What Jobs are available for Operational Risk in Thailand?

Key Responsibilities:

Enterprise Risk Management:

-Develop and implement risk management frameworks aligned with ISO 31000 or COSO ERM.

-Identify key risks and track Key Risk Indicators (KRIs) across departments.

-Prepare risk assessment reports and present findings to senior management.

-Collaborate with business units to ensure risk mitigation strategies are in place and effective.

Fraud Risk Management:

-Establish and enhance fraud risk prevention and detection mechanisms.

-Coordinate fraud investigations and work with internal audit, legal, and compliance functions.

-Monitor fraud incidents and maintain a central fraud case database.

-Conduct fraud risk assessments and raise awareness through training and communication.

Business Continuity Planning (BCP) & Crisis Management:

-Develop, implement, and update the organization's BCP aligned with ISO 22301.

-Conduct Business Impact Analysis (BIA) and Risk Assessments with relevant departments.

-Organize and lead BCP drills and crisis simulation exercises.

-Support crisis communication planning and coordinate incident response efforts during

disruptions.

Process Improvement:

-Analyze and evaluate existing processes to identify risks, inefficiencies, and areas for

improvement.

-Recommend and implement control enhancements and operational improvements.

-Apply methodologies such as Lean, Six Sigma, or internal audit findings to drive process

optimization.

-Collaborate with cross-functional teams to ensure alignment with internal controls and risk

mitigation goals.

Qualifications:

-Bachelor's or Master's degree in Risk Management, Business Administration, Finance,

Engineering, Law, or related fields.

-3–5 years of experience in enterprise risk management, BCP/BCM, fraud prevention, or process

improvement.

-Knowledge of international standards (e.g., ISO 31000, ISO 22301, COSO, Lean Six Sigma) is

highly desirable.

-Lean Six Sigma will be advantage

Key Responsibilities:

Enterprise Risk Management:

• Develop and implement risk management frameworks aligned with ISO 31000 or COSO ERM.
• Identify key risks and track Key Risk Indicators (KRIs) across departments.
• Prepare risk assessment reports and present findings to senior management.
• Collaborate with business units to ensure risk mitigation strategies are in place and effective.

Fraud Risk Management:

• Establish and enhance fraud risk prevention and detection mechanisms.
• Coordinate fraud investigations and work with internal audit, legal, and compliance functions.
• Monitor fraud incidents and maintain a central fraud case database.
• Conduct fraud risk assessments and raise awareness through training and communication.

Business Continuity Planning (BCP) & Crisis Management:

• Develop, implement, and update the organization's BCP aligned with ISO 22301.
• Conduct Business Impact Analysis (BIA) and Risk Assessments with relevant departments.
• Organize and lead BCP drills and crisis simulation exercises.
• Support crisis communication planning and coordinate incident response efforts during disruptions.

Process Improvement:

• Analyze and evaluate existing processes to identify risks, inefficiencies, and areas for improvement.
• Recommend and implement control enhancements and operational improvements.
• Apply methodologies such as Lean, Six Sigma, or internal audit findings to drive process optimization.
• Collaborate with cross-functional teams to ensure alignment with internal controls and risk mitigation goals.

Qualifications:

• Bachelor's or Master's degree in Risk Management, Business Administration, Finance, Engineering, Law, or related fields.
• 3–5 years of experience in enterprise risk management, BCP/BCM, fraud prevention, or process improvement.
• Knowledge of international standards (e.g., ISO 31000, ISO 22301, COSO, Lean Six Sigma) is highly desirable.
• Lean Six Sigma would be advantage.

Job Description:   

-  Review and develop the Bank's framework, policies, strategies and plans to prepare the Bank's operational risk management system to support new official regulations

- Follow up on news related to operational risks to know the trends of operational risks that may affect the Bank's business

- Communicate information about operational risks to the parties

Qualification:

• Master degree  in Corporate Finance, Accounting, Economics, Financial Engineering or any related field
• Experience in Operational Risk, Credit Process and Credit Risk Managementwill be advantaged
• Good communication skill with all levels of employees and strong team player
• Fluent in both written and spoken in English (TOEIC 700 or equivalent)
• Computer literate in Microsoft Word, Excel and Power Point
• Must be exempt from military service

Working Location: Operating at Silom Head Office

If you require more information, please contact Khun Sitthi Tel

Job Description:

• Develop Operational Risk Management assessment tools (RCSA, KRI and Incident and Loss report), Reporting to strengthen the three lines of defense focus with operations activities and processes.
• Manage the process for developing risk policies and procedures, risk limits and approval authorities.
• To do Risk assessment, which involves analysis risks as well as identifying, describing and estimate the risks affecting for business.
• Report important risks or incidents to the supervisor and monitor the development of rules/regulations closely and report to the supervisor.
• Monitor Operational Risks within the organization and verify appropriateness of risk controls and mitigations.
• Raise & promote a Risk Awareness and control conscious culture throughout business units and support training, advice and experience sharing, Arrange workshop for business units.
• Implement/Ensure BCM is well established and reviewed on a regular basis.
• Supporting for the arrangement of the Committee meeting e.g. Risk Management Committee meeting and preparation of materials to support the Board of Directors' meeting regarding risk management.
• To be responsible for any other ad hoc projects as assigned.

Qualifications:

• Bachelor's degree or higher Finance, Accounting, Business Administration or related field.
• At least 5 years of experience in Operational Risk Management.
• Risk Management experience in Insurance industry or financial institute would be an advantage.
• Strong interpersonal and communication skill

Workplace: SCB Park (Plaza West Building)

Work Schedule : Mon -Fri, 8:30 - 17:30

Develop and implement risk management frameworks aligned with ISO 31000 or COSO ERM.

Identify key risks and track Key Risk Indicators (KRIs) across departments.

Prepare risk assessment reports and present findings to senior management.

Collaborate with business units to ensure risk mitigation strategies are in place and effective.

Establish and enhance fraud risk prevention and detection mechanisms.

Coordinate fraud investigations and work with internal audit, legal, and compliance functions.

Monitor fraud incidents and maintain a central fraud case database.

Conduct fraud risk assessments and raise awareness through training and communication.

Develop, implement, and update the organization s BCP aligned with ISO 22301.

Conduct Business Impact Analysis (BIA) and Risk Assessments with relevant departments.

Organize and lead BCP drills and crisis simulation exercises.

Support crisis communication planning and coordinate incident response efforts during

disruptions.

Analyze and evaluate existing processes to identify risks, inefficiencies, and areas for

improvement.

Recommend and implement control enhancements and operational improvements.

Apply methodologies such as Lean, Six Sigma, or internal audit findings to drive process

optimization.

Collaborate with cross-functional teams to ensure alignment with internal controls and risk

mitigation goals.

Bachelor s or Master s degree in Risk Management, Business Administration, Finance,

Engineering, Law, or related fields.

3-5 years of experience in enterprise risk management, BCP/BCM, fraud prevention, or process

improvement.

Knowledge of international standards (e.g., ISO 31000, ISO 22301, COSO, Lean Six Sigma) is

highly desirable.

Lean Six Sigma will be advantage.

Main Responsibilities on Job

· Assist in Non-Financial Risk Management activities to ensure adequate enterprise risk management monitoring and tracking.

· Responsible for the implementation of the ERM Process and implementation according to Thai Regulators and the Generali Group policies and guidelines.

· Supporting the team in ERM areas, including being point of contact from frontlines.

Key Accountabilities:

· Handle regulatory reports from various regulators e.g. OIC, SEC, including report requirement from external auditors

· Adopt and implement Generali Group policies & guidelines and communicate the implementation to stakeholders.

· Assist in preparing routine reports required from Generali Group and ensure they are delivered on timely basis.

· Support in Digital Risk Management activities to meet requirements from Generali Group & Regulators.

· Support Management & various Committees Meeting arrangements, including but not limited to; preparing presentation and supporting information, managing scheduling and invitation to various stakeholders

· Assist in end-to-end risk management process across the non-financial activities. Follow-up first lines for more details & checking information accuracy are also required.

· Review Product Team's information in risk template, provide feedback, and ensure relevant information is enough for the team to provide risk opinions.

· Work with the stakeholders for ad hoc cases e.g. customer complaints, unexpected loss and incidents.

Qualifications

· 2-4+ years' experience in Financial Services industry, preferably Insurance or Consulting with exposure to Risk Management / Operational Risk / Actuarial / Internal Audit. Compliance with education background in business is also welcomed.

· Bachelor's or master's degree in business, finance and relevant degree

· Insurance (Life and Non-Life) operations and products knowledge

· Experience in regulatory report. Having exposure with regulators is desirable.

· Possess a well-developed set of interpersonal, communication, and analytical skills and eyes for details.

· Fluent in English and proficient in formal Thai writing with capability in complex excel and word are required.

ความรับผิดชอบโดยสังเขป

Responsible for identifying operational risks profile by business unit, business process, or banking products. (deposit products, Branch Network, Digital service)

Role and Responsibilities /หน้าที่ความรับผิดชอบ:

• Review and assess operational risk for new product/new service initiative and
  
  new/significant process/control change to ensure that the appropriate control/risk
  
  mitigation is in place.
• Perform root cause analysis on identified risk events or incident events in order to come
  
  up with recommendations for preventing the risks or re-occurring loss events.
• Monitor and assess the operational risks through risk management tools e.g. Key Risk
  
  Indicators, Loss events, Risk and Control Self-Assessment.
• Provide consultation on operational process workflow, risk and control assessment, risk
  
  prioritization, and mitigation of risks for business units

Qualifications /คุณสมบัติ:

• Minimum 2 years' experience in Banking Operations, Risk Management, Internal Audit, Process improvement, or Quality Management.
• Good analytical and presentation skills.
• Able to manage multi-tasking / multiple projects to meet deadlines.
• Solid communication and negotiation skills.
• Ability to work independently

Specific knowledge and skill /ความรู้เฉพาะตำแหน่ง:

• Knowledge of operational processes in banking business (deposit products, Branch Network, Digital service) is advantageous.
• Experience in operational risk will be a plus.

Responsibilities:

• Develop operational risk management framework and related policies & procedure to comply with company requirements and other regulations (i.e. BOT,AMLO,OIC)
• Develop Operational Risk Management assessment tools, (RCSA, KRI and Loss report) Reporting to strengthen the three lines of defense focus with operations activities and processes.
• Manage the process for developing risk policies and procedures, risk limits and approval authorities
• To do Risk assessment, which involves analysis risks as well as identifying, describing and estimate the risks affecting for business
• Monitor Operational Risks within the organization and verify appropriateness of risk controls and mitigations
• Raise & promote a risk aware and control conscious culture throughout Ascend business units and support training, advice and experience sharing, Arrange workshop for business units
• Implement/Ensure BC plan, DRP are well established and reviewed on a regular basis.

Requirement:

• Minimum 5 years' experience in Banking Operations, Risk Management, Internal Audit, Process improvement, or Quality Management
• Excellent communication (verbal and written) and analytical skills to respond and process incoming from internal/external business partners.
• Good analytical and presentation skills
• Strong negotiation, good attitude, service mind and teamwork
• Bachelor Degree in business administration, finance, economics,Risk Management or related fields

Job Description :

• Develop and maintain risk and business continuity management policies, framework, standard and guideline.
• Ensure that operational risk managed properly under company surrounding/ practice and regulation (OIC and SEC)
• Design and implement tools to identify, assess and evaluate operational risk to enable the execution of the risk management in alignment with the organization's risk appetite and tolerance levels to support business objective.
• Consolidate, follow up, monitor operational risk and report significant risk to Executive Management and Risk Management Committee to ensure the continued effectiveness of the risk management.
• Observe and investigate incident to identify the risk, point gap and provide suggestion to business functions, ensure that business functions understand impact of risk that might occur.
• Deliver communication session and awareness on BCM and operational risk and controls to business stakeholders.
• Work closely with IT and business functions in order to make them understand operational risk and effective control.
• Implement operational risk reporting system and maintain database.
• Develop, review and enhance the business continuity plan (BCP) and conduct BCP tests and tabletop testing.

Qualifications :

• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, MIS, Finance, Business Administration or related fields
• Minimum 1 years experience in Operation Risk
• Strong logical thinking, analytical skill, interpersonal and communication skills
• Good command in English.
• Knowledge of Risk Management / BCM / Standard (ISO22301) will be an advantage
• Professional Risk Manager/LOMA/IT Certificate is a plus

Talent Acquisition Team, Human Resources Management Department (Head Office)

Muang Thai Life Assurance Public Company Limited

250 Ratchadaphisek Rd., Huaykwang, Bangkok 10310

Website:  (link removed)

Line Official Account: @mtlcareer

LinkedIn: Muang Thai Life Assurance Public Company Limited

หมายเหตุ: ตำแหน่งงานนี้จำเป็นต้องตรวจสอบประวัติอาชญากรรมของบุคคลก่อนพิจารณารับเข้าทำงาน เพื่อความปลอดภัยและรักษามาตรฐานขององค์กร

Remark: This position requires a criminal record information check prior consideration for employment to ensure safety and maintain standards of the organization.