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Showing 34 Office Specialist jobs in Thailand

Accounting & Back Office Specialist

฿1200000 - ฿2400000 Y La Marzocco

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Job Description

An exciting opportunity has arisen to join a small and energetic team in the La Marzocco Thailand branch office. We are looking for a dynamic Accounting & Back Office Specialist.

Find out more about this opportunity: we are waiting for your application

Position:

FINANCIAL ACCOUNTING:

  • Prepare month-end management accounts including profit and loss, balance sheet, cash flow statement and understanding variances to Budget / Forecast in accordance with deadlines, financial processes and reporting guidelines
  • Posting all business transactions in financial accounting
  • Carrying out closing entries, accruals and provisions
  • Performing basic admin duties including printing, sending emails, and ordering office supplies
  • Assisting with inventory control
  • Assisting in filling in orders into the ERP
  • Managing the movements in and out of the stock (i.e. processing bill of lading, invoicing and payments etc)
  • Managing the orders and the deliveries with the customers
  • Managing the intercompany price list into the ERP
  • Prepare Intercompany reconciliation on a monthly basis
  • Annual budget and budget review preparation
  • Maintaining the accuracy and integrity of financial systems and supporting future system developments
  • Monitor compliance with financial controls and seek to improve them
  • Management of supplier payments and credit control department.
  • Collaboration on special projects

BACK OFFICE AND LOGISTICS:

  • Manage customer relations regarding orders and shipments and eventual inquiries
  • Handle Purchase Orders, Acknowledgments, Validate Pricing processing them into SAP
  • Use of company internal ERP system SAP to execute daily tasks
  • Coordinate and review shipping documents for both import and export documents: contacts with shipping companies, issuing sales invoices, PK/L and other related documents
  • Manage stock evaluation and purchases from the headquarter
  • Manage the purchases from the factory on SAP to match stock level and customer demand
  • Relate to local warehouse to coordinate arrival/despatch of products
  • Constant follow up and alignment with the Customer Care HQ Office on sales/purchase orders
  • Extract and analyse sales report from the system
  • Managing of office supplies and maintenance of office equipment.
Requirements:

Requirements:

  • Several years of professional experience in accounting
  • Experience in import/export trading
  • SAP knowledge and experience is required
  • Knowledge of the "Foreign Business" accounting regulations
  • Knowledge of the "Foreign Business" taxation regulations
  • Knowledge of the "International Business" trade regulations
  • Knowledge of the "customer care full cycle" from order to shipment
  • Pro-active, problem-solver, highly organized, flexible, and personable with "Can do attitude"
  • Accuracy and great attention to details is essential
  • Excellent time management skills with the ability to plan, multi-task, prioritize workload
  • Proficiency in Microsoft packages (Excel, Word, Outlook), databases and internet usage
  • Proven experience in a similar role (at least 2-3 years) in a manufacturing industry
  • Bachelor degree minimum
  • Proficient in English / Thai

Additional Skills/Preferences:

  • Knowledge of Tagetik
  • Experience with Italian company is a plus
Other information:

What we offer:

  • A young, dynamic and very passionate environment at all business levels
  • Training: support your personal growth with continuous training on both "hard-skill" and "soft-skill" skills;
  • Horizontality: we listen to your opinion because your opinion not only counts, but feeds change
  • Communication and transparency: we foster a continuous dialogue between all levels of the company
  • Company will be providing work pc and smartphone
  • Performance Management Policy
  • Discretionary Annual Bonus
  • Flexible working hours and mobile working
  • 10-20 days Annual Leave based on work years
  • Health Insurance
  • As part of an international group, we offer you many opportunities for further development
  • And of course…. excellent coffee during working hours

Location: Bangkok, Thailand

La Marzocco is committed to best practices in Diversity, Equity and Inclusion. We encourage applications from all backgrounds, communities and industries and are committed to having a team that is made up of diverse skills, experiences, and abilities as we value the positive impact that difference has on our organization and actively encourage qualified applicants to submit their CV .

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Accounting & Back Office Specialist - Thailand

฿70000 - ฿120000 Y La Marzocco

Posted today

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Job Description

An exciting opportunity has arisen to join a small and energetic team in the
La Marzocco Thailand branch office.
We are looking for a dynamic
Accounting & Back Office Specialist
.

Find out more about this opportunity: we are waiting for your application

Objectives of this role:

FINANCIAL ACCOUNTING:

  • Prepare month-end management accounts including profit and loss, balance sheet, cash flow statement and understanding variances to Budget / Forecast in accordance with deadlines, financial processes and reporting guidelines
  • Posting all business transactions in financial accounting
  • Carrying out closing entries, accruals and provisions
  • Performing basic admin duties including printing, sending emails, and ordering office supplies
  • Assisting with inventory control
  • Assisting in filling in orders into the ERP
  • Managing the movements in and out of the stock (i.e. processing bill of lading, invoicing and payments etc)
  • Managing the orders and the deliveries with the customers
  • Managing the intercompany price list into the ERP
  • Prepare Intercompany reconciliation on a monthly basis
  • Annual budget and budget review preparation
  • Maintaining the accuracy and integrity of financial systems and supporting future system developments
  • Monitor compliance with financial controls and seek to improve them
  • Management of supplier payments and credit control department.
  • Collaboration on special projects

BACK OFFICE AND LOGISTICS:

  • Manage customer relations regarding orders and shipments and eventual inquiries
  • Handle Purchase Orders, Acknowledgments, Validate Pricing processing them into SAP
  • Use of company internal ERP system SAP to execute daily tasks
  • Coordinate and review shipping documents for both import and export documents: contacts with shipping companies, issuing sales invoices, PK/L and other related documents
  • Manage stock evaluation and purchases from the headquarter
  • Manage the purchases from the factory on SAP to match stock level and customer demand
  • Relate to local warehouse to coordinate arrival/despatch of products
  • Constant follow up and alignment with the Customer Care HQ Office on sales/purchase orders
  • Extract and analyse sales report from the system
  • Managing of office supplies and maintenance of office equipment.

Requirements:

  • Several years of professional experience in accounting
  • Experience in import/export trading
  • SAP knowledge and experience is required
  • Knowledge of the "Foreign Business" accounting regulations
  • Knowledge of the "Foreign Business" taxation regulations
  • Knowledge of the "International Business" trade regulations
  • Knowledge of the "customer care full cycle" from order to shipment
  • Pro-active, problem-solver, highly organized, flexible, and personable with "Can do attitude"
  • Accuracy and great attention to details is essential
  • Excellent time management skills with the ability to plan, multi-task, prioritize workload
  • Proficiency in Microsoft packages (Excel, Word, Outlook), databases and internet usage
  • Proven experience in a similar role (at least 2-3 years) in a manufacturing industry
  • Bachelor degree minimum
  • Proficient in English / Thai

Additional Skills/Preferences:

  • Knowledge of Tagetik
  • Experience with Italian company is a plus

What we offer:

  • A young, dynamic and very passionate environment at all business levels
  • Training: support your personal growth with continuous training on both "hard-skill" and "soft-skill" skills;
  • Horizontality: we listen to your opinion because your opinion not only counts, but feeds change
  • Communication and transparency: we foster a continuous dialogue between all levels of the company
  • Company will be providing work pc and smartphone
  • Performance Management Policy
  • Discretionary Annual Bonus
  • Flexible working hours and mobile working
  • 10-20 days Annual Leave based on work years
  • Health Insurance
  • As part of an international group, we offer you many opportunities for further development
  • And of course…. excellent coffee during working hours

Location: Bangkok, Thailand

La Marzocco is committed to best practices in Diversity, Equity and Inclusion. We encourage applications from all backgrounds, communities and industries and are committed to having a team that is made up of diverse skills, experiences, and abilities as we value the positive impact that difference has on our organization and actively encourage qualified applicants to submit their CV
.

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Office Administration

฿900000 - ฿1200000 Y UD Trucks Corporation (Thailand) Co., Ltd.

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Job Description

Responsibilities:

  • Employee engagement activities.

-Company announcement, activities, people movement, all company messages to employees

-Engagement activities, annual office blessing, global activities, annual staff event, safety activities/event/training e.g.

-Be a member of welfare committee.

-Coordinate with vendors for lunch provider, vending machining.

  • Standard HR reporting such as monthly HC reports, fuel usage report, resigned report, OT e.g.

  • Company duty car management.

Car Leasing Management.

-Manage leasing period for each duty car.

-Manage and utilize duty car inventory.

-Coordinate with user and vendor to order, extend period (if needed), terminate lease agreement.

-Coordinate and manage handover process to user.

-Provide fuel usage report for each function under Region Thailand

-Fuel Card management, new registration, renewal, termination.

-Invoicing process and cost allocation to end user.

  • Office supply purchasing such as stationary, business card e.g.

-Support for General require at Head office.

-Receive PR è select vendor è PO è goods received by user è payment process.

-Sourcing vendors with specific requested such as employees gift for special event e.g.

  • Other tasks as per assignments

Knowledge and Skills Required:

Knowledge

  • Knowledge of operation of standard office equipment

  • Knowledge of administrative procedures and systems such as filing and record keeping

  • Knowledge of principles and practices of basic office management

  • Problem assessment and problem solving

  • Information gathering and information monitoring

Skills

  • Planning and organizing

  • Prioritizing

  • Computer skills and knowledge of relevant software

  • Communication skills - written and verbal

Main Competence Requirement:

  • Planning and Time management

  • Customer focus

Qualification:

  • Bachelor's degree in business admin or related field.

  • Minimum 1-3 years of experience in Human resources or any related field

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Office Support Specialist

฿180000 - ฿250000 Y LEARN Corporation Public Company Limited

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Job Description

About LEARN Corporation & EduSmith

LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others—advancing Thai society together. Our dream is to serve as a private "ministry of education," upgrading education nationwide and preparing every learner for the future.

EduSmith, a key member of LEARN ecosystem, is a study-abroad consultancy staffed by advisors and teachers who have graduated from leading universities in the United States and United Kingdom. We deliver test-preparation courses and personalized guidance for students seeking admission to boarding schools, undergraduate programs, and graduate degrees overseas. Believing in each learner's unique, long-term potential, EduSmith tailors every program to individual interests, abilities, and goals.

Join us and help students shape their futures.

What You'll Drive
  • Manage the relations between parents/students and EduSmith: manage office phone and email.
  • Arrange meeting timetables between students and EduSmith educators. Remind students and parents about upcoming meetings.
  • Manage the use of office space for the classes and private sessions.
  • Prepare books, exams, as well as other materials that are necessary for class operations.
  • Support the management team and EduSmith educators on day-to-day issues as necessary.
  • Assist in EduSmith's marketing events.
  • Classroom management: facilitate classes throughout the year.
  • Internal communications: assist in the communication with teachers, counselors, students, and parents when needed.
  • Provide support to primary counselors and academic mentors in their work, including document management, document check, exam score reporting.
  • Proctor practice exams.
  • Build up and maintain database of student profiles and results, college admission requirements, etc.
  • Coordinate assigned tasks and solve unexpected problems.
  • Plan the operation for assigned task and make sure the tasks are done within deadline.
What You'll Bring
  • Excellent English Communication.
  • Excellent coordination skill.
  • Service-minded and responsible.
  • Work well under pressure.
  • Being a collaborative team player.
  • Strong software skills including Microsoft Office, Word, Excel, PowerPoint, and Google Suite skills.

Working days and hours: Saturday - Wednesday, 09:00 - 18:00 hrs.

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Office Administration Professional 1

฿150000 - ฿250000 Y CTS

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Job Description

Job Purposes

Perform daily activities for organizational office administration in managing, organizing, coordinating, and developing procedures and communication protocols, inventory control, and task delegation, to ensure organizational effectiveness in operations

Key Roles and Responsibilities

  • Execute day-to-day administrative task, including office equipment, stationary, office supplies, canteen, housekeeping, security guard, gardener and driver to ensure effectiveness
  • Resolve troubleshooting and facilitate internal departments to support the operations of the organization
  • Purchase office supplies and equipment aligning with budget plan to minimize costs and meet the organization's business needs
  • Coordinate with related team and functions to create mutual understanding in administrative operations
  • Make and analyze summary reports of overall office administration to propose to the direct supervisor and improve the performance of the team
  • Perform other responsibilities as assigned

Qualifications

  • Bachelor's degree in related field
  • Minimum of 0-3 years' experience in related field
  • Have knowledge in office management or administration
  • Have excellent time management skills
  • Be able to multi-task and prioritize work

Additional Information

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Head Finance and Office Administration

฿900000 - ฿1200000 Y Child's Dream Foundation

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Job Description

Your duties and responsibilities include but are not limited to:

Financial Management & Reporting

  • Prepare monthly financial reports and manage departmental budgets for the Regional and the Country Office in Thailand
  • Monitor budgets and expenditures to ensure compliance with the organisation's policies, procedures and relevant laws and regulations
  • Maintain accurate accounting for all financial transactions, including cross-legal entity transactions and allocation of shared expenses
  • Lead multi-currency cash management and banking operations, including monitoring liquidity, update FX rates and reconciling of bank accounts
  • Manage organisational credit card expenses, ensuring timely top-ups, proper documentation
  • Conduct monthly cash counts to ensure accuracy, accountability, and compliance with internal financial controls
  • Maintain proper accounting systems and support annual external audits across legal entities
  • Ensure timely and accurate recording of donations in the accounting system and oversee the management of in-kind donations to ensure they are effectively utilised for the maximum benefit of the intended beneficiaries, in alignment with organisation objectives

Administration & Operations

  • Oversee logistics, accommodations, and assets to ensure operational efficiency
  • Plan and coordinate staff events, ensuring effective use of resources and successful execution
  • Maintain a professional, safe, and collaborative office environment
  • Manage office site maintenance, repairs, and service coordination.
  • Oversee administrative tasks, including documentation, filing, correspondence, and support to other departments as needed
  • Maintain relationships with banks and other financial institutions

Human Resources Support

  • Support payroll processing to ensure accurate and timely salary payments in compliance with local labor regulations
  • Manage the staff welfare benefits, including annual health checks, health insurance, and travel insurance, ensuring timely enrollment and renewals
  • File Social Security and personal taxes on time, requiring proficiency in the SVS tax program
  • Ensure timely payment of the Workmen's Compensation Fund

We are seeking for a person who meets the following criteria:

Education and work experience

  • A strong interest in working for an NGO and to contribute to our vision and mission
  • A bachelor's degree in Finance, Accounting, Business Administration, or equivalent education
  • Minimum of 10 years of work experience in financial and administrative management, including 5 years in the leadership role in NGO or international development context

Hard skills

  • Advance knowledge of financial management, accounting, budgeting and banking operations
  • Proficiency in accounting software (e.g., QuickBooks, SunSystems, Sage, or similar)

Soft skills

  • Proven leadership skills to form a working environment
  • Demonstrate the ability to accept, implement and give constructive feedback
  • Excellent communication and interpersonal skills
  • Excellent analytical skills and drive for constant development
  • Great attention to detail and a critical mind
  • Excellent organisational and time-management skills
  • Positive attitude, open-mind, and being approachable
  • High level of integrity and commitment to transparency and accountability

Language skills

  • language skills
  • Proficient written and spoken English language skills are required

What we offer:

  • A full-time position in our office in Chiang Mai, Thailand
  • A multicultural working environment with more than 14 nationalities in the region
  • A working culture based on trust, constant exchange, lean hierarchy, and constant learning and development
  • Salary will be based on relevant work experience, skills, and knowledge, and includes both monetary and non-monetary benefits

Did we spark your interest? Wonderful Please apply in English with your motivational letter, resume, salary expectations, university transcripts, and two references. The application deadline is 31st October Submit your application here:

We will of course confirm that we have received your application and we will only get in contact with you again if you are selected for an interview.

The application deadline is 31st October 2025.

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Office Administration/ Administrative Assistant Manager

฿900000 - ฿1200000 Y HRnet One Executive Recruitment (Thailand) Ltd.

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Job Description

Position: Office Administration/ Administrative Assistant

Location: Samut Sakorn, Thailand

About Company Profile:

One of Asia leading building material product companies, specializing in service, processing and installation.

Job scope:

This role will bea proactive and detail-oriented Office Administrator who will be based at factory in Samut Sakhon. The ideal candidate will have experience in administrative work, good computer skills, and the ability to coordinate with both internal teams and external clients.

Key Responsibilities:

  • Prepare and maintain documents, reports, and records in both digital and physical formats
  • Create and update PowerPoint presentations and workflow documents
  • Handle incoming phone calls and direct them appropriately
  • Manage daily office operations, including supplies and administrative needs
  • Coordinate with the production team and ensure client updates and requirements are communicated clearly
  • Maintain accurate and timely records of production reports, shipment updates, and general information
  • Ensure the office area is organized and information is properly filed and accessible

Qualifications:

  • Bachelor's Degree or higher in Business Administration, HR or any related fields
  • A minimum of 3 years of experience in administrative function/ management in related business industry (candidates who has direct experience in manufacturing industry are advantage)
  • Previous experience in administrative or office support roles preferred
  • Proficient in Microsoft Office, especially PowerPoint and Word
  • Good written communication in English
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HR & Office Administration Team Lead/Assistant Manager

฿900000 - ฿1200000 Y Private Advertiser

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Job Description

Key Responsibilities:

Management & Leadership:

  • Establish, implement, and continuously refine company policies, SOPs, and procedures to ensure consistency, quality, efficiency, and compliance across all business functions.
  • Foster interdepartmental collaboration and alignment to achieve strategic organizational goals.
  • Lead change management initiatives and drive a culture of accountability, innovation, and high performance.
  • Provide clear direction, coaching, and mentorship to managers and team members to strengthen leadership capability across the organization.
  • Monitor business performance and identify opportunities to optimize processes, resources, and structures for maximum impact.

Employee Life Cycle Management:

  • Manage end-to-end HR functions including recruitment, onboarding, performance management, appraisal, payroll, attendance, employee relations, internal communications, and offboarding.
  • Implement and ensure adherence to HR policies and procedures within the Thailand office, aligning with local labour laws and company guidelines.
  • Administer employee benefits programs specific to Thailand, ensuring compliance with local regulatory requirements and educating employees on their entitlements.
  • Ensure all HR processes are accurately documented, compliant, and aligned with company policies and legal requirements whilst ensuring data integrity and confidentiality.
  • Ensure strict compliance with data protection regulations relevant to Thailand, safeguarding employee information.
  • Generate regular HR reports for Thailand operations, providing insights on key metrics such as recruitment, retention, and employee relations.
  • Act as a key partner in building strong employee relations by addressing workplace issues, promoting engagement, fostering a positive organizational culture, and escalating complex issues to senior HR management as needed.
  • Act as a liaison between the local Thailand team and regional/global HR functions.

Performance appraisal & Employee Engagement:

  • Conduct performance appraisal processes, identify employee performance and development needs, and propose targeted training or improvement plans.
  • Ensure appraisal processes are aligned with business objectives and employee development.
  • Design, plan, and execute activities, programs, and initiatives aimed at fostering team bonding, recognizing employee contributions, and enhancing overall workplace satisfaction.
  • Ensure all engagement activities are delivered seamlessly and professionally, with clear ownership and accountability at every stage.

Payroll & Budget Management:

  • Prepare and process monthly payroll accurately and on time and maintain and update employee compensation records, tax data, and benefits.
  • Manage year-end tax processes and employee income statements (e.g. PND1, PND91 in Thailand).
  • Develop and monitor HR department budgets and forecasts also prepare annual HR and personnel cost budgets and support financial planning for recruitment, training, and employee welfare programs.
  • Track and report on headcount, compensation, and benefit expenditures.
  • Maintain proper documentation, filing, and record-keeping processes to meet audit and financial reporting requirements.

Talent Acquisition & Employer Branding:

  • Drive a long-term talent acquisition strategy by proactively anticipating future workforce needs aligned with business objectives.
  • Lead and oversee recruitment processes from job postings to interviews, and coordinate new employee onboarding and orientation specifically for the Thailand team.
  • Utilize multiple recruitment channels, continuously exploring and evaluating new, innovative sourcing platforms to expand talent reach.
  • Develop and maintain a talent pipeline through relationship-building with high-potential candidates for current and future opportunities.
  • Strengthen and leverage employer branding initiatives to position the company as an employer of choice to attract top-tier talent.

Office Management:

  • Oversee the upkeep, cleanliness, and maintenance of office areas and facilities, including rental management, repairs, and equipment servicing.
  • Ensure security measures are in place to protect employees, visitors, and company property.
  • Coordinate with vendors and service providers to ensure timely completion of repairs, maintenance, and facility-related tasks.

IT Support & Coordination:

  • Assist and coordinate with the IT department to support the setup, maintenance, and allocation of IT hardware and software across the organization.
  • Facilitate smooth IT-related operations, especially in relation to onboarding, licensing, and equipment readiness.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Proven experience 7 years above in human resources and office administration roles, with a demonstrable track record in a leadership or supervisory capacity.
  • In-depth knowledge of Thailand HR policies, local labour laws, and regulatory compliance.
  • Strong organizational, multitasking, creative and team leadership skills.
  • Excellent communication and interpersonal skills, with the ability to effectively resolve conflicts and build strong relationships.
  • Fluent in spoken and written English and Thai to effectively communicate with both local and international stakeholders. Alternatively, fluency in spoken and written Chinese and Thai is welcomed.
  • Proficiency in MS Office and HRIS tools.
  • Ability to work independently, make sound decisions, and take initiative in a fast-paced environment.
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Office & Sales Coordination Specialist (m/w/d)

฿900000 - ฿1200000 Y Colina Natur - Koh Samui

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Job Description

Office & Sales Coordination Specialist (m/w/d)

Focus: International Client & Partner Management, Social Media

Company: COLINA NATURE Company Limited

Projects:

Location: Bang Po, Koh Samui, Thailand

Employment Type: Full-Time

Start Date: Immediately / As soon as possible

Your Opportunity at COLINA NATURE on Koh Samui: We are looking for an experienced professional with a valid Work Permit

COLINA NATURE is an established 
Property Developer and Promoter

based in Bang Po, Koh Samui. We specialize in developing and marketing high-quality real estate projects to an 
international clientele

(Europe, Asia). We are urgently seeking an experienced, highly skilled, and multilingual individual to join our back-office team.

Your Role & Responsibilities:

As a central coordinator for international sales and local execution, your tasks will be diverse and highly responsible:

  1. International Client Management:
     Serve as the primary contact for international clients and prospects (written and verbal communication in English).
  2. Sales Organization:
     Coordinate administrative and organizational processes related to international sales and construction workflows.
  3. Partner & Broker Liaison:
     Maintain intensive contact with 
    Real Estate Brokers
     and sales partners globally; manage the international network and handle documentation.
  4. Digital Presence:
     Create and manage content for our 
    Social Media channels (Facebook & Instagram)
     for international project promotion.
  5. Essential Local Coordination:
     
    Translation and coordination tasks
     with local Thai suppliers, contractors, and government offices.
  6. Document Management:
     Prepare property brochures, presentations, and meticulously maintain client and partner data.

Your Profile – What we expect:

  1. No formal education is required,
     but 
    proven, multi-year professional experience
     in relevant areas (Sales Assistance, Client Support, Back-Office) is mandatory.
  2. Core Experience:
     Demonstrable practical experience gained working in a 
    Real Estate Brokerage
     or a property developer's back-office is 
    obligatory
    .
  3. Language Skills – Our Requirement:
  4. Fluent English
     (written and spoken) for international client communication.
  5. Fluent Thai
     (written and spoken) is essential for local business coordination.
  6. Knowledge of German is NOT required.
  7. Legal Status (Mandatory): You are currently living in Thailand and possess a valid Work Permit.
  8. High proficiency and practical experience in commercial use of 
    Social Media (Facebook, Instagram)
    .
  9. Excellent organizational skills, intercultural competence, and a proactive, highly self-motivated working style.
  10. Proficiency with MS Office and CRM systems.

What COLINA NATURE Offers You:


  1. full-time position
     with responsible and varied tasks in an attractive location.
  2. An 
    interesting base salary
     supplemented by an 
    attractive, performance-based commission/bonus.
  3. Work in a collaborative, multicultural team with clear structures and short decision-making paths.
  4. Active involvement in shaping our international market activities.

Are you ready for this exciting challenge at COLINA NATURE?

We look forward to receiving your complete application (cover letter, CV detailing relevant professional experience, copy of your valid Work Permit, references) stating your salary expectations (base salary) and earliest possible start date via email.

COLINA NATURE Company Limited

Location: Bang Po, Koh Samui, Thailand

Contact Person: Mr. Arnold

Email: 
-

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Front Office Management Trainee

฿250000 - ฿450000 Y Accor

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Job Description

Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description
THE POSITION
To manage the operations of Front Office by ensuring product and service quality standards are met.

Key Responsibilities
Guest Service & Operations

  • Supervise all front office functions, ensuring guests receive prompt, personalized, and professional service.
  • Oversee guest arrival and departure experience, giving priority attention to VIPs, repeat guests, and loyalty members.
  • Maintain high standards in appearance, hygiene, and conduct across the department.
  • Ensure daily accuracy of room inventory and manage upgrades and special requests.
  • Handle system recovery procedures and interpret front office reports/statistics.

Team Leadership & Development

  • Lead and motivate the Front Office team to achieve service excellence.
  • Conduct regular departmental meetings and performance reviews.
  • Support recruitment and onboarding in collaboration with T&C.
  • Identify training needs and implement programs for continuous development.
  • Provide coaching, guidance, and disciplinary support where necessary.

Financial & Strategic Management

  • Drive occupancy, ADR, and revenue through effective room management and upselling techniques.
  • Collaborate with the Finance team on budgeting, cost control, and forecasting.
  • Monitor marketing efforts within the Front Office, ensuring alignment with brand strategies.
  • Collaboration & Compliance
  • Maintain strong interdepartmental relationships to enhance the guest journey.
  • Conduct routine inspections to ensure upkeep of facilities and equipment.
  • Ensure compliance with safety, security, and OH&S policies.
  • Log incidents and maintain confidentiality of guest information at all times.

Qualifications

  • Proven experience in a fast-paced, customer-focused environment
  • Previous hospitality experience is highly preferred
  • Proficiency in Opera or similar property management systems
  • Excellent communication skills with fluency in English; additional languages are a plus
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and prioritize in a dynamic environment
  • Sales-driven mindset with a talent for upselling
  • Flexible schedule with availability to work shifts, weekends, and holidays
  • Tech-savvy with the ability to quickly learn new systems
  • Professional appearance and positive attitude
  • Empathetic approach to guest concerns and complaints
  • Bachelor's degree in Hospitality Management or related field is a plus

Additional Information

Your Team And Working Environment
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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