7 Network Support jobs in Thailand

Your duties and responsibilities include but are not limited to:

- Provide assistance to end-users or employees with their computer hardware, software, and network-related issues including troubleshooting, user assistance, installation and configuration, maintenance, documentation, and remote support.
- Overseeing and maintaining Child’s Dreams network infrastructure including network maintenance and improvement, network security, network monitoring, network troubleshooting, network upgrades and expansion, and network documentation.
- Administration, monitoring, and maintenance of Windows and SQL servers including server installation and configuration, user management, security management, monitoring and performance optimisation, backup and disaster recovery, and server documentation.
- Provide additional IT support as needed.

ประกันสังคม,โบนัส,เงินเดือนเดือนที่ 13

ปริญญาตรี

3 ปีขึ้นไป
- knowledge and appropriate experience on diagnosing and resolving hardware, software, server and ne
- demonstrate experience on networking infrastructure and concepts such as TCP/IP, DNS, DHCP, and ne
- experience with remote desktop support tools to assist users and manage and access servers from a

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**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Job Summary**
We are seeking a passionate and skilled **Associate Technical Architect** with hands-on experience in implementing Cisco network solutions. This role combines technical expertise with customer-facing presales responsibilities. You will work closely with sales teams and clients to design, present, and implement network solutions that meet business needs.
**Key Responsibilities**
+ Design and implement Cisco-based network solutions (Routers, Switches, Firewalls, Wireless)
+ Conduct site surveys and customer visits to assess technical requirements
+ Collaborate with sales teams to deliver technical presentations and solution proposals
+ Prepare network diagrams, BOMs, and configuration plans
+ Provide technical support during proof-of-concept and deployment phases
+ Stay updated with Cisco technologies and industry trends
**Qualifications**
+ Minimum 3 years of experience in Cisco network implementation
+ Valid **CCNA certification** (required)
+ Strong knowledge of IP networking, VLANs, routing protocols (e.g., OSPF, EIGRP), and ACLs
+ Experience with Cisco Packet Tracer, CLI, and network troubleshooting tools
+ Excellent communication and presentation skills
+ Ability to travel to customer sites (must have own car)
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

**andidate should have experience as Field Support engineer, remote support or service desk will not work.**

**Job Summary**:

- We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. You will be responsible for 1st, 2nd & 3rd level IT support in a customer facing environment.

**Responsibilities**
- Min. 2 years hands on experience
- Fluent in English along with the local language
- Positive attitude and ability to adapt in a rapidly changing environment
- Ability to work without Close supervision
- Professional, resourceful, dedicated and accountable
- Familiar with Windows, MS Office, Adobe and Outlook setup / use.
- Address user tickets regarding hardware, software and networking
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Record technical issues and solutions in logs
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals

**Salary**: Up to ฿80,000.00 per month

Job Description
Manage and Administrative work for All Business Applications
Ensure Business Application is fully compliant with group standard of procedures (SOP), Securities, Policies, and IT Audit.
Ensure All Business Applications are ready to use for the user.
Ensure All Standard Levels as agreed SLA, and procedures.
Technical setting and migrating programs from development to UAT & Production Server.
Control and coordinate with Datacenter Provider and APAC Datacenter team in order to ensure the right level of operation of outsourced systems in compliance with the Datacenter management processes and services level agreed upon (Incident, Problem, Changes, Capacity Planning, Disaster Recovery services).
To be trained on EHS rules and regulations of SG when required
To respect and follow the EHS rules and regulations of SG when working inside and outside the company;
Requirement
Fluent in both written and spoken English
Strong Experience in information systems-related activities and business processes
AS/400 administrator background
M3 administrator and M3 Application knowledge
Strong leadership skills
Strong communication with the capability to adapt to a multicultural environment
Project Management experience
Highly motivated, organized, and able to manage and multitasks
Ability to prioritize and manage time and works efficiently and independently to accomplish tasks.
Ability to teamwork/collaboration/leadership/negotiation / problem-solving skills
Experience in large/medium IT enterprise
Experiences with Windows server and iSeries platform and IT security implementation and troubleshooting
Experiences of M3 administrator
Experiences of AS/400 administrator
Additional Requirement
Gender
Male & Female
Age
20 - 35 Year(s) old
Min. GPA
2.00
Job Information
Industry
NORMAL
Employment
Position Level
Staff/Officer
Working Hour
Language
English, Thai

Req ID: 124808
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**General Overview**
**Functional Area:** ENG - Engineering
**Career Stream:** FAC - Facilities/Real Estate Engineering
**Role:** Technical Support 1
**SAP Short Name:** TS1
**Job Title:** Facilities Technical Support 1
**Job Code:** TS1-ENG-FAC
**Job Level:** Band 04
**Profile-Holding:** N
**Direct/Indirect Indicator:** Indirect
**Summary**
Work is guided by diverse procedures, processes and/or technical methods of varying complexity. Incumbents have some freedom to select best methods and procedures to follow to complete assignments. Tasks are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Decisions/actions may have an impact beyond the jobs immediate work unit or team. Works under general Supervision. Situations not covered by standard processes, procedures and methods are referred to manager or higher level. May provide functional guidance to others performing similar work and/or act as a team lead. May demonstrate work methods to new employees. Deals directly with immediate supervisor, co-workers and team members; engages in exchanges of factual information and provides some explanation in a problem solving capacity; interactions with external contacts, if applicable, require exchanging factual information and providing some explanation.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Assists in the set up and installation of building equipment to support manufacturing lines.
+ Provides maintenance and repair of facilities systems and structures to support the efficient manufacturing and processing of products.
+ Provides maintenance of facility grounds including manufacturing floor, office area, common areas, surrounding grounds and parking lots.
+ Moves furniture, maintains office equipment, completes minor building systems repairs, completes minor construction projects, etc.
**Knowledge/Skills/Competencies**
+ Ability to effectively communicate with a variety of internal customers.
+ Knowledge of electrical, electromechanical and pneumatic systems and principals of operation.
+ Basic knowledge of methods used in the routine maintenance and repair of office and manufacturing facilities.
+ Basic knowledge of building operating systems.
+ Ability to operate complex equipment (e.g., tractors, delivery trucks, etc.) and other machinery / equipment (e.g., pallet jacks, high-lift equipment, power tools, etc.) Proof of required operator's licenses and / or certifications.
+ Ability to analyze equipment and systems, troubleshoot problems and make appropriate repairs.
+ Knowledge of personal computers and Windows applications.
+ Knowledge of quality standards.
+ Ability to effectively communicate with a variety of internal customers.
**Physical Demands**
+ Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
+ Duties require extended periods of sustained visual concentration on detailed documentation and product assemblies.
+ Duties of the position require periodic light physical effort and exertion including prolonged repetitive motions, sitting in confined workspaces, using tools and equipment, and moving and handling materials. Duties may require periodic heavy manual effort including lifting objects over 20 pounds.
**Typical Experience**
+ Four to five years of relevant experience.
**Typical Education**
+ Additional courses after High School, or an equivalent combination of education and experience.
+ Educational requirements may vary by geography.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Giant Pumpkin sells in-store digital communication solutions in Thailand and beyond. The company provides turnkey media tech solutions to retailers, property owners, and out-of-home advertising companies in Southeast Asia. The company sells SaaS-based cloud technologies to allow for the broadcasting of digital media in public spaces. Digital content is uploaded and monitored through a web-based interface and is broadcasted to screens and speakers across customer locations.

We are now looking for a Technical Customer Support Specialist to assist our customers with technical problems with Digital Signage and in-store music streaming. Your responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. In addition, you will be supporting the sales team and new customers with the installation of hardware and software. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

**Responsibilities**:

- Liaise with installation partners, customers,s and sales team to plan for and execute customer installation rollouts
- Visit client locations to solve business critical technicall issues on-site.
- Independently communicate with software partners to report and solve CMS-related issues and m
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Share feature requests and effective workarounds with team members
- Follow up with customers to ensure their technical issues are resolved
- Inform customers about new features and functionalities
- Gather customer feedback and share it with our Sales team

**Requirements**:
We are looking for a self-motivated, organized, and serviced-oriented colleague who finds satisfaction in delivering excellent customer support with a solution-oriented customer-centric approach.
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with digital signage or retail tech is a plus
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases

Our customers are in Thailand, Singapore, Malaysia, Philippines and Indonesia so we require you to have a good ability in expressing yourself in Thai and English.

**Benefits**

We are a small entrepreneurial business with big ambitions which work in a creative and flat hierarchy environment. Our nature is collaborative and we embrace a "roll-up-your-sleeve" mentality. At Giant Pumpkin we offer:

- Paid Time Off
- Work From Home policy
- Training & Development
- Performance Bonus