81 Support jobs in Thailand

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**Employee Type:**
Temporary
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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Fortune Global 500 ? ? ?UPS ? ?
**?:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**?:**
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UPS?

Req ID: 126500
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**General Overview**
**Functional Area:** FIN - Finance
**Career Stream:** DEC - Decision Support
**Role:** Specialist
**SAP Short Name:** SPE
**Job Title:** Decision Support Specialist
**Job Code:** SPE-FIN-DEC
**Job Level:** Band 08
**Direct/Indirect Indicator:** Indirect
**Summary**
Acts as project leader and coordinator for the development of the financial plans / forecasts for a business group or customer account. Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Sound decisions are required to achieve the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. Will lead a work group or project team consisting of technical and support staff as required. Builds internal and external relationships as appropriate, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service. Implements process improvements. Presents complex information integrating several scenarios, Become a key advisor and is able to assist clients/user on vastly different issues. Ability to run a successful meeting with multiple people (i.e. agenda, timetable, demonstrate good time management, conclusion, follow-up and minutes.) Meets group needs, ensures appropriate resources are available and works to achieve team goals over individual goals. Make a decision based on the analysis. Provides input to mange required changes. Leads by example and is accountable for their actions.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Acts as project leader for the development of financial plans for a business group or customer account.
+ Develops timelines, plan guidance and plan assumptions.
+ Gathers and analyzes information on which to base plan assumptions.
+ Oversees the development and preparation of alternative plan models.
+ Prepares and presents summaries to management.
+ Prepares monthly financial reporting packages including forecasts, results and financial and operational metrics.
+ Completes special projects involving the analysis of financial information related to inventory, costs, headcount, profit maximization, expense targets both within finance or as member of a cross functional or customer team.
+ As required, plays a leadership role with junior members of the decision support team, coordinating and guiding activities, providing direction or leading group projects.
**Knowledge/Skills/Competencies**
+ Basic understanding of internal and external customer needs is required to make effective/informed decisions.
+ Strong communication, negotiation and presentation skills.
+ Ability to consolidate, manipulate and analyze large quantities of data.
+ Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
+ Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
+ Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
+ Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
+ Ability to recommend accounting process changes based on intimate knowledge of accounting processes, policies and procedures.
+ Ability to direct others on accounting practices.
+ Ability research accounting rules in both U.S. GAAP and GAAP of relevant country.
+ Ability to create a profit center or cost center budget identifying key plan drivers.
+ Ability to bridge between actual, plan and forecast, analyzing mix impacts and summarizing in management reports.
+ Provide recommendations based on interpretation of results.
+ Ability to design/create queries and understands what creates the output.
+ Creates basic spreadsheet macros.
+ Ability to design custom queries in job-related software.
+ Understanding of the relationships between the various tools.
+ Understand how to use political structure in the organization and how to get things done using that structure.
**Physical Demands**
+ Duties of this position are performed in a normal office environment
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data
+ Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc)
+ Occasional overnight travel may be required
**Typical Experience**
+ Three to six years of relevant experience
**Typical Education**
+ Bachelor's degree, or consideration of an equivalent combination of education and experience.
+ Education experience may vary by geography.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

**Job Description**
Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers and field personnel on-site at customers or remotely.
**Responsibilities**
Provides a high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product performance / maintenance, product installation, project management, site planning and professional services. Pro-actively coordinates resources, problem resolution, problem escalation, and the use of system level diagnostics. Understands service processes and options that are linked with the customers specifications. Able to identify and solve a wide range of problems. Needs a 24-hour commitment to support customer specifications which may also be fulfilled by participation in the regional standby rotation. Works primarily at customer sites.
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Job Description**
Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers and field personnel on-site at customers or remotely.
**Responsibilities**
Provides a high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product performance / maintenance, product installation, project management, site planning and professional services. Pro-actively coordinates resources, problem resolution, problem escalation, and the use of system level diagnostics. Understands service processes and options that are linked with the customers specifications. Able to identify and solve a wide range of problems. Needs a 24-hour commitment to support customer specifications which may also be fulfilled by participation in the regional standby rotation. Works primarily at customer sites.
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Giant Pumpkin sells in-store digital communication solutions in Thailand and beyond. The company provides turnkey media tech solutions to retailers, property owners, and out-of-home advertising companies in Southeast Asia. The company sells SaaS-based cloud technologies to allow for the broadcasting of digital media in public spaces. Digital content is uploaded and monitored through a web-based interface and is broadcasted to screens and speakers across customer locations.

We are now looking for a Technical Customer Support Specialist to assist our customers with technical problems with Digital Signage and in-store music streaming. Your responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. In addition, you will be supporting the sales team and new customers with the installation of hardware and software. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

**Responsibilities**:

- Liaise with installation partners, customers,s and sales team to plan for and execute customer installation rollouts
- Visit client locations to solve business critical technicall issues on-site.
- Independently communicate with software partners to report and solve CMS-related issues and m
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Share feature requests and effective workarounds with team members
- Follow up with customers to ensure their technical issues are resolved
- Inform customers about new features and functionalities
- Gather customer feedback and share it with our Sales team

**Requirements**:
We are looking for a self-motivated, organized, and serviced-oriented colleague who finds satisfaction in delivering excellent customer support with a solution-oriented customer-centric approach.
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with digital signage or retail tech is a plus
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases

Our customers are in Thailand, Singapore, Malaysia, Philippines and Indonesia so we require you to have a good ability in expressing yourself in Thai and English.

**Benefits**

We are a small entrepreneurial business with big ambitions which work in a creative and flat hierarchy environment. Our nature is collaborative and we embrace a "roll-up-your-sleeve" mentality. At Giant Pumpkin we offer:

- Paid Time Off
- Work From Home policy
- Training & Development
- Performance Bonus

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
+ To understand incoming documents from cardmembers, clients and other departments from all channels such as emails, fax, and hand to the proper team on time.
+ Ensure hand all vital documents to Cashier in due course, and alignment with Cashier, DP, and TSC to ensure customers' requirements are met.
+ Ensure cardmember's information to update all document and information on cardmember system on time and accurately.
+ To handle Credit Specialist, Team Leader, Director's enquiry, requirements, and questions for documents accurately.
+ To arrange all Credit letters, reports, and statement in due course and handle BTA matching and allocation
+ To ensure effectively calculate income documents and bank information accurately and in the shorter time if required by cardmember for Global limit increase or decrease. And ensure update the latest income from cardmember on system accurately.
+ Ensure filing all cardmembers and clients documents on time and correctly. In additions, all files are accurately kept on systems and shared drive.
+ Ensure all Credit and BTA reports and figures are calculated correctly, Income documents reviewing and calculating correctly and on time.
+ To handle all E2E processes for National Credit Bureau consent, Account Management Consent form, and Personal Data Protection Act for department.
+ Able to handle Credit Specialist, Team Leader, and Manager's queries in department independently.
+ To work the case though incoming documents by handling risk and minimize error and also ensure balancing with all staff satisfaction at certain level in department.
+ Assist in take appropriate action for special assign by Team Leader and Manager. To ensure timely delivery of quality services to credit specialist requests.
+ Good co-operate with analyst and the other department smoothly and maintain strong relationship with internal AMEX.
+ Handle the request by using credit procedure balancing with servicing customers.
+ Ensure processes are in place to drive Prioritization and timely sending?
**Minimum Qualifications**
+ At least 2 years experience in Finance or banking field for Backend job.
+ Bachelor's Degree in business related i.e. Business Administration, Economic.
+ Ability to cope with volume of work.
+ Shown problem Solving skills. and collaboration.
+ Hard working, collaboration spirit, and strong customer services.
+ Good command of written and spoken English.
+ Should be able to co-ordinate and handle multiple tasks simultaneously.
+ Able to operate PC.; Word, Excel, Power Point.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Credit
**Primary Location:** Thailand-Bangkok-Bangkok
**Other Locations:** Thailand-Bangkok-Bangkok
**Schedule** Full-time
**Req ID:** 25013815

Support ERP Systems of the Organization
- Providing technical support to teams within the organization, and to affiliated company when required
- Training to team members on new development/ existing module of ERP system as per the requirement
- Develop MIS and Dashboard for management presentation/ reference
- Diagnosis & resolving of the problems and troubleshooting.
- Documents problems in the support solution database for diagnostics and solution implementation.

ประกันสังคม,โบนัส,เบี้ยขยัน,ค่าล่วงเวลา,ค่าอาหาร,ชุดพนักงาน,กองทุนสำรองเลี้ยงชีพ,พักร้อน 10-12 วัน/ปี

ปริญญาตรี

2 ปีขึ้นไป

Knowledge in ERP is advantage.

Knowledge in programming and Query in advanced level.

Good interpersonal, collaboration and communication skills.

International Metal & Jewelry Co. Limited is a jewelry factory dedicated to international fashion brands. We emphasize on creating value and success with our customers through continuous improvement driven by integrity, teamwork, and people’s talent and innovation.

**Responsibilities**:

- Perform IMAC (installs, moves, add, changes) services on hardware on desktops, laptops, tablets, flat panel monitors, printers, point of sale (POS) + peripherals, routers, firewalls, switches, access points, & servers
- Perform desktop and COTS software installation/upgrades including staging & imaging
- Provide break-fix services
- Perform 1st or 2nd deskside support services troubleshooting & remediating hardware, software, and network-related issues for end-users
- Provide 1st or 2nd level help desk support to end-users
- Perform LAN and internet working related activities
- Handle bench repairs & remedial maintenance
- Deal with 3rd party IT vendors as required
- Manage IT asset inventory as required

**Knowledge, Skills, and/or Abilities Required**:

- 1-2 years of hardware, software (Windows 7/10), and end-user support experience
- Demonstrate junior-to-intermediate internet working and troubleshooting skills
- Possess minimum of a Diploma from a recognized IT program
- A+ certification required and other IT industry certifications from CompTIA, Microsoft, Cisco, or other OEMs (Dell, Toshiba, Lenovo, HP, etc.) preferred
- Must be a self-starter who can manage multiple tasks concurrently
- Excellent customer service skills
- Strong verbal and written communication skills
- Ability to work independently or as part of a team
- Ability to complete tasks effectively with mínimal supervision
- Available to work flexible work schedules

**Job Type**: Part-time

**Salary**: From ฿725.00 per hour

Ability to commute/relocate:

- ชลบุรี: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Technical Support: 1 year (required)