152 Support jobs in Thailand
Decision Support Specialist

Posted 28 days ago
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Job Description
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**General Overview**
**Functional Area:** FIN - Finance
**Career Stream:** DEC - Decision Support
**Role:** Specialist
**SAP Short Name:** SPE
**Job Title:** Decision Support Specialist
**Job Code:** SPE-FIN-DEC
**Job Level:** Band 08
**Direct/Indirect Indicator:** Indirect
**Summary**
Acts as project leader and coordinator for the development of the financial plans / forecasts for a business group or customer account. Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Sound decisions are required to achieve the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. Will lead a work group or project team consisting of technical and support staff as required. Builds internal and external relationships as appropriate, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service. Implements process improvements. Presents complex information integrating several scenarios, Become a key advisor and is able to assist clients/user on vastly different issues. Ability to run a successful meeting with multiple people (i.e. agenda, timetable, demonstrate good time management, conclusion, follow-up and minutes.) Meets group needs, ensures appropriate resources are available and works to achieve team goals over individual goals. Make a decision based on the analysis. Provides input to mange required changes. Leads by example and is accountable for their actions.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Acts as project leader for the development of financial plans for a business group or customer account.
+ Develops timelines, plan guidance and plan assumptions.
+ Gathers and analyzes information on which to base plan assumptions.
+ Oversees the development and preparation of alternative plan models.
+ Prepares and presents summaries to management.
+ Prepares monthly financial reporting packages including forecasts, results and financial and operational metrics.
+ Completes special projects involving the analysis of financial information related to inventory, costs, headcount, profit maximization, expense targets both within finance or as member of a cross functional or customer team.
+ As required, plays a leadership role with junior members of the decision support team, coordinating and guiding activities, providing direction or leading group projects.
**Knowledge/Skills/Competencies**
+ Basic understanding of internal and external customer needs is required to make effective/informed decisions.
+ Strong communication, negotiation and presentation skills.
+ Ability to consolidate, manipulate and analyze large quantities of data.
+ Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
+ Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
+ Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
+ Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
+ Ability to recommend accounting process changes based on intimate knowledge of accounting processes, policies and procedures.
+ Ability to direct others on accounting practices.
+ Ability research accounting rules in both U.S. GAAP and GAAP of relevant country.
+ Ability to create a profit center or cost center budget identifying key plan drivers.
+ Ability to bridge between actual, plan and forecast, analyzing mix impacts and summarizing in management reports.
+ Provide recommendations based on interpretation of results.
+ Ability to design/create queries and understands what creates the output.
+ Creates basic spreadsheet macros.
+ Ability to design custom queries in job-related software.
+ Understanding of the relationships between the various tools.
+ Understand how to use political structure in the organization and how to get things done using that structure.
**Physical Demands**
+ Duties of this position are performed in a normal office environment
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data
+ Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc)
+ Occasional overnight travel may be required
**Typical Experience**
+ Three to six years of relevant experience
**Typical Education**
+ Bachelor's degree, or consideration of an equivalent combination of education and experience.
+ Education experience may vary by geography.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Customer Support
Posted today
Job Viewed
Job Description
- Support & coordinate with team and clients for website design services and any issues that may occur
- Support clients on Channel Manager System and coordinate to fix any issues that may occur
- Support clients on Booking Engine System and coordinate to fix any issues that may occur
- Be proactive with customer care and regularly review services to ensure the client’s needs are fully met
Qualifications:
- Thai national only
- Bachelor's degree in hospitality or related field
- Positive attitude towards teamwork and cross-functional cooperation
- Able to work independently as well as part of a team
- Strong technical aptitude and problem solving skills
- Excellent spoken, written and listening English language skills
- Ability to work under pressure
- Ability to drive and has a driver’s license, and to travel some time
- Ability to work overtime when needed
- Experience in a customer support/hotel reservation role or similar, or OTA experience is a plus
- Some knowledge of hotel reservations and distribution systems is a plus
- Background in the hotel and/or online travel industry is a plus
- Experience in managing: website CMS, Channel Manager back-end and Booking Engine back-end is a plus
- แผนก:
**Customer Support**
- จำนวน:
**1 อัตรา**
- ระดับการศึกษา:
**ปริญญาตรี ขึ้นไป**
- เวลาทำงาน:
**งานประจำ**
- เงินเดือน:
**ตามตกลง**
- ผู้ติดต่อ:
**Varangkana Suntiwichaya**
- อีเมล์:
- เบอร์ติดต่อ:
**076367700**
- เบอร์แฟ็กซ์:
**076367702**
- ลงประกาศเมื่อ:
**15 ก.ย. 2565**
**วิธีการสมัคร**:
**ติดต่อเรา**:
- Web Connection
- 88/2 Moo 5, Chaofa West Road, T. Chalong, A. Muang, Phuket 83130
ติดต่อ: Varangkana Suntiwichaya
Tel: 076367700
ติดต่อ: 076367702
Customer Support
Posted today
Job Viewed
Job Description
Analyze customer feedback to improve customer satisfaction
Develop and implement policies and procedures to ensure that our customers receive prompt and effective support
Coporate with other departments to ensure that our customers receive a seamless experience across all touch points
Liaise with Japan HQ team
**คุณสมบัติผู้สมัคร**
- Thai: Native / English: Advanced (It is a plus point to have a language skill for Japanese)
- Age: Fresh graduate-40yr
- Excellent communication skills
- Willing to travel to Japan HQ for training for 30 days
- Basic MS and computer skills / Plus point: Basic knowledge of labor law or HR related knowledge (Payroll etc.)
- Those who desire to grow in the career
Customer Support
Posted today
Job Viewed
Job Description
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Job Types**: New-Grad, Full-time
**Salary**: ฿20,000.00 - ฿23,000.00 per month
**Education**:
- Bachelor's Degree (preferred)
**Language**:
- English B2 (preferred)
Ability to Commute:
- กรุงเทพมหานคร (required)
Ability to Relocate:
- กรุงเทพมหานคร: Relocate before starting work (required)
Customer Service
Posted today
Job Viewed
Job Description
- Serve as a primary source for customer service assistance and ensuring customer satisfaction.
trust.
- Maintain a positive, empathetic, and professional attitude toward Thai and foreign customers.
- Publicize various pieces of news.
- Perform other duties as assigned.
**Benefits**:
- Salary
- Commission-based Work
- Incentive
- Uniform
- Annual health check
- Diligence allowance
- Social security
- Provident fund
- Assistance in various cases
- Other benefits as determined by the company structure
Become a part of our team!
For more information, please contact 053-931888 ext. 4710. ( Nuttanun, Human Resource officer)
ประกันสังคม,เบี้ยขยัน,ค่าคอมมิชชั่น,ชุดพนักงาน,Other benefits based on the company structure.
ปริญญาตรี
1 ปีขึ้นไป
- Male, between the ages of 25 and 30. Bachelor's degree in a relevant field.
- Speak English (TOEIC scores of 550 or higher will be given preference)
- Excellent verbal and written communication skills and proficiency working in Microsoft office.
ศูนย์รวมค้าปลีก กระเบื้อง สุขภัณฑ์ อุปกรณ์ห้องน้ำ ห้องครัว และ DIY
Customer Service
Posted today
Job Viewed
Job Description
*Language:* Thai + English B2 Profile (Native Thai's nationality) *Should be Good in English* - Very Important
*Project:* Travel account
*Location:* Bangkok, Thailand
HC: 40
*Education:* Bachelors Degree
*Start Date:* 29-May-23
Ability to commute/relocate:
- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's Degree (required)
Application Support
Posted today
Job Viewed
Job Description
Trigyn has a contractual opportunity for Application Support. This position is based at our client site in Bangkok, Thailand.
Job Responsibilities:
- Coordinate and facilitate training sessions as directed by Management;
- Create training materials, working with Product and Project Teams;
- Communicate and share all feedback in training sessions to Product and Project Teams;
- Ensure training areas and infrastructure are ready for training sessions;
- Prepare training materials and brief personnel on the proper use of all ICT equipment;
- Assist management in the preparation of presentation materials as needed;
- Prepare online training materials and videos;
- Participate in discussion groups for new training materials and activities;**Required Skills**:
- A minimum of 3 years working experience as a Trainer in Software Applications;
- Excellent written and verbal communication skills;
- Experience in preparing training materials and delivering to a culturally diverse client base;
- Excellent client orientation skills;
- Excellent organization skills
- Must be conversant in Microsoft Office.
TRIGYN TECHNOLOGIES is a multinational IT services company with resources deployed in 25 countries. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 certified company. TRIGYN has offices in United States, Canada, Germany Switzerland and India.
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Sales Support
Posted today
Job Viewed
Job Description
- ** Job Description**:
- Responsible for developing strong relationships with existing customers (our customers are mainly Japanese companies located in industrial estate)
- Handle needed documentation such as invoicing, estimation, reports and etc.
- Discuss about customer's demand and set the devices and related equipment
- Visit potential customers to prospect new business (main potential customer is affiliate company)
- ** Requirement**:
- Male or Female, Thai national, age between 22-35
- (preferred) JLPT N4 or higher
- Able to use MS Office, Powerpoint, Internet Explorer, Excel
- Preferred characters: diligent and love to learn new things
- ** English Level**: Level 4 - Conversational Level
- ** Other Language**: English
- ** Working Hour**: 8:00 ~ 17:00
- ** Holiday**: Sat-Sun, National Holidays
- ** Benefit**:
- Social Security
- Medical Insurance
Marketing Support
Posted today
Job Viewed
Job Description
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Plan and execute all Web/Mobile, SEO/SEM, PPC, Affiliate Marketing, SMM and digital advertising campaigns.
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
- Identify trends and insights, and optimize both spend and performance based on insights.
- Evaluate emerging technologies and provide thought leadership and perspective for adoption where appropriate.
- Create leads, landing sites, and digital journeys in collaboration with internal teams to optimize user experience
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferable with 2 years of working experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply.
- Experienced in managing PPC, SEO, SEM, SMM including Facebook, Instagram, Twitter, LinkedIn, LINE, WeChat and other online medium or mobile apps.
- Possesses strong analytical skills and experience of working with large volumes of data.
- Familiarity with Tableau and SPSS is an added advantage.
- Possesses excellent reporting skills with a proactive approach to business intelligence.
- Excellent verbal and written communication skills in English and the language of the supporting market
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
IT Support
Posted today
Job Viewed
Job Description
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Ensure that servers are running at an optimal level in a 24/7 operating environment.
- Provide weekly and monthly reports of system uptime, server capacity, security compliance, and SLA metrics.
- Document processes for System and IT related procedures to ensure standard builds are maintained, ensuring to document configuration settings of servers, processes, and policies.
- Perform system audit of vulnerabilities.
- Oversee the security compliance level of mission-critical servers are properly patched in accordance to the defined patch management policy.
- Performs and monitors (daily, weekly, monthly) server back up and its recovery process.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferably with 2 years of working experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply.
- Knowledgeable in IT equipment especially desktop and laptops - both in Hardware and Software.
- Ability to troubleshoot problem systematically.
- Familiarity with Inventory and Helpdesk Ticketing Tool is an advantage.
- Demonstrated hands-on experience with computer networks, server administration, and server installation.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.