What Jobs are available for Operational Excellence in Thailand?

Showing 83 Operational Excellence jobs in Thailand

Operational Excellence

฿1200000 - ฿2400000 Y Vantive Manufacturing (Thailand) Co., Ltd.

Posted today

Job Viewed

Tap Again To Close

Job Description

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Position: Operational Excellence & Project Management Manager

Alternative Name in The Market: Process Improvement, Production Improvement, Lean Manufacturing, Continuous Improvement, etc.

Location:Nikom Amata City, Rayong

Report to:Plant Manager (Malaysian)

Main product:Peritoneal Dialysis (Dialysis Fluid)

Job Scope: As the leader of the Operational Excellence team, this individual will spearhead the deployment of Operational Excellence (OPEX) initiatives at the plant level. The ideal candidate will be a collaborative team player with exceptional communication and presentation skills. This role will report directly to the Plant Manager, with dotted-line reporting to the Global Business Unit (GBU)/Regional OPEX Lead.

Job Description:

Operational Excellence:

  • Responsible to ensure the function of OpEx and project management comply with all regulatory policies and corporate requirements, including Thai FDA, other export market's FDA, ISO 13485 and EHS regulations.
  • Drive OpEx program deployment at the site.
  • Work closely with the site management to assist the site in their continuous improvement journey.
  • Develop a site level OpEx deployment plan including MIP, BOS, SSIP, iCare, 6S/GMP, Best Practices Sharing, Certification Programs and others.
  • Assist leadership in establishing baseline and target metrics for key processes. (OBSKPI)
  • Work with site leadership in installing organizational support for Operational Excellence (reviews, communications, rewards, etc.)
  • Coach and mentor site Black Belt and Green Belt candidates to ensure timely completion of their quality and/or cost focused projects- ultimately leading to the candidate's certification.
  • Lead and manage plant "Talent Pool", which can be pharmacist, engineering and/or project engineers, through coaching and job development by rotations and exposure.

Project Management:

  • Establish plant project plans, proposals and deliverables, including those with capital investment and work with management team to execute them.
  • Identifies project owners, prepare and support project team to determine plan, executions and deliverables.
  • Manage multi-disciplinary engineering project which includes process, mechanical, civil/ structural, automation, architectural, electrical and building service teams.
  • Manage projects according to schedule, specification and budget including all necessary weekly and monthly reporting.
  • Through project coordination meetings and other forms of communication, oversees and coordinates the technical aspects of the project.
  • Utilize project update meeting (Obeya) to monitor project progress, budgets, contractors, and schedules.
  • Maintain an accurate record for all elements of the projects.
  • For capital projects, coordinate with global engineering (attend regular meeting) for project monitoring and capital spend tracking.
  • Own procedures, standard practices and references for project planning and execution.

Qualifications:

  • Bachelor's degree (BS/BA) or equivalent in Business Management, Engineering, or a related field; Master's degree (MBA, MS) or other technical graduate degree preferred.
  • At least 5 years of experience in business operations, plant manufacturing, or engineering, including: Certified Black Belt with strong knowledge of LEAN Manufacturing principles.
  • At least 3 years of demonstrated success in process improvement.
  • At least 3 years of experience in project management, with expertise in tracking capital investments.
  • Must have experience managing teams and developing support programs.
  • Must have Six Sigma Black Belt certification, Master Black Belt preferred.
  • Must have proven working knowledge of LEAN tools and methodology.
  • Must be able to show influence in a team environment, proven skills working with cross-functional teams and able to manage multiple projects.
  • Must be able to directly lead and/or co-lead high-impact process improvement, capital expenditure projects.
  • Strong negotiating and influencing skills. The ability to drive changes.
  • Strong analytical/statistical problem-solving skills, teaching and presentation skills required.
  • Strong Coaching and Facilitation skills Excellent reading, writing and verbal communication and platform skills in local language as well as English.

Benefit & Welfares:

  • Housing & Transportation Allowance
  • Canteen, Provident Fund, Group Life/ Health Insurance
  • Fixed Bonus, Variable Bonus
  • Etc.

Why Vantive, Vantive exists to extend lives. To empower the people who live them and the clinicians who protect them. To give everyone—patients, their families and their clinicians—better care options. We show up every day to expand possibilities for clinicians in the therapies they deliver and for patients in the lives they live. To not let a diagnosis become a definition. To redefine kidney care and beyond. Help us write the first chapter for Vantive and contribute to our mission of extending lives and expanding possibilities. Join us and be there at the very beginning of this exciting new adventure.

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Operational Excellence

฿1500000 - ฿2500000 Y WeNetwork Asia

Posted today

Job Viewed

Tap Again To Close

Job Description

Location: BTS Chongnonsi | Department: Operations / Transformation | Full-time

We are seeking an Operation Excellence & Transformation Lead to drive efficiency, innovation, and transformation across our organization. The role partners with business stakeholders to analyze current workflows, identify pain points, and implement practical or technology-enabled improvements. The ideal candidate combines creative problem-solving with hands-on experience in process redesign and change management.

Key Responsibilities
  • Collaborate with business teams to map, document, and analyze end-to-end processes across functions.
  • Identify inefficiencies, bottlenecks, and opportunities for improvement using process adjustments, existing technologies, or emerging solutions.
  • Recommend and implement practical and innovative improvements, including automation, barcode/RFID, mobility tools, or low-code applications.
  • Lead cross-functional initiatives to align process improvements with organizational strategy.
  • Act as a change agent, facilitating stakeholder buy-in, providing training, and ensuring smooth adoption.
  • Define and monitor KPIs to measure impact, track benefits, and embed a continuous improvement culture.
  • Maintain business process improvement roadmaps and report progress to senior management.
Qualifications & Experience
  • Bachelor's degree in Engineering, Computer Science, Industrial Engineering, or related fields.
  • 10+ years of corporate experience with broad exposure across operations, supply chain, finance, and commercial functions.
  • Strong understanding of end-to-end business processes with a generalist mindset.
  • Proven track record in process improvement, operational excellence, or transformation initiatives.
  • Excellent problem-solving, communication, and facilitation skills.
  • Familiarity with Lean, Six Sigma, Kaizen, or other process improvement methodologies.
  • Experience identifying and implementing technology solutions (automation, ERP enhancements, scanning devices, low-code tools).
  • Consulting experience is a plus.
Why Join Us?
  • Lead high-impact initiatives that transform business operations.
  • Work across multiple functions with hands-on influence on efficiency and innovation.
  • Be part of a culture that values continuous improvement, creativity, and practical solutions.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Manager, Operational Excellence

฿104000 - ฿130878 Y Comseven Public Company Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

Job objective

Ensures the delivery of exceptional guest experiences across every touch point of the Customer journey. This involves working with store team to deliver brand experiences, programmes and standards, share best practices and drive continuous improvement. The roles supports retail teams in identifying priorities for action and improvement opportunities. The Head of sales and operations holds teams accountable and actively follows up to ensure delivery of KPIs and completion of agreed actions and key improvement initiatives between sales and operational excellence

Job descripion

  • To develop Channel Excellence guidance including Business As Usual in-store activities and new initiative sale campaigns
  • To ensure effectiveness of store operation process that achieve both sale revenue and customer satisfaction target
  • To analyse store performance based on Customer Experiences score and keep improving Channel Excellence quality with various tools, such as NPS and CSAT and retail SLA
  • To Collaborate with wider team for execution as plan and share feedback to key stakeholders
  • To Encourage proper store process in operations and service to enhance retail customer experience

Job qualification

  • Bachelor's degree in Business or related field
  • Minimum experience 5 years in business development, retail management or related field
  • Thorough knowledge in retail operations, understand store process and discipline
  • Must be creative, imaginative, energetic, and confident
  • Well mature with good communication skills and ability to work as an individual and part of a team with a hands on approach
  • Possess strong microsoft excel / MacOs proficiency
  • Self discipline, reliable and able to work independently
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Operational Excellence Consultant

฿900000 - ฿1200000 Y Thana Telecom

Posted today

Job Viewed

Tap Again To Close

Job Description

1.วิเคราะห์ข้อมูล และร่วมกำหนดกลยุทธ์ ให้สอดคล้องกับเป้าหมายของพื้่นที่และบริษัท เพื่อสร้างความได้เปรียบทางธุรกิจ สร้างโอกาสการเพิ่มรายได้ สภาวการณ์การแข่งขัน และพื้นที่การบริการ ตลอดจนแปลงกลยุทธ์สู่แผนการปฏิบัติของพื้นที่

2.กำหนดเป้าหมายการรักษาฐานลูกค้า ลดการไหลออก (CHURN) ตลอดจนการสร้างโอกาสด้านรายได้กับสินค้า-บริการของทรู รวมถึง IoT โดยวางแผนการปฏิบัติงานครอบคลุมทั้ง การซ่อม-บริการ การติดตั้ง การขาย (up sell , cross sell) ร่วมกับ RSGM โดยวิเคราะห์ข้อมูล และประเมินสถานการณ์การแข่งขันทางการตลาด ตลอดจนความเสี่ยงทางการบริการ-ขาย

3.ช่วยวางแผนการพัฒนาทีมช่างเทคนิค และเป็นที่ปรึกษา ให้เป็นไปตามค่างาน (Job value) ที่กำหนด พร้อมกำหนดตัวชี้วัดความสำเร็๋จของการพัฒนาที่ชัดเจนตามแต่ละประเภทงาน (บริการ-ซ่อม , ติดตั้ง, ขาย

4.ชี้แจง อธิบายทำความเข้าใจเชิงลึกของข้อมูล ให้แก่ผู้เกี่ยวข้อง และสร้างทัศนคติเชิงบวกให้กับทีมช่าง ในกลยุทธ์ แผนการปฏิบัติงาน เป้าหมาย ไปยังทีมช่าง รวมถึง Region

  1. เป็นที่ปรึกษา พร้อมสนับสนุนการปฏิบัติงานของช่าง ตลอดจนติดตามผลการดำเนินงานให้เป็นไปตามกลยุทธ์ แนวทาง และกระบวนการที่กำหนด

  2. ติดตาม และประเมินผลการปฏิบัติงาน รวมไปถึงสภาวการณ์การแข่งขันทางการตลาด และคู่แข่ง เพื่อพัฒนาและปรับแผนการปฏิบัติงานให้ดำเนินการเป็นไปอย่างต่อเนื่อง และตามเป้าหมายที่กำหนดได้

7.ดูแล ควบคุม และติดตามประเมินผลด้านรายได้ (P&L) และความคุ้มทุนจากการลงทุนการขยายโครงข่ายให้เป็นไปตามเป้าหมายที่กำหนด

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Manager, Operational Excellence

฿1200000 - ฿3600000 Y Com7 Public Company Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

Job objective

Ensures the delivery of exceptional guest experiences across every touch point of the Customer journey. This involves working with store team to deliver brand experiences, programmes and standards, share best practices and drive continuous improvement. The roles supports retail teams in identifying priorities for action and improvement opportunities. The Head of sales and operations holds teams accountable and actively follows up to ensure delivery of KPIs and completion of agreed actions and key improvement initiatives between sales and operational excellence

Job descripion

  • To develop Channel Excellence guidance including Business As Usual in-store activities and new initiative sale campaigns
  • To ensure effectiveness of store operation process that achieve both sale revenue and customer satisfaction target
  • To analyse store performance based on Customer Experiences score and keep improving Channel Excellence quality with various tools, such as NPS and CSAT and retail SLA
  • To Collaborate with wider team for execution as plan and share feedback to key stakeholders
  • To Encourage proper store process in operations and service to enhance retail customer experience

Job qualification

  • Bachelor's degree in Business or related field
  • Minimum experience 5 years in business development, retail management or related field
  • Thorough knowledge in retail operations, understand store process and discipline
  • Must be creative, imaginative, energetic, and confident
  • Well mature with good communication skills and ability to work as an individual and part of a team with a hands on approach
  • Possess strong microsoft excel / MacOs proficiency
  • Self discipline, reliable and able to work independently
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Group Operational Excellence Manager

฿1500000 - ฿2500000 Y Thai Union Group PCL.

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Purpose:

  • Drive
    Operational Excellence
    throughout the Group's ambient businesses
  • Govern
    Continuous Improvement
    programs and processes, aiming at productivity increase and cost savings

Job responsibility:

Continuous improvement and productivity improvement

  • Drive and sustain the established governance process for Continuous Improvement and productivity improvement programs, from idea generation to implementation track & trace
  • Track appropriate performance measures (KPI) and conduct related performance benchmarking analytics in Supply Chain and Operations that enables performance improvement and visibility of productivity in all TU ambient manufacturing plants
  • Coordinate operational excellence methods, tools and benchmark reports, utilizing existing SC reporting structure and with support from performance / finance controlling team
  • Support select initiatives with his/her expertise and know-how, and provide an "outside-in" perspective to plant management.

Manufacturing network development and strategic investments

  • Drive the Group's agenda of manufacturing network development and manage projects aiming to improve conversion costs and capacity utilization
  • Facilitate, coordinate, and ultimately help drive the COE – Engineering organization to ensure Group Level governance of project management and engineering best practices
  • Assist in large CapEx decisions with strategic impact on our manufacturing network, and analyze and evaluate optimal CapEx & resource utilization across all ambient plants

Foster best practice sharing and a culture of continuous learning, and help improving capabilities in Thai Union.

  • Establish Group-wide Best Practice Repository with complete lessons learned, SOP, Work Instructions, etc., on all ambient processes (end to end)
  • Establish a network of C.I. / Lean / TPM /etc. experts across all ambient plants to form a cradle of knowledge, as well as the tip of the spear to drive Change Management
  • Bring to life this repository in the form of e-learning or e-academy or SC-Academy to roll out training program for both SC and non-SC professional
  • Work with IA (internal audit) team to ensure alignment between IA & Operational Excellence to enforce BP and guidelines are in fact respected in all ambient plants

Education:

  • Bachelor or Master's degree in Engineering, Finance, Logistics or related fields
  • Fluent in English (listening, speech & writing)

Experience:

  • Minimum 3+ years with Lean / TPM / Continuous Improvement / Focused Improvement, *
    AND
    *:
  • 10 years experiences in Supply Chain, Operations or related functions *in FMCG* industry, with project management experience,
    OR
    :
  • Minimum 5+ years of direct experiences in *foods manufacturing* (human or pet foods are both acceptable), with project management experience,
    OR
    :
  • Minimum 3+ years of direct experiences in *seafood manufacturing*
    plus
    5+ years of management experience (in any field), with project management experience
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Group Operational Excellence Manager

฿1200000 - ฿2400000 Y THAI UNION GROUP PCL.

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Purpose:

  • Drive Operational Excellence throughout the Group's ambient businesses.
  • Govern Continuous Improvement programs and processes, aiming at productivity increase and cost savings.

Job responsibility:

Continuous improvement and productivity improvement

  • Drive and sustain the established governance process for Continuous Improvement and productivity improvement programs, from idea generation to implementation track & trace.
  • Track appropriate performance measures (KPI) and conduct related performance benchmarking analytics in Supply Chain and Operations that enables performance improvement and visibility of productivity in all TU ambient manufacturing plants.
  • Coordinate operational excellence methods, tools and benchmark reports, utilizing existing SC reporting structure and with support from performance / finance controlling team.
  • Support select initiatives with his/her expertise and know-how, and provide an "outside-in" perspective to plant management.

Manufacturing network development and strategic investments

  • Drive the Group's agenda of manufacturing network development and manage projects aiming to improve conversion costs and capacity utilization.
  • Facilitate, coordinate, and ultimately help drive the COE – Engineering organization to ensure Group Level governance of project management and engineering best practices.
  • Assist in large CapEx decisions with strategic impact on our manufacturing network, and analyze and evaluate optimal CapEx & resource utilization across all ambient plants.

Foster best practice sharing and a culture of continuous learning, and help improving capabilities in Thai Union

  • Establish Group-wide Best Practice Repository with complete lessons learned, SOP, Work Instructions, etc., on all ambient processes (end to end).
  • Establish a network of C.I. / Lean / TPM /etc. experts across all ambient plants to form a cradle of knowledge, as well as the tip of the spear to drive Change Management.
  • Bring to life this repository in the form of e-learning or e-academy or SC-Academy to roll out training program for both SC and non-SC professional.
  • Work with IA (internal audit) team to ensure alignment between IA & Operational Excellence to enforce BP and guidelines are in fact respected in all ambient plants.

Qualifications

Education:

  • Bachelor or Master's degree in Engineering, Finance, Logistics or related fields.
  • Fluent in English (listening, speech & writing).

Experience:

  • Minimum 3+ years with Lean / TPM / Continuous Improvement / Focused Improvement/ Bais knowledge of OE: Line balancing, V-Curve, Time motion study / Basic problem-solving tools: 5 why, fish bone diagram, problem statement, problem triggering from KPI and :
  • 10 years experiences in Supply Chain, Operations or related functions in FMCG industry, with project management experience, or:
  • Minimum 5+ years of direct experiences in foods manufacturing (human or pet foods are both acceptable), with project management experience, or:
  • Minimum 3+ years of direct experiences in seafood manufacturing plus 5+ years of management experience (in any field), with project management experience.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Operational excellence Jobs in Thailand !

Head of Operational Excellence

฿900000 - ฿1200000 Y TCC Land Commercial Co., Ltd.

Posted today

Job Viewed

Tap Again To Close

Job Description

Responsible for defining, implementing, and maintaining the highest levels of service quality, operational consistency, and guest experience across all properties within a hotel group.

Key Roles & Responsibilities:

1. Standards Development & Implementation


•    Establish global service standards (SOPs) for all guest-facing and back-of-house operations (Front Office, Housekeeping, F&B, Concierge, Spa, etc.).


•    Create brand-specific service protocols (e.g., luxury vs. budget hotel service expectations).


•    Ensure local cultural adaptation of standards without compromising brand integrity.

2. Quality Assurance & Compliance


•    Conduct regular property audits (mystery shopping, internal inspections) to assess adherence to standards.


•    Develop corrective action plans for underperforming departments/hotels.


•    Monitor compliance with hospitality standards.

3. Training & Certification Programs


•    Design corporate training modules for service excellence (e.g., emotional intelligence, anticipatory service).


•    Implement certification programs (e.g., "Brand Ambassador" for top-performing staff).


•    Partner with L&D (Learning and Development) teams to roll out e-learning platforms for scalable training.

4. Guest Experience Enhancement


•    Analyze guest feedback (NPS, surveys, online reviews) to identify service gaps.


•    Introduce signature service moments (e.g., personalized welcome rituals, turndown innovations).


•    Standardize service recovery protocols to handle complaints effectively.

5. Technology Integration for Service Excellence


•    Leverage CRM systems to track guest preferences and enable personalized service.


•    Use data analytics to predict and improve service trends (e.g., peak-time staffing needs).

6. Cross-Property Benchmarking & Best Practices


•    Identify top-performing hotels/departments and share best practices group-wide.


•    Develop performance dashboards to track service KPIs (e.g., GSS, response times).


•    Organize annual service excellence summits for knowledge sharing.

7. Sustainability & Ethical Service Standards


•    Integrate eco-friendly practices into service protocols (e.g., linen reuse programs, zero-waste F&B).


•    Ensure ethical labor practices (fair workload distribution, employee well-being checks).


•    Align with global sustainability certifications (Green Key, LEED).

8. Crisis & Reputation Management


•    Standardize crisis response protocols (e.g., medical emergencies, natural disasters).


•    Monitor online reputation (TripAdvisor, Google Reviews) and address service failures proactively.


•    Train staff on brand protection during PR crises.

9. Innovation & Future-Readiness


•    Pilot new service technologies (e.g., robot concierges, biometric check-ins).


•    Adapt standards for Gen Z/Millennial preferences (digital-first interactions, Instagrammable moments).

Skills & Qualifications

Education:

  • BA in Hospitality Management, Business Administration, or Quality Assurance.

Technical Skills:

  • SOP documentation tools
  • CRM (Salesforce, Opera PMS)
  • Data analytics

Soft Skills:

  • Obsessive attention to detail
  • Cross-cultural communication
  • Influencing without authority

สวัสดิการ

  • ทำงาน  5 วัน วันจันทร์ - ศุกร์
  • ประกันสุขภาพกลุ่ม (IPD) และประกันชีวิต (Life Insurance)
  • ค่ารักษาพยาบาลผู้ป่วยนอก (OPD)
  • กองทุนสำรองเลี้ยงชีพ (PVD)

Any interesting candidates, please send your updated CV to wisanee.-

"Only shortlisted candidates will be contacted"

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

HR Business Partner – Operational Excellence

฿1200000 - ฿2400000 Y Hi-Tech Apparel Co., Ltd.

Posted today

Job Viewed

Tap Again To Close

Job Description

Key Responsibilities
  • Drive HR strategies across factories, distribution centers, and supply chain operations
  • Lead manpower planning, workforce analytics, and productivity optimization
  • Oversee critical hiring for technical, supervisory & management roles
  • Manage foreign worker programs, MOUs, and government compliance
  • Ensure labor law compliance, industrial relations, and employee relations
  • Partner with Supply Chain to optimize workforce across value chain
  • Design compensation, benefits, and incentive programs aligned with performance
  • Provide HR analytics, dashboards, and executive reports
Qualifications
  • Bachelor's in HR, Business, or related field (Master's preferred)
  • 8–10 years HR experience in apparel/garment manufacturing (Thailand or SEA)
  • Strong background in manpower planning, factory HR, and industrial relations
  • Experience in foreign worker management and multi-country HR operations
  • Fluent in Thai & English; other SEA languages a plus
  • Proficiency in HRIS, Excel, Power BI, and workforce planning tools
What We Offer
  • Key strategic role in a leading regional apparel manufacturer
  • Regional exposure across SEA & North Africa
  • International career development opportunities
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Operational Excellence Coordinator, Strategic Partnerships

฿300000 - ฿600000 Y Agoda

Posted today

Job Viewed

Tap Again To Close

Job Description

About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose -
Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team:
Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda's and other Booking Holdings brands' non-accommodation partners and promote our top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda's and Booking Holdings' unique travel product portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and service and deliver significant profits to the overall business.

The Role:
This position offers a dynamic role where you will address payment discrepancies involving Agoda and its partners. You will be encouraged to forge positive relationships with partners, aiming to resolve financial disputes and enhance the payment process to prevent future issues. The role involves a mix of problem-solving aptitudes, effective communication, and teamwork skills.

Roles & Responsibilities:

In this role you will be:

  • Investigate and resolve payment disputes between Agoda and partners
  • Work closely with partners to address payment issues and find mutually agreeable solutions
  • Extract insights from dispute resolutions to streamline payment processes and reduce future disputes.
  • Deliver consistent partner support daily by leveraging your communicative strengths and problem-resolution abilities.
  • Collaborate with team members across various departments, gaining exposure to multiple business perspectives.

Qualifications/Experience:

  • Open to candidates seeking their first professional role, especially recent graduates.
  • Strong attention to detail with excellent problem-solving skills.
  • Good organizational abilities, with the capacity to work effectively in a team setting.
  • Proficiency in basic Excel functionality.
  • Proficiency in SQL is an advantage.
  • Must have a fluent command of the English language.

Competencies/Skills:

  • Exceptional interpersonal communication skills.
  • A professional "can-do" attitude and a dedicated work ethic.

Discover More About Working At Agoda

  • Agoda Careers
  • Facebook
  • LinkedIn
  • YouTube

Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Operational Excellence Jobs