227 Operations Manager jobs in Thailand

About Our Client

Our client is a well-established leader in the
food & beverage
industry, known for delivering high-quality and innovative packaging solutions to leading global and local brands. With a strong focus on operational excellence and sustainability, the company continues to invest in talent, technology, and process improvement to stay ahead in a highly competitive market.

Key Responsibilities

• Lead the end-to-end production operations, ensuring alignment with daily production plans and adherence to safety, quality, and food hygiene standards.
• Oversee and optimize resource allocation including manpower, raw materials, and machinery to achieve production targets and maximize efficiency.
• Manage and develop a high-performing team across shifts, fostering a culture of continuous improvement, accountability, and collaboration.
• Coordinate with departments such as planning, engineering, and QA/QC to maintain smooth production flows and quickly resolve any operational issues.
• Analyze production data to identify trends, reduce waste, and improve line performance through structured problem solving and lean methodologies.
• Track and report key performance indicators (KPIs) to senior management and drive actions to close any gaps.
• Ensure compliance with international standards such as
  GMP, HACCP, ISO 9001, ISO 14001, BRC, FSSC22000
  , and other relevant certifications.
• Promote and enforce occupational health, safety, and environmental standards across the production floor.
• Support digitalization and automation initiatives aimed at boosting production agility and traceability.

Qualifications

• Bachelor's degree in
  Industrial Engineering, Mechanical Engineering, Electrical Engineering
  , or a related technical field.
• Minimum
  10 years of experience in the food manufacturing or food packaging industry
  , with at least 5 years in a supervisory or managerial role.
• Proven success in managing high-volume production environments with complex equipment and processes.
• Strong leadership skills, with the ability to motivate teams and drive performance in a dynamic and fast-paced setting.
• Practical knowledge in quality systems and certifications related to
  food safety
  and
  food standards
  .
• Analytical mindset with strong problem-solving abilities and a hands-on approach to operational challenges.
• Effective communication skills in both Thai and English
• Experience with Lean Manufacturing, Six Sigma, or TPM would be advantageous.
• Open to shift work and flexible in adapting to production requirements.

For more information or to apply, please contact:
or

We're Hiring: Operations Manager – KAIA Koh Phangan

An extraordinary opportunity to lead the launch of one of Thailand's most anticipated new luxury outdoor resorts.

KAIA Koh Phangan
is more than a resort — it's a destination shaped by nature, community, and experience. We're now seeking an exceptional
Operations
Manager
to lead the
pre-opening, launch, and operations
of this new flagship property.

As
Operations Manager
at KAIA, you will:

•
Lead the pre-opening phase
— implementing service standards, systems, and procedures across Rooms and guest facing areas, while adapting them to the unique context of our resort.

•
Build and train a high-performing team of Jao Baan
— ensuring that our hosts embody KAIA's philosophy, values, and service ethos from day one.

•
Oversee Rooms Division
— including Front Office, Housekeeping, Wellness, Safety & Security, and all guest-facing services.

•
Drive service excellence
— ensuring seamless guest experiences, personalized touches, and consistency in every detail.

•
Act as Manager-on-Duty
in the absence of the Resort Manager — keeping operations smooth and guest satisfaction at the highest level.

•
Foster culture and growth
— guiding and developing your team, maintaining morale, and ensuring continuous improvement.

Location: Koh Phangan, Thailand

Opening: Late 2025

Brand: KAIA, part of Cloud Collective – an emerging group redefining sustainable luxury in outdoor destinations

Required Qualifications

Experience:

• 5–7 years in operations management roles within luxury resorts or hotels

• Proven expertise in new property openings and pre-opening projects

• Experience in managing luxury outdoor or experiential hospitality properties is highly desirable

Education:

• Bachelor's degree in Hospitality Management, Business, or a related field

Skills & Attributes:

• Strong ability to lead, recruit, and develop high-performing, cross-functional teams during the critical pre-opening phase

• Proficient in managing pre-opening processes, including critical path timelines, budgeting, procurement, and operational setup

• Financial acumen with expertise in budgeting, forecasting, and achieving financial objectives

• Proficiency in hotel management systems, revenue tools, and luxury resort SOPs

• Excellent interpersonal, communication, and relationship-building skills, with the ability to engage domestic and international partners

• Passion for the outdoors and experience catering to luxury eco-tourism and experiential travel markets

• Hands-on leadership style with an open, adaptive, and guest-facing approach

• A proven ability to design and deliver exceptional guest experiences aligned with brand and market

positioning

Thai Language Required

Interested candidates or referrals
— please reach out directly or apply via Linkedin or email us at

Job Descriptions:

1.Analyze business requirements and develop integrated logistics plans covering transportation, packaging, warehousing, network planning, and distribution.

2.Maintain effective communication with clients and vendors to ensure project milestones are achieved.

3.Define SOPs and quality benchmarks

4.Proactively address client needs through regular operational reviews and rapid escalation resolution.

5.Lead root cause analysis for critical incidents (e.g., customs clearance delays) and implement corrective actions.

6.Monitor budget performance and drive continuous process improvements to reduce logistics OPEX.

7.Work Monday-Friday

Qualifications:

1. Minimum 10 years of hands-on experience in freight forwarding or logistics operations

2. Strong knowledge of import/export procedures, documentation, customs clearance and industry regulations

3. Experience in managing day-to-day operations, including coordinating with carriers, vendors, and customs brokers

4. Proven leadership and problem-solving skills with a proactive mindset

5. Ability to work under pressure and manage multiple tasks in a fast-paced environment

6. Excellent organizational and team management skills

7. Good command of English (spoken and written)

Exceptional Hospitality Starts With You
As the Operations Manager, you will oversee all operational departments, ensuring the hotel operates efficiently while maintaining the highest guest service standards. You will manage day-to-day operations, including front office, housekeeping, food and beverage, and other key departments. Your role will drive operational performance, optimize resources, and consistently meet guest satisfaction and financial objectives.

In this role, you will work closely with the General Manager, department heads, and the executive team to develop and implement strategies that enhance service delivery and operational efficiency. Your leadership and expertise will ensure all hotel functions work seamlessly to create a positive experience for guests and employees.

Here's what you'll do during a typical day:
Leadership & Strategic Direction:

• Provides strategic leadership to all operational departments, including Guest Service Department, Guest Service Support Department, food and beverage, Kitchen and Property, ensuring that all areas operate efficiently and align with the hotel's goals.
• Collaborates with the General Manager to develop and execute operational strategies that drive performance and enhance guest satisfaction.

Operational Oversight & Efficiency:

• Oversees day-to-day hotel operations, ensuring that all departments work harmoniously to deliver an exceptional guest experience.
• Implements best practices and process improvements to optimize resources, reduce costs, and increase operational efficiency.

Guest Satisfaction & Service Excellence:

• Ensures that all guest interactions meet or exceed the hotel's service standards, addressing any guest concerns or complaints quickly and professionally.
• Monitors guest feedback and works with department heads to implement strategies that continuously improve service quality and guest satisfaction.

Financial Management & Budgeting:

• Manages departmental budgets, working closely with the finance team to control costs, maximize revenue, and meet financial targets.
• Analyzes operational financial reports, identifying opportunities to improve profitability while maintaining service quality.

Team Development & Talent Management:

• Leads, motivates, and develops department heads and their teams, ensuring a positive work environment that encourages high performance and employee engagement.
• Provides ongoing training and development opportunities for staff, fostering a culture of continuous improvement and professional growth.

Cross-Departmental Collaboration:

• Work closely with all department heads to ensure seamless communication and coordination, facilitating smooth operations.
• Partners with sales, marketing, and revenue management teams to align operational strategies with business objectives, including occupancy optimization and guest experience enhancement.

Compliance & Risk Management:

• Ensures that all operational departments comply with health, safety, and regulatory standards, conducting regular audits and implementing corrective actions as necessary.
• Manages risk by following all hotel policies and procedures, including emergency response protocols and security measures.

Reporting & Performance Tracking:

• Prepares regular reports on operational performance, guest satisfaction, and financial metrics, presenting insights and recommendations to senior leadership.
• Tracks and analyzes key performance indicators (KPIs) to assess operational efficiency and make data-driven decisions.

What It Takes To Make The Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven experience in a senior operations management role within a hotel or hospitality environment at least 2 years.
• Strong leadership and team management skills, with the ability to drive performance and inspire high levels of employee engagement.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
• In-depth knowledge of hotel operations, including front office, housekeeping, food and beverage, Kitchen and Property.
• Strong financial acumen, with experience in budgeting, forecasting, and cost control.
• Proficiency in hotel property management systems (PMS) and other relevant operational software.
• Proficiency in English; additional languages are a plus.
• Ability to work flexible hours, including nights, weekends, and holidays.

How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our team members' well-being, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Team Spirit: Join a supportive and friendly team that feels like family.
• Career Growth: Opportunities for professional development and career advancement.
• Great Perks: Competitive salary, benefits, and more.
• Dynamic Environment: Enjoy a vibrant and engaging workplace where every day is different.

Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the
World's Best Workplaces
list by
Great Place to Work
and
Fortune
. With 24 world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.

Work Locations
Hilton Garden Inn Pattaya City

Schedule
Full-time

Brand
Hilton Garden Inn

Job
Guest Services, Operations, and Front Office

Key Responsibilities

1. Operations Management

2. Oversee the daily operations of the Aquagreen Salad Bars in Bangkok, ensuring high-quality service, cleanliness, and efficiency.

3. Implement and maintain standard operating procedures (SOPs) for food preparation, inventory management, and customer service.

4. Monitor and optimize operational costs, ensuring profitability while maintaining quality standards.

5. Coordinate with recipe development teams to test and launch new menu items, aligning with company objectives.

6. Ensure compliance with food safety, hygiene, and regulatory requirements.

7. Business Development and Sales Management

8. Lead and manage the sales team responsible for B2B partnerships and catering services.

9. Develop and execute strategies to expand Aquagreen's presence in the B2B market, targeting restaurants, hotels, and corporate clients.

10. Identify and pursue new business opportunities in the catering sector, fostering long-term client relationships.

11. Set and monitor sales targets, providing guidance and support to the sales team to achieve goals.

12. Marketing and Branding

13. Collaborate with the marketing team to promote the salad bar as a showcase for Aquagreen's fresh produce and innovative recipes.

14. Develop campaigns to enhance brand awareness and attract new customers to the salad bar and B2B services.

15. Represent Aquagreen at industry events, trade shows, and networking opportunities to establish the brand as a leader in hydroponic produce in Thailand.

16. Team Leadership and Development

17. Recruit, train, and retain top talent for both operations and sales teams.

18. Foster a positive and productive work environment, encouraging teamwork and collaboration across departments.

19. Conduct performance reviews, provide constructive feedback, and implement professional development programs for team members.

Qualifications and Skills

• Bachelor's degree in Business Administration, Hospitality Management, or a related field. A Master's degree is a plus.

• Minimum 8-10 years of experience in operations management, preferably in the food and beverage or hospitality industry.

• Proven track record of managing sales teams and driving B2B business growth.

• Strong leadership and interpersonal skills, with the ability to motivate and guide teams effectively.

• Excellent problem-solving, decision-making, and organizational abilities.

• Knowledge of food safety and hygiene regulations in Thailand.

• Fluent in Thai and English, both written and spoken.

• More experience will be considered as Operations Director

Operations Manager – Lead GTM's Complete Service Ecosystem

At GTM ), we don't just provide equipment—we deliver trust, reliability, and end-to-end service that keeps businesses moving. To strengthen our after-sales excellence, we are now seeking an Operations Manager to oversee our Operations Department and drive customer satisfaction to the next level.

Why This Role Matters

This is not an ordinary management role. As Operations Manager, you will be at the center of GTM's 7 critical divisions that together shape the customer journey and operational success:

• Customer Service Division – delivering first-touch care and responsive solutions.

• Service Planning Division – turning data into proactive service schedules.

• Parts Supply Management Division – ensuring the right parts, right time.

• Field Service Engineering Division – bringing expert solutions to customer sites.

• Workshop & Mobility Service Division – offering flexible repair and maintenance services.

• Warranty & Claims Division – protecting customer trust with fair and efficient handling.

• Safety & ISO Division – embedding safety and compliance into every process.

By leading these divisions, you will manage the full-service cycle—building efficiency, trust, and safety standards that define GTM's competitive edge.

___

What You Will Do

• Lead, coordinate, and inspire teams across all seven service divisions.

• Develop and execute strategies to improve service efficiency and customer satisfaction.

• Monitor KPIs, budgets, and resources to drive operational performance.

• Ensure compliance with safety regulations and ISO standards.

• Partner with senior leadership to align operations with GTM's business growth.

Requirements

What We're Looking For

• Bachelor's degree or higher in Engineering, Business Administration, or related fields.

• Minimum 10 years' experience in service operations (industrial equipment/automotive background preferred).

• Strong leadership and cross-functional management skills.

• Knowledge of ISO standards, safety practices, and warranty processes.

• Proficiency in Thai and English communication.

___

What You'll Gain

• A unique leadership role covering the entire service ecosystem of GTM.

• Opportunity to set new benchmarks for after-sales excellence in Thailand's industrial equipment sector.

• Work in a forward-thinking company that values safety, quality, and customer trust.

___

Ready to lead GTM's service journey?

Apply now and be part of the team that powers businesses nationwide

Contact Information: Khun Ball (LineID: lunar.ball23)

GENERAL DESCRIPTION

To achieve satisfactory profit levels, schedule attainment and produce quality products of customer requirement while maintaining safe working conditions,  good employee relations and morale.

To establish and manage inventory storage to ensure high accuracy of inventory record, to achieve KPI of inventory management.

To establish and manage work flow to serve internal and external customer, and accurately to ensure better serve to customer.

To improve work process of Warehouse and Production, enhance productivity and reduce cost.

ESSENTIAL JOB FUNCTIONS

Manage and control overall production and warehouse resources to meet the customer's demand in time with the lower cost and high efficiency.

Shall take functional leadership and provide advices and participate in the management team meeting as and well required.

As functional leader of the Solution Center, to establish and update functional policies and procedures from time to time and be responsible for the communication and interpretation of the related policies and procedures.

1. Manage department, maintain procedures and workflow to ensure work produced meets or exceeds ModusLink's and customer's requirements.
2. Control department costs and develop cost programs to ensure continued performance improvement and productivity and inventory management goals are being met.
3. Ensure the information sharing, keep the team working.
4. Set up the objective of department, responsible for implementation.
5. Provide proper training for employees of department to work efficiently.
6. Manage facility department, maintain the facilities in the whole plant to serve in good and safe situation.
7. Conduct Employee Annual Reviews in accordance with current guidelines and practices.
8. Maintain good employee relations and atmosphere with high standard for safety and housekeeping.

POSITION QUALIFICATIONS

1. Bachelor degree
2. 5 years working experience in production and logistics management in manufactory industry, preferably in fast moving consumer product manufacturing or logistics industry.
3. 5 years working experience in the manager level position
4. Knowledge of production management, logistics management, facility management, and layout design of production and warehouse in manufactory industry.
5. Good verbal and written communication in Thai and English
6. Good command of CI, 5S and lean manufacture
7. Ability to speak, write and understand English
8. Be familiar with Microsoft Office applications (Word/Excel/PowerPoint/Outlook)
9. Knowledge of SAP system
10. Be self-motivated individual with strong interpersonal/communication skills

WORKING CONDITIONS

1. General climate controlled office environment.
2. Low noise level.
3. Prolonged sitting and repetitive motion due to extended computer use.
4. Stress related to conflicting priorities and meeting schedule deadlines.

PHYSICAL REQUIREMENTS

1. Sustained attention to detail.
2. Ability to read and analyze data and other written information.
3. Minimal physical exertion.

Job Overview

We are looking for a
Regional Operations Manager
based in Bangkok, Thailand. You will be responsible for overseeing and managing the operations of multiple stores within a designated region. This role focuses on ensuring operational excellence, achieving sales targets, and maintaining brand standards. The ideal candidate will possess strong leadership skills, business acumen, and a passion for delivering an exceptional customer experience.

Responsibilities

Operational Leadership

• Oversee the overall operations of stores within the assigned region, ensuring efficiency and compliance with company standards.
• Implement and enforce company policies and operational procedures to optimize store performance.
• Ensure all stores comply with health, safety, and food quality regulations.

Team Management

• Recruit, train, and develop store managers and staff to build a high-performing team.
• Provide leadership and support to foster a positive and results-driven work culture.
• Conduct regular performance evaluations and provide coaching for continuous improvement.

Financial Management

• Develop and manage budgets for each store, ensuring cost control and profitability.
• Monitor financial performance, analyze sales data, and implement strategies to achieve revenue and profit goals.

Customer Experience

• Ensure the consistent delivery of an outstanding customer experience across all stores.
• Monitor customer feedback and proactively address concerns.
• Implement initiatives to enhance customer satisfaction and brand loyalty.

Qualifications

• Proven experience in multi-unit management, preferably in the retail or food service industry.
• Strong leadership, problem-solving, and decision-making skills.
• Business acumen with a data-driven approach to performance management.
• Ability to thrive in a fast-paced environment and adapt to changing business needs.
• Flexibility to travel within the assigned region as needed.
• Chinese and Thai language skills required.

Assist General Manager on the operations of the company, to ensure success of operational department by providing operational leadership, with a goal of achieving 100% Customer satisfaction while ensuring consistency and adherence to all restaurants and operating standards.

Responsibilities

1. Business

2. Manage and ensure execution of operating standards that optimize returns on assets and increases sales and improves profits.

3. Analyze and report weekly on controllable, sales and profits to ensure accurate and timely financial tracking.
4. Developing and recommending operating plan, training budget and budget in addition to ensuring meeting established budgetary guidelines.
5. Ensure crisis management system is followed as requires to maintain efficient operations.
6. Ensure good public relations efforts as requires enhancing and preserving a good company image.
7. Participate in key decision making with the Executive Team

8. Oversee capital expenditure budgets/projects.

9. Sales

10. Set sales target of the responsible areas and drive sales to ensure achieve target.

11. Evaluate sales trends and take appropriate action plan to close the sales gaps.

12. Provide input to Operations team on local programs to maximize sales growth.

13. Customer

14. Ensure successes of "Customer Focus" processes, i.e. customer's experience, customer's complaints, customer service etc.

15. Champion product quality and customer services.

16. People

17. With the agreement of the appropriate Human Resources Manager and General Manager, take appropriate employment actions to ensure quality of management and proper staffing levels.

18. Lead the team to create, develop and update any related procedures/ systems and operational manual.
19. Coach, counsel and develop Operations team in the achievement of company standards and their personal development plans.
20. Evaluate and ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development.
21. Utilize a communication process to ensure all staff is aware of expectations and performance standards.

Qualifications

• At least Bachelor Degree in Business Management or any related fields
• At least 5 years experience in management of store operations
• Excellence knowledge/ experience in food / retail business
• Experience with budgets, P&L statements, capital expenditures and forecasting
• Knowledge of standards or food safety and sanitation audits
• Strong in people management and development
• Strong organizational and communication skills
• Proficiency with Microsoft Office