What Jobs are available for Parts Technician in Thailand?

1. Review and follow up on dealers' aftersales parts system orders, ensuring payment information is confirmed accurately.
2. Assist dealers by addressing inquiries and resolving issues related to spare parts business operations.
3. Prepare and organize business reports, and monitor KPIs according to company policies.
4. Coordinate and resolve dealers' parts supply issues; collaborate with the warehouse and logistics teams to ensure timely parts delivery.
5. Guide and train dealers to meet management requirements, including bank account setup, parts purchasing, and warehouse stock establishment in line with company policy.

1. Bachelor's degree required (Automotive or related field preferred).
2. Minimum of 3 years' experience in spare parts management within the automotive industry.
3. Strong risk awareness, learning ability, communication, teamwork, and adaptability.
4. Proficient in Microsoft Office (Excel, Word, etc.) with excellent data analysis skills.
5. Experience handling spare parts management at an automotive OEM with the ability to use DMS systems.
6. Proficiency in Mandarin Chinese preferred; English and Thai language ability required.
7. Strong ability to complete multiple tasks efficiently as assigned by supervisors.

What awaits you?

1. Responsible for lead and manage Non Conformity Part (NCP) in Quality process and claim budget control.
2. First responder for part quality incidents found line side with containment actions, process analysis, report, escalation to Quality circle and Quality Management of the company.
3. Act as central contact person for part quality related issue for Quality Central department, packing plant and the company.
4. Support Quality problem-solving management part (PMP) activities.
5. Perform FMEA (Failure Mode and Effects Analysis) for critical PMP (Problem-solving management parts) topics.
6. Monitoring and control department KPIs and plant special order cost.
7. Proactively initiating process optimization to enhance product quality, process efficiency. And drive continuous improvement.

What should you be along;

• Bachelor's degree in Mechanical, Industrial, Manufacturing or Quality Engineering, or a related file.
• 3-5 years' experience in the automotive industry or in quality management function is preferable.
• Complex problem solving, 8D report, 7 QC Tools, FMEA, statistical analysis and other quality management tools.
• Good English language skills both written and spoken (≥500 TOEIC), German language is preferable.
• Preferably certification in quality or process improvement (e.g. Lean Six Sigma).
• Willingness to work on-site on the production floor, overtime if required, ability to travel to dealer sites if required.

Additional Information

• Work location at BMW Manufacturing (Thailand) Co., Ltd (Amata City Industrial Estate, Pluak Daeng, Rayong).

Key Responsibilities:

1. Order Management & Allocation

Receive and review spare parts orders from dealers. Allocate parts based on stock availability, priority, and dealer requirements. Coordinate with inventory control and SAP systems for order accuracy.

2. Picking, Invoicing & Delivery Management

Oversee the picking process and ensure accurate parts invoicing in SAP. Coordinate with logistics providers and warehouse to ensure timely and complete deliveries to dealers.

3. Returns and Exchange Handling

Manage the return and exchange process of parts from dealers. Ensure accurate documentation and reconciliation in SAP for all returns/exchanges.

4. Dealer Master Data Maintenance

Maintain and update dealer master records in SAP, including: Delivery and invoice addresses. Bank guarantee information. Other relevant dealer data

5. Initial Stock Planning

Create order suggestions for initial stock requirements of new dealers and new vehicle models. Collaborate with inventory planning and product teams for accurate forecasting.

6. Credit Management Support

Liaise with Dealers and Headquarters to support and manage credit adjustments. Ensure accurate application and reconciliation of credit limits and transactions.

7. Logistics Coordination

Coordinate with transportation suppliers and the warehouse for effective delivery planning. Monitor transport performance and resolve delivery issues as they arise.

8. Sales Monitoring & Reporting

Track and report parts sales performance across dealers. Analyze trends and suggest improvements to enhance sales and inventory turnover.

9. Dealer Training & Support

Develop training materials and conduct training sessions for dealer parts staff. Provide continuous support and guidance to ensure best practices in parts operations

Data Analysis & Reporting:

• Conduct in-depth analysis of sales data, market trends, customer purchasing patterns, and competitor activities within the aftermarket parts sector across IMG markets. (focus on assigned markets)
• Develop and maintain comprehensive dashboards, reports, and analytical tools to track key performance indicators (KPIs) related to parts wholesale sales, profitability, and market share.
• Identify variances, anomalies, and opportunities within sales data, translating complex findings into clear, concise, and actionable recommendations for the Parts Wholesale Manager and regional teams.
• Utilize advanced analytical techniques to forecast sales trends, model potential business scenarios, and evaluate the effectiveness of sales programs and incentives.

Aftermarket Business & Commodity Product Expertise:

• Specialize in understanding the dynamics of commodity aftermarket products (e.g., batteries, brakes, filters, engine oils), including pricing strategies, competitive landscape, supply chain considerations, and customer demand drivers.
• Provide expert insights into market sizing, segmentation, and growth potential for various parts categories within the IMG region.
• Monitor industry trends, technological advancements, and regulatory changes impacting the aftermarket parts business.

Multi-Make Product Strategy Support:

• Actively support the Parts Wholesale Manager in the conceptualization, development, and execution of multi-make product strategies, from initial market assessment to launch and ongoing performance monitoring.
• Analyze potential multi-make product opportunities, evaluating market demand, competitive positioning, and financial viability.
• Collaborate with product development, supply chain, and market teams to ensure seamless integration and successful rollout of multi-make parts programs.
• Track the performance of multi-make parts sales, identifying areas for improvement and recommending strategic adjustments.

Strategic Insights & Recommendations:

• Proactively identify emerging market opportunities and potential challenges, providing strategic recommendations to optimize parts sales and market penetration.
• Support the development of regional sales targets and strategic plans by providing data-backed insights and analytical support
• Assist in evaluating the effectiveness of various route-to-market strategies and proposing enhancements based on data analysis.

Program & Incentive Evaluation:

• Measure the impact and return on investment (ROI) of sales programs, marketing campaigns, and incentive structures designed to drive parts wholesale sales.
• Provide analytical support for the design and refinement of incentive programs for dealers, distributors, and other channel partners.

Cross-Functional Collaboration:

• Work closely with cross-functional teams including product development, logistics, markets, markets feet on the street and finance to ensure alignment and support for aftermarket parts initiatives.
• Present findings and recommendations to various stakeholders, adapting communication style to different audiences.

Qualifications

• Bachelor's degree in Business Analytics, Statistics, Economics, Marketing, Supply Chain Management, or a related quantitative field.
• A Master's degree or relevant certifications in data science/analytics are highly preferred.
• Minimum of 5 years of experience in an analytical role, preferably within the automotive aftermarket industry with complex data sets.
• Proven experience in data modeling, statistical analysis, and developing actionable business insights.
• Demonstrated understanding of the automotive aftermarket business, with specific knowledge of commodity parts (e.g., batteries, brakes, filters, lubricants).
• Experience supporting multi-make product strategies or similar portfolio expansion initiatives is a significant advantage.

Duties and Responsibilities

• Ensuring product stock is adequate for all distribution channels and can cover direct demand from customers.
• Monitors and maintains current inventory levels; processes purchasing orders as required; tracks orders and investigates problems.
• Records purchase, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports.
• Receives, unpacks, and delivers goods; re-stocks items as necessary; labels shelves.
• Processes and/or approves invoices for payment.
• Processes and documents returns as required following established procedures.
• Performs routine clerical duties, including data entry, answering telephones, and assisting customers.
• Performs miscellaneous job-related duties as assigned.
• Perform counts and ensure all inventory is accounted for and reported according to company policy.
• Maintain adequate inventory levels to meet customer demand.
• Assess inventory output on a daily, weekly, or monthly basis to identify trends in productivity.
• Place and receive orders in a timely and accurate manner.
• Maintains records of materials in inventory and on order. Monitors reorder points and initiates action to replenish stock.
• Reconciles discrepancies in inventories and notifies supervisor of irregularities.

Qualification

• Bachelor's degree in a relevant field.
• 3–5 years of experience in inventory management within the Food Services or FMCG industry.
• Proficiency in Microsoft Excel and MS Office; strong command of English is a distinct advantage.
• Familiarity with SAP and Power BI is a plus.
• Excellent analytical and problem-solving skills with keen attention to detail.
• Strong collaborative mindset with the ability to build effective relationships and work seamlessly across cross-functional teams.

Key Responsibilities:

• Managing overview inventory level and OOS by assigned Department to achieve the target.
• Coach and manage team both hard skill and soft skill to deliver their KPIs with goods cross functional relationship.
• Collaborating with vendors and cross functional to drive product availability at appropriate stock level and vendor service level to achieve the target
• Control workload and space utilization for DCs.
• Advise and recommendation appropriate vendors order pattern and lead time to team to work with supplier and lead time and optimize supplier closure for Seasonal.
• Provide statistical analysis and insight to support the impact assessment of change, and specifically, forecasting and scheduling effectiveness.

Qualifications:

• Bachelor Degree of Supply Chain, Logistic, Economic and other relate filed.
• At least 4-7 years of experience of Replenishment, Inventory Management, Demand Planning.
• At least 3-6 years of experience in product Fresh Food.
• Have experience in Retail or FMCG business would be advance.
• Managing inventory level as assigned Department to be the right quantity, the right place and the right time at lowest cost.
• Good Analytic skills /Problem solving / Decision Maker / Proactive type of interpersonal skills.
• Excellent in MS Excel (Vlookup, Pivot Table)

Key Responsibilities:

• Analyze all demands (nation-wide and by store level) for normal sales, promotion, and activity using appropriate techniques and tools, interpreting the outcomes and preparing reports, and providing solutions to facilitate business decision making.  Ensure that all events and seasonality that may impact the sales are demonstrably anticipated and considered.
• Develop and implement inventory management strategies to ensure optimal stock levels, minimize stockouts, and reduce overstocking.
• Provide forecasting & replenishment, promotion planning with external vendors and internal stakeholders to design, develop, and roll-out processes and tools to improve process efficiency and forecast accuracy.
• Prepare and analyze inventory reports to identify trends, opportunities for improvement, and potential risks.
• Provide statistical analysis and insight to support the impact assessment of change, and specifically, forecasting and scheduling effectiveness.

Qualifications:

• Bachelor Degree of Supply Chain, Logistic, Economic and other relate filed.
• At least 2-4 years of experience in Replenishment, Inventory Management, Demand Planning.
• Have 1-2 years of experience in Inventory Management for Beverage or Dry food.
• Have experience in Retail or FMCG business would be advance.
• Managing inventory level as assigned Department to be the right quantity, the right place and the right time at lowest cost.
• Good Analytic skills /Problem solving / Decision Maker / Proactive type of interpersonal skills.
• Excellent in MS Excel (Vlookup, Pivot Table)

Job Description

Data Analysis & Reporting:

• Conduct in-depth analysis of sales data, market trends, customer purchasing patterns, and competitor activities within the aftermarket parts sector across IMG markets. (focus on assigned markets)
• Develop and maintain comprehensive dashboards, reports, and analytical tools to track key performance indicators (KPIs) related to parts wholesale sales, profitability, and market share.
• Identify variances, anomalies, and opportunities within sales data, translating complex findings into clear, concise, and actionable recommendations for the Parts Wholesale Manager and regional teams.
• Utilize advanced analytical techniques to forecast sales trends, model potential business scenarios, and evaluate the effectiveness of sales programs and incentives.

Aftermarket Business & Commodity Product Expertise:

• Specialize in understanding the dynamics of commodity aftermarket products (e.g., batteries, brakes, filters, engine oils), including pricing strategies, competitive landscape, supply chain considerations, and customer demand drivers.
• Provide expert insights into market sizing, segmentation, and growth potential for various parts categories within the IMG region.
• Monitor industry trends, technological advancements, and regulatory changes impacting the aftermarket parts business.

Multi-Make Product Strategy Support:

• Actively support the Parts Wholesale Manager in the conceptualization, development, and execution of multi-make product strategies, from initial market assessment to launch and ongoing performance monitoring.
• Analyze potential multi-make product opportunities, evaluating market demand, competitive positioning, and financial viability.
• Collaborate with product development, supply chain, and market teams to ensure seamless integration and successful rollout of multi-make parts programs.
• Track the performance of multi-make parts sales, identifying areas for improvement and recommending strategic adjustments.

Strategic Insights & Recommendations:

• Proactively identify emerging market opportunities and potential challenges, providing strategic recommendations to optimize parts sales and market penetration.
• Support the development of regional sales targets and strategic plans by providing data-backed insights and analytical support
• Assist in evaluating the effectiveness of various route-to-market strategies and proposing enhancements based on data analysis.

Program & Incentive Evaluation:

• Measure the impact and return on investment (ROI) of sales programs, marketing campaigns, and incentive structures designed to drive parts wholesale sales.
• Provide analytical support for the design and refinement of incentive programs for dealers, distributors, and other channel partners.

Cross-Functional Collaboration:

• Work closely with cross-functional teams including product development, logistics, markets, markets feet on the street and finance to ensure alignment and support for aftermarket parts initiatives.
• Present findings and recommendations to various stakeholders, adapting communication style to different audiences.

Qualifications

Education:

• Bachelor's degree in Business Analytics, Statistics, Economics, Marketing, Supply Chain Management, or a related quantitative field.
• A Master's degree or relevant certifications in data science/analytics are highly preferred.

Experience:

• Minimum of 5 years of experience in an analytical role, preferably within the automotive aftermarket industry with complex data sets.
• Proven experience in data modeling, statistical analysis, and developing actionable business insights.
• Demonstrated understanding of the automotive aftermarket business, with specific knowledge of commodity parts (e.g., batteries, brakes, filters, lubricants).
• Experience supporting multi-make product strategies or similar portfolio expansion initiatives is a significant advantage.

Skills:

• Proficiency in data analysis tools and languages such as Microsoft Excel (advanced functions, VBA), SQL, Python, or R.
• Strong experience with business intelligence (BI) and data visualization tools (e.g., Tableau, Power BI, Qlik Sense).
• Exceptional analytical, problem-solving, and critical thinking skills, with the ability to translate raw data into strategic recommendations.
• Excellent communication and presentation skills, with the ability to articulate complex analytical findings to non-technical stakeholders.
• Strong understanding of sales processes, distribution channels, and market dynamics within a wholesale environment.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced, regional environment.
• Detail-oriented with a high degree of accuracy.
• Self-motivated with very good attitude
• Fluency in English is required; additional language proficiency relevant to IMG markets is a plus.