7 Network Technician jobs in Thailand

Responsibilities:

• Provide technical support and troubleshooting for network-related issues across the organization.
• Monitor, maintain, and optimize network infrastructure including LAN, WAN, Wi-Fi, routers, switches, firewalls, and access points.
• Assist in the installation and configuration of network hardware and software.
• Collaborate with IT teams to ensure seamless connectivity and system integration.
• Document network configurations, incidents, and resolutions for future reference.
• Coordinate with Internet Service Providers (ISPs) and external vendors to resolve connectivity issues.
• Support network security initiatives by implementing and maintaining security protocols and tools.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Basic understanding of TCP/IP, routing, switching, and network protocols.
• Minimum 1–2 years of experience in network support or related IT roles.
• Certifications such as CompTIA Network+, Cisco CCNA are a plus.
• Strong problem-solving and communication skills.
• Ability to work independently and as part of a team.

We are seeking a proactive and detail-oriented Network L1 Support Engineer in Navi Mumbai, India. The role involves providing first-line technical support for network-related issues, ensuring smooth operations, and escalating complex incidents to higher-level support when necessary. The ideal candidate should have a solid understanding of networking fundamentals, troubleshooting skills, and the ability to work in a fast-paced environment.

About the Role

The role involves providing first-line technical support for network-related issues, ensuring smooth operations, and escalating complex incidents to higher-level support when necessary.

Responsibilities

• Monitor and maintain network infrastructure, including switches, routers, firewalls, and wireless devices.
• Provide first-level support for network incidents, connectivity issues, and user queries.
• Perform basic troubleshooting of LAN, WAN, and VPN connectivity problems.
• Escalate unresolved issues to L2/L3 engineers or vendors with detailed logs and documentation.
• Monitor network performance using tools and generate reports as required.
• Assist in implementing routine changes, updates, and patch management on network devices.
• Maintain accurate documentation of network incidents, troubleshooting steps, and solutions.
• Provide support for end-users on connectivity and access-related problems.
• Work closely with the IT team to ensure timely resolution of service requests and incidents

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 2–3 years of experience in IT/network support roles.

Required Skills

• Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, switching).
• Hands-on experience with Cisco, Juniper, or similar network devices (preferred).
• Familiarity with firewalls, VPN, and wireless technologies.
• Basic knowledge of network monitoring tools (e.g., SolarWinds, PRTG, Nagios).
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Ability to work in shifts, including weekends if required.

Preferred Skills

• CCNA (Cisco Certified Network Associate) or equivalent.
• CompTIA Network+ or similar entry-level networking certifications.

Job Description:

Expert Internetworking knowledge and experience

o Expert knowledge on Routing (e.g. BGP, EIGRP, OSPF, PIM, GRE, VRF etc.), Switching (VPC, STP, etherchannel etc.), configuration and troubleshooting.

o VPN technologies experience be it IPSec using firewalls, routers or other interoperable devices, both setup and troubleshooting

o Nexus 9K, 7K, 5K, and 2K configuration and troubeshooting

o Cisco ISR4K, ASR, configuration and troubleshooting

Good knowledge on Citrix SD-WAN

o configuration and troubleshooting.

Good Knowledge on Forescout NAC

o Troubleshooting incidents.

o Knowledge on policies setup

Good knowledge on Wireless LAN solutoin

o Cisco Wireless LAN configuration and troubleshooting.

o Aruba Wireless LAN configuration and troubleshooting.

Others

o Knoweldge on analyzing packet capture/wireshark output

o Knowledge on supporting McAfee NSM and IPS sensors

o Knowledge on supporting HP Network Automation (HPNA) Tool

o Knowledge on supporting Cisco ISE / Cisco ACS

o Knowledge on Azure networking (VNET peering, ExpressRoute, NSG etc)

What You Can Expect :

• Be the initial point of contact for local bidding received from Sales Department.
• Review bidding information, requirements and ensure completeness for further processing.
• Prepare, verify, and organize all required documentation for local bidding.
• Regularly coordinate with internal and external country procurement to compile all costs.
• Review all costs received from each country procurement in accordance with customer's conditions.
• Record details of bidding and tracking of progress updates.
• Ensure timely submission of final rate sheet with summarize conditions to account owner.
• Upload costs in system and ensure that it is updated with latest carrier charges and cost variations.
• Collaborate with other departments to maintain accurate, real-time data in the system.
• Prepare monthly updates to Superior.
• Be a backup person in charge of team for rate inquiries from oversea offices.
• Perform ad-hoc tasks as assigned.

What You Bring:

• Bachelor's degree or higher in Business Administration, Logistics, or any related fields.
• Experience in Sales and Marketing in freight forwarding (preferable)
• Good knowledge of incoterms, pricing structures and process of import-export (preferable)
• Good in communication skills, particularly in liaising with international partner.
• Proficiency in Microsoft offices (Excel, Word, PowerPoint, and Outlooks)
• High detail-oriented, conducting analysis with a high degree of accuracy and data integrity.
• Strong interpersonal and communication skills.
• Service-minded with a high degree of ownership as well as customer-focused.
• Strong problem-solving skills and an analytical mindset.
• Ability to handle multiple tasks with good time management and prioritization.
• Highly self-motivated and enthusiastic.
• Strong adaptability to dynamic business needs and challenges.

About the job:

Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company's details for your reference.

ABOUT US: -

Rex Technologies, is a leading IT Managed and infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e., from consulting, procurement, maintenance support all the way to Green Disposal and data destruction – all under one roof. Rextech Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 180 countries worldwide.

Our URL: -

JOB DESCRIPTION: - Desktop Support Engineer

Roles & responsibilities:

Desktop Technician will provide day to day local
emote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Required Technical Skills- Ticketing Systems – ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.

Functions include:

· Windows 10-11, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

· Excellent communication relationship-building and internal customer service skills

· Willing to work off-hours and weekends when required for projects or emergency support.

· Provide first level contact and problem resolution for customer issues.

· Work with Third Party Vendors to remediate complex AV issues as needed.

· Provide timely communication on issue status and resolution.

· Maintain ticket updates for all reported incidents.

· Install, upgrade, support and troubleshoot Windows 11, Windows 10 and Microsoft Office 2019, 2021 and 365, Cisco Jabber, another authorized desktop application.

· Should have basic knowledge of Mac operating system, to support Apple pc users.

· Install, upgrade, support and troubleshoot for printers, computer hardware.

· Performs general preventative maintenance tasks on computers, laptops, printers.

· Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

· Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

· Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

· This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

· Provide L1 – L2 support to non‐network attached printers.

Job Types: Full-time, Contract

Work Location: In person

Network & Technical Support Specialist

• ออกแบบ LAN/WAN/Wi-Fi/VPN และกำหนดค่าอุปกรณ์เครือข่าย (Switch, Router, Firewall)
• ตรวจสอบ วิเคราะห์ปัญหาเครือข่าย เช่น packet loss, latency, bandwidth bottleneck
• ให้บริการ Helpdesk รับงานผ่านระบบ Ticket แก้ไขปัญหา PC, Printer, Wi-Fi, VoIP, VPN
• บริหารจัดการผู้ใช้งานและบริการ Microsoft 365 (Azure AD, Exchange Online, Teams, SharePoint, Intune)
• ติดตั้ง ดูแล และอัปเดตระบบปฏิบัติการ Linux (Ubuntu, CentOS, RHEL)
• ปรับจูน MySQL Performance: query optimization, indexing, replication, backup/restore, monitoring (PMM, Datadog)
• เพิ่มประสิทธิภาพ PHP: ตั้งค่า PHP-FPM; ใช้ OPcache, profiling tools และวิเคราะห์คอขวดแอปพลิเคชัน
• เสริมความปลอดภัย Linux OS: ตั้งค่า SSH hardening; SELinux/AppArmor; firewall (iptables/ufw); OS patching ตาม CIS benchmark
• เขียนสคริปต์ Shell, PowerShell หรือ Python เพื่ออัตโนมัติการตั้งค่า ข้อกำหนดความปลอดภัย และการอัปเดตระบบ
• จัดทำเอกสารขั้นตอนการตั้งค่า คู่มือผู้ใช้งาน และแผนกู้คืนระบบ

คุณสมบัติ

• ปริญญาตรี สาขา Computer Science, Information Technology หรือสาขาใกล้เคียง
• ประสบการณ์ 3–6 ปี ในสาย Network หรือ IT Support
• สามารถปฏิบัติงาน onsite ที่สำนักงานได้ (ตึก FYI อาคารที่ 2 : ที่ตั้งตึกติดกับ BRT ศูนย์ประชุมสิริกิติ์ ทางออกที่ 1)
• เชี่ยวชาญ Linux administration และ security hardening
• มีประสบการณ์ MySQL performance tuning และการบริหารฐานข้อมูลสเกลใหญ่
• คุ้นเคย PHP-FPM, OPcache, และเครื่องมือ profiling
• เข้าใจ TCP/IP, OSPF, BGP, VLAN, STP, QoS, VPN fundamentals
• เขียนสคริปต์ Shell หรือ Python เพื่ออัตโนมัติและ orchestration

• ทักษะสื่อสารภาษาอังกฤษสำหรับอ่านเอกสารทางเทคนิคและประสานงานกับ Vendor

• ใบรับรอง Cisco (CCNA/CCNP), Microsoft 365 Certified, RHCE หรือ CKA (ถ้ามี)

• ประสบการณ์ Cloud Networking (AWS VPC, GCP VPC, Azure VNet) (ถ้ามี)