24 On Site Manager jobs in Thailand

Project Management Officer

Bangkok, Bangkok AccorCorpo

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Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

**Job Description**:
As part of the entity "Tech For Teams," we are seeking a PM/PMO profile to assist us in developing new processes encompassing committee work, planning, budgeting, and processes quality. This profile will also be responsible for managing projects to ensure the proper methodology is followed and the delivery quality is maintained.
- Departmental Budget Management/Construction: Budget management, preparation, submission, and monitoring of orders, monthly and quarterly reviews, etc.
- Interface with Governance, Finance, Controlling, and Purchasing teams
- Reporting to business stakeholders on financial and delivery quality aspects
- Preparation of steering committee meetings and project committee meetings
- Staffing, capacity, and planning monitoring, reporting, alert if needed
- Administrative tasks (orders, consultant management, etc.)
- Delivery Excellence, including the implementation of necessary Key Performance Indicators (KPIs) for monitoring.

**Qualifications**:

- 5+ years’ experience within a multi-national hospitality industry
- 2+ years’ experience within Hospitaility products
- A Bachelor’s degree or MBA in computer science, software engineering, IT or related field
- Excellence skills in Microsoft Office Suite (Excel, PowerPoint, Forms)
- Strong experience in managing Financial data, capacity planning and reporting.
- Experience in Service Now (PPM module, dashboard)
- Fluent in English and French will be preferable.
- Autonomous
- Result oriented
- Collective spirit
- Good communication
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IT Project Management Office

SC Asset Corporation Public Co., Ltd.

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Hybrid Working ( WFA 2 วัน เข้าออฟฟิศ 3 วัน).
Experience in IT Enterprise Project.
PMO Specialist.
PMO Specialist provides deep domain expertise in the core project execution methodologies: Project Management; including but not limited to, Planning, Collaborating with Internal and External Stakeholders and Risk Management for all related IT Infrastructure projects. PMO keeps documentation on projects and offers direction and key metrics in the execution of the projects under its governance.
The role is comprehensively responsible for pre-project, initiation, execution, documentation, closeout with lessons learned to the implementation of projects within the organization. In addition, the PMO Specialist will manage all the processes smoothly, create jobs to be done and ensure that they are followed and achieved on time.

**Responsibilities / Scope of Works**:
Design projects including set goals/target, scope, plan, methodology, tasks, risks & issues, mitigation and deliverables to ensure the success of each project.
Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, quality, resource capacity and deadlines.
Manage dependencies and proposing resolutions.
Identify emerging risks and develop mitigating actions.
Escalate risks and issues to relevant stakeholders.
Provide challenge / Review of Deliverables prior to submission to Management and Project Group.
Deal with issues and risks escalated by Project Managers, Partners and workstream leads.
Identify potential challenges before they materialize.

**Prepare accurately & effective documents for entire projects**: Proposal/Pitching, Memo, Deliverables, Report, etc.
Conduct research and analysis to collect required data and information, as well as analyze findings and prepare research reports.
Designing, developing and deploying modular cloud-based systems. Experience with CI/CD systems, SysOps. Azure, AWS, and GCP certifications preferred.
Perform other related tasks related to project and team execution as per assigned.

**Qualifications**:
At least Bachelor s degree with an outstanding record of academic achievement.
PMP designation preferred, but not required.
Proactive, efficient, inquisitive, solution and delivery-oriented mindset with a love of details and solving problems.
Ability to engage IT teams and all working team members to deliver projects and ability to work effectively with people at all levels in an organization.
Logical thinker, analytical capability in analyzing alternate scenarios, communicating and proposing solutions.
Excellent verbal and written language skills and communication skills in Thai and English.
Minimum 3 years of overall experiences out of which at least 1 year of experience in Enterprise Project work.
Flexible personality and comfortable with dynamic situations and able to respond fast and effectively.
Extensive experience in using PMO Tools (e.g., Asana, Kissflow, Airtable, Microsoft 365).
Coachable, enjoy learning and setting high standards.
Hybrid Working (WFA 2 วัน / เข้าออฟฟิศ 3 วัน).
Co working Space.
ฟิตเนต.
ประกันสังคม / ประกันสุขภาพ / ประกันชีวิต / ประกันอุบัติเหตุ.
กองทุนสำรองเลี้ยงชีพ.
โบนัสประจำปี.
วันลาพักร้อน เมื่อผ่านทดลองงาน.
วันหยุดพิเศษในเดือนเกิด.
ตรวจสุขภาพประจำปี.
เงินช่วยเหลือสมรส / เงินช่วยเหลือฌาปนกิจ.
การเดินทาง

**BTS**: สถานีพหลโยธิน24, ห้าแยกลาดพร้าว

**MRT**: สถานีพหลโยธิน
บริการเรียกรถบริเวณผ่าน App MuvMi.
ติดตามข่าวสารจาก SC ASSET ได้ที่.

**Job skills required**: Project Management, Management, English, Thai, Research
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MGR II PROJECT MANAGEMENT ENGINEERING

Lamphun, Lamphun TE Connectivity

Posted 2 days ago

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MGR II PROJECT MANAGEMENT ENGINEERING
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and onLinkedIn, ( Facebook, WeChat, ( Instagram andX (formerlyTwitter). ( Our core values are **integrity, accountability, inclusion, innovation and teamwork** .
**Job Overview**
TE Connectivity's Project Management Engineering team specializes in NPI projects management, collaborating with Project Manager, Product Management, Sales, Quality, Manufacturing, Finance, and other TE functions to ensure projects meet financial targets, delivery timelines, and customer expectations. Core responsibilities include: developing project tooling plans; driving efficient execution of program initiatives; identifying resource bottlenecks and coordinating with leadership to resolve them; and adhering to LeanPD processes to ensure full-cycle project control and value delivery.
**Job Requirements**
+ Manages new product development (NPD) projects and sustaining projects for the DDN Business Unit.
+ Team Empowerment & Development: Mentor, develop, and motivate subordinates to foster a workplace that supports professional growth at all levels. Design training and capability-building processes/modules to promote the adoption of project management best practices.
+ Organizational Effectiveness Optimization: Resolve people/function-related issues to achieve departmental performance goals and retain key talent.
+ Project Monitoring & Course Correction: Regularly review key project progress, provide feedback to Project Execution Junior Engineers (PJE) to keep initiatives aligned with objectives, and maintain close communication with cross-functional leaders to identify high-level bottlenecks, risks, and opportunities. Lead the creation of action plans, monitor their implementation, and track results.
+ Key Project Leadership: Provide strategic guidance for critical projects (e.g., kick-offs) to ensure alignment with organizational goals.
+ Process & System Development: Collaborate with senior management to design localized processes and systems that enhance project management efficiency across the organization. Ensure site-level processes/systems comply with global guidelines and procedures.
+ Data-Driven Performance Management: Prepare monthly departmental performance reports (including KPI analysis and key initiative updates), contribute to operational planning, and drive implementation of improvement measures.
+ Resource & Compliance Oversight: Lead budget preparation, headcount planning, and dynamic cost control. Monitor adherence to policies, procedures, and relevant regulations.
**What your background should look like**
+ Bachelor's degree or higher.
+ Experience: 10+ years of project management experience (with 5+ years of team management experience); proven track record in identifying, defining, and resolving complex, system/process-hidden challenges.
+ Problem-Solving Skills: Ability to systematically analyze and address implicit, non-obvious issues within existing systems or processes.
+ Industry Knowledge: Familiarity with cable assembly manufacturing processes.
+ Soft Skills: Exceptional cross-functional coordination and organizational abilities; strong multi-team communication skills; willingness to travel frequently.
+ Language Proficiency: Fluent in English and local language (both spoken and written).
+ Values Alignment: Demonstrates commitment to TE's core values: Integrity, Accountability, Teamwork, and Innovation.
**Competencies**
SET : Strategy, Execution, Talent (for managers)
Location:
Lamphun, 51, TH, 51000
City: Lamphun
State: 51
Country/Region: TH
Travel: 25% to 50%
Requisition ID:
Alternative Locations:
Function: Project Management
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Project Management Manager - Singapore, Malaysia & Indirect Countries

GE HealthCare

Posted 2 days ago

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**Job Description Summary**
The HPM Leader is responsible for delivering Project Management & installation execution excellence, high levels of customer experience and enabling revenue execution to plan. The leader will be responsible for creating and delivering an industry leading customer experience and a clear competitive advantage. HPM Leader will develop and lead a team of Project Managers while driving implementation of project management & installation processes ensuring timely and quality installations. The role will drive cross-functional engagement to ensure that equipment installations are delivering best of its services in delighting the customer
**Job Description**
**Essential Responsibilities**
+ Lead Healthcare Project Management (HPM) team in Singapore, Malaysia & Indirect Countries to deliver excellence in "wing to wing" project management services including design, construction, as needed and installation activities.
+ Ensure team adheres to EHS, quality, regulatory and controllership requirements including timely completion of trainings also.
+ Understand revenue recognition guidelines & enables delivery to target for the region.
+ Accountable for driving a process focused approach which delivers backlog execution, quality, and predictable results by deploying Daily Management System ( DMS)
+ Drive process excellence delivering productivity in HPM & install cost, install cycle and ensure connectivity at install.
+ Ensure customer focus and responsiveness to escalations regarding implementation issues.
+ Cultivate relationships with Sales, Product, OTR, service operation and technical team to ensure smooth execution.
+ Drive continuous improvement and simplification activities by identifying areas of improvement and driving actions.
+ Provide site planning & design solutions to customer with assistance from design & install teams. Read, interpret & analyze the layouts for effective customer communication & feedback
+ Manage relationships with customer & internal stakeholders for effective collaboration & to ensure execution as per agreed schedules
+ Drive culture of milestone management, utilizing updated systems & tools
+ Grow culture of customer centric project management teams, accountable to delivering results.
**Quality Specific Goals:**
+ Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
+ Complete all planned Quality & Compliance training within the defined deadlines
**Qualifications/Requirements**
+ Graduate Degree in Engineering from a reputed institute
+ Professional experience of 10+ years in project management / Installation / service function having people management, project execution and customer handling experiences.
+ Certified PMP with hands on experience with tools like MS-Project
+ Experienced in site planning role at both designing and execution
+ Must have the basic knowledge and understanding of project scheduling & execution
+ Candidate should have solution-oriented approach with customer focus
+ Commitment to quality and cost reduction in projects.
+ Technical background: knowledge in electricity, mechanics, physics, civil works, building trade, CAD.
+ Problem solving expertise.
+ Good communication and presentation skills
**Desired Characteristics**
+ Lean Expertise, including Lean Six Sigma process methodology.
+ Ability to energize, develop and build rapport at all levels within the organization.
+ **Proven ability to execute, multi-task, and deliver on commitments** **#LI-SE**
**Additional Information**
**Relocation Assistance Provided:** No
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Technician, Facility Management Team

Chon Buri, Chonburi NTT America, Inc.

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**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Skilled Critical Facilities Maintenance Technician has a substantial understanding of their role and applies their knowledge and skill to carry out their responsibilities relating to the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.
This role maintains and follows the processes that maximize customer uptime in the most cost-effective way. This role also ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.
The Skilled Critical Facilities Maintenance Technician acts as an informal team leader, fostering a collaborative and innovative team culture focused on achieving operational excellence.
**Key responsibilities:**
+ Develops creative approaches to keeping operational costs to a minimum, improves efficiency, and implements new strategies. Systems of responsibility include -
+ O Mechanical responsibilities include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
+ O Electrical responsibilities include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
+ O Fire Life Safety responsibilities includes wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
+ Tests performance of electromechanical assemblies and electronic voltmeters.
+ Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
+ Inspects parts for surface defects.
+ Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
+ Aligns, fits or assembles component parts, using hand or power tools.
+ Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include - Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.
+ Analyses systems to ensure best practices for both internal and external customers.
+ Provides feedback to relevant teams on the effectiveness of existing standards and processes.
+ Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
+ Works with relevant teams to track and complete an aggressive preventive and predictive maintenance program.
+ Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
+ Manages systems to avoid unplanned customer-impacting events.
+ Works with relevant teams to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
+ Performs other duties as assigned.
**Knowledge, Skills and Attributes:**
+ Understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following - electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems.
+ Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
+ Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
+ Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems.
+ Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal.
+ Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including -
+ O Chilled Water Systems
+ O Large Centrifugal Chillers
+ O Cooling Towers
+ O Heat Exchangers
+ O Water Treatment Systems
+ O VFD's and Pumps
+ O HVAC equipment
+ O CRAC/CRAH's
+ O Humidification Systems
+ O Water heaters
+ O Water/Air filters
+ O BMS and PLC Controls
+ O Emergency Standby Diesel Generator Systems
+ O Fuel/Oil systems
+ O 480/277 and 208/120 electrical generation and distribution
+ O Static UPS Systems
+ O Double Interlock Pre-Action Systems
+ Proficient with MS Office Suite (Word, Excel, PowerPoint, Project).
+ Ability to communicate effectively with customers and internal staff and effectively work in team environment
+ Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
+ Ability to learn quickly and address issues as they arise during normal working hours or after hours.
+ Ability to logically analyze and solve problems.
+ Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.).
+ Ability to operate electrical tools such as a multi-meter or infrared camera.
+ Ability to operate a forklift.
+ Possess critical thinking and complex problem-solving skills
**Academic qualifications and certifications:**
+ Relevant high school diploma or equivalent required.
+ Relevant advanced qualification or equivalent work-related experience required.
+ CPR/First Aid and NFPA70E Certification (can be gained during course of employment).
+ Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required.
**Required experience:**
+ Solid demonstrated experience in a similar role gained within a data center facilities environment
+ Solid demonstrated experience in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant)
+ Relevant demonstrated experience as a critical facilities maintenance team leader
+ Solid demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including -
+ O Chilled Water Systems
+ O Large Centrifugal Chillers
+ O Cooling Towers
+ O Heat Exchangers
+ O Water Treatment Systems
+ O VFD's and Pumps
+ O HVAC equipment
+ O CRAC/CRAH's
+ O Humidification Systems
+ O Water heaters
+ O Water/Air filters
+ O BMS and PLC Controls
+ O Emergency Standby Diesel Generator Systems
+ O Fuel/Oil systems,
+ O 480/277 and 208/120 electrical generation and distribution
+ O Static UPS Systems
+ O Double Interlock Pre-Action Systems
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Property Manager (Hotel Facility Management)

Bangkok, Bangkok Reeracoen Thailand

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**Industry**: Other
- ** Job Description**:

- (Recruiting background)
Expand building management business in Thailand
This position is property management in HOTEL
(Job description)
- To manage key suppliers by building relationship with the properties, such as parking,facility,amenities etc.
- Liaise with all internal departments to manage the properties
- Willing to work on field to visit and follow up properties
- ** Requirement**:

- 【Must】
- At least 5 years experience in building/facility management,condominium management
- Good command of English

【Advantage】
- Good communication skills
- ** English Level**: Level 4 - Conversational Level
- ** Other Language**: English
- ** Working Hour**: 08:30 ~ 17:30
- ** Holiday**: (Holiday)
8 holidays per month + national holidays
- ** Benefit**:

- Transportation allowance (BTS 1,100THB / MRT 1,400THB)
- Social security
- Medical・PA insurance(after probation)
- Bonus once/year (after working 1 year)
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Facility Management and General Administration

Osotspa PCL

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We're committed to bringing passion and customer focus to the business.
To operate and monitor the operation of general administrative and facility management in responsible site to ensure good working environment and all supporting services/ activities are well-conducted aligning with standards and regulations, as well as effective and cost optimum facility and services within facility, hence enhance effectiveness, quality, security and safety of working environmentJob Description:
1.) Operate detailed work plan for general administration and facility management aligning with policies and strategies to drive facility that enhance working performance and support operations of related functions and enhance convenience and well-being of employee
2.) Implement the specifications of general administration, facilities and services aligning with strategy and plans to ensure feasibility, effectiveness, alignment and synchronization to company s culture and employee
3.) Monitor and control outsourcing services for providing overall system specifications and special recommendations as well as making key decision and monitoring in general administration and facility services regarding maintenance and repair, utilities, security service, design and engineering to ensure operational support and achieving facility management goals and targets aligning with General Administration
4.) Monitor maintenance and repair of facility & utility as per conditional and preventive maintenance plans to ensure achieving services as per regulations and maintain effective facility and safety of working environment and administrative services including office supplies and stationery, vehicle service, mail and messenger, cleaning, waste, landscape and garden to ensure all of these services are well-managed, enhance good working environment and support effective operation of functions
5.) Monitor security system and service to ensure achieving services as regulations and ensure security across facility and the operation of designing and engineering of facility working with outsourcing services to ensure achieving facility as per requirements, hence enhance company s image and reputation.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
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Management Consulting, Customer and Project

Bangkok, Bangkok PricewaterhouseCoopers Consulting Ltd.

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Identify and address client needs, actively participating in client discussions and meetings, and managing engagements.
Assess, design and implement solutions that provide measurable value to clients.
Research and analyse pertinent client, industry and technical matters and leverage your ability to problem-solve.
Write, communicate, facilitate and present cogently to and/or all levels of client and internal audiences.
Support engagement teams to provide high quality customer insights and recommendations with commercial impact.
Manage project execution and delivery, making sure the project is delivered within the agreed/guaranteed timeline and budget.
Develop customer training, engagement procedures and methodologies.
Education (if blank, degree and/or field of study not specified).
**Degrees/Field of Study required**: Bachelor Degree Degrees/Field of Study preferred: Certifications (if blank, certifications not specified).
Desired Languages (If blank, desired languages not specified).
Travel Requirements.
Not Specified
Available for Work Visa Sponsorship.
No
Government Clearance Required.
No
Job Posting End Date.
**Job skills required**: Project Management, Research
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Operations Manager

Bitkub

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Oversee daily operations duties including but not limited to processing transactions, account verifications, and overall customer s asset.
Work closely with the COO, determine values and mission, and plan for short and long-term goals.
Supervise operations team to ensure operational excellence and excellent customer services.
Develop and maintain 3rd party integrations to introduce new tooling solutions into our existing infrastructure.
Manage the recruiting, training, and performance evaluation of operations personnel to ensure an effective team.
Determine staffing requirements, work assignments, and schedules for side projects.
Generate operational reports for COO and management as needed.
Develop and maintain operational procedures and guidelines for the team.
Communicate all operating policies and/ or issues at team meetings.
Address operational issues and concerns in a timely fashion.
Evaluate current operational strategies and recommend improvements.
Collaborate with cross-functional teams in improving the operational tools and systems.
Communicate with the legal counsel and safety department to ensure all processes remain compliant with the SEC and other governmental regulations.
Qualifications.
Bachelor s degree in any related field.
Minimum 5 years of experience in Customer Experience or related functions in the management level.
Strong English communication skills.
Able to manage multicultural and diverse teams.
Strong understanding of training or operations development tools and concepts.
Solid foundation in data analyzation, root cause, and learning-need analysis by using various data sources.
Strong mindset in people development.
Project management and planning skills.
Strong mentoring and coaching skills.
Strong leadership qualities with excellent communication and interpersonal skills.
Nice to have.
**Experience in any of the following industries**: Banking, Online Payments, Cryptocurrency, or Exchanges.
Years of experience in Operation or Customer support position.
Work experience in a high-growth startup or tech company.
General understanding of KYC/AMLO requirements.
**Remark**: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/ or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
**Job skills required**: Project Management, English, Legal
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Field Operations Manager

Rayong, Rayong Honeywell

Posted 2 days ago

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**THE FUTURE IS WHAT WE MAKE IT.**
**Field Operations Manager**
**Location: Malaysia, Thailand, Vietnam, Indonesia, Singapore**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
**Join Us and Make an Impact.**
As a Field Operations Manager, your focus will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories. The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions & Services (LSS) and the broader Honeywell Process Solutions (HPS) team. This role is accountable for driving growth across all LSS service delivery modes through effective workforce planning, delivery coordination, and ensuring compliance with Honeywell and customer Quality, Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.
**Key Responsibilities**
**Customer Engagement**
+ Develop strong trust relationships with key customer contacts.
+ Provide exceptional support to customers, act as person in charge responsible to track and resolve any Customer escalations, issues or concerns.
+ Collaborate with:
+ Contract Managers to plan and schedule labour resources to meet the needs of customers aligned to their contract entitlements.
+ Project Managers to plan and schedule labour resources to meet the needs of customers aligned to their Project Schedule and commitments.
+ FSMs, Spot Co-ordinators, Branch lead service engineers or directly contact customers to schedule FSS contract or SPOT activities.
+ Monitor and push Pulsar adaption in the region.
+ NPS - Responsible for driving Pulsar Survey adaption across the region and NPS for services.
+ NPS - Track the detractor scores (-ve NPS ratings) across all modes and remedial actions taken and ensure satisfactory closure with customer.
+ Understand the Customer base, identify FSS skills gaps and drive competencies to support future needs
**Operational**
+ Support Campaign roll-out within the region. Responsible to drive growth through BTB campaigns and regional/pole special to push the short cycle order and revenue growth.
+ Responsible for driving MOS with FSMs, Spot Co-ordinators, Branch lead service engineers for SPOT & Parts Revenue and Billing, Front-log & Back-log forecast and planning included.
+ Regional focal for ISC Demand planning for Hardware & Software shipments - Attend the monthly regional and pole level MOS calls, Provide Material SIOP forecasts for month & quarter.
+ Maintain Billability and Utilization for region as per global standard or regional agreement. Participate in burden rate & recovery review at set frequency.
+ Ensure Installed Base Audits are planned and completed on schedule.
+ Drive and monitor Honeywell HSE culture and ensure compliance with safety and environmental regulations, track and monitor SOS metrices.
+ Ensure that all HSE requirements for customer sites are thoroughly documented, regularly updated, and communicated to stakeholders prior to any FSS site visit.
+ Ensure operational excellence and adherence to quality standards as per Honeywell Accelerator AMS GDM.
+ Ensure that FSS service visit reports are attached to all Work Orders to comply with Honeywell Accelerator AMS GDM, reduce disputes and support reduction in Short Cycle Past Dues.
+ Work with cross-functional teams to achieve business objectives.
+ Monitor and analyse performance metrics to identify areas for operational improvement.
+ Drive continuous improvement initiatives to enhance operational efficiency.
+ Develop a strong network across the territory and HPS business teams to guarantee customer delivery satisfaction.
**Work Force Planning**
+ Optimize resource allocation and drive productivity.
+ Ensure FSS time entry, billability and overtime meet business targets.
+ Ensure effective work execution, planning, and competency of the teams in their territory.
+ Manage the relationship with GES and COEs for outsourcing packaged work.
+ Work with labour resource pools such as GES, Contractors and other LOBs to support field activities ensuring compliance to local laws, HSE compliance and correct documentation as required.
+ Ensure correct visas for foreign workers in partnership with FSM and GMS.
+ Ensure that compliance measures are established prior to travel, addressing all GMS aspects, including Immigration, Tax, and Social Security.
+ Ensure labor SIOP reporting and planning is maintained to optimize labor resourcing including driving the quarterly SIOP MOS for your area of responsibility.
+ Ensure Work Execution planning is completed to understand the resource and skill requirements.
**Training and Development**
+ Ensure all FSS in their territory are fully trained and understand business drivers and tools required to fulfill their role.
+ Identify FSS skills gaps and drive competencies to support future needs.
+ Ensure the scheduling and completion of training plans for technical (CEAT) and soft skills, new products, quality and mandatory HSE Training for all FSSs and TECPros if applicable across their territory.
+ Monitor and alert FSSs of expiring CEAT Certifications and proactively drive recertifications.
+ Manage and support the rollout of processes, training, tools, and initiatives, including productivity and its tracking
**Key Experience & Capabilities:**
+ Qualification: Engineering Degree in Instrumentation & Controls or Electronics & Controls or Equivalent
+ Experience: 15+ years of relevant Industry Experience involving Field/Project Engineering, Last 5 years preferably spent as responsible for Customer Management / Project Management. Need to demonstrate ability to collaborate with teams across the businesses / functions and work in a highly matrix environment to deliver expected results.
+ Skills of Importance - Customer Satisfaction, Customer Experience, Operations Efficiency, Organizational Process Alignment, Change Management Planning, Team Management, Operations Support, Results.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement .
If a disability prevents you from applying for a job through our website, e-mail No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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