4 Patient Care Management jobs in Thailand
Officer, Patient Experience Quality Support
Posted today
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Responsibilities
- Manage complaints through the online Customer Feedback Reporting System.
- Follow up with relevant departments and ensure timely case closure within the defined timeframe.
- Collaborate with concerned departments on issues related to customer feedback
- Participate in managing CFB data
- Support the planning and implementation of internal and external surveys
Qualifications
- Bachelor's degree, Business Administration
- At least 1 year working in the healthcare or hospitality industry
- At least 1 year experience in Data Analysis
- Excellent command in Thai-English (written and spoken) Toeic Score 500+
- Good computer skills (MS Office)
Associate Director, Healthcare Provider Management
Posted today
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Job Summary:
The Associate Director, Healthcare Provider Management role is instrumental in driving vertical integration with healthcare providers within the market, supporting the development of greenfield ventures, and enabling synergy between AIA's local insurance business unit and healthcare provision assets.
Key Responsibilities:
- Lead the development and execution of new healthcare ventures ensuring alignment with AIA's strategic direction and local market needs
- Manage strategic partnerships and joint ventures with healthcare providers, fostering collaboration and integration with AIA's insurance business units
- Oversee initiatives that enhance the performance and efficiency of provider networks, including the implementation of performance monitoring tools and improvement plans
- Support the establishment of governance frameworks, operational standards, and compliance processes for healthcare provision assets in line with AIA's policies
- Contribute to strategic planning by identifying and evaluating opportunities for market expansion, including greenfield developments, acquisitions, and partnerships
Minimum Job Requirements:
- Bachelor's degree in Healthcare Management, Medical, Business, Economics or related field
- 8–10 years of experience in healthcare strategy, operations, or provider management
- Proven leadership in healthcare venture execution and partnership management
- Strong project management and stakeholder engagement skills
- Ability to lead cross-market initiatives and drive strategic outcomes
- Excellent command in English
In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link ()
Manager - Client Management (Healthcare)
Posted today
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**Responsibilities:
Business Review**
- Preparing and leading business review meeting with team on monthly and quarterly basis.
- Reviewing client's sales and operations performance.
- Update market situation to ensure that client receive up-to-date information which is useful for their business decision.
- Act as a company representative to communicate all necessary issues to clients.
Client Service and Supply Chain Network Management
- Liaise with Client Management Team for their requirements and daily problems.
- Coordinate with DKSH internal teams to provide effective solutions for client's requirements related to operation issues i.e. order processing, credit control, inventory management, etc.
Drive Operational Efficiency through Assigned Projects.
- Coordinate between clients and internal departments to drive company's project which increase operational and cost efficiency; for instance, managing warehouse space, promoting the use of electronic tools or online platform, monitoring problem bills, etc.
Qualifications:
- 3-5 years of experience in warehouse operation or logistics.
- Must have ability to resolve the issues.
- Good planning and organizing skill.
- Having knowledge in quality system, ISO, GMP, SAP
Location / Working day - time
- Place: DKSH (Bangchak)
- Working day: Monday - Friday
- Time: 08:00 - 17:00
Nurse for Pre- and Post-Operative Patient Care
Posted today
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About Beauty Butler
Beauty Butler Thailand is a boutique medical tourism agency based in Bangkok, specializing in personalized cosmetic surgery packages for international clients. We coordinate every detail—from surgery and hospital arrangements to hotel stays, transfers, and aftercare—ensuring each client feels supported, safe, and cared for throughout their journey.
Responsibilities
• Visit clients at their hotel after surgery to check their condition and perform wound care
• Accompany clients to the hospital for appointments, including pre-operative check-ups, surgery day, follow-up visits, and discharge
• Monitor each client's recovery daily and provide updates to the coordination team
• Provide guidance on wound care, medication, and recovery instructions
• Accompany clients on light outings for relaxation, such as visiting cafés or sightseeing spots arranged by the company
• Attend client meetings or hospital visits as assigned by the supervisor
• Coordinate with surgeons, hospitals, and the Beauty Butler support team
• Handle aftercare services for Beauty Butler clients, ensuring comfort and proper recovery
• Schedule client care appointments and maintain accurate records and reports
Qualifications
• Female, age not over 40 years
• Bachelor's degree in Nursing with a valid professional nursing license
• Minimum 2 years of experience working as a registered nurse
• Experience in caring for international clients or plastic surgery patients is a strong advantage
• English-speaking with good communication skills (both spoken and written)
• Professional appearance, polite, caring, and service-minded
• Responsible, flexible, and able to work outside the office according to client schedules
Working Hours
• Stand by Monday to Saturday, 9:00 AM – 5:00 PM
• Work from the office 1 day per week (the rest are on-call days based on client schedules)
Salary and Benefits
• 25,000 – 35,000 THB per month (depending on experience and qualifications)
• Travel allowance
• Legal holidays and leave entitlements
Job Highlights
• Work closely with international clients and use English in real situations
• Handle aftercare and patient care for Beauty Butler clients as part of a warm, supportive team
• Great opportunity for personal and professional growth in a multicultural environment
• Flexible working hours – only one office day per week, with the rest on-call and self-managed
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