVITY, ACCURACY**

Are you **passionate** about the freight forwarding industry, with excellent relationship and real business skills?
Are you interested in working for a medium-sized international company, showing a clear strategy and double-digit growth for 20 years?

Do you feel in line with our Motto: The Clients, Profit & Fun Company?

Then join CLASQUIN as **Business Development Manager**!

**MAIN MISSIONS**

The Business Development Manager will be responsible to develop and growing new customers accounts.

**RESPONSIBILITIES**
- Hunt and win new opportunities with a focus on small and medium size customers
- Identify, qualify and initiate quality Freight Forwarding opportunities with new customers targeting logistics in-house companies, SME and large size companies with decent size of logistics activities.
- Establish and maintain long term customer relationship
- Support new business development and expansion of existing services within the CLASQUIN organization
- Establish sales strategies, target lists, volume goals, etc. into appropriate market segments.
- Report customer feedback to the Operations team and management, supporting resolutions as required.
- Prepare quotes and RFQs, offer best solutions according to customer’s needs and in close collaboration with Operational team
- Input and timely update of sales activities utilizing CRM system
- Manage client activities including calls, sales presentations, sales pipeline, and sales solutions
- Develop extensive market knowledge on key focus trades, carriers, routings, sailings, etc.
- Monitor competition by gathering current marketplace information on pricing + products

**SKILLS AND EXPERIENCE**
- Minimum 3+ years' relevant experience in Sales in the Freight Forwarding industry with both Account Management and Development
- 2-5 years’ experience in freight forwarding / logistics / transportation industry required
- Proven sales track record in developing new business with existent client portfolio
- Sound understanding and knowledge of Freight Forwarding industry; with Eastbound knowledge would be a plus
- Demonstrated ability to synthesize customer requirements to develop innovative solutions
- Being on French/German/Spanish/Italian/China trade lanes would be a plus
- Excellent communication and interpersonal skills
- Good command of written and spoken English
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Business Development Manager

Bangkok, Bangkok DNV

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Job Description

**About us**:
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

**About SCPA**

We help our customers respond to the increased demand for trust and transparency around products, assets, supply chains, and ecosystems, driving the transformation of the assurance industry. Whether certifying products, sharing claims or optimizing and decarbonizing supply chains, DNV helps companies manage risks and realize their long-term strategic goals, improving ESG performance and generating lasting, sustainable results. Drawing on our wide technical and industry expertise, we work with companies worldwide to bridge trust gaps among consumers, producers and suppliers.
**About the role**:
DNV is seeking for **Business Development Manager, SEA** who is able cultivate new business opportunities and develops long-term business partnerships with clients primary in **Medical Devices Certification schemes**. He/she will have a sales target to achieve, will assess customer needs, create solutions based on the DNV’s product portfolio, including training and certification.

This role is open in three locations of DNV in South Asia : Bangkok, Thailand, Kuala Lumpur, Malaysia and Singapore.

He/she will be responsible but not limited to the following scope:

- Responsible for all sales activities which includes certification, audits, training, and full suite of solutions.
- Independently develop and grow own sales pipeline and opportunities across the different sales stages to achieve sales and revenue targets in SEA
- Develop and implements business plan to meet business goals and expanding customer base.
- Establish rapport and liaison with Regulatory bodies and seek market inform on changes to legal requirements impacting the medical device business
- Collaborate with Marketing Team to effectively implement marketing plan in accordance with the company strategy.
- Closely interact with operations/ delivery teams to achieve customer satisfaction, generate revenue, and meet long-term goals.
- Connects and actively participate with Medical Device Industry forums.
- Creates and conducts effective proposal presentations to prospects and clients in compliance with Notified/Accreditation Body requirements and/or product sector requirements.
- Communicate and interact with Global Technical Centre for related approvals
- Comply with DNV Code of Integrity and Professional Conduct
- Adhere to internal standards, policies, and procedures.
- The role is new in SCPA SEA, supported by sales admin. based in Malaysia.
- he/she will needs to work well with Medical auditors, and understand ISO 13485 and MDR process for customers.
- he/she could work with external consultant and Gov. agencies.

**What we offer**:

- Flexible work arrangements for better work-life balance.
- Guaranteed Annual Wage Supplement.
- Generous Paid Leaves (Annual, Compassionate, Marriage, Maternity, Paternity & shared parental leave, Adoption leave, Childcare & Extended Childcare Leave, Examination leaves, National Service (NS) leave, medical leave, Prolonged Illness leave)
- Medical benefits (Clinical treatment, Emergency Medical Services, Specialist Consultation, Paediatrician Consultation, Inoculations (Hepatitis, H1N1 & Flu), Dental Treatment, Annual Medical Examination, Hospitalization & Surgical Benefits)
- Maternity Benefits
- Pension and Insurance Policies (Central Provident Fund, Group Term Life Assurance, Group Personal Accident Insurance, Travel Insurance, Work Injury Compensation Insurance)
- Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme)
- Additional Benefits (Long Service Awards, Professional Membership, Gym Subsidy, Mobile Phone Reimbursement)
- Company bonus/Profit share

*Benefits may vary based on position, tenure/contract/grade level*

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
**About you**:

- Degree in Sales and/or Marketing or Degree in Sciences, Biomedical Engineering, and related discipline
- Driven and be passionate about sales and has proven ability to sell in a consultative manner through the entire sales cycle from client outreach to bringing knowledge and expertise to inspire the client through scoping of needs, propo
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Business & Development Manager

PRTR

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Job Description

Our client is Thailand’s leading freight forwarder solution.

The Business & Development Manager will assist following key functions:

- Being responsible for sourcing new customers to intensify the sales volume by focusing on Warehousing.
- Developing new business opportunities by promoting the company’s products to the customers and investigating new potential markets, mainly focusing on new customers.
- Being responsible for the marketing, sales and customer services of the client’s needs and managing the preparation of documents for company marketing.
- Building relationships and sales based on a high level of repeat business with all levels of customers and understanding the sales process including the key *touch points*.
- Provide market feedback to the company leadership regarding competitive offerings, and prospect needs and generate product development ideas.
- Taking ownership of the management of the sales functions of the business.
- Working to stringent targets, to adopt a professional and knowledgeable approach to each new business call.
- Developing a pipeline of qualified prospects for targeted solicitation, understanding their business and solutions requirements, and engaging in a consultative sales process (business to business).
- Planning and coordinating the implementation of business plans and the penetration of new markets.
- Maintaining agent relationships by company policy.
- Monitoring the progress of claims and customer Satisfaction. Leads to fixing all issues and increasing the satisfaction level of the customer.

**Qualifications**
- Bachelor’s Degree in Logistics, International Business, Business Administration or any related field.
- 5 years experience in the sales or marketing field within the transport or warehousing industry is preferred.
- Have a wide network of warehousing customers in the Eastern Seaboard (automotive, chemicals, industrial goods, electronics).
- Experience in chemical logistics preferred.
- Solution minded. Ability to study the needs of a customer and build a strong, qualitative logistics solution.
- Excellent communication and sales skills, with a pleasant personality and excellent leadership qualities.
- A strong command of English, both written and spoken.

**REFERENCE CODE**:
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Business Development Manager

Bangkok, Bangkok DNV

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Job Description

**About us**:
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

**About SCPA**

We help our customers respond to the increased demand for trust and transparency around products, assets, supply chains, and ecosystems, driving the transformation of the assurance industry. Whether certifying products, sharing claims or optimizing and decarbonizing supply chains, DNV helps companies manage risks and realize their long-term strategic goals, improving ESG performance and generating lasting, sustainable results. Drawing on our wide technical and industry expertise, we work with companies worldwide to bridge trust gaps among consumers, producers and suppliers.
**About the role**:
DNV is seeking for **Business Development Manager, SEA** who is able cultivate new business opportunities and develops long-term business partnerships with clients primary in **Medical Devices Certification schemes**. He/she will have a sales target to achieve, will assess customer needs, create solutions based on the DNV’s product portfolio, including training and certification.

This role is open in three locations of DNV in South Asia : Bangkok, Thailand, Kuala Lumpur, Malaysia and Singapore.

He/she will be responsible but not limited to the following scope:

- Responsible for all sales activities which includes certification, audits, training, and full suite of solutions.
- Independently develop and grow own sales pipeline and opportunities across the different sales stages to achieve sales and revenue targets in SEA
- Develop and implements business plan to meet business goals and expanding customer base.
- Establish rapport and liaison with Regulatory bodies and seek market inform on changes to legal requirements impacting the medical device business
- Collaborate with Marketing Team to effectively implement marketing plan in accordance with the company strategy.
- Closely interact with operations/ delivery teams to achieve customer satisfaction, generate revenue, and meet long-term goals.
- Connects and actively participate with Medical Device Industry forums.
- Creates and conducts effective proposal presentations to prospects and clients in compliance with Notified/Accreditation Body requirements and/or product sector requirements.
- Communicate and interact with Global Technical Centre for related approvals
- Comply with DNV Code of Integrity and Professional Conduct
- Adhere to internal standards, policies, and procedures.
- The role is new in SCPA SEA, supported by sales admin. based in Malaysia.
- he/she will needs to work well with Medical auditors, and understand ISO 13485 and MDR process for customers.
- he/she could work with external consultant and Gov. agencies.

**What we offer**:

- Flexible work arrangements for better work-life balance.
- Guaranteed Annual Wage Supplement.
- Generous Paid Leaves (Annual, Compassionate, Marriage, Maternity, Paternity & shared parental leave, Adoption leave, Childcare & Extended Childcare Leave, Examination leaves, National Service (NS) leave, medical leave, Prolonged Illness leave)
- Medical benefits (Clinical treatment, Emergency Medical Services, Specialist Consultation, Paediatrician Consultation, Inoculations (Hepatitis, H1N1 & Flu), Dental Treatment, Annual Medical Examination, Hospitalization & Surgical Benefits)
- Maternity Benefits
- Pension and Insurance Policies (Central Provident Fund, Group Term Life Assurance, Group Personal Accident Insurance, Travel Insurance, Work Injury Compensation Insurance)
- Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme)
- Additional Benefits (Long Service Awards, Professional Membership, Gym Subsidy, Mobile Phone Reimbursement)
- Company bonus/Profit share

*Benefits may vary based on position, tenure/contract/grade level*

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
**About you**:

- Degree in Sales and/or Marketing or Degree in Sciences, Biomedical Engineering, and related discipline
- Driven and be passionate about sales and has proven ability to sell in a consultative manner through the entire sales cycle from client outreach to bringing knowledge and expertise to inspire the client through scoping of needs, propo
This advertiser has chosen not to accept applicants from your region.

Business Development Manager

eZee Technosys Pvt. Ltd.

Posted today

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**Overview**:
Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium sized accommodation businesses.

With more than 390+Team members, 20+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. We have a Local teams in 9+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA and counting

We are currently looking for a dynamic and entrepreneurial Business Development Manager to join our Outbound Sales team in Thailand.

**Who we are looking for**:
A Rock star Business Development Manager, who will serve as our key ambassador in the Thai market. His primary responsibilities will include identifying and engaging with prospective clients, actively promoting our hospitality products, and demonstrating how YCS is revolutionizing the hospitality industry. This role involves leveraging in-person meetings, attending networking events, and delivering compelling product demonstrations.

**Key Responsibilities**:

- **Market Representation**: Act as the face of YCS in Thailand, establishing our presence in the local market.
- **Opportunity Analysis**: Research industry and market trends to uncover new business opportunities.
- **Prospect Identification**: Identify and engage new prospective clients, focusing on business development.
- **Relationship Building**: Develop and maintain strong client relationships.
- **Lead Generation**: Prepare lead lists and conduct cold calls to potential clients.
- **Product Demonstrations**: Deliver engaging virtual and in-person demonstrations showcasing YCS solutions.
- **Event Participation**: Visit local properties and attend events to promote our SaaS solutions.

**What you should have in you**:

- **Self-Motivation**: A highly motivated individual with a focus on achieving results.
- **Tech Enthusiasm**: Excitement for new technology and a strong technical aptitude.
- **Business Acumen**: Solid understanding of the Hospitality Industry.
- **Sales Expertise**: Proven ability in outbound sales and cold-calling techniques.
- **Engagement Skills**: Excellent phone presence and the ability to captivate potential customers.
- **Negotiation Skills**: Strong sales and negotiation abilities with a history of exceeding targets.
- **Organizational Skills**: Excellent time management and organizational skills.
- **Innovative Mind-set**: Willingness and ability to challenge the status quo.

**Added Advantage**:

- **Industry Experience**: Preferred prior experience in Hospitality Industry
- **SaaS Knowledge**: Familiarity with SaaS technologies.
- **Multilingual Abilities**: Proficiency in multiple languages.

**Our Culture**

We provide opportunities for all team members to travel, work remotely, and collaborate with great people. If you have the skills and passion to succeed, we offer the support and opportunities for you to thrive in your career.

Pay: ฿29,416.00 - ฿73,540.00 per month

Application Question(s):

- Do you have a personal laptop?
- Do you have a personal vehicle?
- What is your monthly current salary in USD?

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Hospitality Industry: 1 year (required)
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Operations Manager

Bitkub

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Job Description

Oversee daily operations duties including but not limited to processing transactions, account verifications, and overall customer s asset.
Work closely with the COO, determine values and mission, and plan for short and long-term goals.
Supervise operations team to ensure operational excellence and excellent customer services.
Develop and maintain 3rd party integrations to introduce new tooling solutions into our existing infrastructure.
Manage the recruiting, training, and performance evaluation of operations personnel to ensure an effective team.
Determine staffing requirements, work assignments, and schedules for side projects.
Generate operational reports for COO and management as needed.
Develop and maintain operational procedures and guidelines for the team.
Communicate all operating policies and/ or issues at team meetings.
Address operational issues and concerns in a timely fashion.
Evaluate current operational strategies and recommend improvements.
Collaborate with cross-functional teams in improving the operational tools and systems.
Communicate with the legal counsel and safety department to ensure all processes remain compliant with the SEC and other governmental regulations.
Qualifications.
Bachelor s degree in any related field.
Minimum 5 years of experience in Customer Experience or related functions in the management level.
Strong English communication skills.
Able to manage multicultural and diverse teams.
Strong understanding of training or operations development tools and concepts.
Solid foundation in data analyzation, root cause, and learning-need analysis by using various data sources.
Strong mindset in people development.
Project management and planning skills.
Strong mentoring and coaching skills.
Strong leadership qualities with excellent communication and interpersonal skills.
Nice to have.
**Experience in any of the following industries**: Banking, Online Payments, Cryptocurrency, or Exchanges.
Years of experience in Operation or Customer support position.
Work experience in a high-growth startup or tech company.
General understanding of KYC/AMLO requirements.
**Remark**: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/ or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
**Job skills required**: Project Management, English, Legal
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