What Jobs are available for Operations Specialist in Thailand?

At Kinnest Group, we believe in creating thoughtful brands and experiences that nurture wholesome communities. Our portfolio spans across F&B, creative lifestyle concepts, and community spaces.

One of our proudest projects is theCOMMONS — a community mall that is all about people, not just commerce. theCOMMONS is a place where good food, lifestyle, and meaningful experiences come together. We're not about crowded shopping halls or impersonal retail; we're about building a neighborhood hub where people feel at home, connect with others, and share memorable moments.

With locations at Thonglor, Saladaeng, and our exciting new site at Cloud 11, theCOMMONS is continuing to grow as a vibrant platform for foodies, creators, and community builders.

Role Overview:

Operations Specialist is responsible for overseeing daily activities within the community space. This role ensures smooth coordination between tenants, outsourced partners, and internal teams, while enhancing customer experience and maintaining operational standards in alignment with the community's values.

Key Responsibilities

• Coordinate with outsourced teams and tenants to ensure smooth daily operations.
• Resolve tenant issues and maintain strong tenant relationships through "Urbanice" and onsite presence.
• Perform regular walkthroughs to monitor cleanliness, ambiance, music, air-conditioning, and overall customer experience.
• Ensure compliance with community rules including non-smoking areas and outside food regulations.
• Support marketing team in event setup and assist in daily operations at "theKitchen" zone.
• Conduct monthly inventory and maintenance checks for equipment, electronics, and exhaust systems.

Qualifications

• Bachelor's degree in hospitality management & Hotel Management or related field is required.
• Minimum 1–3 years of experience in hotel operations, guest services, or hospitality roles.
• Experience or familiarity with facility coordination or community space management is a plus.
• Strong organizational and time management skills with the ability to multitask effectively.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to build positive relationships with tenants, partners, and internal teams.
• Comfortable working under pressure and resolving issues on-site in real time.

• Set up and optimise paid compaigns on Google Ads, Facebook Ads Manager, YouTube, TikTok, Looker Studio and other platforms as needed.
• Analyse CTR, viewability, and engagement to suggest optimisations.
• Manage ad inventory effectively and ensure maximum fill rates and CPM.
• Generate campaign performance reports for internal stakeholders.
• Coordinate with the sales team for boosting sponsored content and branded partnerships.
• Other as assigned by supervisor.

Job qualification

• Bachelor's degree in Digital Marketing or other related fields.
• 3 years of experience in ad operations.
• Proficient in Google Ads, Facebook Ads Manager, YouTube, TikTok, Look Studio.
• Strong communication skills both Thai and English.

Connect with us to connect the world.

12Go, being a part of Travelier group, is the leading multimodal online travel agency based in Bangkok, Thailand. Founded in 2012, we offer train, flight, bus, and ferry tickets, as well as transfers, insurance, and other travel products globally.

We are looking for a reliable and process-oriented Payment Operations Specialist to join our Finance & Operations team. In this role, you will ensure accurate and timely payment processing for our supplier network, while maintaining high standards of compliance, documentation, and communication. You will work closely with suppliers to guide them through our financial systems, manage monthly payment cycles, and support ongoing supplier relationships with operational and analytical insights.

Providing trips for customers in almost 100 countries around the world, the Supply team represents more than 10 nationalities - if you're seeking a multicultural workplace and an exciting career, welcome aboard

Requirements

• Fluency in English; additional languages are a strong advantage
• Experience with Excel, Word, and online platforms
• Strong attention to detail and organizational capabilities
• Self-motivated, independent learner with a proactive mindset
• Excellent interpersonal and communication skills to manage both internal and external stakeholders
• Ability to handle multiple tasks and manage time effectively in a fast-paced environment
• Strong problem-solving skills and a high level of accountability

Responsibilities:

• Payment Processing & Documentation - Collect, verify, and organize payment-related documents including purchase requests, POs, invoices, and delivery records. Ensure accuracy, legitimacy, and completeness before initiating payments
• Voucher & Schedule Management - Prepare payable vouchers and manage payment timelines. Maintain a monthly schedule and ensure timely execution of transactions
• Supplier Support & Guidance - Act as a point of contact for suppliers regarding payment processes, providing clear guidance on system usage and documentation requirements
• Issue Resolution - Identify and address discrepancies, resolve supplier payment issues in real time, and collaborate with internal teams to drive timely resolution
• Relationship Management - Build and maintain positive supplier relationships, ensuring transparency and responsiveness throughout the financial cycle

Benefits

• Engaging work on a product that enables millions of travelers to book their trips daily;
• Full-time remote working - 5 days week, 8 hours per day;
• Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms);
• Internal growth and internal mobility opportunities;
• Competitive annual leave, sick leave, and public holidays;
• Annual company offsite in Thailand;

What should I do to dive into 12Go company culture?

Apply Update your CV and get ready to experience the best interview flow with our top talents.

Connect with us to connect the world.

12Go, being a part of  Travelier group, is the leading multimodal online travel agency based in Bangkok, Thailand. Founded in 2012, we offer train, flight, bus, and ferry tickets, as well as transfers, insurance, and other travel products globally.

We are looking for a reliable and process-oriented Payment Operations Specialist to join our Finance & Operations team. In this role, you will ensure accurate and timely payment processing for our supplier network, while maintaining high standards of compliance, documentation, and communication. You will work closely with suppliers to guide them through our financial systems, manage monthly payment cycles, and support ongoing supplier relationships with operational and analytical insights.

Providing trips for customers in almost 100 countries around the world, the Supply team represents more than 10 nationalities - if you're seeking a multicultural workplace and an exciting career, welcome aboard

• Fluency in English; additional languages are a strong advantage.

• Experience with Excel, Word, and online platforms.

• Strong attention to detail and organizational capabilities.

• Self-motivated, independent learner with a proactive mindset.

• Excellent interpersonal and communication skills to manage both internal and external stakeholders.

• Ability to handle multiple tasks and manage time effectively in a fast-paced environment.

• Strong problem-solving skills and a high level of accountability.

Responsibilities:

• Payment Processing & Documentation – Collect, verify, and organize payment-related documents including purchase requests, POs, invoices, and delivery records. Ensure accuracy, legitimacy, and completeness before initiating payments.

• Voucher & Schedule Management – Prepare payable vouchers and manage payment timelines. Maintain a monthly schedule and ensure timely execution of transactions.

• Supplier Support & Guidance – Act as a point of contact for suppliers regarding payment processes, providing clear guidance on system usage and documentation requirements.

• Issue Resolution – Identify and address discrepancies, resolve supplier payment issues in real time, and collaborate with internal teams to drive timely resolution.

• Relationship Management – Build and maintain positive supplier relationships, ensuring transparency and responsiveness throughout the financial cycle.

• Engaging work on a product that enables millions of travelers to book their trips daily;

• Full-time remote working - 5 days week, 8 hours per day;

• Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms);
• Internal growth and internal mobility opportunities;
• Competitive annual leave, sick leave, and public holidays;
• Annual company offsite in Thailand;

What should I do to dive into 12Go company culture?

Apply Update your CV and get ready to experience the best interview flow with our top talents.

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore

• Industry: Outsourcing and Offshoring Consulting
• Employment Type: Full-time
• Work Location : United Center Building - Sala Daeng BTS Station / Si Lom MRT Station

Top reasons to work with TDCX

• Attractive remuneration, great perks.
• Comprehensive medical, insurance, or social security coverage.
• World-class workspaces.
• Engaging activities and recognition programs.
• Strong learning and development plans for your career growth.
• Positive culture for you to #BeMore at work.
• Easy to locate area with direct access to public transport.
• Be coached and mentored by experts in your field.
• Join a global company, winner of hundreds of industry awards.

What's your mission?

You'll help us deliver excellent service to our partner brands by performing these tasks:

• Review reported content and respond to user inquiries with high quality, speed, empathy and accuracy.
• Assist our community and help resolve inquiries empathetically, accurately and on time.
• Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content.
• Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site.
• Recognize trends and patterns, escalating any issues outside company policy to the global team.
• Ensure confidentiality, security, integrity and privacy of data as top priority.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Fluency in written and spoken
  English and Thai
• Able to work in Shifts
• Able to join on October 2025
• Bachelor's Degree is required
• Fresh graduate is acceptable
• A deep interest and understanding of online media and social networks
• Awareness of current cultural, political, and social events
• Goal-oriented work approach and flexibility

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Vita Coco, the pioneer in coconut water and the #1 selling coconut water in the US, is a passionate, fun-loving, one of beverage's fastest growing and most profitable segments.  Beyond its impressive hydration and functional benefits, Vita Coco has built a real following in popular culture with celebrities, professional athletes, top-selling musicians, and many more.

This is where you say SIGN ME UP. But we say, slow down cowboy, read the rest.

In a Nutshell, we're looking for…

An Aseptic Packaging Operations Specialist who will be responsible for providing operations support and technical consultancy to strategic co-manufacturing partners. This role will collaborate closely to implement manufacturing excellence, develop and lead maintenance system, and continuous improvement initiatives. This role will entail about 50% travel, primarily within the Asia Pacific region.

ESSENTIAL FUNCTIONS

Operations Support

• Provide Technical Support to ensure Quality, Productivity & Costs are optimized in our packaging operations.
• Provide support to build Aseptic Packaging operations expertise throughout our supplier network.
• Assist in plant trouble shooting and in the resolution of manufacturing related issues.
• Contribution to Vita Coco training program, assessing in-house expertise and identifying actions for a skill development plan for aseptic packaging operations team.
• Work closely with co-manufacturing partners and Corporate HQ in executing new packaging launches and commercialisation of new products.
• Conduct audits of all co-manufacturing facilities to evaluate the manufacturing process and coordinate required follow-up actions.
• Work closely with co-manufacturing partners and QA Team to investigate and resolve product quality or operational issues.
• Lead and develop robust preventive maintenance system to maintain production efficiency.

Innovation and Improvement

• Lead and execute trials with co-manufacturing partners in new product/process development.
• Work together with co-manufacturing partners on product improvements and new product development.
• Perform technical feasibility and manufacturing audits for potential new manufacturing partners and material suppliers.
• Lead the technical development to bring new and existing manufacturing partners in compliance with Vita Coco best in class standards.

Project Management

• Lead projects involving new plant installations and continuous improvement opportunities.
• Manage overall project timelines to ensure on-time delivery of projects.
• Work closely with co-manufacturing partners to provide technical support during entire project phase.
• Identify project opportunities and lead the execution to strengthening the manufacturing and supply chain operations within our network.
• Identify cost savings opportunities in our co-manufacturing partners and define action plans needed to execute the project and capture the saving opportunities.

DESIRED SKILLS AND EXPERIENCE

• More than 6 years' Technical and operation experience on Tetra Pak aseptic fillers, preferably with specialist roles.
• More than 4 years' experience in the food manufacturing industry, preferably in beverages.
• Familiar with factory manufacturing processes and constraints related to low acid food & aseptic beverage production.
• Exposed to food quality requirements such as HACCP, GMP, GSFI, and ISO Systems.
• Excellent oral and written communication skills, interpersonal skills to work effectively in a multi-disciplinary team and across different cultural working ways.
• Willingness to travel around the region (˜50%).

The Vita Coco Company is a publicly traded family of brands on a mission to reimagine what's possible when brands deliver healthy, nutritious, and great tasting products that are better for consumers and better for the world. It all started when our founders, Mike and Ira, had a chance encounter with two coconut water lovers at a bar in New York City. After realizing all the benefits, they hatched a plan to bring more coconut goodness to the U.S with Vita Coco. Buzz around Vita Coco swelled, as coconut water evolved into a mainstay at stores across the country.

In the U.S. Vita Coco is sold at over 75,000 retailers including Whole Foods Market, Safeway, Target, GNC, Kroger, Publix, Ralph's, Stop & Shop/Giant, Costco, select Wal-Mart stores and many chain and independent groceries and retailers. It is also sold in dozens of U.S. airports and university campuses, as well as online at

Pioneers in the functional beverage category, today, The Vita Coco Company's brands include the leading coconut water, Vita Coco, sustainable enhanced water, Ever & Ever, and protein-infused water, PWR LIFT. With its ability to harness the power of people and plants, and balance purpose and profit, The Vita Coco Company has created a modern beverage platform built for current and future generations.

Vita Coco was founded in 2004 and is based in New York City, with operations in Europe and Asia.

Visit Vita Coco for more details.

Bettr is the digital lending business under Ant International, focused on providing inclusive financial services to micro, small and medium enterprises (MSMEs) in strategic markets through partners via embedded finance. By leveraging its innovation-led tech like AI and privacy-preserving computing to enable secure financing solutions, bettr enhances the accessibility and ease of financing, unlocking growth opportunities for MSMEs. For more information on Bettr, please visit

Job Description

• Perform end-to-end processes for KYC checks during onboarding.
• Assess the creditworthiness of individuals or businesses applying for credit.
• Monitor and analyze customer credit limits and payment patterns.
• Evaluate risks associated with lending and make recommendations to approve or deny credit applications.
• Manage your own book of onboarding work, ensuring completion within targeted timelines.
• Reach out to customers to obtain KYC information and documents, addressing queries or clarifications throughout the process.
• Review information and documents provided by customers to ensure all requirements are met for regulatory compliance.
• Perform UAT as needed to support onboarding and compliance processes.
• Prepare and maintain data to track completion progress and support regulatory reporting.

Requirements

• 5+ years' experience in a bank customer service environment, conducting CDD/KYC on customers with client-facing exposure.
• Strong experience in loan product operations.
• Fluency in English and Thai to communicate with internal and external stakeholders. Fluency in Chinese is an advantage but not required.
• Self-starter with strong management and leadership aptitude, able to take on ad-hoc tasks and projects.
• Proven ability to prioritize and manage competing demands effectively.

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore

Top reasons to work with TDCX

• Attractive remuneration, great perks.
• Comprehensive medical, insurance, or social security coverage.
• World-class workspaces.
• Engaging activities and recognition programs.
• Strong learning and development plans for your career growth.
• Positive culture for you to #BeMore at work.
• Easy to locate area with direct access to public transport.
• Be coached and mentored by experts in your field.
• Join a global company, winner of hundreds of industry awards.

What's your mission?

You'll help us deliver excellent service to our partner brands by performing these tasks:

• Review reported content and respond to user inquiries with high quality, speed, empathy and accuracy.
• Assist our community and help resolve inquiries empathetically, accurately and on time.
• Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content.
• Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site.
• Recognize trends and patterns, escalating any issues outside company policy to the global team.
• Ensure confidentiality, security, integrity and privacy of data as top priority.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Fluency in written and spoken Thai and English
• Able to work in shifts
• Bachelor's Degree is required
• Fresh graduate is acceptable
• A deep interest and understanding of online media and social networks
• Awareness of current cultural, political, and social events.
• Goal-oriented work approach and flexibility

Work Location: United Center Building - Sala Daeng BTS Station / Si Lom MRT Station

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit for more info.

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

We are seeking a Payment Operations Specialist / Manager to oversee and streamline operational workflows related to Tourist Wallet, a crypto-to-fiat payment solution enabling seamless spending and settlement between cryptocurrency and THB. This role plays a key part in ensuring smooth end-to-end payment operations, from process setup and monitoring to case handling and cross-functional coordination.

You will work closely with the Head of Operations to oversee payment and settlement activities, resolve operational cases, and ensure smooth, compliant, and efficient workflows.

This advertisement is for a position at Gulf Binance.

Key Responsibilities:

• Payment & Settlement Operations
• Oversee end-to-end crypto payment, fiat conversion, and reconciliation processes.
• Monitor transaction accuracy, investigate discrepancies or failed transactions, and ensure timely resolution.
• Coordinate and escalate complex cases to banking partners or 3rd-party vendors when required.
• Ensure smooth daily settlements and system uptime across all payment channels.
• Process & Performance Management
• Maintain and improve SOPs for all payment and case-handling workflows.
• Identify inefficiencies, propose automation or system enhancements, and monitor operational KPIs.
• Support preparation of daily/weekly reports on payment trends, reconciliation status, and case resolution metrics.
• Risk, Compliance & Audit
• Ensure all processes comply with internal policies and Thai regulatory standards.
• Work with Compliance and Risk teams to review suspicious transactions or high-risk payment flows.
• Support internal and external audits with transaction logs and documentation.
• Cross-Functional & Vendor Collaboration
• Work closely with Product, Tech, and Customer Support teams to improve payment journeys and case turnaround times.
• Liaise with 3rd-party vendors, payment gateways, and banks to resolve technical or settlement-related issues.
• Contribute to scaling operational readiness for new products, currencies, or payment features.

Qualifications:

• Bachelor's degree in Business, Finance, Operations, or related field.
• 3–6 years of experience in payment operations, crypto exchange, or fintech.
• Strong understanding of crypto-fiat workflows, settlement, and vendor coordination.
• Hands-on experience with reconciliation tools or case investigation is preferred.
• Analytical, detail-oriented, and proactive in issue resolution.
• Bilingual English/Thai is required to be able to coordinate with overseas partners and stakeholders.

Preferred Traits:

• Ownership mindset with ability to work independently under minimal supervision.
• Strong collaboration and communication across functions (Product, Tech, Compliance).
• Data-driven and process-oriented ability to visualize workflows and identify improvements.

Why Binance

• Shape the future with the world's leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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