41 Marketing Coordination jobs in Thailand

**Additional Information**
**Job Number** 25131836
**Job Category** Sales & Marketing
**Location** Royal Orchid Sheraton Riverside Hotel Bangkok, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand, 10500 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Manager of eCommerce and Digital sits at the intersection between Marriott International's eCommerce, marketing, and global distribution strategies. This role helps a group of properties in a region (or cluster) effectively pull through the sales, marketing, and customer engagement activities that help drive awareness and profitability at the property level. This role will also manage overall activation of their property strategies in owned and third party electronic channels (Marriott.com, multi-lingual global sites, OTAs, meta search sites, search engines, and other eMarketing vehicles). This role will work on behalf of properties to increase revenue, grow market share and create a compelling experience that steers customers towards booking on our direct online channels. The Manager of eCommerce and Digital serves as a thought leader to their group of hotels, providing local, area, and country-wide insight to enhance their digital experience. To this end, he/she will be in touch with their properties on a regular basis to make sure they are fully activated and optimized on Marriott.com and appropriate in-language global sites. The role partners hand in hand with their colleagues in the cluster marketing team to engage current and would-be customers with targeted messaging that's relevant, on-brand, and genuinely engaging. From time to time this role also provides eCommerce communication, training, education, reporting and analysis to digital and marketing teams on property.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 4 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred
OR
- 4-year bachelor's degree in eCommerce, Marketing, Business Administration or related major; 2 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.
**CORE WORK ACTIVITIES**
**Area Digital and eDistribution Strategy Execution**
- Advises hotels on appropriate on-strategy eCommerce priorities and tactics
- Coordinates with the Area Director of Sales and Marketing and the AP Director of eCommerce and Digital Services to set ecommerce goals for their cluster/hotels
- Reviews hotel progress against established goals periodically, provides reporting and analysis, and troubleshoots performance issues
- Manages budgets for the cluster/hotels for eCommerce activities
- Develops quarterly game plans for Area or Cluster hotels identifying key focus for the coming months
- Collaborates closely with Vice President of Brand Marketing, Directors of Field Marketing (DFMs), and cluster Marketing and Communication teams to execute online Brand Marketing strategies and plans for the cluster
**Digital Acquisition Marketing**
- Coordinates execution of online marketing efforts through approved agencies/vendors and Marriott Digital Services team
- Manages Search Engine Optimization (SEO) efforts for hotels by leveraging the Marriott Digital Services team (MDS) or external Agencies
- Assists hotels in optimizing Paid Search performance; engages external Agencies for supplemental Paid Search efforts if needed
- Manages the PLUS Platform for participating hotels in the area/cluster
- Executes online marketing activities in partnership with hotel and cluster Marketing leaders (e.g., loading Marriott.com Hotel Website deals, Group Deals, Group Value Dates, email marketing and affiliate marketing)
- Assures that hotel websites on Marriott.com and global sites are fully optimized to maximize traffic from search engines
- Identifies hotel-specific online digital activation needs (e.g., local channels to focus marketing efforts through)
**Hotel Web Site Content Optimization**
- Conducts regular audits of Marriott.com and individual Hotel Websites to ensure each hotel is optimized for high quality custom images, content, links, and accurate translations; works with hotels on corrective action where necessary
- Serves as the EPIC/Vignette administrator for the hotel(s)
- Provides consultation to hotel digital marketing teams in developing hotel website modules for Spa, Golf, Food & Beverage and weddings
- Manages the pull-through and activation of key corporate eCommerce projects (e.g., new Marriott.com Hotel Websites, new field SEO service, and similar corporate e-services)
- Uses B2B e-tools to grow online bookings for Group and Corporate business in cluster hotels
- Identifies and implements efforts to drive online awareness and bookings for hotel F&B outlets
**OTAs and Meta Search Channel Optimization**
- Ensures that all hotels within their region/cluster are participating in relevant, approved echannels
- Regularly audits content, images, and star ratings on OTAs and Meta Search sites, and works with hotels to make appropriate corrections
- Partners with cluster and area marketing teams to define and execute the hotel OTA merchandising plan(s)
- Identifies and executes hotel/cluster/area OTA marketing and merchandising tactics as needed (e.g. Agoda newsletter, Expedia TravelAds, etc.)
- May also co-manage soft-dollar marketing budget for domestic OTAs with the AP eDistribution Team
- Builds strong domestic relationships with the top 2-3 OTA partners
- Collaborates with hotel and regional Revenue Leaders to review hotel performance on eChannels
**Marketing and Communication Partnership**
- Assists in the development and execution of the cluster marketing plan (e.g. retargeting campaign, OTA marketing, etc.)
- Develops the offer landing page on Marriott.com for cluster offers
- Identifies and obtains Marriott.com and OTA marketing and merchandising placements as appropriate
- Creates mini-sites for domestic segment marketing efforts where needed (e.g. MICE or Weddings)
**Opening Hotel Support**
- Collaborates with Field Marketing to develop, recommend and execute the opening S&M plan for the hotel
- Sets up the Marriott.com Hotel Web Site
- Activates the hotel for sale on approved OTAs
- Shop hotel to ensure M.com and OTA rates are set up correctly
- Work with brand marketing team to position the hotel on digital channels
- Works with marketing and sales teams to plan the pre-opening budget and execute the budget according to what is best for the brand, region
- Acts as a point of contact for agencies reaching out for information about the hotel and redirect them to the right person to speak with
- Creates online press releases and helps with property SEO to drive awareness to hotel
- Helps set digital sales goals for new opens in partnership with sales and revenue management
**eCommerce Communication and Training**
- Uses the eCommerce Resource guide
- Trains and educates cluster and/or hotel-level managers on how to activate their hotel eCommerce and digital marketing strategy
- Delivers eCommerce training, presentations, and workshops to region, cluster and hotel-level associates and management in partnership with cluster/regional marketing teams
- Serves as cluster-level point-person for Marriott's eCommerce strategy.
- Builds solid relationships with ADSMs, GMs, cluster Marketing and Revenue Management teams (where relevant) to raise their awareness, understanding, and motivation to e-activate their hotels.
- Participates in regularly-scheduled global and regional eCommerce and Marketing web conferences and calls to review performance, share best practices, and troubleshoot issues.
- Delivers a monthly report and newsletter, and hosts a monthly webinar, for hotels
- Develops other cluster-level eCommerce communications, as appropriate
- Stay up-to-date on and communicate industry and competitive trends, with a focus on the domestic online travel landscape
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

The Assistant Marketing Communications Manager supports the Director of Marketing and Communications in developing and executing all digital and social media strategies for the hotel.
**What will I be doing?**
+ Lead all digital and social media strategies in alignment with the hotel's brand positioning.
+ Oversee the performance of the hotel website and Online Travel Agencies (OTAs), ensuring timely content updates and optimization.
+ Advise on and manage integrated campaigns across paid, earned, and owned digital channels to drive revenue growth, meet budget targets, and increase market share.
Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Assist the Director of Marketing Communications in developing strategic digital marketing plans by analyzing competitive data, demand trends, and market mix, while also contributing to the establishment of annual marketing budgets in collaboration with hotel management.
+ Create, manage, and implement both short- and long-term digital and social media marketing strategies to drive revenue growth, enhance brand awareness, and promote property products and services.
+ Develop and execute influencer marketing strategies to leverage social media opportunities and expand reach.
+ Identify and manage relationships with external agencies, ensuring alignment with the hotel's strategic marketing agenda.
+ Collaborate with internal corporate partners to ensure consistency and integration across all marketing initiatives.
+ Oversee the development and execution of content strategies across hotel websites, Online Travel Agencies (OTAs), and other relevant third-party digital platforms.
+ Identify and pursue partnership and sponsorship opportunities to support joint outreach.
**What are we looking for?**
Innovative, action oriented individual able to identify and implement results oriented marketing strategies for the hotel.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Sales and Marketing_
**Title:** _Assistant Marketing Communications Manager_
**Location:** _null_
**Requisition ID:** _HOT0BV8I_
**EOE/AA/Disabled/Veterans**

**What will I be doing?**

As the Assistant Marketing Communications Manager, you will be responsible for the results of the marketing plan and activities used by the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. Specifically, you will perform the following tasks to the highest standards:

- Duties involve planning, directing, controlling, coordinating and participating in all Marketing Communications activities.
- To plan and develop a digital marketing plan to support the overall marketing plan and strategy.
- Always be the brand champion ensuring all collateral conforms to agreed brand standards and content is compliant with corporate guidelines.
- To produce, update and maintain any hotel's visibility in all marketing channels.
- Oversees the development and content strategy of all marketing channels.
- Establish good relations with the media (publications, broadcasts, influencers etc.) and implement hotel marketing campaigns.
- Manages strategic direction on all marketing-related areas including but not limited to: Social Media, Websites, Digital Advertising and Collateral.
- Identifies partnership/sponsorship opportunities for joint outreach.

Specifically, you will be responsible for performing the following tasks to the highest standards:

- Create engaging multimedia content across multiple platforms
- Manage the day-to-day handling of all social media channels
- Oversee, plan and deliver content across different platforms using scheduling tools such as Sprinklr.
- Real-time monitoring of guest comments on various platforms and replying promptly.
- To drive hotel's engagement on socials by elevating content quality that aligns with the market trend.
- Form key relationships with influencers across social media platforms.

**What are we looking for?**

An Assistant Marketing Communications Managerserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

- Minimum 3 years of experience ina related field.
- University education preferred
- Passionate about the digital world, self-starter and a fast learner
- Strong understanding of social media platforms, trends, and best practices
- Creative, think outside the box and enjoys interacting with people
- Good English both speaking and writing
- Has good organizational and communicative skills
- Skilled in photography, filming and video editing
- Well-organized and goal-oriented

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

**Additional Information**
**Job Number** 25124806
**Job Category** Sales & Marketing
**Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Why **SIC**

We are currently extending our microchip business globally by building a SIC brand with key strategic partners. We are looking for young and dynamic talents who seek achievements in his/her careers with the fastest-growing next-wave of RFID Technology Company.

We offer unique working experience and exposure. We are looking for talents to join our growing company.

If you are seeking a career with a fast-moving and knowledge-based company.

Company **Benefits & Culture**

“Employee” is the most valuable resource of the company, so we have an aspiration to see our people enjoy and have passionate about work along with encouraging our people to enhance their capability for achieving our ultimate goal to deliver the best innovation to the world.

Why **SIC**

We are currently extending our microchip business globally by building a SIC brand with key strategic partners. We are looking for young and dynamic talents who seek achievements in his/her careers with the fastest-growing next-wave of RFID Technology Company.

We offer unique working experience and exposure. We are looking for talents to join our growing company.

If you are seeking a career with a fast-moving and knowledge-based company.

Company **Benefits & Culture**

“Employee” is the most valuable resource of the company, so we have an aspiration to see our people enjoy and have passionate about work along with encouraging our people to enhance their capability for achieving our ultimate goal to deliver the best innovation to the world.

Why **SIC**

We are currently extending our microchip business globally by building a SIC brand with key strategic partners. We are looking for young and dynamic talents who seek achievements in his/her careers with the fastest-growing next-wave of RFID Technology Company.

We offer unique working experience and exposure. We are looking for talents to join our growing company.

If you are seeking a career with a fast-moving and knowledge-based company.

Company **Benefits & Culture**

“Employee” is the most valuable resource of the company, so we have an aspiration to see our people enjoy and have passionate about work along with encouraging our people to enhance their capability for achieving our ultimate goal to deliver the best innovation to the world.

Why **SIC**

We are currently extending our microchip business globally by building a SIC brand with key strategic partners. We are looking for young and dynamic talents who seek achievements in his/her careers with the fastest-growing next-wave of RFID Technology Company.

We offer unique working experience and exposure. We are looking for talents to join our growing company.

If you are seeking a career with a fast-moving and knowledge-based company.

Company **Benefits & Culture**

“Employee” is the most valuable resource of the company, so we have an aspiration to see our people enjoy and have passionate about work along with encouraging our people to enhance their capability for achieving our ultimate goal to deliver the best innovation to the world.

Why **SIC**

We are currently extending our microchip business globally by building a SIC brand with key strategic partners. We are looking for young and dynamic talents who seek achievements in his/her careers with the fastest-growing next-wave of RFID Technology Company.

We offer unique working experience and exposure. We are looking for talents to join our growing company.

If you are seeking a career with a fast-moving and knowledge-based company.

Company **Benefits & Culture**

“Employee” is the most valuable resource of the company, so we have an aspiration to see our people enjoy and have passionate about work along with encouraging our people to enhance their capability for achieving our ultimate goal to deliver the best innovation to the world.