18 No Experience jobs in Thailand
Guest Experience Expert

Posted 4 days ago
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Job Description
**Job Number** 25126693
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard by Marriott Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand, 10520VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Guest Experience Expert

Posted 4 days ago
Job Viewed
Job Description
**Job Number** 25129161
**Job Category** Rooms & Guest Services Operations
**Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai, Chiang Mai, Thailand, 50100VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Guest Experience Expert

Posted 4 days ago
Job Viewed
Job Description
**Job Number** 25123413
**Job Category** Rooms & Guest Services Operations
**Location** The Naka Island a Luxury Collection Resort & Spa Phuket, 32 Moo 5 Tambol Paklok, Phuket, Phuket, Thailand, 83110VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Experience Adtech - CTO
Posted today
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Job Description
- Develop and implement technology strategy aligned with company goals.
- Lead APAC technology team and ensure successful project execution.
- Manage and maintain technology infrastructure.
- Evaluate and manage technology vendors.
- Budget and resource management.
**Requirements**:
- Bachelor's degree in Computer Science or related field (Master's degree preferred).
- Adtech
- Proven experience in technology leadership roles.
- Strong strategic planning and execution skills.
- Experience in vendor management and contract negotiation.
- Excellent communication and leadership abilities.
- Budget management experience.
- Ability to work collaboratively with stakeholders.
- Knowledge of emerging technologies and industry trends.
Ga Officer (Experience Level)
Posted today
Job Viewed
Job Description
- Arrange and manage office facilities, company cars and drivers.
- Responsible for day-to-day various office general administration.
- Manage office supplies and place orders.
- Guest arrangement and preparation i.e. access card, room booking control etc.
- Support Japanese expats, their family and staffs for general requests or other assigned tasks.
**Requirement and experiences**:
- Age: 25-28, Bachelor in any related fields.
- At least 3 years’ experience in general administration, especially Work Permit and Visa arrangements in Japanese company.
- Multitasking, work promptly and precisely with can do attitude.
- Ability to work systematically and stick to a schedule (high responsibility).
- Office and document administration.
- Computer literacy in MS office and various tools.
- Presentation skill with various tools (MS PowerPoint, multimedia, self-presentation).
- Teamwork, interpersonal & human relation skill and service minded.
- Business correspondence with government and corporate.
- Good command in English.
Experience Manager in Phuket
Posted today
Job Viewed
Job Description
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.
**What the role is**
The Experience Leader will be our #1 fan! Is the heart and soul of Selina, leading the Experiences at the unit level by bringing the location's concept to life, ensuring we deliver memorable experiences to our guests, visitors, and staff aligned with our brand and mission.
This role will be successfully executed by managing all the content, programming design and execution at the location working hand in hand with internal and external parties, managing the required support from other departments' staff and in close relation with the Cluster Experience Manager.
The Experience Leader will work part time in a Front of the House role including but not limited to reception and tour desk.
The key to excelling in this role is to have a social personality, enjoy interacting with people from around the world on a daily basis, be well-organized, have great time management skills, strategic creativity and critical observation skills.
**What you will be doing**
**Front Desk Agent Functions**:
- To be Selina’s #1 Fan: Connect with guests and make sure to promote all experiences. Transmit knowledge, passion, emotion, energy and motivation to the location team.
- Weekly and monthly activities, programming, planning and execution, with guidance of the Cluster Experience Manager.
- Owner of Whatsapp Location Guest Chat. In charge of keeping it alive and a place to connect.
- Owner of Whatsapp direct communication with guests.
- Heart of guest experience: Engage with customers involving the entire team throughout your shift (especially be present during check in and check out hours in order to receive feedback from guests).
- Implement the Welcome Drink. Daily gathering for new check-ins in order to connect between travelers.
- Daily Property Walk and following the Experience Checklist at least twice a week.
- Continuously Communicate & Follow Up on experience objectives and Destination Index metrics action plans with the support of the Cluster Experience Manager and the Cluster General Manager.
- Compliance on music (Soundtrack). Properly running the official Selina playlist, controlling the right volume and music selected throughout the day.
- Own the physical communication on location (brand & marketing guidelines) in its proper implementation and constant update. (print & place)
- Support content creation for social media at location level.
- Provide team leadership, mentorship and supervision to location-based staff for Experience metrics success.
- Tell guests and visitors about our tours and transportation. Share the characteristics of these unique experiences that will help them create unforgettable memories.
- Promote the sale of Cowork, Retail, T&T, Surf, Spa and wellness during their shift and communicate to the rest of the team their individual daily and weekly targets, and be the engine that moves them to achieve their targets (hence the importance of the profile).
- Support management of local community relations.
- Host residency & exchange program at the location, by supporting content creators on getting the best images/photos/experiences that the location has to offer.
- Reply to all online reviews and post-saty surveys in a timely and informative manner.
- Be the point of contact for experience boards, content creators and artis when on site.
**What you need for the role**
- Previous experience in hotels, restaurants and managing on site activities. Experience working with lifestyle brands and marketing of events is an advantage
- Certification in any wellness related teaching (Yoga, Meditation, personal training, etc)
- Experience with PR, brand management, event production, retail, design, and festivals is an advantage.
- Grassroots experience working in multicultural environments with a diverse group of local and global stakeholders
- Experience in managing community relations
- Microsoft Office and Google G-Suite proficiency
- Knowledge and sensitivity of local culture
- Social, energetic & fun spirited personality
- Time management skills
- Creative
- Ability to network and negotiate
- Experience in group facilitation
Loyalty & Guest Experience Manager
Posted today
Job Viewed
Job Description
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Phuket Town, 1 Soi Surin, Talat Yai, Muang Phuket, Phuket, Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
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Trade Marketing Manager (Mobile Experience)
Posted today
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Job Description
Convert the consumer value proposition, developed by business strategy into customer and shopper value proposition at the channel and customer level.
Monitor and report competitor price/promotion and benchmarking analysis.
Understand channel complexity and propose appropriate sellout / promotions to increase sellout in each channel.
Propose, implement, track and evaluate sell-out activities to measure effectiveness, report sellout analysis, and recommend improvement to stakeholders.
The role needs to work closely with Product Management Team, Retail Marketing Team and Sales Team in various channels to support go-to-market planning and execution, and identify sell-out risks and opportunities and corresponding solutions.
Performs other duties as assigned by management /direct supervisor.
Skills and Qualifications
Qualifications Bachelor's or Master's degree in Economics, Marketing, Business Administration or related fields.
5-7 years' experience in trade marketing, category management, account management background with a leading consumer products or FMCG companies.
Strong record of creating a winning vision in an environment, emphasis on merchandising, promotion and partnerships.
Ability to create and implement business strategies that grow sales & margins and manage key business metrics.
Proven ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
Innovative and creative-ability to identify and evaluate creative ideas, focusing on those that will create competitive advantage.
Must have strong business acumen, awareness of market/industry trend and retail trends.
Excellent Negotiation skill and Presentation skills are required.
Must have excellent command of English and Presentation skills in both Thai and English.
Must have excellent command of Computer literacy especially MS PowerPoint and Excel.
**Location**: Empire Tower, Sathorn, Bangkok Working conditions: Work-in-office 100%
**Job skills required**: Excel, English, Negotiation, Thai
Guest Experience Host (Fixed Term)
Posted today
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Job Description
Bangkok, CENTRAL THAILAND, 10330
Thailand
**Guest Experience Host (Fixed Term)**
We have a fantastic opportunity for a customer focused Guest Experience Host to help create the most inspirational and unique visitor experiences at SEA LIFE Bangkok.
SEA LIFE, part of Merlin Entertainments, is the world’s largest aquarium brand, welcoming over 20 million explorers into our incredible underwater world every year. We focus on bringing the wonders of the sea to life through a fantastic visitor experience delivered by passionate, knowledgeable teams and great interactivity.
Here at SEA LIFE Bangkok, our love of the oceans is at the heart of everything we do. Our aquarium is full of passionate, dedicated people who are committed to making sure our guests’ experiences are the best they can be.
**JOB PURPOSE**
To Carry out all front of house guest service activities which includes but not limited to;
**Interpretive function**:
- To be a guide in aquarium to suggest product of company i.e. fish, aquatic exhibition etc.
- To take care Education group and service customer at all activity area including Back of House tour, ocean feeding, feeding shows and any added on education programs
- To provide interpreting and/or translating services for visitors in the aquarium service includes field trips, assemblies, counselling sessions, club meetings, extracurricular activities, and other educational settings.
- To facilitate communication through use of Thai, spoken English, cultural mediation, and knowledge about visual accessibility.
F&B function:
- To suggest and sell food, beverage and souvenir for product up-selling
- To sell and up-sell admission ticket and any promotion package (commission provided)
**General**:
- Has excellent knowledge of the attraction and high level understanding of all products sell in order to answer guests’ questions in details
- Ensure the delivery of excellent customer services at all times
- Provide assistance to guests with special requirements, i.e., disable guests, those not feeling well, lost property, etc
- Responsible for end of day cashing up tills under supervision of Assistant Manager - Guest Experience / Operations Manager in all respective areas such as box office, photography selling counters, retail and souvenir shop
**Qualifications**:
- Good command of spoken Thai and English
- Able to work on shift schedule
- Good personality, service-oriented mind
- Good attitude and good teamwork
- New graduates are welcome
**Please scan PDPA**
Here at Merlin Entertainments we are proud to have a diverse workforce, and we’re all about providing equal opportunities to the whole team. Because of this we are committed to an active all together programme which starts with our recruitment and selection process.
Key Account Manager - Jaymart (Mobile Experience)
Posted today
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Job Description
Build a foundation for maximizing sales revenue and profit based on trust and teamwork with the channel accounts.
**Drive Sell-in & Sell-out in retail shops (Jaymart**: 200+ stores).
**Role and Responsibilities Internal Job Title**: Manager, MX Key Account Management (Jaymart)
**Business Unit**: Mobile eXperience (MX)
**Product**: Mobile Phone
**Location**: Empire Tower, Sathorn, Bangkok
Key Responsibilities Strategic partner to sales in the development and execution to manage the assigned key account actively contributing to the development of core business strategies which drive sustainable profitable growth, increasing sales capability.
Key to success will be the establishment, and ongoing development, of strong relationships with modern trade channels and the optimization of the distribution of all new and existing products to manage promotion planning, budgeting management, new product and promotion selling and demand forecasting.
Drive market share in accordance to the targets; define & maintain the strategic direction of the business plan to drive positive business contribution. by developing and executing business plans, ensuring effective coverage of assigned accounts.
Analyze sales statistics gathered to determine sales potential and inventory requirements and monitor the preferences of customers.
Manage and oversee the development of all required offer formats through operations.
Monitors category and product performance versus targets at the customer, evaluates the impact of strategic and tactical initiatives, and takes corrective action, as needed, to insure achievement of business goals.
Manage sales team under supervision.
Performs other duties as assigned by management /direct supervisor.
Skills and Qualifications
Qualifications A minimum of 7-10 years overall modern retail sales management experience preferably proven experience in FMCGs, consumer products or other related customer driven organizations.
5 Years working experience in management level (managing the team).
Demonstrated ability to set clear expectations and communicate effectively.
Proven track record of success in sales environment, strong planning and organizational skills.
Solid experience to manage sales team.
Result oriented, self-driven, a clear focus on high quality and business and strong negotiation.
**High Customer orientation**: recognition and credibility with the customer as a trusted, collaborative and productive.
Understands what it takes to win in the market place.
Strong analytical, financial, problem solving, planning and business skills.
**High Financial Aptitude**: possesses strong business acumen and numbers-driven.
**Detail-oriented**: holds others accountable for commitments.
Excellent command of English both written and spoken.
**Job skills required**: Statistics, English, Teamwork, Budgeting
**Job skills preferred**: Negotiation, Problem Solving