3 On Call jobs in Thailand
Call Agent
Bangkok, Bangkok
United Overseas Bank (Thai) Public Company Limited
Posted today
Job Viewed
Job Description
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The **Technology and Operations **function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The **Technology and Operations **function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:
This advertiser has chosen not to accept applicants from your region.
0
Resort Call Agent
Holiday Inn
Posted today
Job Viewed
Job Description
**Holiday Inn Vana Nava Hua Hin**
With panoramic views of the Gulf of Thailand, Holiday Inn Resort Vana Nava Hua Hin is the first Holiday Inn water park resort in Asia, located in the popular seaside getaway of Hua Hin, Thailand.
At Holiday Inn® our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.
We love the individual talents, interests and dreams that make you who you are. And because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have room to be yourself.
**JOB OVERVIEW**
Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand.
**DUTIES AND RESPONSIBILITIES**
- Process all incoming and outgoing calls accurately and courteously
- Records and controls accurately wake up calls
- Pages guests in co-operation with concerned departments
- Records all entries on traffic sheets
- Assists guests with international calls and directory queries
- Calls guests by name whenever possible
- Pages staff member when requested
- Abides by principles of guest privacy
- Handles guests needs or requests and reports complaints to the Telephone Supervisor
- Report on logbook daily
- Bill call costs
- Aware of local telephone listings and frequently dialed numbers
- Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
- Advises defects on switchboard equipment to Supervisor
- Maintains a clean work environment
- Attends to all guest queries and requests promptly
- Maintains detailed knowledge of the Hotel’s fire, life and safety system
- Maintains detailed knowledge on the Emergency Response Team and workings of the telephone room in this regard
- Maintain Hotel Information
**QUALIFICATIONS AND REQUIREMENTS**
**Required Skills**:
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Able to read and write English
- Proficient in the use of Front Office System
**Qualifications**
- High School or Vocational Certificate in Business Management, Business Study or equivalent
**Experience**
- 1 year experience in customer service or switchboard operator.
**BENEFIT**
In return, you can look forward to a competitive salary and benefits package including;
- 5-day workweek.
- Duty Meals.
- Laundered Uniforms.
- Accommodation - fully furnished studio room.
- Group life insurance and health insurance.
- Provident Fund / Social Security contributions.
- Annual leave.
- Annual Physical Health Check.
- Learning and Development Program.
- Worldwide IHG® Employee Room Rate Program.
With panoramic views of the Gulf of Thailand, Holiday Inn Resort Vana Nava Hua Hin is the first Holiday Inn water park resort in Asia, located in the popular seaside getaway of Hua Hin, Thailand.
At Holiday Inn® our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.
We love the individual talents, interests and dreams that make you who you are. And because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have room to be yourself.
**JOB OVERVIEW**
Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand.
**DUTIES AND RESPONSIBILITIES**
- Process all incoming and outgoing calls accurately and courteously
- Records and controls accurately wake up calls
- Pages guests in co-operation with concerned departments
- Records all entries on traffic sheets
- Assists guests with international calls and directory queries
- Calls guests by name whenever possible
- Pages staff member when requested
- Abides by principles of guest privacy
- Handles guests needs or requests and reports complaints to the Telephone Supervisor
- Report on logbook daily
- Bill call costs
- Aware of local telephone listings and frequently dialed numbers
- Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
- Advises defects on switchboard equipment to Supervisor
- Maintains a clean work environment
- Attends to all guest queries and requests promptly
- Maintains detailed knowledge of the Hotel’s fire, life and safety system
- Maintains detailed knowledge on the Emergency Response Team and workings of the telephone room in this regard
- Maintain Hotel Information
**QUALIFICATIONS AND REQUIREMENTS**
**Required Skills**:
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Able to read and write English
- Proficient in the use of Front Office System
**Qualifications**
- High School or Vocational Certificate in Business Management, Business Study or equivalent
**Experience**
- 1 year experience in customer service or switchboard operator.
**BENEFIT**
In return, you can look forward to a competitive salary and benefits package including;
- 5-day workweek.
- Duty Meals.
- Laundered Uniforms.
- Accommodation - fully furnished studio room.
- Group life insurance and health insurance.
- Provident Fund / Social Security contributions.
- Annual leave.
- Annual Physical Health Check.
- Learning and Development Program.
- Worldwide IHG® Employee Room Rate Program.
This advertiser has chosen not to accept applicants from your region.
1
Patient Care Liaison - Thailand
Bangkok, Bangkok
Axios International
Posted today
Job Viewed
Job Description
The **Patient Care Liaison (PCL) **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based.
**Duties and Responsibilities**
- Effectively assist the Patient Care Leader in managing a drug access program(s) by liaising with hospitals, and pharmacies, and patients.
- Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines.
- Ensure that current patients receive their drugs quickly and efficiently.
- Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program.
- Maintain and update electronic program files, including patient and quality assurance data.
- Conduct administrative duties for the office.
- Attending and completing Adverse Event Reporting and product trainings provided by the client.
**Relationships**
- Work closely with program team members
- Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff
**Competencies**
- Application of job Knowledge
- Concern for Order and Quality
- Adaptability and flexibility
- Dependability
- Teamwork
**Educational Background and Experience**
- A degree in Scientific or Healthcare related degree
- 1 to 2 years working experience in a healthcare or scientific field or NGO is ideal
- Good command of both spoken and written English.
- Experience in data monitoring and management is an advantage
- Experience coordinating and handling logistics/supply chain is a plus
- Experience in customer service management is a plus
- In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also an advantage
**Job Circumstances**
- The position is based in our Thailand Office and it does entail frequent travel to Clients, partners and Pharmacies which may be outside your designated region.
- Flexibility in ability to travel as well as working hours is essential.
**Duties and Responsibilities**
- Effectively assist the Patient Care Leader in managing a drug access program(s) by liaising with hospitals, and pharmacies, and patients.
- Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines.
- Ensure that current patients receive their drugs quickly and efficiently.
- Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program.
- Maintain and update electronic program files, including patient and quality assurance data.
- Conduct administrative duties for the office.
- Attending and completing Adverse Event Reporting and product trainings provided by the client.
**Relationships**
- Work closely with program team members
- Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff
**Competencies**
- Application of job Knowledge
- Concern for Order and Quality
- Adaptability and flexibility
- Dependability
- Teamwork
**Educational Background and Experience**
- A degree in Scientific or Healthcare related degree
- 1 to 2 years working experience in a healthcare or scientific field or NGO is ideal
- Good command of both spoken and written English.
- Experience in data monitoring and management is an advantage
- Experience coordinating and handling logistics/supply chain is a plus
- Experience in customer service management is a plus
- In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also an advantage
**Job Circumstances**
- The position is based in our Thailand Office and it does entail frequent travel to Clients, partners and Pharmacies which may be outside your designated region.
- Flexibility in ability to travel as well as working hours is essential.
This advertiser has chosen not to accept applicants from your region.
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