What Jobs are available for Network Specialist in Thailand?

What You Can Expect :

• Be the initial point of contact for local bidding received from Sales Department.
• Review bidding information, requirements and ensure completeness for further processing.
• Prepare, verify, and organize all required documentation for local bidding.
• Regularly coordinate with internal and external country procurement to compile all costs.
• Review all costs received from each country procurement in accordance with customer's conditions.
• Record details of bidding and tracking of progress updates.
• Ensure timely submission of final rate sheet with summarize conditions to account owner.
• Upload costs in system and ensure that it is updated with latest carrier charges and cost variations.
• Collaborate with other departments to maintain accurate, real-time data in the system.
• Prepare monthly updates to Superior.
• Be a backup person in charge of team for rate inquiries from oversea offices.
• Perform ad-hoc tasks as assigned.

What You Bring:

• Bachelor's degree or higher in Business Administration, Logistics, or any related fields.
• Experience in Sales and Marketing in freight forwarding (preferable)
• Good knowledge of incoterms, pricing structures and process of import-export (preferable)
• Good in communication skills, particularly in liaising with international partner.
• Proficiency in Microsoft offices (Excel, Word, PowerPoint, and Outlooks)
• High detail-oriented, conducting analysis with a high degree of accuracy and data integrity.
• Strong interpersonal and communication skills.
• Service-minded with a high degree of ownership as well as customer-focused.
• Strong problem-solving skills and an analytical mindset.
• Ability to handle multiple tasks with good time management and prioritization.
• Highly self-motivated and enthusiastic.
• Strong adaptability to dynamic business needs and challenges.

Network & Technical Support Specialist

• ออกแบบ LAN/WAN/Wi-Fi/VPN และกำหนดค่าอุปกรณ์เครือข่าย (Switch, Router, Firewall)
• ตรวจสอบ วิเคราะห์ปัญหาเครือข่าย เช่น packet loss, latency, bandwidth bottleneck
• ให้บริการ Helpdesk รับงานผ่านระบบ Ticket แก้ไขปัญหา PC, Printer, Wi-Fi, VoIP, VPN
• บริหารจัดการผู้ใช้งานและบริการ Microsoft 365 (Azure AD, Exchange Online, Teams, SharePoint, Intune)
• ติดตั้ง ดูแล และอัปเดตระบบปฏิบัติการ Linux (Ubuntu, CentOS, RHEL)
• ปรับจูน MySQL Performance: query optimization, indexing, replication, backup/restore, monitoring (PMM, Datadog)
• เพิ่มประสิทธิภาพ PHP: ตั้งค่า PHP-FPM; ใช้ OPcache, profiling tools และวิเคราะห์คอขวดแอปพลิเคชัน
• เสริมความปลอดภัย Linux OS: ตั้งค่า SSH hardening; SELinux/AppArmor; firewall (iptables/ufw); OS patching ตาม CIS benchmark
• เขียนสคริปต์ Shell, PowerShell หรือ Python เพื่ออัตโนมัติการตั้งค่า ข้อกำหนดความปลอดภัย และการอัปเดตระบบ
• จัดทำเอกสารขั้นตอนการตั้งค่า คู่มือผู้ใช้งาน และแผนกู้คืนระบบ

คุณสมบัติ

• ปริญญาตรี สาขา Computer Science, Information Technology หรือสาขาใกล้เคียง
• ประสบการณ์ 3–6 ปี ในสาย Network หรือ IT Support
• สามารถปฏิบัติงาน onsite ที่สำนักงานได้ (ตึก FYI อาคารที่ 2 : ที่ตั้งตึกติดกับ BRT ศูนย์ประชุมสิริกิติ์ ทางออกที่ 1)
• เชี่ยวชาญ Linux administration และ security hardening
• มีประสบการณ์ MySQL performance tuning และการบริหารฐานข้อมูลสเกลใหญ่
• คุ้นเคย PHP-FPM, OPcache, และเครื่องมือ profiling
• เข้าใจ TCP/IP, OSPF, BGP, VLAN, STP, QoS, VPN fundamentals
• เขียนสคริปต์ Shell หรือ Python เพื่ออัตโนมัติและ orchestration

• ทักษะสื่อสารภาษาอังกฤษสำหรับอ่านเอกสารทางเทคนิคและประสานงานกับ Vendor

• ใบรับรอง Cisco (CCNA/CCNP), Microsoft 365 Certified, RHCE หรือ CKA (ถ้ามี)

• ประสบการณ์ Cloud Networking (AWS VPC, GCP VPC, Azure VNet) (ถ้ามี)

Responsibilities:

• Provide technical support and troubleshooting for network-related issues across the organization.
• Monitor, maintain, and optimize network infrastructure including LAN, WAN, Wi-Fi, routers, switches, firewalls, and access points.
• Assist in the installation and configuration of network hardware and software.
• Collaborate with IT teams to ensure seamless connectivity and system integration.
• Document network configurations, incidents, and resolutions for future reference.
• Coordinate with Internet Service Providers (ISPs) and external vendors to resolve connectivity issues.
• Support network security initiatives by implementing and maintaining security protocols and tools.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Basic understanding of TCP/IP, routing, switching, and network protocols.
• Minimum 1–2 years of experience in network support or related IT roles.
• Certifications such as CompTIA Network+, Cisco CCNA are a plus.
• Strong problem-solving and communication skills.
• Ability to work independently and as part of a team.

Job Description:

Expert Internetworking knowledge and experience

o Expert knowledge on Routing (e.g. BGP, EIGRP, OSPF, PIM, GRE, VRF etc.), Switching (VPC, STP, etherchannel etc.), configuration and troubleshooting.

o VPN technologies experience be it IPSec using firewalls, routers or other interoperable devices, both setup and troubleshooting

o Nexus 9K, 7K, 5K, and 2K configuration and troubeshooting

o Cisco ISR4K, ASR, configuration and troubleshooting

Good knowledge on Citrix SD-WAN

o configuration and troubleshooting.

Good Knowledge on Forescout NAC

o Troubleshooting incidents.

o Knowledge on policies setup

Good knowledge on Wireless LAN solutoin

o Cisco Wireless LAN configuration and troubleshooting.

o Aruba Wireless LAN configuration and troubleshooting.

Others

o Knoweldge on analyzing packet capture/wireshark output

o Knowledge on supporting McAfee NSM and IPS sensors

o Knowledge on supporting HP Network Automation (HPNA) Tool

o Knowledge on supporting Cisco ISE / Cisco ACS

o Knowledge on Azure networking (VNET peering, ExpressRoute, NSG etc)

We are seeking a proactive and detail-oriented Network L1 Support Engineer in Navi Mumbai, India. The role involves providing first-line technical support for network-related issues, ensuring smooth operations, and escalating complex incidents to higher-level support when necessary. The ideal candidate should have a solid understanding of networking fundamentals, troubleshooting skills, and the ability to work in a fast-paced environment.

About the Role

The role involves providing first-line technical support for network-related issues, ensuring smooth operations, and escalating complex incidents to higher-level support when necessary.

Responsibilities

• Monitor and maintain network infrastructure, including switches, routers, firewalls, and wireless devices.
• Provide first-level support for network incidents, connectivity issues, and user queries.
• Perform basic troubleshooting of LAN, WAN, and VPN connectivity problems.
• Escalate unresolved issues to L2/L3 engineers or vendors with detailed logs and documentation.
• Monitor network performance using tools and generate reports as required.
• Assist in implementing routine changes, updates, and patch management on network devices.
• Maintain accurate documentation of network incidents, troubleshooting steps, and solutions.
• Provide support for end-users on connectivity and access-related problems.
• Work closely with the IT team to ensure timely resolution of service requests and incidents

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 2–3 years of experience in IT/network support roles.

Required Skills

• Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, switching).
• Hands-on experience with Cisco, Juniper, or similar network devices (preferred).
• Familiarity with firewalls, VPN, and wireless technologies.
• Basic knowledge of network monitoring tools (e.g., SolarWinds, PRTG, Nagios).
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Ability to work in shifts, including weekends if required.

Preferred Skills

• CCNA (Cisco Certified Network Associate) or equivalent.
• CompTIA Network+ or similar entry-level networking certifications.

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy to locate area with direct access to public transport

Flexible working arrangements

Be coached and mentored by experts in your field

Join a global company, winner of hundreds of industry awards

What is your mission?

Lead the administration, maintenance, and optimization of the company's network infrastructure (LAN, WAN, WLAN, Firewalls, VPN, Load Balancers).

Oversee daily operations, ensuring network availability, stability, and security across multiple sites.

Proactively monitor and analyze network performance, identifying and resolving complex issues.

Perform advanced troubleshooting and escalation support for incidents that cannot be resolved by junior administrators.

Plan and execute network upgrades, configuration changes, and security enhancements in coordination with the IT Infrastructure and Security teams.

Develop and enforce network policies, standards, and procedures to ensure compliance with IT governance and security frameworks (ISO 27001, SOC 2, etc.).

Maintain accurate network documentation including topology diagrams, configuration baselines, and access control records.

Mentor and provide technical guidance to junior network and IT staff.

Work closely with vendors and service providers for advanced support and project delivery.

Who are we looking for?

Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or related field.

5+ years of experience in network administration or a related IT infrastructure role, with at least 2 years in a senior or lead capacity.

Strong expertise in networking technologies including TCP/IP, Routing , Switching, VLANs, VPN, Wireless, and QoS.

Hands-on experience with enterprise-grade network devices such as Cisco, Fortinet, Palo Alto, FirePower, ForcePoint, or equivalent.

Solid understanding of network security principles, firewall management, IDS/IPS, and access control.

Proficiency with monitoring and diagnostic tools (e.g., SolarWinds, PRTG, Nagios, Wireshark).

Certifications such as CCNA, CCNP, Fortinet NSE, Palo Alto PCNSE, or CompTIA Security+ are highly desirable.

Strong leadership, problem-solving, and communication skills with the ability to work across teams and present to management.

Experience in multi-site enterprise or data center environments is a plus.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit for more info.

• Ensure the availability, scalability, and performance of all IT Networking systems to meet business demands and service level agreements.
• Implement robust monitoring solutions to proactively identify and resolve network issues, minimizing downtime and disruptions.
• Troubleshooting efforts for complex technical problems, coordinating with relevant teams for prompt resolutions.
• Collaborate with other departments and stakeholders to plan and execute IT projects, ensuring timely delivery and successful implementation.
• Designing, implementing, and configuring computer networks (LANs, WANs, Internet connectivity)
• Monitoring network performance and troubleshooting issues
• Implementing network security measures (firewalls, access controls, software updates)
• Installing, configuring, and maintaining network software and hardware
• Documenting network configurations and policies.

ตำแหน่ง: Network Administratorหน้าที่หลัก:

• ดูแลเครือข่ายคอมพิวเตอร์ของบริษัท เช่น การกำหนดค่าและจัดการอุปกรณ์เครือข่าย
• ติดตั้ง ปรับแต่ง และดูแลระบบเครือข่าย เพื่อให้การเชื่อมต่อเป็นไปอย่างมีประสิทธิภาพ
• ตรวจสอบและแก้ไขปัญหาข้อขัดข้องต่างๆ ที่เกิดขึ้นกับระบบเครือข่าย
• จัดทำเอกสารและคู่มือการใช้งานระบบเครือข่าย
• ให้คำแนะนำและฝึกอบรมการใช้งานระบบเครือข่ายแก่พนักงาน

ทักษะ คุณสมบัติ และประสบการณ์:

• วุฒิการศึกษาระดับปริญญาตรีสาขาวิศวกรรมคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง
• มีประสบการณ์ด้านการบริหารจัดการเครือข่าย อย่างน้อย 3 ปี
• มีความรู้เกี่ยวกับเทคโนโลยีสารสนเทศและระบบเครือข่ายคอมพิวเตอร์ เช่น LAN, WAN, Switch, Router, Firewall
• มีทักษะในการแก้ไขปัญหาเครือข่ายและให้คำแนะนำแก่ผู้ใช้งาน
• มีความสามารถในการสื่อสารและประสานงานได้เป็นอย่างดี

สมัครตำแหน่งงานนี้ด่วน

Responsibilities

- Manage and maintain IT infrastructure systems including servers, storage, networks, firewalls, cloud, and virtualization platforms.

- Install, monitor, and troubleshoot LAN, WAN, and Wi-Fi networks to ensure system availability and reliability.

• Administer file servers, backup systems, and IT security systems.

• Maintains Unified Communications, VoIP, and any related equipment, services, and platforms

• Manage and maintain Server ESXi/Server Nutanix/Server Hyper-V

• Manage and maintain Veeam Backup

• Manage and maintain AD/GPO/MS365/Azure AD Connect (AD Sync MS365)

• Manage and maintain AP Controller Aruba

• Coordinate with IT Support teams and external vendors to resolve issues and enhance infrastructure efficiency.

• Plan and perform preventive maintenance for IT infrastructure.

• Support IT transformation and digitalization projects within the organization.

• Prepare technical documentation, user manuals, and infrastructure status reports.

Qualifications

- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related fields.

- 3–5 years of experience in IT Infrastructure, System Administration, or Network Administration (depending on Officer/Senior level).

• Strong knowledge of Windows Server, Linux, VMware/Hyper-V, Microsoft 365, AWS, Azure, or other cloud platforms.

• Solid understanding of firewall, switch, router, load balancer, and network security concepts.

• Professional certifications such as CCNA, MCSA, Azure/AWS Certification are an advantage.

• Strong problem-solving and technical analytical skills with good teamwork and communication abilities.