76 Medical Receptionist jobs in Thailand
Front Desk
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ตำแหน่ง: Front Desk / Receptionist ตำแหน่งนี้เป็นส่วนสำคัญในการต้อนรับและให้บริการที่ดีเยี่ยมแก่ลูกค้าหลากหลายประเภทของ โรงแรม เดอะ โคลเวอร์ ในเชียงใหม่ หน้าที่หลัก:
• ต้อนรับและให้ข้อมูลลูกค้าด้วยความมีมิตรไมตรีจิต
• ดูแลการจองห้อง รวมถึงการจัดการตารางการเข้าพักของแขก
• ให้บริการด้านการเช็คอิน-เช็คเอาท์ของแขก
• ประสานงานและอำนวยความสะดวกให้กับแขกตลอดการเข้าพัก
• ปฏิบัติหน้าที่เลขานุการอื่น ๆ เช่น รับ-ตอบโทรศัพท์ ตอบอีเมล์ทักษะ คุณสมบัติ และประสบการณ์:
• มีความสามารถในการสื่อสารที่ดีเยี่ยมทั้งภาษาไทยและภาษาอังกฤษ
• มีทักษะการบริการที่เป็นเลิศและมุ่งเน้นความพึงพอใจของลูกค้า
• มีความละเอียดรอบคอบและสามารถจัดการงานที่หลากหลายได้อย่างมีประสิทธิภาพ
• มีความยืดหยุ่น ทำงานภายใต้แรงกดดันได้
• มีประสบการณ์ทำงานในงานต้อนรับหรืองานบริการลูกค้าจะได้รับการพิจารณาเป็นพิเศษ
• สำเร็จการศึกษาระดับอนุปริญญาหรือเทียบเท่าในสาขาที่เกี่ยวข้องสนใจตำแหน่งนี้ สามารถสมัครได้เลย
Front Desk Officer
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Leston Hotel, a registered company under DBD, is excited to welcome a warm and professional Front Desk Officer to join our team. If you have a passion for hospitality and delivering exceptional guest experiences, this opportunity is for you
Location: Leston Hotel, Sukhumvit Soi 22, Bangkok
Employment Type: Full-time
Work Schedule: 6 days/week
Salary: THB 15,000 – 18,000 month
Responsibilities:
- Greet guests warmly and professionally upon arrival
- Assist with efficient check-in and check-out procedures
- Provide accurate information about hotel services, facilities, and local attractions
- Address guest inquiries, concerns, and complaints professionally
- Handle VIP guests and special requests with care
- Manage room reservations, modifications, and cancellations via phone, email, or in-person
- Update and maintain guest records using the hotel's reservation system
- Coordinate with housekeeping and maintenance to ensure room availability
- Maintain accurate records of guest check-ins, check-outs, and payments
- Process payments, invoices, and refunds using the hotel's billing system
- Prepare reports on occupancy rates, bookings, and guest feedback for management
- Keep the front desk organized, clean, and presentable at all times
- Verify guest identification and payment details for security purposes
- Follow hotel policies on safety, data protection, and emergency protocols
- Coordinate with security and management during emergencies
Qualifications:
- Previous experience as front desk staff in a five-star hotel preferred
- Good attitude, hardworking, and down-to-earth
- Good attitude, down-to-earth, hard-working
- Ability to speak Chinese is a plus
Join Leston Hotel and be part of a dedicated team in a prime location in Bangkok
Front Desk Attendant
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Responsibility:
1.Greeting and Welcoming Guests: The front desk attendant is often the first point of contact for guests as they enter the restaurant. They warmly greet customers, inquire about reservations, and guide them to their tables.
2.Reservations Management: They manage incoming reservations, either by phone, online, or in-person, ensuring accurate recording and timely confirmation. They also maintain the reservation system and update it as needed.
3.Seating Arrangements: Based on reservations and walk-ins, the attendant organizes seating arrangements efficiently, considering table availability, server sections, and customer preferences.
4.Customer Assistance and Inquiries: Attendants assist guests with inquiries regarding menu items, special requests, dietary restrictions, and any other information they may need to enhance their dining experience.
5.Maintaining Cleanliness and Organization: They ensure that the front desk area, waiting area, and entrance are clean, organized, and presentable at all times. This includes keeping menus tidy, monitoring restroom cleanliness, and arranging waiting areas comfortably.
6.Coordinating with Servers and Kitchen Staff: Front desk attendants act as liaisons between customers and restaurant staff. They communicate special requests or needs from customers to servers and kitchen staff to ensure smooth service delivery.
7.Handling Payments and Billing: Attendants may handle payment transactions, including processing cash, credit card, or digital payments accurately. They provide receipts and address any billing inquiries or discrepancies professionally.
8.Handling Guest Complaints and Feedback: In the event of customer complaints or concerns, front desk attendants listen attentively, empathize with guests, and attempt to resolve issues promptly and satisfactorily. They may escalate more complex issues to management when necessary.
9.Upselling and Promotions: They inform guests about special promotions, menu items, or events to encourage upselling and enhance the overall guest experience.
Qualifications:
1.Education: Any field of Highly Vocational Certificate (may prefer candidates with additional education or training or experience in hospitality management, customer service, or a related field.)
2.Proficient English: The ability to communicate effectively in English is essential for interacting with customers, taking reservations.
(If able to communicate in Chinese, it will be considered.)
3.Customer Service Skills: Excellent interpersonal and communication skills are essential. Front desk attendants should be friendly, welcoming, and able to interact professionally with a diverse range of customers. They should also be patient, attentive, and able to handle customer inquiries and complaints effectively.
4.Organizational Skills: The ability to multitask and stay organized in a fast-paced environment is crucial. Front desk attendants must manage reservations, seating arrangements, and customer inquiries efficiently while maintaining order and cleanliness in the front-of-house area.
5.Problem-Solving Abilities: Being able to think quickly on their feet and resolve issues as they arise is important. Front desk attendants should be resourceful and adaptable in handling unexpected situations or customer concerns.
6.Attention to Detail: Accuracy in recording reservations, processing payments, and handling administrative tasks is vital. Even small errors can impact the customer experience and restaurant operations.
7.Teamwork and Collaboration: Front desk attendants work closely with servers, kitchen staff, and management to ensure seamless service delivery. The ability to collaborate effectively with colleagues and communicate important information is essential.
8.Flexibility and Availability: Restaurants often have varying hours of operation, including weekends, evenings, and holidays. Front desk attendants should be willing to work flexible schedules and be available during peak dining hours.
Front Desk Coordinator
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ใครที่อยากทำงานภายใต้องค์กร ที่จะดูแลคุณในทุกๆด้าน เน้นความสุขของพนักงานต้องมาก่อน สามารถเป็นตัวของตัวเองและให้โอกาสได้เต็มที่ บรรยากาศเป็นกันเอง เอาใจใส่สุขภาพจิต แต่ทำงานแบบมีระบบชัดเจน สวัสดิการพิเศษที่น่าสนใจ ทำงานใจกลางเมือง เดินทางสะดวก
อ่านรายละเอียดเพื่อสมัครกันมาได้เลย
Job DescriptionPosition: Front Desk Coordinator
Location: Rain Hill Sukhumvit 47 (Close to Phrom Phong BTS station) Salary: 25,000-27,000 Baht per month
Key Responsibilities
Customer Management & Front Desk Operations
- Customer Experience Leadership: Ensure all customer interactions are managed smoothly, keeping customers informed and comfortable throughout their visit as the lead coordinator for the day.
- Front Desk Operations: Greet every visitor warmly, manage bookings, and coordinate seamlessly with the Creative Team to ensure timely service delivery.
- First Timer Guidance: Provide essential information to first time tattoo recipients, ensuring they feel comfortable and informed about the entire process.
- Check In & Check Out: Efficiently handle the complete customer journey, including payments, aftercare guidance, and promoting aftercare products.
Team Coordination & Leadership
- Daily Operations Leadership: Act as the lead coordinator on assigned days, ensuring
all front desk and customer service tasks are completed to ALL DAY standards.
2. Customer Service Assistant Coordination: Work with and guide the Customer Service Assistant to ensure optimal customer experience and efficient operations.
3. Quality Control: Maintain ALL DAY's high standards of service and presentation, addressing any issues that arise during your shift.
- Daily Operations: Execute comprehensive opening and closing routines for our expanded retail space, including merchandise displays and interactive installations.
Retail Maintenance: Throughout the day, maintain cleanliness and presentation of customer areas, drink stations, merchandise displays, and entertainment zones.
Inventory Management: Monitor and restock retail items including imported snacks, beverages, merchandise, and promotional materials to ensure optimal presentation and availability.
ALL DAY Art Sales
Art Collection Sales: Serve as one of the primary salespeople for our ALL DAY Art collections, educating customers about featured artists, limited edition pieces and the stories behind each collection.
Product Knowledge: Maintain expert knowledge of current art collections, sizing, pricing, and artist backgrounds to provide informed recommendations to customers.
Sales Process: Handle the complete sales cycle for art pieces, from initial interest through packaging and payment processing.
Administrative & Support Functions14. Data Management: Ensure all booking, payment, and sales data is accurately recorded
and up-to-date.
Review Facilitation: Work with the Creative Team to encourage customer reviews and maintain our reputation for excellence.
General Operations: Support overall studio operations through cleaning, tidying, stock management and other front-of-house tasks that maintain our premium environment.
What Makes This Role Special
This position offers the opportunity to lead customer service operations at one of the world's most respected tattoo studios. You'll alternate between leading the front desk team and working collaboratively with senior team members, gaining valuable experience in both leadership and teamwork. The role combines traditional customer service excellence with retail.
Preferred Qualifications- ● Thai National
- ● Strong communication skills in both Thai and English
- ● Previous experience in customer-facing roles, preferably in high-end establishments
(luxury hotels, premium retail, airlines)
- ● Sales experience or natural sales aptitude
- ● Leadership experience or strong potential for team coordination
- ● Organized, detail-oriented, and able to multitask efficiently in a dynamic environment
- ● Friendly demeanor with a knack for making people feel comfortable and valued
- ● Interest in art, culture, and creative expression (training will be provided)
Benefits
- ● Work Schedule: 12pm-8pm, 5 days per week (Wednesday-Sunday) with possible occasional overtime
- ● Health Coverage: Private medical insurance after 4-month probation period
- ● Employee Perks: Discounted tattoos and art pieces
- ● Performance Recognition: Merchandising bonus structure
- ● Work Environment: Supportive, creative atmosphere
- ● Team Building: Fun staff trips and events Growth Opportunities
This role offers significant development in both customer service leadership and retail sales. As ALL DAY Art develops, there will be opportunities for increased responsibility in sales, customer education, and team coordination activities.
Front Desk Ambassador25139641
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POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Front Desk Talent
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Additional Information
Job Number
Job CategoryRooms & Guest Services Operations
LocationAloft Bangkok Sukhumvit 11, 35 Sukhumvit Soi 11, Sukhumvit Road, Bangkok, Thailand, Thailand, 10110
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren't your typical hotel—but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Front Desk Receptionist
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Location:
Bangkok, Thailand
Reports to:
Office Manager / Administrative Supervisor
Firm:
Mahanakorn Partners Group (MPG)
About MPG
Mahanakorn Partners Group (MPG) is a multidisciplinary professional services firm headquartered in Bangkok with a strong ASEAN footprint. For over 25 years, MPG has provided integrated
legal, tax, accounting, and management consulting
services to multinational corporations, embassies, high-net-worth individuals, and government institutions.
Position Overview
The Front Desk Receptionist is the first point of contact for clients, visitors, and partners at MPG. This role requires a polished, professional, and client-oriented individual who can manage front-office operations efficiently while ensuring a welcoming environment that reflects the firm's reputation for excellence.
Key Responsibilities
- Greet clients, visitors, and guests with courtesy and professionalism; manage check-in and hospitality.
- Answer, screen, and forward incoming calls; manage voicemail and email inquiries to the appropriate departments.
- Manage front desk operations, including scheduling meeting rooms, coordinating appointments, and maintaining visitor logs.
- Assist with administrative tasks such as filing, scanning, photocopying, and correspondence as required.
- Coordinate courier services, mail distribution, and deliveries.
- Maintain reception area and meeting rooms in a professional, orderly condition at all times.
- Provide administrative support to the Office Manager and other departments as needed.
- Uphold confidentiality and data protection standards in all client and firm matters.
Qualifications
- Bachelor's degree in Business Administration, Hospitality, or related field preferred.
- Minimum 2 years of experience in reception, customer service, or front-office administration, ideally in a professional services or multinational firm.
- Excellent communication skills in
English and Thai
(both written and spoken); additional languages are an advantage. - Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfortable with office technology.
- Strong organizational skills with attention to detail and the ability to multitask in a fast-paced environment.
- Professional appearance, demeanor, and client service orientation.
Key Competencies
- Exceptional interpersonal skills with the ability to interact with senior executives, international clients, and government officials.
- Discretion and ability to handle sensitive information with professionalism.
- Punctual, reliable, and proactive with a problem-solving mindset.
- Team player with a flexible and adaptable approach.
What We Offer
- Opportunity to work in a leading multidisciplinary firm with international exposure.
- Professional development and training opportunities.
- Dynamic and collaborative workplace culture.
- Competitive salary and benefits package.
Interested candidates are invited to submit their resume and a recent photograph to
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Front Desk Ambassador
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Additional Information
Job Number
Job CategoryRooms & Guest Services Operations
LocationRenaissance Phuket Resort & Spa, 555 Moo 3 Mai Khao Talang, Phuket, Phuket, Thailand, 83110
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Front Desk Officer
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PRIMARY RESPONSIBILITIES:
- Assists in maximizing room sales and revenue.
- Prepares guest name lists.
- Prepares for guest arrivals and departures.
- Greets and addresses guests by name upon their check-in and check-out.
- Assists guests while they are registering.
- Assists guests with transportation arrangements, luggage, payment, etc.
- Escorts guests to their rooms.
- Informs Guest Service Attendants of guests' room number.
- Shows the room features and facilities to guests.
- Assists and follows up guests' requests and inquiries.
- Recommends F&B outlets and entertainments in the hotel to guests.
- Briefs next shift personnel to hand over at the end of the shift.
- Provides information, directions and service based on the hotel standards and policies.
- Operates the Business Center in providing secretarial service and handles all requested documents and information.
- Ensures a prompt delivery of mails and messages.
- Is familiar with all cashier policies, credit cards, traveler cheques, currencies as well as foreign exchange.
- Controls and distributes guest room keys.
- Strictly follows hotel and company standards and policies.
- Informs management regarding guest feedback or any unusual events.
- Is familiar with the emergency procedures of the hotel.
- Performs other duties as assigned by Shift Manager or FO Manager.
ADMINISTRATIVE RESPONSIBILITIES
- Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel's expectation.
- Conducts daily briefing and de-briefing in the absence of the immediate supervisor
- Recommends corrective actions for unfavorable variances in job standards and budget commitment.
- Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
- Establishes two-way communication within and related departments.
- Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
- Prepares volume of business counts and revenue report for the concerned section
- Attends briefing and departmental meetings or as assigned by supervisor.
- Manages time effectively by meeting deadlines on time.
- Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by supervisor.
- Identifies and solves problems in a professional manner.
Assists others to ensure the operation is run smoothly and effectively
TECHNICAL RESPONSIBILITIES
- Knows and understands the job description of all positions in the department and be able to perform the task as required.
- Knows and understands policies of the department well and can guide others to perform the job well.
- Recognizes good quality products and presentation
- Checks and improves all service standards established by the company
- Supervises staff activities to maximize revenue and minimize costs.
- Provides assistance to the staff when required during peak periods.
- Maintains grooming standards for all personnel
- Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
- Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use all resources.
- Knows the requisition point and par stock of products used in the department such as guest supplies, paper supplies, etc.
COMMERCIAL RESPONSIBILITIES
- Communicates effectively with guest, clients, business partners and staff.
- To be a good sales person to promote hotel's image and businesses.
- Participates community projects or activities in order to promoting the hotel's image and cooperation to improve community relationship.
HUMAN RESOURCES RESPONSIBILITIES:
- Coaches and counsels all staff when applicable
- Evaluates objectively the performance of staff in his/her responsibilities.
- Provides training to all staff in his/her department regularly.
- Motivates staff to grow within the company.
- Develops him/herself to be better supervisor/manager at all times.
RELATIONSHIP
- Reports to Unit Manager concerned.
- Directs and supervises activities of subordinates.
- Coordinates with all concerned personnel to ensure that all activities are accomplished.
OTHERS
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
ACCOUNTABILITIES
- Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
COMPANY'S CULTURE
- Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – "Proud to belong and to contribute"
CONFIDENTIALITY
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
JOB REQUIREMENT
- Minimum education of Bachelor degree in Hotel Management or relevant degree.
- Fresh graduate is welcome. Minimum of 1 years in Reception or Guest Service experience will be a strong plus
- Have good English communication skills both in written and spoken
- Pleasant personality with good communication and interpersonal skills
Date Posted
September 30, 2025
Location
Dusit Thani Hua Hin
Division
Rooms
Minimum Experience
1 Year
Qualification
Bachelor Degree
Career Level
Officer
Front Desk Officer
Posted today
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Job Description
Leston Hotel, a registered company under DBD, is excited to welcome a warm and professional Front Desk Officer to join our team. If you have a passion for hospitality and delivering exceptional guest experiences, this opportunity is for you
Location: Leston Hotel, Sukhumvit Soi 22, Bangkok
Employment Type: Full-time
Work Schedule:
6 days/week
Responsibilities:
- Greet guests warmly and professionally upon arrival
- Assist with efficient check-in and check-out procedures
- Provide accurate information about hotel services, facilities, and local attractions
- Address guest inquiries, concerns, and complaints professionally
- Handle VIP guests and special requests with care
- Manage room reservations, modifications, and cancellations via phone, email, or in-person
- Update and maintain guest records using the hotel's reservation system
- Coordinate with housekeeping and maintenance to ensure room availability
- Maintain accurate records of guest check-ins, check-outs, and payments
- Process payments, invoices, and refunds using the hotel's billing system
- Prepare reports on occupancy rates, bookings, and guest feedback for management
- Keep the front desk organized, clean, and presentable at all times
- Verify guest identification and payment details for security purposes
- Follow hotel policies on safety, data protection, and emergency protocols
- Coordinate with security and management during emergencies
Qualifications:
- Previous experience as front desk staff in a five-star hotel preferred
- Good attitude, hardworking, and down-to-earth
- Good attitude, down-to-earth, hard-working
- Ability to speak Chinese is a plus
Join Leston Hotel and be part of a dedicated team in a prime location in Bangkok