What Jobs are available for Order Fulfillment in Thailand?

Purpose & Overall Relevance for the Organization:

The Order Fulfilment team's mission is to ensure the transparency and reliability of the order book, to optimize stock availability, to ensure effective allocation within agreed timelines and parameters, and to manage planning from a logistics perspective so that the order book is delivered in full and on-time.

Key Responsibilities:

Order Book Management

• Maintain and execute the order book according to the customer's expectations, ensuring the timely delivery of campaigns and launches.
• Oversee stock availability and order fulfillment for daily business operations, including allocation, phasing and redating.
• Monitor order book accuracy and cleansing as required, coordinating closely with the sales operations team.

Availability (COTA/COTIF)

• Track and prioritize seasonal orders in cooperation with PSI and Inbound team.
• Responsible for COTA/OTIF reporting, understanding variance causes and identifying improvement actions.
• Produce order book-related reports to ensure transparency for on-time delivery projections.
• Establish and track Hard Launch processes, identifying critical supply chain constraints and actions to address them.

RFC Management

• Manage RFC updates, gap analysis, and action planning to meet targets.

Allocation

• Maintain and update outbound lead times and calendar quarterly to ensure accurate delivery plans and calculations.
• Allocate stock to orders using SAP and other control systems, through overnight batch runs and ad hoc requests.

Delivery Note (DN) Management

• Collaborate with channels to manage DN creation and execution, ensuring goods delivery adheres to service level agreements.

Inventory Management

• Manage DC inbound capacity with the Inbound team, aligning priorities across functions.
• Oversee inventory activities such as virtual stock transfers and physical inventory movements in SAP.
• Monitor inventory levels, stock aging, and conduct inventory analysis, providing projections for stock levels versus warehouse capacity.
• Present inventory status reports for the monthly EM performance review.
• Optimize demand-supply dynamics and financial-inventory targets, ensuring efficiency and profitability.
• Manage stock category movement to optimize inventory for sales.
• Monitor and manage QI/blocked stock status and value.

Project or others

• Participation in SAP workshops/upgrades and go-lives in regression testing within the Order Fulfilment area when required.

Key Relationships:

• Customer Service/Wholesale
• DTC
• EM SCM
• PSI
• Brand
• Master Data
• Marketing Operations
• Demand Planning
• Finance

Knowledge Skills and Abilities:

• Advanced Excel, PowerPoint
• SAP Knowledge
• Power BI
• Analytical and process thinking
• Proactive, energetic, warm and enthusiastic
• Fluent in English (written and oral); excellent communication skills

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent education required.
• Minimum of 3-5 years of work experience, preferably in Supply Chain Management.

Responsibilities:

• Check and record incoming shipment documents (IB, Delivery Note, Tax Invoice) accurately in the system.
• Verify product quantities and details between physical documents and system records, and submit accurate documents to Accounting.
• Coordinate with the warehouse operation team regarding pending or delayed receiving documents and summarize daily receiving status.
• Plan daily reorder and transit activities based on stock balance and customer demand.
• Check stock availability and coordinate with warehouse and packing teams to ensure smooth fulfillment operations.
• Prepare and verify daily reports for accuracy before submitting to management or related departments.
• Communicate with DCs or sub-warehouses regarding stock movement and urgent reorders.

Qualifications:

• At least 1–2 years of experience in warehouse operations or logistics documentation.
• Hands-on experience in receiving processes, tax invoice verification, and system data entry.
• Familiar with warehouse operation flow (Receiving, Inbound, Delivery Note, and Tax Invoice).
• Basic knowledge of Microsoft Excel or Qube system for data recording and reporting.
• Good command of English (both written and spoken); Chinese is an advantage.

Remarks: The company will conduct a criminal background check before considering hiring for this position.

Working day: Mon - Fri

Location: Warehouse (DCL) 777/30 777/31, Bang Sao Thong District, Samut Prakan 10540

Website Company: 

MR.DIY Trading (Thailand) Co., Ltd.

Head Office : 777 WHA TOWER, 12th Floor, Moo 13, Debaratna Road (Bangna-Trad) KM.7, Bang Kaeo, Bang Phli, Samutprakarn

Interested in this position, please apply directly to JobsDB.

For more information,Contact to Talent Acquisition Department.

English Resume Requested

We - a sustainable beverages start-up - are seeking a driven and organized
Order Fulfillment Junior Manager
to join our growing team in Bangkok. This role is ideal for a proactive individual with a foundational understanding of logistics and supply chain operations, eager to develop their career in a dynamic environment. You will play a crucial role in ensuring the smooth and efficient flow of our order fulfillment process, from invoicing to delivery.

Tasks

• Invoicing & Documentation:
  Oversee the accurate and timely generation of invoices and all necessary documentation for outgoing orders.

• Logistics & Route Planning:
  Plan and optimize delivery routes for our drivers, considering efficiency, cost-effectiveness, and customer delivery schedules.

• Warehouse Operations Liaison:
  Work closely with our warehouse staff to coordinate picking, packing, and dispatch activities, ensuring orders are prepared for shipment according to plan.

• Driver Management:
  Communicate effectively with our drivers, providing them with clear instructions, addressing any issues during transit, and monitoring delivery performance.

• Inventory Planning:
  Collaborate with relevant teams to forecast demand and plan inventory levels at our warehouses to prevent stockouts and optimize storage.

• Process Improvement:
  Identify and suggest improvements to current order fulfillment processes to enhance efficiency and reduce operational costs.

• Problem Resolution:
  Proactively address and resolve any issues that arise during the order fulfillment process, such as delivery delays or discrepancies.

Requirements

• Strong organizational and time management skills.

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams (warehouse staff, drivers).

• Proficiency in using order management systems and/or inventory management software.

• Problem-solving abilities with a keen eye for detail.

• Ability to work under pressure and manage multiple tasks simultaneously.

• Familiarity with invoicing procedures and logistics planning principles.

Language:
Fluency in Thai and a good command of English (written and spoken) is preferred for effective communication with local teams and potential international stakeholders.

Benefits

• A challenging and rewarding role in a fast-paced industry.

• Opportunity for professional growth and development within our company.

• A collaborative and supportive work environment.

• Convenient office location next to BTS Chitlom station.

Additional Information

Job Number

Job CategoryProcurement, Purchasing, and Quality Assurance

LocationFour Points by Sheraton Bangkok Sukhumvit 22, 30 Sukhumvit Road Soi 22, Bangkok, Central Thailand, Thailand, 10110

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Recibir, descargar y procesar las entregas y dar cuentas de la mercadería entrante de acuerdo con la factura y los informes de recepción. Organizar la mercancía por departamento, indicar de manera adecuada la ubicación en las instalaciones y entregar la mercancía al departamento apropiado. Verificar y hacer el seguimiento de las existencias recibidas y llevar a cabo informes y registros sobre éstas. Conciliar facturas de transporte e informes de recibo para asegurar la exactitud del conteo. Recibir, guardar, enviar y entregar los paquetes y el correo entrante y saliente del departamento. Asegurar el salón de recepción y su contenido, asegurar la custodia de los paquetes.

Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad. Asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales. Mantener la privacidad de la información propiedad de la compañía; proteger sus bienes. Apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto. Dar apoyo al equipo para alcanzar metas comunes. Cumplir las expectativas y los estándares de aseguramiento de la calidad. Mover, levantar, transportar, empujar, arrastrar y colocar objetos con un peso inferior a 50 libras (22,50 Kg) o su equivalente sin asistencia. Leer y verificar visualmente información en varios formatos (por ejemplo, las letras menudas). Inspeccionar visualmente herramientas, equipos o máquinas (por ejemplo, para identificar defectos). Agarrar, dar vuelta y manipular objetos de varios tamaños y pesos, lo que requiere habilidades motrices finas y buena coordinación entre las manos y los ojos. Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse. Moverse por espacios angostos, confinados o elevados. Moverse por superficies inclinadas, desniveladas o resbalosas y escalinatas. Subir y bajar escalinatas y/o rampas de servicio. Efectuar otras tareas de trabajo razonables solicitadas por sus supervisores.

APTITUDES DESEABLES

Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General

(General Educational Development, GED).

Experiencia laboral afín:No se requiere experiencia laboral afín.

Experiencia como supervisor:No se requiere experiencia como supervisor.

Licencia o certificación:Ninguna

En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.

Donde los clásicos atemporales se entrelazan con los detalles modernos. Donde los negocios se combinan con el placer. Donde, aunque los viajeros sean de todo el mundo, pueden disfrutar del área local. Como miembro del equipo, formarás parte de la comunidad Four Points by Sheraton, donde todos son bienvenidos, nos ayudamos y todos los hoteles son importantes. Ofrecemos a los huéspedes exactamente lo que necesitan sin complicaciones. Si estás buscando oportunidades para hacer que los huéspedes se sientan cómodos en un ambiente amigable, genuino y accesible, únete al equipo. Al unirte a Four Points, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Our client is a global company in the consumer products industry.

Job Description

• Order Management:

• Receiving and reviewing customer orders for accuracy, including customer information, product specifications, and delivery terms.

• Confirming order acceptance, issuing sales order confirmations to customers, and updating internal teams.
• Creating internal orders in the ERP/SAP system.
• Coordinating with the Production Department to ensure production planning aligns with customer requirements.
• Preparing necessary internal documents related to order processing.
• Following up on orders, addressing customer queries, and ensuring customer satisfaction.
• Cooperating with other departments to handle customer complaints following established procedures.

• Logistics Coordination:

• Coordinating with the Logistics Department and forwarders to arrange shipping.

• Preparing and verifying shipping documents (invoice, packing list, delivery note, etc.).
• Monitoring shipment status and providing updates to customers.
• Communicating with production teams to resolve issues, delays, or changes.
• Ensuring production output meets customer delivery schedules.
• Providing order and delivery status updates to customers and the Sales Department.

• Documentation & Reporting:

• Maintaining accurate order records in the system.

• Preparing regular reports on order status, backlog, and delivery performance.
• Supporting audits and compliance checks.
• Ensuring all processes comply with ISO9001, ISO14001, and ISO45001 standards.

• Other Duties:

• Performing other tasks as assigned by supervisors or the Managing Director.

Qualifications:

• Bachelor's degree in Supply Chain Management or a related field.
• At least 3 years of experience in logistics and order management in a manufacturing environment.
• Knowledge of logistics processes including domestic and international transportation, shipping, and customs clearance.
• Good command of English.
• Ability to work independently and eagerness to learn new skills.

Position Summary

The Logistics Coordinator role will focus on supporting the VPI Capital Projects, Aftermarket, and Warranty throughout all stages of the execution.  The role includes assisting the Logistics Manager, PMs, Sourcing, Scheduling, Engineering, and TA's as it relates to transportation, international trade, and risk mitigation.

The Logistics Coordinator will be responsible for arranging the transportation and services for all orders via ocean, air, and truck freight shipments as required.  This includes the ability in providing required export documentation, packaging recommendations, and negotiating freight contracts transportation.

Responsibilities:

• Quote and arranges pick up or release on all orders considered to be "minor equipment". (i.e. LTL, FTL, containers, air freight, courier, export packaging, etc.)
• Obtain, monitor, or complete required shipping documentation for inbound and outbound cargo.
• Liaise with customs brokers and carriers on all import/export transactions and documentation.
• Update Project delivery tracker for PM/Client for each project.
• Update Project delivery tracker daily as orders are shipped and delivered.
• Obtain, audit, and communicate preliminary/final shipping details to the relevant parties.
• Create Bid tabs/ Requisitions for Transportation Cost as required by the VPI Policy.
• Create or update process and procedures at needed for Logistics Department.
• Audit and communicate master shipping file discrepancies with various parties.
• Review and approve freight invoices.
• Closely track and problem-solve schedule related issues (internally & externally).
• Determine the most economical mode of transportation within a given set of restrictions.
• Assist when asked with technical issues related to imports and exports.
• Communicate with logistics sales support to ensure accurate estimated freight cost and lead times are established for proposals.
• Update and maintain internal US customs entry logs including assist amounts.
• Responsible for all duty customs sales and tax functions, including certification and verification, drawback, and compliance with governmental agencies.
• Expedite vendors to confirm RTS date and packing list details.
• Confirm orders have been shipped complete.
• Attend and support project team meetings as needed or requested.
• Develop Site Requirements for specific project assignments.
• Support Sourcing department in determining freight cost from various origin to the final destination.

Qualifications

• Bachelor's degree in business, Logistics, Traffic or related field or equivalent experience.
• Experience in logistics, operations, engineering, or project management is preferred.
• 5 years of domestic & international transportation experience is preferred.
• Demonstrated excellent written, verbal and interpersonal communication skills at various levels.
• Organized team player able to work independently in a results-driven, fast-paced environment.
• Qualitative abilities including strong analytical skills, technical proficiency, and effective problem-solving skills.
• Proficient using Microsoft applications; Excel is required.
• Commercial and / or business development experience required.
• Facilitates complex projects and effectively manages multiple tasks.
• Willing and able to learn new computer systems, products, concepts, and techniques.
• Must be willing and able to work overtime as required.

Join our growing logistics team at 146 Ultimate Rich Co., Ltd. as a Warehouse Staff / Logistics Assistant

This is a hands-on role where you'll be part of a fast-moving environment handling inventory, coordinating shipments, and supporting supply chain operations.

We're looking for reliable, organized individuals who are eager to grow in a stable, long-term position.

If you're proactive, detail-oriented, and ready to work in a dynamic logistics team — we'd love to hear from you

The Role
Coordinate delivery activities between the warehouse, transportation team, and customers.

Plan routes and delivery schedules to ensure timely deliveries.

Monitor delivery status and follow up with customers regarding receipt of goods.

Prepare delivery documentation, such as delivery orders, shipping documents, and return slips.

Resolve delivery issues, such as delays or lost shipments.

Collaborate with warehouse, sales, and accounting departments to ensure smooth deliveries.

Record delivery data in the system and report on daily activities.

Coordinate with internal and external transportation companies

Ideal Profile
Male, aged 28-50.

Professional certificate/Bachelor's degree in any field (logistics-related majors preferred).

At least one year of experience in logistics, warehousing, and transportation coordination.

Excellent communication, coordination, and problem-solving skills.

Ability to work overtime or possess a driver's license is a plus.

What's on Offer?

• Work alongside & learn from best in class talent
• Attractive Salary & Benefits
• A role that offers a breadth of learning opportunities

• Compile customer's daily and weekly report (eg. Import duty, payment summary, etc.)
• Follow-up on order taken and advise customer on their shipment status and details immediately upon receiving shipment details.
• Coordinating with the trucking operators and to suffice customer's requirements.
• Recognize customer's problem and primary resolve them to achieve satisfaction.
• Engage the help of other sections if necessary to resolve the problems.
• Handle customer's complaints, claims, disputes cases and feedback to supervisor or related parties for corrective action.
• Ensure proper documentation is present for efficient follow up.
• Highlight, update or response any irregularities or problems to supervisor or manager for corrective action.
• Preparing the Commercial Invoice, Packing List, Certificate of Origin, Customer Invoices and others related to the export shipments.

• Basic English both writing, reading and understanding
• Computer skill
• Customer service
• Import-Export knowledge along with Customs concerns
• Import-Export experience at least 1 year

เราคือแบรนด์ "ปุยแสบปาก" ผู้ผลิตและจัดจำหน่าย น้ำพริก, ขนม, เครื่องปรุงรส, อาหารสำเร็จรูป ที่กำลังเติบโตอย่างรวดเร็ว เรามองหาทีมงานที่มีพลังและความคิดสร้างสรรค์เพื่อมาร่วมสร้างความสำเร็จและส่งมอบความอร่อยถึงมือลูกค้าทั่วประเทศ

หน้าที่ความรับผิดชอบหลัก (Key Responsibilities)

• ด้านการขาย (Sales):

• นำเสนอขายสินค้าของ "ปุยแสบปาก" ให้กับลูกค้ารายใหม่และดูแลฐานลูกค้ารายเดิม

• สร้างและรักษาความสัมพันธ์อันดีกับลูกค้า เพื่อทำความเข้าใจความต้องการและนำเสนอผลิตภัณฑ์ที่เหมาะสม
• จัดทำใบเสนอราคา ต่อรองเงื่อนไข และปิดการขายให้บรรลุเป้าหมายที่บริษัทกำหนด
• จัดทำรายงานสรุปยอดขาย เพื่อนำมาวิเคราะห์และวางแผนกลยุทธ์การขาย

• ด้านข้อมูลขนส่ง (Logistics Data Management):

• ประสานงานกับฝ่ายคลังสินค้าและบริษัทขนส่งเพื่อติดตามสถานะการจัดส่งสินค้าให้ถึงมือลูกค้าอย่างเรียบร้อย

• บันทึกและจัดการข้อมูลการสั่งซื้อและข้อมูลการขนส่งในระบบอย่างถูกต้องและเป็นปัจจุบัน
• แจ้งสถานะการจัดส่งให้ลูกค้าทราบและช่วยแก้ไขปัญหาเฉพาะหน้าที่อาจเกิดขึ้น

• ด้านการเคลมสินค้า (Claims Handling):

• เป็นผู้รับเรื่องและตรวจสอบข้อมูลการเคลมสินค้าจากลูกค้าด้วยความใส่ใจ

• ประสานงานกับฝ่ายที่เกี่ยวข้องเพื่อตรวจสอบสาเหตุและดำเนินการแก้ไขปัญหาให้ลูกค้าพึงพอใจสูงสุด
• แจ้งผลและแนวทางการแก้ไขให้ลูกค้าทราบอย่างสม่ำเสมอ
• รวบรวมข้อมูลการเคลมเพื่อนำมาวิเคราะห์และปรับปรุงคุณภาพสินค้าและบริการต่อไป

คุณสมบัติผู้สมัคร (Qualifications)

• การศึกษา: วุฒิการศึกษาระดับปริญญาตรี ในสาขาบริหารธุรกิจ, การตลาด, การจัดการโลจิสติกส์ หรือสาขาที่เกี่ยวข้อง

• ประสบการณ์:

• มีประสบการณ์ด้านการขายอย่างน้อย 1-2 ปี (หากมีประสบการณ์ในธุรกิจอาหารหรือสินค้าอุปโภคบริโภคจะพิจารณาเป็นพิเศษ)

• มีประสบการณ์ประสานงานด้านขนส่งหรือดูแลเรื่องการเคลมสินค้า

• ทักษะ (Skills):

• มีทักษะการสื่อสาร การเจรจาต่อรอง และรักงานบริการ (Service Mind)

• มีความละเอียดรอบคอบ สามารถทำงานกับข้อมูลและเอกสารได้ดี
• สามารถใช้งานโปรแกรม Microsoft Office (Word, Excel) ได้อย่างคล่องแคล่ว
• มีความกระตือรือร้น เรียนรู้เร็ว และสามารถทำงานภายใต้แรงกดดันได้
• สามารถทำงานเชิงรุกและแก้ไขปัญหาเฉพาะหน้าได้ดี

สวัสดิการและผลตอบแทน

• เงินเดือน (ตามโครงสร้างบริษัทและประสบการณ์)
• ค่าคอมมิชชั่นตามผลงาน
• โบนัสประจำปี
• ประกันสังคม
• วันหยุดพักผ่อนประจำปี
• ส่วนลดพิเศษสำหรับซื้อสินค้าของบริษัท

สถานที่และเวลาการทำงาน

• สถานที่ทำงานซ.ลาดพร้าว91
• ทำงาน จันทร์-เสาร์
• เวลาทำงาน น.