22 Parts Advisor jobs in Thailand

**The Role**:
**Where you fit in**

Shell Lubricants is the market leader among international oil companies in Thailand. We are building a highly professional and commercially focused organization to implement strategy which will bring a sound growth in a changing environment. This role is responsible in supporting the Sales team, create product differentiation, maintain relationships with both B2B & B2C customers, deliver new service business, understand evolving customer needs/market trends and design CVPs accordingly. This also creates the space for highly capable individuals with a techno-commercial mindset and B2B knowledge to challenge addressing the gaps between current and future vision especially for large, direct customers.

**What’s the role?**

Accountabilities:

- Accountable for delivering business outcome.
- Focus on Technology collaboration with key accounts.
- Capable to support customers including troubleshooting and identify opportunities to upsell/x-sell on lubricant and develop new service CVPs.
- Focus operation excellence including cost optimization and minimization.
- Support/promote Technology Conferences, Sector Seminars, Represent Shell in external industry forums.
- Work closely with Sales and Marketing teams to identify both Cross Sell and Up Sell opportunities.
- To be regional expert in key focus sectors and always demonstrate safe behaviors when performing the job.

**What we need from you**

We hope to fine the following in your CV:

- Bachelor’s degree or Master's Degree in Engineering or related field
- Minimum 10 years or comparable proven experience of technical skills and key customer relationships and experience in a technical lubricants environment.
- Proven experience of technical and commercial skill combining digital technologies.
- Good selling and negotiation skills with an E2E and/or broader business understanding and balancing of customer’s needs
- Strong People management skill and capable to manage complexity of stakeholders
- Fluent in both Thai and English Communication skills including writing, speaking, and reading.

**Company Description**

Shell’s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 120 years of our operations in Thailand, Shell has been growing side by side with the country’s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.

**An innovative place to work**

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

**An inclusive place to work**

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
- We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
- We’re closing the gender gap - whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

**A rewarding place to work**

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
**Disclaimer

**Senior Technical Advisor, Poultry**
**-**
**232570**
- At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective._
- Now, we are powered by 52,000 employees globally who nurture a diverse, collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve._

**THE POSITION**

Senior Technical Advisor, Poultry

**TASKS & RESPONSIBILITIES**
- Manage technical process for category by ensuring that products, services and technical information are consistently delivered to meet customer expectations.
- Keeping up to date with farm/poultry industry development through link with KOL.
- Ensuring legality and compliance in process to deliver.
- Lead cross-functional teams to ensure successful. Proactively submit country clinical trial on new product launch and life cycle management.
- Service and consult on technical problems for farm, poultry industry.

**REQUIREMENTS**
- Bachelor's degree in veterinary medicine
- Minimum 5 years of experience in poultry business/farm/biological company.
- Proven ability to influence cross-function and ROPU, leadership.
- Good communication and presentation skill in English.
- Hands-on in experience with product management, co work with marketing.

**WHY BOEHRINGER INGELHEIM?**

With us, you can grow, collaborate, innovate and improve lives.

We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth.

In our Regional Operating Unit, ASEAN, South Korea, Australia and New Zealand (ROPU ASKAN) region, Boehringer Ingelheim is one of the fastest growing pharmaceutical companies with over 2,000 employees. We are an equal opportunity global Top Employer who takes pride in embracing diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, customers, and communities.

**READY TO CONTACT US?**Not exactly the position you are looking for but have someone else in mind? Share it via the button on the bottom of the page with friends or colleagues who might be interested.

**_Note to Recruitment Agencies:_**

**Job**
- Sales

**Primary Location**
- Africa, Asia, Australasia-Thailand

**Organization**
- TH-Boehringer Ingelheim (Thai) Ltd.

**Schedule**
- Full-time

**(Senior) Technical Advisor, Swine**
**-**
**235658**
- At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. Now, we are powered by 52,000 employees globally who nurture a diverse, collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve.
- **Senior Technical Advisor, Swine**

**THE POSITION**
- Has the responsibility in the collection, analysis and the provision of relevant scientific information in Swine for the OPU and other stakeholders.
- Build and maintain a broad network of relationships with international and local key opinion leaders in the OPU.
- Provide technical services to Key customers in the OPU and to support and train technical colleagues in the country.

**Execution**:

- Supports the implementation of OPU SWINE strategy in close collaboration with the OPU Senior Technical Manager and ROPU Technical Manager
- Provide technical support to the technical colleagues and key customers in the OPU
- Support the country technical team in managing and solving escalated technical issues
- Support product launch process in collaboration with Senior Technical Manager
- Provide in-depth technical training and consultation regarding the assigned product(s)/disease area(s) to country colleagues and key customers
- Initiate, co-ordinate and follow up on field trials within country
- Assist in developing marketing strategies and brand plans for assigned product(s)

**Communication/Collaboration**:

- Attend internal and external meetings/congresses regarding the assigned product(s)/disease areas
- Coordination and act as contact point for country
- Communicate data from studies and other technical information, technical colleagues, key customers, (key) opinion leaders and other relevant stakeholders
- Responsible for exchange of technical information regarding the assigned products in the country; including technical papers

**Business Oriented**:

- Contribute to Key Account Management
- Contribute/attend/organize internal and external meetings/congresses regarding the assigned product(s)/disease areas
- With us, you can grow, collaborate, innovate and improve lives. We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth. In our Regional Operating Unit Asean, South Korea, Australia & New Zealand (ROPU ASKAN) region, Boehringer Ingelheim is one of the fastest growing pharmaceutical companies with over 2,000 employees. We are an equal opportunity global Top Employer who takes pride in embracing diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, customers, and communities. Want to learn more? Visit**READY TO CONTACT US?**
- Please contact our Recruiting ASKAN Team: PHI +63 876 6899 | SGP +65 6419 8822 | MYS +603 2092 0041 Not exactly the position you are looking for but have someone else in mind? Share it via the button on the bottom of the page with friends or colleagues who might be interested.**Note to Recruitment Agencies**:
**Job**
- Sales

**Primary Location**
- Africa, Asia, Australasia-Thailand

**Organization**
- TH-Boehringer Ingelheim Animal Health (Thailand) Limited

**Schedule**
- Full-time

**OD23011005**
**POSITION : Parts Sales Division**

**COMPANY DATA**
MANAGE BY: JAPANESE
TYPE OF BUSINESS / PRODUCT: Sales & Technical Service of CNC Machine
LOCATION: Bangplee, Samutprakarn
SALARY: 18,000 - 25,000

**JOB DESCRIPTION**
Quotation documents, P/O Including making relevant documents (Thai and foreign customers) to communicate Coordinating with various departments, customers and suppliers manage

**QUALIFICATION**
NATIONALITY: THAI
SEX: FEMALE
AGE: 25 - 30
1 YEAR/YEARS IN RELATIVE FIELD
ENGLISH: General Communication Level
JAPANESE:
**CONDITION**
WORKING HOUR (MON-FRI): 8:30 - 17:30
WORKING HOUR (SAT): 8:30 - 17:30

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Analyse customer service staff knowledge/skill/behavior gaps
- Develop, and centralize for all sites CS agents all learning materials inclusion of:

- product knowledge, CS tools, SOPs, hard/soft skills required for onboarding, refresher & change updates and agents’ KPI gaps recovery, mock-ups of real case handling practices & pre/post evaluations, routine quizzes
- Provide Train-the-Trainer sessions for BPO trainers
- Create safe and engaging training experiences that ensure agents receive practical and effective training
- Coordinate and evaluate training conducted by BPO trainers to ensure consistency, accuracy
- Keep track of all training progress and provide reports for stakeholders
- Provide excellent customer service and maintain high standards for all work performed, working on complex requests and high volumes under tight deadlines.
- Collect feedback from audiences in order to continuously improve learning solutions, delivery methods, and materials
- Keep up-to-date with Instructional Design methods and frameworks in designing and developing educational and training programs

**Requirements**:

- Bachelor’s Degree in Instructional Design, Adult Learning or organization development, or similar
- Fluent in Thai and English, both written and spoken
- Passionate about people's development and giving people those ‘light bulb’ moments
- Demonstrable proven experience and success as a Learning Designer, Instructional Designer, or Curriculum Developer (for e-commerce or tech is a plus)
- Proven practical knowledge of facilitation, coaching methodologies, instructional systems design (ISD) frameworks, adult training methodologies, and service soft skill knowledge
- Ability to customize and design training courses to suit audience groups and fulfill expected outcome of training
- Ability to translate complex ideas and information into organized, guided, virtualized resources to enhance learning and self-service experience.
- Ability to deal with ambiguity and complex, matrixed environments with mínimal oversight.
- Learn fast, act fast with strong attention to detail and accuracy
- Good communication and can convey messages expressively and clearly
- Have great stage presence and can handle the most difficult of training situations
- Resilience to work under tight deadlines and under pressure in a fast pace environment
- Proficiency in MS Office or G-Suite including Word, Excel/G-Sheet, and PowerPoint/G-Slide

Handles initial inquiries.
Supports and tracks local marketing activities and promotional events.
Conducts sales activities through enrollment.
Forms and manages groups.
Follows up on unconverted inquiries and inactive customers.
CUSTOMER RETENTION ACTIVITIES.
Maintains positive customer relations and ensures customer satisfaction.
Conducts customer orientations.
Ensure optimal Language Center appearance.
Encourages customer re-enrollments.
Schedules lessons for customers and instructors.
Schedules and conducts student consultations and counseling.
OPERATIONS.
Enters and manages customer information in the company system.
Prepares invoices, collects customer payments and handles other accounting activities.
Prepares reports and required documents.
Manages material inventory.
Maintains correspondence with customers.

**Qualifications**:
Bachelor's degree in any field.
0-2 years of working experience (Fresh Graduate are welcome).
Good Command of English.
Good command of Microsoft Office.
Good Interpersonal Skills.
Fringe Benefit.
Social Security Fund, Health Insurance, Provident Fund, Language Learning Allowance.
**Job skills required**: English

The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
**Responsibilities:**
+ Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
+ Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
+ Conduct necessary analyses to address client needs
+ Communicate resolutions to clients
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Previous relevant experience preferred
+ Experience in customer service
+ Proven investigative, analytical and risk management skills
+ Demonstrated ability to present concepts and influence/lead change
+ Consistently demonstrate clear and concise written and verbal communication
+ Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
**Education:**
+ Bachelor's degree/University degree or equivalent experience
---
**Job Family Group:**
Customer Service
---
**Job Family:**
Institutional Customer Service
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

DepartmentOperations

LevelExperienced (Team Lead)

LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Lead and manage customer service team in e-commerce business
- Manage, train and coach team members and monitor their performance to achieve KPIs
- Manage the development and implementation of operational strategies for customer service management
- Ensure that all subordinates are working effectively and follow all technical and company service processes
- Ensure proper notification/ escalation of service activities are followed to ensure smooth operation with sellers
- Handle customer and sellers queries and complaints
- Ensure operation support provided is able to meet service commitment and customer requirement
- Ensure smooth running of daily processes to meet service commitment level

**Requirements**:

- Bachelor's Degree or higher in any related fields
- At least 5 working experiences in managing customer service team
- Good command of written and spoken English
- Excellent communications and inter-personal skills
- Good service mind with the ability to handle customer's complaint and inquiry
- Leadership ability to include demonstrated ability to develop team

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The **Channels & Digitalization** function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.

**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**: