What Jobs are available for Operations Officer in Thailand?

Job Summary

We are seeking a highly skilled and motivated Operations Officer to oversee and enhance the operational efficiency of our partner network. The successful candidate will be responsible for managing existing partner relationships, resolving operational issues, ensuring compliance with brand standards, and optimizing supply chain processes.

Requirement

·   Bachelor or Master Degree in Business or related fields

·   Proven experience in operation management, preferably in the food or restaurant industry.

·   Strong analytic skills with the ability to interpret data and make strategic decisions.

·   Excellent leadership and communication skills, with collaborative mindset.

·   Passion for delivering exceptional partner experience and driving business success.

·   Ability to work collaboratively with cross-functional teams.

·   Experience in managing teams is advantageous.

·   Ability to work effectively under high-pressure conditions.

·   Proven ability to function effectively as a team player.

·   Fluency in English is required.

Job Description

1.   
Partner Management
: Provide exceptional support to existing partners to ensure smooth operation and maximum efficiency of the partner flow.

2.   Issue Resolution:
Coordinate and address any operational issues that may arise from partner activities, ensuring timely resolution.

3.   Quality Control:
Conduct quality checks on products leaving partner locations and ensure adherence to brand standards using internal systems.

4.   Order Management:
Aggregate orders from various partner branches and place orders with the procurement department.

5.   Supplier Management:
Manage procurement processes with suppliers to ensure optimal efficiency in product ordering and delivery.

6.   Operational Efficiency:
Analyze operational issues and collaborate with partners to enhance operational efficiency.

7.   Cost Management:
Optimize operational expenses to increase profitability for the project.

8.   Collaboration with Owned Stores:
Coordinate and work closely with the branches of owned stores to ensure alignment and efficiency.

9.  Performance Analysis:
Analyze, summarize, and compile performance metrics of each branch and present to team and senior management.

The Job Purpose

We are looking for detail oriented and customer service minded operations officers to join our dynamic Destination Management Company (DMC) to support all our operational requirements and ensure our services exceed all of our client's expectations. 

Role and Responsibilities

• Assist in running & planning of transfers, excursions, group and individual packages to ensure a smooth operation
• Monitor that the delivery and execution of all services meet the quality and operations standards agreed
• Handle professionally any operations-related enquiries with both suppliers and clients
• Ensure all service requirements are up to date, confirmed and recorded correctly into the system (Travel Studio)
• Plan and assign driver and tour guides for transfers and in-house excursions
• Act as DA liaison between Airport Representatives, Tour Desks, Guides and Drivers
• Print the job orders and coordinate with all suppliers
• Print Airport welcome signs and prepare Welcome Packs.
• Monitor the office phone and take the emergency phone on rotation
• Record and investigate any cases of incidents, accidents, or complaints
• Print the arrival and departure lists for the airport reps
• Liaise with reservation staff and partners regarding the status of reservations
• Ensure that all requests are processed within specified time schedule
• Maintain good relationships with partners and ensure suppliers provide services in line with company guidelines
• Take calls from suppliers/clients and respond to any questions or concerns effectively and promptly
• Assist with special projects and other duties as assigned by Line manager

Experience & Skills

• High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.
• Focused on a high degree of customer care and service.
• Be able to work flexible hours (including some weekends).
• Previous experience as a travel operation officer minimum 1 year of experience in Inbound DMC/Tour Operations or related tourism field preferred.
• Experience with Thailand destinations
• Organized with a positive attitude, hardworking, professional with a sense of humour and enjoys working in a team environment.
• Good working command of written and spoken English (other languages are an advantage).
• Strong organizational skills, ability to work under pressure and to prioritize tasks.
• Good computer literacy (MS Office; Travel related software such as Travel Studio)
• Be able to work under pressure and sometimes long shifts.

At Destination Asia, we believe that diversity enriches our workplace and enhances our ability to deliver exceptional experiences to our clients. We are committed to fostering an inclusive environment where individuals from all backgrounds, abilities, and perspectives are valued and empowered to succeed.

We actively encourage candidates of all abilities, experiences, and identities to apply for our roles. As part of our commitment to creating equitable opportunities, we work to ensure that our hiring processes are accessible and that our workplace is supportive and accommodating for everyone.

Join us in building a diverse and inclusive team that reflects the global communities we serve.

Due to the volume of applications, only shortlisted applicants will be notified for an interview.

At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Key Responsibilities:

• Handling customer's order and enquiries.
• Issuing quotation/ invoice/ credit note and billing to customer.
• Follow up on customer orders.
• Arranging goods delivery to customers.
• Managing with inventory control to determine and manage inventory needs. organize quarterly Stock take.
• Knowledge of Import & Export would be an advantage
• Any other duties assigned

Requirements:

• Bachelor's degree in operations management or related field.
• 2-3 years of relevant experience.
• Able to speak and write good English will be an advantage.
• Proficiency in MS Office.
• Experience with SAP system will be an advantage
• Knowledge & experience using SAP is preferred.
• Mature, proactive, meticulous, well organized & a team player
• Pleasant and patient personality with excellent service mindset
• Good interpersonal skill, Enthusiastic, Analytical skill and problem solving

More about Transmedic

Transmedic - Where the world's leading healthcare solutions meet the needs of our people.

We open the door to a world of healthcare solutions, connecting professionals and organisations in Asia with leading medical speciality products, local knowledge and personalised service to advance the quality of care for patients who need it most.

We take pride in being different. We put our customers at the heart of everything we do, stay nimble and adaptable, strive for excellence, and foster a team that's passionate and driven.

bTaskee connects users with skilled service providers (Taskers). We're hiring a Operations Officer (Recruit Partner / Home Servises) to recruit, train, and support Taskers, ensuring top-quality service delivery.

JOB DESCRIPTIONS

• Recruit and onboard qualified Taskers, including training and document verification.
• Conduct training on service standards, platform usage, and customer service.
• Monitor Tasker performance and address service issues.
• Build strong relationships with Taskers and maintain engagement
• Working Able to work on some Saturday)

QUALIFICATIONS:

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2+ years of experience in partner/vendor management or training roles
• Fluent in Thai and English (written and spoken) preferably
• Understanding of local home service industry standards
• Strong skills in Excel, communication, and public speaking.

BENEFITS:

• Social security fund under the Labor Law
• Yearly bonus based on performance
• Teambuilding and annual company trip
• Vacation Leave 12 days per year
• Free cleaning services budget 2000/month.
• Allowance for personal laptop maintenance 500/month
• Quarterly Party.

*** Our office at Samyan MRT Sanyan

*** We will only consider English CV***

Scope of Duties:

• Monitor incoming /outgoing messages and provide prompt and accurate responses to principal's enquiries
• Ensure compliance with principal's instructions
• Coordinate with stakeholders such as owner, charterer, terminal etc to ensure smooth and quick turnaround of vessel
• Coordinate closely with boarding agent to ensure issues onboard are reported promptly to principal and other related parties
• Arrange and coordinate on all husbandry matters (CTM, crew change, purchasing, spares delivery etc) that vessel requests for during port stay
• Send Pre Arrival Notice and Sailing Report to the vessel
• Standing by at site office during ship's port stay to attend to ship's requests
• Other duties as assigned by Supervisor

Qualifications Required:

• Bachelor's Degree in any field
• 0-2 years' experience in any industry
• Experience in maritime operations will be preferred
• Good command of written and spoken English
• Strong problem solving and analytical skills
• Able to stay overnight in upcountry
• Able to work after working hours according to ship's schedule
• Positive, Can-do attitude
• New Graduate are welcome.

Benefits:

• Provident Fund
• Health Insurance (OPD, IPD, Accident)
• Life Insurance
• Dental Claim
• Polo Uniform
• Annual Check Up

We're Hiring: Operations Officer | Based in Phuket

Destination Asia Thailand is looking for an Operations Officer to join our dynamic team in Phuket In this role, you'll play a vital part in ensuring smooth operations and delivering exceptional services to our clients. If you're passionate about the travel industry and ready to take on a hands-on role that involves coordination, communication, and problem-solving, we want to hear from you

About the Role

As an Operations Officer, you'll be responsible for supporting all operational needs of Destination Asia Thailand (DATH) and ensuring that our services exceed client expectations. You will:

Assist in planning and running transfers, excursions, and both group and individual packages

Monitor and ensure the quality and standards of service delivery across all operations

Handle operational inquiries and provide timely responses to both suppliers and clients

Liaise with guides, drivers, and airport representatives to ensure seamless operations

What You'll Do

Ensure all service requirements are up-to-date, confirmed, and recorded in the system (Travel Studio)

Plan and assign drivers and tour guides for transfers and excursions

Serve as the liaison between various stakeholders, including airport reps, guides, and drivers

Coordinate logistics, including printing job orders, welcome signs, and preparing welcome packs

Monitor the office and emergency phones, ensuring issues are addressed promptly

Handle incident or accident investigations and manage any related complaints

Maintain strong relationships with partners and suppliers, ensuring all services align with company guidelines

Assist with special projects and other tasks as needed by your Line Manager

Who You Are

A customer-focused professional with great organizational and communication skills

Able to multitask and thrive in a fast-paced, dynamic environment

Comfortable liaising with multiple stakeholders including clients, suppliers, and internal teams

Tech-savvy – experience with Travel Studio or similar systems is an advantage

A team player who can also work independently and handle operational issues promptly and effectively

Fluent in English and Thai (additional languages are a plus)

Location

Phuket, Thailand – Be part of a vibrant team in one of the world's most beautiful and exciting travel destinations.

Why Destination Asia?

At Destination Asia, we're not just a destination management company – we're a team of passionate travel professionals dedicated to making every client's journey extraordinary. By joining our team, you'll be part of an innovative, high-energy environment where you'll have the chance to grow, develop new skills, and work alongside a team committed to excellence.

Ready to be part of something extraordinary?

Apply now and take your career to the next level with Destination Asia Thailand

Work location : Phuket

The Job Purpose

We are looking for detail oriented and customer service minded operations officers to join our dynamic Destination Management Company (DMC) to support all our operational requirements and ensure our services exceed all of our client's expectations. 

Role and Responsibilities

• Assist in running & planning of transfers, excursions, group and individual packages to ensure a smooth operation
• Monitor that the delivery and execution of all services meet the quality and operations standards agreed
• Handle professionally any operations-related enquiries with both suppliers and clients
• Ensure all service requirements are up to date, confirmed and recorded correctly into the system (Travel Studio)
• Plan and assign driver and tour guides for transfers and in-house excursions
• Support and Book local IDS excursion bookings made by our Sales Reps.
• Act as DA liaison between Airport Representatives, Tour Desks, Guides and Drivers
• Print the job orders and coordinate with all suppliers
• Print Airport welcome signs and prepare Welcome Packs.
• Monitor the office phone and take the emergency phone on rotation
• Record and investigate any cases of incidents, accidents, or complaints
• Print the arrival and departure lists for the airport reps
• Liaise with reservation staff and partners regarding the status of reservations
• Ensure that all requests are processed within specified time schedule
• Maintain good relationships with partners and ensure suppliers provide services in line with company guidelines
• Take calls from suppliers/clients and respond to any questions or concerns effectively and promptly
• Assist with special projects and other duties as assigned by Line manager

Experience & Skills

• Good working command of written and spoken English (other languages are an advantage).
• High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.
• Focused on a high degree of customer care and service.
• Be able to work flexible hours (including some weekends).
• Previous experience as a travel operation officer minimum 1 year of experience in Inbound DMC/Tour Operations or related tourism field preferred.
• Experience with Thailand destinations
• Organized with a positive attitude, hardworking, professional with a sense of humour and enjoys working in a team environment.
• Good working command of written and spoken English (other languages are an advantage).
• Strong organizational skills, ability to work under pressure and to prioritize tasks.
• Good computer literacy (MS Office; Travel related software such as Travel Studio)

At Destination Asia, we believe that diversity enriches our workplace and enhances our ability to deliver exceptional experiences to our clients. We are committed to fostering an inclusive environment where individuals from all backgrounds, abilities, and perspectives are valued and empowered to succeed.

We actively encourage candidates of all abilities, experiences, and identities to apply for our roles. As part of our commitment to creating equitable opportunities, we work to ensure that our hiring processes are accessible and that our workplace is supportive and accommodating for everyone.

Join us in building a diverse and inclusive team that reflects the global communities we serve.

Due to the volume of applications, only shortlisted applicants will be notified for an interview.

ตำแหน่ง: Branch Operations Officer ปฏิบัติงาน ณ Drive Car Rental สำนักงานใหญ่ (ศรีนครินทร์ กทม.)

รายละเอียดงาน

หน้าที่ความรับผิดชอบ:

• ประสานงานกับสาขารถเช่า
• ดูแลระบบรถเช่า ตรวจสอบการจองรถเช่า
• ดูแลสัดส่วนยอดขาย จำนวนรถสาขา
• ดูแล ควบคุมผลการปฏิบัติงานรถของสาขา
• อื่นๆ ตามที่ได้รับมอบหมาย

ทักษะ คุณสมบัติ และประสบการณ์:

• วุฒิปริญญาตรี สาขาบริหารธุรกิจ หรือสาขาที่เกี่ยวข้อง
• มีมนุษยสัมพันธ์ที่ดี ยิ้มแย้มแจ่มใส และ มีทัศนคติในการทำงาน
• ทักษะการกำกับดูแลและการจัดการการดำเนินงาน
• ทักษะการวิเคราะห์ที่แข็งแกร่ง
• ทักษะการสื่อสารที่ยอดเยี่ยม
• สามารถทำงานภายใต้แรงกดดันได้ดี และตรงต่อเวลา
• มีความละเอียดรอบคอบและเป็นระเบียบ
• มีประสบการณ์ในอุตสาหกรรมยานยนต์หรือให้เช่าจะพิจารณาเป็นพิเศษ

สวัสดิการ

• ประกันสังคม
• กองทุนสำรองเลี้ยงชีพ
• ประกันอุบัติเหตุ
• ตรวจสุขภาพประจำปี
• ชุดยูนิฟอร์มพนักงาน
• โบนัสประจำปี (ตามผลประกอบการ )
• ปรับเงินเดือนประจำปี
• ของเยี่ยมพนักงาน
• เงินช่วยเหลือ กรณีบิดา-มารดา สามี-ภรรยา บุตร เสียชีวิต
• กิจกรรม เช่น งานเลี้ยงสังสรรค์ปีใหม่ กิจกรรมท่องเที่ยวประจำปี
• ส่วนลดพิเศษราคาพนักงาน
• วันหยุดบริษัท 16 วัน/ปี

*** Salary Range: 20,000- 30,000 THB/ month

What the Job Is About:

You'll
handle all sea import shipments
– make sure cargo arrives on time, gets cleared fast, talk to everyone involved, and finish all paperwork + internal steps.

What You Need:

• Bachelor's in Logistics, International Business, Supply Chain, or similar.
• 3 years of experience in logistics operations
• Know Incoterms, import docs, and Thai customs rules well.
• Good at talking & coordinating (in Thai + English).
• Can use MS Office (Excel, Word, Outlook); freight software = bonus.
• Super careful, responsible, and cool under pressure with many shipments.

Main Tasks:

1. Take customer bookings
   and
   arrange air export shipments
   with airlines & agents.
2. Contact overseas agents
   to get
   ETD (ship departure date)
   ,
   ETA (arrival date)
   , and shipment updates.
3. Talk to customers in Thailand
   – give updates and make sure they're ready to pick up cargo.
4. Work with shipping lines
   : enter
   B/L (Bill of Lading)
   info, track ship arrival, and get invoices for payment.
5. Prepare documents
   to get the
   D/O (Delivery Order)
   .
6. Team up with customs team
   to plan cargo release and inform customers.
7. Handle import payments
   – work with accounting.
8. Send invoices to customers
   and follow up on payment if needed.