116 Network Manager jobs in Thailand

Roles

• Practical Operation Control and Continue Improvement The Protection, Detection and Response Sophisticated Cyber Threat coming from Public Channel Interfacing according to Bank's Policy and Standard Defined

• Control Configuration, change, review the Cyber Defense Technology e.g. CloudWAF, WAF, IPS, Anti-DDoS, to ensure that visibility and control meet the organization and international standard which always up-to-date cybersecurity capability to protect the cyberthreat

• Gathering and preparation, co-ordinate, to build collaboration with Domestic banking sector and National Cyber Security and also Regulation and Banking sector CERT.

• Readiness for Assessment and also Simulation Cybersecurity Test preparation in many aspects / angles based upon Statistic Recording and Threat Intelligence from Internal Factor and External Factor.

• Co-ordinate and control External Provider or 3rd Party for Business Relation in order to response the Cybersecurity Events and Incident Against Cyber Attacked from public Accessing.

• Studying and Educate of TTP (Tactical, Technical and Procedure) of new Cyber Attacked and Gather Information Feeds of Cyber Threat Intelligence purposing to propose new-approach of Cybersecurity Countermeasure

• Cyber Risk Mitigation and Control to meet Cyber Risk Appetite according for highest Business outcome and objectives

Qualification:

· Bachelor's Degree in Engineering /IT or relevant field with at least 5 years of work experience in Information Security or Cybersecurity.

· Robust skills in Cyber Defense Technology and Incident Responder which is certified by a global certificate.

· Strong Malicious Activity Identification and Investigate and mature the Network Security Containment strategy and deployment on Digital Banking Technology and environment.

· Good Experience and Understanding in Zero-Day Attack/Target Attack, Containment, Virtual Patch, and Mitigation Recommendation.

· Develop a Program of Cyber Defense Programs with both Proactive-Reactive Strategies to reduce the impact on the bank.

· Exercise Paybook and IR plan for regular and also the red-team blue team.

· Good command of English and Explain root-cause of Impact.

· Preferable Certified in CEH A or other related Cyber security certifications.

Network Security (Cyber Defense Team)

Roles

• Practical Operation Control and Continue Improvement The Protection, Detection and Response Sophisticated Cyber Threat coming from Public Channel Interfacing according to Bank's Policy and Standard Defined

• Control Configuration, change, review the Cyber Defense Technology e.g. CloudWAF, WAF, IPS, Anti-DDoS, to ensure that visibility and control meet the organization and international standard which always up-to-date cybersecurity capability to protect the cyberthreat

• Gathering and preparation, co-ordinate, to build collaboration with Domestic banking sector and National Cyber Security and also Regulation and Banking sector CERT.

• Readiness for Assessment and also Simulation Cybersecurity Test preparation in many aspects / angles based upon Statistic Recording and Threat Intelligence from Internal Factor and External Factor.

• Co-ordinate and control External Provider or 3rd Party for Business Relation in order to response the Cybersecurity Events and Incident Against Cyber Attacked from public Accessing.

• Studying and Educate of TTP (Tactical, Technical and Procedure) of new Cyber Attacked and Gather Information Feeds of Cyber Threat Intelligence purposing to propose new-approach of Cybersecurity Countermeasure

• Cyber Risk Mitigation and Control to meet Cyber Risk Appetite according for highest Business outcome and objectives

Qualification:

• Bachelor's Degree in Engineering /IT or relevant field with at least 5 years of work experience in Information Security or Cybersecurity.

• Robust skills in Cyber Defense Technology and Incident Responder which is certified by a global certificate.

• Strong Malicious Activity Identification and Investigate and mature the Network Security Containment strategy and deployment on Digital Banking Technology and environment.

• Good Experience and Understanding in Zero-Day Attack/Target Attack, Containment, Virtual Patch, and Mitigation Recommendation.

• Develop a Program of Cyber Defense Programs with both Proactive-Reactive Strategies to reduce the impact on the bank.

• Exercise Paybook and IR plan for regular and also the red-team blue team.

• Good command of English and Explain root-cause of Impact.

• Preferable Certified in CEH A or other related Cyber security certifications.

Job Description

• Act as the primary liaison between the company and the client, coordinating with internal teams to achieve agreed SLAs.
• Plan and manage Network & Security Operation activities in collaboration with the Site Manager.
• Oversee Service Request, Incident Management, and Problem Management in compliance with ITIL 4.0 and SLA requirements.
• Analyze, design, and supervise Network & Security operations aligned with industry standards or best practices.
• Provide guidance to Junior Network & Security Operation Engineers on Process and Technology.
• Ensure service delivery quality complies with ISO/IEC 27001, PCI-DSS 4.0, and BOT regulations.
• Coordinate 24×7 emergency incident handling and prepare Post-Incident Reports with improvement recommendations.

Qualification

• Bachelor's degree or higher in Computer Engineering, Information Technology, Computer Science, or related field.
• Minimum of 5 years in Network & Security Operation with at least 3 years in a senior-level role.
• Understand and apply the knowledge of Network Infrastructure, Security Technology, and Public Cloud (Huawei Cloud, Google Cloud Platform).
• Experience in key network security technologies such as: NGFW, Proxy, CWAAP, WAF (Not required to have all, but should possess core expertise in some and be able to apply effectively)
• Solid understanding of ITIL 4.0 and IT Service Management principles.
• Strong customer service orientation (Service Mind) and high responsibility for completing assigned tasks (Sense of Ownership).
• Certifications in IT/Service Management (e.g., ITIL, ISO/IEC 2000, COBIT) are preferred.

Essential Duties and Responsibilities:

• To manage the Network, Service Desk (NOC), and the Technical support team
• Information Technology (IT) - Responsible for internal business communication, dealing with all hardware/software, including help desk support, and systems administration.
• Network Engineering Operations - Responsible for network design, architecture, technology selection, and vendor selection. Work as a second-level escalation for the NOC team in troubleshooting customer end and internal circuit (transport, IP) related issues, including provisioning/configuring, administration, and maintenance of network equipment.
• Network Infrastructure Operations - A 24X7X365 team responsible for all physical internal and customer installations, troubleshooting, testing of physical circuits, and internal networking data equipment installations
• To ensure that incidents are resolved and service requests are fulfilled in a timely manner and in accordance with defined and agreed SLA's/service targets
• To ensure that problems are resolved in a timely manner in order to proactively prevent related incidents from occurring and minimize the impact of incidents that cannot be prevented
• To ensure that all operational changes are recorded, evaluated, approved, prioritized, planned, tested, implemented and reviewed in a controlled manner with minimum disruption to existing ICT services.
• To organize and lead regular meetings for the entire team and other teams involved in managing and resolving IT incidents and problems, fulfilling service requests and managing operational changes.
• To ensure compliance with ISO 27001, ISO 27701, ISO 2000, PCI DSS, SOC 2 Type 2 and other industry standards
• Analyze statistics and KPIs to determine and improve the level of service
• Plan, develop, and implement enhanced policies and procedures to streamline efficiency and customer service
• Provide operational documentation to the managerial reporting structure
• Perform quality assurance audits
• Be operationally fluent with all responsibilities of direct reports
• Perform quality assurance reviews on the Supervisor(s) to include Technician reports
• Collaborate with internal business teams to identify and define strategic initiatives necessary to meet Data Zone's ongoing needs
• Consistently provide feedback and direction to the team to ensure employee development, engagement, and business knowledge; complete annual employee performance reviews
• Forecasting of yearly budget and adherence to budget
• Responsible for overseeing succession planning, quality control, and performance of the department
• Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
• Supervisory responsibilities include, but are not limited to: training and mentoring employees; planning, assigning, delegating, and directing work; appraising performance; rewarding and disciplining employees; and resolving employee issues.
• Ensure full compliance with all local governmental regulations according to the Occupational Safety, Health, and Environment Act requirements.
• Participate in and perform Occupational Safety, Health, and Environment activities.

Other Duties:

• Other duties as assigned

Required Job Skills:

• Required to work a flexible schedule according to business needs/events (to include, but not limited to nights and weekends and/or shift rotation)
• Strong knowledge and experience of managing an ICT service Operations Function
• Excellent project management skills and the ability to effectively manage deadlines
• Knowledge of Network, IT, and Telecom systems
• Understanding of various network topologies
• Demonstrated knowledge of industry cabling standards and data center infrastructure deployment.
• Excellent oral and written communication and interpersonal skills
• Demonstrated ability to manage multiple events simultaneously
• Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism
• Influencing, leading, and delegation abilities
• Well-versed in various network circuit types, configurations, and physical deployment of the circuits
• Practice a strong sense of urgency with the ability to multi-task, display attention to details.

Computer Equipment and Software:

• Computer literate with an emphasis on Microsoft Office Suite
• Demonstrated knowledge of various network topologies and troubleshooting practices
• Experience with equipment terminal access applications (Ex.: CRT, Putty, SSH)
• Experience with network monitoring software applications (Ex.: Syslog, Nagios, etc.)

Education and Experience:

Certification:

• Cyber Security Certification
• System and Network Certification
• Cloud Computing Certification
• ITIL Certification
• Project Management Training / Certification
• Leadership Training / Certification

Education:

• Bachelor Degree in ICT or Technology discipline recommended or equivalent experience in a related field

Experience:

• 5+ years in a supervisory role or related management experience in a Data Center, Service Center or Operations Environment. Must have a background within the Information Technology field or related educational background. Previous experience in IT Managed Service environment would be preferable

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities including close and distance vision, and the ability to adjust focus working with computer and business equipment.

If your position requires you to work in the field and/or warehouse, it is mandatory that you wear approved Personal Protective Equipment.

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

We are seeking a highly skilled and strategic Network Operations Manager to lead our Network Operations Center (NOC) and oversee our company's network infrastructure. In this pivotal role, you will manage the day-to-day operations of the NOC, ensuring seamless network performance, security, and scalability. You will also direct the planning, deployment, and maintenance of our network infrastructure to support business growth and operational excellence.

Key Responsibilities

• Leading the NOC team in monitoring, troubleshooting, and resolving network issues to maintain maximum uptime and performance.
• Overseeing the design, implementation, and optimization of network infrastructure, including routers, switches, firewalls, and other core components.
• Developing strategies to enhance network reliability, security, and capacity planning.
• Ensuring compliance with industry standards and internal security policies across all network infrastructure.
• Coordinating with engineering and IT teams to deploy new hardware and software solutions, ensuring minimal disruption.
• Maintaining comprehensive documentation of network configurations, layouts, and operational procedures.
• Leading disaster recovery planning and incident response for network outages or security breaches.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Extensive experience managing NOC operations and network infrastructure.
• Strong expertise in network protocols, security practices, and infrastructure deployment.
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage multiple projects and troubleshoot complex network issues efficiently.

Benefits & Opportunities

• Competitive salary and comprehensive benefits package.
• Career advancement with leadership opportunities in network management.
• Exposure to innovative technologies within a dynamic environment.
• Supportive work culture promoting continuous learning and professional development.

Join us to lead our network operations, ensuring robust connectivity and infrastructure that power our organization's success.

Work at the office 100% at Empire Tower (BTS Chong Nonsi)

We are seeking a skilled and dedicated Manager of NOC Operations to join our team. As a manager of NOC operations, you'll oversee network stability, drive quality assurance initiatives, and provide expert technical guidance to keep operations seamless and efficient. You'll lead a skilled NOC team, shaping processes and escalations that drive network reliability and customer satisfaction.

Responsibilities:

• Oversee and manage the network operations center (NOC), ensuring 24/7 reliability and performance.
• Lead and mentor a team of NOC professionals, providing technical guidance and escalation support
• Develop and implement quality assurance initiatives to enhance platform and service reliability, optimizing availability and performance.
• Assume the role of Incident Manager as needed, assessing the impact on customers, coordinating with the appropriate teams, and ensuring incidents are resolved efficiently with minimal disruption.
• Collaborate cross-functionally to Work in tandem with Level 1 (Customer Support) and both Development and Operations teams to provide support and share knowledge. Focus on quickly escalating and resolving critical issues while ensuring feedback is integrated into product development.

Campaign Manager

• Plan system capacity and coordinate scaling schedules to ensure readiness during campaign peaks.
• Ensure all monitoring dashboards, alerts, and end-to-end tracing tools are fully set up and validated.
• Organize manpower planning to provide 24/7 on-call and on-site support throughout the campaign period.
• Conduct campaign briefings, run rehearsals, and define internal/external communication channels.
• Prepare and align all teams on contingency plans and customer communication procedures in case of incidents.
• Manage welfare arrangements including hotel bookings, food, venue setup, and expense reimbursements for the campaign team.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience).
• Proven experience (5+ years) in network operations or NOC environments, with hands-on experience in network monitoring, incident management, and troubleshooting.

• Strong leadership and interpersonal skills, with the ability to motivate and mentor a team in a fast-paced environment.

• Ability to use observability tools such as Datadog, Grafana, Elasticsearch, and Kibana, as well as cloud services like AWS

• Good command in English both spoken and written

Preferred qualifications:

• Experience with incident management and ticketing systems (e.g., ServiceNow, JIRA) to track and manage incidents.
• Understanding of ITIL framework and incident management best practices.
• Strong knowledge of networking principles, protocols, and technologies (TCP/IP, DNS, DHCP, VPN, routing, switching, etc.).- Familiarity with Linux/Unix and Windows operating systems, including command-line troubleshooting.
• Knowledge of scripting or automation using languages like Python, Bash, or PowerShell is a plus.

We offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

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Essential Duties and Responsibilities:

• To manage the Network, Service Desk (NOC), and the Technical support team
• Information Technology (IT) - Responsible for internal business communication, dealing with all hardware/software, including help desk support, and systems administration.
• Network Engineering Operations - Responsible for network design, architecture, technology selection, and vendor selection. Work as a second-level escalation for the NOC team in troubleshooting customer end and internal circuit (transport, IP) related issues, including provisioning/configuring, administration, and maintenance of network equipment.
• Network Infrastructure Operations - A 24X7X365 team responsible for all physical internal and customer installations, troubleshooting, testing of physical circuits, and internal networking data equipment installations
• To ensure that incidents are resolved and service requests are fulfilled in a timely manner and in accordance with defined and agreed SLA's/service targets
• To ensure that problems are resolved in a timely manner in order to proactively prevent related incidents from occurring and minimize the impact of incidents that cannot be prevented
• To ensure that all operational changes are recorded, evaluated, approved, prioritized, planned, tested, implemented and reviewed in a controlled manner with minimum disruption to existing ICT services.
• To organize and lead regular meetings for the entire team and other teams involved in managing and resolving IT incidents and problems, fulfilling service requests and managing operational changes.
• To ensure compliance with ISO 27001, ISO 27701, ISO 2000, PCI DSS, SOC 2 Type 2 and other industry standards
• Analyze statistics and KPIs to determine and improve the level of service
• Plan, develop, and implement enhanced policies and procedures to streamline efficiency and customer service
• Provide operational documentation to the managerial reporting structure
• Perform quality assurance audits
• Be operationally fluent with all responsibilities of direct reports
• Perform quality assurance reviews on the Supervisor(s) to include Technician reports
• Collaborate with internal business teams to identify and define strategic initiatives necessary to meet Data Zone's ongoing needs
• Consistently provide feedback and direction to the team to ensure employee development, engagement, and business knowledge; complete annual employee performance reviews
• Forecasting of yearly budget and adherence to budget
• Responsible for overseeing succession planning, quality control, and performance of the department
• Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
• Supervisory responsibilities include, but are not limited to: training and mentoring employees; planning, assigning, delegating, and directing work; appraising performance; rewarding and disciplining employees; and resolving employee issues.
• Ensure full compliance with all local governmental regulations according to the Occupational Safety, Health, and Environment Act requirements.
• Participate in and perform Occupational Safety, Health, and Environment activities.

Other Duties:

• Other duties as assigned

Required Job Skills:

• Required to work a flexible schedule according to business needs/events (to include, but not limited to nights and weekends and/or shift rotation)
• Strong knowledge and experience of managing an ICT service Operations Function
• Excellent project management skills and the ability to effectively manage deadlines
• Knowledge of Network, IT, and Telecom systems
• Understanding of various network topologies
• Demonstrated knowledge of industry cabling standards and data center infrastructure deployment.
• Excellent oral and written communication and interpersonal skills
• Demonstrated ability to manage multiple events simultaneously
• Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism
• Influencing, leading, and delegation abilities
• Well-versed in various network circuit types, configurations, and physical deployment of the circuits
• Practice a strong sense of urgency with the ability to multi-task, display attention to details.

Computer Equipment and Software:

• Computer literate with an emphasis on Microsoft Office Suite
• Demonstrated knowledge of various network topologies and troubleshooting practices
• Experience with equipment terminal access applications (Ex.: CRT, Putty, SSH)
• Experience with network monitoring software applications (Ex.: Syslog, Nagios, etc.)

Education and Experience:

Certification:

• Cyber Security Certification
• System and Network Certification
• Cloud Computing Certification
• ITIL Certification
• Project Management Training / Certification
• Leadership Training / Certification

Education:

• Bachelor Degree in ICT or Technology discipline recommended or equivalent experience in a related field

Experience:

• 5+ years in a supervisory role or related management experience in a Data Center, Service Center or Operations Environment. Must have a background within the Information Technology field or related educational background. Previous experience in IT Managed Service environment would be preferable

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities including close and distance vision, and the ability to adjust focus working with computer and business equipment.

If your position requires you to work in the field and/or warehouse, it is mandatory that you wear approved Personal Protective Equipment.

• Network Performance Management: As affiliate network target owner, design creator recruitment and incubation journey. Connect the dot between network creators and affiliate tools together with sales packaging in order to set network execution plans that support the company ecosystem.
• Holistic Strategy & GMV Growth: Develop, own, and execute the end-to-end affiliate creator growth strategy for the market. Drive GMV growth through innovative initiatives and campaigns that you design and implement.
• Budget & Resource Management: Manage the team's assigned budget and resources effectively to deliver the best possible outcomes while controlling the Cost-to-Income Ratio (CIR).
• Creator Engagement & Upskilling: Plan and execute educational resources, workshops, and training sessions to upskill MCN network creators, aiming for improved sales performance. Design and lead engagement activities to build and maintain strong relationships with creators both within and outside the MCN network.
• Data-Driven Development: Oversee the tracking and analysis of creator performance at both the network and activity levels. Use these insights to refine program development and ensure the program's creatorteam achieves its Gross Profit (GP) targets.
• Cross-Functional Collaboration: Work closely with the campaign and account management teams to integrate affiliate creators into sales packages, ensuring a cohesive and unified approach to client solutions.

• • A Bachelor's degree at minimum.
• At least 3 years of direct experience in the affiliate and/or e-commerce, business development sectors, OR at least 1 year of direct experience in building a creator community.
• Self-direct personality, be able to self initiate and seek for execution solutions with a very limited guidance with entrepreneurial mindset in creating success.
• Analytical skill with Google Sheet, Microsoft excel formula proficiency, together with data interpretation.
• Excellent interpersonal skills, with the ability to act as an educator when needed.
• Business-level proficiency in both English and Thai communication.
• Experience managing program budgets and performance metrics.
• Familiarity with MCN ecosystem and e-commerce affiliate mechanics.
• Proven ability to design and execute creator engagement or education programs is a plus.
• Prior track record of AI usage and adaptation will be highly considered

• • Advanced AI Tools For All Positions
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
• Annual Paid Leave
• Compassionate Leave
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms
• No fixed day for promotion - Perform well and get promoted anytime

We are looking for an Affiliate Network Management Manager to join our team, reporting directly to the Affiliate Solution Lead. This role is crucial for driving GMV growth for both our TikTok Shop and YouTube Shopping creators within our MCN network. You will also be responsible for maintaining strong relationships with external creators to build a ready-to-work affiliate army that can serve client demands.

*What You'll Do *

• Network Performance Management: As affiliate network target owner, design creator recruitment and incubation journey. Connect the dot between network creators and affiliate tools together with sales packaging in order to set network execution plans that support the company ecosystem.
• Holistic Strategy & GMV Growth: Develop, own, and execute the end-to-end affiliate creator growth strategy for the market. Drive GMV growth through innovative initiatives and campaigns that you design and implement.
• Budget & Resource Management: Manage the team's assigned budget and resources effectively to deliver the best possible outcomes while controlling the Cost-to-Income Ratio (CIR).
• Creator Engagement & Upskilling: Plan and execute educational resources, workshops, and training sessions to upskill MCN network creators, aiming for improved sales performance. Design and lead engagement activities to build and maintain strong relationships with creators both within and outside the MCN network.
• Data-Driven Development: Oversee the tracking and analysis of creator performance at both the network and activity levels. Use these insights to refine program development and ensure the program's creatorteam achieves its Gross Profit (GP) targets.
• Cross-Functional Collaboration: Work closely with the campaign and account management teams to integrate affiliate creators into sales packages, ensuring a cohesive and unified approach to client solutions.

*Who You Are *

• A Bachelor's degree at minimum.
• At least 3 years of direct experience in the affiliate and/or e-commerce, business development sectors, OR at least 1 year of direct experience in building a creator community.
• Self-direct personality, be able to self initiate and seek for execution solutions with a very limited guidance with entrepreneurial mindset in creating success.
• Analytical skill with Google Sheet, Microsoft excel formula proficiency, together with data interpretation.
• Excellent interpersonal skills, with the ability to act as an educator when needed.
• Business-level proficiency in both English and Thai communication.
• Experience managing program budgets and performance metrics.
• Familiarity with MCN ecosystem and e-commerce affiliate mechanics.
• Proven ability to design and execute creator engagement or education programs is a plus.
• Prior track record of AI usage and adaptation will be highly considered

*Why You'll Love It *

• Advanced AI Tools For All Positions
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus  ( 1 time per year from 0.5-month to 3-month salary amount )
• Annual Paid Leave
• Compassionate Leave
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms
• No fixed day for promotion - Perform well and get promoted anytime