16 Naval Operations Manager jobs in Thailand

**THE FUTURE IS WHAT WE MAKE IT.**
**Field Operations Manager**
**Location: Malaysia, Thailand, Vietnam, Indonesia, Singapore**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
**Join Us and Make an Impact.**
As a Field Operations Manager, your focus will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories. The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions & Services (LSS) and the broader Honeywell Process Solutions (HPS) team. This role is accountable for driving growth across all LSS service delivery modes through effective workforce planning, delivery coordination, and ensuring compliance with Honeywell and customer Quality, Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.
**Key Responsibilities**
**Customer Engagement**
+ Develop strong trust relationships with key customer contacts.
+ Provide exceptional support to customers, act as person in charge responsible to track and resolve any Customer escalations, issues or concerns.
+ Collaborate with:
+ Contract Managers to plan and schedule labour resources to meet the needs of customers aligned to their contract entitlements.
+ Project Managers to plan and schedule labour resources to meet the needs of customers aligned to their Project Schedule and commitments.
+ FSMs, Spot Co-ordinators, Branch lead service engineers or directly contact customers to schedule FSS contract or SPOT activities.
+ Monitor and push Pulsar adaption in the region.
+ NPS - Responsible for driving Pulsar Survey adaption across the region and NPS for services.
+ NPS - Track the detractor scores (-ve NPS ratings) across all modes and remedial actions taken and ensure satisfactory closure with customer.
+ Understand the Customer base, identify FSS skills gaps and drive competencies to support future needs
**Operational**
+ Support Campaign roll-out within the region. Responsible to drive growth through BTB campaigns and regional/pole special to push the short cycle order and revenue growth.
+ Responsible for driving MOS with FSMs, Spot Co-ordinators, Branch lead service engineers for SPOT & Parts Revenue and Billing, Front-log & Back-log forecast and planning included.
+ Regional focal for ISC Demand planning for Hardware & Software shipments - Attend the monthly regional and pole level MOS calls, Provide Material SIOP forecasts for month & quarter.
+ Maintain Billability and Utilization for region as per global standard or regional agreement. Participate in burden rate & recovery review at set frequency.
+ Ensure Installed Base Audits are planned and completed on schedule.
+ Drive and monitor Honeywell HSE culture and ensure compliance with safety and environmental regulations, track and monitor SOS metrices.
+ Ensure that all HSE requirements for customer sites are thoroughly documented, regularly updated, and communicated to stakeholders prior to any FSS site visit.
+ Ensure operational excellence and adherence to quality standards as per Honeywell Accelerator AMS GDM.
+ Ensure that FSS service visit reports are attached to all Work Orders to comply with Honeywell Accelerator AMS GDM, reduce disputes and support reduction in Short Cycle Past Dues.
+ Work with cross-functional teams to achieve business objectives.
+ Monitor and analyse performance metrics to identify areas for operational improvement.
+ Drive continuous improvement initiatives to enhance operational efficiency.
+ Develop a strong network across the territory and HPS business teams to guarantee customer delivery satisfaction.
**Work Force Planning**
+ Optimize resource allocation and drive productivity.
+ Ensure FSS time entry, billability and overtime meet business targets.
+ Ensure effective work execution, planning, and competency of the teams in their territory.
+ Manage the relationship with GES and COEs for outsourcing packaged work.
+ Work with labour resource pools such as GES, Contractors and other LOBs to support field activities ensuring compliance to local laws, HSE compliance and correct documentation as required.
+ Ensure correct visas for foreign workers in partnership with FSM and GMS.
+ Ensure that compliance measures are established prior to travel, addressing all GMS aspects, including Immigration, Tax, and Social Security.
+ Ensure labor SIOP reporting and planning is maintained to optimize labor resourcing including driving the quarterly SIOP MOS for your area of responsibility.
+ Ensure Work Execution planning is completed to understand the resource and skill requirements.
**Training and Development**
+ Ensure all FSS in their territory are fully trained and understand business drivers and tools required to fulfill their role.
+ Identify FSS skills gaps and drive competencies to support future needs.
+ Ensure the scheduling and completion of training plans for technical (CEAT) and soft skills, new products, quality and mandatory HSE Training for all FSSs and TECPros if applicable across their territory.
+ Monitor and alert FSSs of expiring CEAT Certifications and proactively drive recertifications.
+ Manage and support the rollout of processes, training, tools, and initiatives, including productivity and its tracking
**Key Experience & Capabilities:**
+ Qualification: Engineering Degree in Instrumentation & Controls or Electronics & Controls or Equivalent
+ Experience: 15+ years of relevant Industry Experience involving Field/Project Engineering, Last 5 years preferably spent as responsible for Customer Management / Project Management. Need to demonstrate ability to collaborate with teams across the businesses / functions and work in a highly matrix environment to deliver expected results.
+ Skills of Importance - Customer Satisfaction, Customer Experience, Operations Efficiency, Organizational Process Alignment, Change Management Planning, Team Management, Operations Support, Results.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement .
If a disability prevents you from applying for a job through our website, e-mail No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Google will be prioritizing applicants who have valid working rights in Thailand and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree in a technical field or equivalent practical experience.
+ 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
+ 5 years of experience managing technical, vendor, contract management, or delivery teams.
+ Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
**Preferred qualifications:**
+ Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
+ Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
+ Experience with initiating and executing initiatives in a global environment.
+ Ability to lead and improve Environmental Health and Safety initiatives.
+ Excellent performance with data gathering, analysis and presentation skills.
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
**Responsibilities:**
+ Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
+ Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
+ Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
+ Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
+ Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**‎**
You will be part of our team, adding your leadership expertise + skills to the delivery of Customer + Operational excellence.
**How you create impact**
You will be responsible for overseeing + managing our business activities to achieve our business goals by
ensuring top class operational efficiency, leading to increasing revenue generation + profit margins.
+ To lead, expand + collaborate to achieve a structured roll out of our Centre of Excellence for Domestic + Cross-border transport (wherever applicable), along with haulage activities on a central platform.
+ To actively develop measures to improve our vendor management capability, reviewing + aligning resource allocation across different business activities to provide optimum service levels.
+ To ensure efficient operational activities exist + are continuously optimized by implementing best practice.
+ To be involved in the development + implementation of operational + reporting systems, including transport management systems (TMS) + application of new software.
+ To manage + review operational policies, standards + procedures including integrating + implementing automation, technology + systems.
+ To review incident/ crisis management ensuring effective business continuity plans are in place.
+ To monitor the annual budget, initiating corrective actions in case of deviations
**What we would like you to bring**
+ Minimum of 10 years of experience in a similar role. Prior experience in a multinational company is highly desirable.
+ Fluent in English, with excellent communication and interpersonal skills.
+ Proven track record in managing Profit & Loss (P&L) and driving sales growth.
+ Demonstrated success in leading change management initiatives to enhance operational efficiency and business performance.
**What's in it for you**
+ Miscellaneous benefits
+ Training and development
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

**Job Number**

**Job Category** Food and Beverage & Culinary

**Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.

**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce

**Overview**:
**Salary**:
70,000 THB ~ 120,000 THB**Industry**:
Software, Consulting- We are a financial technology start-up, developing a digital bank platform.
- You will be a member of an agile team building the digital bank platform.**Responsibilities**:
- Overseeing the daily operations of the IT department and ensuring that systems and networks are running smoothly
- Leading an IT professionals team and supporting to ensure that they are meeting their objectives.
- Developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity.
- Managing technology vendors
- Evaluating and implementing new technologies and systems that improve IT infrastructure and support the organization's business goals.
- Maintaining a strong understanding of the organization's business needs
- Managing the IT budget and ensuring that expenses are in line with the organization's financial goals
- Ensuring that the organization's IT policies and procedures are up to date and compliant with industry standards and company regulations.

**Qualifications**:
**Requirement**:

- Requirements- BSc/BA in Computer Science, IT or relevant field
- Proven experience as IT Operations Manager
- Experience with system installation, configuration and analysis
- Thorough knowledge of networks and cloud computing
- Strong leadership skills to manage an IT professional team
- Excellent communication skills to effectively interact with team members, senior management, and other stakeholders.
- Technical proficiency and knowledge of IT infrastructure, networks, and systems to effectively manage and troubleshoot issues.
- Ability to manage multiple projects**English Level**:
Level 4 - Conversational Level**Other Language**:
None

**Additional Information**:
**Benefit**:

- Social Security
- Health insurance
- Gym, massage zone
- Provident fund
- Development allowance
- Flexible work hours, Remote working
- Free lunch, specialty coffee, snacks (office)
- Outing 2 times/year
- Bonus**Working Hour**:
9:00 ~ 18:00**Holiday**:
Sat-Sun
Public Holidays**Job Function**:

- Other (IT)
- IT Helpdesk / IT Support/Admin
- IT Executive
- IT Consultant
- Customer Support
- Project Management
- Business/Corporate Planning

**Job Description**:
COMPANY PROFILE:
WHO WE ARE LOOKING FOR:
This is a business-critical role, Responsible for the operation, definition, and execution of the region’s IT Infrastructure strategy. Leading a motivated, fit for purpose and dedicated team to enable IT to be a cost-effective and trusted partner to the local and regional needs of the business functions. Working closely with group IT to ensure any group standards are adhered to.

YOUR KEY RESPONSIBILITIES:

- Oversight and supervision of IT operations for the region.
- Development, coaching and leadership of the culturally diverse regional IT team, ensuring a cost-effective service.
- Definition and delivery of effective IT strategy for the region, including any group delivered strategic objectives, covering:

- Line of Business Systems
- IT Infrastructure
- Service Delivery
- Responsibility for the regional IT budgets of the local teams and enterprise agreements with suppliers.
- Senior stakeholder engagement, primarily with the Executive Team, but also with the local commercial and global teams where appropriate.
- Creation of standard operating procedures, aligned with best practice - ensuring any appropriate controls are adhered to.
- Ensuring the security and integrity of the regions IT systems, adhering to specific controls where appropriate. e.g., PCI, GDPR, POPI Data Protection.
- Effective vendor management, ability to negotiate and bring the best fit of quality and price to the organization.
- Define and manage SLAs with service partner and proactive review.
- Manage Escalations
- Preparation of RFQ and vendor alignment for technical scope of infrastructure related projects and contracts.
- Development, mentoring and Retention of staff.
- Responsible for transition and transformation of managed services.
- Inventory & life cycle management.
- Gathering Business requirements and adjusting people, processes and tool needs accordingly.
- Coordinate with Vendors for prioritizing bug and hardware fixes in a timely manner.
- Assist in patch/release management.
- DR, BC Planning, and testing.
- Collaborate and align with Cyber-defense teams to ensure compliance levels are maintained.

YOUR KEY COMPETENCES AND QUALIFICATIONS:

- 10 Years IT experience, 8+ Years in IT Infrastructure & Operations role. (Multinational company experience a plus)
- 4+ Year(s) demonstrated history of disciplined financial management, vendor management and contract negotiation.
- Safe Certified, ITIL V3 certified (required)
- VMware certification/MCSE (Desirable)
- Good understanding of all Microsoft Server Operating systems, EMC Storage, EMC. Backup Infrastructure technology (AVAMAR, Arc Serve, ComVault etc.), RAID Configurations, LAN & WAN, Telephony.
- Palo Alto, Checkpoint, FortiGate knowledge.

**Essential experience **and skills**
- In depth technical knowledge of IT infrastructure, systems and processes (IT and Business)
- In-depth Knowledge of hardware architectures and troubleshooting experience.
- Experience with system management tools and client/server environments.
- Windows Active Directory/GPO experience.
- Virtualization Technologies like VMware, VDI Technologies.
- Azure and other cloud architecture knowledge.

**Job Requirements**:
WHO WE ARE LOOKING FOR:
This is a business-critical role, Responsible for the operation, definition, and execution of the region’s IT Infrastructure strategy. Leading a motivated, fit for purpose and dedicated team to enable IT to be a cost-effective and trusted partner to the local and regional needs of the business functions. Working closely with group IT to ensure any group standards are adhered to.

YOUR KEY RESPONSIBILITIES:

- Oversight and supervision of IT operations for the region.
- Development, coaching and leadership of the culturally diverse regional IT team, ensuring a cost-effective service.
- Definition and delivery of effective IT strategy for the region, including any group delivered strategic objectives, covering:

- Line of Business Systems
- IT Infrastructure
- Service Delivery
- Responsibility for the regional IT budgets of the local teams and enterprise agreements with suppliers.
- Senior stakeholder engagement, primarily with the Executive Team, but also with the local commercial and global teams where appropriate.
- Creation of standard operating procedures, aligned with best practice - ensuring any appropriate controls are adhered to.
- Ensuring the security and integrity of the regions IT systems, adhering to specific controls where appropriate. e.g., PCI, GDPR, POPI Data Protection.
- Effective vendor management, ability to negotiate and bring the best fit of quality and price to the organization.
- Define and manage SLAs with service partner and proactive review.
- Manage Escalations
- Preparation of RFQ and vendor alignment for technical scope of infrastructure related projects and contracts.
- Development, mentoring and Retention of staff.
- Responsible for transition and transformation o

Collect employment data and proceed onto the internal system.
Report on payroll expenses, calculate bonuses and allowances.
Review requests on incentive and OT.
Prepare employees compensation by the end of each month using payroll software.
Schedule bank payments or hand out paychecks directly to employees.
Distribute payment statements and gather signed receipts (digital or paper).
Ensure with the People team to facilitate the onboarding.
Ensure wages and tax withholdings comply with regulations.
Enter new employees data (e.g. bank accounts and tax identification numbers) into internal databases.
Answer questions about compensation, benefits, taxes, and insurance deductions.
Manage the health insurance claims documents from employee.
Manage the provident fund's documents both for the company s side and the employee s side.
Issue employee documents as requested.
Initiate innovative welfare and benefits programs.
Responsible for overall compensation and benefits.
Manage day-to-day activities associated with employee records, compensation, overtime payment, and benefits administration.
Prepare and manage HR documents such as PND1, social security, provident fund.
Qualifications.
Having at least 4 years of experience in Payroll.
Having experience in Tigersoft would be an advantage**.
Knowing Labor laws and other related laws.
Proficient in MS Office.
Detail oriented.
Strong ethics and reliability.
**Job skills required**: Payroll

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Sales Enablement
**Job Sub** **Function:**
Sales Operations & Administration
**Job Category:**
Professional
**All Job Posting Locations:**
Bangkok, Bangkok, Thailand
**Job Description:**
We are seeking a Commercial Operations Manager who is highly skilled in Operations and business analytics to join our Vision Care Business Unit. The primary focus of this role is to provide insights, drive sales force effectiveness, and drive commercial operations for continuous improvement. The successful candidate will play a crucial role in maximizing sales performance, value creation and operational efficiency within our Vision Care business unit.
**Key Responsibility Areas**
Developing the commercial strategy for Thailand vision care business in line with business targets to reach requested sales target and profitability.
The role is to enable driving product demand and sales in retail optical stores via creating effective sales strategies, product visibility and drive consumer demand. The role will work closely with sales, marketing and Professional Development (PD) teams to drive revenue growth initiatives.
Expected to apply broad knowledge of the organization's products, services and marketing campaigns to work with internal stakeholders and Eye Care Professionals on inclusion of products into practice, close sales. Deep understanding of business drivers and the ability to generate insights from data to address business problems is a key imperative.
This role will report to the Business Unit Director for Vision Care Thailand & VIP Markets.
**Key Responsibilities Areas**
**Business Analytics to Drive Business Goal**
+ Support the Commercial team in driving and measuring business strategies and KPIs through analytics dashboards, data mining and providing meaningful recommendations, including R&O
+ Lead and drive ownership of internal reporting and dashboards to support business discussions.
+ Collaborate with cross-functional team to understand business challenges, data need and deliver solutions
+ Analyse market and competitors to support strategic planning
+ Support the implementation of analytics tools and techniques to improve business performance (e.g. BPA Tacker, Tableau)
+ Conduct regular assessments of commercial operations processes and suggest improvements for efficiency
**Operations Excellence to support plan implementation**
+ Lead segmentation of customers and channels to support strategies for Key Accounts, top Optical Stores, and Distributors
+ Support in Go-to-Market plan to develop strategic investment plan with effective BPA structure, rebate and promotion plan.
+ Plan and execute National Trade Promotions and campaigns with Customers, Marketing, and Sales, and measure the event effectiveness
+ Support IBP process by working closely between the Sales and Demand Planning team for accurate forecasting
+ Identify opportunities to reduce costs and increase revenue within commercial operations (Revenue Growth Management)
+ Collaborate with regional and local offices to adopt the best practices and support their implementation
+ Manage end-to-end pricing change implementation and system set-up
+ Collaboration with the commercial team and Master data team for customer data changes
**Salesforce effectiveness**
+ Set POA objectives aligned with market strategy and monitor sales plans and SFE to meet overall business goals
+ Lead the development of salesforce effectiveness strategies, including sales processes and tools
+ Support performance discussions, identify areas for improvement, and enhance efficiency using SFE tools (e.g., Clearview)
+ Set sales targets based on territory strategy and store potential, and design motivational incentive programs to deliver results
+ Collaborate with Regional Commercial Excellence for SFE system enhancement to drive effectiveness against strategic needs
**Others**
+ Engagement with customers and ECPs, to bring insights from the ground into strategic plans and validate data insights through qualitative connect with ECPs.
+ Expected to spend 20%-30% time on field
+ Individual contributing role
**Skills, Knowledge and Experience**
**Preferred minimum education:**
+ Master's in business preferred
**Preferred related industry experience:**
+ Healthcare, FMCG
**Knowledge and Experience:**
+ Experience in sales, marketing, or commercial roles
+ Optical industry experience is a plus
+ Good analytical, problem-solving, and project management skills, with database knowledge
+ Proficient in MS Office and database tools
+ Advanced Excel skills, including macros; knowledge of TM1, Tableau, SAP is a bonus
+ Self-motivated and able to work well in cross-functional teams
+ Able to work independently with minimal supervision
+ Excellent interpersonal and organizational abilities
+ Strong written and verbal communication skills
+ Familiar with RGM model for business growth and profitability (preferred)

**Job Description / Responsibilities**:
To be a Project Member of Credit & Operations to manage initiative projects

Manage and coordinate to seeking the solution to improve wing to wing processes in credit & operations area and related other

Coordinate with all Credit & Operations team to UAT and prepare for implementation

Manage to arrange the training session for system implementation

Coordinate to IT to solve system issues and related

To do job assignment to support Project Implementation & Process Excellent Management Section Head

**Qualification**:
Bachelor’s degree or higher in IT, Business Administration or related fields

Minimum 5 years of experience in Operation Process and Project Management

Having background in Hire Purchase / Finance / Banking industry will be an advantage

Good knowledge of Project Management and Process Improvement

Good command of written and spoken English

Good communication and presentation skills, creative thinking, energetic and can-do attitude

Human Resources Department

Krungsri Auto

550 Krungsri Ploenchit Office, Floor 30, Ploenchit Road, Lumphini, Pathumwan, Bangkok 10330

Tel.